Financial Services Associate
Customer Service Assistant Job 12 miles from Bentonville
💰 Pay: $18/hr
🕒 Job Type: Contingent Assignment | Onsite
🏢 Industry: Financial Services / Customer Support
About the Role:
Do you enjoy helping customers, solving problems, and working in a structured environment? We're looking for Financial Services Associate to join a growing team in Springdale, AR! This role is perfect for those who are detail-oriented, customer-focused, and eager to build experience in a professional setting.
As part of the team, you'll assist customers, process transactions, and collaborate with supervisors to ensure smooth operations. If you thrive in a fast-paced, team-oriented environment and enjoy helping others, this could be the perfect opportunity for you!
What You'll Be Doing:
🔹 Assisting customers with inquiries and providing top-notch support
🔹 Processing transactions and managing documentation accurately
🔹 Identifying opportunities to improve processes and workflows
🔹 Collaborating with team members and supervisors to resolve issues
🔹 Following company policies and escalating concerns as needed
What We're Looking For:
✔ 6+ months of experience in customer service, financial services, administrative support, or quality assurance
✔ Strong attention to detail and ability to follow structured processes
✔ Excellent communication, problem-solving, and multitasking skills
✔ Ability to thrive in a high-volume, fast-paced environment
✔ A team player with a positive attitude and a desire to grow
Why Apply?
🌟 Gain Experience in Banking & Financial Services - Perfect for those looking to start or grow their career in a structured, customer-focused environment.
🌟 Competitive Pay & Steady Work - Earn $18/hr in a full-time, onsite role with clear expectations and a supportive team.
🌟 Career Growth Potential - Work alongside industry professionals, gain valuable experience, and develop transferable skills that can open doors to future opportunities.
🌟 Team-Oriented & Supportive Environment - Be part of a collaborative team where your contributions matter, and you're supported in your success.
🚀 If you're motivated, detail-oriented, and eager to build your experience in customer support, we'd love to hear from you!
📩 Apply today and take the next step in your career!
Shopper Insights Client Associate
Customer Service Assistant Job In Bentonville, AR
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Walmart, Coca-Cola, Meijer, Procter & Gamble and Metro.
We're looking for a Shopper Insights Client Associate, who is passionate about Retail, good logical thinking and a pro-active approach to addressing issues head-on.
This role is about doing hands-on work whist learning about and experiencing our unique culture. Working closely with your manager, you'll kick off a project and see it through to completion, helping to contribute to our businesses success. We will give you real responsibility because we know you're capable, and we want you to have the opportunity to showcase your talent and develop your skill set.
What We Expect From You
Great collaboration with colleagues
Communication and presentation skills
Problem solving and hypothesis thinking
Setting up and onboarding current and new clients, delivering training and support
Compiling, verifying accuracy and sorting information to prepare source data for our tools
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
Proactively improving our internal client processes
What You Can Expect From Us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact ****************************** to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Customer Service Representative
Customer Service Assistant Job In Bentonville, AR
Are you an outgoing, customer-oriented individual with a knack for problem-solving and multitasking? Do you thrive in fast-paced environments and excel at maintaining strong relationships with customers and team members? If so, this Customer Service Representative (CSR) position in Bentonville, AR, might be the perfect fit for you!
As a Customer Service Representative with our client, you will play a key role in ensuring exceptional customer service.
Your duties will include:
· Interacting with customers over the phone, providing support to determine needs and scheduling deliveries.
· Investigating and resolving customer concerns and opportunities for improvement.
· Processing sales orders and bids received via phone or email.
Required Skills and Experience:
To succeed in this role, you should be optimistic, friendly, and service-oriented, with the ability to handle multiple projects simultaneously.
Additional qualifications include:
· Strong multitasking skills in a fast-paced environment.
· Ability to read and interpret multiple sources of data efficiently.
· Proficiency in shifting gears quickly to adapt to changing customer needs.
· Computer literacy and familiarity with online software packages.
· Excellent verbal communication skills and a positive, energetic attitude.
· A winning mentality and commitment to providing exceptional customer service.
Minimum Qualifications:
· High school diploma or equivalent.
· Outstanding customer service and communication skills.
· Ability to work under pressure and meet strict deadlines.
· Capability to maintain positive relationships with team members, vendors, and customers.
Customer First Advocate
Customer Service Assistant Job In Bentonville, AR
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
This is an entry Level Position in our solar loan division. The candidate must have a positive attitude and be willing to learn new skills. This role primarily involves customer service, requiring proficiency in phone communication to address customer inquiries promptly. Basic math skills and computer literacy are essential for success in this position. The ability to maintain a flexible schedule, including weekends, is also required.
Essential Job Duties and Responsibilities:Answer customer service phone calls Run and analyze reports Basic review and clearing of underwriting conditions to approve or deny loan files Willingness to complete other tasks as they arise Must be able to work various Saturdays and Sundays as business needs dictate
Required Skills, Knowledge and Abilities:Customer service skills required Must be able to adapt to quickly learning new systems Excellent math skills and computer skills Positive attitude and ability to deal with clients at all stages of the process Provide solutions for all clients and educate them on our products Bilingual Spanish preferred
Compensation: $15.75/hr.
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
Repair Service Associate
Customer Service Assistant Job In Bentonville, AR
Full-time, Contract Description
Repair Service Associate
Bentonville, AR
Pay: $16.50
1st Shift: 6am-2:30pm
Scanner repair. Not looking for Machine Operators.
Under minimal supervision, perform basic functionality tests/troubleshooting to meet acceptable repair
specifications. Use established procedures and work instructions to meet production goals and
troubleshoot electronic modules. Will be required to collect data for evaluation purposes.
Essential Duties and Responsibilities:
• Performs setup, testing and modular level repair to whole units.
• Maintains accurate record keeping for individual repairs.
• Uses custom software testing suites to diagnose/validate hardware failure.
• Recognizes failures, follows engineering changes, and determines appropriate action.
• Uses equipment such as a voltmeter, computer, and special test fixtures.
• Maintains production and quality output standards.
• Performs other duties as assigned.
Key Skills and Competencies:
o General math skills
o Experience as a production assembler, having performed assembly operations to
required quality levels and job standards.
o Some knowledge of computers and test equipment is required.
o Manual dexterity and visual coordination are required.
o Prior use of various hand tools.
o Ability to stand and sit on production line throughout the shift.
o Works well with others.
Note: The statements herein are intended to describe the general nature and level of work being
performed by employees and are not to be construed as an exhaustive list of responsibilities, duties,
abilities, and skills required of personnel so classified.
Salary Description $16.50/hour
Part- Time Customer Service Agent
Customer Service Assistant Job In Bentonville, AR
Come and work for Envoy Air, an American Airlines Group Company, at (Northwest Arkansas National Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $14.91/hr.
Responsibilities
What's in it for you?
* Travel for free with your family and friends on flights across the American Airlines global network.
* Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
* Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
* In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
* Both full-time and part-time positions available.
* Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
* Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
* Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
* This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
* No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
* This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
* Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
* 18 years or older.
* High school diploma, GED, or international equivalent.
* Ability to pass a pre-employment drug screen and background check.
* Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Customer Service Rep I (1 opening)
Customer Service Assistant Job In Bentonville, AR
Safety/Security Status: None
SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year.
Accepts, enters and balances payments and deposits monies.
Enters information in billing software.
Answers phone, email, and in-person inquiries about utility accounts and general City information.
Operates and uses imaging software for archiving and research.
Researches customer complaints and comments, then communicates results to the customer.
Researches customer payments and determines if a payment has been misapplied.
Set-up, transfer and terminate utility services.
Notate accounts with pertinent information.
Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy.
Prepare adjustments to utility accounts.
Communicate by radio, in person, by phone and email with staff and customers.
Operates office machines.
Works in a safe manner.
Maintains various files.
Prepare various forms.
Process returned mail.
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual preferred.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Winner's Circle - Customer Service
Customer Service Assistant Job 5 miles from Bentonville
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $11 - $13 per hour
Salary Range:
11
* 13
We are an equal opportunity employer and participate in E-Verify in states where required.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CSR - Retention Specialist
Customer Service Assistant Job In Bentonville, AR
Become a part of the PALISADE Family!
Bentonville, AR
At Palisade Pest Control, we're more than just a pest control company; we're a team committed to excellence in customer service. Founded in 2021, we've quickly grown from our first office in Rogers, Arkansas, to multiple locations across Arkansas, Missouri, and Oklahoma. Our success stems from our unwavering dedication to our core values: Professionalism, Service, Integrity, and Excellence. We believe in going beyond expectations, delivering exceptional service to our customers, vendors, and everyone we interact with.
Why You Should Join Us:
We're not just looking for an employee; we're searching for a passionate individual ready to contribute to our mission of growth and success. At Palisade, we foster a culture of continuous improvement where every day is an opportunity to achieve new heights. We value proactive problem-solvers who thrive in a dynamic environment and are eager to give 110% every day.
What You'll Do:
As a Customer Service Representative at Palisade, you'll be the face of our commitment to service excellence. Your day-to-day responsibilities will include:
Delivering Exceptional Service: Retain customers by providing outstanding support and addressing their needs with care and efficiency.
Effective Communication: Maintain clear, concise, and professional communication with customers via phone and email.
Proactive Problem-Solving: Develop strategies to minimize customer issues, particularly those related to service and billing.
Issue Resolution: Listen to customer concerns and work to create mutually beneficial outcomes.
Scheduling and Coordination: Manage the scheduling of termite and pest control services.
Account Management: Process payments accurately and maintain customer accounts with precision.
Field Support: Liaise with our technicians to ensure seamless service delivery.
What We're Looking For:
Education: High School Diploma or GED.
Experience: Proven success in delivering top-tier customer service and resolving customer issues.
Skills: A detail-oriented self-starter with excellent problem-solving abilities and the capacity to multitask in a fast-paced environment.
Tech-Savvy: Proficiency with Mac, Google, Outlook, Email, Office Suite, and experience with accounts receivable, billing systems, and CRM software.
Legal Requirements: Must be a U.S. Citizen or authorized to work in the U.S. and able to pass a background check and drug screen.
Work Hours: Full-Time, M-F, Saturdays, as needed
Compensation: Hourly, Bonuses
Benefits Package: Medical, Dental, Vision, Paid Holidays, Paid Time Off
About Palisade Pest Control:
Since our inception in 2021, Palisade Pest Control has become a leader in the industry, providing top-tier termite and pest control services to both residential and commercial customers. Our services extend beyond basic pest control, including specialty services for fleas, ticks, and mosquitoes. With a team of dedicated professionals, we're on a mission to expand our reach and continue serving our communities with the highest standards of excellence.
At Palisade, we are committed to a set of core values that includes professionalism, service, integrity, and excellence. Our team members conduct themselves with performance beyond expectations and a commitment to the highest level of service for our customers, vendors, and all those we come in contact with.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Customer Service Assistant Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Reservation Agent (Seasonal)
Customer Service Assistant Job 49 miles from Bentonville
DUTIES AND RESPONSIBILITIES:
1. Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
2. Provides the highest level of customer and guest services, expedites any and all requests from customers and their rental needs
3. Answer online inquires and responding to these inquires in a timely manner
4. Performs opening and closing job duties
5. Answer incoming phone calls from potential customers, taking voicemails if necessary 6. Answer customer questions about facility amenities and available guest services, may need to operate cash register depending on the marina 7. Provide customers with directions to various locations on and within the property. They also provide guests with pamphlets and information regarding services and amenities offered by the marina.
8. Maintains awareness of safety issues and reports them immediately to supervisor
9. Other duties as assigned by management
OPERATING RESPONSIBILITIES:
Work performed and composed of a variety of different tasks, calling for the use of sound judgment; and compliance with policies and procedures. Must be a self-starter and be able to work in a team environment to achieve team, department and company goals.
Assists with a number of projects at one time and may be interrupted frequently to meet the needs and requests of customers.
EDUCATION AND EXPERIENCE:
1. Excellent customer service skills - known as someone who goes above and beyond 2. Ability to answer phones in a professional
3. Must have a positive attitude
4. Must have highly effective communication skills and time management skills
5. Must be able to maintain a calm, positive attitude during periods of high activity
6. Ability to manage multiple project simultaneously
7. Excellent attention to detail.
8. Must be able to pass a background check
9. Basic water safety skills
10. Must be able to work in extreme weather conditions
11. Ability to work under pressure.
12. Must be able to work flexible hours on the needs of the property