Sr. Representative, Customer Service Operations
Customer service assistant job in Topeka, KS
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.
The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are met, and operational performance is optimized to enhance customer experience.
**_Responsibilities_**
+ Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
+ Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
+ Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
+ Collects and reviews customer feedback, complaints, recalls and product returns.
+ Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
+ Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
+ Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
+ Communicates with customers regarding their needs, questions, and concerns.
+ Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
+ Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
+ Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
+ Redirects customers to applicable in-house resources as necessary.
+ Supports general post-sales issues resolutions as necessary.
**_Qualifications_**
+ 3-6 years of customer service experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
+ Ability to provide strong customer service while multi-tasking between phone calls and e-mail support.
+ Experience within healthcare customer service a plus
+ Ability to work a Monday-Friday schedule anywhere between 8:30am-5:30pm EST.
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Anticipated hourly range:** $18.70-26.80/hr
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/13/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
U-Stop Convenience Shops - Customer Service Associate - Full Time
Customer service assistant job in Manhattan, KS
Work with us to leave an impact on the communities we serve! Bring your positive energy to U-Stop and help us serve our customers in a professional and courteous manner to keep them coming back!
Primary responsibilities include consistently providing outstanding customer service, workplace safety, safeguarding cash and inventory, general - sometimes deep - cleaning, stocking, minor maintenance inside and outside, and again...PROVIDING OUTSTANDING CUSTOMER SERVICE!
Essential job functions include showing up ready and on time for each shift, keeping a positive and proactive attitude with customers and coworkers, truthfully recording all sales, shift clock-in & out times, and accurately scanning in merchandise received and purchased. Team members are expected to practice up-selling, maintain knowledge on App and other technology in use, knowledge of current sales/discounts/promotions, work to reduce theft loss, follow Company guidelines on age-restricted products, and must be able to handle up to 35 pounds of product at any given time.
CSAs' will perform a multitude of tasks throughout their shifts to set each shift up for success while meeting the needs of our customers. CSAs will report to a Management Team, which may include Leads, Assistant Managers, Dual Assistants, Managers and Supervisors occasionally. There's plenty of opportunities to advance and grow with us!
Qualifications and Skills
We hire for attitude and train for success! While experience may be beneficial, we'll happily train the right candidate all they need to know. High energy and positivity are recommended.
GED or High School Diploma is recommended.
The desire to provide outstanding customer service to every person that comes through our doors is required.
Stores located inside the City of Lincoln/Lancaster County, CSAs are required to have and maintain a Prep Cook Level Food Handlers Permit and an LNK Server/Seller Permit.
Good communication, organization, general math, and basic cleaning skills are recommended.
Benefits and Perks
Paid Time Off
401k/Profit Sharing
Short Term Disability
Permit Reimbursement
Group Dental, Vision, Essential Coverage
Auto-ApplyCustomer Service Teammate
Customer service assistant job in Marysville, KS
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
CPC Processor Customer Support
Customer service assistant job in Topeka, KS
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ **This is a Remote role (Call Center)** **- Full-Time: Wed-Sat 10pm-9am EST (4 10 hour days)** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance**
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Customer Service Quality Assurance Spec II
Customer service assistant job in Topeka, KS
Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
+ Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Uploads communications to system after obtaining necessary approvals.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Coordinates with client and other Quality team members to obtain content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ Associate's Degree or equivalent relevant experience
+ Professional Certifications or License preferred;
+ 5-8 years of experience in call center, quality control, quality assurance and/or training.
**Other Job Specific Skills**
+ Extensive experience with quality assurance program creation or execution.
+ Extensive Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Superb Internet software and Windows operating systems and software skills.
+ Exceptional ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$24.09/hour
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Snack Delivery Customer Representative - T
Customer service assistant job in Topeka, KS
7 AM - Monday - Friday
The purpose of this role is to meet customer needs through delivering snack and beverage products to assigned customer, and merchandising product in a manner to increase sales.
Job Duties and Responsibilities
Deliver and merchandise snack and beverage products to assigned customers
Display and rotate products according to Company standards
Load and unload delivery truck daily
Resolve discrepancies
Create invoice for products sold to vending machines and collect cash
Finalize end of day paperwork
Establish and maintain positive relationships with customers
Perform other duties as necessary
Job Requirements
High School diploma or equivalent
A valid driver's license and safe driving record
Effective oral and written communication skills
Skills in problem solving, judgement and decision making
Ability to provide attention to detail
Ability to work with others
Work Environment and Equipment
Work generally takes place in customer accounts. There may be exposure to a variety of conditions at customer account, including dust and foul odors. Individuals must be able to manipulate a two-wheel dolly.
Company Overview and EEO Statement
LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five soft drink franchises in the Midwest, a full-line vending company, a full service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law.
Disclaimer
This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.
Reservation Specialist
Customer service assistant job in Topeka, KS
Reservation Specialist
Department: Memorial Union
Advertised Pay: Base $16.69/hour with potential for a higher entry rate commensurate with experience
Application Deadline: Application review will begin as applications are received and will continue until the position is filled. Applicants can be assured of full consideration if submitted by October 20, 2025.
Position Summary: The Reservation Specialist is responsible for various university scheduling functions supporting Washburn University's mission, policies, and procedures. In addition, the position requires a commitment to providing high levels of customer service to both internal and external customers.
About Washburn University: Washburn University is a teaching-focused, student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact programs for first-generation students. Washburn has a student body of over 5,500 undergraduate, graduate, and law students, a significant and growing number of whom are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve their educational goals.
Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance. Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership, achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according to Great Colleges to Work For program.
Essential Functions:
• Assist customers (university faculty, staff, or students; community organizations and individuals) with scheduling the use of facilities for meetings and events according to established policies and procedures.
• Enter reservation information into computerized scheduling programs, such as reservation date/s, room setup, audio/visual technology, equipment needs, and other customer-specific arrangements. Assist with ADA compliance through reservation requests.
• Compile and distribute promptly complete and accurate information about all upcoming events to appropriate faculty and staff to facilitate preparation.
• Communicate any changes and discuss special arrangements for each event with staff involved with the event. Notify the Facilities Manager and Director, Memorial Union of event needs to facilitate staff planning for special events.
• Complete, distribute, and file forms relative to each event, including but not limited to reservation/confirmation, waivers, and sponsorship forms.
• Generate and send statements for rental and special service charges according to the established fee schedule.
• Collect and deposit all money according to established policies and procedures.
• Read and interpret University policies governing insurance coverage and advise group representatives of policies and requirements that govern their use of facilities. Review completed forms and other documentation to evaluate compliance with policy requirements. Work in conjunction with other university staff to assist groups with resolving issues identified during the review.
• Responsible for communicating to staff and event participants any special instructions or updates related to elevator issues, inclement weather concerns, or other information necessary to maintain event participants' safety.
• Assist other staff with daily office assignments or provide backup office coverage to other unit support staff during absences and heavy workloads to ensure continued delivery of excellent customer service.
• As directed, assist with collecting financial and room usage data, year-end, and special reports.
• Perform additional job-related duties as assigned or as appropriate.
Required Qualifications:
• High School diploma, GED, or equivalent.
• Event and/or meeting planning experience.
• One year of administrative support experience.
Or:
• High School diploma, GED, or equivalent.
• One year of administrative support experience and a degree/certificate in Hospitality or Hospitality Management.
• Effective communication, time management, organization, and customer service skills.
• Proficient Microsoft Office (Excel, Outlook, Word) user.
Preferred Qualifications:
• One year of event planning experience.
• Experience with conference facility scheduling.
• Experience working in higher education.
• Experience with the event management system (EMS) or other scheduling applications.
• Experience using Adobe Illustrator and PowerPoint.
Hourly, Full-time, Mon-Fri, 8am-5pm
Background Check Required
National Customer Service Specialist- Monday-Friday, 9:00 AM - 5:30 PM CT.
Customer service assistant job in Topeka, KS
Join Our Team as a National Customer Service Specialist MBA CSi is seeking a detail-oriented National Customer Service Specialist to support the U.S. Postal Service at their Topeka, KS facility. In this full-time, onsite role, you'll play a key part in maintaining and improving the USPS's Security Lock policies, systems, and processes. You'll assist customers with ordering locks and keys, provide Tier 2 helpdesk support, and ensure accuracy in critical data files and records.
If you're a collaborative problem-solver with advanced technical skills and a knack for multitasking, this role is perfect for you!
What You'll Do:
* Communicate with Postal employees and customers to share updates on systems, processes, and ordering policies.
* Generate reports and suggest process improvements for better management and efficiency.
* Develop and implement policies and procedures to enhance Security Lock functions.
* Provide technical support for ordering systems and related applications.
* Maintain accurate records for key returns, combination changes, and product updates.
* Participate in meetings to provide insights and recommendations on Security Lock programs.
* Support Tier 2 helpdesk operations by addressing escalated customer inquiries and resolving issues.
What We're Looking For:
* Experience:
* 2-3 years in customer service, helpdesk/call center operations, or materials ordering support.
* Technical Skills:
* Advanced proficiency in MS Excel, Access, and CSV files.
* Familiarity with MS Teams.
* Strong communication, multitasking, and problem-solving abilities.
* A proactive and adaptable mindset with the ability to work under pressure.
Additional Details:
* Location: Onsite at USPS facility, 500 Gary Ormsby Dr., Topeka, KS.
* Schedule: Monday-Friday, 9:00 AM - 5:30 PM CT.
* Position Type: Non-exempt, 40-hour workweek
* Background Requirements:
* Ability to pass a Background Investigation, Drug Test, and provide fingerprinting to obtain a Public Trust Clearance
Why Join MBA CSi?
At MBA CSi, you'll work in a collaborative and supportive environment with opportunities to make a meaningful impact. We're committed to fostering growth, encouraging innovation, and recognizing excellence.
Take the next step in your career and apply today!
"MBA CSi is an Equal Opportunity, Affirmative Action Employer. Women, Minorities, Veterans, and individuals with disabilities are encouraged to apply."
EOE - Minority/ Female/ Veteran/ Disabled
#IND1 #CJ
Custom Cabinet Sales Rep.
Customer service assistant job in Topeka, KS
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Topeka area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Virtual Customer Service Professional( work frrom home)
Customer service assistant job in Topeka, KS
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
Additional Information
after which will resume at our regular rate of 149.99.
Customer Service Representative
Customer service assistant job in Topeka, KS
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Service Associate
Customer service assistant job in Topeka, KS
Pay: Up to $20/hour Job Type: Part-time If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the frontline of support and help to ensure that our customers are satisfied and receive the knowledge and understanding of the products and services we offer.
Prior cash handling or customer service experience is preferred, but not required.
* You can make up to $20 per hour after your first 90 days!
* Branches are open Monday - Friday and Saturday mornings.
* Benefits available to anyone working 20 hours or more per week!
These exciting opportunities offer career growth within a full-service financial institution that has been in business for over 130 years!
In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!
To learn more or apply go to *******************************************
CapFed is an equal opportunity employer.
Auto-ApplyMedicare Advantage Customer Experience Representative-10
Customer service assistant job in Topeka, KS
The Medicare Advantage Customer Experience Representative provides a world class customer service experience through resolution of complex customer inquiries from members, providers, internal customers, and other Blue Plans related to Medicare Advantage (MA).
"This position is eligible to work onsite or remote in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment." This role includes hours that can range from 8:00 a.m. to 8:00 p.m. and can include weekend hours from October 1 through March 31.
This position will have a start date of approximately March 30, 2026.
Why Join Us?
* Family Comes First: Total rewards package that promotes the idea of family first for all employees; including paid time off and family first leave.
* Professional Growth Opportunities: Advance your career with ongoing training and development programs both through our internal Blue University and external opportunities.
* Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
* Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
* Stability: 80 years of commitment, compassion, and community
* Lead and Inspire: Guide and mentor your team to achieve their full potential and success.
* Balance: paid vacation and sick leave with paid maternity and paternity available immediately upon hire
* Real World Experience: You will work hand in hand with our team in learning our business and applying your classroom learning.
* Networking Opportunities: Participate in our corporate intern program and network with other interns at BCBSKS to enhance your learning opportunity.
Compensation
Non-Exempt Grade 11
$20.96- $26.20
* Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.
What you'll do
Responsibilities:
* Research, resolve, and respond to inquiries and correspondence via telephone, written, and email communication. Inquiries may be regarding benefits, eligibility, coverage and plan changes, payments, claims, prior authorizations, appeals, and grievances.
* Resolve customer inquiries and grievances in a timely and accurate manner according to company and regulatory requirements.
* Work with peers, other departments, and leadership to find appropriate solutions to problems.
* May serve as a backup in processing MA member, member representative, or provider appeals and grievances.
Perform assigned job-related duties as required, including any special projects.
What you need
Knowledge/Skills/Abilities:
* Effective communication skills to resolve complex inquiries and grievances. Must be able to follow Corporate Style Guide and excel at written, as well as verbal communication.
* Ability to interact positively with internal and external customers while demonstrating empathy, adaptability, and listening skills.
* Analytical and problem-solving skills to diagnose problems and recommend effective solutions.
* Ability to listen, talk, type, and perform research simultaneously using various research channels.
* Ability to maintain strict confidentiality in handling data related to job duties.
* Effective time-management skills to respond to customer inquiries promptly.
* Technical skills to effectively use computer programs and troubleshoot simple computer issues independently or with direction.
* Must be comfortable working independently in a structured environment.
* Ability to adhere to a rigid schedule and have regular and predictable attendance.
* Ability to achieve production-based performance goals. Obtain and maintain any departmental or legally required certifications (e.g. CMS or BCBSA requirements).
* Upon completion of training:
* Working knowledge of Blue Cross and Blue Shield of Kansas MA and other relevant customer service systems is required.
* Detailed knowledge of MA line of business is required.
Education and Experience:
Required:
* High school diploma or equivalent.
* Two years of customer service experience.
Preferred:
* College or continuing education courses in communications and/or medical related fields.
* Two years of navigating multiple computer systems simultaneously.
* Two years of MA or other call center or production-based customer service experience.
* Blue Plan experience.
Physical Requirements:
* Communicate by telephone 95 percent of the workday.
* Use a personal computer in a stationary position at least 95 percent of the workday.
Benefits & Perks
* Base pay is only one component of your competitive Total Rewards package:
* Incentive pay program (EPIP)
* Health/Vision/Dental insurance
* 6 weeks paid parental leave for new mothers and fathers
* Fertility/Adoption assistance
* 2 weeks paid caregiver leave
* 5% 401(k) plan matching
* Tuition reimbursement
* Health & fitness benefits, discounts and resources
Our Commitment to Connection and Belonging
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.
Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.
Senior Customer Solutions Engineer - IMS Professional Services
Customer service assistant job in Topeka, KS
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Electronic Services Specialist
Customer service assistant job in Topeka, KS
What this role looks like:
Responsible for providing excellent service and support to both members and team Envista while complying with company policies and government regulations. Responsible for the issuance, monitoring, and maintenance of access devices, i.e. cards, online banking, etc. Responsible for handling account holders inquires and adjustments related to the movement of account holder funds by check, debit cards, credit cards, online banking, mobile deposit, etc. Must have strong problem-solving skills, excellent written and verbal communication, answer questions, troubleshoot, and handle escalated member inquiries. Responsible for processing disputed transactions, working with account holders, networks, and merchants to recover funds in compliance with government regulation and company policy. Responsible for monitoring activity and take appropriate action on fraud related activity as it pertains to electronic services. Successful candidates will share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed.
What you'll do:
Issue, monitor, and maintain access devices and systems
Provide support to resolve account holder inquires/ resolve issues.
Review and process adjustments for disputed transactions
Monitor transaction activity for fraud, taking appropriate action as needed.
Performs other job related duties required or assigned.
Education & Experience:
One year to three years of similar or related experience.
A high school education or GED
Prior financial institution experience preferred, but not required
Our benefits:
Competitive Compensation
Performance Incentives
Community Involvement
Career Advancement
Educational Opportunities
Health & Wellness Benefit
Paid Time Off
Health & Dental Insurance
Life & Disability Insurance
401(k) Plan with company match
Vision Insurance
Voluntary Life Insurance
Auto-ApplySnack Delivery Customer Representative - T
Customer service assistant job in Topeka, KS
7 AM - Monday - Friday
The purpose of this role is to meet customer needs through delivering snack and beverage products to assigned customer, and merchandising product in a manner to increase sales.
Job Duties and Responsibilities
Deliver and merchandise snack and beverage products to assigned customers
Display and rotate products according to Company standards
Load and unload delivery truck daily
Resolve discrepancies
Create invoice for products sold to vending machines and collect cash
Finalize end of day paperwork
Establish and maintain positive relationships with customers
Perform other duties as necessary
Job Requirements
High School diploma or equivalent
A valid driver's license and safe driving record
Effective oral and written communication skills
Skills in problem solving, judgement and decision making
Ability to provide attention to detail
Ability to work with others
Work Environment and Equipment
Work generally takes place in customer accounts. There may be exposure to a variety of conditions at customer account, including dust and foul odors. Individuals must be able to manipulate a two-wheel dolly.
Company Overview and EEO Statement
LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five soft drink franchises in the Midwest, a full-line vending company, a full service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law.
Disclaimer
This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.
U-Stop Convenience Shops - Customer Service Associate - Full Time
Customer service assistant job in Junction City, KS
Work with us to leave an impact on the communities we serve! Bring your positive energy to U-Stop and help us serve our customers in a professional and courteous manner to keep them coming back!
Primary responsibilities include consistently providing outstanding customer service, workplace safety, safeguarding cash and inventory, general - sometimes deep - cleaning, stocking, minor maintenance inside and outside, and again...PROVIDING OUTSTANDING CUSTOMER SERVICE!
Essential job functions include showing up ready and on time for each shift, keeping a positive and proactive attitude with customers and coworkers, truthfully recording all sales, shift clock-in & out times, and accurately scanning in merchandise received and purchased. Team members are expected to practice up-selling, maintain knowledge on App and other technology in use, knowledge of current sales/discounts/promotions, work to reduce theft loss, follow Company guidelines on age-restricted products, and must be able to handle up to 35 pounds of product at any given time.
CSAs' will perform a multitude of tasks throughout their shifts to set each shift up for success while meeting the needs of our customers. CSAs will report to a Management Team, which may include Leads, Assistant Managers, Dual Assistants, Managers and Supervisors occasionally. There's plenty of opportunities to advance and grow with us!
Qualifications and Skills
We hire for attitude and train for success! While experience may be beneficial, we'll happily train the right candidate all they need to know. High energy and positivity are recommended.
GED or High School Diploma is recommended.
The desire to provide outstanding customer service to every person that comes through our doors is required.
Stores located inside the City of Lincoln/Lancaster County, CSAs are required to have and maintain a Prep Cook Level Food Handlers Permit and an LNK Server/Seller Permit.
Good communication, organization, general math, and basic cleaning skills are recommended.
Benefits and Perks
Paid Time Off
401k/Profit Sharing
Short Term Disability
Permit Reimbursement
Group Dental, Vision, Essential Coverage
Auto-ApplyVirtual Customer Service Professional( work frrom home)
Customer service assistant job in Topeka, KS
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
Additional Information
after which will resume at our regular rate of 149.99.
Printing Services Specialist
Customer service assistant job in Topeka, KS
Printer Services Specialist Department: University Printing Services Advertised Pay: Base $18.36/hour with potential for a higher entry rate commensurate with experience Application Deadline: Application review will begin as applications are received and will continue until the position is filled. Applicants can be assured of full consideration if submitted by November 14, 2025.
Position Summary: The Printer Services Specialist performs various print and support services for Washburn University. Works with department designers and clients on materials produced, ensuring quality and consistency, using various job-specific machines to complete tasks. Maintains equipment, inventory, and monthly charge-back reports.
About Washburn University: Washburn University is a teaching-focused, student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact programs for first-generation students. Washburn has a student body of over 5,500 undergraduate, graduate, and law students, a significant and growing number of whom are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve their educational goals.
Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance. Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership, achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according to Great Colleges to Work For program.
Essential Functions:
* Bill user departments for materials and services to ensure funds are transferred from user accounts to UMAPS accounts according to University policies and procedures.
* Initiate all requisitions and payment vouchers to order and initiate payments for all necessary supplies, paper, and vendor services needed in UMAPS.
* Using current software, establish, update, and maintain computer database(s) of all client orders to track orders, provide data for monthly activity and usage reports, calculate amounts due and bill clients, track inventory, plan and schedule work to be done, and provide data for analysis and reports. File all records received, issued or retained for reference as needed in resolving issues, etc.
* Record and enter all monthly procurement card usage, reconcile receipts and cash purchases, and submit usage reports for P-card purchases.
* Using available software to print and finish materials as needed, check the correct sequence of materials to be printed, and note copier/bindery activities to be performed to prepare materials for print from hard copy submissions, digital files, emails or from electronic storage of materials and media in response to client's request for printing.
* Review digital files submitted by clients and designers for proper formatting, color, layout, resolution, bleed, and overall design. Perform preflight checks to ensure files meet print specifications. Make necessary file corrections, including image resolution adjustments, color corrections, and font embedding. Review work with clients and designers to ensure customer expectations are accurately represented in the final print job.
* Provide technical assistance to customers to ensure designs meet production standards.
* Operate high-volume copiers/printers and wide-format and color copiers/printers, producing documents.
* Perform routine maintenance on equipment and schedule service providers for required maintenance and repair as needed.
* Assist print production with bindery functions to ensure quality and accuracy when completing work.
* In collaboration with Marketing and Branding, communicate with graphic designers, production managers, and press operators to resolve issues or clarify design intent. This includes outsourced materials.
* Participate in paper inventory activities, including but not limited to submitting paper stock orders to the manager, counting and wrapping paper, and delivering paper stock to clients as needed.
* Performs additional job-related duties as assigned or as appropriate.
Required Qualifications:
* High school diploma, GED, or equivalent.
* At least one year of experience using computer software to produce printed material, from hardcopy and digital originals, and operating high-volume copier and bindery equipment.
* Proficiency in operating various types of printing equipment.
* Knowledge of printing processes and terminology.
* Ability to troubleshoot and resolve technical issues.
* Experience using Microsoft Office, Adobe Creative Suite or similar software.
* Demonstrated effective interpersonal, communication, customer service, and problem-solving skills.
* Ability to learn and use a variety of computer software.
Physical Requirements:
* Ability to lift and maneuver materials weighing as much as fifty pounds.
Preferred Qualifications:
* Experience using large digital printers.
* A degree or certification in graphic design, printing technology, or related fields is a plus.
* Experience in Print Production pre-press.
Hourly, Full-time, Mon-Fri, 8am-5pm
Background Check Required
Washburn University is committed to providing an environment for individuals to pursue educational and employment opportunities free from discrimination and/or harassment. The University prohibits discrimination on the basis of race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.
Washburn University is committed to providing reasonable accommodations to applicants for employment. If you are an applicant who needs a reasonable accommodation to participate in the application or interview process, please email ********************* or call ************ at least five (5) business days in advance of the date you need the requested accommodation.
Customer Experience Representative I
Customer service assistant job in Topeka, KS
Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.
We are seeking people who will go above and beyond to meet our customer's needs.
As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.
Qualities for a Customer Experience Representative:
* People-First Mindset
* Patient
* Effective Problem-Solving Skills
* Ability to Work Under Stress
* Effective Listening Skills
You will receive:
* Benefits are available on your first day to anyone working 20 hours or more per week!
* Opportunities for career growth.
What you will bring:
* High school education or equivalent
* A minimum of one to three years of similar or related experience.
In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!
To learn more or apply go to *******************************************
CapFed is an equal opportunity employer.
Auto-Apply