Customer Enrollment Associate
Customer service assistant job in Kentucky
Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada
About the Opportunity
Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.
American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.
Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.
Why Candidates Love Working Here
A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.
Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.
Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.
Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.
Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.
Key Responsibilities
Meet with families virtually to help them select benefit programs that align with their goals.
Build trust, answer questions, and guide clients through enrollment.
Manage a personal book of business and maintain long-term relationships.
Collaborate with teammates and leadership committed to mutual success.
Ideal Candidate Profile
Self-motivated, positive, and eager to grow.
Excellent communicator - friendly, confident, and authentic.
Comfortable using Zoom and other online communication tools.
Must be a U.S. or Canadian citizen.
Passionate about helping others and building meaningful relationships.
No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.
Application Process
Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.
Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.
Customer Support Representative - Covington
Customer service assistant job in Covington, KY
Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Covington site.
In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.
What to expect…
As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.
Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.
The Skills You Bring
Ability to establish rapport and relationships through effective communication
Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
Proficiency in navigating and troubleshooting basic technology issues or systems.
Handle a variety of situations and conversations driving towards a resolution suitable for all
Self-motivated teammate with strong social skills who brings energy and passion to the team
Minimum 1 year of customer service experience
High School diploma or GED required
The Value You Deliver
A passion for helping people
Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
Provide outstanding customer service and communication via voice or digital channels
Note: Fidelity is not providing immigration sponsorship for this position
Our Investments in You
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)
Shifts and Hours: Monday - Friday. Training hours are 8:30am - 5:00pm EST and post training must be able to work an 8hr shift between the hours of 8:30am - 8:30pm EST
Certifications:Category:Customer Service
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Retail Customer Sales Specialist
Customer service assistant job in Lexington, KY
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Earn $18.00/hour base pay, with the potential to earn $22.05/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Retail Sales Specialists Enjoy Most About the Role
Enhancing the customer experience while meeting sales, service, and operational goals.
Identifying sales opportunities and creating ideal customer experiences through product support and education.
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
High School Diploma or equivalent.
Skills & Abilities
Proficiency in cash handling and accurate payment transactions.
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
Basic math skills.
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Strong performance in a fast-paced team environment.
Effective communication with employees and customers in person, on the phone and in writing.
Highly effective interpersonal skills for building partnerships across the organization.
Self-motivated, competitive spirit with a desire to exceed sales goals.
Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
Knowledge of the latest technology and devices.
1-5 years of sales/customer service experience.
1-3 years of telecommunications/wireless experience.
SRL213 2025-65169 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Support Representative- Starting at $16/hr
Customer service assistant job in Dwale, KY
Technical Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727
Job Overview
Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
Ability to multitask in and navigate between screens efficiently while assisting customers
Comfortable in a fast-paced environment
Must be 18+ years of age
High sc hool diploma (or GED equivalent)
Must pass a criminal background
Key Skills & Responsibilities:
Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools
Recommend product solutions for unique customer needs
Why You Should Join Us:
Pay: $16/hr with opportunities up to $19+!
100% paid training
Dedicated time to skill development
Benefits including medical, dental, life, and vision insurance
Employee Assistance Program (EAP)
401k retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Customer Service Specialist
Customer service assistant job in Louisville, KY
Mad Events Careers
Mad Events is a creative marketing and consulting firm partnering with Fortune 500 companies and major nonprofit organizations. Our team delivers high-energy, results-driven campaigns that emphasize collaboration, growth, and sports-minded engagement. We specialize in live brand experiences, promotional events, and marketing strategies that connect brands directly with their audiences.
Customer Service Specialist
Hourly/Salaried: Salary
Full Time/Part Time: Full Time
Position Type: Regular
Your Role at Mad Events:
As a Brand Associate, you'll help bring our clients' brands to life through events, marketing campaigns, and community outreach. You'll play a vital role in brand promotion and consumer engagement, helping our clients reach new audiences and strengthen their market presence.
Key Responsibilities
Represent client brands through live events, promotions, and activations
Support marketing and event teams with campaign execution
Assist in brand awareness initiatives and community engagement
Gather customer feedback and insights to improve brand strategy
Maintain professionalism and enthusiasm while representing clients in the field
Qualifications/Experience
1-2 years of experience in marketing, promotions, or customer service
Strong communication and presentation skills
Outgoing, positive, and energetic personality
Ability to work in a fast-paced, team-oriented environment
Passion for marketing, branding, and consumer interaction
Customer Support Representative
Customer service assistant job in Versailles, KY
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Employee discounts * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match
* Vacation, paid time off
* Company-paid training
* Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $17.00 - $22.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Customer Experience Lead-Florence
Customer service assistant job in Florence, KY
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.25
Maximum Salary: $20.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Airport Agent - Customer Service
Customer service assistant job in Kentucky
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
NEW PAY RATE: $18.02 / HR + $3.00 Premium
Responsibilities
How will you make an impact?
Responsibilities
* Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
* Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
* Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
* Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
* Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
* May work in the Baggage Service Office to track the location of baggage and handle passenger questions
Qualifications
Who are we looking for?
Requirements
* Minimum age: 18
* High school diploma, GED, or international equivalent
* Must possess at least one form of TSA-acceptable identification for business travel purposes.
* Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
* Flexible to work additional hours with short notice when operationally necessary
* Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
* Must be customer focused, detail oriented, and interested about the airline industry
* Able to communicate in a clear, polite, and friendly manner
* Must be comfortable working with computers and ability to learn new computer programs
* Must be able to read, write, fluently speak, and understand the English language
* Authorized to work in the United States without sponsorship
* #EnvoyOversight
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Auto-ApplyCustomer Service at Louisville, KY
Customer service assistant job in Louisville, KY
Job Description
Keystone Restorations & Builders, Inc. in Louisville, KY is looking for one customer service to join our team. Our ideal candidate is attentive, motivated, and reliable.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to reading your application.
Customer Service Associate (Restaurant) - Closing
Customer service assistant job in Leitchfield, KY
Learn More About the MRCO Family at ******************** with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! The Taco Bell Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life.
This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment.
Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping. A successful candidate will have a clean and tidy appearance, good work habits, and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Attendance
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.
- Understands and uses approved time keeping system, including accurately recording all hours worked.
Initiative and Energy
- Takes action without being told, goes beyond what is simply required and maintains a high activity level.
- Works the positions to Brand Standards, whether it is a cashier or cook (Food or Service Champion)
EEO
- MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older).
Benefits
- Competitive Pay
- Early Pay with the Rain App
- Flexible schedule
- Paid Time Off
- Free meal during shift
- Career Path Opportunities
- 401k, Health/Dental/Vision
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
Customer Service Project Coordinator - Saturday to Wednesday, 12pm to 9pm
Customer service assistant job in Nicholasville, KY
Job Description
Since 1993, LockNet has been a family-owned and operated business enthusiastic about keeping people safe and secure by simplifying and supplying door and lock solutions. Ranked as one of Kentucky's Best Places to Work for the past 4 years, we appreciate our people and put intentional focus on keeping a great culture as we continue to grow. Learn more about our business at *************************
As a Project Coordinator in our dynamic Service Department, you would impact the company by managing customer accounts that have a project focus including quoting, reporting, monitoring, ordering, and scheduling the install of parts, and resolving technical and billing issues..
Responsibilities
Providing detailed instructions to technicians to survey customer locations.
Organizing survey information into data sets to provide quotes to customers.
Quoting detailed and specific hardware and installations to the end customer when applicable.
Researching hardware needs for customers and customer orders.
Inputting and processing customer orders for products and installation via phone and email.
Analyzing customer inquiries to determine appropriate scheduling for production and shipping.
Resolving production scheduling, shipping, or invoicing problems.
Organizing orders to enable projects to be completed in an efficient and timely manner by technicians at the customer locations.
Reviewing and editing orders received for pricing, shipping dates, anticipated delays, and any additional information requested by the customer.
Following up on orders to ensure delivery by specified dates.
Following up with technicians to ensure that all installed material is correct and documented through detailed pictures.
Strategically and tactically working with onsite technicians to ensure most appropriate solutions given customer needs, applicable regulations and scope of work.
Successfully designing, managing, and completing projects to customer and company dictated cost and time constraints.
Receiving, understanding, and addressing customer concerns, consulting with production, shipping, warehouse departments or freight carriers to expedite or trace missing or delayed shipments.
Compiling statistics and preparing various reports for management.
Resolving technical matters internally and externally via phone or email.
Performing other duties as assigned.
Minimum Qualifications
Strong computer knowledge with the ability to navigate multiple software programs.
Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
Strong Project Management and coordination skills.
Technical experience reading and understanding blueprints preferred but not required.
Ability to research, understand and apply regulatory codes.
Excellent communication skills with the ability to speak professionally, clearly, and concisely.
Bachelor's Degree preferred but not required.
1-3 years of customer service experience with a background in scheduling; locks and hardware, or construction preferred but not required.
What Sets LockNet Apart as an Employer?
Great benefits including options for 100% paid health and vision insurance for employees and competitive costs for families.
PTO accrual starting day one.
401k with employer matching.
Autonomy and ability to impact.
Industry leader and trendsetter.
High growth with vision.
Adaptive to change.
Technology-driven.
An open and transparent culture where everyone has a voice.
Great people with close relationships.
Low turnover rate.
Family-oriented business.
Customer Service
Customer service assistant job in Flatwoods, KY
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Insurance Customer Service Agent
Customer service assistant job in Lexington, KY
Job DescriptionUnited Talent is currently seeking an Insurance Customer Service Agent for a company in Lexington, KY! Job Responsibilities:
Provide exceptional customer service by addressing client inquiries and needs.
Gather and accurately input information from prospects seeking insurance quotes.
Utilize our rating system to efficiently enter and quote prospects
Assist in analyzing clients' current policies to identify need and opportunities.
Support agency growth by seeking out cross-selling opportunities.
Maintain a positive, team-oriented attitude and offer assistance to colleagues when needed.
Other duties as assigned.
Pay and shift: Monday- Friday 8am-5pm, Starting pay is based on experience and licensing candidate has. Salary range $31,200.00-$40,000, Annual salary+ commission+ bonus Requirements:
Preferably 2 years of prior insurance or sales/ customer support experience.
Attention to detail and excellent time management abilities
A sensitivity to the nuances of communication in both verbal and written form, and the ability to listen, ask probing questions and document your findings.
Ability to follow up with clients and cross-sell/upsell new policies.
Be comfortable with and able to use social media to promote yourself and the agency when needed.
A genuine interest in helping others and working in a collaborative environment.
Perks & Benefits
Unlimited Referral Bonus (When someone you refer works 40 hours you get $40, When they work 100 hours you get $100)
Weekly pay via direct deposit or pay card.
Medical Benefits (after 60 days)
Opportunity to get hired on with PTO, Retirement, Paid Volunteer Days, License Continuing Ed Reimbursement.
How to Apply: To schedule an immediate interview call United Talent at 304-521-6140/ text 304-202-4800 or you can apply directly at utalent.com
Customer Service Associate (cashier)
Customer service assistant job in Florence, KY
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customer service skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
Customer Experience Coordinator
Customer service assistant job in Murray, KY
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
662 North 12th Street
Location:
USA Marshalls Store 1513 Murray KYThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Consultant - Customer Training - Wavemark
Customer service assistant job in Frankfort, KY
As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products.
**Job Summary:**
This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.
**Responsibilities:**
+ Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
+ Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
+ Provide expert guidance on training best practices, change management, and implementation strategies.
+ Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
+ Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams).
+ Ensure training content meets the specific needs and supports the solution workflows within the hospital.
+ Oversee the training process from initial planning through department-level kickoff.
+ Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
+ Monitor training effectiveness and provide post-professional training services as needed.
+ Travel to customer sites (hospitals and healthcare systems).
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development.
+ Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
+ 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
+ Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
+ Strong understanding of adult learning principles and instructional design.
+ Proficiency in virtual training tools and Learning Management Systems (LMS).
+ Excellent facilitation, presentation, and communication skills.
+ Ability to manage multiple projects and stakeholders simultaneously.
+ Familiarity with healthcare operations, compliance, and clinical workflows.
+ Strategic thinker with a consultative approach.
+ Strong interpersonal and relationship-building skills.
+ Adaptable, proactive, and solution-oriented.
+ Comfortable working in fast-paced, dynamic environments.
+ Ability to travel 75% to customer sites (hospitals and healthcare systems)
+ Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Care Coordinator
Customer service assistant job in Louisville, KY
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Detail-oriented with the ability to multi-task.
+ Able to exercise proper phone etiquette.
+ Ability to navigate proficiently through computer software systems & use technology.
+ Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
+ Spoken and written fluency in English; bilingual preferred.
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School diploma or equivalent required
+ A minimum of 1 year of referral experience in a healthcare setting required.
+ Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
+ Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
+ Healthcare experience within the Medicare Advantage population preferred.
+ Medical Assistant certification preferred
+ CPR for Healthcare Providers is preferred
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Customer Service/Service Advisor
Customer service assistant job in Corbin, KY
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyTEST DO NOT APPLY - Human Resources Recruitment Coordinator/Customer Service Supervisor
Customer service assistant job in Louisville, KY
Our Company
All Ways Caring HomeCare
External Job Description
Understands and ensures adherence to the agreed plan of care for each client in your caseload
Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
Monitors and escalates changes in client's plan of care, services or condition
Ensures proper documentation and record-keeping for agency payers
Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment
Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified
Coordinates or supports new hire on-boarding as well as employee exit meetings
Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
Coordinates Personnel Action Forms (PAF) for assigned service site(s)
Ensures compliance with federal, state, and local employment laws and regulations
Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker
Other duties as assigned
Qualifications
High school diploma or GED; some college coursework or Associates degree preferred
Two or more years of community service, client service or staffing experience
Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
One to two years of Human Resources with high volume recruiting experience preferred
One to two years in a supervisory role preferred
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
Ability to make decisions quickly, and manage confidential information
Excellent customer service skills and experience working with the public in a friendly and professional manner
General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services
Minimal travel may be required
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn.
Additional Job Information
TESTING POSTING FUNCTIONALITY - NOT A REAL POSITION
Salary Range USD $16.00 - $20.00 / Hour
Auto-ApplyCustomer Service Agent
Customer service assistant job in Independence, KY
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Independence, 710 Clymer Ct
Division: Solutions
Job Posting Title: Customer Service Agent
Time Type: Full Time
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience in Customer Service-related capacity
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
* N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* Proficient with MS Office Applications
* WMS functions
Language Skills
* English (reading, writing, verbal)
* Business writing proficiency
Mathematical Skills
* Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance.
* Ability to multi-task
* Effective communication skills
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
* 1-3 years warehouse/logistics support experience
* 2-3 years' experience in Customer Service-related capacity
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
100132-DM
open/close
Print Share on Twitter Share on LinkedIn Send by email