Post job

Customer service assistant jobs in Hawaii

- 969 jobs
  • Customer Loyalty Representative - FT

    Avis Budget Group 4.1company rating

    Customer service assistant job in Lihue, HI

    $21.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. What You'll Do: In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience. Perks You'll Get: Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Engaging personality, effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles. Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. LihueHawaiiUnited States of America
    $21 hourly Auto-Apply 3d ago
  • Lead Retail Customer Service Associate

    Fedex Office 4.4company rating

    Customer service assistant job in Urban Honolulu, HI

    The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Manages production flow to ensure all production orders are done right and on time Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management Sets up complex orders and performs multiple tasks at the same time Responsible for ensuring quality during and after production process Ensures communication among shifts Coordinates pick-up and delivery of customer orders May provide leadership to team members on an assigned shift Assists in the training of store team members Collates, sorts and organizes customer orders Operates the Point of Sale terminal (POS), handles financial transactions and makes change Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows instructions of supervisors and assists other team members in performing store functions Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures Secondary responsibility for coordination of all shipping related services and activities, to include: Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.60 - $24.19/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $20.6-24.2 hourly 1d ago
  • Customer Loyalty Representative - FT

    Avis Budget Group 4.1company rating

    Customer service assistant job in Kailua, HI

    $19.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. What You'll Do: In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience. Perks You'll Get: Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Engaging personality, effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles. Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Kailua KonaHawaiiUnited States of America
    $19.5 hourly Auto-Apply 2d ago
  • Care Consultant

    Wilson Care Group

    Customer service assistant job in Urban Honolulu, HI

    Care Consultant! Our Care Consultant position is open for RN applicants, and New Grads welcome to apply! The Care Consultant will perform assessments, build care plans, supervise care delivery and manage our clients' overall care experience. It is a full time, salaried administrative positive with a regular work week of Monday thru Friday. Benefits include: - Competitive Salary Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. - Wilson company car - Gas compensation - Parking - Company Cell Phone - Medical - Dental - Vision - Prescription - 401k - PTO If you enjoy working on a team and caring for clients long-term, we would love to connect. Or if you know someone that may be interested in this position, please share. APPLY today and Reply to this posting with a resume. Requirements for employment: - State of Hawaii Registered or Licensed Practical Nurse license, current and in good standing - Current CPR & First Aid Certifications - Current TB clearance + proof of past TB 2-step test - Ability to ambulate within a variety of home environments - Criminal Abstract will be reviewed - Pass written entry exams and skills assessments - Valid driver's license Job Type: Full-time Pay: From $55,000.00 per year Benefits: 401(k) xevrcyc 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance License/Certification: RN/LPN License (Required) Ability to Relocate: Honolulu, HI: Relocate before starting work (Required) Work Location: In person
    $55k yearly 2d ago
  • Customer Service Agent - KOA

    Southwest Airlines 4.5company rating

    Customer service assistant job in Kalaoa, HI

    Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : * For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the Island of Hawaii. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Customer Service Agent position at KOA within the last 12 months.* Pay & Benefits: Pay of $19.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: ***************************************** The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest's Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers' trip. They're friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Check out what a day as a Customer Service Agent is like: swa.is/DayWithCSA Additional details * This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. * Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities * Provides friendly service to and maintains positive relationships with all internal and external Customers * Works in a cooperative spirit to ensure the success of our Company * Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs * Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems * Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage * Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner * Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company * Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal * Completes forms and reports as required by the Company * Writes irregularity and complaint reports as required * Duties may vary due to the size and organization of the station * Must be able to meet any physical ability requirements listed on this description * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job * Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations * Ability to work well with others as part of a team, meet the public, and work under stressful situations * Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period * Must be aware of hazardous situations and be able to handle emergencies as needed * Must work under tight time constraints to accomplish quick turns of aircraft * Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement * Must be able to perform all job functions within a limited space * Must be able to effectively communicate verbally by telephone, face to face and on public address systems * Must possess good written and oral skills * Must be able to communicate information and instructions verbally or via radio equipment Education * No education requirement Experience * No experience requirement Licensing/Certification * Must be able to obtain a SIDA badge and meet all local airport requirements * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities * Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces * Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods * Must maintain the ability to wear prescribed uniforms Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Ability to work shift work and/or overtime * Foreign language skills are desirable, but not required * The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. * Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $19.63 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 12/15/2025
    $19.6 hourly 5d ago
  • Customer Support Representative

    Manulife

    Customer service assistant job in Hawaii

    **This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ . **Referenced Salary Location** USA, Virginia - Full Time Remote **Working Arrangement** Remote **Salary range is expected to be between** $38,550.00 USD - $64,250.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf) Company: John Hancock Life Insurance Company (U.S.A.)
    $38.6k-64.3k yearly 60d+ ago
  • Licensed Customer Success Associate

    Figure 4.5company rating

    Customer service assistant job in Urban Honolulu, HI

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for driven, customer service-oriented teammates, curious about innovative blockchain technology and financial services. In a CSA role, you will learn all things Figure by sitting in the heart of the action: providing product, technical and educational support to our potential and existing customers. Your effective communication, problem-solving solving and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy. What You'll Do * Be the first point of contact and advocate for our customers * Handle customer inquiries via omni-channel communication and process applications with exceptional customer service * Educate customers on Figure and our products with knowledge and enthusiasm * Promote brand recognition and loyalty by ensuring unrivaled support to our customers via phone, chat interactions and email * Gather key insights and assist in process improvement for Figure's products and services and the impact to our customer experience * Provide technical support and troubleshooting on a variety of potential issues * Conduct video notary sessions with attention to detail and professionalism and follow up daily with multi vendor coordination when needed * Participate in new training and licensing programs to expand the team's capabilities * Contribute to an exciting and vibrant office environment and team dynamic What We Look For * BA/BS from an accredited university preferred with 1+ years in a customer-facing role * Having an Mortgage Loan Originator (MLO) license that was active within the last 5 years in the state of Hawaii is preferred * The ability to obtain Hawaii MLO licensing within 60 days of hire is required * Proven background in being a dependable and reliable team player * Flexibility and adaptability to ongoing refinements in process and structure * Confident, friendly and compassionate communication skills * Successfully complete the required compliance trainings * A positive and problem-solving approach to customer service * Ability to instill trust and rapport with customers * Process driven organizational skills * A quick and flexible learning style with the ability to navigate new technology platforms Salary * Compensation Range: $64,480/yr * 15% annual bonus target, paid monthly * This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits * Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans * Company HSA, FSA, Dependent Care, 401k, and commuter benefits * Employer-funded life and disability insurance coverage * 11 Observed Holidays & PTO plan * Up to 12 weeks paid family leave * Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $64.5k yearly Auto-Apply 27d ago
  • Customer Experience Lead

    Saks Off 5TH

    Customer service assistant job in Urban Honolulu, HI

    Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: We are looking for a reliable, driven, and team-oriented Selling and Service Supervisor (SSS) to join our team. As the Supervisor, you are responsible for ensuring delivery of exceptional customer service and the achievement of sales goals and key selling metrics. The Supervisor is responsible for driving sales and profit by developing the selling skills and behaviors of the Selling Specialists through training and holding associates accountable on processes, tasks, and product knowledge. You will enhance selling and service standards by creating a friendly environment, responding to customer needs directly or through other associates, resolving customer service issues, and supporting associates in delivering exceptional service. The Supervisor has overall responsibility for store sales associates, day-to-day front-line supervision, and task completion. Become an expert within the off-price luxury market by staying up-to-date on product knowledge and become the driving force behind our sales by enhancing the Saks OFF 5TH clienteling experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine! Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays As The Selling and Service Supervisor, You Will: Consistently greet customers and educate them on current promotions Complete the markdown process in a timely manner with accuracy and according to company standards Sign/advertise merchandise accurately according to directive and current promotions Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards Recommend, select, and help locate or obtain merchandise based on customer needs and desires and assist them in the fitting room to ensure proper sizing, color, fit, etc. Collaborate with store management team to organize marketing and promotional campaigns, and to coordinate staff schedules and activities Resolve customer issues while aligning to the core values of trust, integrity, and respect Build rapport with customers and team, resulting in repeat customers and engaged associates Maintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the department Participate and support in training for new company programs, procedures, and technologies Consistently model and coach the selling behaviors to meet or exceed key performance indicators Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike Efficiently complete tasks or special projects assigned by store leadership Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $86k-121k yearly est. Auto-Apply 60d+ ago
  • Sr. Representative, Customer Service Operations

    Cardinal Health 4.4company rating

    Customer service assistant job in Urban Honolulu, HI

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are met, and operational performance is optimized to enhance customer experience. **_Responsibilities_** + Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. + Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise. + Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. + Collects and reviews customer feedback, complaints, recalls and product returns. + Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities. + Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service. + Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service. + Communicates with customers regarding their needs, questions, and concerns. + Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports. + Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs. + Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues. + Redirects customers to applicable in-house resources as necessary. + Supports general post-sales issues resolutions as necessary. **_Qualifications_** + 3-6 years of customer service experience, preferred + High School Diploma, GED or equivalent work experience, preferred + Ability to provide strong customer service while multi-tasking between phone calls and e-mail support. + Experience within healthcare customer service a plus + Ability to work a Monday-Friday schedule anywhere between 8:30am-5:30pm EST. **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $18.70-26.80/hr **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/13/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.7-26.8 hourly 32d ago
  • Airport Agent - Customer Service

    Envoy Air 4.0company rating

    Customer service assistant job in Kailua, HI

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) NEW PAY RATE: $21.02 ($18.02/ HR. + $3.00 Seasonal Premium) Responsibilities How will you make an impact? Responsibilities Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner May work in the Baggage Service Office to track the location of baggage and handle passenger questions Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Must possess at least one form of TSA-acceptable identification for business travel purposes. Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Must be customer focused, detail oriented, and interested about the airline industry Able to communicate in a clear, polite, and friendly manner Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship #EnvoyOversight Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
    $18-21 hourly Auto-Apply 31d ago
  • Lead Customer Service Representative

    Grace Pacific LLC

    Customer service assistant job in Kailua, HI

    Job Description Responsible for generating revenues in Sales & Rentals for the GPRS Kona Branch Creates, implements, and maintains sales call plan for existing, potential, "cold" customers Coordinates marketing plan and product specials for accounts. Provide price quotes and sales support. Inform customers of supply and price trends. Coordinates sales orders and deliveries. Makes deliveries to customer locations and job sites as required. Prepare records and reports of sales and supporting activities. Maintains and builds positive customer relationships. Conducts regular safety and environmental inspections of facilities and job sites. Fills customer orders including taking material from warehouse area and loading customer vehicles. Other Duties: Assists with inventory control including annual year-end inventory count. Performs other duties as assigned. Promotes awareness of and follows Company and general safety policies. Exhibits a core understanding of mutual respect and good customer service orientation in interactions with all people in the workplace. Working Conditions Reports to airconditioned Administrative office of the base yard Ability to work in warehouse conditions Branch normal operation hours are Monday-Friday 7:00am to 4:00pm Must still be available after hours, nights, and weekends to facilitate customer service and industry trade events. Ability to work on various construction jobsites including live traffic conditions. Equipment Use: Ability to safely operate a 10,000 GVW company pickup on a daily basis. Ability to safely operate an LPG Forklift to facilitate customer pick-ups and deliveries. Ability to setup, program, troubleshoot, operate and train others on message boards, arrow boards, light towers, compressors and other towable equipment. Mental and Physical Demands: Able to lift 50 pounds regularly, climb ladders Able to work under pressure or in a deadline driven environment; the use of judgment or discretion; working with minimal (or considerable) supervision; the ability to follow instructions; quick decision- making in a fast-paced environment; use of discretion and independent judgment; collaboration and cooperation with colleagues. Able to multitask Proficient in math and the ability to calculate on a consistent basis Communication Demands : Excellent interpersonal skills to ensure effective internal and external communications as well as initiate/promote sales of products and services. Must be able to communicate orally, electronically and written with all levels of management both internally and externally Must be able to communicate orally, electronically and written with customers, clients and vendors Able to conduct presentations with clients, employees and other members of management in group settings Minimum Qualification Requirements: Skills/Knowledge: Working knowledge of Word, Excel, Email. Adaptable to in-house software. Keyboarding skills sufficient to complete tasks in a timely manner. Calculator 10 key by touch helpful Math Math skills to perform pricing calculations and generating reports as requested. Reading Must be able to read and understand business documents, read road maps and basic construction plan sheets Licenses Valid Hawaii driver's license and favorable driver history record Other Excellent organizational/administrative skills to multi-task effectively. Ability to work independently, complete tasks in a timely manner, and meet sales expectations and deadlines. Education: Degree in sales and/or marketing preferred Experience: (1) year relevant experience in a similar operation, such as equipment rental operation, sales/retail environment, civil construction, government agency related to road work and/or safety is preferred. Familiarity with traffic control and general industry safety preferred. EOE / M / F / V / Disabled / AAP
    $38k-62k yearly est. 22d ago
  • Customer Service & Admin Specialist

    Aloha Termite & Pest Control

    Customer service assistant job in Kapolei, HI

    HIRING IMMEDIATELY Kapolei, Oahu | Full-Time | Starting at $19/hr. | Monday-Friday, 8 AM-5 PM Bring the Aloha Spirit to Work Every Day! Are you a people-first, detail-driven pro who thrives in a fast-paced office? Want to work with a company that values your skills, offers real stability, and treats you like family? Aloha Termite & Pest Control, Hawaii's #1 pest control company, is growing our Kapolei team - and we're looking for YOU. What You'll Do: Be the first point of contact for customers - answer calls, texts, and emails with Aloha Schedule services & coordinate with our field technicians Keep customer records accurate using Field Routes software (don't worry-we train!) Help with billing, account updates, and follow-up calls Support the sales team with lead dispatching and service setup What You Need: Valid Hawaii Driver's License + clean driving record Able to pass drug test & background check Reliable and eager to learn Great attitude & strong work ethic Why You'll Love Working Here: $19+/hr (based on experience) 100% Company-Paid Medical, Dental & Vision 401(k) + Company Match Paid Time Off, Holidays, & Company-Paid Life Insurance Tight-knit, positive team - we support each other like ‘ohana Real growth potential with paid training & career advancement What We're Looking For: Strong phone presence and professional communication skills Comfortable using office software and learning new systems Detail-oriented multitasker who can stay cool under pressure Friendly, reliable, and team-focused Bonus: Experience with Field Routes, dispatching, or call center work Schedule: Monday to Friday, 8:00 AM to 5:00 PM Onsite in Kapolei - local applicants preferred Apply Now and Grow With Us! servicewithaloha.com/careers Follow us: @alohatermiteandpestcontrol Aloha Termite & Pest Control is an Equal Opportunity Employer and a 100% Drug-Free Workplace. Join a company that's been trusted across Hawaii for 25+ years - and help us serve our community with heart, hustle, and Aloha.
    $19 hourly 60d+ ago
  • Reservation Agent

    Air Methods 4.7company rating

    Customer service assistant job in Kahului, HI

    As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, resolving any booking issues, assisting with the flight schedule and group bookings for state-wide operations on all islands. The Reservations Agent will handle general inquiries, direct external calls to designated departments or individuals to support operations. The classification of this position is broad and assigned specific functional areas; duties and assignments may overlap depending on the operational needs of the department. Essential Functions and Responsibilities include the following: Answer incoming and make outbound phone calls quickly and efficiently. Screen and forward calls in a professional and courteous manner to internal departments or individuals as needed. Demonstrate a friendly and positive tone of voice. Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop a comprehensive understanding of tour offerings, booking policies, rates structures and upgrade options Create and maintain reservations that are accurate and contain correct names, weights, payment and contact information Monitor multiple email inboxes, responding to inquires in a timely manner while continuing to answer calls in a queue Assist in maintaining efficient flight schedule, reviewing and action unconfirmed tours, consolidate tours and promote tour upgrades that achieves a profitable margin Must have a can-do attitude and be able to solve problems efficiently and effectively Review the next day's reservations, resolve booking errors, and communicate changes to Reservations Management Attend scheduled team meetings and 1:1 development meetings Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 2% Subject to applicable laws and Blue Hawaiian Helicopters policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiian Helicopters employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiian Helicopters will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and one to three years' related experience and/or training; or equivalent combination of education and experience. 1-2 years of experience in working in a customer service environment. 1-2 years of Sales experience. Skills Comfortable working on computers and answering multiple phone lines. Excellent verbal and written communication skills. Ability to persuade and encourage favorable business outcomes. Must be able to work a flexible schedule including weekends and holidays. Must be able to successful meet deadlines on a daily basis. Ability to multitask and work as part of a team. Computer Skills Advanced with Microsoft Office Suite, including Word, Excel, and Outlook. Knowledge of the Alpro or FareHarbor Software is preferred. Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This position will be open and posted until filled, with a minimum posting period of three days.
    $33.4k-48.4k yearly Auto-Apply 48d ago
  • Customer Service Supervisor

    Hawaii Gas 4.2company rating

    Customer service assistant job in Urban Honolulu, HI

    PURPOSE STATEMENT: The Customer Service Supervisor performs first-line supervisory duties in planning, organizing, coordinating, scheduling, and directing activities and personnel involved with the service and repair of residential, commercial, and industrial gas-fired appliances and equipment. Assures quality and safety of service and repairs. Responsible for meeting all company-defined compliance requirements impacting this activity. Responsibilities ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Supervises and coordinates the functions and workers associated with/engaged in the installation, inspection, testing, repair and adjustment of all gas utilization appliances, equipment, and designated systems for residential, commercial, and industrial users. Responsible for the job performance and conduct of assigned personnel ensuring efficient and effective response, quality work, safe operation of repaired/serviced appliance/equipment/system. Ensures proper maintenance, security, and stocking of vehicles assigned to this activity. Performs the following: Field audits to evaluate workmanship and adherence to standards including work performed by service technicians and service technicians in training. Provides oversight and inspection of work performed by others in the department which affects the gas distribution system and customer connections including work performed by contractors, manufacturers, plumbers, and customers. Performs troubleshooting and repair as required to include calculating of customer's load (sizing meter/regulator; sizing gas piping; sizing second stage and appliance regulator; sizing high pressure piping) and calculating gas loss as required. Inspection of testing equipment and tools for proper care, calibration, and functioning; takes corrective action as necessary. The compilation, updating, and general maintenance of all required service manuals and schematics ensures that each service center has the necessary service manuals. Maintenance of parts inventory. Ensures availability of parts; purchases and specifies parts, tools and material as needed. Interacts with customers, contractors, and governmental agencies. Investigates and resolves customer issues or problems. Coordinates with various company and outside personnel such as plumbers, vendors, consultants, engineers, to resolve issues. Ensures compliance with local plumbing code, NFPA code, and manufacturer's specifications and/or company-established standards/procedures. Assists the Customer Service Superintendent in other activities as required, e.g. responding to customers and governmental agencies; assuming his duties in his/her absence. Performs as first-responder and Site Commander for callouts and emergency situations as necessary or required. Keeps abreast of the latest technology and equipment codes and regulations impacting this activity as well as specialty and diversified products serviced by the Company - develops training courses as may be necessary. Prepares or completes reports and metrics as requested; reviews documentation submitted by assigned personnel for accuracy and completeness; prepares and/or approves timesheets of Service Technicians and Dispatchers; prepares lesson plans and trains personnel as required; Collaborates with the Manager at Step 1 of the grievance procedure in the Collective Bargaining Agreement; recommends personnel action. OTHER FUNCTIONS/RESPONSIBILITIES: Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis. Complies with all applicable corporate and Hawaii Gas policies and procedures. Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed. Subject to 24/7 callouts for operational support. Performs all other related duties as instructed by manager. Qualifications Required Education and/or Work Experience: Associate or technical school degree in electronics or industry-related field. Five (5) years of successful in-field experience in the job duties described may be considered as equivalent substitute for educational requirements. Five (5) years of industry experience or demonstrated ability for this line of work with proven technical competence in diagnosing and servicing all types of gas-fired appliances and equipment. Good working knowledge of applicable Company policies and procedures impacting this activity. Good working knowledge of applicable Federal, State and Country regulations impacting this activity. Preferred Education and/or Work Experience: Bachelor's degree in a technical discipline. Working experience in a Union environment. Good working knowledge of NFPA 54, 58 and 59, Uniform Fire Code and gas sections of county plumbing codes. Good working knowledge of OSHA 29CFR3. Familiar with National Electric Code, and PUC tariffs. Required Licensure, Certification, Registration or Designation: Must possess a current Hawaii Driver's license with a clean traffic abstract.
    $35k-41k yearly est. Auto-Apply 13d ago
  • Cultural Engagement Specialist

    Hale Kipa, Inc. 4.0company rating

    Customer service assistant job in Ewa Beach, HI

    The Cultural Engagement Specialist analyzes cultural needs of Hale Kipa's staff and organization, and provides cultural content and guidance for all programs, develops curriculum, written materials and cultural protocols that will enhance Hale Kipa's mission, employee growth and client services. This position is also responsible for integrating a Native Hawaiian trauma-informed cultural approach and create, coordinate and deliver training; and provide conflict resolution within an indigenous framework. Qualifications: Bachelor's Degree in Hawaiian Studies/Hawaiian language or related field 5 years of experience in formal or informal instruction involving Hawaiian learner and Hawaiian community required Minimum of 2 years of managerial experience required Basic academic knowledge and research experience in Hawaiian culture and history Strong application of cultural practices, values and perspectives Understanding of recent and current Hawaiian history Basic awareness of Hawaiian issues Knowledge and experience working in the human service field, preferably with youth, young adults and families Requirements: Vehicle, valid driver's license, current auto insurance & safety check An EEO Employer
    $39k-46k yearly est. Auto-Apply 60d+ ago
  • Customer Service Labor

    Southwind 4.1company rating

    Customer service assistant job in Urban Honolulu, HI

    Job DescriptionDescription: Hiring Immediately! Apply today and start this or next week. Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-Got-Junk? is Committed to excellence in customer service and employee satisfaction and we're expanding across 50+ locations. We hire happy people that enjoy our awesome team environment, like the variety of the work we do, and are excited to grow their skills to become more. We offer what very few companies can. Truck Team Members / General Labor / Customer Service Location: Oahu - office in Honolulu Pay: Up to $25/hour inclusive of Profit Share + Tips Schedule: Full Time or Part Time With 1-800-GOT-JUNK? each day is different. Here's what you'll be doing: Alongside another Truck Team Member, you'll operate the company vehicle (no special driver's license required) on assigned service routes for the day Providing excellent customer service when you're onsite to remove the items or give them an estimate that they've requested and educating them on our services Retrieving, transportation, and disposal of unwanted items, responsibly Qualifications & Requirements: Love getting paid to workout. Be able to lift 50+lbs repeatedly. Valid driver's license A reasonably clean driving record for the last 3 years 21+ (required for insurance) No experience necessary! Customer service or sales experience considered an asset This is a great job for you if you have experience in moving, landscaping, construction, warehouse work, driving, or general labor. Interested? Great, apply today! If it's a good fit we'll reach out to schedule an interview this week. If you're not available to start this week, still apply and we'll set up for a later date. Southwind is an Equal Opportunity Employer committed to diversity and inclusion. **************************************** Requirements: Qualifications: Age Requirement: Must be at least 21 years old. Driver's License: Valid standard driver's license required. Experience: Previous customer service, labor, or sales experience preferred. Physical Capability: Ability to lift up to 50 lbs. repeatedly. Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.
    $25 hourly 17d ago
  • Customer Service Agent - KOA

    Southwest Care 3.7company rating

    Customer service assistant job in Kalaoa, HI

    Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the Island of Hawaii. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Customer Service Agent position at KOA within the last 12 months.*** Pay & Benefits: Pay of $19.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings** Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Explore more benefits you'll love: ***************************************** The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest's Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers' trip. They're friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Check out what a day as a Customer Service Agent is like: swa.is/DayWithCSA Additional details This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal Completes forms and reports as required by the Company Writes irregularity and complaint reports as required Duties may vary due to the size and organization of the station Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations Ability to work well with others as part of a team, meet the public, and work under stressful situations Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period Must be aware of hazardous situations and be able to handle emergencies as needed Must work under tight time constraints to accomplish quick turns of aircraft Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement Must be able to perform all job functions within a limited space Must be able to effectively communicate verbally by telephone, face to face and on public address systems Must possess good written and oral skills Must be able to communicate information and instructions verbally or via radio equipment Education No education requirement Experience No experience requirement Licensing/Certification Must be able to obtain a SIDA badge and meet all local airport requirements May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods Must maintain the ability to wear prescribed uniforms Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to work shift work and/or overtime Foreign language skills are desirable, but not required *The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. ***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $19.63 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
    $19.6 hourly Auto-Apply 5d ago
  • Customer Experience Representative (Part-Time 30 hours/week)

    Central Pacific Bank 4.8company rating

    Customer service assistant job in Urban Honolulu, HI

    is eligible for a $1,000 sign-on bonus. Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $39k-44k yearly est. Auto-Apply 18d ago
  • Customer Success Rep

    Tropic Fish Hawaii

    Customer service assistant job in Urban Honolulu, HI

    Aloha, Join our experienced team at Tropic Fish Hawaii, the largest seafood company in the state. We pride ourselves on delivering the highest quality seafood with unmatched service and reliability. As a Customer Success Representative, your skills and dedication will help us strengthen customer relationships, expand sales opportunities, and uphold our reputation as Hawaii's trusted seafood partner. POSITION SUMMARY The Customer Success Representative is responsible for managing assigned house accounts, driving sales growth, and ensuring customer satisfaction. This role involves introducing and promoting new and existing products, accurately processing orders, and maintaining strong, professional relationships with clients. The position requires effective communication, attention to detail, and a proactive approach to supporting customer needs and company goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Promote and sell new and existing products and services using professional sales practices. Accurately process incoming phone orders and enter them into the company ordering system. Build and maintain positive, long-term relationships with business clients. Consistently achieve or exceed sales goals and revenue targets set by the Director of Sales. Maintain accurate and up-to-date account records, including contacts, phone numbers, emails, and special requirements. Partner with the Office Manager on pricing strategies, promotions, contracts, and marketing programs. Prepare timely reports (daily, weekly, monthly) as required. Use the company portal to access customer and stock information, ensuring order accuracy. Provide the Office Manager with market feedback, customer concerns, and recommendations for solutions. Conduct product demonstrations as needed. Clearly communicate with customers regarding production updates, delays, and resolutions. Collaborate with the sales team and contribute to overall company success. MINIMUM QUALIFICATIONS AND EXPERIENCE High School Diploma required; Bachelor's Degree preferred. At least 1 year of seafood industry sales experience or 2 years in product sales. Strong ability to work under pressure, meet deadlines, and exercise sound judgment with confidential information. Proven skills in sales, communication, time management, organization, and negotiation. Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort with technology. Strong interpersonal skills with a demonstrated ability to build positive client relationships. Valid driver's license, current registration, and proof of insurance; clean driving abstract required. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Weekend availability Work Location: One location Health insurance
    $51k-63k yearly est. 60d+ ago
  • Customer Experience Representative (Part-Time 20 hours/week)

    Cpb Group

    Customer service assistant job in Urban Honolulu, HI

    is eligible for a $600 sign-on bonus. Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $51k-63k yearly est. Auto-Apply 12d ago

Learn more about customer service assistant jobs

Do you work as a customer service assistant?

What are the top employers for customer service assistant in HI?

Top 1 Customer Service Assistant companies in HI

  1. Whole Foods Market

Job type you want
Full Time
Part Time
Internship
Temporary

Browse customer service assistant jobs in hawaii by city

All customer service assistant jobs

Jobs in Hawaii