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Customer service assistant jobs in Lancaster, PA

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  • Sales And Service Specialist

    Team Builder Recruiting

    Customer service assistant job in Bird-in-Hand, PA

    Service & Sales Specialist - Career Change Opportunity Bird-in-Hand, PA Are you a driven relationship-builder with construction or estimating experience, ready to grow your career in sales with a trusted, family-owned company in Lancaster County? Why You'll Love Working with us: Rewarding Compensation: Competitive hourly pay of $30-$35 based on experience. Career Growth: Develop your skills in sales, estimating, and construction with support from our experienced team. Supportive, Faith-Based Environment: Join a team-oriented culture that values integrity, honesty, and collaboration. Tools for Success: Access to a company laptop, vehicle, and tools to help you excel in your role. Strong Reputation & Loyal Customers: Be part of a company known for quality, professionalism, and long-term customer relationships. Monterey Door has proudly served Lancaster County and surrounding areas since 1987, providing premium overhead garage doors and expert construction services. As a family-owned and operated business, we prioritize customer satisfaction, hands-on service, and a supportive, team-oriented work environment. We value honesty, integrity, and hard work, and are committed to helping our employees grow in sales, customer service, and construction roles. What You'll Do as our Service & Sales Specialist: Build and maintain strong relationships with new and existing customers. Drive sales through quotes, estimates, and project coordination. Manage customer communication from order through installation or repair. Maintain accurate records of sales, estimating, and customer interactions. Collaborate with the team to achieve monthly sales goals. Use your mechanical knowledge and construction experience to provide solutions. Assist with occasional hands-on project support and light construction tasks as needed. Work consistent daytime hours with minimal travel. Our Ideal Service & Sales Specialist: Experienced: 4+ years in construction, skilled trades, or customer-facing roles. Construction Sales & Estimating Background: Experience in sales, estimating, or direct customer communication in construction, HVAC, plumbing, roofing, or related trades preferred. Hands-On: Comfortable with basic tools, mechanical tasks, and project coordination. Honest: Ensure integrity in every interaction and make customers feel valued. Computer Skills: Comfortable with computers and quick to learn new software. Committed: Have integrity in every interaction, ensuring customers feel confident and valued. People-Oriented: Friendly, personable, and able to connect with customers and coworkers. Attention to Detail: Strong ability to listen carefully, maintain accurate records, and follow through on tasks. Team Player: Works well in a collaborative, supportive environment. Motivated: Driven to grow within the company, take on new responsibilities, and develop sales and customer service skills. What We Offer Our Service & Sales Specialist: $30-$35/hour, based on experience Health insurance options Paid vacation and holidays Company laptop and vehicle for work-related travel End-of-year profit sharing Relaxed, supportive, and team-focused work environment A leadership team committed to transparency, trust, and a positive workplace culture Faith-based environment Ready to Transition into a New Career? If you're eager to put your construction, estimating, or sales experience into a rewarding, long-term career in inside sales, we want to hear from you! By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $30-35 hourly 1d ago
  • Customer Experience Lead-York Galleria

    Victoria's Secret 4.1company rating

    Customer service assistant job in York, PA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 11d ago
  • Customer Solutions Expert

    Conestogawoodspecialties 4.5company rating

    Customer service assistant job in East Earl, PA

    Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels of progression designed to allow for continued career and hourly wage growth within the Customer Service Department. The principle responsibility is to learn the concepts necessary in order to ultimately handle incoming and outgoing communication from internal and external customers. In addition, the Customer Solutions Expert responds to basic inquiries and processes orders in an expedient and accurate manner. As the initial skills are learned and demonstrated proficiently, the Customer Solutions Expert is promoted to the next level to continue to acquire and demonstrate more advanced learning. Our Position: Attend training to learn all aspects of the Customer Solutions Expert role in order to demonstrate the different skills necessary for success Learn and navigate multiple system platforms simultaneously through performing basic telephone interactions via our general contact phone line as well as basic order entry Answer general incoming calls and emails relative to customer orders, quotes, inquiries, product related questions and warranty resolutions for two of our four locations Ensure satisfaction by clarifying, researching, and exploring solutions Document order notes in our order platforms Build loyalty with internal and external customers through active listening, consultative relationship building, resourcefulness, and basic knowledge of all product lines Engage in learning on a consistent basis as our business and industry evolves Follow company policies and procedures to ensure efficient and accurate resolution of customer issues Your Qualifications: High school diploma or equivalent required Minimum of 6 months of customer service experience to include order entry Full-time hours Monday through Friday, daytime hours and overtime when required High attention to detail Process orders with accuracy Type to defined department metrics for both speed and accuracy Must demonstrate a patient and professional demeanor and maintain a positive attitude Attendance that meets the company attendance policy is an essential function of the job Proficiency with computers, MS Office software, including email Attain working knowledge of system platforms Professional business communication skills, over the phone and in writing Capable of working independently and within a team structure
    $34k-47k yearly est. 60d+ ago
  • Analyst I/II - Customer Programs (Denver, PA, US, 17517)

    UGI Corp 4.7company rating

    Customer service assistant job in Denver, PA

    At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Position Summary: Develop, analyze, manage, coordinate and support various Universal Service Program (low income assistance programs) metrics and reports for UGI Gas and Electric Division's Universal Service Programs to assist with regulatory filings. Lead efforts to automate and utilize the Department of Human Services (DHS) data sharing of customer information for LIHEAP recipients. Review and analyze customer data to ensure eligibility for new and continued enrollments into UGI's low-income assistance programs. Partner with the Digital Marketing Team to coordinate the creation of marketing campaigns compliant with regulatory commitments while targeting LIHEAP customers for enrollment into programs. Assist in the creation of monthly management reporting including details on customer participation, spending, energy savings realized, etc. for all Customer Assistance Programs. Assist with data analysis and program management efforts for other strategic regulatory initiatives such as the LIURP Notice of Proposed Rulemaking and auto enrollment of UGI Electric customers into CAP. Regulatory Commitments: * Work with the Business Unit and Information Technology resources to integrate data from DHS data sharing for use by the Customer Outreach Department Team, Customer Care Representatives, and Community Based Organizations to enroll customers in the Customer Assistance Program (CAP) and to recertify customers once enrolled. * Utilize DHS data received to prepare marketing campaigns to solicit UGI Gas customers not enrolled in CAP; ensure compliance with PUC Data Sharing Order. * Utilize DHS data received to prepare marketing campaigns to solicit UGI Electric customers for CAP auto enrollment. * Utilize DHS data received to pre-qualify customers to apply for LIURP and/or Operation Share grants (based on additional criteria for each program). * Assist LIURP team with data analysis, program coordination, and implementation efforts related to the PUC Noticed of Proposed Rulemaking taking effect in 2026. * Oversee analysis and completion of auto enrollment of UGI Electric customers into CAP, as well as the feasibility study of expansion to UGI Gas. Metrics and Data Tracking: * Create, analyze, and maintain metrics for all Universal Service Programs including CAP, LIURP, Operation Share, CARES, and LIHEAP federal grants. Examples of metrics include customer participation, actual vs. budget spending, contract compliance, etc. * Create new Universal Service Program monthly reporting criteria and associated metrics for use by internal management as well as assistance with required regulatory filings. * Track Purchase Orders and ensure appropriate funding levels exist for administrative costs for CAP and Operation Share. * In coordination with the Finance Team, assist with completion of annual budget templates for Universal Service Programs. Once budgets are approved and finalized, assist with tracking monthly variances. Customer Program Execution: * Ensure various marketing campaigns identified in UGI's Consumer Education & Outreach Plan filed with the PUC are completed in a timely and accurate manner. Examples include but are not limited to; twice a year marketing for Self-Reported Low Income CAP enrollment and other targeted campaigns as needed, such as LIURP targeted messaging. Utilize SAP reporting functionality to generate targeted customers lists and partner with Digital Marketing Team to create and deploy marketing campaigns. Assist with the development of metrics to evaluate the success of the campaigns. * Additional duties as required. Manage contracts for CAP and Operation Share. Attend and participate at industry events such as PUC BeWise and Energy Association of Pennsylvania monthly meetings and annual conference. Consolidate and analyze Universal Service Program data, metrics, and create Power Point presentation slides for quarterly meetings with stakeholders and regulatory intervenors as part of the Universal Service Advisory Committee. Assist Customer Outreach Department with community (WARM) events to promote the availability of UGI's Universal Service Programs. Assist with Base Rate Case processes including, but not limited to; coordinating responses and timely submittal of discovery brought by regulatory parties. Knowledge, Skills and Abilities: * Analytical and program management experience preferred, familiarity with marketing strategies beneficial. * Ability to collect, understand, and analyze customer programs and communicate to management the impact this data will have on the success of the Universal Service Programs. Experience with SAP (or similar ERP system) used to generate and analyze monthly reports and establish key performance indicators (KPIs). * Ability to work cross-functionally and assist management drive projects to completion. * Excellent oral and written communication skills. * Advanced knowledge of Excel, Power Point, and Word. Education: * Bachelor's degree in business or marketing preferred. * Level I - Entry level, analysis and program management experience and/or Utility experience preferred * Level II - At least 2 years' experience working in program management, marketing, or financial analysis. Customer Program and/or Utility experience preferred. * Position level will be commensurate with experience. #LI-Hyrbid UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
    $85k-113k yearly est. 26d ago
  • Customer Service Associate

    Presence Bank

    Customer service assistant job in Christiana, PA

    If you enjoy providing outstanding customer service, educating customers, and making a positive impact in your community this may be the perfect fit for you! We are looking for a candidate with banking and customer service experience to join the Presence Bank family! This is a floating position between our Christiana and Oxford branches. Why Presence? * Named one of PA's Best Places to Work 2022, 2023, & 2024 - Central Penn Business Journal * Competitive pay and bonus potential * Open and honest culture with an associate focus * Full Medical, Dental, and Vision Benefits * Very competitive 401k Plan * Tuition Reimbursement * PTO, federal holidays, and a culture that promotes work/life balance * Smaller bank = more opportunities for growth * Our purpose is to be the most loved bank that allows our families, customers, and communities to prosper Position Summary: Provide positive, memorable customer experiences while accurately performing teller duties and account opening duties. These responsibilities include cashing checks, receiving deposits, opening and maintaining retail and business accounts, and processing other transactions as authorized and within policy. A Customer Service Associate promotes banking products and services and directs customers to appropriate team members for specialized services. May assist with administrative consumer loan responsibilities as needed. Essential Functions & Responsibilities: * Provide efficient and exceptional customer service, cross-marketing products and services to acquire, retain and expand relationships. * Be a positive and effective team player by helping others on the team achieve success. * Recognize and promote customer referrals to appropriate team members. * Receives and processes deposits, withdrawals, loan payments and other transactions in an accurate manner, according to established policies and procedures. * Process night deposit and mail deposits according to established policies and procedures and maintain necessary logs. * Issue Cashier's Checks & Money Orders and maintain necessary logs. * Maintain timely and accurate records of cash received, cash disbursed, and negotiable instruments involved in the processing of various transactions. * Process ATM Settlement. * May act as vault custodian. * Performs nightly balancing of cash drawer, identifies, and corrects out of balance errors according to policy and procedures. * Assures completion of all reports, reconcilements, and proper handling of vault cash. * Ensure and promote personal ownership for the resolution of customer requests. * Process Branch Capture and assist in completing branch settlement according to procedures. * Open New personal retail accounts as required, according to policy and procedures. * Order and maintenance Debit and ATM cards as needed. * May provide teller overrides when necessary. * Open New Retail and Business Accounts as required, according to policy and procedures. * Recognize and Identify the appropriate documents needed for account opening (business and personal). * Assist with account opening verification for other Presence Bank Associates. * Provide loan administrative duties for the retail managers as needed. Administrative duties include: organizing, scanning, filing and submitting VIP tickets. * Responsible for all basic cleaning in office building. * Support the Presence Bank Leadership Model. * Performs additional responsibilities and duties as required. Administrative/Compliance: * Assure compliance with the Bank Secrecy Act/Anti-Money Laundering and other regulatory policies as required by the responsibilities of this position. * Understands and follows procedures in case of robbery or another emergency. * Assures efficient operation and adherence to security, audit, and control procedures. * Performs additional responsibilities and duties as required. Knowledge/Education Requirements: · High School Diploma or Equivalent required. Bachelor's or Associates degree beneficial but not a mandatory requirement. o Prior experience includes customer service, sales, and cash handling experience and proficiency with understanding and opening new accounts for retail (personal and business) customers required. * Ability to operate basic office machines including calculator, copy and fax machines. · Computer experience and knowledge of the Windows operating system is required. · Ability to communicate with customers and other associates is essential. Level of Authority: No Supervisory Authority Physical Requirements: The physical requirements of this position include the following: While performing the duties of this job, the employee is required to have the ability to remain stationary, move, position self, and manipulate (lift, carry, move) weights of 10-15 pounds, occasionally more. Requires good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment (fax, phone, scanner, computer, copy machine, counting machine, ATM, security system) and read information. The employee frequently is required to remain stationary, reach, and communicate. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties and responsibilities. Ability to work Saturday mornings is required. Normal banking office environment. We are an Equal Opportunity Employer
    $25k-33k yearly est. 31d ago
  • Design Services Specialist

    Carlisle Companies Inc. 4.2company rating

    Customer service assistant job in Maytown, PA

    Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for a Design Services Specialist working remotely. Job Summary: We are seeking a skilled Design Services Specialist with experience in building design and construction to join our team. This role supports the drafting and design needs of various stakeholders, ensuring technical accuracy and compliance with industry standards. This job will utilize specialized software to create detailed technical drawings, plans and designs for architectural, construction, or manufacturing projects. This role will play a crucial role in transforming conceptual designs into precise, accurate, and actionable architectural detail drawings. Duties and Responsibilities: * Develop and maintain standard and project-specific details using AutoCAD. * Create 2D and isometric CAD details to scale, ensuring alignment with company standards and project requirements. * Collaborate with internal and external teams to adjust designs as necessary. * Review and interpret architectural drawings and sketches. * Maintain accurate records of design work and technical documentation. * Participate in team meetings and report on project progress, challenges, and solutions. * Ability to work independently and with a team. Required Knowledge/Skills/Abilities: * Understanding of building construction * Communicate effectively to align goals and provide timely delivery of design services. * Willingness to learn and research products and construction practices. * Ability to collaborate with Architects, Consultants, Sales, Product Management, Technical Services, Marketing, and Warranty departments. * Self-motivated and capable of working with a team or independently in a remote environment. * Analytic problem-solving skills and the ability to manage multiple projects simultaneously. * Excellent verbal and written communication skills. * Experience in Microsoft Office Suite. Education and Experience: * Required: * Associate's or Technical Degree in drafting, construction design, construction technology, mechanical drafting or related program. * Minimum 5 years of experience in the construction industry * Minimum 5 years of experience in AutoCAD, with a strong proficiency in drafting 2D and isometric AutoCAD details, to scale. * Preferred: * Bachelor's degree in architectural, Civil or Mechanical Engineering * Experience working with waterproofing and air barrier systems * Working knowledge of Revit Working Conditions: * Remote with occasional travel * Typical work hours 8:00AM - 5:00PM #LI-MN1
    $66k-104k yearly est. 38d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service assistant job in Myerstown, PA

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 42d ago
  • Weekend Scheduler & Customer Service Assistant

    Penn Highlands Brookville

    Customer service assistant job in Gap, PA

    Performs all intake and scheduling duties and responsibilities for scheduled weekend position hours. Coordinates and prioritizes referrals and schedules with clinicians, patients/families, and referral sources to ensure optimal patient care and efficient utilization of services. Enters home health & hospice referrals and consults with administrator on call during after hours and on weekends. Essential Job Requirements Education: High School Diploma required or GED Equivalent. Experience: Prior home health care, referral intake, or relative work experience in health care industry required. Required skills: Must have proven ability to interact with individuals at all levels of the organization, have strong interpersonal skills, be able to handle and maintain confidentiality and have strong attention to detail. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Preferred Skills: Home Health/Hospice experience preferred All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills, and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.
    $27k-36k yearly est. Auto-Apply 22d ago
  • Development Services Specialist

    Caron Treatment Centers-Career 4.8company rating

    Customer service assistant job in Wernersville, PA

    Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we've been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We're proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours! The Development Services Coordinator plays a key role in supporting the organization's fundraising, annual giving, and donor stewardship activities. This position is responsible for processing gifts and acknowledgments, managing tribute notifications, supporting employee campaigns, and coordinating event registrations. The Coordinator maintains accurate donor and event data within the CRM system, generates reports, assists with prospect research, and provides general administrative support to the Development team. This role requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively across departments to ensure efficient and accurate development operations. This position is full time, Monday- Friday. Candidates must have the ability to come to the Wernersville campus a few days per week. Starting salary is between $23-25/hr, depending on experience level. Duties and Responsibilities: Process gifts and acknowledgements for Annual Fund Program related to but not limited to direct mailings and web gifts. Process tribute gifts and provide tribute gift notifications and mail to honorees and families. Provide Employee Campaign support, process acknowledgments. Supports the Development team as needed in following up on outstanding gifts. Coordinate all aspects of events registration. This includes but is not limited to recording information in the CRM system, gift entry, processing acknowledgments, providing weekly reports to event planners, maintaining event documentation, creating and managing event pages in collaboration with Regional Vice Presidents, managing registrations and RSVPs in collaboration with event planners, and closing out all programs and events as needed. Provide periodic reports to the supervisor Track and document patient scholarship letters for Endowed and Restricted Funds Manage returned mail Cross train with Development operations staff to learn all aspects of Development Services. Maintain Development/Alumni Event Calendar/Staff Birthday list Process department invoices Order Office Supplies Support prospect research initiatives as deemed necessary by the Senior Director of Development Collaborates with Database Administrator & Analyst to maintain date integrity, including updating data in CRM on a periodic basis. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Physical Requirements: The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 20 lbs. Ability to walk up/down steps daily Education, Experience and Qualifications: High School Diploma or equivalent, Bachelor's degree preferred 3-5 years of professional administrative experience, including data entry, and organizational work. Experience in development services and/or using Raisers Edge database is strongly preferred. Proficient using Microsoft Word, Excel and Outlook and Teams. 1 year of continuous sobriety is preferred, if in recovery. Knowledge, Skills and Abilities Excellent communication skills including writing, proof reading, and speaking. Ability to manage multiple projects and work assignments from a variety of staff. Excellent interpersonal skills both in person and by phone, with a high degree of professionalism. Excellent organizational skills and attention to details.
    $23-25 hourly 26d ago
  • Yard Associate - Customer Service

    Lezzer Lumber

    Customer service assistant job in Lancaster, PA

    Job Details Lancaster Store - Lancaster, PADescription Yard Associate - Customer Service Who We Are Lezzer Lumber, family-owned and operated company, began in 1927 and has remained a leader in the building supply materials industry. Lezzer Lumber has grown over the decades into the 30th largest lumber dealers in the country. We are currently comprised of 11 retail stores, 4 commercial door facilities, and a truss manufacturing plant, all located in Pennsylvania. What We Do Lezzer Lumber is a building materials supply company for both commercial and residential building projects. Our commitment to providing quality products to our customers is a constant priority in our business. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction. Our employees have a wealth of knowledge which customers have come to rely on for order accuracy and job completion. Benefits that Matter: Generous Paid Time Off Paid Holidays Performance Incentive Bonus Medical Insurance (Dental & Vision) Career Opportunities for Advancement 401K Plan with Both Traditional and Roth Options Available Employee Discount Recognition and Rewards for a Job Well Done! Summary: Performs general lumber yard duties such as delivery order preparation and loading, unloading, verification and storage or received merchandise, customer loading, delivery assistance, and general housekeeping duties. Cleans, organizes and straightens yard and related areas as directed. Essential Duties and Responsibilities: Duties and responsibilities include the following. Other duties may be assigned. • Prepares customer delivery orders and loads on delivery vehicle as assigned. • Unloads incoming freight merchandise, verifies, counts, and puts away stock in pre-designated areas. • Properly identifies, tags, and stores incoming special-order merchandise. • Corrects or brings to the attention of the Yard / Operations Manager any unsafe building, yard, or storage condition. • Performs the loading and unloading of customers. • Performs basic yard housekeeping duties such as sweeping floors and picking up trash. • Returns customer return merchandise to pre-designated storage areas. • Assists in the delivery of yard merchandise as assigned. • Picks-up trash, banding, wrappers, and other foreign objects in the yard and adjacent areas • Maintains weed/grass control in yard and adjacent areas. • Culls lumber and building materials. • Assists in loading vehicles or unloading freight as directed. • Levels lumber units. • Follows safe vehicle and equipment operation and general yard practices. • Assists in the delivery of customer orders as required. • Performs minor facility maintenance tasks as directed. • Immediately reports all accidents, injuries, and incidents of damage, to merchandise, buildings and equipment and customer property to the Operations Manager. • Knows and practices safe and proper lifting, carrying and material maneuvering practices. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Basic reasoning concepts such as proper and safe loading practices. • The person in this position must be able to complete a forklift operator's certification. • Ability to work with basic mathematical concepts in order to calculate order quantities and verification of incoming freight shipments. • Knowledge of basic building materials. Physical Demands / Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Specific vision abilities required by this job include normal vision. • While performing the duties of this job, the employee is almost always exposed to outside weather conditions. • The employee in this job is frequently required to lift and carry for a moderate distance items over 100 pounds. • The employee in this position is frequently required to walk distances over 200 yards. • The employee in this position is frequently required to climb heights over 6 feet. • The employee is frequently exposed to heavy equipment such as delivery vehicles or fork trucks. • The noise level in the work environment is usually quiet to noisy.
    $25k-33k yearly est. 60d+ ago
  • Part Time Customer Service

    The UPS Store #1005

    Customer service assistant job in Lancaster, PA

    Job Description Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time Customer Service Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customer service to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 7-day work week Available to work weekends
    $29k-37k yearly est. 8d ago
  • Customer Service Representative

    DS Smith 4.2company rating

    Customer service assistant job in Reading, PA

    The purpose of the Customer Service Representative is to manage the interaction between Account Executives, Customers & Production from ordering to delivery. Focused on communicating appropriately and providing our customers with quality on-time service. This position works cooperatively with a wide variety of people throughout the organization to provide exceptional service to our customers. Areas of Responsibility: Responsible for specific accounts Receives orders from customers via EDI, email, phone, or fax Review/approve incoming orders Places in schedule and monitors activity from beginning to end Provide response to customers within 2 hours of notification of receipt and/or solution Create, review and provide sales order confirmations to customers/sales as required Create booking information at the time of order entry, monitor and advise if any changes to the schedule Works with customers on any and all sample requests Provide and hold weekly updates with customers Provides help to a new customer set up with sales Manage customer complaints/quality issues Pricing management within guidelines as set forth by management If there are delays, in manufacturing, transportation, or getting bookings the customer is notified the order will be late. Capture and provide customer OTIF Helps investigate all customer payment issues and works with other departments to process Source existing inventory to incoming orders where applicable to reduce machine time Creative problem solving and ability to manage many issues at Review check credit vs limits on the order entry Education & Certifications · BS in Business and or Supply Chain functions · 3 - 5 years of related experience in a customer service Qualification & Experience · Solid organization skills with the ability to meet multiple deadlines · Strong skills in Excel, Outlook, and Microsoft Access · Seeks opportunity for continuous improvement & resilient · Ability to multi-task in a fast pace environment & work well under pressure · Independent worker, self-directed and adaptable to change Behaviors · Effectively and accurately use communications. Must possess good verbal and written/grammatical skills, in addition to mathematical skills · Previous experience with ERP systems is preferred · Strong phone contact handling skills and active listening skills required · Must possess a cooperative attitude and a dedication to the mission of the company, as well as, work effectively within a team · Customer orientation and ability to adapt/respond to different types of characters · Ability to multi-task, prioritize, and manage time effectively
    $28k-35k yearly est. 60d+ ago
  • Customer Service Coordinator - Full Time

    Goodwill Keystone Area 3.7company rating

    Customer service assistant job in Thorndale, PA

    Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. Duties and Responsibilities * Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. * Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. * Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures. * Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures. * Perform opening and closing of the store as assigned by the manager. * Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer Service Manager as needed. * Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager. * Supports and promotes organizational programs and special events as required. * Perform any other assignments designated by management team. * Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate #INDGLP Qualifications Education and Experience * High School Diploma or GED equivalent; or three (3) years related experience. * Supervisory experience preferred but not necessary. * Previous retail experience preferred. * POS and basic computer experience preferred. Skills/Abilities/Qualifications * Must be able to work in an open warehouse environment being exposed to various weather and temperatures. * Must exhibit a high level of integrity and business ethics. * Meet qualitative and quantitative performance standards as established by the company. * Must be able to continuously perform repetitive work at a set pace. * Ability to communicate effectively, strong interpersonal skills and possess the ability to hear, speak and write. * Must have basic math skills. * Must be able to work a flexible schedule to include weekends and evenings. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
    $23k-31k yearly est. 8d ago
  • Customer Service Agent

    Levi's Building Components

    Customer service assistant job in Ephrata, PA

    Levi's Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include. Providing exceptional customer service to existing customers, prospects, team members, and vendors Performing administrative duties accurately while remaining organized Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals Making outbound phone calls to customers to communicate product offerings, sales, and promotions Collaborating on projects and assignments to assist the growth of the department and company The ideal candidate would possess the following skills: Experience with various software applications to include the Microsoft Office Suite The ability to work in a team atmosphere and be a team player An outgoing and pleasant demeanor Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.) Willingness to adapt to any situation and improvise accordingly Comfortable with having a varied workload that can fluctuate daily Strong attention to detail Expected hours: 7 am - 5 pm Levi's Building Components offers the following benefits: Generous profit-based bonuses Health, Dental and Vision Insurance 401k with match PTO and paid holidays Tenure awards and company sponsored trips Biannual employee reviews with raise opportunity Free company apparel Flexible Schedule Options Compensation: $18.00 - $19.00 per hour Levi's Building Components is a nationally recognized Metal Roofing Accessories supplier founded in 1978 on Christian principles. They service distributors and wholesalers across the US and Canada. Levi's Building Components continues to experience consistent growth not only as a business but as a leader in their industry.
    $18-19 hourly Auto-Apply 60d+ ago
  • Rehash Specialist - Call Center

    Aspen Windows

    Customer service assistant job in Lancaster, PA

    Job DescriptionTHIS IS IMPORTANT If you want to feel valued and appreciated, live with purpose, and refuse to settle for mediocrity, then your search is over-you've found what you're looking for! WHO WE NEED Our focus isn't on just hiring people-it's on assembling the right team. That means we're looking for people who are hungry for success, enthusiastic, and always open to learning. Around here, we support each other, hold ourselves to a high standard, and bring out the best in one another. WHO WE ARE We are Aspen Home Improvements. We're a customer service company first-home improvement experts second. We are about people and strive to make exterior home projects hassle-free all while combining exceptional service with top quality products and craftsmanship. We want people who embody our core values and want to be the B.E.S.T. Be A Solutionist - They focus on outcomes not obstacles and seek improvement. Expand Your Boundaries - They desire personal and professional growth and new perspectives. Show Selflessness - They focus on collective success over personal recognition. They also see the world through the eyes of someone else. Trustworthiness - They are dependable and maintain integrity. WHAT'S NEXT Some things you just don't hear-you feel them. That sense of purpose, of drive, of belonging to something bigger than yourself. If you're ready to work with a team that feels more like a family, apply today. If we connect on the phone, we'll invite you in for a face-to-face interview! If the team feels that spark in you-the one that drives us every day-then quite possibly you'll become the next driving force that helps our family grow even stronger! Responsibilities Setting/Re-setting quality appointments Set follow up appointments for calls that did not close at the initial visit Handle inbound and outbound client calls in a timely manner Follow company's call center scripts Work with the client to verify or clarify information Build relationships with customers based on trust and reliability Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance Requirements Lead generating experience is a MUST Exceptional customer service skills Excellent organizational and multitasking skills Superb verbal communication skills Proficiency with computers, particularly CRM software and Microsoft Office Suite Strong critical thinking and decision making skills Bilingual speakers preferred Benefits 401K Match Paid Training Paid Time Off Paid Holidays Company Events and Trips Powered by JazzHR 4yyjDDqcvW
    $28k-40k yearly est. 1d ago
  • Customer Service and Administrative Professional

    Home Climates, Inc.

    Customer service assistant job in Elizabethtown, PA

    Home Climates has an opportunity for a multi-talented Admin / Customer service professional who is a team player that will thrive in a fast-paced and supportive environment. Our team centric culture is crucial to our success and you will work and communicate with many employees, departments and customers each day. The right candidate for this job is one who is capable of learning multiple tasks and responsibilities. Due to the number of different tasks, prioritization is a key skill, as well as staying organized, detailed and most importantly, following through all tasks to the end. We are a very process focused company and are looking for individuals who will be able to support and grow our internal procedures. Attitude is also key to this job, we believe in maintaining a positive mindset at all times- during busy season, during slow times, during all the challenges and successes. We are looking for the right fit not only for us, but also for you in your professional career, so let's start the conversation! Apply for this role at the link below. *We are an Equal Opportunity Employer and all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service@ Home Climates Click Below Must be computer literate with knowledge of Quickbooks, Excel, Word, and MIcrosoft Teams. Service Titan experience is preferred but not required. Possesses a team player mentality and communicates in a friendly and professional manner to customers, vendors, and employees through phone calls, emails and text messages. Must communicate with customers in a way that expresses knowledge about our services and our membership plans. Answers the phone quickly and professionally. Takes action immediately on any customer requests and follows it through to the solution. Must be able to create and review invoices, in addition to processing paperwork for new installs including warranty registrations and rebate applications. Ability to participate in and oversee numerous administrative responsibilities. Maintains detailed notes and has the ability to follow up on all service requests, both internal and external in a timely manner. Updates every customer's Service Titan account (CRM system) for each customer interaction. Accurately captures all new customer information in the CRM system. Follows up on all leads, proposals, and potential sales until closed or dismissed. Comfortable making cold calls to current and prospective customers on service and maintenance specials. Schedules service and sales appointments with customers and assigns the appropriate staff to perform the work. Maintains service agreement contracts for renewals and scheduling. Ability to adhere to schedule optimization techniques determined by the seasonality of the business. Independently oversees and determines solutions to customer issues. Possesses a positive and highly self motivated attitude and approach to their work. Has a strong work ethic and takes the initiative to help on any projects or issues willingly within or outside of the Customer Service Department. Quick books data entry of Vendor bills, invoicing, payments and report generation experience is preferred, but not required. HVAC and plumbing technical awareness is preferred but not required. Continuously developing this knowledge will be required upon starting the position. To apply for: Admin Assistant/Customer Service @ Home Climates Click Below
    $29k-39k yearly est. Auto-Apply 56d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Customer service assistant job in Manheim, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * You'll develop and manage relationships with internal and external business partners, and you'll assist with auction operations from start to finish, right up to notifying customers of the latest news. * You'll assist with the coordination and execution of sale day activities. * You'll input vital vehicle info into the Application System /400 and database. * You'll establish, update, verify, and maintain vehicle and pricing files. * You'll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction. * You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility. * You'll partner with departments to prepare and notify customers of the sale run process. * You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations. * You'll communicate with our accounting team to balance sales and perform post-sale invoicing as needed. * You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. Work Shift: * Monday - Friday * 8:00 am - 4:30 pm EST Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. * OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Safe drivers needed; valid driver's license required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $19.6-29.4 hourly Auto-Apply 15d ago
  • Customer Service Coordinator $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Customer service assistant job in York, PA

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $24k-33k yearly est. 7d ago
  • Priamry Care Opportunity in Reading, PA making over $250k

    Optigy

    Customer service assistant job in Reading, PA

    Job Description Primary Care Physician Reading, PA COMPENSATION: Salary $250k plus Incentive Bonus Our Primary Care Physician provides equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians are supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services. Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience. Role: Compensation: Base $220-$250K (wider range available depending on experience and location) Bonus: Based on quality metrics Schedule: Monday-Friday 8am-5pm Patient Volume: 13-16 a day Visits: 20 min. regular visit/ 40 min. full diagnostic and new patient Physicians care team: Scribe, MA, Social Worker Equipment at clinic: Labs on site with a phlebotomist/ access to RubiconMD (gives access to specialist) EMR: Canopy and Greenway Model: Value Based Health Transportation for patients: Van pick up with in 5 miles of clinic Community room patient activities: Exercise, events, yoga, dance, spa days Providers per clinic: Average 3-5 (mix of NPs and Primary Care Physicians) Benefits: Physician Partnership Track 6 weeks of PTO, inclusive of PTO, major holidays, and CME $5000 Continuing Medical Education stipend Provided Health, Vision, Dental, and Life Insurance 401K Investment, up to 4% company match, vested immediately Provided Medical Malpractice Insurance Relocation package on a case-by-case basis Sign on: Flexibility for PCP Required Qualifications: Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) Graduate Internal Medicine or Family Medicine Board Certification (Or board eligible) Active, non-probationary, unrestricted State License No Residents Fellowship training in Geriatrics (preferred, not required) For more information contact: ******************************** ************
    $30k-66k yearly est. Easy Apply 5d ago
  • Client Account Specialist - Environmental Lab Services

    Suburban Testing Labs 3.2company rating

    Customer service assistant job in Reading, PA

    Full-time Description Drive Exceptional Client Delivery Across Laboratory and Field Operations Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist to oversee client projects and ensure timely, accurate, and compliant service delivery in Reading, PA. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows. If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you! Please Note: This is a Project Manager role that supports environmental testing, laboratory operations, and client project coordination. This is not an IT or software project management position . What You'll Do Serve as the primary point of contact for assigned clients, ensuring timely and professional communication; Manage client setup in LIMS, CRM, and related systems; Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups; Review work orders for accuracy and ensure proper project setup and documentation; Conduct final review and release of reports, invoices, EDDs, and other deliverables; Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT); Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review; Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements; Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities; Support onboarding, planning meetings, site visits, and laboratory tours; Communicate project needs, issues, and updates between clients and internal teams; Assist with shared Client Services activities and provide coverage during peak workloads or absences; Contribute to process improvement initiatives and internal project teams; Perform other duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement. Requirements What You'll Bring Bachelor's degree in science, business, or related field or equivalent combination of education and experience; 3+ years of customer service experience in a technical, environmental, or laboratory setting; Experience coordinating operational workflows or client projects; Proficiency in Microsoft Office and Quickbooks; Strong communication, organization, and problem-solving skills Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred; Ability to manage multiple priorities with accuracy and attention to detail. What this role is not: An IT, software, or technical project management position; A systems implementation or Agile/Scrum role; A coding, development, or tech delivery job. Your Schedule & The Fine Print Full-time position following a standard Monday-Friday schedule; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
    $29k-42k yearly est. 27d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Lancaster, PA?

The average customer service assistant in Lancaster, PA earns between $24,000 and $40,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Lancaster, PA

$31,000

What are the biggest employers of Customer Service Assistants in Lancaster, PA?

The biggest employers of Customer Service Assistants in Lancaster, PA are:
  1. Penn Medicine Princeton Health
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