Primary Care Executive
Customer service assistant job in Bakersfield, CA
Central to all that California has to offer, the Central California Network of Adventist Health operates as the most integrated network of care across the full healthcare continuum in our region. Our eight hospitals and 131 clinics provide extraordinary care to 65,000 lives in 33 unique communities. This deep responsibility drives the over 7,000 team members to live God's love in all that we do as we care for the communities in which we serve.
Our hospitals include Adventist Health Bakersfield, Adventist Health Delano, Adventist Health Hanford, Adventist Health Reedley, Adventist Health Selma, Adventist Health Specialty Bakersfield, Adventist Health Tehachapi, and Adventist Health Tulare. With 450 providers, 33 specialties and over 1,000 clinic based team members, we serve over 1.1 million patient visits each year. We operate the busiest cancer center in Adventist Health and perform more open-heart surgeries at Adventist Health Bakersfield than in any hospital in our system.
Our territory offers affordable housing on the West Coast, sunny California weather, and high-quality education. We are close to all the great things Southern California has to offer, including pro sports, concerts and world-famous amusement parks. We are close to Sequoia National Park and just a few hours from Yosemite National Park. The vineyards of Paso Robles are just over an hour away and the beautiful Pacific Ocean is also inside of two hours. With all the excellent things around us, the best part is we get to enjoy the family-based, community focused lifestyle that larger cities regret losing.
Job Summary:
Leads and directs the overall development and promotion strategy for the outpatient operations. Designs and creates short and long-term strategic development plans. Develops and implements a tactical plan of action for promoting the organization's mission and objectives. Assumes the administrative authority, responsibility and accountability for directing administrative programs/activities. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.
Job Requirements:
Education and Work Experience:
* Bachelor's Degree or equivalent combination of education/related experience: Required
* Master's Degree: Preferred
* Ten years related experience: Preferred
* Five years leadership experience: Preferred
Essential Functions:
* Strategizes on network design and development, provider contracting, including contract negotiations of all provider contracts with specific leadership in facility, physician and ancillary contracts. Assists in the development and implementation of strategic initiatives, ensuring plans are in support of organization's goals and objectives.
* Directs new clinic startups. Oversees clinic budgets and financials. Oversees physician contracting for new and established physicians. Participates in the establishment and maintenance of clinical policies and procedures, objectives, quality improvement programs, safety, environmental and infection control standards.
* Creates and implements short and long-term strategic development plans for the organization. Identifies and acts upon strategic partnerships for the organization. Initiates and obtains relationships with donors and supporters. Establishes departmental budget aligned with department and organizational goals.
* Participates in acquisition and growth activities for clinics, including investigations, evaluations, assistance with business plan development, overall goals and plans. Exercises independent judgment in recruiting, training, coaching, supervising and directing assigned staff.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyCustomer Service Specialist
Customer service assistant job in Bakersfield, CA
Job DescriptionDescription:
We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.
As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities:
Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience.
Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Process payments and manage cash register transactions.
Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
Assist with other administrative tasks and salon projects as needed.
Requirements:
Requirements:
High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
Previous experience in a customer service role, preferably in the beauty or salon industry.
Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
Excellent organizational skills and attention to detail in managing appointments and salon operations.
Enthusiasm for working with students and supporting their learning and development.
Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
Proficiency in using salon management software or booking systems is a plus.
Basic knowledge of cosmetology services, terminology, and beauty product brands.
Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
Flexibility to work evenings and weekends based on salon hours and client demands.
Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Insurance Customer Service
Customer service assistant job in Bakersfield, CA
Job Description
Dont wait, take the next step in your career today. Blanca Morales Farmers Insurance in Bakersfield, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.
Apply now
to join our team and our commitment to customer satisfaction and success.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Appreciation Lunches
Weekly team meetings
One on One Coaching
Family Focused
Monthly Bonus Opportunities
Paid Holidays
Business Casual Attire
Hands on Training
Responsibilities
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Requirements
Licensed preferred willing to train. Must obtain within 45days, Licensing assistance available
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Must be highly self-motivated.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Bilingual, fluent in both English and Spanish is beneficial.
Service Representative
Customer service assistant job in Bakersfield, CA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
LabCorp seeking a Service Representative/Courier to join our team . In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.
Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.
Pay Range: $17.75 - $30.41 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday thru Friday 10:30 am -7:00 pm, additional days and hours may be required
Work Location: 820 34th street suite 103 Bakersfield, CA,93301
Cover Route: Stockdale Hwy area in the city of Bakersfield
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
* Act as a floater for the logistics team providing as needed coverage for various routes
* Provide on route training for new couriers/drivers
* Assist with dispatch and pickups when needed
* Load all necessary suppliers needed for the daily pickups
* Complete daily pick up schedule in a timely manner
* Deliver all daily picks to your branch at the end of your shift
* Handle all specimens and lab samples in safe and efficient manner
* Safely operate company vehicle and obey all traffic laws
* Utilize handheld electronic device to manage daily picks up
* Work directly with dispatcher for additional pick-ups as needed
* Evaluate traffic patterns, alternative routes and weather conditions as needed
Job Requirements:
* High School Diploma or equivalent is preferred
* Previous driver/courier experience is highly preferred
* Customer service experience is plus
* Must have a Valid Driver's License
* Must be at least 21 years' old
* Very punctual and strong time management skills
* Strong attention to detail and organizational skills
* Ability to problem solve customer issues
* Ability to lift up to 50 lbs.
* Ability to meet the physical demands of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyCourt Services Specialist Trainee/I/II - Bakersfield - 038
Customer service assistant job in Bakersfield, CA
COURT SERVICES SPECIALIST TRAINEE/I/II Metro Division, Bakersfield - 038 This regular, full-time recruitment closes on November 20, 2025. Trainee: $18.20 - $22.21 hourly Level I: $20.61 - $25.16 hourly Level II: $23.12 - $28.22 hourly Court Services Specialist Trainee: Under close supervision, and in a learning capacity, to perform routine legal clerical duties in support of court operations. This is the Trainee level position in the Court Services Specialist flexible classification series. Court Services Specialist Trainees perform a variety of routine, repetitive legal clerical tasks following established court procedures. Incumbents who successfully complete one year of employment and meet the employment standards may be promoted to Court services specialist I without further examination.
Court Services Specialist I/II: Under general supervision, this specialized clerical level position performs a full range of clerical duties in support of court operations. Court Services Specialist I is the entry level of the Court Services Specialist series. Incumbents perform a variety of legal process duties under close supervision. This class is distinguished from the higher level Court Services Specialist II class in that the latter performs the more difficult work with more independence of action and exercises a greater degree of discretion in completion of tasks. These Court Services Specialist positions may work in any Superior Court Division.
Court Services Specialist Trainee:
* Learns to receive and examine legal documents for accuracy, completeness and conformity to requirements.
* Assists with the preparation of documents and exhibits; files and sorts legal documents and related case materials; retrieves and delivers files and documents to court or appropriate parties.
* Assists with providing information regarding court procedures and legal filing processes; explains fees and fines; and assists individuals in locating material and information.
* Learns to verify, enter, retrieve, correct, and update information in a manual or automated recordkeeping system.
* Learns to accept fines and fees; makes appropriate journal entries; issues receipts and balances cash drawers.
* Assists with duties in support of jury activities such as drawing jury pools, qualifying jurors, and keeping records on juror compensation.
* Operates a variety of office machines and equipment.
* Prepares and sends a variety of routine correspondence.
* All other job related duties as required.
Court Services Specialist I/II:
* Receives and examines legal documents for accuracy, completeness, and conformity to requirements; returns unacceptable documents; affixes seals and stamps to endorse, certify, and/or file documents.
* Prepares and maintains documents and exhibits; files legal documents and related case materials; retrieves and delivers files and documents to court or appropriate parties.
* Provides information regarding court procedures; answers inquiries and explains legal filing processes; explains fees and fines; assists individuals in locating material and information.
* Verifies, enters, retrieves, corrects and updates information in manual or automated record keeping systems.
* At the direction of a judge, prepares and issues legal orders such as warrants, writs, orders, subpoenas, abstracts, and other official documents on behalf of the court; recalls warrants, exonerates bail, prepares judgments, and dismisses or seals cases in accordance with established codes and court procedures
* Prepares a variety of documents related to court operations including court minutes, court calendars, notices of hearings, court appearances, or petitions; coordinates the flow of documents necessary for court assignments.
* Accepts fines and fees; makes appropriate journal entries; issues receipts and balances cash drawers.
* Performs duties in support of jury activities such as drawing jury pools, qualifying jurors, and keeping records on juror compensation.
* All other duties as assigned.
Court Services Specialist Trainee: Any combination of training, experience and/or education that would likely provide the required knowledge and abilities. A typical way to obtain the required knowledge and abilities would be an educational level equivalent to a high school diploma or G.E.D. AND one (1) year of full-time paid clerical experience. Type at a minimum rate of 35 net wpm.
Court Services Specialist I: Any combination of training, experience and/or education that would likely provide the required knowledge and abilities. A typical way to obtain the required knowledge and abilities would be would be an educational level equivalent to a high school diploma or G.E.D. AND one (1) year of full-time paid experience performing clerical duties requiring knowledge of legal documents and court processes, and the ability to apply rules and procedures pertaining to legal actions or any equivalent combination of training and experience. Qualifying experience would typically be attained in a court, law enforcement related agency, or in a private attorney's office. Type at a minimum rate of 35 net wpm.
Court Services Specialist II: Any combination of training, experience and/or education that would likely provide the required knowledge and abilities. A typical way to obtain the required knowledge and abilities would be an educational level equivalent to a high school diploma or G.E.D. AND two (2) years of full-time paid experience performing clerical duties requiring knowledge of legal documents and court processes, and the ability to apply rules and procedures pertaining to legal actions, or any equivalent combination of training and experience. Qualifying experience would typically be attained in a court, law enforcement related agency, or in a private attorney's office. Type at a minimum rate of 35 net wpm.
All levels of the Court Services Specialist classifications require: Type at a minimum rate of 35 net wpm and Possession of a valid Class C California Driver License, required at the time of appointment.
To view approved agencies to obtain a typing certification visit the link below:
***************************************************************************
Online typing/keyboarding certificates will not be accepted.
Knowledge of: general clerical and recordkeeping practices and procedures; proper telephone etiquette; alphabetical, numerical and chronological sequences; and proper English usage, grammar, spelling, and punctuation.
Ability to: learn the following: legal terminology used within area of assignment; follow procedures for filing and processing Superior Court documents, records and payments within area assigned; maintain accurate records; understand and follow both oral and written instructions; read and comprehend basic legal documents; use tact and poise in dealing with the public, attorneys, staff, and others including under difficult or tense circumstances; effectively communicate in both oral and written forms; type at a minimum rate of 35 net wpm; accurately enter/retrieve data using computerized recordkeeping systems as appropriate to assignment; accurately perform arithmetical calculations; operate standard office equipment including typewriter, computer terminal, printer, calculator, microfiche, telephone, copier and facsimile machine; meet the physical requirements necessary to safely and effectively perform required duties to include typing/entering data, assisting people at a counter, obtaining information from files, and moving boxes of materials and supplies on an occasional basis; and establish and maintain effective work relationships with those contacted in the performance of required duties.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
The physical demands of this primarily sedentary indoor office job are: finger/hand/arm/upper body dexterity, repetitive hand/arm movement, pushing, pulling lifting 25 pounds occasionally, mobility (indoors and outdoors) typing, bending, stooping squatting, reaching, and prolonged sitting. The working environment includes repetitive tasks, reliance on office machinery, interaction with the public and co-workers and limited exposure to dust, odors, fumes, and noise. Mental functions include reading, writing/composition, math computations, problem-solving, decision-making, and multi-tasking.
Incumbents are not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
All applicants are required to submit an updated online application. Résumés will not be accepted in lieu of the required application.
Status Notifications: You will be notified by email through the governmentjobs.com site during the process of this recruitment. Some email accounts have been known to place these emails in the spam/junk file. Please check your email folders and/or accept emails ending with governmentjobs.com and kern.courts.ca.gov If your email address should change, please update your profile at **********************
To learn more about how to create an application click here.
Equal Opportunity Employer
Loss Prevention Customer Service Associate II
Customer service assistant job in Bakersfield, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Contribute To The Growth Of Your Career
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.
Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned
Who We Are Looking For: You!
Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
10650 Stockdale Hwy - Suite 200
Location:
USA TJ Maxx Store 1413 Bakersfield CAThis position has a starting pay range of $16.50 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Winner's Circle - Customer Service
Customer service assistant job in Bakersfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16
-
17.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Experience Representative
Customer service assistant job in Bakersfield, CA
We provide youth sports instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions on children and families. This is a diverse, inclusive, and supportive workplace.
Why Choose American Kids?
It's a fun, creative, family-friendly environment
Every day is different with new chances to make lasting impressions and build relationships
You get to be a part of making a difference in the lives of children and families
We're growing and opportunities for growth will continue to evolve.
As a Customer Experience Representative, you are responsible for providing a high level of customer service to our families. You will work to build relationships with our families, providing personal attention while relaying account messages, giving tours, and answering various questions about the different activities we offer in our facilities. You can expect to be regularly communicating with families and fellow staff members so remaining calm and efficient during periods of high volume at the front desk is essential. You should be someone who is warm and welcoming while also being highly organized, dependable, and open to feedback. As a Customer Experience Representative, team member, you will report to the Director of Operations while also being supervised by Department Leaders of each individual department. As a Customer Experience Representative, you will provide support throughout the lobby as needed.
We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a full-time position that requires afternoon/evening and weekend shifts.
Responsibilities:
Friendly engagement of families by computer, phone, and in person.
Multitask to efficiently and professionally maintain accurate records and answer customer questions.
Be a team player who is consistently dependable and reliable.
Complete required training and be a continual learner.
Follow our systems with a focus on follow-through and details.
Smile and have fun!
Create special moments and memories for our customers by providing them an excellent service with every interaction.
Qualifications:
Caring and compassionate human
Able to maintain a professional, patient, and people-first attitude
Ability to solve problems by proactively finding solutions
Strong communication skills
Customer Service Experience
Great attitude and willingness to be coached
The ability to focus in a fast-paced and loud environment
The ability to commit to at least 1 year of employment, afternoons, evenings, and weekends required
Ability to multi-task
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $18.00 - $22.00 per hour
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
Auto-ApplyCare Coordinator-ECM - Baker Street Village CHC
Customer service assistant job in Bakersfield, CA
Job Description
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Care Coordinator-ECM who:
The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools.
Essential Functions:
Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care.
Assign patients to provider panels ensuring balance.
Receives monthly panel report and reviews PCP assignments.
Determines continuity percentages for each provider - assure that majority of visits with PCP
Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
Collaborates with appropriate site.
communication with outside provider to ensure continuity.
Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization.
Run, manage and analyze standard CSV reports.
Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc.
Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements.
Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals.
You'll be successful with the following qualifications:
Education: Medical Assistant certification or program completion preferred.
Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc.
Bilingual (Spanish-English) preferred.
Maintain excellent internal and external customer service at all times.
Maintain the highest degree of confidentiality possible when performing the functions of this department.
Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
Must be able to work independently, handling high volume and multiple tasks.
Must be reliable with attendance.
Must be highly organized and detail oriented.
Possess knowledge of modern office equipment, systems and procedures.
Ability to multi-task and work efficiently in a potentially stressful environment.
Ability to apply common sense understanding when carrying out detailed written or oral instructions.
Must have excellent verbal and written communication skills.
Ability to effectively present information and respond to questions from internal and external customers.
Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.
Teamwork skills a must.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
Customer Service Representative
Customer service assistant job in Bakersfield, CA
Job Description
We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service and support.
Key Responsibilities:
- Respond promptly and professionally to customer
- Resolve customer complaints and issues with empathy and efficiency
- Provide accurate product information and assist with orders, return
-Respond promptly and professionally to customers inquiries via in person
Qualifications:
- Previous experience in a customer service or support role proffered
- Excellent communication skills-both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- A positive, patient, and professional attitude
What We Offer:
- Opportunities for growth and advancement
- Supportive and collaborative team culture
- Onboarding orientation and continuous learning opportunities
Customer Service Rep - Apprentice
Customer service assistant job in Bakersfield, CA
Job DescriptionSalary: $20 + Full benefits package
Receptionist/Customer Relationship Manager
This team member will be a self-motivated and results-driven Customer Relationship Manager. Duties the CRM Apprentice is responsible for may include estimate writing, parts ordering, answering the phone, various data entry duties and customer service. All industry specific training will be provided by A-1. An entrepreneurial spirit and a dedication to customer service will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and helping us meet our growing business objectives.
The successful candidate for this role should possess excellent communication and customer service skills. Computer, phone, and interpersonal skills are very important to this position.
CRM - Apprentice Responsibilities
Answer customer and vendor phone calls when needed
Data entry for multiple programs
Greet Customers as they come in
Call on new and existing customers
File Paperwork
Order Parts and materials
Check-in parts
CRM - Apprentice Requirements:
Efficient and knowledgeable with computers including excel, word and email.
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Proactive nature.
How to Apply:
Go to *********************** and submit your application now!
Customer Service Representative - State Farm Agent Team Member
Customer service assistant job in Bakersfield, CA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to develop and maintain a digital marketing system to promote the office.
As an Agent Team Member, you will receive...
Simple IRA
Group Life Insurance Benefits
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Customer service assistant job in Bakersfield, CA
Job DescriptionBenefits:
Bonus based on performance
Paid time off
Wellness resources
State Farm Insurance Agent located in Bakersfield, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Isaias Ruiz - State Farm Agent, you will build and develop customer relationships to service our products including auto and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As a Full Time Agent Team Member, you will receive...
Group Life Insurance Benefits
Retirement Plan with Employer Match
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Detail oriented
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Must be available to work the following schedule: Monday - Friday 830a-530p
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Customer service assistant job in Bakersfield, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Parental leave
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with Dennis Stitt State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Create annual review appointments
Facilitate onboarding with new customers
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Personal Lines or Life/Health License is required
CSR
Customer service assistant job in Bakersfield, CA
Job Details Sullys Food Stores - Bakersfield, CA Full-Time/Part-Time $16.50 - $18.50 Hourly None Any Customer ServiceDescription
If applying through Indeed, Please do NOT use the Quick Apply option. Applications submitted via “Quick Apply” will not be considered.
A Sully's employee is responsible for providing outstanding customer service to our loyal customers.
Basic duties include working the cash register while multi-tasking various duties such as cleaning and stocking; all while maintaining an upbeat attitude with a smile :)
Sully's is a local, family owned small business operating gas stations & convenience stores in Bakersfield, CA.
We are seeking Happy, Hardworking, and Energetic people to join us in our Fast Paced & FUN Environment!
* Starting at $16.50 per hour
* Additional, incremental wage potential within 1st year!
* Weekly Paycheck
* Part Time Hours Available, Full Time Hours Earned
* Advancement Opportunities
* Competitive Health Benefits Package
* Discounts on Store Merchandise & Gasoline
* (Earn an additional $1.50 per hour for working the overnight shift at our 24 hour stores!)
Sully's Promotes from Within! - If you are interested in becoming a Shift Leader, Assistant Manager, or Store Manager, you can quickly grow in our company :)
SUMMARY
* Maintains cheerful, friendly attitude at all times.
* Works well with others, is able to take orders and follow instruction.
* Keeps calm under pressure and excels in fast paced environments.
* Can Multi-task and accomplish duties in an expedited fashion.
* Provides sincere customer service while accurately transacting sales of fuel and merchandise.
* Maintains clean and safe work premises in accordance with company standards.
* Performs routine cleaning, stocking and merchandising as instructed by management.
* Multiple Locations Available
Sully's Coffee - 6009 Coffee Rd.
Sully's Ming - 11400 Ming Ave.
Sully's Olive - 9709 Olive Dr.
Ming Chevron - 6601 Ming Ave.
Sully's Stockdale - 250 Coffee Rd.
Sully's Buena Vista - 4833 Buena Vista Rd.
Sully's Heath - 16101 Stockdale Hwy
UNIFORMS
* A set of Uniform shirts are provided after the 90 day probationary period.
* Once provided, uniform shirts are laundered weekly and maintained by the company.
* Until a uniform shirt is issued, new hires will be provided an apron or loaner shirt(s).
* A solid color (blue, red, or white) polo or button down shirt is required to wear underneath the apron.
* Employees are required to wear a belt.
* Employees are required to provide their own pants.
* Pants or shorts must be solid blue, tan, or black (no cargo). Levi pants are allowed but restrictions do apply.
* Neat uniform appearance and good personal hygiene must be maintained.
* Bright artificial hair colors & excessive facial piercings are discouraged and may require approval from HR
* Reasonable effort must be made to conceal any visible tattoos.
Qualifications
SKILLS AND EXPERIENCE
* Ability to read, write and speak English fluently.
* Ability to work with minimum supervision and stay busy in a fast-paced environment.
* Arithmetic skills to accomplish customer transactions.
* Professional handling of customer needs.
* Capable of learning cash register and lotto machine functions
* Reliably ring up transactions accurately and balance drawer
PHYSICAL DEMANDS
* Frequent bending, twisting and ability to lift at least 50lbs. in narrow spaces.
* Ability to work unaccompanied, standing for prolonged periods and without defined break periods.
* Able to accomplish continued indoor/outdoor cleaning & merchandise/supplies stocking schedules.
* Ability to work for prolonged periods in walk-in coolers at 34 degrees.
* Periodic exposure to all outdoor conditions at all times of the day.
* Ability to speak professionally and have telephone interaction with Customers, Vendors and office personnel
STANDARDS
* Reliable transportation
* Punctual and able for work on all shifts as assigned, at any of our store locations.
* Well-organized approach to work and maintenance of work areas.
* Courteous, business-like contact with co-workers, customers, vendors, and community at large.
* Good communication skills & a team player in the workplace.
Customer Service Representative - State Farm Agent Team Member
Customer service assistant job in Taft, CA
Job DescriptionBenefits:
Disability insurance
Life insurance
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Julie Franks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
Customer Service Representative - State Farm Agent Team Member
Customer service assistant job in Porterville, CA
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Isaac Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
(7731) Delano: Customer Service Rep
Customer service assistant job in Delano, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
Captain - Customer Service
Customer service assistant job in Bakersfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCare Coordinator-ECM - Greenfield CHC
Customer service assistant job in Bakersfield, CA
Job Description
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Care Coordinator-ECM who:
The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools.
Essential Functions:
Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care.
Assign patients to provider panels ensuring balance.
Receives monthly panel report and reviews PCP assignments.
Determines continuity percentages for each provider - assure that majority of visits with PCP
Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
Collaborates with appropriate site.
communication with outside provider to ensure continuity.
Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization.
Run, manage and analyze standard CSV reports.
Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc.
Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements.
Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals.
You'll be successful with the following qualifications:
Education: Medical Assistant certification or program completion preferred.
Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc.
Bilingual (Spanish-English) preferred.
Maintain excellent internal and external customer service at all times.
Maintain the highest degree of confidentiality possible when performing the functions of this department.
Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
Must be able to work independently, handling high volume and multiple tasks.
Must be reliable with attendance.
Must be highly organized and detail oriented.
Possess knowledge of modern office equipment, systems and procedures.
Ability to multi-task and work efficiently in a potentially stressful environment.
Ability to apply common sense understanding when carrying out detailed written or oral instructions.
Must have excellent verbal and written communication skills.
Ability to effectively present information and respond to questions from internal and external customers.
Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.
Teamwork skills a must.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!