Customer service assistant jobs in Macon, GA - 337 jobs
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Customer Service Associate - Macon, GA
Fortune International, LLC 4.5
Customer service assistant job in Macon, GA
The CustomerService Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets.
Responsibilities
Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner
Assistcustomers with order questions, returns, refunds, exchanges, and billing issues
Review and manage orders in the order management system, including tracking, backorders, and delivery concerns
Troubleshoot basic technical issues related to logins, checkout, and account access
Accurately document all customer interactions and actions taken
Identify when issues should be escalated and route them appropriately
Take ownership of customer issues through resolution
Follow company policies while using sound judgment when exceptions are needed
Communicate recurring issues or trends to management team to help improve processes and the customer experience
Minimum Requirements:
High School Diploma or Equivalent
Previous customerservice experience
Strong written communication skills with the ability to explain information clearly and calmly
Comfortable working in multiple computer platforms simultaneously
High attention to detail and accuracy
Naturally inquisitive with proactive problem-solving abilities
Strong problem-solving and time management skills
Team player with the ability to collaborate effectively across all levels of the organization
Capable of embracing new technology
Ability to manage a high volume of inquiries while maintaining quality
Reliable, organized, and able to meet response time expectations
Desired
College degree
Previous customerservice experience, preferably in an e-commerce or order-based environment
Microsoft 360 - Excel experience
Salesforce experience
Call center experience
Culinary experience
Fortune Fish & Gourmet is an equal opportunity employer.
$26k-31k yearly est. Auto-Apply 6d ago
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Customer Experience Lead-The Shoppes at River Crossin
Victoria's Secret 4.1
Customer service assistant job in Macon, GA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.25
Maximum Salary: $20.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$16.3-20.8 hourly 1d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service assistant job in Macon, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$29k-62k yearly est. 6d ago
Hospice Care Consultant
Gentiva Hospice
Customer service assistant job in Warner Robins, GA
Lead with purpose. Advocate with heart. Make a lasting difference.
Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community.
As a brand ambassador, you will:
Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time
Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices
Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life
Plan and execute strategic marketing initiatives to increase awareness and drive referral growth
Represent our organization at community events, professional associations, and educational in-services to promote our services
Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals
About You
What You Bring
You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams.
Bachelor's degree in business, marketing, communications or equivalent experience
Minimum 2 years in healthcare sales, business development, or referral marketing
Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals
Prior experience in hospice, palliative care, or home health is a plus
Excellent communication, presentation, and time-management skills
Proficiency in Microsoft Office Suite and CRM platforms
Sensitivity to the needs of terminally ill patients and their families
Proven track record of meeting or exceeding admissions and census targets
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply now to join our mission-driven team!
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location Gentiva Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
Related Job Titles
Hospice Sales Representative, Healthcare Liaison, Community Relations, Medical Sales, Referral Development, Home Health Marketing, Healthcare Business Development, Consultative Selling, Account Executive, Executive Hospice Consultant, Hospice Business Development, Hospice Care Consultant, Hospice Referral Development, Hospice Account Executive, Hospice Liaison, Hospice Sales Manager, Healthcare Sales Representative, Home Health & Hospice Sales
$45k-76k yearly est. Auto-Apply 41d ago
Insurance Customer Service
Kevin Barry-State Farm Agency 3.6
Customer service assistant job in Byron, GA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance CustomerService Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus commission
Monthly and Yearly bonuses
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-34k yearly est. 26d ago
Customer Service Associate
Poly Vinyl Creations 4.0
Customer service assistant job in Byron, GA
Who We Are
Poly Vinyl Creations is a second-generation, women-owned manufacturer and distributor of outdoor living products (fencing, railing, decking, and more).
We are not rebuilding - we are being reborn.
Our culture is anchored in GOT POLY:
GOT: Get it Done. Own it. Trust the Process.
POLY: People First. Offer the Solution. Leave No Stone Unturned. Yearn for Growth.
If that doesn't resonate with you, stop reading here. If it fires you up - keep going.
About Us
Poly Vinyl Creations services the specialty outdoor market with innovative, high-quality solutions for homeowners, architects, and builders alike - combining safety, security, and aesthetic beauty in every outdoor space. We partner directly with trade-only distributors across Florida, Georgia, Alabama, South Carolina, Tennessee, North Carolina, and Virginia, offering standard and custom-style vinyl and ornamental products. Orders are delivered either through third-party logistics providers or our internal fleet of trucks from multiple manufacturing and distribution locations. We're in a period of rebirth - strengthening systems, structure, and service - and we're looking for quality-minded individuals who want to be part of that transformation.
Our Core Values
At Poly Vinyl Creations, our culture is built on GOT POLY, the foundation for how we hire, train, make decisions, and serve our customers every single day.
GOT
Get it Done.
Own it.
Trust the Process.
POLY
People First.
Offer the Solution.
Leave No Stone Unturned.
Yearn for Growth.
These values aren't just posted on the wall - they define how we show up, how we work together, and how we deliver results.
Position Purpose & Summary
Our CustomerService & Support Associates aren't just data entry clerks or phone operators - they're trusted advisers who help our customers succeed. You'll balance service, sales, and technical knowledge while communicating daily with customers, distributors, and internal production teams. Each interaction builds stronger relationships and a deeper understanding of how our products solve real-world challenges.
There is a questionairre that must be completed when you apply in order to be considered for the position.
What You'll Do
Provide the highest level of service and support to our customers.
Serve as an advisor and problem-solver, not a script reader.
Communicate daily with production, sales, and logistics to ensure smooth order flow.
Manage a variety of customer requests - quotes, orders, status updates, and issue resolutions.
Support marketing and product initiatives to drive customer engagement and retention.
Help expand our client base through proactive outreach and account rejuvenation.
Relay market concerns, trends, and customer feedback to management.
Participate in ongoing product and skill training - learning never stops here.
Your Daily Life
You'll spend your day supporting customers, learning our products, collaborating across departments, and solving problems. Every day is different - no autopilot, no monotony, and no hiding behind scripts.
Your Five Favorite Things Here
Expanding your technical knowledge about fabrication and outdoor products.
Working in an environment where every day brings something new.
Developing real business and life skills through exposure to multiple departments.
Delivering personal, human-centered service - not cookie-cutter responses.
Learning about products, customers, and market dynamics to help solve real problems.
Minimum Qualifications
Experience
3+ years in customerservice, sales, or marketing
2+ years in an office setting with database software, email, and multi-line phone systems
Familiarity or interest in construction, building products, or home improvement
Education
High School Diploma or GED required
Construction-related experience or coursework preferred
Skills & Attributes
Proficient with Google Workspace (Gmail, Sheets, Docs, Drive)
Experience using database-driven programs and managing high call volumes
Excellent written and verbal communication skills
Strong attention to detail and organizational ability
Deadline-driven and self-motivated
Capable of multitasking and adapting to change
Works well independently and as part of a team
You'll Thrive Here If You:
Enjoy a fast-paced environment where no two days are alike.
Take ownership of your work and follow issues through to resolution.
Embrace accountability and continuous learning.
Value structure, consistency, and a strong sense of purpose.
Believe in doing the right thing - even when no one's watching.
Compensation & Benefits
Weekly Pay via Direct Deposit
Paid Holidays & PTO
401(k) with Company Match
Company-Paid Dental, Vision, and Life Insurance
Company Contribution Toward Major Medical Premiums
Opportunities for Career Growth and Development
On-the-Job Training and Mentorship
Important Note
This is not a remote position. CustomerService & Support Associates work onsite at one of our locations and collaborate daily with production and operations teams to deliver excellence.
Join Us
We're not just selling outdoor products - we're rebuilding trust, redefining service, and rebirthing a company that's ready for its next chapter. If you're ready to Get it Done, Own it, and Trust the Process, we want to meet you.
Apply today and grow with us at Poly Vinyl Creations.
$23k-29k yearly est. 17d ago
Customer Service Associate
Variety Stores LLC
Customer service assistant job in Fort Valley, GA
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$22k-30k yearly est. 14d ago
Customer Service Rep(05775) - 233 GA Hwy 49
Domino's Franchise
Customer service assistant job in Byron, GA
Job Description
Title CustomerService Representative
Duties & Responsibilities:
We are looking for CustomerService Representatives with hustle, personality and people skills. CustomerService Representatives are responsible for greeting customers, answering phones, providing outstanding customerservice.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
$25k-33k yearly est. 8d ago
Customer Service Advisor
Warner Robins 21-04
Customer service assistant job in Warner Robins, GA
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 16d ago
Customer Service and Sales Reps Needed for Retail Position
Dotcom Marketing
Customer service assistant job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
We are actively seeking event marketing representatives with a strong customerservice focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customerservice.
We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement.
Compensation is
HOURLY + COMMISSION
!
Qualifications
Strong organizational skills and ability to network professionally
Sales or customerservice experience
Desire for advancement opportunities
We are BEST-IN-CLASS and need the best people working with us!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 2d ago
Customer Service Representative - Macon, GA
Kedia Corporation
Customer service assistant job in Macon, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 2d ago
Customer Service Representative
Work for Warriors Georgia
Customer service assistant job in Macon, GA
About the role Employee will exercise professionalism in answering phones, responding to customer requests, servicingcustomers at the sales counter, and assisting account managers in satisfying customer need. This position reports to the CustomerService Manager.
Fulltime, Hours typically 8\-5 or 7:30 to 4:30
Overtime can be required
Location: Macon
Salary range is based on experience:
Responsibilities
Direct contact with customers, by phone or at sales counter
Taking orders from customers and keying orders accurately in the computer system
Checking inventory and along with other general office clerical functions.
Directly assisting the account managers
Employee will attend weekly meetings, work with others as a team, occasionally deliver parts to a customer, and occasionally assist with warehouse functions.
Employee will perform other tasks as assigned or needed by supervisor that employee can safely perform.
Requirements Candidate requirements
HS Diploma\/GED request
Must have 2 to 4 years parts sales experience and computer skills
Successful candidates must submit to post offer pre\-employment physical examination, drug screen, and have an acceptable 3\-year Motor Vehicle Report as may be required by current company policy.
The employee is frequently required to:
stand; walk; stoop, kneel, crouch or crawl and be able to sit and climb or balance
handle or feel, reach with both hands and arms; and talk or hear.
regularly lift and\/or move up to ten pounds, frequently lift and\/or move up to fifty pounds
use of various measuring tools, basic math skills and basic computer skills.
have excellent verbal and written communication skills are required.
drive various vehicles to include, trucks and forklifts.
Work involves:
moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and\/or loud noises.
Work environment involves some exposure to hazards, chemicals, or physical risk, which require following basic safety precautions to include the use of PPE.
For the most part ambient room temperatures, lighting and traditional office equipment as found in typical office environment.
Benefits Benefits
Medical, dental and vision coverage
401k with match
ESOP (Employee Stock Ownership Plan)
Company paid short\-term and long\-term disability
Employee assistance program
Life & ADD
Paid time off and holidays
And more…
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$25k-33k yearly est. 60d+ ago
Continuous Care Engagement Specialist
3:15
Customer service assistant job in Warner Robins, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
$16-18 hourly 8d ago
Customer Service Assistant
Flex-Tec 4.0
Customer service assistant job in Byromville, GA
CUSTOMERSERVICE
At Flex-Tec, Inc., is a culture of continuous improvement. As an industry leader spearheading new innovation, we believe we can accomplish more as a unified team-and each employee plays a major role in making this a reality. We provide
the opportunity for employees to learn and to grow with us as a company. At
Flex-Tec, Inc., you'll face new challenges every day with the autonomy to
conjure a solution that will inevitably drive your professional growth and
development.
Flex-Tec,Inc. encourages innovative thinkers and passionate people. We embody this by
ensuring we are a place where our employee's voices are heard and valued. This
methodology promotes creativity and gives us a leading edge as a virtually
dynamic and progressive company. This diversity encourages a complete and
innovative solution for our customer and provides a sound foundation for our
employees to build a rewarding career here at Flex-Tec, Inc.
Each day at Flex-Tec, Inc. offers a new opportunity as we strive to improve our
functionality, products and processes. While some companies don't embrace the
fast-paced and ever-changing world in which we live, Flex-Tec, Inc. and its
employees thrive off the ability to be flexible, agile and fast learners. This
ability to grasp the paradigm shift allows us to be leaders in our industry.
We are pleased that you have taken an interest by submitting your application here at
Flex-Tec, Inc., where the culture is defined by the individual attitudes,
styles, and ambitions of the employees.
Requirements:
Good computer experience from a customerservice usage-enter and track orders, access
inventory. track ship dates. The company uses the Microsoft Navision system.
Navision or SAP experience is preferred but another computer experience is
acceptable.
Little of the customerservice experience is on the phone. It is primarily through the
computer system and emails.
Exceptionally good attendance
High school or above education
Pervious work experience in customerservice
Completion of the online Flex-Tec application
Benefits
Paid holidays-Paid vacation
Paid Overtime beyond 40 hours
$27k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Amerivet 3.6
Customer service assistant job in Hilltop, GA
Client Service Representative Schedule: Part-time
Windy Hill Veterinary Hospital is a AAHA-accredited veterinary practice committed to high-quality patient care and exceptional client service. Our accreditation reflects our dedication to consistent standards, clear communication, and a positive experience for both clients and pets.
Position Summary
We are seeking a friendly, organized part-time Client Service Representative to support our front-desk operations. This role is ideal for someone who enjoys working with people, multitasking, and contributing to a smooth, welcoming clinic environment.
Key Responsibilities:
Client Communication & Scheduling:
· Answer calls and emails promptly with professional, friendly service
· Schedule appointments based on client needs and veterinarian availability, including forward booking
· Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track
· Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments
Client Relations & Service:
· Greet clients warmly and ensure a positive experience throughout their visit
· Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team
· Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor
· Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives
Managing Patient Information & Technology:
· Update client and patient records in our practice management system with accuracy and efficiency
· Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims
· Maintain organized records of client communications and appointments to streamline operations
Support the Medical Team & Practice Operations
· Provide clients with accurate post-visit instructions, including medication schedules and follow-up care
· Help maintain a clean, organized reception area and assist with daily practice operations as needed
· Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store
Qualifications:
· High school diploma or equivalent work experience required
· Excellent communication skills and a strong desire to provide compassionate, client-focused service
· Prior customerservice experience, preferably in a veterinary or healthcare setting
· Basic proficiency with technology, including scheduling software and online communication platforms
· Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
· Must be able to work in a fast-paced, dynamic environment.
· Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
$25k-32k yearly est. Auto-Apply 8d ago
Customer Service Rep
Ryland Environmental
Customer service assistant job in Centerville, GA
About
the
Role:
$25k-33k yearly est. Auto-Apply 60d+ ago
Parking Services Specialist
Fort Valley State University 3.8
Customer service assistant job in Fort Valley, GA
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards.
* Maintain databases to provide accurate information and reports weekly.
* Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures.
* Compile and verify weekly/monthly reports within specified deadlines.
* Manage accounts payable for all purchases.
* Manage invoicing to third party vendors and ensure payment is made.
* Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases.
* Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale
* Assist with towing and booting of vehicles in FVSU parking lots.
* Assist FVSU public safety officers and security guards as needed.
* Assist with various citation collection efforts as directed by management.
* Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
* High School Education or GED required
* Valid Georgia driver's license and meet driving record criteria established by the Department
* Excellent written and verbal communication skills
* Excellent decision-making skills and the ability to think and act quickly
PREFERRED QUALIFICATIONS
* Minimum of two years of relevant experience, preferable in parking.
* Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
* Must be able to operate efficiently and effectively in a fast-paced, changing environment.
* Ability to communicate effectively, orally and in writing.
* Experience working on a college campus
KNOWLEDGE REQUIRED BY THE POSITION
* Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment
* Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.
* Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.
* Ability to make sound decisions based on good judgment on a frequent basis
* Skilled in conflict resolution and avoidance, and have exemplary public relations skills
COMPLEXITY/SCOPE OF WORK
* Work is performed primarily outdoors, and may require exposure to extreme weather conditions
* Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions
* Requires weekend, holiday, and shift work
* Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help
PHYSICAL DEMANDS/WORK ENVIRONMENT
* Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.
* Requires long periods of walking, standing, and sitting
* Requires the ability to defend oneself or a member of the community in exigent circumstances
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at *************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
$31k-36k yearly est. 60d+ ago
Member Service Representative (Watson)
Midsouth Community Federal Credit Union 4.0
Customer service assistant job in Warner Robins, GA
Job Description
MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Warner Robins, GA!
Who Are We?
As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of
Helping People Afford Life
and it is at the heart of what we do.
A Day In the Life as a Member Service Representative
The primary role of a Member Service Representative (MSR) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives and provide-world class member service to our members.
Our branches consist of teams led by the Branch Manager. Our departments can be busy environments, processing requested financial transactions, resolving problems, and answering questions covering the spectrum of MidSouth products and services. As a Member Service Representative, you would also have the responsibility of educating the members of products and services.
What Are We Looking For?
If you have worked in a financial institution or if you have been customer/member-facing in a role that requires a high level of accuracy and attention to detail, this position may be perfect for you!
In an ever-changing world of banking, we are looking for someone who is adaptable to change and willing to see a task through from beginning to end. Additionally, we are looking for a person who is able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.
Experience: Six months to one year of similar or related experience. Minimum of 1 year of cash-handling experience preferred. Employees in this role are expected to learn and perfect the MSR job function as well as MSCFCU products and services.
Education: A high school education or GED.
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact wither others and/or is usually of a personal and sensitive nature. Outside contacts become important and fostering sound relationships with other entities becomes necessary.
How is the Work Schedule?
The Member Service Representative position is a full time role, working typically 40 hours weekly. Some weeks you may work on Saturdays, with a half-day during the week. Member Service Representatives work in a rotation to cover Saturday work.
Are You Ready to Join Our Team?
Our recruiting cycle includes reviewing all applications, conducting phone interviews, and conducting face-to-face interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process.
We will reach out to every applicant once the position is filled to inform you of the status of the position.
Note: This position has been posted for both internal and external applicants - meaning that current employees are eligible for this opportunity as well. If this position is filled internally, all external applicants will be notified, stating that fact.
Additional Notes
This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.
All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.
POSTED 01/16/2026
Job Posted by ApplicantPro
$24k-28k yearly est. 4d ago
Customer Service Associate
Variety Stores LLC
Customer service assistant job in Macon, GA
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$22k-30k yearly est. 15d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service assistant job in Warner Robins, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
How much does a customer service assistant earn in Macon, GA?
The average customer service assistant in Macon, GA earns between $20,000 and $33,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Macon, GA