Customer Service Assistant Jobs in Hamilton, OH

Working as part of the business sales process account team (e.g. Account Manager/Customer Business Manager, Sales Engineer, etc.) to meet customer expectations Generate service orders via the appropriate service order system to activate voice & data services and generate billing Receive calls from customers regarding billing, payment arrangements, toll inquiries, requests for new, changed service or after market opportunities and associated rates, or miscellaneous information; complete request to customer satisfaction Determine availability of and oversee the coordination of resources to meet customer requests Where resources are not available, follow through to ensure facilities successful resolution Focusing on complex business applications as determined by the sales process account team for selected business customer set Proactively notify customer when exception to customer request exists Visit customer premises (if not already located on premises) as required Resolve errors/problems which prevent assignment, design or translation of service orders Research/resolve customer problems to ensure customer satisfaction (e.g. spreadsheets, conference call, etc.) Verify completion of orders and notify customers accordingly Ownership/accountability for accurate and timely completion of customer requests (48 hour turnaround time) Respond to bill inquiries and initiate appropriate corrective action Effectively multi-task to achieve specific measurable goals toward productivity, accuracy, and business objectives Responsible to keep oneself updated on pricing, services, procedures, and promotions May be required to cross-train others Experience/Background Demonstrated experience in customer service within last three years College degree preferred but not necessary Demonstrated experience with Microsoft Office advantageous Proven customer satisfaction skills Takes initiative on projects driven by customer needs Demonstrated success as member of team with good communication skills Work Environment Work location: Downtown Work hours are weekdays Works as member of account team Dress is generally business casual Subject to measurements relating to performance and accuracy by ongoing supervisory observations We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out ******************* email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security.

Life's not about a job, it's about purpose. Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work? We're looking for a family service professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. This isn't your typical sales job-and we're not your typical company! Our Sales Professionals enjoy: • Unlimited Income Potential - with a competitive commissioned incentive package • Stability - Service Corporation International (SCI*) includes the Dignity Memorial brand and is the nation's largest provider of funeral, cremation and cemetery services. Learn more at sci-corp.com. • Company-Provided Leads - we use the world's #1 lead-management system and other best-in- class technology platforms • Full Benefits* - including medical, dental and vision insurance and tuition assistance, PLUS a 401K program with a generous company match! • Ongoing Training • Advancement Opportunities • Certified Great Place to Work since 2017! SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. For any difficulties with the application process, please reach out to ******************* . *Based on eligibility requirements Job Profile ID: S00070 Time Type: Full time Location Name: Miami Valley Memory Gardens Mgmt Co.

Sales Desk Professional PR: $21.26/HR Duration: 12-month contract (possibility on-going/being brought on perm) Must Haves: 2-3 years of experience in a help desk, service desk, sales, or call center environment MS Office Suite proficiency - must be advanced in MS Outlook and MS Excel Experience using SAP, Oracle, or AS400 Order Entry/Order Management Understand shipping terms Strong reliability, ownership, and proactive problem solving Plusses: Sales experience within a call center environment Automotive industry experience Experience using Salesforce and/or New Voice Media MS Excel (v-look ups, pivot tables, conditional formatting) ERP systems (order side not procurement side) MRP Systems Day to Day: Insight Global is looking for a Sales Desk Professional for a commercial vehicle supplier in Hebron, KY. This position is client facing and spends much of their time processing and managing customer orders and developing customer relationships. Negotiating and/or adjusting delivery dates with agreement of customers; ensuring continuity in supply to customers; reporting of customer orders fulfillment; support in resolving logistic claims; cooperation with production & material planning teams. Day to Day %: Answering inbound calls - 30% Emails from customers - 30% Adding in orders, verifying inventory, verifying pricing, tracking information for orders and add into SAP - 40% Main roles and responsibilities include: Answer incoming customer phone calls and provide professional first-class sales support. Receive and process orders on behalf of customer in an efficient and accurate manner, as well as providing order status updates, monitoring customer orders, negotiate and adjust delivery dates with agreement of customers. Work with customer to meet customer service fill rate goals, maximize customer satisfaction. Interface with customers and Key Account Managers to resolve issues affecting customer satisfaction and to support key customer account activity.

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

Rocket Shippers, the e-commerce fulfillment division of Pride Global, is a technology-forward 3PL that ensures reliable and cost-effective shipping and fulfillment. We help small to medium-sized businesses streamline their e-commerce presence, optimize their fulfillment, and get products to their customers on time. We are seeking a Customer Service Representative in Hebron, KY! The Customer Service Representative in this role will ensure seamless communication from onboarding new clients, managing client's daily needs, upselling products/services, and ensuring accurate execution of all order fulfillment, allowing us to provide the highest level of service to our customers. This individual will play a vital role in managing our current and future client base as one of the main points of contact for Rocket Shippers customers. Hours are 7:00 AM - 3:30 PM, Monday to Friday. The Opportunity: Act as main point of contact for assigned accounts Successfully onboard new clients Determine standard operating procedures with clients and work to provide solutions that fit their needs Accurately enter customer orders into the order fulfillment management system Communicating via phone and email with contracted carriers to coordinate LTL and FTL freight inbound and outbound Proactively investigate issues that arise and working with team members to provide solutions. To include issues surrounding packaging, shipping, and inventory control Interface with clients via ZOOM, Microsoft Teams, phone call or email - virtual meetings will be held regularly with customers Creating pickup and delivery appointments via phone and email Receive and approve proposals for LTF and FTF freight Will be responsible for retaining client base Assist with additional responsibilities as needed What you bring: 2+ years working experience with Microsoft Outlook, Microsoft Excel, and Microsoft Word 3+ years' experience in customer service or account management 3+ years' experience in logistics related environment (3PL or Ecommerce experience preferred) Advanced Microsoft Excel training or certificate Advanced Grammar skills Benefits: Wellness Benefits 401K Cultural initiatives and perks (e.g The DOJO - our cultural program, Lioness - our women's equity initiative, Diversity and Inclusion, Pride in Education, and community volunteer opportunities) Opportunities for growth and development A supportive workplace which promotes diversity of thought, new ideas, and team success The ability to impact livelihoods every day! Health, Medical, Vision Benefits Office Happy Hours! Supportive & Motivating team As a certified, minority-owned business Pride Global is committed to strengthening our community by focusing on diversity and inclusion efforts both internally and externally. We believe our differences make us stronger. We work to address opportunities and obstacles that disproportionately affect people of color, women, members of the LGBTQ+ community, seniors, individuals with disabilities and veterans. Pride's commitment is intentional, focused, and measurable. Pride Global and its affiliate companies' is an Equal Opportunity Employer. We believe in an inclusive workplace that values different perspectives, fosters creativity, and innovation. We aim to hire and cultivate diverse talent from all backgrounds and perspectives. We are dedicated to building an empowering and inclusive workplace for all. If you require any accommodations, please reach out to ************************** Compensation range: $45,000- $50,000 yearly.

Job - Customer Service and Inside Sales Pay - $22 to $24 an hour Exciting Opportunity with a Woman-Owned Business! LHH Recruitment Solutions is thrilled to present an amazing contract-to-hire opportunity on behalf of our esteemed client. We are seeking a passionate and dedicated Customer Care and Inside Sales Specialist to join our client's dynamic team in their Blue Ash office, offering competitive pay of $22 to $24 per hour. In this role, you will be responsible for providing support to potential and current customers, the sales and technician teams, scheduling, and marketing efforts. Developing and maintaining a positive rapport with customers and the team is essential for success. Working hours - 8:00 AM - 4:30 PM EST, Monday to Friday. Responsibilities - Serve as the primary point of contact for potential and current customers' questions about products, prices, availability, and product uses. Schedule appointments as needed. Use the customer relationship database to maintain ongoing records for leads and customers. Follow up with customers promptly after installation is completed. Engage with social media to effectively build relationships and interact with prospects and customers. Prepare accurate reports on a daily, weekly, or monthly basis as defined by management. Create and update sales material as needed. Perform other duties as assigned. Minimum Qualifications - Demonstrate an aptitude for problem-solving. Capable of multi-tasking and working independently. Excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite and social media applications. Detail-oriented with excellent organizational skills. Stellar time management skills. Strong customer service focus. Thrive in a busy environment that requires creative problem-solving skills. Prior experience in scheduling preferred. Benefits- Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. This is your chance to be part of a forward-thinking, woman-owned business that values innovation, collaboration, and excellence. If you're ready to take your career to the next level and make a meaningful impact, we want to hear from you!

Help your career “take flight” as a Customer Service Representative with the Global Leader in Aerospace Ground Support Equipment! AGSE is a world leader in the development and manufacture of innovative aerospace ground support equipment and tooling since 1973. Headquartered in Los Angeles, CA and with offices worldwide, our staff of over 250 trained professionals delivers a range of AOG, GSE and Tooling Products, training, and services unmatched in the aviation industry. Why choose AGSE? As a privately held company, we take pride in our work/life balance philosophy -you are more than just a number! Job Summary: We are looking for a self-motivated customer service specialist to assist AGSE in developing and maintaining strong relationships with global aerospace customers. · Prepare and submit responses to customer requests for quotes (RFQs). · Process customer purchase orders and provides status updates on deliveries. · Answer customer inquiries regarding quotes, orders, invoices, technical concerns, and service questions. · Ensure product costs and associated prices are updated and maintained in the ERP System. · Prepare product pricing catalogs. Benefits: Annual Bonus/Profit Sharing Yearly reviews/raises Competitive Salary Paid Vacations Paid Sick Time 401k with company match up to 5% Medical, Dental, Vision Insurance Company sponsored: Donut Days, Birthday and Holiday "extras,” BBQ luncheons, and employee outings Work Schedule: Monday to Friday - 7:30am to 4:30pm - NO WEEKENDS! Experience: Customer Service: 5 years (Required) Manufacturing: 5 years (Preferred) Work Location: Cincinnati OH, 45215 Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year

Are you a dedicated, customer service individual looking to get your foot in the door with a large, reputable company based here in the Cincinnati area? Don't wait and apply today! What you will be doing as the Financial Customer Service Representative: Answer inbound calls from customers in regards to their Annuity plan. Assist with any questions, concerns, or plan changes. Escalate any issues/calls appropriately. Ensure all calls are completed successfully and customers inquirers are answered. What you will need as the Financial Customer Service Representative: High School diploma or equivalent experience. 2+ years of Customer Service experience. Ability to navigate multiple programs/systems. Call Center experience is a plus. Financial Services experience is a plus. Understanding of Annuity programs is a plus.

First shift - Tuesday-Saturday 9 AM to 5:30 PM EST (including one late day of 10:30am - 7:00pm) -$16.50/Hr on w2 Key skills for the job: 1. should be attentive 2. good listening and learning 3. should be good at Data entry and typing 4. Real - time Data tracking and navigation 5. Phone etiquette 6. computer literacy This role supports the overall performance, education, and escalation of study questions or data discrepancies of the sites on a study level. This person will act as the point of contact for sites and monitors, ensure proper data entry, and be work with monitors throughout the pharmaceutical trials and sample testing. The best candidates brings: Accurate data entry skills Strong client and phone service skills. Basic knowledge of patient and clinical practices. Note: It is contract to hire position.

Delivering Passion with Every Shipment! Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. In 2021, Apex joined the Kuehne+Nagel Group and together have become the Number 1 Global Air Freight Forwarder. Summary: To coordinate the transportation of international shipments and prepare international trade documentation for clients import shipments. Ensure compliance with US import requirements on behalf of client and Apex. Coordinate all activities necessary to transport international shipments with contracted cartage agents, airlines, and contracted Customs bonded facilities. Responsible for interfacing with US Customs and coordinate Customs entry clearance activities. Duties/Responsibilities: Prepare international trade documents; e.g. Air waybills, Ocean/Truck Bills of Lading, Commercial Invoices, Certificates of Origin, In-Bond Documents, Customs Entry documents, Delivery Orders for company shipments. Coordinate all activities necessary to transport clients' import shipments with contracted cartage agents, airlines and company bonded facilities. Performs daily follow up of clients' import shipments to ensure Customs clearance is obtained for U.S. import shipments, Coordinates with foreign clients', airlines, US Customs, gateway clearance points, clients' customer service, the consignee and external vendor agents, concerning shipments that are either held or delayed. Provides proactive notification of shipment status to clients' customer service. Resolve all issues on service inquiries related to the clients' import shipments. Maintains up to date specific knowledge of U.S. Import requirements (Customs & Border Protection, FDA, etc.), specific transportation industry knowledge and general knowledge of other federal regulatory agencies. Payment of duties and fees on behalf of our clients Prepare all necessary documents for data entry submission to US Customs Verify eligibility for trade programs including NAFTA, CAFTA-DR, GSP, CBI, Chapter 98, etc. Ensure that all entries are filed on time and freight delivered in a timely manner in accordance with our company and customer expectations Follow up on customs clearance, other government agency and resolving related issues. Communication with inter office staff and customers. Customs entry auditing. Develop business relationships with US Customs & clients. Stay abreast of all import laws and regulation changes to ensure compliance. Provides HTS classification for import shipments and any other government agency requirements Assists the client in logistic planning and coordinates the movement of large and/or complex shipments. Creates and provides reports of shipping activity and client billing. Maintains and ensures regulatory integrity of import records for seven years. Assist company to implement compliance processes for the purpose of adhering to corporate polices and relevant regulations, including but not limited to the US Customs Regulations. Audit import entries, including verification of classification, valuation, country of origin, commercial invoice requirements, Incoterms, documentation, and other government agency requirements. Maintain client and import shipment files ensuring hard copy and electronic copies maintained. Job requirements: Two years college / equivalent. One (1) to Two (2) years Customs Brokerage experience, Or, two (2) to three (3) years administrative experience in US import and international shipping/documentation requirements. Broad general knowledge of Federal regulations regarding Import requirements. Must be able to type minimum of 35 WPM. Knowledge of Customs entry and international transportation of goods preferred. Ability to multi-task, customer service skills, attention to detail, time management, effective analytical, human relations, professional written and oral communications skills and attendance punctuality required. Experience with MS Office Suite (Word, PowerPoint, Excel & Outlook) required.

6-month Contract-To-Hire (full-time W2) Training Schedule: Monday-Friday 8:00-5:00pm the first 2 weeks Work Schedule: Monday-Friday 8:00-5:00pm with alternating Saturdays afterwards On-Site Locations: 225 Pictoria Drive Cincinnati, OH 45246 Pay: $16-18/hr (40 hrs/wk) Overview Customer Service Representatives (Client Advocates) are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat. Team members are to represent well by presenting a positive, professional image while meeting or exceeding customer expectations. Essential Functions/Responsibilities: Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media and online chat. Recognize sales opportunities and recommend products to clients in and refer clients to sales associates Remain current on products, services, policies and procedures Resolve customer inquiries or issues with respect to any loan product offered by our Banking client Resolve customer issues through account research and utilization of support materials and resources Perform customer account transaction and maintenance activities accurately Strive for first contact resolution of customer inquiries, transactions and problem resolution Escalate customer requests requiring additional knowledge or expertise as defined by department leadership Minimum Knowledge, Skills, and Abilities: High school diploma or general education degree (GED) Demonstrated ability in providing excellent customer service Preferred Knowledge and Skills: 1+ years of experience working in a high call volume service center Working knowledge of database software, such as Jack Henry Silverlake or other customer information systems Strong interpersonal, verbal and written communication skills ABOUT EIGHT ELEVEN DBA CALCULATED HIRE: At Calculated Hire, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Calculated Hire has established and maintained relationships that are designed to meet your staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location

RegularYour opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry.You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn'trequired for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Job Details Quality Gold, Inc.-Fairfield, OH - Fairfield, OH Full Time High School None Day Customer ServiceDescription Quality Gold, Inc. is a family-owned global company founded in 1979. We are headquartered in Fairfield, Ohio, and operate within the United States, Canada, and India. As a wholesale distributor and manufacturer, we offer more than 165,000 jewelry and gift products that are available to ship same day, and more than 150,000 items available via special order. We actively serve more than 15,000 retailers across the United States, its territories, and Canada. At Quality Gold, we're not just about delivering high-quality solutions and services in the jewelry wholesale industry - we're about growth and innovation. As a company that's constantly expanding, we're at the forefront of technology, providing cutting-edge services to our ever-growing clientele. Our business has been built on a commitment to provide the largest selection of products, the best service, and the best value to our customers. We're looking for energetic and dedicated team players to contribute to our upward trajectory and play a key role in our journey towards even greater success. BENEFITS: We offer a comprehensive benefits package that includes the following: Medical, dental, and vision insurance, company-paid life insurance, and short/long-term disability insurance are all available to you on the first month following your start date. Over two weeks of Paid Time Off (PTO) that starts accruing on your first day of employment and increases after six years of service. Company 401(K) program with company matching that you are eligible to participate in the first month following three months of employment. Profit sharing, supplemental insurance, adoption assistance, employee discount, referral program, employee assistance program, and more! Summary: Interact in person or over the phone with a friendly and positive approach with customers to provide information in response to inquiries about products and services, resolve customer issues and place customer orders utilizing a strategy that ensures customer satisfaction. Essential Functions: Welcome guests, customers, employees, and applicants with scheduled appointments and notify appropriate individuals of the guest(s) arrival. Assist local customers with order pick-ups and process payment of orders as necessary. Process and mail customer packets for refining the program. Process customer returns by identifying the product or possible defects, locating invoices in the company database, applying credit to the customer account, and processing the merchandise returned. Answer customer inbound phone calls utilizing a script for the initial part of the phone call and throughout the call to verify accurate account information, ensure proper approvals for ordering and accurate information is received, and enter the order into the Company's ordering system correctly. In a pleasant manner, interact with customers by telephone or in person to provide information about products or services, check product availability, take or enter orders, cancel orders, confirm shipments and ship dates, and assist the customer with complaints or questions about company products. Assess customer needs and reactions and adjust communication style to ensure customer satisfaction. Regular attendance and compliance with the Company's handbook policies and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies: Strong communication skills with the ability to control the conversation, convey ideas and support customer need in a way that satisfies the customer. Ability to adjust communication style to turn a negative customer experience into a positive experience. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to use logic and reasoning to identify problems and review related information to develop and evaluate options and implement solutions. Knowledge of window's operating system and the internet. Basic mathematics knowledge to solve problems. Alpha and numeric data entry skills. Ability to learn extensive product information. Supervisory Responsibilities: No supervisory responsibilities Work Environment: This position works in a climate-controlled office environment with an individual cubicle space and a shared front desk space when working the front desk. Background noises and conversations can be heard in the work area. This position is not remote. Physical Demands: Sitting at a desk, using a computer keyboard and mouse and viewing a computer screen for long periods of time. Lift up to 10 pounds. Active listening utilizing a phone headset. Reaching, grasping, and bending. Ability to speak for long periods of time. Ability to view a computer screen for long periods of time. Position Type and Expected Hours of Work: Hours are Monday through Friday 8:30 a.m. to 5:00 p.m. Hours vary based on front desk coverage responsibilities. Overtime hours and Saturday hours are required between Thanksgiving and Christmas. Travel: 0% Travel Required Education and Experience: High School Degree or GED Preferred Education and Experience: Previous experience working with customers face to face, telephonically, or in a call center. Previous experience or knowledge of jewelry, including stone settings, precious metals, stones, weights, sizes, etc. EQUAL OPPORTUNITY EMPLOYER STATEMENT Quality Gold, Inc. prohibits discrimination and harassment of its employees or applicants based on a person's age, disability, gender, gender, gender identity or expression, sexual orientation, national origin, race, color, religion, veteran status, marital status, genetic information, or any other protected group status. Other Duties: This job description is not intended to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Quality Gold participates in the Department of Homeland Security and Social Security Administration's E-Verify program. E-Verify

Customer Support Assistant - Pattern Promotions Job Type: Full-time (38 hours per week) Salary: $750 to $1,300 per week About Us: At Pattern Promotions, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with dedication, collaboration, and genuinely caring about our client's objectives and outcomes. Job Description: We are looking for a dedicated and customer-focused Customer Support Assistant to join our team. As a key member of our customer service department, you will provide outstanding support to our clients, helping to resolve issues, answer inquiries, and ensure a seamless customer experience. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide accurate information about our products and services Troubleshoot and resolve customer issues or escalate them to the appropriate department Maintain customer records by updating account information Collaborate with team members to improve customer service processes Monitor customer feedback and suggest ways to enhance the customer experience Assist in the preparation of reports and analysis of customer support metrics Qualifications: High school diploma or equivalent; a degree in a related field is a plus Strong communication skills, both verbal and written Excellent problem-solving abilities and attention to detail Ability to work efficiently in a fast-paced environment Proficiency in MS Office and experience with customer support software A positive attitude and a strong commitment to customer satisfaction Benefits: Competitive weekly salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional growth and career advancement Supportive and collaborative work environment Join Pattern Promotions and contribute to a team that values dedication, collaboration, and a genuine commitment to our clients' success. Apply today and take the first step toward a rewarding career with us!

About Us: Blue Print Out is a forward-thinking company dedicated to delivering exceptional solutions to our clients. Our mission is to build strong relationships through high-quality service and innovative approaches. At Blue Print Out, we believe in creating a workplace where collaboration, growth, and customer satisfaction are at the core of everything we do. Job Description: We are looking for a detail-oriented and enthusiastic Customer Support Assistant to join our team in Blue Ash, OH. This role involves providing exceptional service to our clients by addressing their inquiries, resolving issues, and ensuring a seamless experience. You will act as the first point of contact for customers, representing the values of Blue Print Out with professionalism and care. Responsibilities: Handle customer inquiries via phone, email, and other communication channels promptly and professionally. Assist customers with order tracking, product information, and issue resolution. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure timely and effective solutions. Identify and escalate complex issues to the appropriate department when necessary. Provide feedback on customer needs and process improvements to the management team. Qualifications Skills & Qualifications: Strong verbal and written communication skills. Ability to manage multiple tasks and prioritize effectively. Problem-solving skills and a positive attitude toward customer interactions. Attention to detail and organizational abilities. Proficiency in basic computer applications (Microsoft Office Suite, email, etc.). Previous customer service or support experience is a plus but not required. Additional Information Benefits: Competitive salary of $35,000 - $40,000 per year. Opportunities for growth and career advancement within the company. Comprehensive training to help you excel in your role. Health, dental, and vision insurance options. Paid time off, including vacation and holidays. Supportive and collaborative team environment.

Job DescriptionWe have an immediate opening for a Customer Service Representative/Shift Leader. Must be able to work various shifts per week. • Be authorized to work in the United States. Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are you waiting for, apply today! Additional Information All your information will be kept confidential according to EEO guidelines.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Reconditioning Service Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $58,400.00 - $87,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description Supervisor, Reconditioning Service (Manheim) At Manheim (a Cox Automotive company), we put an emphasis on high quality standards in reconditioning and remarketing, and we're looking for a Supervisor, Reconditioning who does the same. Benefits You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer: * Competitive pay with opportunities for annual bonuses. * Unlimited paid vacation time (effective day 1) because we know you need time to recharge. * 7 company paid holidays (effective day 1). * Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. * At Cox, we believe in being transparent - please click on the link (Cox Benefits Overview) to learn more about our awesome healthcare benefits. * 10 days of free child or senior care through your complimentary Care.com membership. * Generous 401(k) retirement plans with up to 8% company match. * Flexible work schedules. * Great coworkers who love being part of a team. * Employee discounts on hundreds of items, from cars to computers to continuing education. What You'll Do * Manage the activities of all recon employees, ensuring all reconditioning services and processes utilized meet Manheim's (and the customer's) guidelines and specifications. * Determine and oversee the allocation and scheduling of staffing levels. * Communicate, discuss and resolve reconditioning goals, results and problems with location and market leadership teams, in partnership with reconditioning leadership. * Measure process efficiency and effectiveness and implement improvement strategies as needed. * Manage the purchase and maintenance of equipment, materials and supplies for all recon shops. * Recruit and train new employees. * Ensure shops maintain Manheim-defined standard operating procedures and guidelines. Who You Are You're laser-focused when the heat is on and feel totally comfortable leading a shop of employees through the day's tasks. Beyond that, here's what you need: Minimum: * BA/BS degree and 3+ years of related experience (reconditioning or lot operations) with at least 1 year experience in a management or lead role; or an equivalent combination of education and work-related experience. * Experience in the automobile or auction industry. * Strong communication and interpersonal skills. * A valid driver's license and good driving record. * The ability to drive vehicles with standard and automatic transmissions. * Effective leadership and organizational skills. * Strong business acumen with focus on operations. Preferred: * ASE certification for automotive body repair or reconditioning. Take the wheel and drive straight into your future with Cox. Apply now! Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Are you passionate about creating memorable experiences for guests from all around the world? Homewood Suites by Hilton Florence in Florence, KY is seeking a dedicated Reservations Agent to join our team. As part of our dynamic and customer-focused environment, you will play a pivotal role in ensuring each guest's stay is exceptional. You will be responsible for handling reservations with precision and care, providing top-notch customer service every step of the way. Join us in our commitment to delivering unforgettable stays and be a part of a supportive team that values teamwork and excellence. With a competitive hourly salary of $14 - $15, this is a fantastic opportunity to grow in the hospitality industry. Handle incoming reservation calls and online reservations efficiently and accurately. Purpose: To ensure a seamless booking process for guests and maximize room occupancy. Provide excellent customer service by addressing guest inquiries, concerns, and special requests professionally. Purpose: To enhance guest satisfaction and loyalty to the hotel. Process cancellations and modifications to reservations following hotel policies and procedures. Purpose: To manage room inventory effectively and optimize revenue. Collaborate with housekeeping and front desk staff to communicate special requests and ensure guest needs are met. Purpose: To coordinate smooth guest check-ins and provide personalized service. Keep accurate records of reservations, guest interactions, and payment transactions in the hotel's booking system. Purpose: To maintain organized booking information and facilitate efficient operations. Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment. 1-2 years of experience in customer service or hospitality industry. Proficiency in using reservation software systems. Excellent verbal and written communication skills. Ability to work flexible hours, including weekends and evenings. Strong attention to detail and organizational skills. Must be able to stand on your feet for 8 hours during a typical shift. Please only apply if you meet each of these criteria