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Customer service assistant jobs in Bryan, TX

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  • Logistics Customer Service Representative 1

    Daikin Comfort

    Customer service assistant job in Waller, TX

    Daikin Comfort Technologies Manufacturing, L.P., is seeking a professional, skilled individual for our Customer Service Representative position within our Logistics organization located at our DTTP - Waller, TX facility. The Logistics Customer Service Representative responds to customer's inquiries or complaints regarding the organization's products or services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Must be knowledgeable of the organization's products, services, procedures and practices. Responsible for order management by handling all the details from purchase order to shipment of product Position Responsibilities May include; Order fulfillment and order maintenance processes. Assist customers with product availability, pricing, order status, product match-up, service parts substitutions, shipping information, and other functions necessary to serve customer accounts. Attract potential customers by answering product and service questions; suggesting information about other products and services. Open customer accounts by recording account information. Maintain customer records by updating account information. Process RMA and transfer requests. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintain financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Perform additional projects/duties to support ongoing business needs Must be knowledgeable of the organization's policies, procedures, practices, products and services. This position serves as the primary point of contact for independent distributors and COD branches. Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Knowledge & Skills HVAC product knowledge and market knowledge strongly preferred Working knowledge of MS Office - Excel, Word, PowerPoint, and Outlook - and data entry Excellent customer service skills Problem solving, de-escalating and resolving conflicts Effective verbal and written communication and listening skills Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives. Ability to use good judgement and strong work ethics and integrity on the job Ability to establish positive working relationships with internal and external customers and employees Quality focus - attention to detail and accuracy and effective documentation skills Excellent organizational and time management skills including prioritization skills to complete projects on time. Ability to analyze and process Information Experience 3 - 6 years of customer service experience within HVAC industry Education High School diploma or GED equivalent Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
    $25k-34k yearly est. 5d ago
  • Customer Service Expert

    Palm Beach Tan-LST Austin I, Ltd.

    Customer service assistant job in College Station, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $54k-124k yearly est. 12d ago
  • Customer Enrollment Associate In Office

    Sellors Agencies

    Customer service assistant job in Millican, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 3d ago
  • Customer Service and Training Specialist

    Renew Digital

    Customer service assistant job in Magnolia, TX

    Customer Service & Training Specialist (Entry - Level) Trusted Dental Technologies / VOXEL Dental Full-Time | Magnolia (Houston, TX) $50,000- $60,000/annually The Opportunity Trusted Dental Technologies brings together the industry expertise of Renew Digital, Global Surgical, and Voxel-three respected names in dental innovation-under one collaborative organization. Together, we're redefining how dental professionals deliver care through advanced technology and trusted partnerships. As we expand our unified support model, we're seeking an experienced Customer Service & Training Specialist who will play an essential role in delivering a world-class customer experience across multiple business units. This role is perfect for someone who loves problem-solving, thrives in a customer-facing environment, and is energized by working at the intersection of technology and hands-on training. What You'll DoCustomer Support Serve as the frontline technical resource for dental offices and professionals via phone, email, chat, and remote desktop tools. Troubleshoot technical issues related to dental systems, equipment, software, and digital workflows. Document all customer interactions, issues, and resolutions in the support ticketing system with accuracy and clarity. Training & Onboarding Deliver virtual - and occasional in-person - training sessions to dental teams on product use, digital workflows, and best practices. Create seamless onboarding experiences that build confidence and drive product adoption. Ensure training documentation, videos, and materials remain up to date. Technical Expertise Install, configure, and test dental hardware and software. Stay current with new technologies, software updates, and digital dentistry trends. Test and evaluate new products for potential inclusion in the Trusted Dental portfolio and provide meaningful feedback to product teams. Customer Engagement Build strong, long-term relationships with dental customers. Proactively follow up after training, installation, or support cases to ensure successful adoption and satisfaction. Act as the eyes and ears of the customer-sharing insights or patterns that help strengthen service, operations, and product development. Required Skills & Qualifications 2+ years of experience in technical support, customer training, or a related customer-facing technical role. 2+ years of experience within the dental industry (dental practice, dental tech company, or dental product training). Strong customer service and interpersonal skills. Excellent written and verbal communication abilities. Strong diagnostic, troubleshooting, and problem-solving skills. Experience with digital dentistry tools is a plus. Confident presenting to individuals and groups, both virtually and in person. Proficient with remote support tools, CRM systems, and standard office software. Ability to travel occasionally to client sites or industry events. Preferred Qualifications Associate or Bachelor's degree in IT, Computer Science, or a related technical field. Experience with digital dental systems (e.g., scanners, milling machines, 3D printers). Why Trusted Dental Technologies? You'll be part of a growing organization integrating three trusted brands into a single powerhouse in digital dentistry. Your work helps dental professionals operate confidently, efficiently, and safely-ultimately improving patient care nationwide.
    $50k-60k yearly 23d ago
  • Baggage Service Lead Agent

    G2 Secure Staff 4.6company rating

    Customer service assistant job in College Station, TX

    To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.
    $34k-43k yearly est. 1d ago
  • Care Coordinator Brazos County

    Unbound Now

    Customer service assistant job in Bryan, TX

    Job DescriptionSalary: Salary + Benefits At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith Job Title: CSEY Care Coordinator - Brazos County Job Status:Full-time, exempt, grant-funded Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802 Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families. The primary functions of the CSEY Care Coordinator are to implement Unbound Nows care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings. Compensation: Annual salary Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense. Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible. Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system. Job Responsibilities: Build consensus among regional partner agencies to establish protocols Implement Unbound Nows care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT Share 24/7 remote care coordination line with co Care Coordinator Complete CSE-ITs as needed Secure and retain the release of information and consent for care coordination services. Encourage engagement of CSEY advocacy services. Facilitate rapid response meetings, service staffing meetings, and family engagement meetings. Schedule and facilitate regular meetings of advisory councils in the service region Take care not to release confidential information without parent/guardian consent. Support the regional care coordination team in promoting and hosting awareness events and education/training events. Facilitate case analyses by the regional care coordination team Facilitate data evaluation sessions by the regional care coordination team Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team. Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives. Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol. Be prepared to share about Unbound Nows care coordination services as needed. Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day) Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office. Facilitate partner commitment, consistency, and accountability. Seek and review feedback from regional partners Share 50/50 responsibility for 24/7 crisis line with co-care coordinator Following CCT protocols, obtain consent and contact the CSEY Advocate Agency Alert the medical provider receiving the victim from LE or DFPS Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT Start a case management file for the survivor Share 50/50 responsibility for RRM-C and RRM-NC duties After a case management file has been opened Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed. Coordinate RRM with CCT Notify, schedule, facilitate, and document RRM to capture all decisions and action plans. Perform all follow-up activities for any RRM conducted by the coordinator Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT. Send out the action plan to all CCT members. Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load) Facilitate information sharing with MDT to provide updates for upcoming SSMs responsible for facilitation, coordination, documentation, and management of assigned cases Manage community relations and nurture, and develop advisory council partner relations Host education/training events Promote education/training events Co-Host advisory council meetings Conduct data evaluation sessions with the advisory council Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately Complete all Unbound Now required training on time Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Desired Outcomes: Youth and their families in the service region are consistently served with professionalismand compassion. Compliance with CSTT expectations for care coordination was upheld in the service regions. Excellent working relationships with regional partners Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting Community and regional partner agencies understand Unbound Nows care coordinationservices, with strong public presentations and written materials available as needed Working Relationships: Supervisor: Care Coordination Program Director Works with: Regional partner agencies and Unbound Now HQ staff Experience and Education: Bachelors degree in social work or related field Experience working with youth who have experienced commercial sexual exploitation Experience working collaboratively with regional partner agencies Proficient in facilitating awareness presentations and training Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process Experience with documentation in a cloud-based case management software Experience facilitating protocol development Trained and experienced in trauma-informed care Job Requirements: Mature Christian faith, as evidenced by participation in a local Christian church. Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check. Pass employment eligibility verification. Ability to build and maintain consensus Excellent organizational and administrative abilities Excellent communication and interpersonal skills Strong public presentation skills, in person and online Culturally competent Ability and willingness to maintain the confidentiality of sensitive information Ability to problem-solve and think creatively as needed Ability to work both in highly structured and unstructured settings Abide by Unbound Now policies at all times Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process. Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Complete all Unbound Now required training on time Physical and Driving Requirements Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel. Demands the ability to respond on scene during all hours of the night. Occasional physical demands may require the ability to lift or carry loads up to 50 pounds. Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
    $32k-44k yearly est. 9d ago
  • Customer Service Representative

    Reynolds and Reynolds Company 4.3company rating

    Customer service assistant job in College Station, TX

    ":"Are you looking for an entry-level full-time job at a stable, thriving company with great benefits and opportunities for growth? Reynolds and Reynolds is growing its team in College Station, and we are growing by the day! Benefits we can offer you: - Complimentary breakfast and lunch at our onsite dining facility - Free Onsite gym - Paid time off - Competitive Salary - Onsite medical center - Health, dental, vision, and life insurance - Company adds money to your HSA - 6% match on 401(k) - Ongoing training and career growth - Sports and social groups after work - Volunteer programs through our Associate Foundation Job Responsibilities: - Support customers in issue resolution - Communicate solutions clearly and politely - Maintain customer records and seek assistance when necessary Requirements: - No degree required - Excellent communication skills - Strong problem-solving abilities As a Customer Service Representative, you will assist customers by phone and email to troubleshoot issues, gather information about their needs, and ensure their satisfaction with Reynolds products. Entry-level positions available for problem solvers, critical thinkers, and team players. Training provided, offering opportunities to earn industry certifications. ","job_category":"Customer Service","job_state":"TX","job_title":"Customer Service Representative","date":"2025-12-03","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"","training":"","benefits":"","
    $29k-35k yearly est. 39d ago
  • Customer Service Specialists

    Atrium Staffing

    Customer service assistant job in College Station, TX

    Our client is a rapidly growing technology leader in the beverage, medical, and industrial gas industries. This organization is known for its innovative network-based business model that streamlines supply chain operations and enhances client support. With the expansion of their College Station office, they are adding several Customer Service Specialists to support continued growth and help shape the future of this location. The company offers flexible hybrid work, strong health and wellness benefits, and a culture built around continuous learning, collaboration, and professional development. This office operates with a start-up feel while being backed by the strength and stability of an established, highly reputable company, giving you the best of both worlds. If you value growth, teamwork, and a supportive environment, you'll thrive here. The team embraces a "work family" mindset and is known for celebrating wins together, including enjoying monthly catered lunch for all staff! Salary/Hourly Rate: $16/hr - $17/hr Position Overview: As Customer Service Specialists, you will be trusted partners to B2B customers by delivering exceptional service and supporting their product and account-related needs. You'll collaborate closely with Retail Managers, Vendors, Key Account Managers, and business owners to simplify their experience with beverage, industrial, and medical gas services. This role is ideal for someone who is relationship-driven, solution-oriented, and excited about helping build a high-quality customer experience function in a growing College Station office. Candidates with hospitality experience often excel in this role, as the skills used in guest service-communication, empathy, problem-solving, and multitasking-translate seamlessly into this customer support environment. This role offers a hybrid schedule, but the first 90 days are in-office for training, with the potential to transition to hybrid sooner. Responsibilities of the Customer Service Specialists: * Deliver an exceptional customer experience via phone, email, and chat. * Contribute to a high-energy team dedicated to elevating customer support standards. * Provide technical assistance for website, dashboard, and account inquiries. * Conduct outbound calls to new customers as needed. * Multi-task effectively in a fast-paced office environment. * Communicate clearly and professionally with customers. * Identify issues, troubleshoot problems, and escalate appropriately. Required Experience/Skills for the Customer Service Specialists: * Hospitality or retail customer-facing experience is highly transferable and welcomed. * Outgoing, empathetic, and passionate about customer satisfaction. * Customer-centric mindset with a strong sense of urgency. Preferred Experience/Skills for the Customer Service Specialists: * 5+ years of customer service or call center experience preferred. * Strong data entry skills are a plus. Education Requirements: * Associate's degree is preferred. Benefits: * Competitive health and wellness plans. * 401(K). * Hybrid schedule with flexibility. * Ongoing training and clear opportunities for growth within the company. * 5% Annualized Bonus.
    $16-17 hourly 9d ago
  • Engagement Specialist

    Product Connections

    Customer service assistant job in College Station, TX

    Job Posting Supplemental Income - Paid Weekly Part Time - Flexible Schedule Fun Work Environment Career Growth Available Equipment Reimbursement Per Event Paid Training and Development This position is responsible for serving food or alcohol samples for retailers inside of the physical store. You must be able to work independently to build relationships with store personnel and customers. Previous experience in food handling, bartending, serving, cashiering, or product demonstration is helpful but not required. Responsibilities Engaging customers by sharing key features about the products Following food safety guidelines in food preparation and serving process Collaborating with the broader team to reach sales goals for events Some locations may require bringing equipment to conduct the event May need to obtain a Local Food Handlers and/or Alcohol Permit Qualifications Must be at least 21 years of age or older Weekend availability preferred, with flexibility for holidays and weekdays Schedule ranges from 5-15 hours weekly Reliable transportation that allows transporting tables and other needed equipment Ability to download our app onto a smart device that is used in-store for work purposes Ability to safely operate appliances Must be able to stand for entire event (3 to 5 hours) We encourage applicants with diverse backgrounds, including retirees, older adults, and military veterans, who may not have traditional education or experience. We provide both initial and ongoing training for individuals who join our events team. Work Environment Moderate to high noise levels associated with a retail grocery environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals. A complete job description will be provided during the interview process. We are an equal employment opportunity employer. Salary Starting at $15.00 / hr
    $15 hourly 41d ago
  • Automotive Service Receptionist

    Allen Honda

    Customer service assistant job in College Station, TX

    About Us Allen Honda is a family owned and operated dealership since 1954. With our new facility, we are excited to expand our Service Department Team in College Station, Texas. If you would like to be a part of our growing team, we welcome you to apply! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Paid Vacation Paid Holidays Promote from within Opportunities for advancement THIS IS A FULL TIME POSITION - HOURS ARE: Monday, Wednesday, Thursday: 10:00AM - 7:00PM; Friday: 7:00AM - 4:00PM; MOST SATURDAY'S FROM 8:00 AM - 3:00 PM CANDIDATES ONLY APPLY IF YOU CAN MEET THESE REQUIRED HOURS EVERY SATURDAY & WEEKDAYS Responsibilities Answer dealership group phones, greet and receive "prospects and customers" Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the sales person Work cooperatively with the sales and other internal teams Communicate with callers and visitors in a professional, friendly, and efficient manner Type memos, correspondence, reports, and other documents Assist in scheduling and confirming sales appointments Other duties as assigned Qualifications Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance and eager to improve on all aspects Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $21k-27k yearly est. Auto-Apply 9d ago
  • Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home

    Meron Financial Agency

    Customer service assistant job in College Station, TX

    Why Choose Meron Financial Agency? Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive. We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants. Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team. Qualifications: Must reside in the US Must be a US citizen or legal/permanent resident Compensation Structure: Commission-Only with no ceiling to your earning potential Average agents earn $800 - $1,200 per policy starting out Part-time agents can earn $50,000+ in the first year Full-time agents have the potential to make $80,000 - $300,000+ in their first year Agency Owners can generate system-driven income of $200K - $500K+ annually Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information. What Makes Us Different: No Cold Calling - We Provide the Leads Agency Ownership Program Leadership Development Fully-Expense Paid Trips Work-Life Balance One-on-One Mentorship Cutting-Edge Technology Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more) Bonuses (Producer Bonus, Capital Bonus, and more) Passive Income Opportunities Relationships Matter - People Come First Ready for your next career move?
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Joe Horak Agency-Farmers Insurance

    Customer service assistant job in College Station, TX

    Job Description The Joe Horak Agency, a local Farmers Insurance agency, is looking for a motivated and detail-oriented Customer Service Representative (CSR) to join our team. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing outstanding customer service. Benefits Hourly Base Salary Based on Experience Mon-Fri Schedule Responsibilities Answer incoming calls and assist clients with billing, policy changes, ID cards, and general questions. Process payments, endorsements, and policy updates accurately. Provide support to licensed agents with quotes and renewals. Maintain organized client records and follow up on outstanding issues. Deliver an exceptional customer experience at every interaction. Requirements Previous customer service or office experience preferred (insurance background a plus). Excellent communication and computer skills. Strong attention to detail and problem-solving ability. Must be dependable and able to multitask. Insurance license (P&C) preferred but not required well help the right candidate obtain one.
    $25k-34k yearly est. 9d ago
  • Office Assistant/Customer Service Clerk

    Bake Crafters

    Customer service assistant job in Waller, TX

    MBC Companies (Alpha Foods), a manufacturer and distributor of frozen food products located in Waller, Texas, is seeking a detail-oriented Office Assistant / Customer Service Clerk to join our team. This position supports daily administrative operations including order entry, customer service, reception, purchasing support, and human resources assistance. Key Responsibilities: Greet and register all visitors, ensuring proper security and sign-in procedures are followed. Answer incoming calls and direct them to the appropriate staff or department. Sort, distribute, and manage communications such as mail, phone messages, and emails in a timely manner. Perform general clerical duties including photocopying, filing, collating, reporting, and recordkeeping. Maintain and manage office supply inventory: order, receive, and restock supplies as needed. Prepare and distribute various production and maintenance reports for management. Enter customer orders accurately into the ERP system. Place orders for raw materials, ingredients, and packaging supplies as requested by managers. Communicate purchase order details to vendors and track delivery status. Match purchase orders with invoices and receipts; prepare invoices for payment processing. Qualifications: HS Diploma and/or Associate degree preferred Minimum of 2 years of office experience in areas such as order entry, purchasing, accounts payable, or accounts receivable. Strong communication, interpersonal, and customer service skills. Proficiency with ERP systems and Microsoft Office Suite (Excel, Word, Outlook); NetSuite experience is a plus. Bilingual (English/Spanish) preferred. Highly organized with strong attention to detail and accuracy. Ability to work collaboratively across departments and manage multiple priorities efficiently.
    $26k-33k yearly est. Auto-Apply 36d ago
  • Program Specialist III - Infrastructure and Customer Service - Information Technology Division (020100)

    Texas Department of Criminal Justice 3.8company rating

    Customer service assistant job in Huntsville, TX

    Performs complex consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program; providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public; and providing guidance to others. Works under general supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Studies and analyzes operations and problems and prepares detailed and comprehensive reports of findings and recommendations; and participates in and conducts surveys, inspections, and reviews to ensure compliance with regulations, policies, and procedures. B. Assists in researching and analyzing the applications and variations of programs in order to resolve technical problems; recommends and coordinates activities to produce a more effective program; and prepares justifications for and assists in implementing procedural and policy changes. C. Provides consultative services and technical assistance to plan, implement, and monitor effective agency programs; and works with the program staff in determining trends and resolving technical problems. D. Assists in planning and developing training and operational manuals; and conducts training and provides technical assistance in the program area. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Criminal Justice or a related field preferred. Each year of experience as described below in excess of the required five years may be substituted for thirty semester hours from an accredited college or university on a year-for[1]year basis. 2. Five years full-time, wage-earning auditing, program administration, technical review, or criminal justice experience. 3. Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred. B. Knowledge and Skills 1. Knowledge of the principles and practices of program administration and management. 2. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill to review technical data and prepare technical reports. 8. Skill in administrative problem-solving techniques. 9. Skill to develop and conduct training. 10. Skill in the use of computers and related equipment in a stand-alone or local area network environment preferred. 11. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
    $27k-36k yearly est. 5d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer service assistant job in Prairie View, TX

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 21h ago
  • Customer Service Teammate

    Go Car Wash

    Customer service assistant job in Rockdale, TX

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US Preferred: Morning availability We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $12-14 hourly 39d ago
  • Customer Service Representative - State Farm Agent Team Member

    Daniela Pratt-State Farm Agent

    Customer service assistant job in Montgomery, TX

    Job DescriptionBenefits: Competitive pay Bonus based on performance Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous State Farm experience preferred. Must be currently licensed.
    $25k-33k yearly est. 28d ago
  • Customer Service Rep(08191) - 152 Col Etheredge Blvd

    Domino's Franchise

    Customer service assistant job in Huntsville, TX

    ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza company in the world requires execptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years or older. Have an outgoing personality. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare all products. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a daily basis. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS?SKILLS Ability to add, subtract, multiply, and divide accurately ang quickley (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 1d ago
  • Customer Service Enrollment Specialist - In Office

    Sellors Agencies

    Customer service assistant job in Franklin, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 3d ago
  • Customer Service Specialist

    Palm Beach Tan-LST Austin I, Ltd.

    Customer service assistant job in College Station, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $26k-34k yearly est. 28d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Bryan, TX?

The average customer service assistant in Bryan, TX earns between $23,000 and $40,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Bryan, TX

$30,000
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