Customer service assistant jobs in Macon, GA

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus commission Monthly and Yearly bonuses Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems. Job Responsibilities: Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations. Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products. Inspects and evaluates inventory management activities. Periodically inspects activities for compliance with policies, procedures, and directives for accuracy. Analyzes reports and records activities, reports inefficiencies to supervisors, and recommends corrective actions to improve operations. Evaluates supply efficiency and equipment management activities. Uses management products to evaluate accounts. Ensures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are observed per applicable security classification guides. Plans and schedules material storage and distribution activities. Ensures availability, and controls use of space, material handling equipment, and required spare parts. Establishes fire prevention and safety standards, and ensures compliance. Determines requirements for storage, including those for classified, sensitive, radioactive, hazardous, mobility readiness spares packages and flammable property. Ensures protection of personnel. Prevents deterioration, contamination, and destruction of property. Controls stock rotation to prevent deterioration and permit maximum use of dated and technical order compliance assets. Coordinates with customers regarding priority of deliveries and destination points. Establishes controls to deliver expedited requests within prescribed time limits. Works in central receiving activity; coordinates requirements for shipping with transportation. Manages Government Furnished Property program. Responsible for MICAP management and processing. Maintains assigned unit vehicles. Required Skills and Experience: Must be able to obtain a DoD SECRET clearance High School diploma or equivalency required Relevant experience required Must be a US citizen Preferred Skills and Experience: Active DoD SECRET clearance Prior AFSC 2SX1 Military Occupational Classification or other DoD service Supply Chain and Materiel Management Specialist equivalent highly desired 3+ years of direct Supply Chain and Materiel Management experience Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment-related decisions without regard to an individual's race, color, gender, gender identity, sexual orientation, religion, national origin, age, disability, veteran status or any other protected classification. [Equal Opportunity/Affirmative Action Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity]

Job Description 3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour

Customer Service Associate Job Description Department: Operations Reports To: Store Manager FLSA Status: Non-Exempt STATEMENT OF JOB: Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store. Essential Functions: Note: These requirements constitute some of the essential functions of this position and are the MINIMUM physical and mental requirements for all store positions: Smile, speak to, and respond to customers. Stand and/or walk up to eight (8) or ten (10) hours per day depending on shift assignment. Read, write, hear and understand the English language. Perform the four basic arithmetic operations in order to make change, complete end of shift reports and account for a variety of inventory products. Have sufficient vision to check identification, process transactions, read measurements, and fill out paperwork Read and understand instructions for operating cash registers, fuel pump controls, money order machines and other equipment. Lift up to 50 pounds carrying cases of milk, soda, beer and juice containers, etc. in a safe manner at least once per shift. Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves and coolers. React to a fire by lifting and transporting a fire extinguisher to the fire area. Bend and remove metal plates and underground tank caps in order to check fuel levels. Climb a ladder to clean windows and retrieve materials. Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins. Sweep parking lot and clean outside grounds and equipment. Enter and work in a cooler at a temperature of 34 degrees up to 30 minutes at a time. Utilize a hand truck, flat cart, mop, broom, degreaser, and various cleaning solvents. Responsibilities and Duties Observes work schedule as posted, unless a change is approved by Store Manager. Adheres to all City, County, State and Federal laws. Operates shift within company guidelines to achieve sales and profits and maintain standards. Performs all duties in a safe, reliable manner. Completes an incident report for all employee/customer accidents or property damage on the premises. Completes shift change checklist according to guidelines. Records information as warranted in the store communication log Stays familiar with company manuals, bulletins, and other communications. Advises Stores Manager of any situations having an adverse effect on store operating performance. Recruits prospective employees. Prepares a shift change report at the completion of shift in accordance with company guidelines. Properly records all hours worked and signs timecard verifying all hours worked. Assures proper sale and accounting of all merchandise purchased during shift. Customer Service Gives all customers prompt and courteous service. Maintains personal appearance according to guidelines in Employee Handbook. Wears company uniform and name badge while on duty. Greets all customers with a smile and friendly acknowledgment. Rings merchandise promptly, counts back change, offers receipt. Assists customers who need help. Reminds customers of specials, when appropriate. Expresses appreciation to all customers. Handles customer complaints according to company guidelines. Inventory and Cash Control Responsible for controlling cash and inventory on their shift according to company guidelines. Protects company assets at all times. Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift. Merchandising Keeps coolers, store shelves and displays fully stocked and fronted at all times. Ensures the fast food area is clean and supplies are fully stocked at all times. Keeps check-out counter clean and free of clutter. Uses correct pricing for all merchandise. Maintenance Keeps store/floor clean at all times. Checks all refrigeration units for proper temperature. Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary. Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list. Food Service Operations Ensures that the standards of any operations within the store are met, including additional training that is required Investigates and resolves food quality and service complaints. Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift. Additional May be asked to perform specific tasks as assigned by Store Manager. These tasks may include daily store bookkeeping; merchandise ordering and receiving, and opening or closing the store at the posted time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements Qualifications To perform this job successfully, an individual must be able to perform the ESSENTIAL FUNCTIONS and DUTIES AND RESPONSIBILITIES satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the ESSENTIAL FUNCTIONS.

Requirements Accountable - demonstrating individual accountability which results in collective success. This means never adopting a “That's not my job!” attitude. Willing to do what needs to be done. Adaptable - able to demonstrate flexibility and agility to ensure customer and client needs are met. Results Driven - passion to create positive results that maximize sustainable profitability for our future success. Compassionate - able to base your work on the customer by continuously improving processes to eliminate errors, create value, provide better service, and enhance quality. Intermediate Microsoft Outlook, Word, and Excel skills. Ability to write reports, business correspondence and read/interpret documents. Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to communicate verbally and written effectively Education and Experience: Minimum: High School diploma or equivalent and 2 years in a customer service account management role Physical Requirements: Use a computer, telephone, and other office equipment. Sit for extended periods of time, up to 8 hours a day if required. May require walking primarily on a level surface for periodic periods throughout the day. May include lifting up to 25 pounds on occasion. Primary environment: Shared office area with ambient room temperatures, lighting and traditional office equipment found in a typical office environment. The performance of this position requires exposure to warehouse areas where, at certain times, temperatures fluctuate based on external weather conditions. Salary Description $18.00

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! LabCorp seeking a Service Representative/Courier to join our team in Macon, GA. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: This is a Casual/Per Diem position; hours will be "as needed" and the start and end times will vary. Work Location: Macon, GA Requirements: High School Diploma or equivalent is preferred Must have a Valid Driver's License and clean driving record Must be at least 21 years' old Previous driver/courier experience is preferred Customer service experience is a plus Very punctual with strong time management skills Strong attention to detail and organizational skills Ability to problem solve customer issues Able to lift up to 50 lbs. Job Duties/Responsibilities: Load all necessary suppliers needed for the daily pickups Complete daily pick up schedule in a timely manner Deliver all daily picks to your branch at the end of your shift Handle all specimens and lab samples in safe and efficient manner Safely operate company vehicle and obey all traffic laws Utilize handheld electronic device to manage daily picks up Work directly with dispatcher for additional pick-ups as needed Evaluate traffic patterns, alternative routes and weather conditions as needed Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description Businesses that partner with DCM come in all shapes, sizes and market caps. Our tried and true sales and marketing system works for them all. You're new to the work force but you're ambitious and looking to hit the ground running. Your communication skills and leadership abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace our client's latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the DCM team. Working with them, you set the vision of the business development strategy. Be at the heart of DCM future business, managing cutting edge sales and marketing campaigns with your awesome talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap! Responsibilities for an Entry Level Sales & Marketing Associate •Execute day to day sales, marketing, and campaign management •Excel in our management training program working from Entry Level to Senior Management •Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand •Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations •Build client relationships through service excellence and balance their campaign needs with your proactive approach •Get your hands dirty with team building, growth, and expansion efforts Qualifications Preferred qualifications: •Interest in developing customer partnerships. •Detail oriented with the ability to prioritize, plan, and organize sales activity. Additional Information If You are - Lazy -Boring -Unmotivated -Looking for a desk job with no advancement ****These traits are contagious and we would prefer not to catch them****

The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements. What you will do * Serves as the primary point of contact for all resident related inquires. * Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. * Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. * Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. * Administers move-in lease documents and home inspection with resident. * Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). * Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. * Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. * Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. * May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. * Participates in monthly functions held by the site to assist in resident retention. * This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications * High School Diploma or GED (or equivalent) Required and * Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred * Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and * Previous experience in sales Preferred * Strong customer service skills. * The ability to show houses which may include working in all types of weather conditions. * Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. * Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. * Ability to handle multiple priorities with tight deadlines in a fast-paced environment. * A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. * Ability to resolve problems independently and responsibly. * Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. * Demonstrates discretion and ability to maintain a professional attitude and appearance. * Effectively envision, develop, and implement new strategies to address competitive, complex business issues. * Takes initiative to identify and anticipate client needs and make recommendations for implementation. * DL NUMBER - Driver's License, Valid and in State Required Compensation We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $18.89 - $22.60 , exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #ZRHMH

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

About the Role:

ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. JOB SUMMARY: The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year. ESSENTIAL DUTIES/RESPONSIBILITIES: * Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards. * Maintain databases to provide accurate information and reports weekly. * Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures. * Compile and verify weekly/monthly reports within specified deadlines. * Manage accounts payable for all purchases. * Manage invoicing to third party vendors and ensure payment is made. * Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases. * Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale * Assist with towing and booting of vehicles in FVSU parking lots. * Assist FVSU public safety officers and security guards as needed. * Assist with various citation collection efforts as directed by management. * Perform other related duties as assigned. MINIMUM QUALIFICATIONS * High School Education or GED required * Valid Georgia driver's license and meet driving record criteria established by the Department * Excellent written and verbal communication skills * Excellent decision-making skills and the ability to think and act quickly PREFERRED QUALIFICATIONS * Minimum of two years of relevant experience, preferable in parking. * Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies. * Must be able to operate efficiently and effectively in a fast-paced, changing environment. * Ability to communicate effectively, orally and in writing. * Experience working on a college campus KNOWLEDGE REQUIRED BY THE POSITION * Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment * Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required. * Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary. * Ability to make sound decisions based on good judgment on a frequent basis * Skilled in conflict resolution and avoidance, and have exemplary public relations skills COMPLEXITY/SCOPE OF WORK * Work is performed primarily outdoors, and may require exposure to extreme weather conditions * Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions * Requires weekend, holiday, and shift work * Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help PHYSICAL DEMANDS/WORK ENVIRONMENT * Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc. * Requires long periods of walking, standing, and sitting * Requires the ability to defend oneself or a member of the community in exigent circumstances USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************* Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************

SUMMARY Accountable for the delivery of exceptional customer service through efficient managing of customer interactions and assumes a role in developing new customer relationships and enhancing existing relationships. ESSENTIAL FUNCTIONS Provides courteous and professional customer service Recommends, explains and opens new deposit accounts for customers Complete all necessary product and service documentation (such as preparing signature cards inputting account information into the system, ordering checks and ATM/Debit cards) to ensure customers' needs are promptly and accurately satisfied and all security and legal requirements are met. Assist customers with Debit card questions May perform various administrative and other duties related to the operational function Prepares various activity reports and information as needed Performs other task requests as they relate to the bank and its functions May sign such items as certified or cashier's checks and guarantees signatures Opens or closes safety deposit boxes; billing for boxes; assists with inventory of deceased customer's boxes. Maintains confidentiality of customer accounts Handles customers' complaints related to the bank's services, explains service charges and follows through on misdirected items or errors Research and resolves customers problems by serving as a liaison between the customer and the appropriate bank area Answer inquiries and provide information on various accounts, loan balances and other banking services Assumes lead role in generating new customers relationship and expanding existing customers relationships Identifies customers' needs and provides advice and information (rates, terms, features, benefits, restrictions, fees, disclosures) to assist customers in making decisions which suit their financial situation. Refers customers to specialize products and services to the appropriate area and/or person Works closely with Deposit Operations to assist customers with Online Banking and Bill Pay questions or problems Originates wire transfer for customers as needed Handle specific customer paperwork on request Performs other task request by Banking Center Manager as they relate to the bank and its functions Ensures on-going product knowledge training and self-development Back up Teller line main functions on a case-by-case basis Lead Duties: Support CSRs with training, updates, product and system knowledge Go to person for complex customer needs Assist with CSR staffing for your branch and other branches when needed Managing time and attendance for CSRs in your location, in some locations this may include backup to the Head Teller and their position; may also include other branches where assistance is needed Be prepared to train other CSR's and backup CSR's when requested by management Be available to partner with the Retail Operations Manager and Officer for special projects, product development, and other tasks which require your support Performs other duties as assigned REQUIRED EDUCATION, EXPERIENCE AND SKILLS High School Diploma or GED required. Bachelor's degree preferred. CSR experience for minimum of 5 years. Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees Excellent Organizational and Time Management Skills Computer Literacy General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred. POSITION SPECIFIC COMPETENCIES: Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress. Productivity- Consistently produces a very high volume of work. Use company time and resources extremely optimally and meets schedules and deadlines. Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Requires extensive contact with the public. Requires travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training is required. Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs. Position requires standing, stooping, kneeling, squatting and sitting. Must have ability to sit and/or stand for long periods of time. Receiving currency from all sources causes environment to be slightly unclean. Must have the ability to handle stressful situations when dealing with upset customers. Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone. Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity. EQUIPMENT USED Computer, telephone, fax machine, scanner, copier, printer SUPERVISORY REQUIREMENTS: Directly responsible for managing CSR's at assigned location. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions. This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Customer Service Associate Job Description Department: Operations Reports To: Store Manager FLSA Status: Non-Exempt STATEMENT OF JOB: Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store. Essential Functions: Note: These requirements constitute some of the essential functions of this position and are the MINIMUM physical and mental requirements for all store positions: Smile, speak to, and respond to customers. Stand and/or walk up to eight (8) or ten (10) hours per day depending on shift assignment. Read, write, hear and understand the English language. Perform the four basic arithmetic operations in order to make change, complete end of shift reports and account for a variety of inventory products. Have sufficient vision to check identification, process transactions, read measurements, and fill out paperwork Read and understand instructions for operating cash registers, fuel pump controls, money order machines and other equipment. Lift up to 50 pounds carrying cases of milk, soda, beer and juice containers, etc. in a safe manner at least once per shift. Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves and coolers. React to a fire by lifting and transporting a fire extinguisher to the fire area. Bend and remove metal plates and underground tank caps in order to check fuel levels. Climb a ladder to clean windows and retrieve materials. Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins. Sweep parking lot and clean outside grounds and equipment. Enter and work in a cooler at a temperature of 34 degrees up to 30 minutes at a time. Utilize a hand truck, flat cart, mop, broom, degreaser, and various cleaning solvents. Responsibilities and Duties Observes work schedule as posted, unless a change is approved by Store Manager. Adheres to all City, County, State and Federal laws. Operates shift within company guidelines to achieve sales and profits and maintain standards. Performs all duties in a safe, reliable manner. Completes an incident report for all employee/customer accidents or property damage on the premises. Completes shift change checklist according to guidelines. Records information as warranted in the store communication log Stays familiar with company manuals, bulletins, and other communications. Advises Stores Manager of any situations having an adverse effect on store operating performance. Recruits prospective employees. Prepares a shift change report at the completion of shift in accordance with company guidelines. Properly records all hours worked and signs timecard verifying all hours worked. Assures proper sale and accounting of all merchandise purchased during shift. Customer Service Gives all customers prompt and courteous service. Maintains personal appearance according to guidelines in Employee Handbook. Wears company uniform and name badge while on duty. Greets all customers with a smile and friendly acknowledgment. Rings merchandise promptly, counts back change, offers receipt. Assists customers who need help. Reminds customers of specials, when appropriate. Expresses appreciation to all customers. Handles customer complaints according to company guidelines. Inventory and Cash Control Responsible for controlling cash and inventory on their shift according to company guidelines. Protects company assets at all times. Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift. Merchandising Keeps coolers, store shelves and displays fully stocked and fronted at all times. Ensures the fast food area is clean and supplies are fully stocked at all times. Keeps check-out counter clean and free of clutter. Uses correct pricing for all merchandise. Maintenance Keeps store/floor clean at all times. Checks all refrigeration units for proper temperature. Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary. Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list. Food Service Operations Ensures that the standards of any operations within the store are met, including additional training that is required Investigates and resolves food quality and service complaints. Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift. Additional May be asked to perform specific tasks as assigned by Store Manager. These tasks may include daily store bookkeeping; merchandise ordering and receiving, and opening or closing the store at the posted time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements Qualifications To perform this job successfully, an individual must be able to perform the ESSENTIAL FUNCTIONS and DUTIES AND RESPONSIBILITIES satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the ESSENTIAL FUNCTIONS.