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Customer service assistant jobs in Billings, MT

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  • Customer Service Representative

    Pizza Hut 4.1company rating

    Customer service assistant job in Hardin, MT

    Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. Flexible day, evening and weekend hours are available Fun, positive environment College Tuition Reimbursement Full time and part time positions available Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork. Youre at least 16 years old - 18 if you want to be a driver. Weve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. Required Preferred Job Industries Food & Restaurant
    $23k-28k yearly est. 1d ago
  • Bishs RV - Customer Solutions Specialist, application via RippleMatch

    Ripplematch Internships 3.9company rating

    Customer service assistant job in Billings, MT

    This role is with ABB. ABB uses RippleMatch to find top talent. We are seeking a customer-focused, sales-minded Service Outfitter to join our team at Bish's RV. As the first point of contact for service guests, this position involves accurately identifying service needs, educating customers about their RV systems, recommending additional services when appropriate, and maintaining clear communication between customers and technicians. Acting as both a customer advocate and trusted advisor, you'll help deliver exceptional service while fostering long-term loyalty. Target compensation ranges from $60,000 to $80,000+, based on performance. Key Objectives: Deliver a consistently exceptional, customer-first experience from check-in to final delivery Provide customer education through upselling and service recommendations that enhance safety, value, and enjoyment Maintain high-quality scores through accurate documentation, professional communication, and attention to detail Responsibilities: Welcome and assist service customers in person and over the phone with professionalism and courtesy Educate customers on needed repairs, maintenance intervals, and RV safety enhancements Proactively recommend and upsell value-added services, accessories, or upgrades based on customer needs and coach feedback Listen to customer concerns and clearly document service requests and recommended solutions Communicate regularly with customers regarding service progress, costs, and any delays Finalize service visits by walking customers through completed work, ensuring understanding and satisfaction Close repair orders accurately, process invoices, and collect payments Track and maintain service documentation and customer records in the system Follow up after service to ensure satisfaction, address concerns, and generate repeat business Competencies and Skills: Neat, clean, and professional appearance Ability to pass a background check and drug test Excellent communication skills Passion for delivering a superior customer experience Strong organizational and time management skills High attention to detail and quality control Basic understanding of RV systems and repair terminology (training provided) Computer proficiency with service management software and scheduling tools A trainable mindset - eager to grow, coachable, and committed to continuous improvement Expected Results: High customer satisfaction and repeat business through personal connection and education Increased average repair order (ARO) through effective service sales and upselling Accurate and efficient work order creation and repair documentation Clear, consistent communication with customers and internal teams High-quality and accuracy scores in service performance metrics Resources: On-the-job training and mentorship from experienced team members Access to service management software and customer database tools Uniforms Access to RV product training, service guides and technical manuals A supportive and collaborative work environment focused on growth Who We Are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $60k-80k yearly Auto-Apply 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Diana Larson-State Farm Agent

    Customer service assistant job in Billings, MT

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Competitive salary Opportunity for advancement Bonus based on performance Vision insurance ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Diana Larson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Health benefits Valuable career-building experience
    $36k-46k yearly est. 27d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service assistant job in Billings, MT

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $30k-34k yearly est. 3d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service assistant job in Billings, MT

    Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Billings, MT service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Assemble hoses for walk-in customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Hydraulic experience preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Proficient in Microsoft Office & data entry software Attention to detail, time management, organization, & communication Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $41k-52k yearly est. Auto-Apply 28d ago
  • AUTOMOTIVE CUSTOMER SERVICE SPECIALIST/SERVICE ADVISOR IN BILLINGS MT; COMPETITIVE WAGE; DEALER HAS GREAT REPUTATION

    Bob Smith Motors

    Customer service assistant job in Billings, MT

    We are seeking an enthusiastic individual that excels in customer service. Job duties would include: Greeting clients at the service department write up area. Checking in clients at the service department write up area Answering phones in the service department at peak call times Portering cars around the service department Additional duties could include: Writing customer repair orders Performing service and parts follow up calls Scheduling service department appointments Our dealership is open Monday through Saturday. Wages and schedule are flexible. We are primarily seeking to fill a part time position; however, full time could be discussed based on applicants desire and ability.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Freedomroads

    Customer service assistant job in Billings, MT

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 21d ago
  • Service (Maintenance) Specialist

    Centerspace

    Customer service assistant job in Billings, MT

    Castlerock - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM * On call pay and Quarterly Renewal Bonuses * Competitive PTO * Generous time off - 10 paid holidays, plus diversity day and your birthday * Paid Caregiver and Paid Parental Leave * 20% Rent, Parking, and Storage Discount for Centerspace rents * 32 Paid Hours of Volunteer Time Off * Medical/Dental/Vision Benefits - 1st of Month Following Start Date * Centerspace Stock Purchase Plan * 401(k) match up to 5% per paycheck * Tuition Reimbursement & Scholarship Program Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team. Position Summary Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual. Expectations Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines. Essential Duties & Responsibilities include the following. Other duties may be assigned. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintenance: * Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe. * Perform minor and major HVAC maintenance, such as replacing motors and bearings. * Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets. * Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas. * Perform minor carpet repairs. * Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems. * Select and monitor service providers to ensure services delivered are the most effective and efficient for the property. * Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications. * Service and monitor the HVAC equipment. * Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use. * Perform preventative maintenance on: * HVAC * Electrical * Plumbing * Lighting * Doors, locks, and hardware * Wall treatments * Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant. * Monitor and maintain tools. * Perform assigned duties as prescribed in safety manuals. * Respond to test situations accurately. * Maintain sufficient technical and industry contacts and knowledge. * Participate in after hours on-call programs. * Assist outside contractors with major inspections. * Serve as a key contact between community leaders, operations managers, general managers, and tenants. * Apply current knowledge or devise creative solutions to proactively resolve issues. * Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards. * Participate in capital improvements. Administrative: * Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers. * Complete reports and perform various administrative duties to positively support completion of activities and projects. * Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed. * Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies. * Stock items when received. Cleaning: * Clean up vacant areas. * Remove debris from the building and grounds. * Provide backup for Community Porter. Emergency Situations: * Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies. * Promptly respond to all emergency situations, fire alarms, and natural catastrophes. * Study and know the site-specific emergency manual(s). * Assist tenant and emergency personnel in swift and careful evacuations when appropriate. Other: * Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues. * Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings. * May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need. * May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need. * Assist and/or back up coworkers. Equipment Issued If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available. Education & Experience * Required: 2+ years of previous maintenance experience. * Preferred: Trade school education. * Certifications and/or Licenses: Have or willing to attain EPA, CPO. Knowledge, Skills, & Abilities * Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors. * Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume. * Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. * Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial. Physical Requirements While performing the duties of this job, the employee is required: * Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds. * Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles. * Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. "Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on characteristics. Centerspace encourages applicants of all ages."
    $28k-38k yearly est. 39d ago
  • Service Advisor-Internal

    Bish's RV

    Customer service assistant job in Billings, MT

    We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives: Deliver Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration Responsibilities: Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on-time completion Assist with documentation, parts coordination, and warranty-related process Support Inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What you'll bring: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems Excellent verbal and written communication skills Flexibility with work schedules: including Saturdays (we are always closed on Sundays) Problem-solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company's vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results: Internal units are serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind-the-scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources: On-the-job training and mentorship from experienced service and sales staff Access to industry-leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team-oriented environment focused on success Uniforms and safety gear provided for on-site responsibilities Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations. 
    $28k-45k yearly est. 20d ago
  • Service Advisor

    Lithia & Driveway

    Customer service assistant job in Billings, MT

    Dealership:L0138 Lithia Chrysler Jeep Dodge of BillingsLithia Chrysler Jeep Dodge of BillingsService Advisor We're more than just a leading automotive dealership; we're a community dedicated to creating an environment where every team member can thrive. We understand that the heart of our success lies in our people, which is why we're seeking a Service Advisor who is passionate about providing exceptional customer service, eager for personal growth, and values a quality work-life balance. If you're looking for a workplace that champions professional development and offers a supportive, friendly atmosphere, your search ends here. Why Join Us? Competitive Compensation: We offer a competitive salary package that reflects your valuable contribution to our team. Focus on Personal Growth: With access to professional development opportunities and ongoing training, we're committed to helping you grow both personally and professionally. Quality of Life: We believe in maintaining a healthy work-life balance, providing a positive work environment that respects your time and personal life. Team-Oriented Culture: Join a workplace where teamwork, respect, and communication are the foundation of our success. Responsibilities: Greet customers promptly and courteously upon their arrival. Listen to customer concerns and questions, providing accurate information and advice. Recommend appropriate services and repairs based on customer needs and vehicle condition. Provide detailed explanations of services and repairs to customers. Upsell additional services and products to enhance customer satisfaction and vehicle performance. Maintain customer records and follow up on service requests. Collaborate with technicians and the service department to ensure timely and accurate service delivery. Ensure high levels of customer satisfaction and retention through exceptional service. What we are looking for: High school diploma or equivalent. Proven experience in customer service or sales, preferably in the automotive industry. Strong communication and interpersonal skills. Ability to build rapport with customers and provide exceptional service. Detail-oriented with strong organizational skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency with computer systems and software used in automotive service management. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $28k-45k yearly est. Auto-Apply 21d ago
  • Service Advisor-Internal

    Bishs RV Inc.

    Customer service assistant job in Billings, MT

    Job Description We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives: Deliver Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration Responsibilities: Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on-time completion Assist with documentation, parts coordination, and warranty-related process Support Inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What you'll bring: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems Excellent verbal and written communication skills Flexibility with work schedules: including Saturdays (we are always closed on Sundays) Problem-solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company's vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results: Internal units are serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind-the-scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources: On-the-job training and mentorship from experienced service and sales staff Access to industry-leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team-oriented environment focused on success Uniforms and safety gear provided for on-site responsibilities Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $28k-45k yearly est. 20d ago
  • Service Advisor

    Motor Power Equipment

    Customer service assistant job in Billings, MT

    Job Details Billings, MT Full TimeDescription 🚛 Now Hiring: Service Advisor 🚛 Are you a people person with a passion for trucks and customer service? Join our team as a Service Advisor and be the bridge between our customers and our technicians! 🔧 What You'll Do: Be the first friendly face (and voice) for our Service Department Coordinate and schedule truck repairs with skilled technicians Keep customers updated and ensure repair stories are clear & accurate Work with our parts team to keep repairs on track Provide top-notch service while solving problems and building trust 💡 What We're Looking For: Positive, can-do attitude Excellent communication & organizational skills Basic knowledge of trucks (or eagerness to learn!) Comfort with computers & multitasking Strong customer service mindset 💪 What You'll Get: Full-time, steady hours with opportunity for growth Be part of a supportive, team-oriented workplace Work in a fast-paced environment where every day is different 👉 If you love helping people, enjoy solving problems, and want to be part of a company that values service excellence, we want to meet you! 📩 Apply today and drive your career forward with Motor Power Equipment!
    $28k-45k yearly est. 60d+ ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service assistant job in Billings, MT

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 2d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service assistant job in Billings, MT

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-35k yearly est. 2d ago
  • Customer Service Representative - Billings, MT

    Kedia Corporation

    Customer service assistant job in Billings, MT

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Entry Level Customer Service/Sales

    Global Elite 4.3company rating

    Customer service assistant job in Billings, MT

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Archie Cochrane Motors 3.4company rating

    Customer service assistant job in Billings, MT

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $35k-51k yearly est. Auto-Apply 6d ago
  • Treatment Service Specialist - School-Based Services (Billings, MT)

    Aware 4.3company rating

    Customer service assistant job in Billings, MT

    Requirements Talents, skills, and abilities: A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience. Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system. The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions. High School Diploma or HSE is required, along with past employment experience. Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record. Must have an acceptable criminal and protective services background check. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.
    $62k-75k yearly est. 3d ago
  • Customer Service Rep(07012) - 720 1st Ave., Suite 1

    Domino's Franchise

    Customer service assistant job in Laurel, MT

    Job Description Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties. Must be 16 yrs of age Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be no less than Sixteen (16) years of age. Ability to pass applicable Company background checks. Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders. Superb ability to multi-task Ability to function in a dynamic, fasted paced environment. Ability to adjust to changing priorities. Ability to enter orders using a computer keyboard or touch screen. Ability to take orders over the counter or phone. Ability to work independently and as part of a team. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Additional Information Looking for energetic happy customer service oriented team members.
    $27k-35k yearly est. 8d ago
  • Service (Maintenance) Specialist

    “Centerspace

    Customer service assistant job in Billings, MT

    Castlerock - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM On call pay and Quarterly Renewal Bonuses Competitive PTO Generous time off - 10 paid holidays, plus diversity day and your birthday Paid Caregiver and Paid Parental Leave 20% Rent, Parking, and Storage Discount for Centerspace rents 32 Paid Hours of Volunteer Time Off Medical/Dental/Vision Benefits - 1st of Month Following Start Date Centerspace Stock Purchase Plan 401(k) match up to 5% per paycheck Tuition Reimbursement & Scholarship Program Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team. Position Summary Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual. Expectations Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines. Essential Duties & Responsibilities include the following. Other duties may be assigned. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintenance: Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe. Perform minor and major HVAC maintenance, such as replacing motors and bearings. Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets. Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas. Perform minor carpet repairs. Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems. Select and monitor service providers to ensure services delivered are the most effective and efficient for the property. Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications. Service and monitor the HVAC equipment. Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use. Perform preventative maintenance on: HVAC Electrical Plumbing Lighting Doors, locks, and hardware Wall treatments Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant. Monitor and maintain tools. Perform assigned duties as prescribed in safety manuals. Respond to test situations accurately. Maintain sufficient technical and industry contacts and knowledge. Participate in after hours on-call programs. Assist outside contractors with major inspections. Serve as a key contact between community leaders, operations managers, general managers, and tenants. Apply current knowledge or devise creative solutions to proactively resolve issues. Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards. Participate in capital improvements. Administrative: Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers. Complete reports and perform various administrative duties to positively support completion of activities and projects. Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed. Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies. Stock items when received. Cleaning: Clean up vacant areas. Remove debris from the building and grounds. Provide backup for Community Porter. Emergency Situations: Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies. Promptly respond to all emergency situations, fire alarms, and natural catastrophes. Study and know the site-specific emergency manual(s). Assist tenant and emergency personnel in swift and careful evacuations when appropriate. Other: Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues. Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings. May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need. May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need. Assist and/or back up coworkers. Equipment Issued If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available. Education & Experience Required: 2+ years of previous maintenance experience. Preferred: Trade school education. Certifications and/or Licenses: Have or willing to attain EPA, CPO. Knowledge, Skills, & Abilities Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors. Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume. Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial. Physical Requirements While performing the duties of this job, the employee is required: Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds. Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles. Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. “Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on char acteristics. Centerspace encourages applicants of all ages.”
    $28k-38k yearly est. 38d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Billings, MT?

The average customer service assistant in Billings, MT earns between $31,000 and $47,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Billings, MT

$38,000
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