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Popular customer service assistant certifications include Medical Assistant, Certified Nurse Assistant (CNA), or Certified Pharmacy Technician (CPhT). To improve customer service assistant qualification and skills, we prepared some online courses to help in customer service assistant education paths.
Rank | Major | Percentages |
---|---|---|
1 | Business | 28.9% |
2 | Psychology | 6.6% |
3 | General Studies | 6.4% |
4 | Accounting | 6.3% |
5 | Criminal Justice | 5.7% |
1. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
2. Retail Customer Service
The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...
3. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
6. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
7. Customer Service
How to Approach New Customers and Maintain Existing Ones...
8. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
9. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
10. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
11. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
12. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
13. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
14. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
15. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
16. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
17. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
18. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
19. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
20. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
Customer Service Assistant education level | Customer Service Assistant salary |
---|---|
Master's Degree | $38,806 |
High School Diploma or Less | $33,581 |
Bachelor's Degree | $37,486 |
Some College/ Associate Degree | $34,595 |