Customer service assistant jobs in Fremont, CA

Are you the right candidate for this opportunity Make sure to read the full description below. Transdev in San Jose, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: CBA Position Starting Pay of $22.48/hour with progression to $24.37 at 5 years. (Union Collective Bargaining Agreement) Benefits include: + Vacation: 1 week ( 40 hours) paid vacation after 1 full year of service 2 weeks (80 hours) paid vacation after 2 full years of service 3 weeks (120 hours) paid vacation after 5 full years of service 4 weeks (160 hours) paid vacation after 20 full years of service Paid Sick Leave: 5 days accrued per year of employment Medical, dental, and vision benefits available following 60 days of employment, life insurance, 401k, and 10 paid company holidays. All Benefits are subject to Union Collective Bargaining Agreement Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Answer customer calls and input ride information using a computerized scheduling system. Enter new customer information and changes into the system. Data entry into spreadsheets and databases. Communicate late vehicle service and verifying "No Shows" with customers. Resolve service-related complaints. Create daily route maps of the reservations for the drivers. Other duties as required. Qualifications: High school diploma or GED required. 2 years reservationist or customer service experience. Computer literate Excellent communication and listening skills. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6278 Pay Group: QQP Cost Center: 352 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Cypress Adaptive Behavior Consultants (Cypress ABC) is seeking an Independent Contractor - Behavior Consultant to join our mission-driven team. This is not your typical ABA role. We're offering a chance to step outside the traditional autism agency model and into a flexible, purpose-driven position where you can truly make a difference. In this role, you'll provide onsite behavior consultation to care homes and day programs across the San Francisco Bay Area. If you're ready to break free from the constraints of the traditional ABA framework and explore a more dynamic, impactful way to use your skills, we encourage you to apply. Why Join Cypress ABC? Since 2008, we've been redefining what care can look like. At Cypress ABC, we prioritize dignity, connection, and innovation in every care environment we touch. You'll be part of a team that empowers support staff, enhances the quality of life for individuals with developmental disabilities, and challenges the status quo of behavioral care. Here's what sets us apart: Freedom to Innovate: We're not tied to rigid ABA protocols. You'll have the flexibility to develop creative, person-centered strategies. Mission-Driven Work: Be part of a team that's transforming care environments and making a tangible difference. Flexibility: Set your own schedule and work independently while still being part of a supportive team. What You'll Do Conduct face-to-face consultations with direct support professionals, residents, and program administrators. Develop and implement collaborative strategies to promote positive behaviors and enhance well-being. Take detailed notes during consultation meetings and submit them promptly to a supervisor. Participate in interdisciplinary team meetings as required to ensure comprehensive care. What We're Looking For Certification: Applicants must hold one of the following certifications: BCBA-D, BCBA, or BCaBA. Experience: Experience in behavioral health, behavior therapy, or a related field is preferred. Candidates with backgrounds in residential facilities or day programs are encouraged to apply. Personable: Able to build strong, supportive relationships with residents, administrators, and care teams. Organized: Effective communication and organizational skills, including timely documentation. Professional and Reliable: Demonstrates responsibility, the ability to work independently, and reliable transportation for travel across service areas. What We Offer Flexible Schedule: The freedom to set your own hours and manage your workload effectively. Competitive Pay: Earn $90.00 - $140.00 per hour, based on your experience and certifications. Break Free from the ABA Mold: Explore a role that values innovation and creativity over rigid protocols. Mission-Driven Work: Join a team that is making a tangible difference in the lives of individuals and their support networks. Professional Growth: Gain valuable experience working with a team dedicated to innovation and excellence in behavioral care. How to Apply We are conducting interviews in two stages: an initial remote video call followed by an in-person interview. If you're ready to apply your expertise and compassion to a flexible, rewarding role that breaks the mold of traditional ABA, we encourage you to apply.

Aivres is a leading global data center and cloud computing solutions provider committed to delivering innovative technologies that propel the world's leading industries to new frontiers. We deliver and deploy robust, performance-optimized, purpose-built platforms to major data centers around the globe. Responsibilities Responsible for the customs clearance of imported goods, including air and sea shipments, delivered to American companies from overseas. Responsible for the customs clearance of goods, including air and sea shipments, delivered by American companies for export overseas. Handling exceptions in customs clearance for American companies' imports and exports, as well as dealing with customs cases. Responsible for customs compliance management in the United States and other areas, ensuring compliance in overseas customs operations. This includes, but is not limited to, customs code classification, import and export compliance access, customs valuation, rules of origin application, and effective management of customs clearance agents. Proficient use of U.S. customs codes, trade preference policies, and relevant tax regulations. Conduct tariff analysis and product classification audits for imports and exports, utilizing legal and compliant tariff preference regulations to reasonably reduce tariff costs while ensuring compliance. Provide business analysis and decision-making basis. Participate in the management of customs clearance agents and other suppliers, promote the daily customs operation management of American companies, continuously improve and enhance cost-effectiveness. Other international trade, import and export-related tasks, interpretation, analysis, and implementation of overseas regional customs policies, among other responsibilities. Qualifications Bachelor's degree or above Preferred majors include International Trade, Finance, Logistics Management, etc. Minimum of 3 years of professional work experience in the relevant field Qualification certificates related to import and export is a preferred Familiar with knowledge of import and export operations, laws and regulations in the business area, and understanding of relevant business interfaces upstream and downstream in the system, as well as their relationship with the system Strong organizational and coordination abilities, interpersonal skills, communication skills, and planning and execution abilities Excellent problem analysis, positioning, and solving abilities Proficient in the use of common office software Bilingual in mandarin is preferred EEO Statement Aivres is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Aivres to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

📌 Job Title: Customs Entry Team Lead 🕒 Full-Time | On-site A global leader in transport and logistics is seeking a Customs Entry Team Lead to oversee import compliance operations and support a high-performing customs brokerage team. This is a great opportunity for an experienced customs professional ready to step into a leadership role, contribute to international trade compliance, and help drive operational excellence across global supply chains. 🔍 Key Responsibilities Mentor a team of entry writers handling customs documentation and clearance Ensure compliance with U.S. Customs regulations and international trade laws Review and approve complex customs entries, including HTS classification and valuation Communicate with government agencies, carriers, and clients to resolve clearance issues Maintain accurate records and ensure audit readiness Monitor regulatory changes and implement best practices within the team Collaborate cross-functionally with operations, freight, and compliance teams ✅ Ideal Background 3+ years in customs brokerage or import/export operations In-depth knowledge of U.S. customs regulations, ACE, and HTS classification Experience leading or mentoring a team (formal or informal) Strong attention to detail, organizational skills, and ability to manage deadlines Proficient with Microsoft Office and customs brokerage platforms (Cargowise) Customs Broker License is a plus Experience with a wide range of commodities preferred 💼 What's Offered Competitive compensation Career growth in a global logistics environment Exposure to a wide range of industries and complex customs scenarios A collaborative, fast-paced, and supportive work culture

We are seeking a dependable and personable Customer Service / Dispatch Coordinator to support a busy residential plumbing team. This role is ideal for someone who enjoys fast-paced coordination, strong communication, and delivering an excellent customer experience from the first call to job completion. Key Responsibilities Answer inbound calls, schedule appointments, and dispatch technicians efficiently based on skill set and location. Communicate with homeowners to confirm appointments, provide updates, and ensure a positive experience. Coordinate with field technicians and the warehouse to align scheduling, materials, and workflow. Manage the service calendar and daily job board to optimize productivity. Enter accurate notes and updates in the service system. Assist with follow-up calls, estimates, and warranty documentation when needed. Qualifications 2+ years of customer service or dispatch experience (preferably in residential services such as plumbing, HVAC, or electrical). Excellent communication, organization, and multitasking skills. Strong computer proficiency; comfortable using scheduling and CRM systems. A positive, team-oriented mindset with a focus on customer satisfaction. Ability to stay calm and professional in a fast-paced environment.

Client Relations & Lifestyle Associate 📍 Los Angeles or San Francisco │ 💼 Full-time │ 💰 Competitive Pay + Bonus + Event Expenses Covered About the Role We are looking for an engaging and emotionally intelligent Client Relations & Lifestyle Associate to represent our brand in high-end social and business environments. You'll interact closely with distinguished clients, helping create memorable experiences and trusted relationships built on genuine connection and professionalism. Key Responsibilities Build personalized, one-on-one relationships with clients through authentic communication and attentive service. Represent the company at business dinners, lifestyle events, and private gatherings. Understand client preferences and deliver thoughtful, detail-oriented support. Create a warm, welcoming atmosphere that fosters trust and lasting rapport. Coordinate with internal teams to ensure every client interaction reflects excellence and discretion. Ideal Candidate Friendly, confident, and comfortable engaging with executives and VIP clients in exclusive settings. Strong emotional intelligence and ability to read social cues with empathy and tact. Presentable, poised, and reliable-someone who naturally earns trust. Experience in hospitality, events, customer service, or PR is a plus, but not required. Positive attitude, good communication skills, and willingness to learn and travel for events. Why You'll Love It Here This is a people-centric role that values grace, connection, and authenticity. You'll meet inspiring individuals, gain exposure to high-end social networks, and develop skills in communication, cultural awareness, and relationship building. Compensation Competitive base salary + performance bonus + hospitality expenses covered.

Responsible for handling all walk-in customers by responding to inquiries for all lines of business. Primary duties may include, but are not limited to: Receives and verifies premium payments. Assists customers with information required to make decisions on health care coverage that best meets their needs by explaining benefits and rates for all policies. Researches and responds to walk-in customer concerns. Accepts premium payments and prepares written receipts. Assists customers in the selection of health care coverage that best suits their needs. Assist customers in making policy change decisions that result in retained business. Identify complex and unusual inquiries that may cause problems; document and submit problem reports for resolution; tracks trends and problems that directly impact company performance. Provide feedback to appropriate areas to improve service. Acts as liaison between customer and operating units. Assists with research of executive inquiries. Requires HS diploma or equivalent and a minimum of 5 years of operations or customer service experience; or any combination of education and experience which would provide an equivalent background. Life and Health License preferred. Bi-lingual required in some locations. Prior sales experience preferred.

Join a nationally recognized, multidisciplinary infrastructure and employee-owned engineering firm known for delivering innovative solutions across transportation, water, and environmental sectors. We're seeking a Market Leader to spearhead growth and client engagement for our transportation practice in California. This is a high-impact leadership role focused on expanding our regional presence, deepening client relationships, and driving strategic initiatives in collaboration with a talented team of engineers, planners, and consultants. Key Responsibilities: Expand Market Presence: Cultivate new business opportunities and strengthen relationships with high-value clients across the Bay Area and other emerging regions. Lead Strategic Pursuits: Assemble and guide multidisciplinary teams-including project managers, technical experts, and junior staff-to develop winning strategies, proposals, and presentations. Shape Regional Strategy: Play a pivotal role in our West Transportation Group's growth initiatives, contributing to regional planning and execution. Deliver Technical Excellence: Step in as a technical or project lead on major, high-impact projects when needed. Engage Professionally: Represent the firm in key industry organizations and events, staying connected with clients and market trends. Inspire Leadership: Be a visible and influential leader both within the company and in the broader professional community. Minimum Requirements: A bachelor's degree or equivalent experience in a related field. At least 12 years of relevant industry experience. Willingness to travel domestically or internationally based on project needs and team collaboration. Candidates with substantial hands-on experience may be considered in lieu of a formal degree. Preferred Qualifications: Proven success in civil transportation engineering and business development, especially with Caltrans and other Bay Area transportation agencies. Professional Engineer (PE) license is highly desirable. Strong network within public transportation sectors and a track record of winning strategic pursuits. Key Skills & Attributes: Deep understanding of organizational design, financial principles, supply chain operations, and corporate governance. Exceptional communication skills-written, verbal, and interpersonal. Ability to interpret and synthesize complex technical and business information with clarity and confidence.

Requisition ID # 164329 Job Category: Information Technology Job Level: Individual Contributor Business Unit: Engineering, Planning & Strategy Work Type: Hybrid The Procurement Organization includes a staff of more than two hundred sourcing managers, buyers and analysts. Our mission is to deliver cost effective and valued procurement services through strategic, diverse, and sustainable business solutions. Our work requires close integration with all lines of business, finance, and our suppliers. The Procurement Excellence Center (PEC) is a strategic function dedicated to driving procurement transformation, operational efficiency, and value creation across the organization. Within the Procurement organization, the PEC establishes best practices, standardizes processes, and leverages advanced analytics and market intelligence to enable data-driven decision-making. The PEC collaborates with all Procurement teams to enhance capabilities, improve performance, and optimize costs. Key focus areas include market intelligence and analytics, digital procurement transformation, risk management, supplier relationship management, governance, and capability development. Position Summary The Expert Procurement Services Master Data role plays a key role in ensuring the integrity, accuracy, and governance of procurement-related master data. This individual contributor is responsible for maintaining and improving data quality, supporting the optimization of data processes, and supporting procurement transformation initiatives through effective data management. This individual collaborates with cross-functional teams, including Procurement, IT, and Supply Chain, to support development of and enforce data governance policies, support automation, and enhance reporting capabilities. This role requires expertise in data management, strong analytical skills, and the ability to translate business needs into data solutions that support procurement efficiency and decision-making. Key responsibilities include creation, maintenance, and governance of procurement master data while ensuring data accuracy, completeness, and compliance. The ideal candidate has a strong background in data management, and experience in data governance frameworks, data quality management, and process automation. This position is hybrid, working from your remote office and your assigned work headquarters. PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Pay Range display: Bay Area - $114,000 to $162,000 Reporting Relationship The Procurement Services Master Data, Expert role will report to the Manager of Procurement Services Master Data. Job Responsibilities * Supports the creation, maintenance, and governance of procurement master data, including vendor, material, contract, and pricing data. * Acts as the primary contact for questions, issues, and problems for multiple datasets. * Communicates the business value of data management maturity efforts and how data management maturity activities support them. * Develop a deep understanding of current and future needs of business SMEs. * Leads efforts that drive continuous improvement and monitoring of data management maturity. * Maintains and shares in-depth knowledge of how data is collected, maintained, and interpreted in the organization. * Develops and refines data quality, metadata, and management maturity standards and policies. * Leads both processes and cultural change for data management and governance functions. * Facilitates governance discussions, provides guidance, and best practices, documents agreed upon data policies and standards, and enforces activities. * Partners with data owners, data architects, data scientists, and engineering teams to meet the data needs of the business. Background Qualifications Minimum * Bachelor's degree or equivalent combination of education and experience with an emphasis in Business, Finance, Computer Science, Engineering or MIS. * 6 years of experience in data management, data governance, data quality, reference (master) data management, and/or designing and implementing functional systems and data in a structured process. Desired * Knowledge of data management best practices, compliance requirements, and regulatory standards (e.g., SOX). * Experience in working with complex, cross-functional teams. * Experienced in supporting enterprise-wide initiatives to drive awareness and improvements around data quality and data management maturity. * Experience with coaching and mentoring others. * Excellent verbal and written communication skills to drive engagement, adoption, and inform the business. * Proven ability to establish and cultivate relationships with vendors and business SMEs. * Excellent analytical skills, organizational skills, and attention to detail. * Proficiency in data governance landscape, processes, and design principles. * Proficiency in business process mapping and design. * Ability to translate between data management and Procurement principles * Prior experience working with ERP systems (i.e., SAP) and procurement platforms (i.e., Ariba) #featuredjob

Customer and Channel Partner Experience Consultant III (Job Number: 1390183) Description Customer and Channel Partner Experience (CCPE) is a multimillion-dollar initiative led by the National Health Plan in partnership with KPIT to improve the experience and make it easy for our business employers, brokers, general agents and consultants to do business with KP. We do this by deploying next generation digital experiences, improving our service and support models to be simple, fast, and personalized, and developing capabilities to show up as a single national health plan. As a result, this work improves brokers' willingness to sell KP and drives growth and retention for KP.Job Summary:Serves as part of a consulting team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Supports strategic planning and organizational alignment and prioritization of business initiatives. Manages moderately complex projects or project components, participates in change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.Essential Responsibilities:Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects within a functional track or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; identifying and escalating tough stakeholder issues while maintaining an independent perspective; preparing presentations and reports; and leading or facilitating team meetings.Develops requirements for business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.Supports strategic planning and organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and managing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.Manages moderately complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.Participates in change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; collaborating with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; using appropriate change management methods and approaches; and ensuring stakeholders embrace a change management mindset, and understand initiative intent and purpose.Performs data analyses to support business initiatives by using appropriate data analysis tools and approach to assess business performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to assist in the development of service level and/or scope of work agreements as appropriate.Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.Qualifications Minimum Qualifications: Bachelors degree from an accredited college or university and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum one (1) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Negotiation; Creativity; Applied Data Analysis; Conflict Resolution; Risk Assessment; Service Focus; Requirements Elicitation & Analysis; Business Acumen; Managing Diverse Relationships

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow's long-term value by accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you'll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow's teams and strategic partners. What You Get to Do in This Role: Drive Post-Sales Success: Own and lead the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. Qualifications The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Educational Background: BA/BS or equivalent required, Master's degree preferred. Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world's largest enterprises. Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 😇 Up to $4,500 in annual reimbursements for backup childcare 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits, including paid transportation to-and-from the office 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match 40 hours/week with overtime potential Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Located in Showroom in Mill Valley Pay rate: $22/hour Schedule: (Part time) 16 hours a week from 9:30am to 6pm on Wednesdays and Saturdays Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook , YouTube , and Instagram #CA379 We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Located in Showroom in Mill Valley Pay rate: $22/hour Schedule: (Part time) 32 hours a week from Wednesday-Saturday from 9:30am-6pm Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook, YouTube, and Instagram #CA379 We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Cypress Adaptive Behavior Consultants (Cypress ABC) is seeking an Independent Contractor - Behavior Consultant to join our mission-driven team. This is not your typical ABA role. We're offering a chance to step outside the traditional autism agency model and into a flexible, purpose-driven position where you can truly make a difference. In this role, you'll provide onsite behavior consultation to care homes and day programs across the San Francisco Bay Area. If you're ready to break free from the constraints of the traditional ABA framework and explore a more dynamic, impactful way to use your skills, we encourage you to apply. Why Join Cypress ABC? Since 2008, we've been redefining what care can look like. At Cypress ABC, we prioritize dignity, connection, and innovation in every care environment we touch. You'll be part of a team that empowers support staff, enhances the quality of life for individuals with developmental disabilities, and challenges the status quo of behavioral care. Here's what sets us apart: Freedom to Innovate: We're not tied to rigid ABA protocols. You'll have the flexibility to develop creative, person-centered strategies. Mission-Driven Work: Be part of a team that's transforming care environments and making a tangible difference. Flexibility: Set your own schedule and work independently while still being part of a supportive team. What You'll Do Conduct face-to-face consultations with direct support professionals, residents, and program administrators. Develop and implement collaborative strategies to promote positive behaviors and enhance well-being. Take detailed notes during consultation meetings and submit them promptly to a supervisor. Participate in interdisciplinary team meetings as required to ensure comprehensive care. What We're Looking For Certification: Applicants must hold one of the following certifications: BCBA-D, BCBA, or BCaBA. Experience: Experience in behavioral health, behavior therapy, or a related field is preferred. Candidates with backgrounds in residential facilities or day programs are encouraged to apply. Personable: Able to build strong, supportive relationships with residents, administrators, and care teams. Organized: Effective communication and organizational skills, including timely documentation. Professional and Reliable: Demonstrates responsibility, the ability to work independently, and reliable transportation for travel across service areas. What We Offer Flexible Schedule: The freedom to set your own hours and manage your workload effectively. Competitive Pay: Earn $90.00 - $140.00 per hour, based on your experience and certifications. Break Free from the ABA Mold: Explore a role that values innovation and creativity over rigid protocols. Mission-Driven Work: Join a team that is making a tangible difference in the lives of individuals and their support networks. Professional Growth: Gain valuable experience working with a team dedicated to innovation and excellence in behavioral care. How to Apply We are conducting interviews in two stages: an initial remote video call followed by an in-person interview. If you're ready to apply your expertise and compassion to a flexible, rewarding role that breaks the mold of traditional ABA, we encourage you to apply.

Client Relations & Lifestyle Associate 📍 Los Angeles or San Francisco │ 💼 Full-time │ 💰 Competitive Pay + Bonus + Event Expenses Covered About the Role We are looking for an engaging and emotionally intelligent Client Relations & Lifestyle Associate to represent our brand in high-end social and business environments. You'll interact closely with distinguished clients, helping create memorable experiences and trusted relationships built on genuine connection and professionalism. Key Responsibilities Build personalized, one-on-one relationships with clients through authentic communication and attentive service. Represent the company at business dinners, lifestyle events, and private gatherings. Understand client preferences and deliver thoughtful, detail-oriented support. Create a warm, welcoming atmosphere that fosters trust and lasting rapport. Coordinate with internal teams to ensure every client interaction reflects excellence and discretion. Ideal Candidate Friendly, confident, and comfortable engaging with executives and VIP clients in exclusive settings. Strong emotional intelligence and ability to read social cues with empathy and tact. Presentable, poised, and reliable-someone who naturally earns trust. Experience in hospitality, events, customer service, or PR is a plus, but not required. Positive attitude, good communication skills, and willingness to learn and travel for events. Why You'll Love It Here This is a people-centric role that values grace, connection, and authenticity. You'll meet inspiring individuals, gain exposure to high-end social networks, and develop skills in communication, cultural awareness, and relationship building. Compensation Competitive base salary + performance bonus + hospitality expenses covered.