Customer Service Assistant Jobs in Lexington, KY

Investors Heritage Investors Heritage, headquartered in Frankfort, Kentucky is the largest national life insurance company domiciled in Kentucky. We have been nationally recognized as one of the fastest growing life insurance companies in the United States and are looking for high-quality candidates to join our team to help support this growth. We are seeking a Customer Service Representative to support our Policy Services team. A qualified candidate must be able to work both independently and as part of a team, be customer focused, detail oriented and able to work quickly and accurately in a deadline driven environment. Specific responsibilities may include but are not limited to: Job Responsibilities: Manage inquiries, resolves service problems, documents customer requests, and finalize policy adjustments Processing transactions for multiple lines of businesses, systems and products Assist clients by phone and written correspondence including email Research and interpret life and annuity policies Organization of print, fax and email paperwork Scanning of documents to electronic image system Other duties as necessary Qualifications: Two years of college level studies or at least two years of customer service experience Excellent communication (verbal and written) and interpersonal skills Unparalleled customer service orientation Strong attention to detail Ability to work both independently and collaboratively in a growing business Ability to take on new tasks as needed Strong skills with Microsoft Office Detail oriented and able to prioritize tasks Demonstrates initiative and persistence Able to exercise independent judgment Commits to satisfying internal and external customers Delivers clear, effective communication and commits to understanding others Company Benefits include: Health, dental, life and long-term disability insurance 401(k) plan Paid Time Off Paid holidays Bonus Program

About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company. What's in it for you: * Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * Advancement opportunities with structured career paths * Up to $5,000/year in tuition reimbursement * Employee referral bonus opportunities * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Become the subject matter expert on all administrative tasks related to your aligned account(s) * Document and manage all tasks in our internal systems * Schedule appointments and help coordinate shipments from pickup to delivery * Help resolve shipping issues with a high level of professionalism * Provide excellent customer service to internal and external stakeholders * Support with billing and payment processing as needed What you need: * 1+ year customer service experience preferred * Fluent in English and Mandarin * Hall of fame work ethic with a history of excellent attendance * Strong verbal communication skills - face to face and over the phone * Proficient in Microsoft Office, including Word, Excel, and Outlook * Ability to take ownership of responsibilities and see tasks through completion Where you'll be: 745 West New Circle Rd, Bldg 200, Suite 300, Lexington, KY 40511

** Customer Service and Transaction Processing** * Customer Service & Transaction Processing Location Cebu City, Central Visayas (Region VII), Philippines Category Customer Service & Transaction Processing Required Id 6698 Job Type Full-time regular Performs business support or technical work, using data organizing and coordination skills. Works within established procedures and practices. Impacts a team through quality of the services provided a... Save Save Customer Experience Associate III - Hotel Reservation 6698 Category Customer Service & Transaction Processing Required Id 6662 Job Type Full-time regular Performs business support or technical work, using data organizing and coordination skills. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in d... Save Save Customer Experience Associate IV 6662 Location Montego Bay, Saint James, Jamaica Category Customer Service & Transaction Processing Required Id 6725 Job Type Full-time regular Performs business support or technical work, using data organizing and coordination skills. Works within established procedures and practices. Follows standardized procedures and practices and receive... Save Save Customer Experience Associate II 6725 Category Customer Service & Transaction Processing Required Id 6661 Job Type Full-time regular Performs business support or technical work, using data organizing and coordination skills. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in d... Save Save Customer Experience Associate IV 6661 Category Customer Service & Transaction Processing Required Id 6695 Job Type Full-time regular Performs business support or technical work, using data organizing and coordination skills. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in d... Save Save Customer Experience Associate IV 6695 Location Guatemala Category Customer Service & Transaction Processing Required Id 6554 Job Type Full-time temporary Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. Uses standard scripts and established guidelines and under s... Save Save Customer Experience Associate I 6554 Location Lexington, KY, United States Category Customer Service & Transaction Processing Required Id 6579 Job Type Full-time regular Job Description: Join our Dynamic Team as a Transaction Processor- Data Entry Claims Processing. In this role, you will be responsible for accurately processing claims through our data management syst... Location Poland Category Customer Service & Transaction Processing Required Id 6515 Job Type Full-time regular Liaise with customers and prospects to promote products, identify purchase opportunities, and explore how our other products or services can provide additional benefits,. Provide the best customer exp... Save Save Customer Service with Portuguese 6515 Location Montego Bay, Saint James, Jamaica Category Customer Service & Transaction Processing Required Id 6750 Job Type Full-time temporary Performs business support or technical work, using data organizing and coordination skills. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers wit... Save Save Customer Experience Associate II 6750 Location Remote US, United States Category Customer Service & Transaction Processing Required Id 6747 Job Type Full-time regular Required 1 year minimum experience in High Volume Call Centers. Required 1 year minimum Customer Service Experience. Excellent customer service skills. The ideal candidate needs to be able to answer q... Save Save Customer Service Representative Remote Kentucky 6747

We are seeking a dedicated and experienced Customer Care Program Manager to join our team. The ideal candidate will be responsible for managing and nurturing our relationships with our Managed Print Services (MPS) Accounts and our overall customer base, ensuring high levels of customer satisfaction and loyalty, and overseeing the development and execution of customer care programs as well as the Customer Care Specialist. Responsibilities: 1. Develop and implement a comprehensive customer care program that ensures high levels of customer satisfaction and loyalty. 2. Lead, coach, and mentor a team of customer care specialists and customer care senior specialists, providing them with the training and support they need to excel in their roles. 3. Handle complex customer cases, including aged cases, ensuring they are resolved efficiently and effectively. 4. Use customer service software or CRM systems to track and manage customer cases, identify trends and patterns, and drive improvements in the customer service process. 5. Coordinate with internal teams to resolve customer issues and improve the customer experience. 6. Prioritize workloads and manage multiple cases simultaneously, ensuring all cases are resolved within established SLAs. 7. Communicate effectively with customers, addressing their concerns and frustrations in a professional and empathetic manner. 8. Use data from customer cases to identify common issues causing delays in case resolution and develop strategies to address these issues. 9. Handle pressure in a fast-paced, high-pressure environment, maintaining high levels of customer satisfaction. 10.Train and guide customer care team members on the implementation of customer care programs. 11. Perform other duties as assigned. Qualifications: 1. Proven work experience as a Program Manager, Customer Care Manager, or similar role. 2. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization. 3. Solid experience with CRM software and MS Office (particularly MS Excel). 4. Experience in delivering client-focused solutions based on customer needs and in designing and implementing customer care programs. 5. Proven ability to manage multiple account management projects and customer care programs at a time, while maintaining sharp attention to detail. 6. Excellent listening, negotiation, problem-solving, organizational, and leadership skills. 7. Strong verbal and written communication skills. 8. BA/BS degree in Business Administration, Marketing, or relevant field. The Customer Care Program Manager will play a crucial role in maintaining and enhancing our company's reputation for excellent customer service. If you are a skilled communicator with a knack for problem-solving and a passion for customer service, we would like to meet you. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression. Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.

Lexington Management Solutions is currently looking for an entry level individual with a customer service background to fill an Entry Level Customer Service Associate position on behalf of our client in Lexington. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition. This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. Representing some of the largest companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This Entry Level Customer Service position is full-time and involves in-person interaction with customers. This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry. Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Entry Level Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry. Tasks of the Entry Level Customer Service Position: Approach customers and understand how needs can be met by products and services offered Provide exceptional customer service and consultation advice Facilitate administrative tasks and customer scheduling Additional customer support related tasks as required Qualifications Requirements of the Entry Level Customer Service Position Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Background in Retail or Restaurant Leadership skills Local to the office area Local applicants only. We are looking to hire & train asap. Must be able to start work within 1-2 weeks of employment offer acceptance. Additional Information All your information will be kept confidential according to EEO guidelines.

Join the 1 st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The CSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Identifies and responds to customer needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and private information is maintained Interviews customers and process applications, making recommendations for product and services approval Processes payments, verifies cash, endorsements, issues receipts, ACH, etc. Prepare and present assigned daily marketing offers Responsible for assigned collection of customer accounts Compiles and maintains records of all daily assigned tasks Education, Qualifications and Experience High School Diploma or equivalent Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written / interpersonal) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile About Us: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities * Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. * Ensure adequate operational coverage; responsible for scheduling and manpower utilization * Maintain a safe, dependable and consistent operation * Conduct Agent observations * Schedule and administer local training including new hire training * Investigates and resolves operational issues as well as customer service issues * Will be provided company uniforms and must adhere to uniform policy * Participates on operational conference calls, station audits and prepares various reports * Maintains records such as time and attendance, personnel files and performance * Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. * Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience * Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees * Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings * Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time * Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials * Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight * Collaborate with the internal team to ensure a safe and on-time departure * May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements * Minimum Age: 18 * High school diploma or GED equivalent * Must possess a valid state driver's license; some license restrictions may prohibit a candidate from being eligible for this position * Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. * Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis * Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity * Must be able to perform all duties in various weather conditions and time constraints * Ability to read, write, fluently speak and understand the English language * Possess the legal right to work in the United States Position Preferences * A minimum of one year of customer service experience * Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details * Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible * Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable * In locations handling US mail, must be able to pass a US Postal Service background check * This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

The Customer Service Representative position has an opportunity to work remotely from home within the Central Kentucky Area after completion of 6 months in office training, positive quality measurement and achievement/maintenance of position benchmarks. The Customer Service Representative triages and courteously and accurately responds to patient inquiries and correspondence regarding account billing, outstanding balances, insurance filing, Clinic policies regarding billing and collections; resolves account problems and makes necessary corrections to accounts; collects patient balances; resubmits claims or adds insurance information for claims submission; movement of patient credits to applicable balances per protocol; routes inquires to other areas as appropriate according to topic or specialization; will be expected to achieve knowledge of Fair Debt and Collection practices; any worklists, queues and reports as assigned, taking appropriate account adjustments as approved; provides billing records in response to legal and/or patient requests; assists with the maintenance of patient credit posting, documents patient complaints; resolves complaints or routes complaints to appropriate departments for resolution; mail routing; other duties as assigned. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; prefer a minimum of one year experience working in healthcare collections and billing or in another related customer service call center; good verbal and written communication skills. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; visual acuity; manual dexterity and motor coordination. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Cincinnati, Ohio; Lexington, Kentucky **Customer Account Specialist - Southern Ohio** JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * Cincinnati, Ohio; Lexington, Kentucky * Field Sales * 31676 * Experienced Professional / Pay Grade 50 * Global Corporate Incentive (50/50) (North America), 15% Annual * Yes * USA Fleet Program Eligible, CA Fleet Program Eligible * 10% * No * Jeanne Rockwood mail\_outline**Sign up for Job Alerts:** We'll email you when jobs that match your search criteria become available. or ** Job Description** **OVERVIEW** As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. The Region of Southern Ohio, Kentucky, and Indiana is looking for a CAS in the Southern Ohio and Kentucky geography. You will work closely with the Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (i.e. Food Shows, Distributor Sales Meetings, etc.). Candidates will demonstrate a strong sense of drive and urgency to close sales for the region's operator business and the ability to work closely with Account Executives in the territory. It will be essential to build strong relationships with key operators; proactively and strategically pursue opportunities with operators; have strong written & verbal communication skills; and the ability to work on a team and independently. In this role, you will have exposure to an experienced General Mills Region Manager & Account Executives to guide your development; best-in-class tools and technology to help you succeed; a peer group for support; a myriad of foodservice operators as customers; and distributor selling teams. High performance in the role can open future opportunities to move up in the organization. The candidate will acquire valuable skills and experience. Southern Ohio is a mid-size metropolitan area with many interesting, warm, and friendly people. There are many amenities for active lifestyles and is a great place to live. The role will have a strong support system from a cohesive, high-performing team of experienced CAS and Account Executives. This role is in Southern Ohio. Candidates can reside in Southern Ohio or Northern portions of Kentucky. **KEY ACCOUNTABILITIES** **Sustain and drive incremental volume** * Identify and sell General Mills foodservice products to key operators across the territory to grow the volume of the Region. * Collaborate with the Region's Account Executives to create pull-through demand for core gaps and innovation. * Work closely with DSRs to identify and close operator business opportunities. **Leverage Analytics and tools (i.e. Salesforce, Firefly) to identify and close on new opportunities** * Develop strategic geographic call patterns to maximize call coverage (16 in-person customer visits per week) * Develop and leverage local operator opportunities (product and promotion) **Other Accountabilities** * Place & activate new items. * Support critical distributor and industry events. **MINIMUM QUALIFICATIONS** * High School Diploma * Foodservice Industry Experience (Sales or Operations) * Strong interpersonal & communication skills * Win as a team (team player) * Self-motivated with the ability to maintain workload from remote office * Valid driver's license with a good driving record * Applicants for this position must be currently authorized to work in the United States on a full-time basis. General Mills will not sponsor applicants for this position for work visas. **PREFERRED QUALIFICATIONS** * 3+ years of Foodservice industry experience * Problem-solving skills * Working Knowledge of the Territory * Developed relationships with operators in the Territory * Tech savvy (Salesforce experience a plus) * Mindset to grow within the organization **Salary Range** The salary range for this position is $68700.00 - $103200.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience. Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. Demonstrates products to customers. Remains knowledgeable of advertised sales. Helps meet metric goals and objectives for self and store. Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized. Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications. Provides daily feedback and reports in a timely and accurate manner. Provides peer coaching, recognition, and support as a CLUB advocate and representative. Provides service to all areas of the store based on business need. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High school diploma or equivalent experience Experience: 0 to 2 Years of Experience KNOWLEDGE, SKILLS, AND ABILITY: Excellent organization skills and attention to details. Experience in a customer service environment. Excellent verbal and written communication skills. Adaptability to new processes and procedures. Excellent self-motivation and initiative while unsupervised. TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Stand and/or walk during shift to assist customers on the sales floor, etc. Hear well enough to constantly communicate with others to exchange information Constantly repeat motions that may include the wrists, hands and/or fingers Constantly assess the accuracy, neatness and thoroughness of work assigned Light work that includes lifting and moving objects up to 20 pounds constantly Occasionally ascend or descend ladders, stairs, step stools, etc Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Cabela's

* **Job Tracking ID**: ***********80 * **Job Type**: Part-Time/Regular * **Date Updated**: November 26, 2024 * **Starting Date**: ASAP **Invite a friend** **Job Description:** If you like to work around cars and pride yourself on giving great customer service, we want to talk with you! We are United, a privately-held Memphis-based service and logistics company with the leading technology in our industry. Since our inception in 1973, we have only grown! We are excited to be adding new team members to help us as we continue to grow. In this part-time position, you will pack up personal property items from vehicles that have been repossessed and ensure that the items are properly inventoried. You will also take and upload pictures of vehicles and work with transporters and debtors as you release vehicles or personal property to them. Note, this position does not involve the actual repossession of vehicles or equipment. We have a very relaxed, informal work atmosphere, and a family-friendly, daytime work schedule. We also offer a competitive compensation package and promotional opportunities. By the way, we like to have a little fun at work, too! **Experience and Skills:** Your qualifications should include a valid driver's license, you must be able to pass a background and drug test. Due to insurance regulations, you must be at least 23 years of age. You must have a great team-first work attitude, attention to detail, and a strong work ethic. You should be willing to work in outside conditions year-round, be able to drive all types of vehicles (including manual transmissions), and be able to communicate verbally and in writing clearly and effectively. You also must have good computer skills in order to enter vehicle information into our database. If you are a positive team player who is a motivated self-starter and prides themselves on delivering great customer service, we want to talk with you! United is growing---come grow with us!

Customer Service Agent Greater Lexington Insurance Agency - Full-Time - Lexington, Kentucky - $16-$18 Description **What we're good at** We are one of the top independent insurance agencies in Central Kentucky. We're proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We're on a mission to build long lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work. Teamwork, personal excellence, and growth matters to us, and we know it matters to you, too! When you join us, you'll have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great ideas, attitude, and teamwork. When you join us, you can expect: * Competitive compensation * Work-life balance and employee well-being * A supportive, diverse, people-first culture and mindset * A voice at the table to create constructive change and work on purposeful products * Time dedicated to professional development **What you're good at** You're a self-starter and an independent learner who enjoys mastering new skills quickly. With very little supervision, you anticipate needs, take action and create efficiencies. You're organized and know the art of building relationships with teammates, clients and vendors. This role performs a wide range of duties across planning, education, research and analysis for both existing and prospective clients. Using your impeccable communication skills and work ethic, you will apply critical thinking skills, work independently and anticipate agency needs and client questions. When you join us, we expect you to: * Cultivate strong relationships with - and serve as the main point of contact for your portfolio of clients, key vendors, and carriers. * Respond to clients, insurance carriers, sales team, and supervisors' correspondences and requests in a timely, effective, and professional manner. * Research and present answers to client questions about their policies and coverage. * Maintain up-to-date knowledge on carrier products, guidelines, underwriting, and legislative changes in order to make effective recommendations to clients. * Analyze and compare current exposures to develop renewal or new business specs for marketing. * Process and submit new and renewal clients for marketing and placement, review and summarize quotes for competitiveness and accuracy, and negotiate rates when appropriate. * Prepare proposals with the help of the sales team for client presentations. * Execute accurate invoicing and financing tasks to meet deadlines. * Process and check policies, endorsements, endorsement requests, and audits for accuracy. * Manage, submit, and follow-up with claims throughout the claims process. * Prepare and manage timetables, summaries and/or schedules for the entire book of business with regard to coverage, renewals, deliverables, and marketing strategy. **What you'll bring to our team:** * Excellent verbal and written communication skills * Basic math skills and aptitude for learning new technology * Positive attitude, good listening skills and empathy * Highly-organized and strong time management skills * Ability to multi-task in a fast-paced environment within tight deadlines * Works with integrity and a high-level of confidentiality Apply now Required Experience Entry Level (0-2 years) Required Education None Benefits Medical Dental Retirement Compensation Commission

The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: Hourly: $14.30 Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: * Up to 40% off the base rate of any standard Hertz rental * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Customer Service Specialist Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable. Job Duties: * Develop and maintain working knowledge of current products and services offered by the company * Answer all calls and emails in a timely manner, in adherence to their goals * Document all call information according to standard operating procedures * Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs * Process orders, route calls to appropriate resource, and follow up on customer calls where necessary * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation and orders * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required * Must be able to navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies * Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered * Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. * Meet quality assurance requirements and other key performance metrics * Facilitate resolution on customer complaints and problem solving * Pays attention to detail and has great organizational skills * Actively listens to patients and handle stressful situations with compassion and empathy * Flexible with the actual work and the hours of operation * Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and "How-To" documents Competency, Skills and Abilities: * Excellent customer service skills * Analytical and problem-solving skills with attention to detail * Decision Making * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Minimum Job Qualifications: * High School Diploma or equivalent * One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. * Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. * Exact job experience is considered any of the above tasks in a Medicare certified. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Initiate service contracts as needed by the main line advisors Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Assist in providing courtesy transportation for customers as needed by the main line advisors Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. This is an entry level advisor position with growth opportunity Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license Quantrell Auto Group is home to Cadillac, Subaru and Volvo franchises along with a pre-owned lot, an outstanding service department and a body shop. Many of the current employees have been with the company for 30 years or more. In addition to serving its customers, Quantrell Auto Group has been very active in many charitable organizations over the years. This dedication to community service is an integral part of the Quantrell philosophy. Apply below to join the team! Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid Vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Part Time Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $14.30 hourly Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education High school diploma or equivalent required Experience Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience Must be able to perform basic math calculations Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions Ability to understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit ***************************** About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma. We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Are you interested in working with a company that is fun, cares about professional growth and has great benefits and incentives? Look no further! LaSalle Network is currently working with a leading global corporate payments company. They are looking for Call Center Specialists for their Lexington, KY office. The ideal candidate will have 1-2 years or more of call center and/or customer service experience. Call Center Specialist Responsibilities: Making outbound and taking inbound calls within department KPI goals Entering data accurately into the system Utilizing critical thinking skills over the phone to assist hotels and clients with issues Communicating issues effectively and professionally with all clients and departments Utilizing proper grammar and appropriate speech to notate client needs and issues Completing assigned duties on time Performing other duties as needed or assigned Call Center Specialist Requirements: 1+ years of call center and/or customer service experience preferred Critical thinking skills Excellent written and oral communication skills Proficient communication that includes telephone, verbal and written skills Demonstrated ability to work in a team environment Demonstrated knowledge of the Internet and Microsoft Word, Excel and Outlook programs If this interests you, please apply today. We'll be in touch with next steps! Thank you, Karlee Boedeker Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Must possess a valid state driver's license; some license restrictions may prohibit a candidate from being eligible for this position Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.