Customer Service Specialist
Customer service assistant job in Henderson, NV
Airgas is Hiring for a Customer Service Specialist in Henderson, NV!
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Accept inbound calls and provide courteous assistance to the customers' needs regardless of account assignment.
Handle any open territories assigned in a proactive manner. This includes proper follow up.
Provide assistance to sales people who are out of the office either on scheduled or unscheduled time off.
Handle all customer requests and keep the respective Sales Managers informed of customer matters that need further attention.
Assist in the preparation of quotes, faxes, etc. as assigned by management.
Ensure all orders are entered by the end of each day.
Run various reports for sales and sales management as requested.
Have a good understanding of SAP.
Sit with each account manager and train on their top tier base and any special needs for all customers. Maintain a territory binder with notes, etc. and update on a regular basis.
1Training - Maintain product knowledge, sales skills and procedure training by attending all training that pertains to position assigned by management. This includes all vendor training.
Provide back up assistance to the front desk for answering phones and greeting visitors.
Special projects - as assigned by management.
Required Qualifications And Competencies
High School Diploma or GED equivalent required
Working experience with direct customer contact / customer service preferred
Any combination of experience, education, or training that would provide the level of knowledge, skill and ability required
Ability to display competence in Microsoft Word, Excel & Outlook
Knowledge of SAP environment.
Show high competency of communication and organizational skills
PHYSICAL DEMANDS
Continuous sitting while using the computer terminal and/or telephone; constant use of sight while reviewing documents; constant use of speech/hearing abilities for communication. Ability to occasionally lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Point of Care Coordinator (Laboratory)
Customer service assistant job in Las Vegas, NV
The Point of Care (POC) Coordinator is responsible for overseeing the implementation, maintenance, and quality assurance of point-of-care testing across multiple clinical sites. This role ensures compliance with regulatory standards (CLIA, CAP, and State of Nevada) and internal policies, and supports training, competency, and troubleshooting for POC devices. Travel to affiliated facilities is required to support onsite audits, training, and quality reviews.
Requirements
ESSENTIAL FUNCTIONS
Essential Functions Statement(s):
· Coordinate and monitor all aspects of point-of-care testing programs across multiple locations.
· Conduct routine audits and quality assessments to ensure compliance with IQCP and regulatory standards.
· Provide training and competency assessments for clinical staff performing POC testing.
· Maintain documentation of QC, proficiency testing, and maintenance logs.
· Serve as liaison between laboratory and organ department regarding POC testing.
· Travel to partner hospitals to perform onsite evaluations and support.
· Assist with validation and implementation of new POC devices and test systems.
· Review and update SOPs and IQCP documentation annually or as needed.
· Investigate and document testing errors, complaints, and corrective actions.
· Collaborate with IT and vendors to ensure proper connectivity and data integrity of POC devices.
· Support laboratory operations by engaging in cross-functional training within the Histocompatibility section.
· Performs other related duties as required/requested.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
POSITION QUALIFICATIONS
Competency Statement(s) - Position Specific
· Accuracy - Ability to perform work accurately and thoroughly.
· Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
· Conflict Resolution - Ability to deal with others in an antagonistic situation.
· Customer Oriented - Ability to take care of the customers' needs while following company procedures.
· Detail Oriented - Ability to pay attention to the minute details of a project or task.
· Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
· Organized - Possessing the trait of being organized or following a systematic method of performing a task.
· Responsible - Ability to be held accountable or answerable for one's conduct.
· Self Confident - The trait of being comfortable in making decisions for oneself.
· Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Competency Statement(s) - Company Specific
Understand and commit to the following:
Organizational Core Purpose: To save and heal lives.
Core Values: Relentless, Joyful, Selfless.
Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams, and get to yes: every donor every time.
· Team Builder - Ability to convince a group of people to work toward a goal.
· Communication, Oral - Ability to communicate effectively with others using the spoken word.
· Communication, Written - Ability to communicate in writing clearly and concisely.
· Accountability - Ability to accept responsibility and account for his/her actions.
· Judgment - The ability to formulate a sound decision using the available information.
· Adaptability - Ability to adapt to change in the workplace.
· Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
· Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation.
SKILLS & ABILITIES
Education: Bachelor's Degree (four-year college or university) in Medical Laboratory Science required.
Experience: Minimum three (3) years of Point of Care experience under a qualified Director is required.
Computer Skills: Working knowledge of Microsoft Word, Excel, and PowerPoint. Knowledge of medical terminology preferred. Experience with database applications preferred.
Certificates & Licenses: Medical Technologist/Clinical Laboratory Scientist is preferred (e.g. Board certified by the American Society for Clinical Pathology (ASCP)). A Nevada State general supervisor license to perform laboratory testing is required.
Other Requirements: The technologist is required to have a personal cell phone for on-call responsibilities and required to travel by personal auto to meet all of the duties and responsibilities of the position.
Service Specialist
Customer service assistant job in Las Vegas, NV
Akkodis is seeking a Service Specialist for a 3 Months Contract at Las Vegas NV, 89135 Onsite
Rate Range: $16.00 P/HR. - $19.00 P/HR.; The rate may be negotiable based on experience, education, geographic location, and other factors.
Top Required Skills:
Outlook 365 Suite, exposure to meeting room reservations of any type, reliability, adept at learning quickly, presents well.
Summary
A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services.
Essential Job Responsibilities
Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
Copy Services includes accurately producing copy, print and scan projects per written instructions
Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
Qualifications & Requirements
High School Diploma or GED
Minimum of 1 year work experience in a customer services field
Ability to multitask with attention to detail
Ability to resolve issues with professionalism and tact
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Customer Experience Lead-The Boulevard Mall
Customer service assistant job in Las Vegas, NV
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $15.50
Maximum Salary: $19.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Cox Communications Now Hiring Customer Retention Representative (142434)
Customer service assistant job in Las Vegas, NV
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
Apply to: **************************************************
then apply to Job Number: 142434
At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand.
Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Keep reading to learn more about the role and to apply to join the Cox Communications team today!
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand.
Primary Responsibilities and Essential Functions
• Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule.
• Educate customers on active product features, service offerings, billing, charges, and product value.
• Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively.
• Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers.
• Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.
• Responsible for utilizing multiple customer databases to access, change or input account information for customers.
• Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.
• Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines.
• Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database.
• Other duties as assigned.
Qualifications
Minimum
• HS diploma, GED, or relevant work experience.
• Effective communication skills.
Excellent computer skills.
• Demonstrated ability to multi-task.
• Excellent interpersonal skills to work effectively with teams throughout organization.
• Excellent ability to pursuade others through indirect influence.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
Preferred
• Experience in telecommunications industry.
• 1 or more years in a sales quota or retention environment.
• 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.)
Additional Information
Your Career At Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises.
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Customer Liaison
Customer service assistant job in Henderson, NV
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***The pay for this opportunity is $18/hr***
***The typical work schedule will be Sunday-Wednesday 10a-6p***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
Facebook
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YouTube
, and
Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#NV123
Autonomous Vehicle Customer Support
Customer service assistant job in Enterprise, NV
🚗 Customer Support - Rider Operations (Autonomous Ride-Hailing Company)
Pay: $25/hour Plus benefits
🧠 About the Job:
An autonomous ride-hailing company (think self-driving taxis) is hiring friendly, skilled people to support customers who use their robo-taxi service.
You'll be the human helping riders before, during, or after their trips - answering questions, solving problems, and stepping in if anything goes wrong. You'll also help the company improve its tools and systems by giving feedback and collecting data.
This role is great for someone who's calm under pressure, cares about customers, and enjoys being part of a fast-moving tech environment.
💼 What You'll Do:
Help riders in real-time through phone, chat, or email.
Solve issues quickly and calmly, including emergencies.
Work with other teams to make sure problems are handled fast.
Use company tools to support riders and gather useful info.
Help test new systems and provide feedback.
Focus on safety, empathy, and great communication.
🕐 Shift Options (You'll need to be flexible):
Fri - Tue: 9:30 AM - 6:00 PM
Sun - Thu: 9:30 AM - 6:00 PM
Wed - Sun: 5:30 PM - 2:00 AM
Tue - Sat: 5:30 PM - 2:00 AM
✅ You're a Good Fit If You:
Have 2+ years of experience in customer service (retail, call center, etc.)
Are great at handling tough situations and staying calm.
Communicate clearly, both in writing and speaking.
Can think on your feet and solve problems quickly.
Are a team player who's comfortable in a fast-changing environment.
Have a positive attitude and are eager to learn.
Can work flexible hours, including nights or weekends if needed.
💡 Bonus Skills (Nice to Have):
Experience handling emergencies or high-pressure situations.
Comfortable using customer support tools and software.
Some basic experience with testing or quality assurance (QA).
🎁 Benefits
Healthcare plans (subsidized)
Pre-tax commuter benefits
Flexible Spending Account (FSA)
Paid short-term & long-term disability + life insurance
401(k) retirement plan
If you're passionate about helping people and excited by new technology, this is a great opportunity to be part of the future of transportation
Auto-ApplyReservation Agent
Customer service assistant job in Henderson, NV
Job Description
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly over the phone using professional verbiage and etiquette.
Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Promote, sell, and up-sell spa services and packages to enhance the guest experience.
Maintain accurate guest records, including contact information, treatment history, and preferences.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Customer Service Supervisor
Customer service assistant job in Henderson, NV
This is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you.
At Inno Supps, we're on a mission to help people unlock their full potential with cutting-edge, high-quality supplements. Our customers fuel everything we do, and we believe their experience should be just as powerful as our products. That's why we're searching for a Customer Service Supervisor who's ready to inspire, lead, and redefine what "world-class support" looks like.
Position Summary
We're looking for a dynamic leader who can coach a remote team, streamline operations, and deliver unforgettable customer experiences. If you thrive in fast-paced environments, know how to build high-performing teams, and are passionate about health and wellness, this role is for you.
Key Responsibilities
Lead with Impact: Supervise and mentor a remote team of reps-providing feedback, training, and motivation to elevate performance.
Drive Operational Excellence: Ensure SLAs, quality benchmarks, and productivity goals are consistently hit.
Champion the Customer: Resolve escalations with ownership and empathy, while spotting opportunities to improve processes.
Collaborate Across Teams: Partner with Marketing, Fulfillment, Product, and leadership to bring customer insights to the table.
Own Performance: Track KPIs, conduct virtual 1:1s, and share data-driven insights with the Director of Customer Service.
Train & Develop: Build virtual training programs that sharpen product knowledge, service skills, and consistency.
Leverage Tools: Maximize efficiency with platforms like Gorgias, Slack, Shopify, Recharge, and WMS systems.
Stay Policy-Aligned: Ensure policies on returns, exchanges, and promotions are followed-and help refine them.
Manage Chargebacks: Lead chargeback and dispute resolution, reduce rates by identifying trends, and work with finance and fulfillment teams for timely responses.
Qualifications
2+ years in a customer service leadership role (e-commerce/supplements a plus).
Experience leading remote teams.
Proven coaching and team development skills.
Strong communicator with conflict resolution expertise.
Proficient in Gorgias, Zendesk, Shopify, Recharge, WMS, or similar platforms.
Detail-oriented, organized, and data-driven.
Passion for health, wellness, and delivering "wow" experiences.
Knowledge of chargeback and dispute management best practices.
Why You'll Love Working Here
A mission-driven company changing lives through health and performance.
A collaborative, growth-focused culture where wins are celebrated.
Competitive pay, benefits, and career growth opportunities.
Freedom to bring bold ideas that directly impact customer success.
Quarterly team events that unite our remote and in-office teams.
Free supplements in-office + 50% discount on all products.
Wellness perks like occasional in-office massage sessions.
Reservationist
Customer service assistant job in Las Vegas, NV
COTE, the carnivorous vision of proprietor Simon Kim, blends the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. The result is a unique, convivial and interactive atmosphere, accompanied by the highest quality USDA Prime beef, an impeccable 1200+ label wine list, and a suite of classic-but-creative cocktails
Smokeless grills in every table, combined with cuts from our in-house dry aging room, ensure that every morsel of steak is hot, fresh, and caramelized every bite.
At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊
Hiring Phase: COTE begins the hiring process, including resume screening and interviews, August 12 onwards.
Training Phase: The training phase is planned for two weeks in mid-September, Monday-Friday. The week of 9/15, training will run from 10am to 3pm in order to allow those who are currently employed to continue working. The week of 9/22, training will run from 10am to 4pm.
Pre-Opening: The Pre-Opening phase runs from Monday, 9/29 to Thursday, 10/2 and consists of Friends & Family services during normal dinner hours.
Grand Opening: The grand opening party will take place on Friday 10/3, and the restaurant will be open for service 7 days/week beginning on Saturday 10/4.
Job Summary:
Reservationists are dynamic hospitality professionals responsible for answering all COTE Vegas phone and email inquiries, booking customer reservations, and maintaining the flow of the book. Reservationists warmly receive every inquiry, whether from customers, employees, vendors, or other third parties. Reservationists work with COTE restaurant and Event teams to ensure a smooth continuation of service.
Essential Job Duties & Responsibilities:
Job duties and responsibilities include, but are not limited to the following:
Communicates to the Lead Reservationist and Reservations Manager where there are overbookings or anomalies on the reservations grid.
Completes all assigned side work related to opening and closing the reservations desk, phone lines, and email lines at Gracious Hospitality Management.
Maintains a clean and orderly work station, and a clean office environment. Answers all customer phone and email inquiries in a timely, professional, and hospitable manner, and forwards issues or complaints to the management team.
Books customer reservations to the satisfaction of the customer and capacity of each restaurant.
Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team.
Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.
Fields phone and email inquiries for GHM. Communicates messages to management or the correct department.
Coordinates bespoke, tailored service experiences for clients and plans “COTE-Tailoring Program” moments at the direction of the Lead Reservationist and Reservations Manager.
Reports to each scheduled shift on time, in uniform, and ready to work.
Assists other stations or areas of the restaurant when requested by management.
Qualifications:
Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
Must be reachable by email and able to communicate via phone as well.
Communicates information effectively and efficiently.
Excellent organizational skills and attention to detail.
Possesses a positive, results-oriented, team-player mentality.
Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
Ability to under pressure and maintain professionalism when working under stress.
Knowledge of workplace safety procedures and local Department of Health standards.
Food Handler's Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
Ability to execute steps of service in adherence with company policy.
Excellent interpersonal and customer service skills.
Excellent communication with management and teammates.
Ability to operate phones.
1+ years similar experience preferred.
Nevada's Pay Transparency Law requires employers to provide the salary range or rate for a position to applicants who have interviewed for it, seek a promotion, or for an internal transfer to that position.
Nevada Pay Range$20-$22 USD Benefits (with variation for full-time/part-time employment):
Structured, generous compensation for all positions
Comprehensive Medical, Dental, and Vision benefits
Flexible Spending Account/Health Savings Account
Commuter Benefits
Referral Bonus Program
Career Advancement Opportunities
Employee Recognition Awards
Employee Dining Discounts
Paid Time Off
COTE fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at *********************
Auto-ApplyReservation Agent
Customer service assistant job in Las Vegas, NV
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly over the phone using professional verbiage and etiquette.
Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Promote, sell, and up-sell spa services and packages to enhance the guest experience.
Maintain accurate guest records, including contact information, treatment history, and preferences.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Red Rock Spa by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Reservation Agent
Customer service assistant job in Las Vegas, NV
Job Description
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly over the phone using professional verbiage and etiquette.
Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Promote, sell, and up-sell spa services and packages to enhance the guest experience.
Maintain accurate guest records, including contact information, treatment history, and preferences.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Red Rock Spa by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Supervisor - Customer Service
Customer service assistant job in Las Vegas, NV
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
Our Customer Service Supervisor will report to the Customer Service Managers and will be responsible for the performance and quality of service provided by a team of specialist who provide betting and account related support to our players via multiple channels including Live chat, email, social media, and voice. Reporting on adherence to goals and objectives, completing coaching, feedback, observations, and regular development meetings setting SMART objectives. You will collaborate with others to analyze, understand, and raise individual and customer wide issues while providing escalation support to your team. You will ensure your team complies with its responsible gambling and regulatory requirements and strives to deliver best-in-class service.
Responsible for the delivery of the KPIs of the immediate team, including quality, productivity, and compliance parameters.
Supervises the team members, identifying and addressing developmental issues, and coaching opportunities.
Prepares weekly & monthly reports summarizing the assigned customer service teams performance.
Delivers regular and timely coaching and feedback to the team members to enhance performance.
Responsible for the enforcement of organizational policies and procedures to ensure compliance.
Ensures proper and timely dissemination of all processes and business updates to the team, based on business needs.
Drive performance with team by conducting team activities/contests.
Real time monitoring to assist in productivity by monitoring long calls, long hold times, completion of callback requests, and aux code.
Identifies opportunities to update or improve customer service procedures and makes recommendations.
Resolves problems by identifying and selecting solutions and applying technical experience and precedents.
Engage with Management/Training to identify areas of opportunity to develop additional training.
Performs other related duties as assigned.
Job requirements
What are we looking for?
You will have experience managing a team of customer service hosts ideally in the online sportsbook or casino environment.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Ability to coach, mentor, lead and motivate others to meet high performance standards and expectations.
Excellent leadership and managerial skills that reflect the philosophy of "lead by example."
Strong verbal and written communication, be a problem solver who looks for opportunities to enhance policy, process, and tools.
Must manage time and priorities effectively by completing tasks in a timely manner.
Demonstrated decision-making, critical thinking, problem-solving abilities.
Strategy development, execution, performance management, and measurements
Must be a Team Player. "Team" has various levels (team, area, site, Business Unit) and we need to be able to support and understand most of them.
You will be able to support the recruitment, training and development of a team and nurture an environment where they can excel through encouragement, development, and empowerment.
Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
You have proven experience of operating in a fast paced, changing, and real time environment.
Intermediate MS Office outlook, Excel, PowerPoint.
Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required.
Availability to work flexible hours.
AA /AS degree or equivalent experience preferred.
2-4 years of leadership experience.
*At Hard Rock digitals' discretion this position may be work from home and adjusted back to “in office” at any time
What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Retirement benefits
Employee Discounts
Advancement opportunities
Start-up culture backed by a secure, globally recognized brand.
Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
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Other jobs
Customer Service Teammate
Customer service assistant job in Las Vegas, NV
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Reservationist
Customer service assistant job in Las Vegas, NV
Job Title: Reservationist
Reports To: General Manager
Department: Front of House Employment Type: Hourly, Non-Exempt
About José Andrés Group
José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.
Position Summary
The Reservationist / Guest Services Assistant is the first voice and impression of José Andrés Group's hospitality experience. This role manages guest communications, reservations, and administrative support to ensure seamless operations and outstanding service. Balancing both front-of-house coordination and back-office organization, the role is essential in curating personalized experiences for every guest-including VIP clientele, hotel partners, and special events-while upholding the highest standards of professionalism and discretion.
Key Responsibilities
Guest Reservations & Experience
Manage inbound calls, emails, and online inquiries for dining reservations, modifications, and special requests through SevenRooms or similar platforms.
Anticipate and accommodate guest preferences-including VIPs, large parties, dietary requests, and special occasions-while optimizing seating and revenue.
Provide warm, informed, and engaging communication to every caller; promote special experiences, events, or offerings to enhance the visit.
Coordinate with hotel concierges, casino hosts, brand partners, and group sales contacts to ensure seamless service for shared clientele.
Administrative & Office Support
Maintain accurate guest profiles, logs, and contact databases including preferences, birthdays, anniversaries, and visit histories.
Support event coordination by preparing menus, reservation lists, confirmations, and internal communication documents.
Assist with general administrative tasks such as filing, ordering supplies, managing office communications, and maintaining inventory of printed materials.
Track reservations, cancellations, and no-show reports for management review.
Partnership & VIP Coordination
Act as a liaison for VIP guests, partner activations, and special hosted experiences, ensuring all details are accurately communicated to the management team.
Support the execution of partnership or sponsorship reservations, ensuring guests of partner brands or hotel affiliations receive exceptional service aligned with JAG standards.
Maintain discretion, professionalism, and confidentiality in handling all guest and partner information.
Team Collaboration & Communication
Communicate guest details, preferences, and special requests to the management and service teams to ensure flawless handoffs and execution.
Participate in pre-shift meetings, contributing updates on VIPs, high-profile guests, and large parties.
Work cross-functionally with hosts, managers, culinary, and bar teams to uphold smooth service flow.
Technology & To-Go Coordination (as applicable)
Accurately process reservations, confirmations, waitlists, and guest communications through SevenRooms or equivalent systems.
Support takeout and pickup coordination, ensuring timely and accurate handoffs between the kitchen and guests.
Assist with light data entry, menu updates, and system maintenance.
Required Qualifications
1-2 years in a reservationist, orr administrative role within a high-volume restaurant, hotel, or hospitality setting preferred.
Familiarity with reservation software and POS systems is a plus.
Excellent verbal and written communication
Strong organizational skills and ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office/Google Suite and multitasking in a fast-paced environment.
Ability to handle high call volumes gracefully while maintaining a positive demeanor.
Passionate about hospitality and fine dining; team-oriented with a guest-first mindset; adaptable to evening, weekend, and holiday shifts.
Knowledge of Spanish or other languages is advantageous in our diverse guest base.
Physical Requirements & Working Conditions
Ability to stand and walk for extended periods
Must be able to lift up to 25 lbs. regularly.
Comfortable working in high-energy nightlife and fine dining environments with music, lighting, and guest interaction.
In Return, We Offer You
Competitive pay with industry-leading benefits.
Comprehensive health, dental, and vision plans.
401(k) retirement savings plan.
Exclusive employee dining and partner discounts.
Employee Assistance Program (EAP).
Opportunities for growth within José Andrés Group's national portfolio.
A dynamic, creative, and purpose-driven culture.
Equal Opportunity Employer
José Andrés Group is proud to be an Equal Opportunity Employer. We participate in the federal E-Verify Program.
Reservationist
Customer service assistant job in Las Vegas, NV
Join the Team at Montana's Premier Luxury Ranch Resort!
About Paws Up Montana:
Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.
Position:
Paws Up is seeking a Reservationist to add to our team in Las Vegas, Nevada. The role of the Reservationist is to sell the amenities that Paws Up offers and convert inquiries into booking while assisting in cultivating a fulfilling and memorable guest experience.
What We Offer:
Monthly bonus potential averaging from $500 to $1,000
Medical, Dental, Vision Insurance
401K with Employer Match
Paid Time Off - 9 Floating Holidays and 15 Personal Days
Career Development and Advancement Opportunities
Life Insurance, Long Term, and Short-Term Disability
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee Lunch Provided
The Primary Functions are:
Present a professional and courteous demeanor on the phone, in person, and through email; Email correspondence is handled with proper grammar.
Respond to emails, phone calls, and inquiries promptly.
Ensure all resort and reservation information is accurately communicated to the guest.
Maintain up-to-date awareness of Resort information and amenities.
Act as liaison between the guest and departments on guest inquiries prior to arrival, ensuring follow through, completion, and resolve.
Enter booking information accurately into the Resort system and update as needed.
Maintain a clean and clear work environment while staying organized and efficient.
Ensure confidentiality of guests before and throughout their stay.
Maintain a high level of attention to detail at all times.
Complete all Reservations tasks and projects as assigned.
Follow and complete daily department checklists.
Assist management with reports or projects as needed.
Looking for Team Members with:
High school diploma, GED or vocational training or job-related course work, preferred college degree
1+ years' experience in a sales, reservations, administrative or customer service position
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint)
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day.
Adaptable to high volume workload during peak seasons
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid State Driver's License with two years driving experience.
If you are passionate about extraordinary guest experiences and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana!
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyAGENT - SUITE RESERVATIONS
Customer service assistant job in Las Vegas, NV
The primary responsibility of the Agent - Suite Reservations is to process all Hotel, Casino, Restaurant, Box Office Show & other reservations in an incentive-based capacity with base pay. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.
Essential Duties & Responsibilities:
* Maintain complete knowledge of all hotel features/services and hours of operation. Familiar with all suite types, layout, décor, appointments, and location.
* Determine suite availability and status for current day, scheduled in house group activities, locations, and times.
* Receive inbound calls & messages from potential and confirmed guests of The Venetian Resort that are requesting Casino Events and Promotions, Suite Reservations, Restaurant and Box Office Show reservations, general inquiries and more. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed, or reviewed.
* Provide each guest with unmatched guest service.
* Possess full knowledge of hotel products, services, and benefits.
* Provide a service or assistance to meet the needs of a guest, client, or customer.
* Safety is an essential function of this job.
* Consistent and regular attendance is an essential function of this job.
* Performs other related duties as assigned.
Additional Duties & Responsibilities:
Company Standards of Conduct
All The Venetian Resort Team Members are expected to always conduct and carry themselves in a professional manner. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Minimum Qualifications:
* 21 years of age.
* Proof of authorization/eligibility to work in the United States.
* High School diploma or equivalent.
* Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
* 1 - 2 years working in a Luxury Hotel & Casino environment is preferred.
* Experience in LMS, ACSC, Passkey, Open Table, Archtics, Xtend, SDD Jazz, HotSOS, Zingle, SevenRooms, UrVenue, Alice, Transportation Portal and Internet knowledge preferred.
* Must be proficient in Word and Excel, must have the ability to type a minimum of 35 wpm.
* Ability to communicate clearly and effectively in English, both in spoken and written form.
* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of diverse backgrounds and levels of experience.
* Must be able to work varied shifts, including nights, weekends, and holidays.
Physical Requirements:
Must be able to:
* Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
* Physically access all areas of the property and drive areas with or without reasonable accommodation.
* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
* Ability for prolonged periods of time to walk, sit, stand, stretch, bend, and kneel.
* Work in a fast-paced and busy environment.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
VIP Reservations
Customer service assistant job in Las Vegas, NV
The primary function of the VIP Reservationist will be to provide superior customer service to our clients and take reservations over the telephone and via email from clients. Essential Functions AWG Ambassador, LLC. is hiring for a Reservationist position. The position requires the ability to work in a fast-paced work environment. Excellent, customer service, computer, and phone skills are required. The candidate must be flexible, reliable, friendly, and have the ability to respond efficiently to customer inquiries and maintain high customer satisfaction. Prefer candidates with 1 to 3 years of related and relevant experience. Residence in Las Vegas for a minimum of one year is preferred. Attention to detail is a must. Professionalism is required.
$15.00 hr.
* Hourly compensation commensurate with experience and skillset.
* Candidate must have a flexible schedule.
* Advancement & cross-training potential for those qualified
Join our elite team today!
* The best transportation company to work for in Las Vegas: 2025 Southern Nevada Hotel Concierge Association Top Honor Award for Best Transportation Company
* Team environment: exciting opportunities at a family-owned-and-operated employee-focused, growing company!
* We offer full benefits package-medical, dental, vision, and group life
AWG Ambassador is your go-to Las Vegas limousine service for corporate charters, airport shuttles, and transportation services in and around Las Vegas.
For more than 40 years, our Las Vegas transportation company has specialized in private and group charter transportation, serving both individual vacationers and corporate clients.
AWG Ambassador, LLC is an Equal Opportunity Employer
Customer Service Teammate
Customer service assistant job in Las Vegas, NV
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Call Center Talent Pool Req (Nevada)
Customer service assistant job in Las Vegas, NV
Make a Difference in Healthcare: Join FreedomCare in Nevada! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Nevada. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Nevada office 3 days per week. Our Nevada office is in Las Vegas right off of Flamingo!
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
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At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
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