Sr. Representative, Customer Service Operations
Customer service assistant job in Carson City, NV
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.
The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are met, and operational performance is optimized to enhance customer experience.
**_Responsibilities_**
+ Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
+ Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
+ Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
+ Collects and reviews customer feedback, complaints, recalls and product returns.
+ Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
+ Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
+ Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
+ Communicates with customers regarding their needs, questions, and concerns.
+ Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
+ Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
+ Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
+ Redirects customers to applicable in-house resources as necessary.
+ Supports general post-sales issues resolutions as necessary.
**_Qualifications_**
+ 3-6 years of customer service experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
+ Ability to provide strong customer service while multi-tasking between phone calls and e-mail support.
+ Experience within healthcare customer service a plus
+ Ability to work a Monday-Friday schedule anywhere between 8:30am-5:30pm EST.
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Anticipated hourly range:** $18.70-26.80/hr
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/13/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Advisor
Customer service assistant job in Carson City, NV
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Customer Success Associate
Customer service assistant job in Reno, NV
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
We're looking for driven, customer-focused teammates who are curious about innovative blockchain technology and financial services. As a Customer Success Associate (CSA), you'll work in a call center environment, where your primary responsibility is handling inbound phone calls, chats, and emails from customers. You'll be the voice of Figure, helping people understand our products, navigate the application process, and move confidently through each step of their experience.
In this role, you'll gain deep knowledge of Figure by working in a fast-paced call center environment, by becoming an expert in our products to resolve issues, and move customers confidently through the application process. Your communication skills, problem-solving ability, and attention to detail will drive critical outcomes that support our business goals and elevate the customer experience.
What You'll Do
Champion the customer support experience as the first point of contact for prospective and existing customers managing inbound calls, chats, and emails to provide expert guidance on our products and their applications.
Help customers navigate the application process, troubleshoot issues, and resolve concerns with empathy and efficiency.
Promote brand trust and loyalty by delivering exceptional support to our customers via phone, chat interactions and email.
Identify trends, gather key insights, and contribute ideas to improve customer support processes and product experience.
Provide technical support and troubleshooting on a variety of platform issues.
Conduct video notary sessions with attention to detail and professionalism.
Participate in new training and licensing programs to grow your skills and support team goals.
Contribute to a high-energy, collaborative team environment in the Customer Support Center.
What We Look For
1+ years in a customer-facing role.
BA/BS from an accredited university preferred.
A dependable and reliable team player who thrives in a fast-paced, high-volume environment.
Adaptable and open to change as processes evolve.
Clear, confident, and compassionate communication skills.
Ability to become a licensed e-notary, including passing the Figure and state required background checks.
Successfully complete the required compliance training.
A solutions-oriented mindset and commitment to providing an outstanding customer experience.
Ability to build trust and rapport with customers over the phone and in writing.
Process driven organizational skills
A quick and flexible learning style with the ability to navigate new technology platforms.
How We Operate
This is a full time role based on a 40-hour work week. Schedules are assigned after training, and operate on a shift bid structure. In order to promote the best performance possible, top performers are able to bid for their preference in shifts first. Hours of operation are Monday-Friday 6am to 9pm and Saturday-Sunday 6am-5pm PST.
Salary
Compensation: $22/hr
Monthly Bonus: Can range anywhere from $0 - $1,300/month
Benefits
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-RF1 #LI-Hybrid
Auto-ApplyCustomer Service Team Lead
Customer service assistant job in South Lake Tahoe, CA
We are now hiring Great People Who Care! A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer is entering or leaving the store. The Customer Service Team Leader sets high standards for performance yet has fun, celebrates successes, develops and empowers a diverse front-end team. Communicates the department vision and engages the team members through collaboration and innovative ideas. The Team Leader uses their industry knowledge and expertise to achieve performance for the front end operation, sales performance, management of team members, policy and procedure compliance, safety, security, supervision, training, mentoring and any other duties as assigned.
Be part of our store team and help us make a positive impact in our customer's lives. Working with us is like working with FAMILY. We promise our Team Members open and honest communication and opportunities for growth with our company. Our leaders lead with passion and purpose, and celebrate you with meaningful recognition. We promote a healthy life balance because we believe your personal well-being is essential.
We have a passion for food, and we share an inspiring vision, "To change the way the world eats, one plate at a time."
Perks & Benefits
* Competitive compensation, paid weekly
* Retirement Benefits
* Medical, dental, and vision insurance for yourself and eligible dependents
* Tuition Reimbursement for qualified courses
* Scholarship opportunities for continued education
* Family leave and paid time off
* Store discount programs (10% off household groceries, free items)
* Discounts to amusement parks, gym memberships, mobile phone plans, etc.
* Employee Assistance Program (free financial, legal, and mental health services)
* Fun work environment where you have the opportunity to nourish your community
Compensation
The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.
Expected Minimum Pay Rate
USD $29.61/Hr.
Expected Maximum Pay Rate
USD $29.61/Hr.
Responsibilities
A Customer Service Team Leader is a responsible, friendly Team Leader who can safely work in a fast-paced environment and provide excellent customer service while supervising and leading a team. Shifts may vary between early morning to closing.
A Customer Service Team Leader's responsibilities include:
* Delivering store sales and profit budgets (P&L); Controls shrink, expenses and labor
* Analyzes and measures department business trends; develops and implements plans to maximize operations/customer experience while meeting or exceeding goals/objectives. (e.g. cash handling, check-stand utilization, speed standards, opening/closing procedures)
* Plans, organizes, directs and controls all department activities and operations
* Discusses weekly/period store sales, labor projections, customer satisfaction, cashier speed and safety metrics with department team
* Proactively plans to ensure customer assistance and other service needs throughout
* Provides memorable customer service during daily customer interactions
* Develops future leaders
Qualifications
Desired qualifications include:
* Friendly and customer service oriented. Interest in food a plus
* Previous leadership experience desired
* Self-motivated, with a high attention to detail, quality and presentation
* Skills to communicate effectively with coworkers and customers
* Ability to work independently, effectively manage time and multitask in a fast-paced environment
* Ability to read, understand and follow through on verbal and written directions
* Ability to reliably meet required work schedule and adhere to company attendance policy
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Must be 18 years of age
For Internal Transfers/Promotion Candidates:
You must apply through the internal portal
No disciplinary action during the past 6 months
Your current leader must recommend that you apply for this position and provide an endorsement
Auto-ApplyProperty & Casualty Customer Service Agent
Customer service assistant job in Carson City, NV
An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must.
If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses.
Qualifications
You will:
Help maintain current client flow
Help walk in customers/ and work appointments
Prospect to generate new business through leads and referrals
Generate quotes
Provide “white glove” customer service/ Maintain our high retention rates
Conduct policy reviews and renew policies
Process payments
Cross-sell/ up-sell
Growing agency relationships with new and current customers
Base plus Commissions
Performance bonuses
Additional Information
All your information will be kept confidential according to EEO guidelines.
Entry Level Customer Service Assistant
Customer service assistant job in Reno, NV
DescriptionJob Description: We are looking for an enthusiastic Entry Level Customer Service Assistant to join our customer support team. You will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. This is an excellent opportunity for someone eager to start their career in customer service, with ample room for growth and development.
Key Responsibilities
Responsibilities:
Handle incoming customer calls and respond to inquiries via email or chat.
Provide information about products and services, assisting customers with any issues they may encounter.
Resolve customer complaints and escalate issues when necessary.
Maintain accurate records of customer interactions and feedback.
Support the customer service team with day-to-day tasks and process improvements.
Skills, Knowledge and Expertise
Skills Required:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to remain calm and professional under pressure.
Basic computer skills and familiarity with customer service software.
A customer-first attitude with a passion for helping people.
Benefits
Benefits:
Competitive salary ranging from $44,000 to $50,000.
Health, dental, and vision insurance.
Paid time off and company holidays.
Ongoing training and career development opportunities.
Positive and collaborative work environment.
Customer Service Logistics Coordinator
Customer service assistant job in Sparks, NV
Pay: $20 - $24/hour + Benefits
Schedule: Full-Time | In-Office | Monday-Friday, Day Shift
About the Role
Legacy Transportation is seeking a Customer Service Logistics Coordinator to join our growing team in one of our office locations. In this role, you'll be the primary contact for clients, managing time-sensitive shipments in product, tradeshow, event, and other specialized logistics. You'll ensure smooth coordination, accurate order entry, and excellent service under tight deadlines.
What You'll Do
· Serve as the main point of contact for customers.
· Process and update transportation and storage orders.
· Provide accurate and timely quotes.
· Coordinate high-value and tradeshow freight.
· Communicate proactively with customers and resolve exceptions quickly.
· Collaborate with agents, customers, and internal teams.
Perks & Benefits
· 401(k)
· Dental insurance
· Health insurance
· Paid time off
· Vision insurance
Experience: 1+ year in customer service or logistics
Requirements Requirements
What We're Looking For· Strong communication and customer service skills.· Proven problem-solving skills and ability to resolve issues quickly.· Ability to manage multiple accounts and deadlines with accuracy.· Highly organized, detail-focused, and dependable.· Fast and accurate data entry skills.· Proficiency with Microsoft Office (Excel, Word, Outlook).· Logistics/transportation software experience preferred.· Familiarity with tradeshow/event freight a plus.
Salary Description $20.00-$24.00/hr
Sr. Customer Service Rep (Program Specialist)
Customer service assistant job in Reno, NV
The Program Specialist acts as a liaison between members and dealers for the Auto buying program. This role will be responsible for gathering information, researching, communicating and educating all parties on the guidelines of the program. They will also ensure incoming and outgoing calls are processed accurately and in a timely manner with appropriate follow through. This position will work alongside other Program Specialists, but also have the ability to work independently as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Program Specialists will interact with Members, Dealers (including General Managers and Principals), Sales team, and various internal departments via phone and email using appropriate business acumen. The Program Specialist must demonstrate the ability to remain calm while handling difficult phone calls. The ability to analyze a situation, offer potential solutions and communicate them clearly over the phone. Additional responsibilities include:
Responding to member calls within 24 hours
Educating members on benefits of using the Auto Program
Counseling dealers on process and price
Review member's purchase with a high attention to detail
Conduct follow-up calls to both dealers and members to ensure issue are resolved timely and efficiently.
Other duties as assigned
Requirements
QUALIFICATIONS/REQUIREMENTS:
High School Diploma and a minimum of 2 years' experience in a service oriented environment
Experience taking escalated calls and/or in a Customer retention role is highly desired
Proficient in Microsoft Office including Outlook, Word and Excel (preferred).
Experience using an Outlook calendar to track and manage follow-up calls
Minimum of 1 year experience communicating with customers via phone
Experience working within a team environment is preferred
Exposure to Key Performance Indicators (metrics related to turnaround times, aging issues, etc)
Maintain high Standards of Customer Service Excellence
Strong attention to detail
Maintain a high level of morale and commitment to the Program Specialist Group
Superior written and verbal communication skills
Flexible, adaptable and able to work in a fast-paced environment
Excellent listening skills; be thoughtful and responsive creating a good rapport while remaining diplomatic
Positive attitude, energetic and enthusiastic
Good work ethic, reliable and accountable
Exercise good judgment and use initiative; demonstrate integrity and honesty
Strong organizational skills with the ability to self-manage
Clinical Services Specialist 2 - West
Customer service assistant job in Reno, NV
Reno, NV, United States Billings, MT, United States Seattle, WA, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing.
Description
Duties & Responsibilities:
Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals
Provide post-sales application support of Hologic imaging/interventional products (new hire year 1)
Provides pre & post application support of Hologic imaging/interventional products after year 1
Provide competitive information/new product information to appropriate internal teams
Provide competitive market information to corporate marketing
Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing
Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner
Training Customer on new product or product updates including system and functionality
Provide continued customer service through post-applications support
Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve
Support various corporate initiatives as required
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders
Adept at connecting to a wide range of individuals and networking with the intent of growing business
Must be able to operate in a fast-paced, dynamic environment
Ability to be highly adaptable to complexity and change with accuracy and attention to detail
Excellent verbal and written skills
Ability to build stable working relationships both internally and externally with customers
Maintain required ARRT qualifications as applicable
Ability to lift and/or move up to 50lbs
Education:
Bachelor's degree preferred
Graduate of an accredited Radiologic Sciences Program
Licenses/Certifications (RT)(R)(M) for Mammography
Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate.
Experience:
Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred.
Additional Details:
100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant
experience, skillset, knowledge, geography, education, business needs and market demand.
International travel may also be required.
\#LI-KM3
Agency and Third-Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
Part Time Customer Service and Sales Associate
Customer service assistant job in Reno, NV
The **Part Time Customer Service and Sales Associate** is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.
Wages: $18.50/hr.
Hours of Operation:
+ Mon-Fri 8am to 5pm
+ Sat & Sun - closed
R **esponsibility of a Sales and Service Associate includes:**
+ Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
+ Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
+ Achieve personal sales goals while supporting the goals of the team.
+ Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
+ Convert phone shops to reservations and rentals
+ Creating a positive customer service experience by listening to and identifying customer needs
+ Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
+ Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
+ Assist customers with various post rental inquiries that involve the rental and billing process.
+ Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
**Skills/Experience:**
+ Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
+ Have the competitive drive and confidence to succeed in a commission-based environment.
+ Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
+ Demonstrate sales, professionalism and interpersonal skills.
+ Show a high level of ownership, accountability and initiative.
+ Show proven experience of working well within a team.
+ Work flexible shifts including weekends and holidays; and work overtime as required.
+ Work outdoors during all weather conditions.
+ Stand for long periods of time.
**Qualified applicants will have the following:**
+ A valid driver's license with record in good standing
+ Ability to drive and operate vehicles
+ Fluency in English
+ 1-2 years of customer service and sales experience.
**Physical Requirements:**
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Specialist
Customer service assistant job in Reno, NV
Part-time Description
We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.
As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities:
Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience.
Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Process payments and manage cash register transactions.
Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
Assist with other administrative tasks and salon projects as needed.
Requirements
Requirements:
High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
Previous experience in a customer service role, preferably in the beauty or salon industry.
Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
Excellent organizational skills and attention to detail in managing appointments and salon operations.
Enthusiasm for working with students and supporting their learning and development.
Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
Proficiency in using salon management software or booking systems is a plus.
Basic knowledge of cosmetology services, terminology, and beauty product brands.
Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
Flexibility to work evenings and weekends based on salon hours and client demands.
Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Equipment Rental Customer Service Associate
Customer service assistant job in Truckee, CA
As an Equipment Rental Customer Service Associate at Truckee Rents, you'll help local homeowners and contractors with equipment rentals, sales, parts and service. You will work to ensure rental equipment is prepped for pickup, checked in upon return, and that customers are provided with clear instructions for safe equipment operation. You will handle basic equipment maintenance like refueling, cleaning, and testing, as well as assemble new equipment for customer pickup or delivery. In addition, you will assist with front desk duties such as answering phones, submitting claims, locating parts, and managing the cash register. In the winter, you'll play a key role in receiving, assembling, and preparing snowblowers for our customers. If you love working with customers and want to be hands on with equipment, this position could be a great fit.
As a 100% employee-owned company, Truckee Rents proudly offers stability, growth and a career path with generous industry-leading benefits.
Work location: on-site
Schedule: 8AM - 5PM Tuesday - Saturday
Duties and Responsibilities
*Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.*
Greet customers with a positive attitude, assist with finding products/services, and provide rental instructions
Operate point-of-sale system to handle transactions, refunds, and customer inquiries via in-person and phone
Manage the front desk for incoming calls
Manage reservations and submit warranty claims
Prep rental equipment for pickup, inspect and service returned equipment, and assemble new equipment for customers
Maintain store cleanliness, organize stock, and ensure clear walkways
Inspect and process returned rental equipment, including cleaning, refueling, and performing basic service tasks
Skills and Qualifications
*Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.*
Must be able to work in the United States
Must be at least 18 years old
Must be able to communicate effectively in English
Ability to use a ladder
Ability to lift 56+ lbs.
Experience
Customer service: 1 year (preferred)
Equipment rental knowledge: 1 year (preferred)
Benefits
Paid Time Off (Vacation Pay)
Paid Sick Leave (Sick Pay)
Medical, Dental, and Vision Health Insurance
Employee Assistance Programs (EAP)
ESOP - Employee Stock Ownership Plan
401k with Employer Match
Employee Store Discount (20% off available at Mountain Hardware and Sports)
Employee Referral Program
Fitness Reimbursements
Access to Ski California Gold Ski Pass Access (transferrable ski pass to be used at any California ski resort)
Annual Reviews and Increases
Christmas Bonus
Customer Experience Coordinator (Parttime)
Customer service assistant job in South Lake Tahoe, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2015 Lake Tahoe Blvd
Location:
USA TJ Maxx Store 1283 South Lake Tahoe CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Service Associate
Customer service assistant job in Reno, NV
Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
3800-250 South Kietzke Lane, Reno, NV 89502
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HVACR Specialist 1 - Facilities Maintenance Services Department
Customer service assistant job in Reno, NV
The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.
If you need assistance or have questions regarding the application process, please contact our recruitment helpline at ************** or ************. For UNR Med professional job postings, please contact the Office of Professional Recruitment at **************.
Job Description
The University of Nevada, Reno is recruiting for an HVACR Specialist 1 for the Facilities Maintenance Services Department. This position is responsible for performing journey-level skilled work in the installation, operation, maintenance and repair of a wide variety of heating, ventilation, air conditioning, and refrigeration equipment including water treatment.
Duties include (but are not limited to):
Respond to work orders assigned by the supervisor to University buildings for temperature problems, leaks, smells and repairs;
Troubleshoot and repair chillers, cooling towers, air conditioning units, fan coils, valves, associated pumps and related cooling equipment, boilers, heat exchangers, hot water pumps, pneumatic and DDC controls, valves and related heated equipment, as well as performing water treatment services on associated heating and cooling systems and pools;
Utilize building management software system to analyze, diagnose and troubleshoot HVAC equipment and systems;
Perform backup duties for the Central Heat Plant Operator when required; and
Other duties as assigned.
To see the full Class Specifications, visit: ************************** Files/hrnvgov/Content/Resources/ClassSpecs/09/09-404spc(1).pdf
Required Qualifications
Completion of a recognized HVACR apprenticeship program; OR
An equivalent combination of education and experience
Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances.
A valid Class “C” driver's license or higher operator's license is required at the time of appointment and as a condition of continuing employment.
Physical Demands
This position requires walking or standing to a significant degree and pushing and/or pulling.
Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.
This position requires working with and around hazardous building materials containing asbestos and solvents; frequent lifting, climbing, and moving of heavy objects, many in awkward or high locations; exposure to extreme heat, cold, noise, vibration and electrical hazards; and exposure to hot and cold temperatures when working outside.
This position requires the ability to see, hear, and communicate through speech.
Preferred Qualifications
Applicants with an Environmental Protection Agency Refrigerant Certificate are encouraged to apply.
Schedule
The typical work schedule is Monday through Friday from 7:00 am to 3:30 pm; this is subject to change based on organizational needs. This position may be able to elect an alternative work schedule.
This position is part of the Facilities Services Weather Essential Personnel and may be required to report to work for their regularly scheduled shift without any phone/cell phone notification; and is subject to a variable workweek schedule.
This position is designated as Essential Personnel. In the event of a campus emergency, special event, closure to maintain campus safety or building operations, this position may be required to work outside of regularly scheduled hours.
Compensation Grade
Grade 32
In classified service, salary is in Grade and Step. The Step is determined based on the Nevada Administrative Code. Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate's qualifications, internal equity and budgets. A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code.
To view the classified compensation schedules, please visit: Classified Compensation. Select Salary Schedule, CBA/PP01A or PP02A
For more information, visit the Classified Salary Calculator
The Perks of PERS!
Employees are enrolled in The Public Employees' Retirement System of Nevada (PERS) upon hire. For information on contribution rates, please visit: NV PERS Contribution Rates
“I'm so thankful that I followed the path that lead me to a PERS retirement. I was able to retire at age 60 with a paycheck close to my full salary. I watched the solid performance of PERS funds for 25 years. Even in times of a poor economy, PERS kept it together! I'm completely secure and confident that my retirement will always be there for me.” - Robin F.
Rich retirement plan - Retirement Calculator
Perks of Working at UNR!
Health insurance options including dental and vision - Health Insurance
Life insurance, generous annual and sick leave - Classified Benefits
E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center
Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
Staff Employees' Council (SEC) represents all Classified employees. SEC holds monthly meetings to provide a forum for employees to participate. SEC
Grants-in-aid for Classified Employees
The University encourages employees to pursue training and educational opportunities available to them through the Nevada System of Higher Education institutions. Tuition is paid in full when Classified employees enroll in a course that can apply toward the completion of a degree or is job-related. Classified Staff Grants-In-Aid Benefit
Classified Employee Family Opportunity Program
The University offers this program for spouses, domestic partners, and dependents of Classified employees (working at least 50%). The Classified Employee Family Opportunity Program may be used for undergraduate and graduate state-supported courses. Classified Employee Family Opportunity Program
Department Information
The Facilities Services Department is an organizational unit of the Division of Administration and Finance, and includes Planning and Construction Services, Parking and Transportation Services, and Maintenance Services. For more information, please visit: ******************************
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to review of applications, please contact the candidate helpdesk at ************.
Attach the following attachment(s) to your application
Resume/CV - (required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
Cover Letter - (optional)
Contact Information for Three Supervisory References - (required) Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position.
Transcripts - (optional) If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the position.
Veteran Interview Consideration - (optional) - To receive interview consideration for veterans and veterans with a service-connected disability, proof is required at the time of application. Please attach proof electronically to your application under the Veteran Document(s) section. (Examples of acceptable documents include DD-214, disability letter from Veteran's Administration, etc.).
This posting is open until filled
Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.
Posting Close Date
10/23/2025
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).
About Us
The University of Nevada, Reno is a leading public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada's original land-grant university, the University serves more than 23,000 undergraduate and graduate students from all 50 states and 63 countries.
Classified by the Carnegie Classification of Institutions of Higher Education as an R1 (“Very High Research”) university, it is also recognized in the Carnegie Community Engagement classification. The University is also ranked by U.S. News & World Report among the “Best National Universities” and “Best National Public Universities.” It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times' “Top Colleges for Economic Diversity.”
Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada's first medical school - the University of Nevada, Reno School of Medicine and the Wayne L. Prim Campus at Lake Tahoe, where education, research, and creative work thrive in a stunning mountain setting. The University delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.
The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe, the beautiful, 290-acre main campus is also a Nevada State Arboretum. The University's physical infrastructure is expanding with ongoing construction of the newly named John Tullock Business Building, set to open in fall 2025. Groundbreaking is also planned for a new State Public Health Laboratory Building on campus, alongside the recent acquisition of 16 parcels near campus, known as “University Village,” to provide affordable housing for graduate students and early career faculty.
Collaborating with world-renowned organizations, the University fosters innovation through initiatives such as the Digital Wolf Pack partnership with Apple, which ensures equitable access to technology for students, providing new incoming freshman or transfer students with an iPad Air and accessories. Google's TechWise initiate is an 18-month program that fully supports undergraduate students in becoming entry-level software engineers by graduation.
In 2023, the U.S. Department of Commerce's Economic Development Administration (EDA) announced that Nevada - led by the University of Nevada, Reno - was named one of the inaugural 31 Regional Technology and Innovation Hubs (TechHubs). Nevada was selected from a competitive pool of 489 applicants from across the United States and its territories. Nevada's Tech Hub will strengthen America's lithium batteries, critical elements and other electric vehicle materials industry sectors within the state.
Through its commitment to high-impact education, world-improving research and creative activity, and outreach that's transforming Nevada's communities and businesses, the University continues its 150-year tradition of benefitting our state, nation and world.
The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.
Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students' cognitive growth and academic achievement - all while remaining one of the best values in American higher education.
For more information, please visit the University's website.
University of Nevada, Reno
Auto-ApplyReservation Agent - $20/Hour & $1,000 Hiring Bonus
Customer service assistant job in Reno, NV
has up to a $1,000 hiring bonus The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department. only.
Duties:
* Promptly answer calls and greet guests with friendly and sincere service.
* listen to and understand requests, respond with appropriate action, and provide accurate information.
* Manage and create room reservations.
* Effectively communicate with guests, coworkers and management via email and profile notes
* Maintain a high level of attention and accuracy.
* Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs.
* Maintain an environment of respect for every guest.
Qualifications:
* Must be at least 18 years of age.
* High school diploma or G.E.D. required.
* Minimum one year of customer service experience preferred.
* Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more.
* Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input.
* Must be able to communicate clearly in English.
Reservation Agent - $20/Hour & $1,000 Hiring Bonus
Customer service assistant job in Reno, NV
Job Description
has up to a $1,000 hiring bonus
The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department.
This is an in person position only.
Duties:
Promptly answer calls and greet guests with friendly and sincere service.
listen to and understand requests, respond with appropriate action, and provide accurate information.
Manage and create room reservations.
Effectively communicate with guests, coworkers and management via email and profile notes
Maintain a high level of attention and accuracy.
Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs.
Maintain an environment of respect for every guest.
Qualifications:
Must be at least 18 years of age.
High school diploma or G.E.D. required.
Minimum one year of customer service experience preferred.
Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more.
Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input.
Must be able to communicate clearly in English.
Senior Customer Solutions Engineer - IMS Professional Services
Customer service assistant job in Carson City, NV
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Customer Service Advisor
Customer service assistant job in Carson City, NV
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Property & Casualty Customer Service Agent
Customer service assistant job in Carson City, NV
An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must.
If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses.
Qualifications
You will:
Help maintain current client flow
Help walk in customers/ and work appointments
Prospect to generate new business through leads and referrals
Generate quotes
Provide “white glove” customer service/ Maintain our high retention rates
Conduct policy reviews and renew policies
Process payments
Cross-sell/ up-sell
Growing agency relationships with new and current customers
Base plus Commissions
Performance bonuses
Additional Information
All your information will be kept confidential according to EEO guidelines.