Customer service assistant jobs in Galveston, TX - 1,233 jobs
All
Customer Service Assistant
Client Service Associate
Customer Service Representative
Customer Leader
Customer Assistant
Customer Service Analyst
Customer Services Coordinator
Customer Specialist
Customer Service Supervisor
Client Associate
Call Center Operator
Reservations Agent
Customs Specialist
ALS Recruiting Ltd.
Customer service assistant job in Houston, TX
Job Title: Customs Specialist
About the Role
We are seeking a detail-oriented and experienced Customs Specialist to join our growing team. In this role, you will be responsible for preparing and filing customs entries, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and supporting our clients with accurate, timely documentation for import shipments. The ideal candidate is proactive, knowledgeable in customs regulations, and thrives in a fast-paced logistics environment.
Key Responsibilities
Prepare and submit accurate customs entries (including ISF, ABI, FDA, USDA, etc.)
Review commercial documents for compliance with U.S. customs laws
Classify products using the Harmonized Tariff Schedule (HTS)
Communicate with CBP, carriers, freight forwarders, and clients as needed
Track and monitor the clearance process to ensure timely release of cargo
Maintain up-to-date knowledge on customs regulations, duty rates, and trade compliance
Resolve customs holds, exams, and discrepancies
Provide exceptional customerservice to internal teams and external clients
Qualifications
1-3+ years of experience as a Customs Entry Writer (or similar customs compliance role)
Strong understanding of U.S. import regulations and customs documentation
Experience with ACE/ABI systems
Knowledge of HTS classification and PGA requirements
Excellent communication and problem-solving skills
High attention to detail and ability to multitask
Customs Broker License is a plus, but not required
Benefits
Competitive salary based on experience
401(k) retirement plan with company match
Health, dental, and vision insurance
Paid time off (PTO) and paid holidays
Opportunities for professional development and certification support
Flexible work schedule / hybrid options (depending on experience)
Friendly, supportive team culture
$31k-58k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Registered Client Service Associate
Ameriprise Financial, Inc. 4.5
Customer service assistant job in Houston, TX
Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor. Prepare and summarize client meetings by scheduling and confirming meetings Client Service, Associate, Registered, Service, Asset Manager, Financial Planning, Retail
$40k-52k yearly est. 1d ago
Client Service Associate
Alphabe Insight Inc.
Customer service assistant job in Houston, TX
About Us Bela Brand Bat is a forward-thinking organization dedicated to elevating brand communication through strategic planning, refined messaging, and exceptional coordination. We pride ourselves on delivering clarity, consistency, and creative excellence across all communication channels. Our team is committed to innovation, collaboration, and building meaningful connections with partners, clients, and communities.
Job Description
We are seeking a polished and dependable Client Service Associate to join our team in Houston. In this role, you will be the primary point of contact for clients, ensuring a seamless and high-quality service experience from start to finish. The ideal candidate is organized, client-focused, and capable of delivering solutions with professionalism and clarity.
Responsibilities
Serve as a key liaison between clients and internal teams to ensure timely and accurate support
Maintain strong communication and provide tailored assistance to address client needs
Manage client accounts, documentation, and service records with high attention to detail
Assist with onboarding new clients and guiding them through the service process
Identify opportunities to strengthen client satisfaction and build long-term relationships
Support administrative tasks and contribute to internal coordination
Uphold company standards and ensure a professional client experience at all times
Qualifications
Qualifications
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Ability to handle client inquiries with professionalism and discretion
Detail-oriented with strong problem-solving skills
Proactive mindset and willingness to learn
Ability to work independently and collaboratively
Additional Information
Benefits
Competitive salary between $55,000 and $60,000 per year.
Opportunities for professional growth and advancement.
Skill-building and career development support.
Collaborative and supportive work environment.
Full-time position offering job stability and long-term potential.
$55k-60k yearly 1d ago
Call Center Customer Service Rep - Houston, TX
ARS Rescue Rooter
Customer service assistant job in Houston, TX
Deliver exceptional customerservice through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. - - THIS IS N CustomerService, Call Center, Service, Retail, Customer
$25k-33k yearly est. 1d ago
Private Aviation Catering - Customer Service Supervisor
Abby's Catering 3.3
Customer service assistant job in Houston, TX
ABOUT US Abby's Catering has delivered exceptional aviation and corporate hospitality services since 1980. We proudly support private jet clients, flight departments, and high-profile corporate accounts with unmatched service, premium culinary offerings, and a dedication to professionalism, accuracy, and elevated client experiences.
Our mission is built on quality, integrity, teamwork, accountability, and service excellence - and our leaders uphold these values every single day.
POSITION SUMMARY
The CSR Assistant Manager plays a key role in supporting daily operations for our private aviation and corporate catering services. This role ensures that clients receive seamless, accurate, and high-quality service from order placement through final delivery.
The ideal candidate is bilingual (English/Spanish), highly detail-oriented, collaborative, and capable of thriving in a fast-paced, service-driven environment. Strong understanding of luxury service or private aviation operations is a major plus.
KEY RESPONSIBILITIES
Support the customerservice team to ensure timely, accurate, high-quality service for private jet clients and corporate accounts
Coordinate catering orders, special requests, and service logistics with precision and consistency
Maintain and strengthen client relationships; address inquiries and resolve issues with professionalis
Collaborate across departments on client initiatives, customer outreach, and brand-enhancing activities
Utilize Microsoft Office and QuickBooks to manage reports, track client accounts, process invoices, and maintain accurate records
Monitor team performance metrics and propose improvements to enhance service delivery
Ensure accurate documentation of client interactions, service activities, and follow-up action
Assist with onboarding, training, and supporting CustomerService Representatives
Promote a positive, team-oriented culture focused on continuous improvement and service excellence
Requirements
JOB REQUIREMENTS
Bilingual preferred: English & Spanish
Experience in private aviation, luxury service, hospitality, or high-touch customerservice strongly preferred
Familiarity with marketing initiatives or supporting marketing activities
Excellent verbal and written communication skills
High attention to detail, accuracy, and organization
Strong problem-solving skills and a customer-focused mindset
Ability to handle multiple priorities in a fast-paced environment
Proficiency in Microsoft Office and QuickBooks
$23k-29k yearly est. 1d ago
Customer Service Representative
Hamilton Barnes 🌳
Customer service assistant job in Houston, TX
We are looking for a dynamic and motivated CustomerService Representative who is passionate about delivering outstanding customer experiences. The CustomerService Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customerservice through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technical support.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customerservice role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customerservice software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 2d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Customer service assistant job in Houston, TX
A well-established industrial company is seeking a proactive and skilled CustomerService Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customerservice and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customerservice or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 3d ago
Customer Service Rep - Electricity Company
Primary Services 4.4
Customer service assistant job in Houston, TX
Support customers at critical moments while building a career with long-term potential. Contribute to a positive, people-focused culture within a globally scaled energy organization. This role offers meaningful work, professional development, and clear pathways for growth.
Primary Services is looking for a CustomerService Representative to support a large, well-established organization in the energy sector. This role sits within a high-volume customer operations environment where service quality and accuracy directly impact customer experience and business performance. As a CustomerService Representative, you will serve as a key point of contact for customers, supporting both inbound and outbound interactions while partnering with internal teams to resolve issues efficiently.
Responsibilities
Answer inbound customer calls related to billing, account updates, and online portal access.
Make outbound calls to follow up on customer requests and assist with issue resolution.
Process payments, refunds, and service-related tickets accurately and in a timely manner.
Route new and renewal sales inquiries to the appropriate internal teams.
Provide professional, accurate, and customer-focused support across all interactions.
Collaborate with Care, Billing, and Sales teams to resolve customer issues efficiently.
Meet defined performance metrics, including quality standards, average handle time, and service levels.
Share customer feedback and insights to support process improvement and retention initiatives.
Manage customer communications through email and chat channels in addition to phone support.
Qualifications
1-3 years of call center or customerservice experience required.
Experience within the retail energy industry or regulated utility markets preferred.
Ability to type at least 40 words per minute while navigating multiple systems.
Proficiency with Microsoft Outlook, Word, Excel, and CRM platforms.
Experience handling billing inquiries, payments, or account servicing preferred.
Ability to manage a high-volume workload with consistent accuracy.
Availability for occasional overtime based on business needs.
Authorization to work in the United States without sponsorship.
$25k-33k yearly est. 5d ago
Part-time Client Service Associate (Teller - 20 hours) - *Afternoon Shift* -South Shore / League Ci
Banktalent HQ
Customer service assistant job in League City, TX
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our South Shore Banking Center in League City, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assistingcustomers with their everyday banking needs.
This position offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to hear from you!
Key Responsibilities:
Deliver comprehensive banking services by efficiently and accurately processing financial transactions within authorized limits, ensuring timely completion and maintaining a consistent, acceptable balancing record.
Leverage knowledge of bank products and services to identify customer needs and promote solutions that strengthen and grow client relationships.
Identify and fulfill client needs by delivering a range of banking services, including issuing counter checks, performing account maintenance, processing money transfers, and accepting loan payments.
Provide an outstanding customer experience while identifying product or service needs and making appropriate referrals.
Proactively identify opportunities to cross-sell bank products aligned with clients' needs and maximize value.
Ensure all responsibilities are carried out in strict adherence to applicable laws, regulations, and established bank policies and procedures.
Resolve customer concerns promptly through direct assistance or by referring them to the appropriate banking center or specialized resources.
Comply with the bank's security protocols while safeguarding the confidentiality of records and client information.
Meet daily with the Branch Service Manager and/or Branch Manager to review progress toward individual and banking center performance goals.
Perform additional responsibilities as assigned to support branch/banking center operations and client service.
Required Qualifications:
High school diploma or equivalent required.
Minimum of 6 months of experience in customerservice, banking, cash handling, balancing, sales, or a related field.
Prior experience in a customerservice or cash handling role is strongly preferred.
Strong customerservice skills with the ability to communicate clearly and effectively.
Basic math skills and proficiency in computer systems and cash-handling equipment.
Demonstrated attention to detail and accuracy in processing financial transactions.
Knowledge of banking products and services is a plus.
Skilled in cross-selling bank products and services tailored to meet individual client needs.
Proven experience in achieving or surpassing sales goals and referral targets.
Consistent, reliable attendance and exceptional time management skills.
Ability to work efficiently in a fast-paced environment while consistently maintaining professionalism.
Work Schedule:
Monday-Friday, 1:00 PM - 5:15 PM
Saturday, 8:45 AM - 1:15 PM
This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above.
Employee Benefits:
At Amegy Bank, we are committed to creating value for our customers, communities, employees, and shareholders. As a valued team member, you play an essential role in our success. Our comprehensive benefits are designed to protect your health and well-being, and that of your family, while supporting your professional growth.
Medical, Dental, and Vision Insurance - starting your first day!
Mental Health Support, including coaching and therapy sessions.
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Dependent Care Accounts.
401(k) Plan with Company Match and Profit Sharing.
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
Tuition Reimbursement for eligible employees.
Employee Ambassador preferred banking products.
Competitive compensation aligned with experience.
Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$33k-57k yearly est. 2d ago
Customer Experience Lead-Houston Galleria
Victoria's Secret 4.1
Customer service assistant job in Houston, TX
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $22.25
Maximum Salary: $27.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$22.3-27.8 hourly 9d ago
Bilingual Field Driver - Customer Assistance Representative (Houston, TX)
Prog Leasing, LLC 4.4
Customer service assistant job in Houston, TX
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring a Bilingual Field Driver - CustomerAssistance Representative to help grow our company and ensure our mission is achieved!
This role requires local daily travel and in-person visits to customer residences.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: Pivotal professionals in the support of our Operations Recovery team, by ensuring a timely pick-up of returned merchandise from customers, as well as collecting on past-due accounts. We each have an opportunity to provide a world-class customer experience.
YOU ARE: A professional driver who enjoys providing superb in-person customerassistance that doesn't require sitting at a desk all day.
YOUR DAY-TO-DAY:
Field visit with customers at their residence to discuss past-due accounts and/or recover merchandise
Utilize company issued iPad, iPhone, and Door Knocking device app to ensure frequent communication with customers and team
Routinely lift, load and unload merchandise using a company provided vehicle and dolly
Secure and protect heavy merchandise during loading, transporting and unloading at regional Hub centers
Must be able to work in inclement weather conditions (rain, snow, heat, etc.)
Learn and apply new information and methods to work in assigned area
Adhere to all quality and safety guidelines
Adhere to company Core Values and follow standard operating procedures
Perform other related duties as needed
YOU'LL BRING:
Bilingual (English/Spanish) communication skills to connect effectively with a diverse community
A valid state driver's license; in order to operate a CMV for interstate transportation
A satisfactory Motor Vehicle Record (driving record)
A professional appearance
Superb interpersonal, written and verbal communication skills
Ability to regularly lift 50-75 lbs. without assistance or push and pull up to 100 lbs. occasionally, using a dolly and other safety equipment
Maintain a clean driving record as defined within our policy. Progressive will run driving records both upon hire and on a regular recurring basis throughout employment
YOU MIGHT ALSO HAVE:
Prior experience in customerservice or sales strongly preferred
Previous warehouse, delivery and/or driver experience preferred
Experience handling money is preferred
Previous lease-to-own (LTO) experience strongly preferred
WE OFFER:
Competitive Compensation; $17 per hour
Guaranteed $500 a month in bonus for the first 90 days
Performance-based bonus paid monthly after training
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
$17 hourly Auto-Apply 8d ago
Customer Assistance Representative Full Time
American Airlines 4.5
Customer service assistant job in Houston, TX
American Airlines is seeking Full Time CustomerAssistance Representative at the George Bush Intercontinental Airport.
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.
If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request.
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The CustomerAssistance Representative interacts with customers in a courteous, efficient, friendly and professional manner: Starting pay is $16.10 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Greeting customers when they enter the airport or arrive in the ticket area
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
Assistingcustomers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
Troubleshooting kiosk technology issues to identify the source of issues or errors
Communicating with IT about kiosk technology issues that require additional servicing
Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
Assistingcustomers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
Accepting and activating customers' self-tagged baggage at the activation station
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
Assistingcustomers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
Refer customers to customerservice agents when appropriate
Performing clearance and verification of documents at kiosks
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
Assisting unaccompanied minors with boarding, deplaning, or other transportation
Providing customers with gate information and directions
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Wear uniforms as required by company policy
Provide quality customerservice in a professional manner in accordance with American's guidelines
Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED or international equivalent
Must be 18 years of age or older
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Applicable valid driver's license as required by local authorities
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face CustomerService experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
*Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
$16.1 hourly 60d+ ago
Customer Service Analyst (Houston, Texas, United States, 77001)
Timken Co. (The 4.6
Customer service assistant job in Houston, TX
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
Timken Power Systems, Philadelphia Gear brand has a current opening for a CustomerService Analyst specializing in rotating equipment to provide technical support, and quote/order management for industrial gears and gearboxes. This role bridges customers, outside sales, and internal engineering to diagnose failures, scope repairs, prepare technical quotes, and ensure timely, high-quality service delivery
Essential Responsibilities:
* Serve as the primary technical contact for outside sales, customers and internal stakeholders for rotating equipment issues (gears, bearings, shafts, couplings, gearboxes).
* Manage incoming parts/units, create and manage orders in the EPICOR, and communicate status updates to outside sales.
* Prepare detailed repair estimates and technical quotations; support commercial negotiations as needed.
* Coordinate with operations, engineering, quality, and external repair partners to schedule repairs, manage parts sourcing, and ensure successful repair execution.
* Process warranty claims, returns, and repair authorizations; track warranty costs and maintain accurate records.
* Track and report service KPIs (response time, resolution time, first-time-fix rate, warranty trend) and identify improvement opportunities.
Technical/ Functional Skills:
* Customer-focused with strong problem-solving and troubleshooting skills
* Attention to detail and data-driven decision making.
* Time management and ability to prioritize multiple service requests.
* Continuous improvement mindset and ownership of quality outcomes
* Provide timely updates to the salesman regarding status of their inquiries/jobs
* Strong knowledge of customerservice process and principles
* Proven work experience as a CustomerService Analyst or similar role.
* Deliver exceptional customer experience
Basic Qualifications:
* Associate's degree in business-related field required, Bachelor's degree preferred.
* Minimum of 3 years' experience supporting rotating equipment or power transmission products in customerservice, field service, maintenance, or engineering roles
* Strong understanding of rotating equipment failure modes (bearing failure, lubrication, misalignment, imbalance, gear wear
* Experience interpreting technical drawings, part catalogs, and specification sheets
* Strong written and verbal communication skills with customer facing experience
* Skilled in all MS Office products
* Working knowledge of ERP systems, preferably Epicor
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
$42k-57k yearly est. 60d+ ago
Customer Service Coordinator
K&N Holdings LLC 4.7
Customer service assistant job in Houston, TX
K&N Appliance Gallery is seeking a detail-oriented and customer-focused CustomerService Coordinator to join our team. This role serves as a vital link between our customers and operations, ensuring smooth communication and exceptional service throughout the customer journey. The ideal candidate will be organized, professional, and committed to resolving customer needs efficiently.
Key Responsibilities
Customer Communication & Follow-Up
Conduct confirmation calls to verify order details, delivery dates, and customer availability
Perform follow-up customerservice calls to ensure satisfaction and address any concerns
Serve as the dedicated phone line for all returns and service inquiries
Scheduling & Coordination
Assist in schedule and coordination of appliance installations with customers and Installation Manager
Assist in the management of appointment calendars to optimize efficiency and customer convenience
Communicate any scheduling changes or updates to relevant parties
Returns & Service Management
Assist in Process Return Merchandise Authorizations (RMAs) in accordance with company policies
Handle service call requests, documenting issues and coordinating with service technicians
Assist Returns and Service Processor with tracking and follow up on open service requests and returns to ensure timely resolution
Requirements:Qualifications
Strong communication skills with a professional phone manner
Excellent organizational abilities and attention to detail
Ability to manage multiple tasks and priorities simultaneously
Problem-solving mindset with a commitment to customer satisfaction
Proficiency with computer systems and scheduling software
Previous customerservice experience preferred
$34k-43k yearly est. 5d ago
Reservationist
Brennan's of Houston 3.8
Customer service assistant job in Houston, TX
Currently only offering part-time hours. Monday & Wednesday evenings and weekends required.
Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving excellence in every aspect of their work. It is crucial that you be able to represent the restaurant with professionalism, confidence & kindness.
Qualifications
· Positive attitude and stays calm under pressure
· Detail oriented and organized with a great work ethic
· Excellent phone and communication skills
· Ability to think critically
· Effectively manage reservations
· Proficient at multi-tasking
· Must be available Thursdays - Sundays
Duties
· Effectively book the restaurant in a way to maximize space and guest experience
· Maintain company standards during times of high volume
· Explain menu items and other restaurant information as requested
· Maintain knowledge of current dining options, menu items, VIP guests and their preference, and general restaurant/company information
· Maintain high level of detail and professionalism
· Ability to work independently for periods of time
· Complete daily administration tasks
· Must be able to charm the most high maintenance guests
· Holidays required
We offer a tight knit family, a professional environment, and the opportunity to help create truly incredible experiences for our guests. Potential for future full time employment and benefits.
Work schedule
Other
Benefits
Employee discount
$28k-34k yearly est. 60d+ ago
Part-Time Command Center Operator
Asmglobal
Customer service assistant job in Houston, TX
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part-Time Command Center Operator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Part-Time Command Center Operator to join our Security team. Under general supervision, the Command Center Operator is responsible for the surveillance of all security and television monitors on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.
Essential Duties and Responsibilities
Include the following:
Monitor all surveillance and access control equipment contained by the facility.
Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations.
Establish and maintain effective working relationships with all entities who maintain business offices on facility.
Maintain records and compile reports for management on an as needed basis.
Work irregular schedule to ensure command center camera operator coverage for all events and day-to-day activities scheduled in the facility, as required.
May perform other duties as assigned.
Supervisory Responsibilities
Not Applicable.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Engage in decisions related to camera (CCTV) operation and investigation in a prompt and decisive manner during crisis situations.
Work independently, exercising judgment and initiative.
Maintain an effective working relationship with clients, employees, contract security, public safety officials, patrons, and others encountered in the course of employment.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Maintain and handle confidential information.
Education and/or Experience
At least one (1) year related experience and/or training required.
Skills and Abilities
Good written, verbal and computer skills.
Ability to organize, prioritize, and direct contract security according to tenant requests and deadlines.
Ability to work effectively under pressure during major/on-going events.
The ability to remain focused and produce accurate results with first responders and/or investigators standing by.
Remain flexible and adjust to situations as they occur.
Work in a fast-paced environment.
Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.
Computer Skills
Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV and Security Systems.
Other Qualifications
Be licensed to operate a motor vehicle in the United States.
Possess any appropriate licenses as required by the State.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to move around NRG Park to include NRG Stadium, NRG Center, NRG Arena, NRG Astrodome, and NRG Park property. To talk to and interact with tenants, contractors, guests, and staff. This position may be required to work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
How To Apply
Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodations to complete the application process may contact the Human Resourced Department *************.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor
$23k-33k yearly est. Auto-Apply 60d+ ago
Client Service Associate
Alphabe Insight Inc.
Customer service assistant job in Houston, TX
Catch Vibe Voice is a forward-thinking communications and client-engagement firm dedicated to delivering exceptional business solutions. We focus on helping organizations elevate their outreach, strengthen customer relationships, and expand their market influence through innovative strategies and personalized support. Our team is driven by excellence, collaboration, and a commitment to creating lasting value for our clients. As we continue to grow, we are seeking talented individuals who share our vision and ambition.
Job Description
We are seeking a motivated and detail-oriented Client Service Associate to join our team in Houston, TX. This role is essential to ensuring seamless communication, efficient problem resolution, and a positive experience for our clients. The ideal candidate excels in a structured environment, maintains strong organizational habits, and brings a solution-oriented approach to each task.
Responsibilities
Serve as a primary point of contact for client inquiries and support requests.
Maintain accurate documentation, records, and updates within internal systems.
Coordinate with internal teams to ensure timely resolution of client needs.
Develop a strong understanding of client accounts and provide tailored assistance.
Uphold company standards by delivering consistent, professional communication.
Identify opportunities to improve processes and enhance client satisfaction.
Qualifications
Strong verbal and written communication skills.
High level of professionalism and confidentiality.
Ability to multitask, prioritize, and manage time effectively.
Detail-oriented with strong organizational abilities.
Problem-solving mindset with a commitment to high-quality service.
Ability to work independently and collaboratively within a team.
Additional Information
Competitive salary ($49,000 - $54,000 per year).
Professional growth and advancement opportunities.
Supportive and structured work environment.
Skill development and ongoing training.
Stable full-time position with long-term potential.
$49k-54k yearly 1d ago
Part-time Client Service Associate (Teller - 20 hours) - Memorial City /Houston, TX
Banktalent HQ
Customer service assistant job in Houston, TX
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our Memorial City Banking Center in Houston, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assistingcustomers with their everyday banking needs.
This role offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to connect with you!
Key Responsibilities:
Provide full-service banking services by accurately processing all financial transactions in a timely manner within established authorized limits, while maintaining an acceptable balancing record.
Utilize knowledge of available bank products and services to expand and increase client relationships.
Identify and address clients' needs by providing a variety of services which may include issuing counter checks, conducting account maintenance, performing money transfers, and receiving loan payments.
Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities.
Explore, identify, and maximize cross-selling of bank products based on clients' needs.
Perform all duties in compliance with laws, regulations, and bank policies and procedures.
Resolve client concerns through direct personal action or referral to alternative banking center or bank resources.
Adhere to the bank's security policies while maintaining confidentiality of bank records and client information.
Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals.
Perform other duties as assigned.
Required Qualifications:
High school diploma or equivalent required.
At least 6 months of experience in customerservice, banking, cashiering, balancing, and sales or a related field.
Prior experience in a customerservice or cash handling role, is preferred.
Excellent customerservice skills with the ability to communicate effectively.
Basic math skills and proficiency in using computers and cash handling equipment.
Strong attention to detail and accuracy in handling financial transactions.
Knowledge of banking products and services a plus.
Proficiency in cross-selling bank products tailored to clients' specific needs.
Experience in meeting or exceeding sales goals and referral targets.
Reliable attendance and exceptional time management skills.
Ability to work efficiently in a fast-paced environment while maintaining professionalism.
Work Schedule:
Monday-Friday, 8:45 AM - 5:15 PM
Saturday, 8:45 AM - 1:15 PM
This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above.
Employee Benefits:
At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.
Medical, Dental, and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match and Profit Sharing.
Mental Health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Competitive compensation in line with work experience.
Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$33k-57k yearly est. 2d ago
Customer Service Analyst
The Timken Company 4.6
Customer service assistant job in Houston, TX
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
Timken Power Systems, Philadelphia Gear brand has a current opening for a CustomerService Analyst specializing in rotating equipment to provide technical support, and quote/order management for industrial gears and gearboxes. This role bridges customers, outside sales, and internal engineering to diagnose failures, scope repairs, prepare technical quotes, and ensure timely, high-quality service delivery
Essential Responsibilities:
Serve as the primary technical contact for outside sales, customers and internal stakeholders for rotating equipment issues (gears, bearings, shafts, couplings, gearboxes).
Manage incoming parts/units, create and manage orders in the EPICOR, and communicate status updates to outside sales.
Prepare detailed repair estimates and technical quotations; support commercial negotiations as needed.
Coordinate with operations, engineering, quality, and external repair partners to schedule repairs, manage parts sourcing, and ensure successful repair execution.
Process warranty claims, returns, and repair authorizations; track warranty costs and maintain accurate records.
Track and report service KPIs (response time, resolution time, first-time-fix rate, warranty trend) and identify improvement opportunities.
Technical/ Functional Skills:
Customer-focused with strong problem-solving and troubleshooting skills
Attention to detail and data-driven decision making.
Time management and ability to prioritize multiple service requests.
Continuous improvement mindset and ownership of quality outcomes
Provide timely updates to the salesman regarding status of their inquiries/jobs
Strong knowledge of customerservice process and principles
Proven work experience as a CustomerService Analyst or similar role.
Deliver exceptional customer experience
Basic Qualifications:
Associate's degree in business-related field required, Bachelor's degree preferred.
Minimum of 3 years' experience supporting rotating equipment or power transmission products in customerservice, field service, maintenance, or engineering roles
Strong understanding of rotating equipment failure modes (bearing failure, lubrication, misalignment, imbalance, gear wear
Experience interpreting technical drawings, part catalogs, and specification sheets
Strong written and verbal communication skills with customer facing experience
Skilled in all MS Office products
Working knowledge of ERP systems, preferably Epicor
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
$42k-57k yearly est. 60d+ ago
Customer Service Coordinator
K&N Holdings 4.7
Customer service assistant job in Houston, TX
Full-time Description Position Overview
K&N Appliance Gallery is seeking a detail-oriented and customer-focused CustomerService Coordinator to join our team. This role serves as a vital link between our customers and operations, ensuring smooth communication and exceptional service throughout the customer journey. The ideal candidate will be organized, professional, and committed to resolving customer needs efficiently.
Key Responsibilities
Customer Communication & Follow-Up
Conduct confirmation calls to verify order details, delivery dates, and customer availability
Perform follow-up customerservice calls to ensure satisfaction and address any concerns
Serve as the dedicated phone line for all returns and service inquiries
Scheduling & Coordination
Assist in schedule and coordination of appliance installations with customers and Installation Manager
Assist in the management of appointment calendars to optimize efficiency and customer convenience
Communicate any scheduling changes or updates to relevant parties
Returns & Service Management
Assist in Process Return Merchandise Authorizations (RMAs) in accordance with company policies
Handle service call requests, documenting issues and coordinating with service technicians
Assist Returns and Service Processor with tracking and follow up on open service requests and returns to ensure timely resolution
Requirements Qualifications
Strong communication skills with a professional phone manner
Excellent organizational abilities and attention to detail
Ability to manage multiple tasks and priorities simultaneously
Problem-solving mindset with a commitment to customer satisfaction
Proficiency with computer systems and scheduling software
Previous customerservice experience preferred
Salary Description $20/hr
How much does a customer service assistant earn in Galveston, TX?
The average customer service assistant in Galveston, TX earns between $23,000 and $40,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Galveston, TX