Customer Service Assistant Jobs in Doral, FL

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Hallandale, FL-33008

Inbound Sales Agent Terms: Full-time Pay: $17/hr. Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Responsibilities Connects with potential customers and aims to turn every call into a sales opportunity. Handles various incoming sales focused phone calls. Promotes and sells client products and services by emphasizing product features based on customers' needs. Utilizes computer systems to verify and document customer requests. Qualifications High school diploma or GED 1-2 years previous sales experience Phone-related sales experience. Strong computer navigational skills Solid business and sales knowledge. Ability to stay composed and objective. Conversational, patient, and confident, with a positive attitude. Ability to build rapport quickly and be persuasive without making the customer feel pressured. Professional and courteous Work Environment Regular work performed in a climate-controlled, call-center environment. Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Hiring for the following location(s): 2031 NW 79th Avenue, Doral, Florida 33122 Here is what you will be doing as part of the team: Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Lead Customer Service Representative is responsible for providing support to the Sales team and Sales Center. The ultimate goal of this role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution About Us Job Requirements Required Qualifications • Prior customer service supervisory or lead experience required. • High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience. • Customer service experience, preferably in a call center environment. • Must have strong customer service soft skills. • Strong problem-solving skills. • Must be well organized, detail oriented and have good computer/data entry; should be proficient in MS Office applications (Word, Excel, Outlook). Sales Force experience a plus. • Must possess the ability to problem solve and multi-task. Preferred Qualifications • Customer service experience, preferably in a call center environment. • Sales experience strongly desired. • Bilingual Spanish preferred.

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. Job Description Looking to kick-start your career in customer service? We are currently seeking a Customer Service Assistant to join our team! As a Customer Service Assistant, you will be at the forefront of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism. Job Type: Full-time Pay: $19.50 - $30.00 per hour Duties: Handle questions and product inquiries from customers Logging Company and Customer data for reference Promoting products and services through strategic presentations Recommend appropriate products/services/plans based on the customer's needs Train new hires/interns Qualifications At least 18 years of age High School Diploma Clear communication skills Strong organizational skills Professional demeanor Additional Information Benefits: Flexible training schedules Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Schedule: 8 hour shift Monday to Friday

We are currently seeking a Customer Service Specialist to assist in the daily operation of our full-service digital print center located onsite at one of our flagship clients in Deerfield Beach, FL. print products. Responsibilities include: Answer phones and assist customers with orders, including data entry of orders and information Knowledge of paper media types, binding, and other options to provide accurate pricing Inventory management Prepare packages for shipment with UPS, USPS, and Fed-Ex Distribute mail through facility/campus Make occasional deliveries to customers as needed. Customers are all located within the same business park as the print center. Required Skills A thorough knowledge of materials and equipment utilized in the printing processes. Keen attention to detail. Ability to understand and communicate job-related information clearly and concisely. Reliable transportation Ability to lift up to 40 lbs Excellent customer service skills. Required Experience: High School Diploma/GED Thorough knowledge of materials and equipment utilized in copying and printing processes.

At BrandWhizz we focus on making sure our clients get the best results as the given experience they acquire, by balancing their reputation and brand awareness which are both important for our company. Job Description We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers. Salary range: $39000 - $49000 per year. Responsibilities: Receive and resolve, within established guidelines, customer issues, questions and concerns. Monitor, resolve, document, and prepare reports on all customer complaints, driver route sheets, and call-in sheets and all customer problems relating to operations and coordinate with sales. Research and complete customer refunds and submit completed paper works for approval before being submitted to Accounts Receivable for payment. Download, distribute, and answer all customer questions received via email. Maintain a positive attitude, and promote the company image by focusing on employee partnership, cooperation, and positive telephone and email manners. Support marketing and sales efforts with industry events, exhibits, or other sales-based events when necessary. Perform other duties and responsibilities as required or requested by management. Make sure the customer service area is neat always and orderly and ensure proper greeting of all visitors. Qualifications Experience creating and maintaining productive client relationships is a plus. Able to implement solutions to general and specific customer concerns. High School Diploma or GED. Proficient in Microsoft Outlook, Microsoft Word, and Excel. Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure. Possess good organizational skills and record-keeping skills. Possess the ability to speak and communicate effectively with customers and employees, both verbally and in writing. Good problem-solving ability. Have a can-do attitude, be able to articulate and overcome failure, and have a resilient mindset; Previous experience in customer services or contact centers preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

At SavvyPro, we're here to transform the customer experience and engagement with your brand. We understand that you need to focus on the innovation of your products, therefore, we have training processes in place for any of your customer service needs. We'll handle everything, from quickly sorting customer issues to scheduling appointments or consultations for your company services. We provide outsourced excellence to the businesses we assist, helping brands effectively handle customer issues that surface day-to-day. Job Description We are looking for a Customer Service Assistant to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for handling inquiries, resolving customer complaints, and ensuring customer satisfaction. Responsibilities: Responding to customer inquiries via phone, email, or chat in a timely and professional manner Resolving customer complaints, concerns, and issues effectively and efficiently Maintaining a positive, empathetic, and professional attitude towards customers at all times Ensuring customer satisfaction and providing an excellent customer experience Collaborating with other departments to resolve customer issues and concerns Documenting customer interactions and feedback in a clear and concise manner Performing administrative tasks related to customer service, such as data entry and record-keeping Keeping up-to-date with product and service information to provide accurate information to customers Participating in training sessions and team meetings to improve customer service skills and knowledge Qualifications Excellent communication and interpersonal skills Ability to handle multiple tasks and prioritize workload Strong problem-solving skills and ability to resolve customer issues effectively Ability to work in a fast-paced and dynamic environment Proficient in using computer software and applications Availability to work flexible hours, including weekends and holidays Additional Information 401(k) Disability Insurance Employee Assistance Program

Nestled at the base of Montana's Bitterroot Mountains, awarding winning Montana Idaho Log & Timber has been building handcrafted custom log and timber structures for over 22 years. Each log or timber package is first preassembled at our construction facility by our experienced craftsmen. Then, each log or timber is coded according to a set of plans, disassembled and shipped to your site. We use only sustainably harvested logs usually from fire or beetle killed areas of the Northwest forests. Job Description We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Qualifications Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Additional Information All your information will be kept confidential according to EEO guidelines.

Required Qualifications • Prior customer service supervisory or lead experience required. • High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience. • Customer service experience, preferably in a call center environment. • Must have strong customer service soft skills. • Strong problem-solving skills. • Must be well organized, detail oriented and have good computer/data entry; should be proficient in MS Office applications (Word, Excel, Outlook). Sales Force experience a plus. • Must possess the ability to problem solve and multi-task. Preferred Qualifications • Customer service experience, preferably in a call center environment. • Sales experience strongly desired. • Bilingual Spanish preferred. And here is what you will need to be successful: Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Lead Customer Service Representative is responsible for providing support to the Sales team and Sales Center. The ultimate goal of this role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution Hiring for these locations: 2031 NW 79th Avenue, Doral, Florida 33122

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Lead Customer Service Representative is responsible for providing support to the Sales team and Sales Center. The ultimate goal of this role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution

Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.

Hiring all positions, P/T, F/T, Assistant Managers, Managers Responsibilities Welcome guests as they arrive at the store and provide them with information about our products and/or services Serve homemade ice cream and all other luxurious items we offer Take Payment in exchange of item sold Bag, box, and wrap purchased items Identify prices of goods using memory or scanner Complete transactions on the cash register and provide customers with the total bill, receipts and change Process credit card payments Perform duties of customer service representative Assist in stocking shelves, rotating merchandise, and marking prices Productionmake waffle cones, cookies, brownies, apples, cotton candy Clean work area to maintain a tidy work environment Respond to all complaints in a friendly and professional manner

As a Golf Services Supervisor you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. You will ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Supervise, train, and assist all golf outside services and practice facility associates. Assist associates with compliance requirements (breaks, time clock punches, uniform standards, resort policies, etc.) Supervise and assist with guest service problems providing resolution. Supervise and assist with daily golf bag check-ins and check-outs. Supervise and assist with all daily golf bag movement tasks. Responsible for all opening and closing golf outside services shift tasks (locks, golf bags, rentals, carts, range, utility vehicles). Assist with cleanliness and presentation of work areas. Provide daily walk thru audits and evaluations for department to be given to Resort Head Golf Professional. Assist with ranger, starter, and practice facility tasks. Complete all other assignments as requested by department supervisors or manager. Responsible for complying with all spirit to serve basics and for providing leadership to all associates while implementing these basics. Responsible for complying with all department objectives and for providing leadership to all associates while implementing these objectives. Maintain cleanliness of the surrounding area to include the Blue Monster shop lawn, main road, flower beds, and perimeter area of golf service area. Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution. Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION PGA Apprentice Level 1, 2, or 3. Level 2 or higher preferred. Must have at least 4 years' experience in the golf business. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Dania, FL-33004

Customer Service Representative Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.KEY JOB RESPONSIBILITIES KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary

Hiring for the following location(s): 2031 NW 79th Avenue, Doral, Florida 33122 Here is what you will be doing as part of the team: Objective Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Customer Service Representative is responsible for providing support to the Sales team and Sales Center. The ultimate goal of this role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution. About Us Job Requirements Duties and Responsibilities Answers calls, incoming texts for the Region in a timely manner, while providing customer service. Follow the “know your customer” protocol at all times Input customer orders: assist customers in making product selections by asking questions and actively listening to identify customer needs. Suggest alternatives and additional products based on customer needs and promotions available. Input order at locations that is most convenient for the customer. Use tools and knowledge to service customer needs on the first call. (Discern when customer issue needs to be escalated) Research and source products for customers using a variety of tools, including calling sales centers to ensure product availability. Provide pre-order and post order support; order management from the point of entry to invoicing. Follow up promptly on all customer requests for information, quotes, alternative parts and pickup/delivery dates. Document accurately the reason for customer calls as well as resolution. Provide customers with self-help tools for future needs. ie: Gemaire.com Proactively communicate with customers about any expected delays or issues with their order. Assist customers with online warranty process. Understand and promote ongoing sales initiatives. Maintains knowledge of new and existing products and inventory by participating in training, reviewing catalogs, web-sites and internal resources Work closely with vendors, credit and sales departments to provide high customer service. In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience Must have strong customer service soft skills Must be well organized, detail oriented and have good computer/data entry; should be proficient in MS Office applications (Word, Excel, Outlook). Must possess the ability to problem solve and multi-task Preferred Qualifications HVAC experience highly desired Bilingual preferred Education Requirements Min/Preferred Education Level Description Minimum High School or GED High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience. Work Schedule Work Schedule Monday-Friday 7:30am-4:30pm Physical Demands Demand Frequency Sedentary - Lifting 0-10 pounds Occasional Light Lifting - 10-20 pounds Occasional Moderate Lifting - 20 to 50 pounds Never Heavy Lifting - 50 to 100 pounds Never Pulling/Pushing, Carrying Occasional Reaching or working above shoulder Occasional Walking Frequent Standing Frequent Sitting Constant Stooping Never Kneeling Never Repeated Bending Never Climbing Never Desk Work/Computer use/Telephone use Constant Operating a motor vehicle Never Operating a commercial vehicle Never Operating warehouse equipment, forklift, baseloid lift etc Never Other - Talk, Drive, visit customers etc. Frequent

Required Qualifications • Prior customer service supervisory or lead experience required. • High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience. • Customer service experience, preferably in a call center environment. • Must have strong customer service soft skills. • Strong problem-solving skills. • Must be well organized, detail oriented and have good computer/data entry; should be proficient in MS Office applications (Word, Excel, Outlook). Sales Force experience a plus. • Must possess the ability to problem solve and multi-task. Preferred Qualifications • Customer service experience, preferably in a call center environment. • Sales experience strongly desired. • Bilingual Spanish preferred. And here is what you will need to be successful: Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Lead Customer Service Representative is responsible for providing support to the Sales team and Sales Center. The ultimate goal of this role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution Hiring for these locations: 2031 NW 79th Avenue, Doral, Florida 33122 Status Full-Time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Homestead, FL-33031