Customer service assistant jobs in Bakersfield, CA - 142 jobs
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Customer Service Assistant
Customer Service Representative
Customer Service Associate
Customer Service Specialist
Customer Representative
Customer Engagement Specialist
Customer Service Specialist
Milan Institute 3.4
Customer service assistant job in Bakersfield, CA
Job DescriptionDescription:
We are currently seeking a skilled and enthusiastic CustomerService Specialist to join our team and contribute to the success of our student salon floor.
As a CustomerService Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities:
Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
Provide exceptional customerservice, attending to clients' needs and preferences throughout their salon experience.
Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Process payments and manage cash register transactions.
Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
Assist with other administrative tasks and salon projects as needed.
Requirements:
Requirements:
High school diploma or equivalent is preferred. Additional education or training in customerservice or hospitality is preferred.
Previous experience in a customerservice role, preferably in the beauty or salon industry.
Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
Excellent organizational skills and attention to detail in managing appointments and salon operations.
Enthusiasm for working with students and supporting their learning and development.
Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
Proficiency in using salon management software or booking systems is a plus.
Basic knowledge of cosmetology services, terminology, and beauty product brands.
Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
Flexibility to work evenings and weekends based on salon hours and client demands.
Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
$32k-39k yearly est. 16d ago
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Girl Engagement Specialist- Bakersfield
Girl Scouts of Central California South 3.6
Customer service assistant job in Bakersfield, CA
The
Girl Engagement Specialist is responsible for creation and coordination of Girl Experience activities while utilizing the Girl Experience Leadership Experience and other GSUSA developed tools/curriculum. This role will create the activity, identify the appropriate vendor/facility for the activity, schedule the activity with Girl Experience Team, and create prescribed marketing materials for activity. The Girl Engagement Specialist is responsible for delivery the Girl Scout Leadership Experience through scheduled Girl Experience activities. This person will have responsibilities within the one of the four pillars; they will be the lead on activity development within that pillar.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Executive Support
• Ability to develop innovative, creative and community-based programming for all Girl Scouts in the GSCCS council in the STEM, Life Skills, Outdoor, or Entrepreneurship fields.
• Implementation of assigned Council Girl Scout events, activities and resources based on the Girl Scout Leadership Experience to meet the needs of girl and adult members.
• Follows the developed marketing strategies to ensure the increased participation of Girl Scout members and non-Girl Scout members in Council-sponsored events and activities.
• Works in tandem with all members of the Girl Experience team to facilitate department goals and assignments.
• Follows through on all required steps within a Girl Experience activity structure to ensure that activities and events are based on girls' interests and Council objectives and evaluations are performed on all program offerings.
• Provides professional, quality customerservice to members, volunteers, staff, and other community contacts.
• Assists with the implementation of girl and adult training throughout the Council.
• Performs other duties as assigned.
Requirements
SKILLS AND QUALIFICATIONS:
• Strong communication, organization and time management skills, as well as public speaking and program capabilities.
• Ability to plan, organize and prioritize work, while managing multiple deadlines in a continually changing work environment.
• Ability to use sound judgment, ability to work independently as necessary and/or work collaboratively in a team setting.
• Ability to adapt well to changing circumstances, direction and strategy.
• Ability to work a flexible schedule, including evenings and weekends, and a willingness to travel throughout the Council.
• Ability to work with individuals of diverse backgrounds and ages.
• Candidate must possess excellent written skills, computer skills including but not limited to Word, Excel, and PowerPoint.
• Candidate must be able to work with teams and foster team development which in turn will create a learning organization.
• Candidate must lead by example, understand his/her limitations and not be afraid to ask for guidance when needed.
• Candidate must understand the role of the volunteers and understand his/her role as a servant leader.
• Candidate must have excellent public speaking skills and must be willing to make presentations.
• Candidate must have the ability to stay focused on task while balancing other important tasks at the same time.
• Candidate must be able to maintain regular attendance.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Valid California state driver's license.
• Meet Council requirements for driver insurability.
ADDITIONAL JOB REQUIREMENTS:
• Clearance of background check.
• Become a registered member of GSUSA and GSCCS.
• Access to reliable transportation.
SELECTIVE ABILITIES & PHYSICAL DEMANDS:
• The incumbent must be able to perform the following qualifications in order to be offered and/or maintain employment in this position.
• Physical ability to frequently stop, kneel, bend, crouch, and reach overhead.
• Use of light force to lift, carry, push, pull or move objects up to 20 pounds, frequent weekends and evenings/nights.
• This position requires the ability to remain stationary and to use computer monitor, keyboard and mouse for extended periods of time.
• Willingness and ability to work flexible schedule
• Frequent weekends and evenings
• Must be able to speak and communicate clearly, such as in public speaking engagements.
• Other demands, as determined by council.
Salary Description 20.19
$35k-49k yearly est. 60d+ ago
Loss Prevention Customer Service Associate II
Tjmaxx of Ca
Customer service assistant job in Bakersfield, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Contribute To The Growth Of Your Career
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.
Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customerservice via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned
Who We Are Looking For: You!
Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
10650 Stockdale Hwy - Suite 200
Location:
USA TJ Maxx Store 1413 Bakersfield CAThis position has a starting pay range of $16.50 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16.5-18.6 hourly 60d+ ago
Customer Service Associate
Tjmaxx
Customer service assistant job in Bakersfield, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Possesses excellent customerservice skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
10650 Stockdale Hwy - Suite 200
Location:
USA TJ Maxx Store 1413 Bakersfield CAThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16.5-17 hourly 60d+ ago
Customer Experience Representative
American Kids Sports Center
Customer service assistant job in Bakersfield, CA
We provide youth sports instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions on children and families. This is a diverse, inclusive, and supportive workplace.
Why Choose American Kids?
It's a fun, creative, family-friendly environment
Every day is different with new chances to make lasting impressions and build relationships
You get to be a part of making a difference in the lives of children and families
We're growing and opportunities for growth will continue to evolve.
As a Customer Experience Representative, you are responsible for providing a high level of customerservice to our families. You will work to build relationships with our families, providing personal attention while relaying account messages, giving tours, and answering various questions about the different activities we offer in our facilities. You can expect to be regularly communicating with families and fellow staff members so remaining calm and efficient during periods of high volume at the front desk is essential. You should be someone who is warm and welcoming while also being highly organized, dependable, and open to feedback. As a Customer Experience Representative, team member, you will report to the Director of Operations while also being supervised by Department Leaders of each individual department. As a Customer Experience Representative, you will provide support throughout the lobby as needed.
We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a full-time position that requires afternoon/evening and weekend shifts.
Responsibilities:
Friendly engagement of families by computer, phone, and in person.
Multitask to efficiently and professionally maintain accurate records and answer customer questions.
Be a team player who is consistently dependable and reliable.
Complete required training and be a continual learner.
Follow our systems with a focus on follow-through and details.
Smile and have fun!
Create special moments and memories for our customers by providing them an excellent service with every interaction.
Qualifications:
Caring and compassionate human
Able to maintain a professional, patient, and people-first attitude
Ability to solve problems by proactively finding solutions
Strong communication skills
CustomerService Experience
Great attitude and willingness to be coached
The ability to focus in a fast-paced and loud environment
The ability to commit to at least 1 year of employment, afternoons, evenings, and weekends required
Ability to multi-task
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $18.00 - $22.00 per hour
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
$18-22 hourly Auto-Apply 60d+ ago
Customer Service Representative
American Dynamic Systems 4.1
Customer service assistant job in Bakersfield, CA
Job Description
We are seeking a friendly, detail-oriented, and customer-focused CustomerService Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service and support.
Key Responsibilities:
- Respond promptly and professionally to customer
- Resolve customer complaints and issues with empathy and efficiency
- Provide accurate product information and assist with orders, return
-Respond promptly and professionally to customers inquiries via in person
Qualifications:
- Previous experience in a customerservice or support role proffered
- Excellent communication skills-both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- A positive, patient, and professional attitude
What We Offer:
- Opportunities for growth and advancement
- Supportive and collaborative team culture
- Onboarding orientation and continuous learning opportunities
$32k-42k yearly est. 13d ago
Customer Service Representative- Bakersfield 1.2
Universal Healthcare MSO
Customer service assistant job in Bakersfield, CA
Employment Details:
Classification: Full-Time
is non-exempt and will be paid on an hourly basis.
Schedule: Monday-Friday 8am-5pm
Benefits:
· Medical
· Dental
· Vision
· Paid Time Off (PTO)
· Floating Holiday
· Simple IRA Plan with a 3% Employer Contribution
· Employer Paid Life Insurance
· Employee Assistance Program
Compensation: The initial pay range for this position upon commencement of employment is projected to fall between $20.00 and $24.99. However, the offered base pay may be subject to adjustments based on various individualized factors, such as the candidate's relevant knowledge, skills, and experience. We believe that exceptional talent deserves exceptional rewards. As a committed and forward-thinking organization, we offer competitive compensation packages designed to attract and retain top candidates like you.
Position Summary:
The CustomerService Representative is tasked with handling incoming calls from various stakeholders, including health plan members, employers, providers, and health plans, regarding inquiries related to benefits, authorizations, claim resolution, and eligibility. They are responsible for assessing the purpose of each call and delivering accurate and relevant information to callers,
even when dealing with complex inquiries.
Requirements
Job Duties and Responsibilities:
• Handle telephone inquiries from members, employers, providers, and health plan coordinators with professionalism and efficiency.
• Exhibit a courteous, professional, and helpful demeanor to all callers, ensuring a positive customer experience.
• Maintain composure and professionalism when addressing difficult or upset callers, employing de-escalation techniques as needed.
• Promptly address caller needs by providing accurate information or efficiently transferring the call to the appropriate party or department.
• Adhere to call center standards, including answering calls within established timeframes, managing the number of rings, minimizing on-hold time, and reducing call abandonment rates.
• Consistently provide accurate, detailed, and thorough information to callers, ensuring understanding and resolution.
• Utilize available tools, resources, and systems to research and resolve moderately complex issues effectively.
• Escalate complex or significant issues to the supervisor or appropriate department, ensuring timely resolution and communication of potential impacts on other areas.
• Maintain accurate records of interactions and resolutions in the designated system to ensure seamless follow-up and reporting.
• Stay informed of organizational updates, policies, and changes that may affect call
handling or customer interactions.
• Demonstrate a commitment to continuous improvement by participating in training sessions, quality monitoring feedback, and team initiatives.
• Perform any other duties as assigned.
Qualifications:
• High school diploma or GED required.
• Proficiency in principles and processes for delivering excellent customerservice.
• Familiarity with medical insurance, basic medical terminology, and experience in a managed care environment preferred.
• Strong organizational skills with the ability to manage multiple priorities and projects effectively.
• Competence in using various general Office equipment such as desktop computers, copy machines, scanners, facsimile machines, and telephone equipment safely and accurately.
• Typing speed of 45 words per minute or higher.
• Bilingual proficiency in English and Spanish preferred.
$32k-41k yearly est. 2d ago
(8552) Rosedale: Customer Service Rep
Domino's Franchise
Customer service assistant job in Bakersfield, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a CustomerService Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
$32k-41k yearly est. 9d ago
Customer Service Representative
Knight's Site Services
Customer service assistant job in Bakersfield, CA
Full-time Description
Under the general supervision of the Sales and Marketing Supervisor, the CustomerService Representatives are responsible for overseeing and effectively assisting new and existing customers with orders and addressing concerns relating to accounts.
Shift/Hours:
Monday - Thursday; 8:00 AM - 5:00 PM; Friday 7:00 AM - 4:00 PM.
Hours may vary based on departmental requirements.
Duties and Responsibilities:
Answer incoming calls and emails to assistcustomers by handling inquiries including services, delivery, pick up, relocation and repair of equipment, installation/pick up for fence.
Coordinate with other members of the team to ensure proper coverage for lunch and break periods.
Input and validate all work orders and service tickets for accurate information.
Work closely with all other departments to ensure customer needs are met.
Send quotes to customers and help the sales team with overflow quotes and/or order entry when necessary.
Coordinate with billing team on payments to specific accounts via check, ACH, or other means.
Follow-up quotes to ensure delivery of materials in a timely manner.
Prioritize daily tasks and complete all order entries by specified deadlines.
Communicate regularly with Supervisor on accounts, quotes or items that require additional attention.
Act as a liaison between customers, sales, field operations, and office personnel to resolve complaints.
Requirements
Qualifications:
High School diploma/GED or equivalent experience.
Strong communication skills.
Detail oriented.
Reliability and trustworthiness.
Able to handle large tasks and prioritize the importance of each project.
Ability to handle high volume of phone calls.
Team Player.
Focus on quality customerservice.
Knowledge of Microsoft products (Excel, Word, and others).
Ability to multi-task and keep a positive attitude in a fast-paced environment.
Prior experience with Tower/AMCS highly recommended but not required.
Skills:
Language skills:
Ability to e?ectively communicate information in one-on-one conversation to customers, and other employees of the organization.
Mathematical skills:
Ability to perform simple arithmetic (add, subtract, multiply, and divide).
Reasoning ability:
Ability to de?ne problems, collect data, establish facts, and draw valid conclusions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Salary Description 21.00 - 25.00
$32k-41k yearly est. 12d ago
Customer Service Representative - State Farm Agent Team Member
Darlene Denison-State Farm Agent
Customer service assistant job in Bakersfield, CA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to develop and maintain a digital marketing system to promote the office.
As an Agent Team Member, you will receive...
Simple IRA
Group Life Insurance Benefits
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$32k-41k yearly est. 14d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service assistant job in Bakersfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 6d ago
Customer Service Rep - CSR
Sully's
Customer service assistant job in Bakersfield, CA
If applying through Indeed, Please do NOT use the Quick Apply option. Applications submitted via “Quick Apply” will not be considered.
A Sully's employee is responsible for providing outstanding customerservice to our loyal customers.
Basic duties include working the cash register while multi-tasking various duties such as cleaning and stocking; all while maintaining an upbeat attitude with a smile :)
Sully's is a local, family owned small business operating gas stations & convenience stores in Bakersfield, CA.
We are seeking Happy, Hardworking, and Energetic people to join us in our Fast Paced & FUN Environment!
* Starting at $16.50 per hour
* Additional, incremental wage potential within 1st year!
* Weekly Paycheck
* Part Time Hours Available, Full Time Hours Earned
* Advancement Opportunities
* Competitive Health Benefits Package
* Discounts on Store Merchandise & Gasoline
* (Earn an additional $1.50 per hour for working the overnight shift at our 24 hour stores!)
Sully's Promotes from Within! - If you are interested in becoming a Shift Leader, Assistant Manager, or Store Manager, you can quickly grow in our company :)
SUMMARY
* Maintains cheerful, friendly attitude at all times.
* Works well with others, is able to take orders and follow instruction.
* Keeps calm under pressure and excels in fast paced environments.
* Can Multi-task and accomplish duties in an expedited fashion.
* Provides sincere customerservice while accurately transacting sales of fuel and merchandise.
* Maintains clean and safe work premises in accordance with company standards.
* Performs routine cleaning, stocking and merchandising as instructed by management.
* Multiple Locations Available
Sully's Coffee - 6009 Coffee Rd.
Sully's Ming - 11400 Ming Ave.
Sully's Olive - 9709 Olive Dr.
Ming Chevron - 6601 Ming Ave.
Sully's Stockdale - 250 Coffee Rd.
Sully's Buena Vista - 4833 Buena Vista Rd.
Sully's Heath - 16101 Stockdale Hwy
UNIFORMS
* A set of Uniform shirts are provided after the 90 day probationary period.
* Once provided, uniform shirts are laundered weekly and maintained by the company.
* Until a uniform shirt is issued, new hires will be provided an apron or loaner shirt(s).
* A solid color (blue, red, or white) polo or button down shirt is required to wear underneath the apron.
* Employees are required to wear a belt.
* Employees are required to provide their own pants.
* Pants or shorts must be solid blue, tan, or black (no cargo). Levi pants are allowed but restrictions do apply.
* Neat uniform appearance and good personal hygiene must be maintained.
* Bright artificial hair colors & excessive facial piercings are discouraged and may require approval from HR
* Reasonable effort must be made to conceal any visible tattoos.
Qualifications
SKILLS AND EXPERIENCE
* Ability to read, write and speak English fluently.
* Ability to work with minimum supervision and stay busy in a fast-paced environment.
* Arithmetic skills to accomplish customer transactions.
* Professional handling of customer needs.
* Capable of learning cash register and lotto machine functions
* Reliably ring up transactions accurately and balance drawer
PHYSICAL DEMANDS
* Frequent bending, twisting and ability to lift at least 50lbs. in narrow spaces.
* Ability to work unaccompanied, standing for prolonged periods and without defined break periods.
* Able to accomplish continued indoor/outdoor cleaning & merchandise/supplies stocking schedules.
* Ability to work for prolonged periods in walk-in coolers at 34 degrees.
* Periodic exposure to all outdoor conditions at all times of the day.
* Ability to speak professionally and have telephone interaction with Customers, Vendors and office personnel
STANDARDS
* Reliable transportation
* Punctual and able for work on all shifts as assigned, at any of our store locations.
* Well-organized approach to work and maintenance of work areas.
* Courteous, business-like contact with co-workers, customers, vendors, and community at large.
* Good communication skills & a team player in the workplace.
$16.5 hourly 2d ago
Customer Service Representative - State Farm Agent Team Member
Julie Franks-State Farm Agent
Customer service assistant job in Taft, CA
Job DescriptionBenefits:
Disability insurance
Life insurance
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Julie Franks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Bilingual Spanish preferred.
$32k-42k yearly est. 28d ago
Customer Service Representative
Chevron Stations
Customer service assistant job in Lost Hills, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1979
Station Address: 21981 Hwy 46, Lost Hills CA, 93249
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18-19 hourly Auto-Apply 34d ago
Customer Service Representative - State Farm Agent Team Member
Isaac Martinez-State Farm Agent
Customer service assistant job in Porterville, CA
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Isaac Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assistcustomers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$32k-41k yearly est. 28d ago
Customer Service Representative
Fiesta Auto Insurance 3.5
Customer service assistant job in Porterville, CA
Immediate Hiring at Fiesta Auto Insurance: CustomerService Representative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled CustomerService Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a CustomerService Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMERSERVICE TO ALL OUR CLIENTS.
Location: CA183 1140 W Henderson Ave, Porterville, CA 93257, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
$31k-39k yearly est. 60d+ ago
Customer Service Specialist
Milan Institute 3.4
Customer service assistant job in Bakersfield, CA
We are currently seeking a skilled and enthusiastic CustomerService Specialist to join our team and contribute to the success of our student salon floor.
As a CustomerService Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities:
Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
Provide exceptional customerservice, attending to clients' needs and preferences throughout their salon experience.
Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Process payments and manage cash register transactions.
Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
Assist with other administrative tasks and salon projects as needed.
Requirements
Requirements:
High school diploma or equivalent is preferred. Additional education or training in customerservice or hospitality is preferred.
Previous experience in a customerservice role, preferably in the beauty or salon industry.
Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
Excellent organizational skills and attention to detail in managing appointments and salon operations.
Enthusiasm for working with students and supporting their learning and development.
Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
Proficiency in using salon management software or booking systems is a plus.
Basic knowledge of cosmetology services, terminology, and beauty product brands.
Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
Flexibility to work evenings and weekends based on salon hours and client demands.
Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Salary Description $16.50 - $18.00 per hour
$16.5-18 hourly 60d+ ago
Customer Service Associate
Tjmaxx of Ca
Customer service assistant job in Bakersfield, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Possesses excellent customerservice skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
10650 Stockdale Hwy - Suite 200
Location:
USA TJ Maxx Store 1413 Bakersfield CAThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16.5-17 hourly 60d+ ago
Customer Service Rep(08246) - 6401 White Lane
Domino's Franchise
Customer service assistant job in Bakersfield, CA
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72"high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$32k-41k yearly est. 12d ago
Customer Service Representative
Knight's Site Services, Inc.
Customer service assistant job in Bakersfield, CA
Job DescriptionDescription:
Under the general supervision of the Sales and Marketing Supervisor, the CustomerService Representatives are responsible for overseeing and effectively assisting new and existing customers with orders and addressing concerns relating to accounts.
Shift/Hours:
Monday - Thursday; 8:00 AM - 5:00 PM; Friday 7:00 AM - 4:00 PM.
Hours may vary based on departmental requirements.
Duties and Responsibilities:
Answer incoming calls and emails to assistcustomers by handling inquiries including services, delivery, pick up, relocation and repair of equipment, installation/pick up for fence.
Coordinate with other members of the team to ensure proper coverage for lunch and break periods.
Input and validate all work orders and service tickets for accurate information.
Work closely with all other departments to ensure customer needs are met.
Send quotes to customers and help the sales team with overflow quotes and/or order entry when necessary.
Coordinate with billing team on payments to specific accounts via check, ACH, or other means.
Follow-up quotes to ensure delivery of materials in a timely manner.
Prioritize daily tasks and complete all order entries by specified deadlines.
Communicate regularly with Supervisor on accounts, quotes or items that require additional attention.
Act as a liaison between customers, sales, field operations, and office personnel to resolve complaints.
Requirements:
Qualifications:
High School diploma/GED or equivalent experience.
Strong communication skills.
Detail oriented.
Reliability and trustworthiness.
Able to handle large tasks and prioritize the importance of each project.
Ability to handle high volume of phone calls.
Team Player.
Focus on quality customerservice.
Knowledge of Microsoft products (Excel, Word, and others).
Ability to multi-task and keep a positive attitude in a fast-paced environment.
Prior experience with Tower/AMCS highly recommended but not required.
Skills:
Language skills:
Ability to e?ectively communicate information in one-on-one conversation to customers, and other employees of the organization.
Mathematical skills:
Ability to perform simple arithmetic (add, subtract, multiply, and divide).
Reasoning ability:
Ability to de?ne problems, collect data, establish facts, and draw valid conclusions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
How much does a customer service assistant earn in Bakersfield, CA?
The average customer service assistant in Bakersfield, CA earns between $30,000 and $50,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Bakersfield, CA