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Court Services Representative
Allen County-In 4.5
Customer service assistant job in Fort Wayne, IN
Allen County Job Descriptions
COURT SERVICES REPRESENTATIVE
Department: Superior Court - Family Relations Division FLSA Status: Nonexempt Classification/Level: B4 Date Last Reviewed: 5/2023
Under the direction of the Administrator of CHINS, the Court Services Representative is responsible for facilitating, scheduling, and executing essential functions of the Family Relations Division, in particular the intake and resolution of domestic relations, adoption and Children in Need of Services (CHINS) abuse/neglect cases. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position.
ESSENTIAL FUNCTIONS:
Responsible for receiving pleadings and issuing court orders as authorized by the Judge on domestic relations and adoption cases.
Reviews adoption cases for accuracy and completeness of paperwork to ensure that files are ready for final hearing.
Enters orders related to cases filed in the Family Relations Division, including findings, notices, letters and related correspondence into statewide software applications.
Responsible for conducting abuse and neglect case facilitations in compliance with local trial rules and in coordination with initial and dispositional hearing schedules.
Coordinates Alternative Dispute Resolution servicesin Domestic Relations cases, including the development and maintenance of the court's civil arbitration program.
Coordinates self-represented litigant servicesin Domestic Relations cases, including operational coordination of the court's self-represented litigant clinic.
Assistsin scheduling dependency/domestic relations and adoption cases for three judicial officers.
Prepares memos, letters, statistical reports and other department correspondence.
Responsible for assisting the public, answering telephones and returning calls, performing scheduling tasks, and accessing court case files.
Coordinates the court's Mental Health Track, Family Court Project and other court improvement programs.
Participates in special events that contribute toward public awareness of and utilization of Court services, including Adoption Day, pro se days, mediation days, CLE training and Conference on Youth.
Performs all other duties as assigned, including overtime as required.
REQUIREMENTS:
High School Diploma or GED with specialized training beyond High School in Paralegal or Criminal Justice Fields and more than one year of court related experience
Ability to pass applicable Indiana Supreme Court and case management certifications in order to use INCite, Odyssey, and Quest Case Management Systems
Familiarity with intake of pleadings and issuance of notices, pleading and certain court orders in order to assist litigants and attorneys with the filing and processing of accurate pleadings
Familiarity with Indiana Code Title 31/CHINS, adoption, paternity, dissolution and child support, as well as court policies and procedures governing domestic relations filings
REQUIREMENTS: (continued)
Understanding of federal, state, and local trial rules and statutes governing CHINS and domestic relations case processing and scheduling
Strong computer skills with the ability to use Microsoft Office and other job related software
Ability to use computer, court recording equipment, copier, scanner, fax and other job related equipment
Familiarity with electronic document production and filing techniques
Ability to type at least 40 WPM
DIFFICULTY OF WORK:
The Court Services Representative performs work that is moderately complex when receiving pleadings and issuing court orders as authorized by the judge. Understanding of court policies, procedures and federal and state statutes related to CHINS, domestic relations and adoption cases in order to review cases for accuracy and completeness of paperwork.
RESPONSIBILITY:
The Court Services Representative performs work that requires some analysis and judgment when conducting abuse and neglect case facilitations and reviewing domestic relations cases. Errors in work are not immediately apparent, but are revealed through adverse effects on subsequent operations.
PERSONAL WORK RELATIONSHIPS:
The Court Services Representative maintains frequent contact with other County employees, personnel from related government and social agencies, and members of the general public when facilitating, scheduling and executing essential functions of the Family Relations Division.
WORKING CONDITIONS:
The Court Services Representative works in and out of an office setting with frequent sitting and the ability to move about freely. Frequent lifting of up to forty pounds and some bending, pushing/pulling loads, reaching overhead and kneeling is required. Frequent mental/visual effort and detailed inspection exist and very frequent typing, attention to detail, monitoring of equipment and proofreading is to be expected.
SUPERVISION:
None
LICENSING:
None
IMMEDIATE SUPERVISOR:
Administrator of CHINS
HOURS:
8:00 am - 4:30 pm; 37.5 hours/week; overtime as required
EEO CATEGORY:
0106
WORKERS'S COMP CODE:
8820
$25k-32k yearly est. 6d ago
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Central Mutual Insurance Company 3.6
Customer service assistant job in Van Wert, OH
Click "Apply Now" and complete the application process to be considered for future openings within our CustomerService Department with Central Insurance in Van Wert, Ohio. Total Rewards Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
Work Authorization
Central will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability. The applicant should respond to questions on this application in a way that will not divulge such information.
$34k-41k yearly est. 6d ago
Route Service Representative
Wildman 4.2
Customer service assistant job in Fort Wayne, IN
Exciting Opportunity: Route Service Representative Are you ready to elevate your sales career? We're looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you're a self-starter who thrives in a fast-paced environment, we want to hear from you!
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation:
Training Wage: Base of $48,000 Once a route is assigned: Base of $48,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
This position is a four-day Monday through Thursday average work week.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assistin issues concerning route customersCustomer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customerservice, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
$55k-70k yearly 4d ago
Personal Lines Customer Service Agent
The Dehayes Group
Customer service assistant job in Fort Wayne, IN
About Us
The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives.
Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance or financial services.
Personal Lines CustomerService Agent (CSA)
Position Summary:
The primary function of this role is to provide day-to-day maintenance and servicing of Personal Lines accounts. This includes marketing and placing renewal business, partnering with Producers to quote and secure new Personal Lines accounts, and ensuring consistently high levels of client service and satisfaction.
Duties:
Review all applications, renewal requests, and endorsements to ensure compliance with underwriting authority and guidelines.
Prepare and/or authorize auto ID cards as needed.
Prepare and/or authorize binders and Evidence of Property Insurance when required.
Initiate, review, prepare, and process renewals, endorsements, cancellations, and related transactions.
Handle mortgagee and lienholder requests and inquiries via phone and written correspondence.
Assist the Producer and Office Manager with collections and process additional or return premiums.
Process additional or return premiums for agency-billed transactions.
Take claim reports, maintain claim files, mail claim cards to insureds, complete SR21 forms when required, and order police reports as needed.
Review company-issued policies and endorsements for accuracy.
Enter all non-downloaded policy data into the agency management system in accordance with agency procedures.
Participate in training seminars and classes to enhance professional skills and knowledge.
Scan and upload all relevant documents into the agency system.
Maintain the Expiration List and ensure all policies are renewed or rewritten prior to expiration.
Run carrier downloads and process them appropriately.
Enter endorsement requests and new business applications directly into carrier systems.
Obtain underwriting information for carriers as requested.
Run reports and prepare quotations as needed.
Monitor cancellation and late-payment notices; mail annual late-pay/EFT letters to insureds, including retrieving billing notifications from the Allied system.
Set up and maintain customer information in the agency system, including profiling customers and ensuring accurate contact information.
Perform other duties as assigned.
Qualifications:
Active Indiana Property & Casualty License.
Minimum of 1 year of insurance agency experience.
Extensive knowledge of all personal insurance lines, especially those products offered through the agency.
Comprehensive understanding of agency operations, including claims handling, procedures, personal lines rating, agency management systems, and relevant insurance laws and codes.
Proficiency in electronic workflow environments; experience with Applied Epic preferred but not required. Proficiency with Outlook, Word, Excel, document management tools, carrier proprietary systems, and phone systems.
Familiarity with risk assessment and risk management techniques.
Excellent time management, organizational and verbal and written communication skills.
High degree of self-motivation and self-direction.
Hours: Monday - Friday, 8:00am to 4:30pm
Office Location: 11118 Coldwater Road, Fort Wayne, IN 46845
Benefits:
Competitive Compensation
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$23k-30k yearly est. 2d ago
Customer Service Representative | Freight Brokerage
Circle Logistics, Inc.
Customer service assistant job in Fort Wayne, IN
Ready to Drive Your Career Forward? At Circle Logistics, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we've evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We're Looking For:
We're looking for motivated, goal-oriented, self-starters who are:
Professionals who want to launch their career in a new industry
Detail-oriented and organized
Strong communicators - both written and verbal
Comfortable in a fast-paced, team-oriented environment
Ready to make an impact and grow a career
If you're someone with grit, determination, and a desire to win, you'll fit right in at Circle.
Overview:
As a CustomerService Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
No logistics experience? No problem! You'll receive hands-on training from day one and all the tools you need to grow.
Skills/Abilities:
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
Full-time: 40 hours per week
Room for advancement in a fast-growing company that promotes from within
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we'll keep the world moving!
$27k-36k yearly est. 1d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Customer service assistant job in New Haven, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 6d ago
Customer Service Specialist
Bard Manufacturing 3.7
Customer service assistant job in Bryan, OH
Job Description
Bard Manufacturing Company, Inc., a leader in the HVAC industry, has an opening for a CustomerService Specialist at our Corporate office in Bryan, OH. The hours for this position are 9:00am-6:00pm.
For over 110 years, Bard Manufacturing Company has been a family owned and operated company, leading the HVAC industry in the modular, classroom, equipment shelter, and other light commercial markets. With production facilities in Ohio, Georgia, and Mexico, we service our customers both nationwide and internationally by designing and manufacturing cutting-edge engineered products.
Role Overview:
The CustomerService Specialist is responsible for supporting personnel in the CustomerService Department and providing coverage for CustomerService Representatives during absences and peak business periods. The role involves performing a variety of administrative tasks with professionalism and efficiency.
Key Responsibilities:
Act as a backup CustomerService Representative as needed, including entering and releasing orders to ensure continuity of service.
Manage the full return goods process, including initiating return requests, resolving issues, finalizing returns, and generating credit memos.
Provide timely pricing and product availability information to support customer inquiries and internal stakeholders.
Process and issue daily shipment invoices accurately and on time.
Organize, attach, and scan shipping documents to ensure proper recordkeeping and accessibility.
Provide front desk support and perform receptionist duties as required.
Liaise with customers and internal teams to support post-sales service activities and address inquiries.
Investigate and resolve freight billing discrepancies to maintain accurate invoicing and customer satisfaction.
Prepare and process credit memos related to customerservice activities.
Handle all billing for training sessions and commissioning services.
Maintain and update the Daily Shipping Report to track outgoing shipments and support logistics operations.
Assign LTL freight charges to daily shipments in coordination with the shipping department.
Record and address shipping discrepancies to ensure proper documentation and resolution.
Perform additional duties and projects as assigned to support department goals and business operations.
High School diploma required; Associate's degree in Business, Logistics, or related field preferred; or 2-5 years customerservice experience; or an equivalent combination of education and experience.
Familiar with administrative and clerical processes, including file and record management, form creation, and standard office procedures and terminology.
Proficient in Microsoft Word, Excel, Outlook, and experience with ERP systems such as Epicor preferred.
Superior written and verbal communication skills, with a strong customerservice orientation.
Ability to read, comprehend, and interpret written information and instructions.
Strong attention to detail and commitment to accuracy in task completion.
Demonstrated ability to maintain a positive and cooperative attitude in team settings.
Comfortable working in a fast-paced, dynamic environment.
Benefits:
Join our team and enjoy a comprehensive benefits package designed to support your well-being and future:
Competitive salary
Complete healthcare coverage (medical, dental, and vision)
Life insurance
401(k) retirement plan
Generous paid time off and holidays
Gym membership reimbursement
Tuition reimbursement
Free access to Marathon Health Clinic for employees and covered family members
Bard Manufacturing Company is an Equal Opportunity Employer
$26k-32k yearly est. 13d ago
CSR Supervisor
DSV 4.5
Customer service assistant job in Fort Wayne, IN
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Fort Wayne, 5801 Adams Center Rd
Division: Solutions
Job Posting Title: CSR Supervisor - 105543
Time Type: Full Time
POSITION SUMMARY
The CustomerService Supervisor is responsible for the day-to-day activities of the customerservice department. The supervisor is responsible for training CSRs of the daily operations for the customerservice group. The CustomerService supervisor must have a solid understanding of manufacturing, planning, and transportation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Develops and maintains positive customer relationships
· Communicates effectively with customers, vendors and team members
· Provides overall responsibility for ensuring accurate data capture and system entry
· Proactively utilizes data and problem solving skills to resolve internal team, customerservice and vendor issues
· Continually looks for internal and customer process improvement processes
· Develops and promotes a team environment
· Responsible for all aspects of personnel management including associate performance feedback, training, management, mentoring and progression development
· Assists with implementation and testing of new account start ups
· Provides support to teams located at customer sites
· Supports presentations for new customer sales, implementations and customer visits
· Presents data and findings in front of the Customer
· Reviews, updates and maintains standard operating procedures (SOP's)
· Meets or exceeds all team KPI's for CustomerService
· Conducts project work as required
OTHER DUTIES (Site Specific)
· May be required to work hours outside of set schedule dictated by business needs
· Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
· Ensures direct reports deliver projects within scope and on time and meet customer expectations
· Manages team vacations schedules and workload of team to assistin project prioritization
· Development of direct reports
· Responsible for employment decisions regarding staff and performance management
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
· Must have a high school diploma or general education degree (GED).
· Minimum of 2 years in transportation/supply chain management in a 3PL environment.
· Minimum of 2 years of successful management experience in a logistics, customerservice or related field required.
· Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$26k-38k yearly est. Easy Apply 14d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service assistant job in Fort Wayne, IN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 8d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service assistant job in Fort Wayne, IN
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Fort Wayne area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$32k-45k yearly est. 60d+ ago
Customer Service Associate
Thoroughbred Express Auto Wash
Customer service assistant job in Fort Wayne, IN
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!
Become a valuable member of our top-tier team as a CustomerService Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
Focus on providing a positive customer experience.
Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
Greet customers with a warm smile, review and educate on services, and assist with payment.
Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
Direct the Driver into the entrance to the car wash or guides them onto tracks.
Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
Provide assistance to customersin any area concerning car wash process.
Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
Additional duties as assigned.
Essential Responsibilities:
• Display courteous, customerservice focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skills
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
• Quarterly Bonuses
• Milestone Bonuses
• Competition Bonuses
• Unlimited Commissions
• Tips
• Employee Recognition
• Medical, Dental and Vision for Full Time Employees
• Paid Time Off + Holiday Pay for Full Time Employees
$23k-30k yearly est. Auto-Apply 60d+ ago
Customer Service Supervisor
Composites One
Customer service assistant job in Goshen, IN
Begin your Composites One Career Today!
As a CustomerService Supervisor, you will be responsible for supervising and assistingin the coordination of the overall activities of a Distribution Center's CustomerService team. In partnership with the CustomerService Manager (CSM), responsible for coaching and development of the CustomerService team for continuous improvement in overall performance. Within your role, you will directly manage a base of key accounts (60% of the role). You will be accountable for adhering to and promoting Company Core Values by performing duties in a manner consistent with being a team leader and driving Stellar Service principles while supporting the continued growth of the company.
Key Responsibilities:
Leads, supervises, and motivates the CustomerService team.
Facilitates performance objectives, training plans, strategic planning, and goals set for the CustomerService team.
Regularly monitors interaction between CustomerService Representatives (CSRs) and customers to ensure a congruent approach with Stellar Service techniques; provides direct feedback and outlines recommendations for improvement, as necessary.
Identifies Best Practices within the CustomerService system and shares internally and externally, as appropriate.
Provides regular updates on team members' performance to the CSM, assists with hiring and performance reviews.
Communicates standard operating procedures to improve the efficiency of the CustomerService team while enhancing the customer experience.
Provides coverage for the department when team members are out of the office.
Drives and facilitates the order fulfillment process.
Ensures that the CustomerService team is consistently following standard operating procedures and established company guidelines.
Builds customer relationships and gains insight on sales-related issues pertaining to the performance of the team by participating incustomer visits.
Directly manages a number of key accounts; leads by example in providing top-notch customerservice for these customers.
Serves as an interdepartmental liaison between customerservice, warehouse, delivery, sales, and purchasing to resolve customer-related issues and enhance organizational efficiency.
Drives and monitors fill rates; continuously pursues improved customer satisfaction.
Works cross-functionally to move obsolete or slow-moving inventory.
Works with the CustomerService team to engage buyers, sales, and transportation resources to identify cost-effective solutions that will help meet/exceed customer expectations.
Works with the credit team to resolve credit-related issues to eliminate service failures in the order fulfillment process.
Expected Skills and Qualifications:
3+ years of CustomerService experience in a non-retail environment
Prior leadership experience preferred
Experience in a business-to-business account support and distribution role strongly preferred
Proficient in MS Office, including Word, Excel, Outlook, Teams
Ability to learn internal systems (e.g., SAP)
Bachelor's degree in business administration or related field preferred
Pre-Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles.
Discover a Fulfilling Career:
At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth.
We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things.
Respect, Teamwork, and Communication are Woven into our Core Values:
Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us.
Benefits:
Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here.
Commitment to Diversity, Equity, and Inclusion:
At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.
ADA Accommodations:
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ********************************.
$31k-45k yearly est. 39d ago
Patient Support Call Center - Full-Time
Bridgeview Eye Partners 4.6
Customer service assistant job in Fort Wayne, IN
The Scheduling Coordinator is responsible for providing exceptional customerservice through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization.
NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!!
ESSENTIAL RESPONSIBILITES:
Ensures Quality of Care and Exceptional CustomerService through:
Patient Communication Management
Greet patients in a friendly, professional manner using proper telephone etiquette
Follow up on missed and cancelled appointments
Triage patient's needs to schedule appropriately
Patient Education
Provide patient education on the purpose and expectations and expectations of their appointment
Make patients aware of insurance eligibility
Ensures Practice Success throughout each patient encounter through:
Appointment capture
Effective schedule management and optimization
Data Collection and Accuracy:
Collecting and entering thorough demographic data and verify its accuracy.
This is a call center - medical environment
EDUCATION AND/OR EXPERIENCE:
High school graduate, or equivalent
Previous medical office experience is preferred
COMPETENCIES:
Polite, professional, and courteous.
A focus on the provision of quality care and service excellence.
Proficient in EHR, including proven competency in accuracy of data entry.
Proficient with optometric medical terminology.
Recognition of the exam process and the ability to record exam details.
Ability to effectively communicate in person, by phone, and in writing.
Superior organizational skills and attention to detail.
Dependable and self-motivated.
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
ENVIRONMENT AND PHYSICAL DEMANDS:
Physical Activity: Talking, Hearing.
Physical requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Staff members are required to meet training expectations within the initial 90-day probationary period.
Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
$26k-33k yearly est. 47d ago
Neighborhood Engagement Specialist
Rhino Roofing & Windows Inc.
Customer service assistant job in Auburn, IN
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Training & development
As a Door-to-Door Canvasser, you will be the face of Rhino Roofing, engaging with homeowners in designated neighborhoods to promote our services. Your main goal will be to generate leads and schedule free roof inspections. This role is ideal for confident, self-motivated individuals who thrive on meeting new people and achieving results.
Responsibilities:
Visit assigned neighborhoods to speak with homeowners about their roofing needs.
Educate potential customers about Rhino Roofings services and benefits.
Identify and qualify leads, collecting necessary contact information.
Schedule free roofing estimates for interested homeowners.
Provide excellent customerservice and represent Rhino Roofing professionally.
Track interactions and maintain organized records of leads and appointments.
Qualifications:
Strong communication and interpersonal skills.
Outgoing, energetic, and self-motivated personality.
Ability to handle objections and turn conversations into opportunities.
No prior experience necessary training will be provided.
Comfortable walking and working outdoors for extended periods.
Must be at least 18 years old and legally authorized to work.
What We Offer:
Competitive pay structure with commission and bonuses.
Flexible scheduling options.
Comprehensive training and support to ensure your success.
Opportunities for growth within the company.
A fun and rewarding work environment.
$28k-46k yearly est. 8d ago
Customer Service Associate
Variety Stores LLC
Customer service assistant job in Marion, IN
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assistsin maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-30k yearly est. 21d ago
Deposit Services Specialist I
Sb Financial Group, Inc. 4.0
Customer service assistant job in Defiance, OH
State Bank has an immediate opening for a Full Time Deposit Services Specialist to join our team at our Defiance Corporate Office. This position will be responsible for a variety of duties related to the servicing of deposit accounts (non-posts, overdrafts, ACH activity, etc.) as well as servicing debit cards, ATM cards and credit cards. A minimum of two (2) years of retail banking experience, with specific experience in Deposit Services, is normally required.
State Bank offers a comprehensive benefits package which includes: competitive wages, quarterly bonuses, paid time off, paid holidays, company-paid Short Term, Long-Term and AD&D insurance, 401(k) plan with company match, ESOP, voluntary life insurance, Aflac supplemental plans, pet insurance and more!
Apply today and see what State Bank is a great place to work!
Equal Opportunity Employer
$33k-47k yearly est. Auto-Apply 60d+ ago
eServices Specialist I
Beacon Credit Union 3.9
Customer service assistant job in Wabash, IN
Role
Responsible for processing all inclearing files accurately and efficiently, including check return processing, Mobile Deposit Capture transactions, ACH, and wire transfers (domestic and international). Additionally, provide comprehensive support and troubleshooting assistance to member centers and credit union members across all digital products. Assist with account research to resolve member inquiries and support internal departments, ensuring smooth operations and a positive member experience.
Major Duties and Responsibilities
Performs Share Draft (check) processing, including daily inclearing, file load error resolution, return item handling, and both critical and non-critical NSF (non-sufficient funds) reviews. Makes decision-based actions on check returns for NSF, closed accounts, and other exception conditions.
Performs daily ACH processing, including inbound and outbound files. Completes resolution of file load errors. Handles ACH return items, including both critical and non-critical NSF (non-sufficient funds) cases. Makes decision-based actions on ACH returns due to NSF, closed accounts, invalid account information, and other exception conditions. Ensures compliance with NACHA rules and institutional policies while maintaining accuracy and timeliness in processing.
Processes wire transfers (domestic and international using Payments Exchange and US Bank systems both inbound and outbound).
Provides administrative back office support for all digital services. Sets up and maintains eStatement and Business Online Banking users etc. and maintains all electronic services databases, including removing all inactive users or closed memberships.
Provides support to members and internal staff for all digital banking services, such as Retail and Commercial Online Banking, Mobile Banking, Bill Pay and Remote Deposit Capture.
Processes Mobile Deposit Capture transactions and files.
Collaborates with the Fraud Department and Accounting Department to resolve issues and collect data. Assistsin fraud monitoring related to check activity, escalating unusual or suspicious items as necessary.
Performs other duties as assigned.
Position Qualifications Three to five years of technical call support or financial services experience High School Diploma or HSE
Excellent communication and member service skills Sound judgment skills A significant level of trust and diplomacy is required, in addition to courtesy and tact Ability to multitask Ability to work independently Working knowledge of Word, Excel, Outlook and Internet and how to navigate various electronic devices (ie cell phones, tablets, laptops) in order to use the device to access Beacon's electronic applications
Standard position hours are Monday through Friday 8:15-5 and Saturday 8:45-12 (anticipated to be one Saturday every 5 weeks). When scheduled to work Saturday morning, the employee will have a 1/2 day off during the same calendar week.
Available Benefits Include: - Health, dental and vision insurance - Paid time off - 401(k) match - Incentive/bonus program - Tuition reimbursement - and more!
Why Beacon?
At Beacon, you're more than just an employee. You're part of a supportive, values-driven community that truly cares. Whether you're drawn by our strong team culture, opportunities for growth in business and finance, or the chance to make a real difference in members' lives, Beacon offers a career with purpose. Our team loves helping people, solving problems, and building meaningful relationships, all while enjoying great benefits, a healthy work-life balance, and a positive, family-oriented environment. Join Beacon where people matter and every day is an opportunity to grow, serve, and thrive.
$34k-40k yearly est. 19d ago
Commercial Lines Customer Service Agent
The Dehayes Group
Customer service assistant job in Fort Wayne, IN
About Us
The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives.
Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance or financial services.
Commercial Lines CustomerService Agent (CSA)
Primary Role:
The Commercial Lines CustomerService Agent (CSA) is responsible for the day-to-day servicing and maintenance of assigned commercial insurance accounts. This role supports both new business and renewals while delivering a high level of client service and satisfaction.
Key Responsibilities:
Market and place commercial lines new business and renewal accounts.
Maintain and service assigned accounts, ensuring accuracy and timeliness.
Update insurance applications and gather underwriting information, including loss runs.
Prepare and issue proposals, binders, auto ID cards, and renewal certificates.
Process policy endorsements and service requests received via phone, email, or fax in accordance with agency procedures.
Serve as a reliable point of contact for clients, addressing questions and ensuring a positive service experience.
Qualifications:
Active Indiana Property & Casualty license required
Minimum of 5 years of commercial insurance brokerage or equivalent experience
Extensive knowledge of all lines of commercial insurance, including sophisticated and less common coverages, especially those products represented through the agency
Experience with real estate and contracting accounts is highly preferred
Solid understanding of brokerage operations, including claims handling, commercial lines rating, agency management systems, and applicable insurance laws and regulations
Proven ability to work effectively in an electronic environment; Applied Epic experience preferred but not required; Proficiency with Microsoft Office Suite, document management systems, carrier platforms, and phone systems
Excellent time management, organizational and verbal and written communication skills
High level of self-motivation and ability to work independently
Strong attention to detail and accuracy
Strong mathematical aptitude preferred
Hours: Monday - Friday, 8:00am to 4:30pm
Office Location: 11118 Coldwater Road, Fort Wayne, IN 46845
Benefits:
Competitive Compensation
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$23k-30k yearly est. 1d ago
Route Service Representative - First Aid and Safety Division
Wildman 4.2
Customer service assistant job in Warsaw, IN
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
Duties and responsibilities include:
Delivers products to customers.
Loads truck with product for next delivery day.
Verifies daily invoicing with a handheld computer.
Tracks customer inventory of product for correct delivery and billing quantities.
Takes care of or assistsincustomerservice issues concerning routes and aides in retaining customers.
Completes all daily paperwork as needed.
Increases dollar volume on route by soliciting additional sales.
Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as
needed.
Keep truck clean and notify Fleet Manager of any truck issues.
Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather.
Other duties as assigned.
Monday through Friday work week
Requirements and qualifications:
Requires high school diploma or equivalent.
Requires a valid driver's license with a For-hire endorsement.
Must pass a DOT physical prior to employment.
Must pass drug/alcohol screening.
Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects,
customerservice issues and miscellaneous items.
Attention to detail is a must as errors may involve loss of customers.
Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
Requires ability to communicate verbally with others.
Ability to handle multiple projects at once and maintain organization.
Physical Requirements:
Requires maximum physical effort.
Required to sit for extended periods,
Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
Must be able to drive a truck/step van.
Maximum unassisted lift = 50 lbs.
Ability to read, enter and use efficiently a handheld computer
Ability to use telephone to communicate with customers and internal support personnel.
Gloves are recommended.
Environmental Requirements:
Outside air temperatures during all seasons.
Including extreme heat/humidity during summer and cold during winter season.
At times, extreme odors or unclean product
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 4d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Customer service assistant job in Marion, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
How much does a customer service assistant earn in Fort Wayne, IN?
The average customer service assistant in Fort Wayne, IN earns between $27,000 and $41,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Fort Wayne, IN