Customer service assistant jobs in Cathedral City, CA - 408 jobs
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Customer Experience Lead-The Promenade at Temecula
Victoria's Secret 4.1
Customer service assistant job in Temecula, CA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $20.75
Maximum Salary: $26.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$20.8-26 hourly 16d ago
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Licensed Insurance Customer Service
Daniel Covarrubias-Farmers Insurance
Customer service assistant job in Palm Springs, CA
Job Description
Our office is expanding, and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Insurance Representative will be responsible for providing exceptional customerservice to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Preferred candidate will have an active Property and Casualty insurance license. Insurance industry experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Responsibilities:
Meet new business production goals and objectives as established.
Solicits for new business via telephone, networking, and other lead sources.
Develop insurance quotes, makes sales presentations, and closes sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Educate clients on the insurance policies that best suit their needs
Requirements:
Strong work ethic and leadership skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Interested in a sales career, sales experience preferred
No insurance experience required but must be willing to learn
Benefits:
Base Salary with Commissions
Bonus Opportunities
Weekends Off
Holidays Off
Hands On Training
Professional Work Environment
$52k-108k yearly est. 23d ago
Customer Experience Lead
Saks 4.8
Customer service assistant job in Palm Desert, CA
Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Primary Job Functions: Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods Leverage and train walkie talkie expectations for flex of coverage to support customer need Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks #OFF5THSellingSupervisor Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Salary and Other Compensation: The starting hourly rate for this position is between [$19.00-22.75 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
$19-22.8 hourly Auto-Apply 10d ago
Customer Service Product Readiness Team Lead
Esri 4.4
Customer service assistant job in Redlands, CA
Ready to lead with impact? Join us as a CustomerService Team Lead, where you'll guide a team of Product Readiness Specialists in preparing operational requirements for product and program launches. You'll play a key role in shaping the customer experience by collaborating across departments to ensure smooth, successful releases.
We're looking for a driven leader with sharp communication skills, strong organizational instincts, and a passion for team building. If you thrive in fast-paced environments and love turning complexity into clarity for customers, this is your opportunity to make a difference.
Responsibilities
Team Leadership & Development: Build a high-performing team through coaching, goal setting, feedback, and career growth planning
Operational Oversight: Manage daily operations, ensuring timely, accurate responses and balanced workload distribution across the team
Strategic Problem Solving & Escalation Management: Guide the team through complex issues and serve as the escalation point for critical matters
Cross-Functional Collaboration: Represent CustomerService in cross-functional initiatives and ensure alignment with operational standards
Training & Knowledge Enablement: Maintain accurate documentation, lead product training, and support team readiness through accessible resources
Product & Program Readiness Management: Oversee release planning, testing, material validation, and contribute to quoting and issue resolution as needed
Requirements
5+ years of professional experience in a similar position, supporting similar responsibilities
Demonstrated leadership capabilities with sound judgment and effective decision-making skills
Highly team-oriented with a strong commitment to achieving shared goals and driving collective success
Flexibility to adapt work hours to meet business demands, including team coverage, product meetings, testing assignments, and after-hours support
Strong analytical and problem-solving skills with the ability to troubleshoot complex scenarios
Bachelor's degree in business or related field
Recommended Qualifications
Proficiency in Microsoft Excel (intermediate level)
Experience in project management, including planning, coordinating, and executing initiatives across teams
Familiarity with Agile or other methodologies is a plus
#LI-LW1
#LI-Onsite
$56k-81k yearly est. Auto-Apply 60d+ ago
Reservationist Specialist
Parker Palm Springs 4.4
Customer service assistant job in Palm Springs, CA
Job Description
The Reservation Specialist is responsible for handling incoming phone reservation requests, processing email reservation requests and supporting the reservation needs for groups.
Runs all reservations entered for prior day; audits for accuracy; merges when necessary
Runs cancellation report for day prior; executes tasks as outlined on checklist
Check each reservation for accuracy (make changes, merge profiles, check rates, make appropriate VIP notes if necessary).
Check all OTA reservations for Monday- Sunday of following week to ensure accuracy of direct billing.
Input of all in house reservations.
Input of group codes for new groups.
Check all reservations arriving from date to 3 days out.
Filing and discarding of files as needed.
Answers reservation calls, faxes, e-mails, checks availability, rates and book reservations.
Handle all calls coming in from CRS.
Check webmail, Accountsupport.com daily for messages from CRS. (Correct and solve problems accordingly)
Processes group reservation requirements per contract; executes tasks outlined on checklist
Ensure all package reservations are noted with appropriate comments, includes proper set-up of coupons, and sets up routing
Sends confirmations daily for all reservations processed
Attends weekly Resume meeting
Hourly Rate is $20.00 per hour.
$20 hourly 2d ago
Customer Experience Lead
Saks Off 5TH
Customer service assistant job in Palm Desert, CA
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Primary Job Functions:
Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line
Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed
Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations
Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell
Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience
Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods
Leverage and train walkie talkie expectations for flex of coverage to support customer need
Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment
Who Are You:
Aspiring leader who can educate, drive results, and maintain high standards
You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue
Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance
An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas
Confident and professional communicator
You Also Have:
High School Diploma or equivalent required; 4 year degree or relevant work experience preferred
1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results
Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks
Ability to train and coach associates on selling behaviors to ensure high performance
Flexibility to work evenings, weekends and public holidays
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THSellingSupervisor
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Salary and Other Compensation:
The starting hourly rate for this position is between [$19.00-22.75 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is eligible for commissions in accordance with the terms of the Company's plan.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$19-22.8 hourly Auto-Apply 60d+ ago
Reservationist Specialist
Parker Management Florida, LLC 4.2
Customer service assistant job in Palm Springs, CA
The Reservation Specialist is responsible for handling incoming phone reservation requests, processing email reservation requests and supporting the reservation needs for groups.
Runs all reservations entered for prior day; audits for accuracy; merges when necessary
Runs cancellation report for day prior; executes tasks as outlined on checklist
Check each reservation for accuracy (make changes, merge profiles, check rates, make appropriate VIP notes if necessary).
Check all OTA reservations for Monday- Sunday of following week to ensure accuracy of direct billing.
Input of all in house reservations.
Input of group codes for new groups.
Check all reservations arriving from date to 3 days out.
Filing and discarding of files as needed.
Answers reservation calls, faxes, e-mails, checks availability, rates and book reservations.
Handle all calls coming in from CRS.
Check webmail, Accountsupport.com daily for messages from CRS. (Correct and solve problems accordingly)
Processes group reservation requirements per contract; executes tasks outlined on checklist
Ensure all package reservations are noted with appropriate comments, includes proper set-up of coupons, and sets up routing
Sends confirmations daily for all reservations processed
Attends weekly Resume meeting
Hourly Rate is $20.00 per hour.
$20 hourly Auto-Apply 2d ago
Customer Service Rep(08266) - 13900 Palm Dr., Ste E
Domino's Franchise
Customer service assistant job in Desert Hot Springs, CA
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job.
COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. .
CLI.
MACHINE.
$33k-44k yearly est. 13d ago
Customer Service (remote work , no vaccination required)
Path Arc
Customer service assistant job in Wildomar, CA
The customerservice representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
CustomerService Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customerservice procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
CustomerService Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
$33k-44k yearly est. Auto-Apply 60d+ ago
Automotive Customer Service BDC Consultant - Canyon Lake, California, United States
Automotohr Automotive
Customer service assistant job in Canyon Lake, CA
Automotive CustomerService BDC Consultant City State - Company Name If you believe CustomerService is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!
The CustomerService BDC Consultant at "Company Name" utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customerservice satisfaction with each and every customer.
ESSENTIAL DUTIES:
• Answer all incoming phone calls according to script and schedule a sales appointment.
• Making outbound calls
• Log all Customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact Customers using scripts to schedule appointments for Sales and Service.
• Confirm scheduled appointments.
• Post scheduled appointments on appointment board in BDC.
• Reschedule no-show Customer appointments.
• Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
• Schedule future contact as needed.
• Purify and update Customer changes in database.
• Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact Customers based on current marketing initiatives.
• Respond to Customer website requests.
• Contact Internet Customers via email and phone to schedule an appointment.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Notify necessary departments when an appointment is scheduled.
• Assist with other duties, as assigned.
• Ability to meet or exceed monthly goals.
QUALIFICATIONS:
• High School Diploma or equivalent.
• Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customerservice, highly preferable.
• Previous experience with the process of the scripts, power tracks, and alternative choices.
• Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
• First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
WHAT WE OFFER:
• Tremendous product & inventory
• Ongoing company-wide training
• Strong "Company Name" reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment
• Wide variety of benefit choices including Medical, Dental etc.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
$39k-69k yearly est. 60d+ ago
Assistant Manager - Customer Service Associate
Sanborn's Air Conditioning & Heating
Customer service assistant job in Redlands, CA
Sanborn's Air Conditioning and Heating, located in Redlands, CA, is seeking a qualified individual for the position of full-time Assistant Manager - CustomerService Associate. This is a full-time, in-office opportunity offering a base pay of $20 - $23/hour plus performance-based pay.
Benefits:
Health insurance
Paid time off (PTO)
Paid holidays
Sick days
401(k) plan
OUR MISSION
Teamwork is at the heart of everything we do. We provide 5-star service to customers in Redlands, Banning, and San Bernardino, focusing on educating them about their options. By helping our customers choose home comfort systems that offer great performance and value, we save them money. We also address indoor air quality concerns, making sure our clients enjoy the healthiest air possible.
Our success is built on the dedication and reliability of our team members. We value every employee and work hard to create opportunities for career growth within a supportive, team-oriented environment.
YOUR SCHEDULE
This Assistant Manager - CustomerService Associate position is full-time, Monday through Friday, from 8:00 a.m. to 5:00 p.m., and is based in our Redlands office.
YOUR DAY AS AN ASSISTANT MANAGER - CUSTOMERSERVICE ASSOCIATE
In this role, you will spend your day answering phones and providing high-quality service to customers. You will be responsible for dispatching HVAC services, managing warranties, and ordering necessary supplies. Administrative tasks will be part of your daily routine, and you will be responsible for closing the office at the end of the business day. Your efforts will help maintain efficient operations and support our customers' needs!
REQUIREMENTS FOR AN ASSISTANT MANAGER - CUSTOMERSERVICE ASSOCIATE
Customerservice and manager experience
HVAC and dispatching experience
ARE YOU READY FOR THIS EXCITING OPPORTUNITY?
If you are interested in this position, we encourage you to apply through our mobile-friendly application process. Apply today!
$20-23 hourly 30d ago
Customer Experience Coordintor
Tjmaxx of Ca
Customer service assistant job in Palm Desert, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
72449 Highway 111
Location:
USA TJ Maxx Store 0131 Palm Desert CAThis position has a starting pay range of $17.90 to $18.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$17.9-18.4 hourly 7d ago
Customer Service Associate
DAP Health 4.0
Customer service assistant job in Palm Springs, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.
Job Summary
The CustomerService Associate provides excellent customerservice and cash handling skills. This position reviews all activities associated with handling customer transactions and ensuring a positive shopping experience for every shopper in our store.
Supervisory Responsibilities: None
Essential Duties/Responsibilities
Maintain excellent customerservice in all areas of the store
Maintain a neat and clean cashier center area and sales floor
Maintain correct change for all registers
Ensure correct pricing is entered into the POS system
Ensure all customers are greeted and get assistance as needed
Ensure all registers balance at the end of each shift
Handle customer issues as they arise
Complete all types of sales transactions
Complete and input markdowns - percent and price override
Recognize counterfeit currency
Handle and control voids, returns, cash and credit card transactions, store credits, and special orders
Place sold tickets on merchandise for pick up - same day and 48-hour holds
Perform other duties as assigned
Qualifications
Required Skills/Abilities
Ability to work a flexible schedule which includes opening/closing store, weekends, and holidays
Excellent customerservice skills
Ability to:
Train staff on POS procedures
Maintain correct change for all registers
Follow instructions and give directions
Handle difficult customer situations
Work flexible hours and/or shifts
Communicate effectively with all levels of individuals, both internally and externally
Read, write, and communicate in English
Computer skills preferred
Inventory control knowledge preferred
Supervisory skills preferred
Bilingual in Spanish preferred
Education and Experience
Previous Sales experience
Previous POS experience
Previous cash handling experience
Experience working in retail preferred
Working Conditions/Physical Requirements
This position is on-site at a Revivals Store
Ability to lift 50 pounds
Operates in a store setting and requires constant times of sitting, standing, walking, and repetitive motion and talking
$35k-42k yearly est. 12d ago
Captain - Customer Service
Daveandbusters
Customer service assistant job in Palm Springs, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17 hourly Auto-Apply 16d ago
Customer Service Billing and House Cleaning Crew Coordinator
Molly Maid
Customer service assistant job in Rancho Mirage, CA
As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customerservice and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Billing Processing
Deposit entry and set up for banking
Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes
Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments.
Track and charge lockout fees, cancellation fees etc
Bring to Managements attention any upcoming appointments who owe high balances
Print out report & add updates on reasons and any 30 - 60 day outstanding reports status
Customer database quality control of entries and coding for better management of schedules
Receive incoming calls in professional and courteous manner
Schedule estimates & cleans
Perform marketing functions to sell additional work and earn business
Perform administrative functions including data entry, payment processing, and supply inventory
Perform other duties as needed which may include cross-training in related positions
HSP coordination
Assisting Quality Control and HSP Manager with the HSP crew
Preparing route schedules the day before and morning paperwork and keys for the Teams
Advising teams of any changes, making sure they understand notes, cleaning needs, directions
Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning.
Inventory Control and Management
3
rd
or 4
th
in line to answer phones when other line of order is not present or as necessary
Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit
Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars
Assist QC Manager with inventory needs and control
Move cars to advertising locations.
In charge of and securing car and home keys in boxes
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently as well as within a team
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Compensation: 12.00 Plus bonus scheme
When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customerservice and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$32k-41k yearly est. Auto-Apply 60d+ ago
Leasing Reservations Agent
Pyramid LQR Management LP
Customer service assistant job in La Quinta, CA
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!
What you will have an opportunity to do:
We are looking for a highly engaging, customer focused individual to join our team as Leasing Reservations Agent The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Leasing Reservations Agent provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution.
Your Role:
Provide timely customerservice to hotel/resort team
Asist with day to day operations of the main office functions and duties
Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
Create and distribute communication documents
Update postings and communication venues throughout the Resort
Process, in a timely manner, reports, invoices, bills and associated mail.
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
Open, read, and prepare answers to routine letters.
Locate and attach appropriate files to incoming correspondence requiring replies.
Take and distribute meeting minutes to appropriate individuals.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Prepare letters, memos, and other documents
Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
Document and communicate all guest requests/complaints to appropriate personnel.
What are we looking for?
Compensation:
$17.00
-
$17.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$17 hourly Auto-Apply 6d ago
Customer Service Teammate
Go Car Wash
Customer service assistant job in Loma Linda, CA
TEXT "GOMILES" to ************ to APPLY!
GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assistingcustomers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16.9-18.9 hourly 60d+ ago
Customer Service Clerk
Morphius Corp
Customer service assistant job in Moreno Valley, CA
MUST RESIDE IN CALIFORNIA!!
We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.
What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California.
What we desire in a candidate: self-motivation, proven leadership abilities, a customerservice attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills.
What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success.
The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly.
Requirements for consideration:
-Flexible hours
- Fluent in English (Bilingual in any language is a plus but not required)
Benefits
Health insurance reimbursement for all staff (upon qualification)
Life insurance at no cost
Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
UNION BENEFITS - Our staff also belong to a union which includes benefits
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all members
Roadside assistance for all members
Identity Theft Protection for all members
$27k-37k yearly est. Auto-Apply 60d+ ago
Customer Service Teammate
Go Car Wash Management Corp
Customer service assistant job in Moreno Valley, CA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assistingcustomers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16.9-18.9 hourly 10d ago
Customer Service Team Lead
Esri 4.4
Customer service assistant job in Redlands, CA
Use your leadership and customerservice expertise to empower a team that delivers exceptional experiences. As CustomerService Team Lead, you'll guide a high-performing group of CustomerService Representatives, fostering a culture of excellence, accountability, and continuous improvement. You'll collaborate with different departments to streamline operations, resolve challenges, and ensure every customer interaction reflects our commitment to outstanding service.
This role offers the opportunity to lead with purpose, grow professionally, and make a meaningful impact on how we serve our customers.
Responsibilities
Team Leadership & Development: Lead, mentor, and coach CSRs to meet performance goals and uphold service standards. Conduct regular feedback sessions, goal setting, and performance reviews.
Operational Oversight: Manage daily workflows, ensuring timely resolution of customer inquiries, order requests, and profile issues. Monitor team metrics and implement improvement plans as needed.
Escalation Management: Handle complex or escalated customer issues with professionalism and efficiency. Serve as the escalation point for critical matters.
Cross-Functional Collaboration: Partner with internal departments (such as product, sales, support) to streamline processes and enhance the customer experience.
Process Improvement & Reporting: Analyze service metrics, identify trends, and recommend improvements. Prepare detailed reports for senior management.
Requirements
5+ years of professional experience in a similar position, supporting similar responsibilities
Demonstrated leadership capabilities with sound judgment and effective decision-making skills
Highly team-oriented with a strong commitment to achieving shared goals and driving collective success
A strong focus on customer satisfaction and the ability to foster a customer-centric culture within the team
Flexibility to adapt work hours to meet business demands, including team coverage, product meetings, testing assignments, and after-hours support
Bachelor's degree in business or related field
Recommended Qualifications
Experience or training in leadership to guide and motivate the team towards achieving their goals
#LI-LW1
#LI-Onsite
How much does a customer service assistant earn in Cathedral City, CA?
The average customer service assistant in Cathedral City, CA earns between $29,000 and $49,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Cathedral City, CA