Customer service assistant jobs in Gresham, OR - 888 jobs
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Bilingual Front Desk/Customer Service
Worksource Oregon 3.8
Customer service assistant job in Salem, OR
A current iMatchSkills account is required prior to referral to the employer.
To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}.
Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/CustomerService Representative.
The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.
Minimum Requirements:
- At least 18 years of age
- High school diploma or GED
- Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Preferred (Not Required):
- At least 1 year of customerservice experience
Job Duties:
- Answer phones
- Review and process applications for new business
- Create client files
- Answer client questions about billing and take payments
- Process cancellations
- Process incoming mail
- Electronic delivery of policies
- Work directly with mortgage companies and financial institutions
- Document review
Employer Notes:
- Employer conducts a drug test and background check
Hours and Wage
- Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
- $20 to $22, depending on experience
- Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customerservice.
$28k-35k yearly est. 3d ago
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Substance User Engagement Specialist
Outside In 4.0
Customer service assistant job in Portland, OR
The Substance User Engagement Specialist provides safer substance use and injury and infectious disease prevention services to over 200 clients a day. These services include Hepatitis C and HIV disease testing, as well as education and safer use counseling for substance users. The Substance User Engagement Specialist will also train clients and community members on using naloxone to prevent overdose. They will direct new or returning clients to appropriate Outside In programs and educate clients on how to access available services and resources in the community. This position will also help ensure a safe, peaceful neighborhood by monitoring agency buildings and public spaces. The Substance User Engagement Specialist will support staff in respectfully enforcing rules and assisting with intervention and de-escalation when there is problematic behavior. We are an equal opportunity employer dedicated to a workforce that is reflective of the communities served.
Essential Duties
Provide safer substance use services.
Provide HIV and Hepatitis C prevention education and testing.
Conduct overdose prevention and Naloxone trainings.
Supervise and support volunteer staff.
Provide Oregon Health Plan support to people who are using substances.
Engage with clients of Outside In's Youth Department, Medical Clinics, and Substance User Engagement Services.
Monitor drug-related behavior, camping, and sleeping in the neighborhoods, passageways, and common spaces of Outside In's buildings.
Be aware of exclusion and incident reporting procedures. Assist staff in issuing and following up on exclusions and incident reporting paperwork.
Assume other duties as requested by the Program Manager (?)
Technical Requirements:
Microsoft Office Suite (Word, Excel, Outlook)
Windows Server
Qualifications
EDUCATION EXPERIENCE
Experience working with people who use substances, are homeless, and/or high-risk youth and adults.
Demonstrated ability to maintain current knowledge of medical and social issues and information involved in substance user risk and injury reduction and prevention theory, alcohol & drug treatment, and HIV and Hepatitis C prevention education theory (through degree or certificate education, training, independent study, and/or experience).
Familiarity with issues related to the sex industry.
Experience with group facilitation and active listening.
Understanding of issues facing homeless youth and adults.
Experience providing HIV/Hepatitis C prevention education and interventions.
Good communication skills, both written and oral.
Strong professional boundaries with clients and staff.
Good organizational skills.
The ability to work respectfully with people from a wide range of backgrounds.
Working Conditions
This position is in a typical office and service delivery space, with moderate noise most of the time.
Physical Requirements
This job requires operating phones, computers, and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces, as well as moving to surrounding sites, is expected. Sporadically moves boxes weighing up to 10 pounds.
$44k-53k yearly est. 9d ago
Customs Brokerage Lead LCB TCRS4609
Trade Compliance Recruiting Solutions
Customer service assistant job in Portland, OR
Customs Brokerage Lead - LCB TCRS4609
The Customs Brokerage Lead will be the corporate brokerage license holder for an expanding logistic/freight forwarding company. This position will be responsible for ensuring compliance with all customs regulations, facilitating the clearance of goods, and providing expert guidance on customs-related matters.
This is an onsite position based near Portland, OR.
EXPECTATIONS
• Manage the corporate customs license application process with CBP
• Full responsibility to create the brokerage department for logistics company
• Set up entire brokerage system to include filer code & other areas of brokerage operation
• Prepare, review, and transmit import entries (ABI/ACE) for air and ocean shipments
• Classify commodities under HTSUS and ensure accurate duty and tax calculation
• Submit and manage ISF filings to ensure compliance and avoid penalties
• Resolve CBP and PGAs holds, exams, compliance inquiries, and release delays
• Stay up to date on import/export regulations, industry trends to incorporate into import processes
• Maintain accurate recordkeeping and documentation files
• Assist with Post Summary Corrections (PSC), protests, and post-entry work
• Develop and maintain customs bonds, compliance programs, and internal SOPs
ESSENTIALS
• 3-5+ years of experience in import compliance and brokerage
• Licensed Customs Broker required
• In depth knowledge of import entry process with CBP and PGAs (FDA, USDA, EPA, DOT etc)
• Solid understanding with HTS Classification, Country of Origin, valuation, and documentation
• Experience being corporate license holder and building operations from application to maintenance
• Strong analytical, organizational, and communication skills
• Experience with customs software, CargoWise preferred
• Proficient in MS Office; including Excel and Access
$98k-148k yearly est. 39d ago
Customer Success Lead
Targeted Talent
Customer service assistant job in Portland, OR
Job Description
The Customer Success Lead will oversee and assistcustomer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.
Duties/Responsibilities:
Help build the infrastructure and standard operating procedures for the department
Help create company guidelines particularly related to quality of service
Manage the department and ensure the team complies with company guidelines particularly related to quality of service.
Prepare knowledge-based documents such as summaries and responses to frequently asked questions.
Hire entry-level customer success employees.
Train new employees in the company's customerservice policies, procedures, and best practices.
Organize and oversee the schedules and work of the department.
Conduct performance evaluations that are timely and constructive.
Handle discipline and termination of employees as needed and in accordance with company policy.
Monitor or review calls or other correspondence between representatives and customers.
Ensure that representatives are informed about changes to company products and services.
Collect data and prepares reports on customer complaints and inquiries.
Prepare monthly reports summarizing the assigned customer success teams performance.
Assist with budget preparation for the Customer Success department.
Perform other related duties as assigned.
Required Skills/Abilities:
Bachelor's degree in business, technology or similar
At least five years of customer success experience required.
At least two years of experience in a supervisory role preferred.
At least two years of experience in customerserviceorcustomer success in the manufacturing industry
Excellent communication and presentation skills
Must be personable and enjoy working with people in an entirely customer-facing role
Knowledge of project management/delivery methods and tools
Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
Experience in the Food & Beverage or Consumer Packaged Goods domain preferred
Experience with Salesforce (or other CRM) desired
Ability to travel (job requires up to 30% travel)
Comfortable working as needed in a remote environment with video-conferencing tools
Excellent management and supervisory skills.
Excellent verbal and written communication skills.
Extensive knowledge of customerservice procedures and principles.
Organized with attention to detail.
Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour.
Ability to coach and mentor customer success representatives.
$98k-148k yearly est. 26d ago
Retention Specialist, Customer Support
Clio 3.9
Customer service assistant job in Vancouver, WA
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Retention Specialist to join our Customer Support Team in Burnaby, Calgary or Toronto. The ideal candidate will have a passion for problem solving customer issues, driving value of our products, and finding strategies to drive the retention of our existing customers.
What your team does:
The Retention Team is responsible for all internal and external inquiries related to account cancellations. They work to reduce churn and maximize the value of our products to our existing customers to drive value and revenue.
What you'll work on:
* Handle external requests related to account cancellations; understand the reason for cancellation and find solutions to retain customers
* Support our internal teams as the primary point of contact for cancellation requests and potential churn
* Address customer concerns and coordinate resolutions, as applicable, with our Finance, Billing, Product, Sales, and Customer Success teams; ensure timely delivery of our solutions
* Collaborate with Support leadership and other stakeholders to ensure our retention efforts are successful; make recommendations for improvements based on data and trends
* Track and communicate customer feedback to internal stakeholders
* Own and execute tasks within our tech stack including Salesforce, Gong, and other related tools
* Other tasks and duties assigned by Customer Support Leadership, as required
What you may have:
* 2+ years of experience in a customer facing support, sales, retention or save environment role
* Experience providing exceptional customerservice, including the ability to problem solve, multi-task, and provide summaries of issue resolution
* Excellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiences
* Curiosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problems
* The desire to win (and have fun) as a member of a high performing team
* A growth mindset and a sense of optimism and enthusiasm
Serious bonus points if you have:
* Bachelor's degree (or an expected completion date no later than January 2026 if in your final semester)
* Experience in the legal industry and/or knowledge of the justice system
* Experience with our current tech stack: Salesforce, Slack, Gong
#LI-Hybrid
This is a new role.
What you will find here:
Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
* Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
* Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
* Flexible time off policy, with an encouraged 20 days off per year.
* $2000 annual counseling benefit
* RRSP matching and RESP contribution
* Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $68,000 to $80,000 to $92,000 CAD. There are a separate set of salary bands for other regions based on local currency.
* Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through ****************** email addresses.
$68k-80k yearly Auto-Apply 29d ago
Customer Success Representative
Smarsh 4.6
Customer service assistant job in Portland, OR
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh.
We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute?
Respond to inbound customer calls in a prompt manner
Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem
Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need
Track activity in Salesforce and accurately logs outcomes of customer discussions
Process customer account or billing adjustments
Consistently meet or exceed time to resolution targets
Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met.
What will you bring?
1+ years' experience with customerservice, customer success, or inside sales preferably for the financial industry or similar highly regulated industry
Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines
Excellent communication, listening, influencing, and training skills
High-reaching, tenacious and results driven
Validated ability to work both independently and in a group environment
Excellent organization, documentation, and time management skills
Experience using Salesforce or equivalent CRM solution is a plus
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
$56k-83k yearly est. Auto-Apply 60d+ ago
Customer Service Supervisor
Levi Strauss 4.3
Customer service assistant job in Portland, OR
Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's , Dockers , Beyond Yoga ) stand for freedom and self-expression.
Supervisors contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.
We're looking for a Supervisor who shares our values:
Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.
Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
Drives Performance: You're results-oriented and support the team.
You'll support the leadership team to success:
Growing Sales: Execute sales strategies and monitor performance to drive revenue growth.
Be a coach: Guide and support team members through effective mentorship and leadership.
Operational Excellence: Manage daily store operations to ensure efficiency and maintain high standards.
Customer Focus: Ensure exceptional customerservice and foster a welcoming shopping environment.
The role requires someone who:
Is good with people and able to support, assist, and coach store associates to perform their work effectively.
Complies with all Levi's Stores policies, procedures, and programs, while able to follow directives of store management.
Consistently meets or exceeds established store and individual sales and performance goals.
Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
Must have reliable transportation.
Must be 18 years or older.
Life-Enhancing Perks:
Full-Time Employees:
Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.
Full-Time & Part-Time Employees:
Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
Live in Levi's: 60% employee discount.
Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.
Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
LOCATION
Portland, OR, USA
FULL TIME/PART TIME
Part time
COMPENSATION
The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.05 - $28.45 per hour, varying with experience and qualifications.
Current LS&Co Employees, apply via your Workday account.
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$17.1-28.5 hourly Auto-Apply 60d+ ago
Customer Service/Sales Professional
Mac's List
Customer service assistant job in Portland, OR
Join Our Team at Househappy: Home ServicesCustomerService/Sales Professional (Full-Time) Househappy is seeking a dynamic and results-driven Home ServicesCustomerService/Sales professional to join our growing team. If you are passionate about helping homeowners and have a background in construction or home improvement, we want to hear from you!
Key Responsibilities:
* Job Management: Schedule and oversee home maintenance and improvement service jobs from start to finish to achieve monthly team and departmental targets.
* Communication Excellence: Ensure timely and effective communication with homeowners and service providers, keeping everyone informed and satisfied.
* Proactive Workload Management: Assess and prioritize tasks to meet company goals efficiently.
* Process Adherence: Follow established procedures and best practices for communication and service operations.
* Bid Review: Accurately proof bid requests and estimates upon acceptance.
* Relationship Building: Foster strong business relationships with both new and existing customers and service providers by setting clear expectations and communicating effectively.
* Customer Satisfaction: Balance achieving results with delivering exceptional customerservice.
Qualifications:
* Experience: 3+ years in Sales, Home Improvement/Home Services, or related fields with a strong customerservice focus.
* Tech-Savvy: Proficiency in CRM software for managing customer interactions, bid requests, and job closure.
* Multitasking Skills: Ability to manage multiple priorities efficiently to meet set objectives.
* Communication Skills: Exceptional verbal and written communication skills to maintain a positive customer experience.
* Team Collaboration: Strong teamwork and collaboration abilities, working effectively with other team members and reporting to the Director of Home Services.
* Motivation: Driven to achieve individual and team monthly goals, eager to embrace new challenges.
* Professionalism: A strong work ethic, integrity, and reliability, with a positive attitude toward problem-solving.
* Location: Remote role, with annual travel to Portland, Oregon required. Preference for candidates located in Oregonor SW Washington.
Key Benefits:
* Incentives: Performance-based incentives and monthly bonuses.
* Time Off: Generous PTO program and 10 paid holidays per year.
* Health Benefits: Comprehensive health, dental, and vision insurance.
* Retirement Savings: 401K plan (no company match at this time).
If you're ready to take your career to the next level and make a significant impact in the home services industry, apply today to join the Househappy team!
Listing Type
Jobs | Hybrid | On-Site | Remote
Categories
Construction/Facilities
Position Type
Full Time
Experience Level
Entry Level | Mid Level
Employer Type
Direct Employer
Salary Min
50000
Salary Max
75000
Salary Type
/yr.
$34k-69k yearly est. 1d ago
Customer Success Coordinator
M.D.C. Holdings 4.7
Customer service assistant job in Vancouver, WA
BREAK GROUND ON A REWARDING CAREER WITH US!
The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.
We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us.
Positive Work Environment & Culture
Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments.
Job Summary
The Customer Success Coordinator serves as a point of contact for homebuyers throughout the construction and completion of their new home. This position is an expert on every home build project, helps keep the project on track, and will communicate with each assigned homebuyer, providing progress updates, timelines, and other helpful information on a consistent basis specified by the manager. This person is a front-line ambassador for Holt Homes and represents the company with the highest level of integrity, character, professionalism, courtesy, and ethics.
Qualifications
Completion of high school education
Minimum of 2 years of customerservice experience
Real estate and/or new home construction experience preferred
Ability to perform physical requirements of job, including but not limited to, standing, walking, sitting, stooping, and talking
Must be able to traverse sites in adverse weather
Reliable vehicle to drive from site to site
Valid Driver's License with a safe driving record
Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), and web-based software (e.g. social media)
Experience with programs Smartsheet and Sales Simplicity preferred
Customer Relationship Management (CRM) database experience preferred (i.e. Hubspot, Salesforce)
Potential remote work after mandatory in-office training, decided by manager
Demonstrated customer-focus and solution-orientation, talent for engaging and building trust quickly with all personality types
Skills
Ability to learn new software and programs quickly
Excellent communication skills, both verbal and written, in the English language
Strong follow-up skills
Ability to work independently as well as in a group setting
Adapt to a fast-paced, ever-changing environment
Responsibilities
Act as the secondary contact for homebuyers throughout the construction and closing process, working closely with the community team including construction, sales, warranty, and design centers to ensure a seamless experience
Travel to communities to capture photos of active builds for homes under contract to buyers
Maintain weekly onsite presence across assigned committees, including providing neighborhood condition reports
Facilitate and review pre-closure survey feedback, post close check-ins, and one year follow-ups
Provide real time triage and ticket responses from homebuyers under contract and either answer questions or direct to the appropriate party.
Clearly communicate corporate processes and policies to customers and set expectations accordingly.
Utilize lead management software (CRM) and other CX tools to provide homebuyers with relevant weekly updates on the status of their build.
Maintain close relationships with community sales consultants and field teams through regular contact, weekly status meetings and participate in ongoing training
Be an expert and enthusiastic brand ambassador for all things Holt Homes
Work Environment
Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time
Regularly drives to and from various Holt communities
Compensation
Base Salary: $55,000- $70,000
FLSA Status: Non-Exempt
Bonus Type: Year End Discretionary
Comprehensive Benefits Package
We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families:
Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.
Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Financial Future: Access a 401(k) retirement savings plan.
Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).
Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available.
Exclusive Perks & Discounts
Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts.
Pet Insurance: Enjoy discounted group pet insurance rates.
If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at ************************ for additional information.
Sekisui House U.S., Inc. is an Equal Opportunity Employer.
$55k-70k yearly Auto-Apply 4d ago
Admin and Customer Service Associate
Nova Analytic Labs 3.6
Customer service assistant job in Portland, OR
Nova Analytic Labs is a startup business interested in energetic, dedicated and experienced individuals to join our team. The person that fills this role will join Nova as one of the first team members. Everyday will be an opportunity to design innovative and efficient solutions to daily operations and support the high quality and rapid testing experience provided by Nova.
This role will initially be a mixed role. The primary focus will be to provide administrative support as it relates to laboratory launch tasks. The other focus will initially be on supporting sales, customerservice and marketing related launch tasks. This position will work with the laboratory to assist in requisitioning, coordination of lab technicians, remote samplers, and field sampling as needed.
This position will also be required to be on the road at least 1 day per week to function as a sample courier. The duties involve using the company vehicle to travel to client sites and pickup samples for testing.
Duties and Responsibilities
Highly proficient with software and technology solutions. Advanced computer user skills required.
Responsible for providing day to day supervision over administrative tasks
Responsible for receipt and transfer of samples
Function as an occasional sample courier using company provided vehicle
Responsible for maintaining sample logs and METRC chain of custody
Responsible for accurate data entry when necessary
Responsible for understanding and following all necessary SOPs
May be required to provide support and training to clients on\-site
Ensures resolution of ordering errors before samples are returned to clients
Assists administrative team with sales and marketing projects
Provides orientation and performance feedback on appropriate staff
Reviews policies and procedures to meet specific guidelines
Ensures prompt resolution of clerical errors
Maintains documentation and resolution of problem samples
Responsible for data entry and review, both in oversight and production
Responsible for documentation and resolution of customer complaints
Works as a liaison between laboratory, client base and lab management
Works closely with the Facility Director(s) and the QAO to organize documents, meetings and audits
Field calls, emails from clients
On\-board clients as necessary
Organize promotional materials, marketing outreach
Monitor communication platforms
Requirements
Advanced computer skills and ability to configure and program various SaaS software platforms used in day\-to\-day management of tasks, communication, finances, CRM etc. Experience with Zoho platform is a plus.
Bachelor degree with management experience preferred
2 years college coursework or high school diploma
1\-3 years of administrative experience, supervisory role preferred
Preferred experience in the cannabis testing, food testing or environmental testing field
Benefits This position includes health, dental and vision benefits.
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$27k-34k yearly est. 60d+ ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Customer service assistant job in Portland, OR
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customerservice representative (CSR) in Portland, OR. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Qualifications:
1+ year customerserviceor inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$45k-60k yearly est. Auto-Apply 60d+ ago
Parenting Call Specialist
Native American Rehabilitation Association Northwest 4.1
Customer service assistant job in Portland, OR
The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior.
EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473).
We are mission driven and spirit led!
Job Description
Position Summary:
The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting.
Essential Job Duties:
· Provide phone and/or video support to parents, families, and the local community.
· Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation.
· Assess suicide risk for callers and take necessary steps to ensure safety
· Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver.
· Monitor food and housing security
· Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting
· Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources
· Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs
· Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired
· Provide a warm hand off for consumers who are being referred out to resources
· Maintain logs and clinical records documenting support calls, follow-up, and outcomes
· Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer
· Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved
· Connect with parent and family community centers, resources, and disabled services public care delivery system as needed
· Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings.
Qualifications
· Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire.
· Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred.
· Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset.
· Desire to serve children and families in a supportive capacity.
· Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred.
· Understanding of common health and behavioral health issues for children and families.
· Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing.
· Initiative to communicate effectively in coordinating care.
· Excellent communication skills.
· Knowledge and skill in working in a multi-cultural environment.
· Good understanding of professional role and boundaries
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-44k yearly est. 60d+ ago
Automotive Customer Service Advisor - 1004
Tupeloms
Customer service assistant job in Portland, OR
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerserviceor sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$33k-42k yearly est. 1h ago
Customer Representative Specialist / Bureau of Motor Vehicles
Secretary of State 4.1
Customer service assistant job in Portland, OR
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department: Secretary of State - BMV
Location: Portland, Maine
Schedule: Monday - Friday
Job Class & Grade: 6604 - 16
Salary: $18.76 - $27.03
Closing Date: January 29, 2026
This position starts at step 3 $20.75
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.
About the Position:
The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. This is a designated Rover position and requires the incumbent to possess and maintain a valid driver's license. Travel to other branch locations may be required on business needs. Milage reimbursement is provided in accordance with State Policy.
You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues.
Exceptional customerservice is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year.
What We're Looking For:
CustomerService Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism.
Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy orcustomer satisfaction.
Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand.
Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
Professionalism: Consistently represent the Department with respect, integrity, and accountability.
Key Competencies We Value:
Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact.
Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness.
Time Management: Prioritize tasks and complete assignments accurately and on time.
Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust.
Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
In This Role You Will:
Deliver exceptional customerservice in person and by phone while assistingcustomers with motor vehicle services.
Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services.
Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services.
Accurately collect fees and process transactions.
Assist with requests for address changes, driving records, and processing disability placard applications.
Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care.
Minimum Qualifications:
Training, education, and/or experience in office and administrative support work that demonstrates:
Proficiency in applying a solid knowledge of the principles and practices of quality customerservice to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component.
The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures
The ability to deal effectively with customers and maintain composure in stressful customer-service situations.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
Why Join Our Team?
We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Contact information:
Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email ***********************
Application Instructions:
To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time.
Need a paper application? Download one [HERE] or call ************.
Submit paper applications, cover letter, and resume before the closing date to:
Office of Human Resources
Secretary of State, Office of Human Resources
101 Hospital Street
Augusta, ME 04330
Fax: ************
We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$18.8-27 hourly Auto-Apply 4d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service assistant job in Portland, OR
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$32k-39k yearly est. 4d ago
Customer Service Advisor
Radius Recycling
Customer service assistant job in Vancouver, WA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$31k-39k yearly est. 4d ago
Court Liaison / Customer Service Agent
2 Watch Monitoring Inc.
Customer service assistant job in Vancouver, WA
RESPONSIBILITIES
2WM is a preferred service provider for the State of WA for incarceration services, including monitoring
and reporting.
This position serves as front line contact for clients of the court and for program participants of the
courts. Will do registration, intake, specimen collection for drug testing, collect payments, data entry,
and administer regulated processes to participants in court-ordered programs. Also responsible for
updating records and answering phones.
QUALIFICATIONS
High School Diploma or equivalent
Must be comfortable observing and handling biological specimens.
Must be able to give and receive verbal and written instructions
Working at a fast pace with the ability to multi-task
Ability to concentrate on the task at hand
Ability to work in a rapidly changing environment
Demonstrates good organizational, communication, and interpersonal skills; ability to manage concerns of customers in a professional manner
Must be able to make decisions based on established procedures and exercise good judgment
Physical Requirements:
Light to moderate physical effort (lift/carry up to 25 lbs)
Repetitive motions and/or prolonged computer use
CONDITIONS OF EMPLOYMENT
Successfully pass pre-employment Washington State Criminal History Background check
Successfully pass pre-employment drug screening
Requirements:
$29k-37k yearly est. 28d ago
Cold Calling Specialist
Weather Built Homes LLC
Customer service assistant job in Vancouver, WA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Join the Winning Team at Weather Built Homes!
Location:Onsite in Vancouver, WA
Schedule: Part-Time | MondayFriday, 8:00 AM 2:30 PM
Pay: $18$20/hour (based on experience) + Uncapped Bonus Opportunities
Were looking for a motivated Cold Calling Specialist to join our team! This role is 100% focused on outbound cold callingyoull be the first point of contact with homeowners, introducing our services and sparking their interest.
What Youll Do
Make daily outbound calls to homeowners
Introduce our company and services in a professional, friendly manner
Record clear and accurate notes from each conversation
Follow scripts and rebuttals while adding your own personality and style
What Were Looking For
Previous cold calling experience (required)
Strong communication skills and a confident phone presence
Comfortable handling objections
Self-motivated, reliable, and able to work independently
Someone who can let rejection roll off their back and persevere with a great attitude
What We Offer
Competitive hourly pay (based on experience)
Supportive team environment with training provided
Opportunities for growth within the company
If you have cold calling experience and love connecting with people over the phone, wed love to hear from you!
$18 hourly 4d ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Customer service assistant job in Salem, OR
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistanceor an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
Customer Service Supervisor
Levi Strauss & Co 4.3
Customer service assistant job in Portland, OR
Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's, Dockers, Beyond Yoga) stand for freedom and self-expression.
Supervisors contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.
We're looking for a Supervisor who shares our values:
* Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
* Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.
* Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
* Drives Performance: You're results-oriented and support the team.
You'll support the leadership team to success:
* Growing Sales: Execute sales strategies and monitor performance to drive revenue growth.
* Be a coach: Guide and support team members through effective mentorship and leadership.
* Operational Excellence: Manage daily store operations to ensure efficiency and maintain high standards.
* Customer Focus: Ensure exceptional customerservice and foster a welcoming shopping environment.
The role requires someone who:
* Is good with people and able to support, assist, and coach store associates to perform their work effectively.
* Complies with all Levi's Stores policies, procedures, and programs, while able to follow directives of store management.
* Consistently meets or exceeds established store and individual sales and performance goals.
* Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
* Must have reliable transportation.
* Must be 18 years or older.
Life-Enhancing Perks:
Full-Time Employees:
Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.
Full-Time & Part-Time Employees:
Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
Live in Levi's: 60% employee discount.
Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.
Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
LOCATION
Portland, OR, USA
FULL TIME/PART TIME
Part time
COMPENSATION
The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.05 - $28.45 per hour, varying with experience and qualifications.
Current LS&Co Employees, apply via your Workday account.
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
How much does a customer service assistant earn in Gresham, OR?
The average customer service assistant in Gresham, OR earns between $29,000 and $45,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Gresham, OR
$36,000
What are the biggest employers of Customer Service Assistants in Gresham, OR?
The biggest employers of Customer Service Assistants in Gresham, OR are: