Customer service assistant jobs in Hoffman Estates, IL - 2,756 jobs
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Senior CNC Solutions & Service Lead
Fabertec
Customer service assistant job in Lincolnshire, IL
A rising company in CNC machinery is seeking a Senior Technical Manager to supervise engineers, improve operational standards, and ensure product quality. The ideal candidate will have at least 10 years of engineering experience and expertise in CNC machinery. This role involves both office management and site visits, with opportunities for salary progression and participation in the company's growth. Competitive salary of £50,000-£60,000 depending on experience.
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$54k-106k yearly est. 5d ago
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Customer Service Specialist
Addison Group 4.6
Customer service assistant job in Lake Zurich, IL
Job Title: CustomerService Specialist
Industry: Manufacturing
Pay: $23-$25/hour
is eligible for medical, dental, vision, and 401(k).
Key Responsibilities:
Resolve problems by clarifying issues, researching and exploring, coming up with alternative solutions, implementing solutions, and escalating unresolved problems
Redirect complex or specialized concerns to the appropriate team for follow-up
Investigate and resolve problems related to the shipment of product, returns, credits, and orders
Communicate company policies and pricing per price and policy guide
Qualifications:
Minimum two years' B2B CustomerService OR minimum three years' B2C CustomerService experience
Experience in SAP would be a plus
Strong typing proficiency and intermediate Microsoft Office, including Excel, Outlook, Teams, Word, PowerPoint as well as web interface
Addison Group is an Equal Opportunity Employer. Addison Group provides equal
employment opportunities (EEO) to all employees and applicants for employment without
regard to race, color, religion, gender, sexual orientation, national origin, age, disability,
genetic information, marital status, amnesty, or status as a covered veteran in
accordance with applicable federal, state and local laws. Addison Group complies with
applicable state and local laws governing non-discrimination in employment in every
location in which the company has facilities. Reasonable accommodation is available for
qualified individuals with disabilities, upon request.
$23-25 hourly 1d ago
Client Services Associate
Aegis Worldwide 4.2
Customer service assistant job in Niles, IL
A highly respected and exceptionally stable leader in the custom printing and packaging industry is seeking a CustomerServices Associate to join its Client Services team. This is a customer-facing role at the center of sales, design, and project execution-ideal for someone early to mid-career who enjoys translating customer needs into real, tangible products.
This organization is widely regarded as one of the best in the industry, known for delivering highly customized, premium packaging solutions and consistently “pressing the limits” of what's possible.
The Role:
The CustomerServices Associate serves as the primary liaison between customers, Sales, and Project Management. You will own customer communication, qualification, specifications, and proposal development-ensuring projects are accurately defined and set up for successful execution.
Once a job is awarded, you'll partner closely with Project Management, remaining customer-facing throughout production to communicate progress, manage expectations, and ensure a smooth experience from start to finish.
Key Responsibilities
Serve as the primary customer contact during pre-production and active job phases
Partner with Sales to qualify opportunities and gather technical, application, and commercial requirements
Create and manage RFQs, proposals, and pricing packages
Coordinate with design and structural teams on white paper comps, carton fit-to-product, and layouts
Review customer artwork for completeness and quote readiness
Track timelines, milestones, and budgets and provide regular customer updates
Act as a liaison between customers and internal teams to manage changes and resolve issues
Support formal handoff to Project Management and remain involved as a customer advocate through delivery
Preferred Qualifications
Bachelor's degree (graphics, art, or related field preferred but not required)
1-5+ years of experience (entry-level candidates with strong internships will be considered)
Background in printing, packaging, or graphics strongly preferred
Operations experience (Project Management, CustomerService, Inside Sales, Estimating, Procurement, etc.)
Basic project management skills and ability to juggle multiple workstreams
Comfortable and professional in customer-facing communication (phone & email)
Compensation & Benefits
Base Salary: $70,000-$105,000 (up to $110,000 depending on experience)
No bonus structure
Benefits begin after 30 days and include:
Medical, dental, and vision
401(k) with strong employer match (50% of first 4% + 50% of next 6%)
10 PTO days, 3 sick days, 1 floating holiday (PTO negotiable)
6 company holidays
Why This Opportunity
Exceptionally stable, well-established industry leader
Known as a premier provider of high-end, custom packaging solutions
Exposure to exciting, complex projects and luxury-brand work
Clear partnership across Sales, Design, and Project Management
Strong platform for career growth within packaging and print
$37k-42k yearly est. 3d ago
IB Associate: Services & Industrials (Chicago)
Piper Sandler & Co 4.8
Customer service assistant job in Chicago, IL
A leading investment bank in Chicago is seeking an experienced Investment Banking Associate to join their Services & Industrials team. This role involves financial analysis, M&A execution, and fostering relationships within an inclusive environment. The candidate should have a bachelor's degree and 2+ years of relevant experience. The position offers a competitive salary range of $135,000 - $225,000 with additional incentive compensation.
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$38k-51k yearly est. 5d ago
Quick - Air Logistics Healthcare Customer Care Specialist
Kuehne & Nagel Logistics, Inc. 4.5
Customer service assistant job in Schiller Park, IL
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
We are seeking a Air Logistics Healthcare Customer Care Specialist to join our QuickSTAT team. In this role, you will develop and maintain strong client relationships, manage shipment-specific processing, and provide timely communication of order updates. You will play a key role in ensuring compliance with regulations and delivering exceptional service.
How you create impact
Plan shipments in coordination with clients' requirements.
Ensure orders are set up accurately and communicated effectively to other departments and/or logistics service partners in compliance with all regulations and operating procedures.
Escalate all client issues to the management team as required.
Identify and implement strategies to improve quality of service and productivity.
Good working knowledge of all Quick Enterprise Systems (QuickTrac, QuickOnline/RX and Quick Oasis), particularly:
All QuickTrac CS-related functions
QuickSTAT email program to include client email / contact group information updates.
Assist the Commercial Group (Sales) as required or directed by QuickSTAT local management team.
Undertake any other reasonable duties / responsibilities at the request of the management team.
Ensure compliance with company policies and procedures.
Understand and embrace the company mission by providing the highest quality global transportation and logistics services for our customers.
Ensure compliance with all required training certifications.
Report to Air Logistics Healthcare Customer Care Supervisor.
In this role individuals will work on the 2rd shift: 12pm to 8pm or 2pm to 10pm; including Fridays and one weekend day.
What we would like you to bring
Background in air courier, freight, or biopharmaceutical logistics preferred.
Knowledge of temperature-controlled packaging and monitoring devices preferred.
Experience in clinical trial logistics and regulatory compliance preferred.
GDP training and IATA Dangerous Goods certification preferred.
What's in it for you
At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $25 and $27. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
$25-27 hourly 5d ago
ServiceNow Service Delivery Lead
KPMG 4.8
Customer service assistant job in Chicago, IL
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a ServiceNowService Delivery Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Responsibilities:
Build and lead an effective ServiceNow product management team dedicated to the development, design, implementation, and support of the technology and digital transformation vision, strategy, and roadmap for the ServiceNow ITSM, ITOM, Finance & Accounting, and custom application suite of capabilities, functions, and workflows
Serve as the point of ownership for an entire ServiceNow module or group of modules and coordinate the delivery of new epics, features, and ad hoc demand; establish and manage vendor relationships with third-party teams, ensuring alignment with technical guidelines and standard operating procedures while implementing rigorous vendor management practices to optimize resource allocation
Directly manage the product management and delivery of customer vision to ServiceNow solution strategy that aligns with business priorities and is informed by quantitative insights, customer problems to solve for, and opportunities for continual improvement; translate strategy into a product roadmap with forward-planned multi-quarter horizon milestones
Work with business customers, key stakeholders, business process owners, and executive leaders to prioritize product features into a roadmap; lead and partner with ServiceNow and other platform teams to ensure consistent delivery
Govern teams of ServiceNow delivery resources, including Product Owners, Developers, and Technical Leads; collaborate with Release Train Engineers, SCRUM Masters, and Business Process Consultants
Incorporate SAFe PI Planning, ARTs, product backlog management, and sprint delivery planning for a module or set of modules; provide people leadership and direction to remove obstacles, optimize team capacity, and increase automation and process efficiency; ensure the optimization of velocity, quality, and cost of the delivery function by defining and implementing proper resourcing, including scope for offshoring
Qualifications:
Minimum ten years of recent experience implementing enterprise solutions with expertise in production deployments working within ServiceNow; experience including leading, managing, and supporting operations and delivery for a ServiceNow product
Bachelor's degree from an accredited college or university is preferred
Advanced knowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvement; ability to understand the long-term ("big picture") and short-term perspectives of situations; strong experience and knowledge of IT practices that result in predictability, scalability, and increased velocity
Advanced knowledge in strategic solution delivery models to drive continuous improvement and facilitate innovation in IT Service Management, Finance and Accounting, IT Operations Management, and custom applications; ability to understand both long-term and short-term perspectives; strong experience and knowledge of IT practices resulting in predictability, scalability, and increased velocity
Be self-directed and able to define, execute, and deliver a product roadmap that adds great value to our customers; demonstrate strong organizational skills, troubleshooting, knowledge and experience with ServiceNow; strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customerservice and teamwork
Capability to deliver compelling and persuasive presentations; capacity to effectively manage scope of projects and the expectation of the project; ability to produce clear business requirements from stakeholders, effectively prioritize requirements and make informed project tradeoffs, and map business requirements to appropriate functional/technical requirements; proven Leadership and people management experience working with teams located in multiple geographic time zones
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.
Follow this link to obtain salary ranges by city outside of CA:
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KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$54k-69k yearly est. 4d ago
Customer Support and Deployment
Enhanced Payment Systems
Customer service assistant job in Chicago, IL
Enhanced Payment Systems LLC is looking for a highly organized and experienced Customer Support and Deployment Rep in Chicago, IL. If you have experience in the merchant service industry you are highly encouraged to apply. Essential Skills: - Prior Experience in merchant services desired but not required
- Strong organization and multi-tasking skills.
- Aptitude for problem solving and troubleshooting hardware & software
- Typing proficiency of 30-40 WPM, while on a phone call
- Ability to work in a fast paced office environment with deadlines.
- Knowledge of PC/Windows/Internet related technologies;
- A to learn new and customized software/web-based applications.
- Very Detail Oriented
- Executed time management skills
Benefits:
Full time position
Advancement Opportunities
Fun Environment
WEEKLY PAY
PAID training
Medical, Dental, Vision Insurance
$32k-49k yearly est. 60d+ ago
Export Customer Service
Vanguard Logistics Services 4.1
Customer service assistant job in West Chicago, IL
Export CustomerService Representative
WHAT YOU'LL BE DOING
You will provide the highest level of customerservice through prompt response to all cargo enquiries, complete and accurate bookings and professional communication when following up with the customer on any missing cargo and/or documentation in order for the customers booking to be loaded as scheduled. It is the responsibility of the Export CustomerService Representative to ensure all requirements for the booking are complete so it can be handed over to Load Planning.
ESSENTIAL RESPONSIBILITIES INCLUDE:
Communicate effectively to meet customer requirements, resolve customer problems or complaints expeditiously, and complete booking requests timely.
Working with the warehouse to ensure all cargo booked has been received prior to cut off.
Report any OS&D issues on cargo received to customers, follow up to determine the outcome if the cargo can be shipped, required to be re-packed or collected as it could not be exported.
Chase any missing documentation with the customer to ensure all required paperwork is received prior to cut off.
Complete booking requests
Arrange pick-ups with trucking company
Contact shippers and complete bookings for overseas routings received, making sure to send the booking confirmation details to the origin office/agent and continue to communicate on the status of the booking to ensure they are aware that the cargo was uplifted.
Determine if the customer requires VLS to complete export customs clearance, if so, correspond with the customs broker (if required) and complete the export entry.
Make sure Load Planning is aware of any special requirements on the handling of the cargo.
Add any additional charges to be billed and expenses for the costs on services incurred during the booking process
Lodge any hazardous paperwork with the Haz Team to seek pre approval on VLS being able to handle the cargo
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school or equivalent education; associate degree preferred
Minimum 2 years of customerservice experience; logistics experience preferred
Ability to multi-task, prioritize, and manage time effectively
Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills
Strong MS Office skills, including Excel, Word, PowerPoint
WE ARE VANGUARD
We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs.
Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.
$29k-36k yearly est. 1d ago
Customer Service Agent
Mindspring Partners LLC
Customer service assistant job in Chicago, IL
Software Support Associate
(On-site in downtown Chicago)
Are you tech-savvy?
The “go-to” in your household/peer group for all things technology
Enjoy keeping up with the latest tech gadgets and news
Good competency with Windows and general troubleshooting
Are you good with customers?
You enjoy resolving problems and making people happy
You've gone “above and beyond” for a customer
You're not afraid to “dig” and get creative to find resolution for an issue
Are you looking to join a solid team-oriented organization with room for growth?
Thorough training
Post-training (approx. 2 months), flexibility to work from home 5 days per month
Stellar benefits (100% paid medical for individual plan)
Fun team-building activities in a relaxed office atmosphere
We may have the career move you have been looking for!
Position overview
Work with a growing, award-winning software firm
Use phone and email to troubleshoot technical or non-technical issues
Handle approximately 20 calls or emails per day, both inbound and outbound
Utilize active directory to manage account information
Assistcustomers in navigating the software
Requirements
1+ year of CustomerService experience
Degree preferred but not required
A recent graduate with tech-focused degree will be considered or various certifications
Savvy with Windows Operating System and Windows 365
Able to work in-person, downtown Chicago (very accessible location)
Compensation
$19.00/hour
This is a contract to hire position that leads to permanent status - great way to test-run the role out and be sure it's for you long-term.
$19 hourly 1d ago
Customer Service Representative
Patient's Choice Medical
Customer service assistant job in Rolling Meadows, IL
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with CustomerService.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-38k yearly est. 3d ago
Client Specialist, Commercial Real Estate Banking, Commercial Term Lending
Jpmorgan Chase 4.8
Customer service assistant job in Chicago, IL
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
**Job responsibilities**
+ Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
+ Develop a working knowledge of treasury services products and process in order to assistcustomers with opening accounts.
+ Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
+ Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
+ Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
+ Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
+ Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
+ Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
+ Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customerservice to both internal and external customers.
**Required qualifications, capabilities and skills:**
+ Minimum 2 years' experience in mortgage lending, with inside sales/customerservice background.
+ Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
+ Enthusiastic and self-motivated.
+ Superior written and oral communication.
+ Superior customerservice skills.
+ Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
+ Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
**Preferred qualifications, capabilities, and skills:**
+ College graduate preferred.
+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
+ Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
+ Superior interpersonal communication skills, as well as strong attention to detail and time management.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $25.49 - $34.62 / hour
$25.5-34.6 hourly 7d ago
Customer Service Representative
North Bridge Staffing Group
Customer service assistant job in Chicago, IL
Exciting new CustomerService Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP - 3 months
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customerservice representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
$20-22 hourly 5d ago
Customer Service Representative
Connect Search, LLC 4.1
Customer service assistant job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 3d ago
Route Service Rep
Krispy Kreme 4.7
Customer service assistant job in Elk Grove Village, IL
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
As a Route Sales Driver here at Krispy Kreme, you are responsible for the delivery of our iconic doughnuts from our shops to our A-Glazing customers. Our drivers are one of the most important parts of our organization! Route Sales Drivers should have a commitment to safety, teamwork, customer-focused behaviors, and a high energy level.
A TASTE OF WHAT YOU WILL BE DOING:
Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations.
Load and unload products; merchandise products correctly and maintain a neat display.
Follow the established route map to ensure the timely delivery of the product.
Adhere to safety, food safety, and Good Manufacturing Practices regulations.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation while also maintaining cleanliness of truck.
YOUR RECIPE FOR SUCCESS:
At least 2 years of box truck or light freight driving experience.
Must be 21 years of age or over.
Valid driver's license.
Ability to work all necessary work schedules, including holidays/weekends.
Effective communication skills, both written and verbal
Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
MUST have a clean driving record (minimum of 3 years)
Able to meet DOT Medical Examiner Card eligibility requirements.
Travel Requirements: 0-10%
Must be authorized to work in the US without sponsorship.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Exposure to internal and external environmental conditions
Shop - fluctuating temperatures and noise levels
Exposure to known allergens including but not limited to nuts.
Adherence to dress code policy applicable to role
Noise of a production and/or processing area
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
Weekly Pay
Career opportunities- we are growing!
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
Route Service Representative wage is $20.00 per hour.
$22k-29k yearly est. 4d ago
Customer Service Representative
Insight Global
Customer service assistant job in Chicago, IL
Required Skills & Experience
1+ years of experience in a client facing role supporting fortune 100 clients
Logistics background - understanding warehouse logistics and operations
Experience Investigating and resolving client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
Monitor and document recurring issues to drive process improvements and enhance client satisfaction
Experience being in a customer facing role and excellent customerservice skills
Proficiency within Microsoft Office, specifically Excel
Nice to Have Skills & Experience
3PL experience
Bachelors degree in supply chain or related field
Job Description
Insight Global is seeking a Sr. Client Service Specialist for one of our premier clients to sit at a new warehouse location in McCook, IL. The Sr. Client Service Specialist will act as the primary point of contact with the client at a particular site and work as an intermediary for communication between the client and their operations team. They will be responsible for tracking and coordinating shipment issues to the client to ensure prompt resolution and/or delivery and be responsible for purchase order accuracy, shipment tracking and fulfillment reliability. The Client Service Lead will provide data integrity and reporting updates to leadership as requested.
$29k-38k yearly est. 1d ago
Busser - Tableside Service Assistant
Dividend Restaurant Group
Customer service assistant job in Lincolnshire, IL
About the Organization Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.
Housed in Denver, DRG brings together some of the country's best-known brands, leveraging an industry-leading platform with a clear vision for continued growth. Our driving mantra- we pay 'dividends' to every stakeholder of our business; our guests, our team members, our vendors and our financial partners, all in different but meaningful ways.
Description
Bussers play a key role in delivering the superior guest service that is central to the mission of Eddie Merlot's. Primary duties include setting and resetting dining room tables, refilling water glasses, and serving bread. Bussers also restock clean plates, silverware, and glassware. Bussers respond to guest needs and partner with Servers, Bartenders, and other team members to ensure that every guest receives outstanding service and hospitality.
Responsibilities
Complete and pass required training modules - both initial and ongoing.
Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance.
Communicate with manager to understand reservations, guest flow, large parties, and special event needs.
Set up station and dining room in accordance with standard procedures.
Maintain an assigned dining room section, but be available to help in other sections as needed.
Bake bread. Serve bread and butter and provide refills.
Keep water glasses filled.
Follow standards for table maintenance and removal of dishes, glassware, and silverware.
Correctly package take-home items and deliver them to guests.
When appropriate, thank Guests for dining with us and invite them to return.
Bus, set, and re-set tables according to specifications.
Perform side duties, closing duties, and other related duties as assigned by Manager(s).
Maintain service stations in a clean and orderly manner throughout the shift.
Be knowledgeable enough about Eddie Merlot's to provide basic information to guests.
Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
May be scheduled to work meetings, banquets, and special events.
Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available.
Position Requirements
Qualifications and Requirements
Meet state age requirement for the position.
High school diploma or GED preferred.
Must be able to read and communicate in English clearly and effectively.
Prefer prior restaurant, fine dining, or customerservice experience.
Professional attire and appearance in keeping with restaurant standards.
Understanding of dining room service procedures, safety, sanitation, and food handling procedures preferred.
Must have professional communication and social skills appropriate for guests.
Must be self motivated and able to work calmly and effectively under pressure.
Strong team-work orientation, well organized, able to take direction from others.
Able to work a flexible, part-time schedule including evenings, weekends, and holidays. Lunch-time serving hours may be required for certain seasons, holidays, or special events. Work days and hours vary in accordance with business need.
Working Conditions/Physical Demands
Able to stand for 4 or more hours at a time.
Able to lift and carry 35 pounds on a regular basis and 50 pounds occasionally.
Able to lift and carry loaded trays and move tables and chairs.
Physical ability to grasp, stoop, reach, balance, move tables, and perform similar job-related movements.
Salary Range
Position
Busser - EM
Division
Eddie Merlot's
Exempt/Non-Exempt
Non-Exempt
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
$27k-38k yearly est. 4d ago
Customs Brokerage Supervisor
Mohawk Global
Customer service assistant job in Chicago, IL
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past eleven years...see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Essential Duties & Responsibilities:
Supervise, train and coach Entry-Writing/CHB staff
Assign accounts and distribute workload
Measure performance of Entry-Writing staff and address problems and issues
Support local branch Import Transportation teams with their brokerage needs
Troubleshoot freight issues with US Customs and other government agencies
Work with Manager, Customs Brokerage to enhance the performance of the department
Complete Entry work as needed
Audit files for accuracy and oversee billing process
Establish departmental goals and measure performance by tracking goals
Improve existing procedures and audit work; streamline workflow in the Entry department
Oversee billing and dwell time of all files
On-board new clients as determined by sales and/or client SOPs
Oversee accuracy of US Customs information on all files
Execute projects assigned by Manager, Customs Brokerage
Keep Manager, Customs Brokerage abreast of changes in the department and provide effective support as needed
Desired Skills/Experience:
Certified Customs Specialist (CCS) accreditation required, Licensed Customs Broker preferred
Minimum of 5 years of experience in working with US Customs and other Government agencies
Thorough knowledge of US Customs rules and regulations
Personnel supervisory and/or training experience
Employee Characteristics:
Must be self-motivated and able to prioritize
Requires organizational skills, ability to multi-task, and being detail-oriented
Must be able to resolve problems in all aspects of the position
Must be adaptable to a changing work environment
Must be able to effectively supervise people and be objective
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$36k-52k yearly est. 3d ago
Express Service Specialist
Aptask 4.4
Customer service assistant job in Chicago, IL
Role: Office Service Specialist 07-weeks Contract Pay rate: $17-19/hr. on W2 (non-benefited) Work Schedule: M-F 9am-6pm Client: Epiq Global Job Description: Top Required Skills:
Needs to have experience copying / being in Mailroom
May deliver mail packages in person so needs to be CS oriented
May need to help with other tasks as assigned / moving boxes / hospitality etc.
Position Summary
The Service Specialist provides comprehensive administrative and office support services including reception, mailroom, copy/print, hospitality, and facilities coordination. This role ensures smooth daily operations within the office while delivering excellent customerservice and maintaining a professional environment.
Key Responsibilities
Serve as a backup receptionist, greeting and announcing visitors, answering calls, and directing inquiries professionally.
Provide administrative and hospitality support, ensuring conference rooms, kitchens, and common areas are clean, organized, and stocked.
Assist with mailroom operations, including sorting, metering, and distributing mail and accountable packages.
Manage copy, print, and scanning requests accurately and efficiently per client specifications.
Perform facilities coordination tasks, such as maintaining supply inventory, stocking copy rooms, and assisting with small office moves or equipment concerns.
Operate and maintain postage machines and other office equipment as needed.
Collaborate with team members and clients to ensure high-quality service delivery.
Qualifications & Requirements
High School Diploma or GED required.
Minimum 1 year of experience in a customerservice or administrative support role.
Prior receptionist or front desk experience preferred.
Familiarity with postage machines and mailroom operations is a plus.
Strong multitasking skills with attention to detail.
Excellent communication and problem-solving abilities.
Ability to lift/move up to 40 lbs. and transport packages on carts up to 75 lbs. capacity.
Comfortable walking, bending, kneeling, standing, or sitting for extended periods.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$17-19 hourly 4d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Customer service assistant job in McHenry, IL
Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
$29k-42k yearly est. 19d ago
Transportation Services
Pavilion On Main Street
Customer service assistant job in Sandwich, IL
Pavilion on Main Street -
Pavilion on Main Street is seeking a Transportation Services to join their team! The Transportation Services is responsible for safely transporting facility residents to and from appointments, providing quality customerservice and helping to set the tone for the level of care residents will receive at the facility all while operating the facility vehicle.
Don't miss out on this incredible opportunity to join the Pavilion Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Transportation Services with us at a Pavilion Center.
Transportation Services Duties and Responsibilities:
Performs miscellaneous errands, such as carrying mail to and from the post office, transporting patients to doctor's offices and other activities, and driving patients to preferred providers for emergency treatment.
Ensures protected health information is kept confidential.
Reports complaints made by residents to supervisor.
Follows established safety policies and procedures.
Observes safety needs of residents as indicated in care plan.
Attends and participates in scheduled in-service training, educational classes and meetings.
All other duties, as assigned
Transportation Services Skills and Abilities:
Safe driving record and ability to assist residents with into and out of the facility vehicle.
Ability to obtain a CPR certification, preferred.
Transportation Services Education and Experience:
High School Diploma or GED preferred.
Previous chauffeur's experience preferred.
Current operator's license required.
Physical Requirements:
Must be able to move intermittently throughout the workday.
Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet
Ability to lift 50 pounds with frequent sitting and operating of hand and foot controls
May be necessary to assist in the evacuation of residents during emergency situation.
Pavilion Healthcare Full-Time Benefits:
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Why Pavilion?
At Pavilion Healthcare, people come first-those we care for and those who make that care possible. We're a team that listens, supports, and grows together, united by a passion for making a difference every day. From your first day forward, you'll feel the impact of a culture built on respect, belonging, and continuous growth. With hands-on training, real mentorship, and opportunities to advance, we empower you to thrive because when you grow, so does the care we deliver. Join Pavilion and be part of something meaningful.
Apply to join a growing team today!
Pavilion Healthcare provides long and short-term skilled nursing care. At Pavilion, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome - our number one goal.
We don't just offer care for you - we care about you.
Pavilion Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
How much does a customer service assistant earn in Hoffman Estates, IL?
The average customer service assistant in Hoffman Estates, IL earns between $28,000 and $43,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Hoffman Estates, IL