Customer Service Assistant Jobs in Ashland, OR

If you have your OR P & C License and want to work for a growing brokerage that offers excellent benefits and no weekend hours, my client's new insurance customer service role is for you. My client is a full-service independent insurance brokerage experiencing rapid growth. They need to hire another insurance customer service rep for their Klamath Falls, OR office. This is a terrific opportunity to take your direct writer agency experience and move to the independent agency side where you will learn how to work with 20+ Carriers giving your customers lots of options to get the best coverage. You will work in the office Mon to Fri helping walk-in customers with payments, billing questions, vehicle changes, certificates, address changes, and other daily service tasks to assist the Account Manager. The agency is a fun place to work. They provide a fully paid benefits package, 401K + match, paid vacation/PTO, bonus, and free parking. Best of all, they offer paid continuing education opportunities to allow you to grow into an Account Manager role in the future. Candidates need an OR P & C license and at least 6 months of agency experience, and live a commutable distance from Klamath Falls, OR. To apply, email your resume to **************************** or call ************. They would like to hire before holidays.

GROW WITH US As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment. We are a team of trusted advisors and partners committed to superior customer service. We are a diverse group with a shared commitment to excellence and providing high caliber service. We are a collaborative and supportive team and looking for a motivated self-starter to join us! We encourage Recology employees to G.R.O.W. with Us professionally and personally by: * Giving Back to our communities. * Recovering Resources to achieve their best and highest use. * Owning a company that provides quality service and protects the environment. * Working Together to achieve our common vision, a world without waste. You can G.R.O.W. with Us by becoming our Customer Service Specialist 2 THE ROLE Under general supervision, provides efficient and courteous customer service by telephone and/or personal contact. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone and greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records and account status. * Participates in training-related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies and delinquent accounts by telephone contact. * Monitors delinquent accounts to point of resolution. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Two years of related experience in customer service. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Herb Pharm We inspire trust in plants and respect for nature. We balance purpose with profit, treating our employees with respect and gratitude. Located in beautiful Williams, Oregon, Herb Pharm is the nation's leading liquid herbal supplement company. Comprised of a diverse organic farm and production facility, we work with more than 250 plants and distribute over 200 liquid herbal extracts to grocery, natural food, and specialty stores nationwide and have been for over 40 years! We are looking for dedicated professionals to grow with our Customer Service team. Read on to find out more below: Job Title: Customer Service Coordinator Department: Customer Service Location: 5428 Bierson Way, Central Point, OR, 97502 Hours: Monday-Friday, 90-Day Training Schedule: 7:30 am - 4:00 pm. After Training Schedule: 8:00 am - 4:30 pm Pay: $17.00 per hour. Summary: This position is responsible for supporting the company's sales activities and providing a positive customer service experience while taking and entering accurate orders, responding to product inquiries, and resolving customer issues resulting from business operations. The following duties are performed in a courteous manner thereby contributing to the overall successful operation and growth of the organization. Essential Duties and Responsibilities can include the following, other duties may be assigned: Responsible for answering all inbound phone calls courteously and efficiently. Ensures that all customer inquiries are answered promptly, professionally and to the customer's satisfaction while following established policies and procedures. Ensures that proper procedures are followed for order processing, returns, credits and discounts. Ensures smooth and expedient handling of customer service complaints by serving as a professional point of contact. Resolve problems in a business-like manner, documenting incidents as required, initiating a customer complaint record and forwarding complainant, complaint or both to the appropriate company personnel for handling. Requests assistance from Customer Service Lead and/or Customer Service Manager, as needed. Ensures efficient department operation by participating in all team meetings, willingly assisting co-workers to balance workload, bringing opportunities for improvement to the attention of the Customer Service Manager and performing other administrative tasks, as assigned. Requirements Education/Experience: High school diploma or GED 1+ year of related experience and/or training. 6 months or more of call center experience required. Qualifications & Requirements: Maintains and develops professional and technical knowledge, by attending educational workshops, reading industry professional publications, establishing personal networks and keeping abreast of relevant sales techniques. Recommends new products or service opportunities to management based on customer inquiries. Communicates appropriate feedback received from the field to management. Attends occasional special events, i.e., trade shows, retailer retreats and herbal conferences to build relationships and strengthen herbal knowledge. Ability to exercise judgement and work in a fast-paced environment. Proven ability to efficiently navigate and manage multiple software programs at once. Technical Requirements: Proficiency in Office365 Experience with database management and word processing software. Has the capacity to learn and comprehend new computer programs or tools. Candidates advancing in the hiring process will complete a typing assessment to evaluate speed and accuracy. Language Skills: Ability to read and interpret documents such as business and industry journals, company procedures manuals, safety rules and computer operating manuals. Ability to compile, analyze and write routine reports and correspondence. Ability to speak effectively before small groups of customers or employees of an organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference, volume and percentages. Ability to apply concepts of basic algebra and geometry. Reasoning Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Interpersonal Skills: Ability to quickly organize and communicate thoughts and to understand communication from others. Ability to maintain composure, listen and respond appropriately. Pre-Employment Requirements: Offer of employment is contingent upon a successful background check, and drug screening. At-Will Employment: Herb Pharm is an ‘At-Will' employer. Nothing in this job description should be interpreted as an employment contract. Our generous benefits package includes a complete range of quality health benefits: Comprehensive group medical, dental and vision coverage for employees and dependents Coverage includes a variety of alternative health care options Prescription drug coverage with a mail order program Generous employee purchase discounts on our herbal products Employee assistance program Green Commuter Initiative to encourage carpooling, walking and biking to work Life, accident and disability insurance Paid vacation and personal time off Short term disability plan 401(k) retirement plan with generous company matching and profit-sharing features Salary Description $17.00/hr

Job Description About the Role: As a Customer Service Specialist at Oregon Advanced Imaging LLC, you will be responsible for providing exceptional customer service to our patients and clients. You will be the first point of contact for inquiries, scheduling appointments, and addressing concerns. Your main goal will be to ensure that our patients have a positive experience with our facility and services. You will work closely with our team of healthcare professionals to ensure that our patients receive the best care possible. Minimum Qualifications: High school diploma or equivalent 1+ years of experience in customer service Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Proficient in Microsoft Office and basic computer skills Preferred Qualifications: Experience in a healthcare or medical office setting (preferable) Experience with electronic medical records (EMR) systems (preferable) Responsibilities: Answering phone calls from patients and providing offices Scheduling appointments and coordinating with healthcare professionals Providing information about our services and answering questions Resolving patient concerns and complaints in a timely and professional manner Maintaining accurate records and updating patient information Skills: As a Customer Service Specialist, you will use your excellent communication and interpersonal skills to provide exceptional customer service to our patients and clients. You will also use your organizational and multitasking skills to schedule appointments and coordinate with healthcare professionals. Proficiency in Microsoft Office and basic computer skills will be necessary for maintaining accurate records and updating patient information. Preferred qualifications such as experience in a healthcare or medical office setting, bilingualism, and familiarity with medical billing and EMR systems will be beneficial in performing your duties effectively.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Must possess a valid state driver's license; some license restrictions may prohibit a candidate from being eligible for this position Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Customer Service Specialist needs 1+ years customer service or call center exeprience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in timely manner Give excellent Customer Service to our accounts Process orders from phone calls or emails Complete reports as assigned. Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors.

"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At Rick's Medical Supply, a SuperCare Health company, you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: Under the general supervision of the Medical Necessity Supervisor, a Medical Necessity Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which include; patients, clients, referral sources, physicians, and sales representatives in verifying benefits and coverage with the health plan, sending out and obtaining medical necessity documentations in a timely manner. Responsibilities: + Responsible for creating, sending out and/or obtaining all medical necessity documentations in a timely manner and log information in the system. + Maintains and updates all medical necessity information in the system such as patient information, payer changes, and other information to support billing process. + Communicates with physicians offices, medical groups, MSO, and health plans on a daily basis for medical necessity documentation and for the continuation of patient equipment. + Communicates to Lead or Supervisor or Manager regarding progress, updates, problems, error trends, new findings, inaccurate or untimely claim submission, and others in a timely manner. + Maintains a daily follow-up system and checks the starting & expiring dates of medical necessity documentations. + Submits appropriate documentation such as prescription, labs results, medical justification, authorization, eligibility, and others as necessary and applicable in a timely manner. + Works on Hold Revenue report, group projects, goals and renewal process. + Maintains accurate and complete daily productivity report. + Performs other duties as assigned. + Remains knowledgeable on product and insurance coverage issues in order to inform + patients of copays and other benefit information + Attends all departmental meetings, company meetings, and in-services + Reports to work daily and is ready to work at the scheduled start time + Works Saturday assignment as needed or scheduled + Performs any other duties that may be requested by supervisor or management + Understand and adheres to all of SuperCare Health company policies + To remain knowledgeable to date on all products, guidelines and insurance coverage trends + Maintain a professional safe and clean work environment. + Understand and adheres to all of SuperCare Health company policies. + Perform all other duties as assigned and required + Must meet minimum of monthly goals Education and or Work Experience: + Experience with Medical Supply Company + Knowledge of diagnosis and Medical terminology + Excellent Customer Service skills + Detail oriented + Proficiency in Microsoft Word, Excell, Outlook, and PowerPoint + Experience in healthcare, medical and/or HME industry (preferred) + Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines + Strong organizational skills and detail oriented Perks: + Paid Training + Sick Time + Paid Mileage + Growth Opportunities + Employee Referral Reward Program + Employee Discount Program What Rick's Medical Supply is About "We treat our customers like family. Rick's Medical Supply, Inc. (*************************************** has been the source for medical supplies and equipment in the Roseburg, OR (*************************************** area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health." Connect With Us! Company Website ************************* Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ******************************************************* Facebook ******************************************* Cassandra Cooper - Talent Acquisition LinkedIn (********************************************************

Dealership:L0397 Driveway Home OfficeDriveway.com | Customer Satisfaction Representative Schedule: Monday - Friday or Tuesday - Saturday, 9:30 AM - 6:00 PM Compensation: $20.00-$22.00 Join the team at Driveway, where customer satisfaction is our priority! Position Overview: As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers. Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly. Key Responsibilities: Lead customer satisfaction improvement initiatives at assigned store(s). Act as a liaison between the dealership and customers, ensuring their concerns are communicated and addressed. Develop and implement continuous improvement plans to enhance customer satisfaction. Follow up with customers within 48 hours to ensure their satisfaction. Track and trend customer concerns and survey scores using the FreshDesk Omni Program. Collaborate with the Reputation and Brand Team on reviews and social media sentiment. Develop processes for handling Better Business Bureau reviews and coordinate with dealership staff for comprehensive resolutions. Skills & Qualifications: Attention to detail and sense of urgency. Strong communication skills. Warranty Claims or Collections experience highly preferred Basic computer skills. Team player with a positive attitude. Benefits: Competitive pay Medical, Dental, Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Plan Employee Stock Purchase Plan Wellness Programs Equal Opportunity Employer: Driveway is committed to equal employment opportunities, considering all qualified applicants regardless of background. Must be 18 years or older. Ready to make a difference? Apply today and start your journey with Driveway! We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job DescriptionJOB TITLE: CUSTOMER SERVICE ASSOCIATE – PART-TIME FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: VARIES REPORTS TO: RETAIL STORE MANAGER The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment

Job Description The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Confirm customer information is accurate and complete for all communication needed. Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery. Provide Customer with warranty information. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Daily - Follow-up on all Missed Opportunities Daily - Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Tow Acceptance Log: complete with Tow driver for every tow-in, submitted monthly to accounting. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95% for Kept Informed, Quality Repair and On Time Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: I-CAR Introduction to Collision Repair required in first 90 days of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the company’s non-disclosure and confidentiality policies concerning customer information.

> Transfer Station Customer Service Attendant Transfer Station Customer Service Attendant Description **PURPOSE:** The Transfer Station Customer Service Attendant serves as the first point of contact for customers disposing of solid waste at our Kerby Transfer Station facility. This position is responsible for providing a high level of customer service and ensuring a positive customer experience for each guest, while meeting industry rules and regulations. This position will work remotely four days a week an at our Redwood Transfer Station one day a week. **Responsibilities and Duties** - Greet customers in a positive, friendly, and professional manner. - Communicates clearly with customers regarding pricing, disposal requirements, and directing them where to drop material. - Ensures incoming waste is safe to dispose and does not contain inappropriate material. - Accurately measure loads, properly calculate and communicate charges. - Proper cash handling, credit card transactions and completion of customer receipts. - Balance cash drawer and complete daily reconciliation worksheet. - Ensure pay booth remains organized and clean. - Promptly report facility concerns and incidents to Supervisor. - Communicates with front office staff in-person and through radio and written communications. - Accurate reporting and recording of daily car counts and load volumes - Adhere to franchise agreements, company policies and procedures. - Other duties as assigned. Requirements **Competencies** - Safety oriented - Customer driven - Active listening and customer service skills - Analytical & Problem solving skills - Must exercise good judgement in decisions - Must be self-motivated and self-disciplined to stay on task without direct supervision. - Basic mathematical knowledge - Competent typing and 10 Key Skills - Cash handling experience **Reporting Relationship** This position reports to the Transfer Station Manager Work Environment This position operates outside in a variety of weather conditions and around dirt and dust. **Physical Demands** - Possible exposure to hazardous noise levels, chemicals, fumes, and machinery - Lift and maneuver carts and containers **Position Type and Expected Hours of Work** This is a non-exempt, full time position with potential weekends, holidays and overtime. **Education, Experience, and Eligibility Qualifications** - High School Diploma or equivalent. - Minimum of 1 year of proven face-to-face customer service experience - Minimum of 1 year of proven computer skills and data entry using proprietary databases. - Valid Driver's License - Acceptable driving record - Must be insurable by Company insurance policy. - Comfortable working in all weather conditions - Ability to pass drug screen and background check Not required but preferred Bilingual (Spanish) EEO Employer/Drug Free Workplace Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

JOB TITLE: CSA - CASHIER PT FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: PART-TIME REPORTS TO: RETAIL STORE MANAGER The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules such as weekends, holidays, and overtime as needed • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

For a description, see file at: ************** us/images/Vacancy_Human_Services_Receptionist_FINAL_10. 14. 2024. pdf

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities * Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. * Ensure adequate operational coverage; responsible for scheduling and manpower utilization * Maintain a safe, dependable and consistent operation * Conduct Agent observations * Schedule and administer local training including new hire training * Investigates and resolves operational issues as well as customer service issues * Will be provided company uniforms and must adhere to uniform policy * Participates on operational conference calls, station audits and prepares various reports * Maintains records such as time and attendance, personnel files and performance * Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. * Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience * Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees * Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings * Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time * Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials * Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight * Collaborate with the internal team to ensure a safe and on-time departure * May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements * Minimum Age: 18 * High school diploma or GED equivalent * Must possess a valid state driver's license; some license restrictions may prohibit a candidate from being eligible for this position * Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. * Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis * Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity * Must be able to perform all duties in various weather conditions and time constraints * Ability to read, write, fluently speak and understand the English language * Possess the legal right to work in the United States Position Preferences * A minimum of one year of customer service experience * Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details * Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible * Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable * In locations handling US mail, must be able to pass a US Postal Service background check * This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At Rick's Medical Supply, a SuperCare Health company, you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: Under the general supervision of the Medical Necessity Supervisor, a Medical Necessity Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which include; patients, clients, referral sources, physicians, and sales representatives in verifying benefits and coverage with the health plan, sending out and obtaining medical necessity documentations in a timely manner. Responsibilities: Responsible for creating, sending out and/or obtaining all medical necessity documentations in a timely manner and log information in the system. Maintains and updates all medical necessity information in the system such as patient information, payer changes, and other information to support billing process. Communicates with physicians offices, medical groups, MSO, and health plans on a daily basis for medical necessity documentation and for the continuation of patient equipment. Communicates to Lead or Supervisor or Manager regarding progress, updates, problems, error trends, new findings, inaccurate or untimely claim submission, and others in a timely manner. Maintains a daily follow-up system and checks the starting & expiring dates of medical necessity documentations. Submits appropriate documentation such as prescription, labs results, medical justification, authorization, eligibility, and others as necessary and applicable in a timely manner. Works on Hold Revenue report, group projects, goals and renewal process. Maintains accurate and complete daily productivity report. Performs other duties as assigned. Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information Attends all departmental meetings, company meetings, and in-services Reports to work daily and is ready to work at the scheduled start time Works Saturday assignment as needed or scheduled Performs any other duties that may be requested by supervisor or management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products, guidelines and insurance coverage trends Maintain a professional safe and clean work environment. Understand and adheres to all of SuperCare Health company policies. Perform all other duties as assigned and required Must meet minimum of monthly goals Education and or Work Experience: Experience with Medical Supply Company Knowledge of diagnosis and Medical terminology Excellent Customer Service skills Detail oriented Proficiency in Microsoft Word, Excell, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry (preferred) Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines Strong organizational skills and detail oriented Perks: Paid Training Sick Time Paid Mileage Growth Opportunities Employee Referral Reward Program Employee Discount Program What Rick's Medical Supply is About "We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health." Connect With Us! Company Website ************************* Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ******************************************************* Facebook ******************************************* Cassandra Cooper - Talent Acquisition LinkedIn

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

JOB TITLE: CUSTOMER SERVICE ASSOCIATE - PART-TIME FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: VARIES REPORTS TO: RETAIL STORE MANAGER The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money