Customer Service Expert
Customer service assistant job in College Station, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Customer Enrollment Associate In Office
Customer service assistant job in Magnolia, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Enrollment Specialist - In Office
Customer service assistant job in Rockdale, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Baggage Service Lead Agent
Customer service assistant job in College Station, TX
To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents.
QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have prior baggage service or airline experience.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass a pre-employment drug test.
5. Must pass a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area.
2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored.
4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly.
5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available.
6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags.
7. Must be familiar with all FAA/Airline/Company regulations.
8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs.
9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
10. Attend meetings and in-services as required.
11. Utilize appropriate communications channels and maintain records, reports and files as required.
12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Assign daily assignments to agents and follow up to ensure duties are correct and complete.
16. Complete Supervisor Checklist daily.
17. Ensure Queues are checked and responded to each hour.
18. Ensure that all agents have been properly trained to complete daily assignments and duties.
19. Ensure that proper on hand inventories are completed correctly and completely each shift.
20. Ensure that all agents are dressed properly and professionally.
21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc.
22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly.
23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file.
24. Ensure that agents are 100% compliant on recurrent/ongoing training.
25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate.
26. Perform other duties as requested.
Customer Relations Representative - State Farm Agent Team Member
Customer service assistant job in College Station, TX
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Miles Pusateri - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Service and Training Specialist
Customer service assistant job in Magnolia, TX
Customer Service & Training Specialist (Entry - Level)
Trusted Dental Technologies / VOXEL Dental
Full-Time | Magnolia (Houston, TX)
$50,000- $60,000/annually
The Opportunity
Trusted Dental Technologies brings together the industry expertise of Renew Digital, Global Surgical, and Voxel-three respected names in dental innovation-under one collaborative organization. Together, we're redefining how dental professionals deliver care through advanced technology and trusted partnerships.
As we expand our unified support model, we're seeking an experienced Customer Service & Training Specialist who will play an essential role in delivering a world-class customer experience across multiple business units. This role is perfect for someone who loves problem-solving, thrives in a customer-facing environment, and is energized by working at the intersection of technology and hands-on training.
What You'll DoCustomer Support
Serve as the frontline technical resource for dental offices and professionals via phone, email, chat, and remote desktop tools.
Troubleshoot technical issues related to dental systems, equipment, software, and digital workflows.
Document all customer interactions, issues, and resolutions in the support ticketing system with accuracy and clarity.
Training & Onboarding
Deliver virtual - and occasional in-person - training sessions to dental teams on product use, digital workflows, and best practices.
Create seamless onboarding experiences that build confidence and drive product adoption.
Ensure training documentation, videos, and materials remain up to date.
Technical Expertise
Install, configure, and test dental hardware and software.
Stay current with new technologies, software updates, and digital dentistry trends.
Test and evaluate new products for potential inclusion in the Trusted Dental portfolio and provide meaningful feedback to product teams.
Customer Engagement
Build strong, long-term relationships with dental customers.
Proactively follow up after training, installation, or support cases to ensure successful adoption and satisfaction.
Act as the eyes and ears of the customer-sharing insights or patterns that help strengthen service, operations, and product development.
Required Skills & Qualifications
2+ years of experience in technical support, customer training, or a related customer-facing technical role.
2+ years of experience within the dental industry (dental practice, dental tech company, or dental product training).
Strong customer service and interpersonal skills.
Excellent written and verbal communication abilities.
Strong diagnostic, troubleshooting, and problem-solving skills.
Experience with digital dentistry tools is a plus.
Confident presenting to individuals and groups, both virtually and in person.
Proficient with remote support tools, CRM systems, and standard office software.
Ability to travel occasionally to client sites or industry events.
Preferred Qualifications
Associate or Bachelor's degree in IT, Computer Science, or a related technical field.
Experience with digital dental systems (e.g., scanners, milling machines, 3D printers).
Why Trusted Dental Technologies?
You'll be part of a growing organization integrating three trusted brands into a single powerhouse in digital dentistry. Your work helps dental professionals operate confidently, efficiently, and safely-ultimately improving patient care nationwide.
Customer Service Specialists
Customer service assistant job in College Station, TX
Our client is a rapidly growing technology leader in the beverage, medical, and industrial gas industries. This organization is known for its innovative network-based business model that streamlines supply chain operations and enhances client support. With the expansion of their College Station office, they are adding several Customer Service Specialists to support continued growth and help shape the future of this location. The company offers flexible hybrid work, strong health and wellness benefits, and a culture built around continuous learning, collaboration, and professional development. This office operates with a start-up feel while being backed by the strength and stability of an established, highly reputable company, giving you the best of both worlds. If you value growth, teamwork, and a supportive environment, you'll thrive here. The team embraces a "work family" mindset and is known for celebrating wins together, including enjoying monthly catered lunch for all staff!
Salary/Hourly Rate:
$16/hr - $17/hr
Position Overview:
As Customer Service Specialists, you will be trusted partners to B2B customers by delivering exceptional service and supporting their product and account-related needs. You'll collaborate closely with Retail Managers, Vendors, Key Account Managers, and business owners to simplify their experience with beverage, industrial, and medical gas services. This role is ideal for someone who is relationship-driven, solution-oriented, and excited about helping build a high-quality customer experience function in a growing College Station office. Candidates with hospitality experience often excel in this role, as the skills used in guest service-communication, empathy, problem-solving, and multitasking-translate seamlessly into this customer support environment. This role offers a hybrid schedule, but the first 90 days are in-office for training, with the potential to transition to hybrid sooner.
Responsibilities of the Customer Service Specialists:
* Deliver an exceptional customer experience via phone, email, and chat.
* Contribute to a high-energy team dedicated to elevating customer support standards.
* Provide technical assistance for website, dashboard, and account inquiries.
* Conduct outbound calls to new customers as needed.
* Multi-task effectively in a fast-paced office environment.
* Communicate clearly and professionally with customers.
* Identify issues, troubleshoot problems, and escalate appropriately.
Required Experience/Skills for the Customer Service Specialists:
* Hospitality or retail customer-facing experience is highly transferable and welcomed.
* Outgoing, empathetic, and passionate about customer satisfaction.
* Customer-centric mindset with a strong sense of urgency.
Preferred Experience/Skills for the Customer Service Specialists:
* 5+ years of customer service or call center experience preferred.
* Strong data entry skills are a plus.
Education Requirements:
* Associate's degree is preferred.
Benefits:
* Competitive health and wellness plans.
* 401(K).
* Hybrid schedule with flexibility.
* Ongoing training and clear opportunities for growth within the company.
* 5% Annualized Bonus.
Care Coordinator Brazos County
Customer service assistant job in Bryan, TX
Job DescriptionSalary: Salary + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CSEY Care Coordinator - Brazos County
Job Status:Full-time, exempt, grant-funded
Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802
Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY Care Coordinator are to implement Unbound Nows care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to
participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible.
Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Nows care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote care coordination line with co Care Coordinator
Complete CSE-ITs as needed
Secure and retain the release of information and consent for care coordination services.
Encourage engagement of CSEY advocacy services.
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings.
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent.
Support the regional care coordination team in promoting and hosting awareness events and education/training events.
Facilitate case analyses by the regional care coordination team
Facilitate data evaluation sessions by the regional care coordination team
Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop
Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team.
Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives.
Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol.
Be prepared to share about Unbound Nows care coordination services as needed.
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office.
Facilitate partner commitment, consistency, and accountability.
Seek and review feedback from regional partners
Share 50/50 responsibility for 24/7 crisis line with co-care coordinator
Following CCT protocols, obtain consent and contact the CSEY Advocate Agency
Alert the medical provider receiving the victim from LE or DFPS
Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT
Start a case management file for the survivor
Share 50/50 responsibility for RRM-C and RRM-NC duties
After a case management file has been opened
Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed.
Coordinate RRM with CCT
Notify, schedule, facilitate, and document RRM to capture all decisions and action plans.
Perform all follow-up activities for any RRM conducted by the coordinator
Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming
If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency
Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT.
Send out the action plan to all CCT members.
Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load)
Facilitate information sharing with MDT to provide updates for upcoming SSMs
responsible for facilitation, coordination, documentation, and management of assigned cases
Manage community relations and nurture, and develop advisory council partner relations
Host education/training events
Promote education/training events
Co-Host advisory council meetings
Conduct data evaluation sessions with the advisory council
Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately
Complete all Unbound Now required training on time
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalismand compassion.
Compliance with CSTT expectations for care coordination was upheld in the service regions.
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Nows care coordinationservices, with strong public presentations and written materials available as needed
Working Relationships:
Supervisor: Care Coordination Program Director
Works with: Regional partner agencies and Unbound Now HQ staff
Experience and Education:
Bachelors degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and training
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church.
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check.
Pass employment eligibility verification.
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem-solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
Physical and Driving Requirements
Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel.
Demands the ability to respond on scene during all hours of the night.
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
Customer Relations Representative - State Farm Agent Team Member
Customer service assistant job in Magnolia, TX
Job DescriptionBenefits:
Licennse Reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Michael Liberto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Relations Representative - State Farm Agent Team Member
Customer service assistant job in Magnolia, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Free food & snacks
Customer Relations Representative The Voice & Heart of DTSF
Do you have the gift of gab, a knack for problem-solving, and a passion for people? Our Customer Relations Representatives are more than just the friendly voices on the other end of the linetheyre the heartbeat of our agency, the calm in the storm, and the ones who make our customers feel like family.
What Youll Do:
Be the first friendly face (or voice) our customers connect withwhether thats answering questions, solving problems, or just making someones day better.
Juggle phone calls, emails, and in-person chats with easelike a customer-care ninja.
Keep track of customer needs and follow up so they know were always in their corner.
Translate insurance talk into real-people talk so customers feel empowered, not overwhelmed.
Team up with our agents to make sure no detail slips through the cracks.
Why Youll Love It:
Youll be a relationship-builder, problem-solver, and difference-maker all in one.
Every day is differentyoull never be bored.
Youll join a fun, supportive team that celebrates wins (big and small).
Youll get to be part of something bigger: helping protect what matters most to our customers.
What Were Looking For:
A people-person with excellent communication skills.
A multitasker who thrives under pressure and keeps their cool.
Someone who can listen, empathize, and take action.
A positive, lets get this done attitude.
Basically, if you love connecting with people, making them smile, and finding solutionsits not just a job, its a calling.
BENEFITS:
Salary pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Help people in a complicated industry
Great work life Balance- home every night
Paid time off (vacation and personal/sick days)
Health benefits (portion paid by me)
Sponsored Team building events.
Valuable career-building experience
Service Advisor
Customer service assistant job in College Station, TX
Job DescriptionDescription:
Working as a Service Advisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer.
Service Advisors should greet every customer with a smile, because let's face it, no one likes to take their car in.
Advisors are there to explain what repairs are needed and what repairs and maintenance are recommended and he/she clearly communicates these in a timely manner. Technicians talk shop, but Advisors talk in language the customer can understand (in English or Spanish).
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Serves as the primary point of contact for service and repair matters
Attends all staff meetings, trainings, and educational classes as required
Helps educate/train new staff members
Performs other duties as assigned
Requirements:
Qualifications
High school diploma or GED preferred
Post-secondary automotive training or equivalent work experience
One year of dealer-level or large facility experience preferred
Broad scope of automotive mechanical/electrical knowledge
Excellent customer service focus
Neat, clean, and professional appearance
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Can drive both automatic and standard-transmission vehicles
Basic computer and internet skills
Keating Auto Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Keating Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Nissan of New Braunfels Nissan of New Braunfels
Benefits
Group benefits package (Medical, Dental, Life Insurance)
401(K) with Company Match
Paid Vacation
Direct Deposit
Employee Assistance Program
Excellent Advancement Opportunities
Free Parking
Customer Relations Representative - State Farm Agent Team Member
Customer service assistant job in Willis, TX
Job DescriptionBenefits:
Paid time off
Training & development
State Farm Insurance Agent located in Willis, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jimmy Thompson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Flexible work from home options available.
Customer Experience Specialist
Customer service assistant job in Bryan, TX
Arrive Internet is the fastest growing internet service provider in the area. A Customer Experience Specialist is responsible for overseeing and improving all aspects of the customer journey, ensuring satisfaction and loyalty throughout the customer lifecycle. You will work directly with developers, builders, customers and our support and field service departments to ensure smooth installation experience and to ensure our customer base receives concierge-level service for their internet needs.
Personnel Characteristics
Self-motivated
Self-directed
Excellent Communication Skills
Excellent Organizational Skills
High attention to detail
General Expectations
Build and maintain positive relationships with Developers, Builders and Customers
Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience
Collaborating with cross-functional teams to enhance customer satisfaction
Monitor construction build-out status to ensure installations are scheduled and completed ahead of deadlines
Daily Expectations
Be mindful of the schedule, including communicating as necessary with customers and management as the day's workload is progressing
Monitor construction/closing dates and work with team to schedule installations appropriately to meet deadlines
Review support tickets to ensure customer requests/concerns are being handled appropriately and in a timely manner
Work with builders to provide feedback and coordinate solutions for issues our field technicians experience with regards to items that are included in the builder guidelines/responsibilities
Work with builders/developer to address any issues they experience with our technicians/installation process
Maintain a clean, professional appearance
Preferred Experience/Certifications
Customer Support: 3+ years
Job Type: Full-time
Pay: $18 to $21/hour, depending on experience
Benefits:
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
Engagement Specialist
Customer service assistant job in College Station, TX
Job Posting Supplemental Income - Paid Weekly Part Time - Flexible Schedule Fun Work Environment Career Growth Available Equipment Reimbursement Per Event Paid Training and Development This position is responsible for serving food or alcohol samples for retailers inside of the physical store. You must be able to work independently to build relationships with store personnel and customers. Previous experience in food handling, bartending, serving, cashiering, or product demonstration is helpful but not required.
Responsibilities
Engaging customers by sharing key features about the products
Following food safety guidelines in food preparation and serving process
Collaborating with the broader team to reach sales goals for events
Some locations may require bringing equipment to conduct the event
May need to obtain a Local Food Handlers and/or Alcohol Permit
Qualifications
Must be at least 21 years of age or older
Weekend availability preferred, with flexibility for holidays and weekdays
Schedule ranges from 5-15 hours weekly
Reliable transportation that allows transporting tables and other needed equipment
Ability to download our app onto a smart device that is used in-store for work purposes
Ability to safely operate appliances
Must be able to stand for entire event (3 to 5 hours)
We encourage applicants with diverse backgrounds, including retirees, older adults, and military veterans, who may not have traditional education or experience. We provide both initial and ongoing training for individuals who join our events team.
Work Environment
Moderate to high noise levels associated with a retail grocery environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals.
A complete job description will be provided during the interview process.
We are an equal employment opportunity employer.
Salary Starting at
$15.00 / hr
Service Advisor
Customer service assistant job in Giddings, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customer service areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
Auto-ApplyEntry Level Customer Service/Sales
Customer service assistant job in College Station, TX
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
Auto-ApplyClient Service Specialist - Commercial Lines
Customer service assistant job in Bryan, TX
WHO WE ARE
Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.
WHAT WE'RE LOOKING FOR
We are seeking individuals with a strong drive for success, a passion for continuous learning and growth, and the ability to consistently deliver exceptional results to fill the role of Client Service Specialist. As a member of our team, you will play a crucial role in assisting in day-to-day client delivery. This position offers an exciting opportunity to provide first class hospitality to internal and external clients, business partners and vendors, while collaborating with a highly skilled, diverse team. You will have the opportunity to help drive innovation in a fast-paced, supportive environment.
A GLIMPSE INTO YOUR DAY
Serve as front-line administrative processor.
Develop professional business relationships with all clients and demonstrates a clear understanding of the client's core business.
Assist in managing client expectations, service commitments, and anticipates needs of the client.
Quickly identify and resolve basic client service issues.
Support account management staff by handling basic client issues when account manager is unavailable.
Act as the ambassador of Relation culture to clients, visitors, and team members by communicating in a professional and courteous manner.
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
High School diploma or equivalent.
Proficient in using Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies and software.
Strong customer service skills with the ability to deliver exceptional service and build lasting relationships.
Excellent communication and interpersonal skills, with the ability to effectively interact with internal and external clients, business partners, and insurance carriers.
Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize work effectively.
2+ years in account service with preference given to individuals with commercial and/or personal insurance product experience.
Property & Casualty license from state of domicile preferred; however, you must have the ability to obtain your insurance license within 90 days of hire.
WHY CHOOSE RELATION?
Competitive pay.
A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
Career advancement and development opportunities.
Paid training and continuing education to obtain/maintain your insurance license.
.
Note: The above is not all encompassing of the full position description.
Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
.
$15.38 - $32.21
Auto-ApplyAutomotive Service Receptionist
Customer service assistant job in College Station, TX
About Us
Allen Honda is a family owned and operated dealership since 1954. With our new facility, we are excited to expand our Service Department Team in College Station, Texas. If you would like to be a part of our growing team, we welcome you to apply!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Paid Vacation
Paid Holidays
Promote from within
Opportunities for advancement
THIS IS A FULL TIME POSITION - HOURS ARE: Monday, Wednesday, Thursday: 10:00AM - 7:00PM; Friday: 7:00AM - 4:00PM; MOST SATURDAY'S FROM 8:00 AM - 3:00 PM
CANDIDATES ONLY APPLY IF YOU CAN MEET THESE REQUIRED HOURS EVERY SATURDAY & WEEKDAYS
Responsibilities
Answer dealership group phones, greet and receive "prospects and customers"
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the sales person
Work cooperatively with the sales and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type memos, correspondence, reports, and other documents
Assist in scheduling and confirming sales appointments
Other duties as assigned
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyRetail Sales Associate / Customer Service
Customer service assistant job in College Station, TX
Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!
Responsibilities
Retail Sales Associate / Customer Service Representative Responsibilities
Promoting and selling Amazing Lash Studio Membership and retail products to guests
Assists Studio Manager with retaining current members
Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
Answers phone calls, book appointments, and enthusiastically greeting guests
Assist in administrative tasks including filing and data entry of guests records and surveys
Prepare guest records for treatments
Participate in special events to promote the studio
Maintains cleaning, organizing, and maintenance of lobby and studio public areas
Maintains quality service by enforcing organization standards
Qualifications
Retail Sales Associate / Customer Service Representative Qualifications:
Customer service oriented
Results oriented, metrics driven
Sales experience preferred
Basic computer skills
Ability to multitask
Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
Strong verbal and written communications skills
Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
Must be an excellent organizer and problem solver with strong project management skills
Must be able to work flexible days and hours; including nights, weekends, and holidays
Millennium Salon Software experience a plus
Apply today to see if the Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!
Benefits Retail Sales Associate / Customer Service Representative Benefits:
- Competitive compensation plan with potential to make between $10 and $15 per hour depending on performance
- Vacation
- Free eyelash services including volume upgrades
- Membership sales bonus
- Flexible Hours
- Discounts on all retail products
- A fun culture where bagel Friday is real
- Clear career path to grow as a professional
- Ongoing training Legal Disclaimer ©2021 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio location is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. ALF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners' studios are their employees, not those of ALF. Confidential. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.
Auto-ApplyCustomer Service Representative
Customer service assistant job in College Station, TX
Job Description
The Joe Horak Agency, a local Farmers Insurance agency, is looking for a motivated and detail-oriented Customer Service Representative (CSR) to join our team. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing outstanding customer service.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Responsibilities
Answer incoming calls and assist clients with billing, policy changes, ID cards, and general questions.
Process payments, endorsements, and policy updates accurately.
Provide support to licensed agents with quotes and renewals.
Maintain organized client records and follow up on outstanding issues.
Deliver an exceptional customer experience at every interaction.
Requirements
Previous customer service or office experience preferred (insurance background a plus).
Excellent communication and computer skills.
Strong attention to detail and problem-solving ability.
Must be dependable and able to multitask.
Insurance license (P&C) preferred but not required well help the right candidate obtain one.