Customer Accounts Advisor
Customer service assistant job in Midland, TX
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Wound Care Coordinator (RN)
Customer service assistant job in Gardendale, TX
Wound Care Coordinator Career Opportunity
Recognized for your expertise in coordinating wound care
Are you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a Wound Care Coordinator, where your role transcends treating wounds to become a pathway to healing and making a difference in patients' lives. This opportunity is more than a job; it's a chance to build a fulfilling career close to home and close to your heart. As a key player in our wound care program, you'll ensure the highest standards of patient care, collaborating with interdisciplinary teams to execute treatment plans, educate patients and families, and lead hospital-wide wound care education initiatives.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
· Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.· Generous paid time off that accrues over time.· Opportunities for tuition reimbursement and continuous education.· Company-matching 401(k) and employee stock purchase plans.· Flexible spending and health savings accounts.· A vibrant community of individuals passionate about the work they do!
Become the Wound Care Coordinator you always wanted to be
· Oversee and develop wound care services in adherence to regulatory standards and physician orders.· Collaborate with clinical teams to provide guidance on wound care treatments.· Lead educational efforts for hospital staff on wound care topics, as well as educating patient and family members on wounds and wound care.· Maintain continuous education and stay updated on the latest wound care techniques and advancements.
Qualifications
License/Certification: RN, Physical Therapist, or Occupational Therapist required for acute rehab hospitals; RN required for long-term acute care hospitals.
CPR certification is mandatory.
Education & Experience:
Minimum one year of wound care experience is required.
Continuous education in wound care through seminars/professional organizations is required.
Skills: Effective communication, decision-making, and the ability to work autonomously.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
Field Service Professional - Odessa, TX
Customer service assistant job in Odessa, TX
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
Why Join Our Technician Team?
+ Competitive hourly base plus uncapped commission
+ Comprehensive paid training & Ongoing coaching and support
+ Company take-home vehicle and gas card
+ Cell phone and work tablet
+ We provide all tools necessary to perform the job - We'll ship everything to you directly!
+ 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
Why Join Vivint?
+ Ten paid holidays
+ Two weeks paid time off
+ Employee pricing on smart home products
+ Medical/Dental/Vision/Life coverage
+ 401(k) plan with matching
+ Career development and leadership opportunities
+ Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity
A Day in the Life:
As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
Who we're looking for:
Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!
+ Exceptional customer service skills
+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience
+ Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
+ Clean driving record and valid license
+ Someone who thrives in a team environment as well as independently
Minimal Requirements:
+ Candidates must live within a 20-mile radius of the city
+ Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.
Physical demands of the job:
+ Lift and carry up to 45 lbs.
+ Climb ladders up to 14 feet
+ Work in attics and other limited-space areas
+ Bend, kneel, crouch, and stand for extended periods
Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
Part-Time Ramp and Customer Service Agent
Customer service assistant job in Midland, TX
Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required!
Pay rate: $15.32/hr.
Responsibilities
What's in it for you?
* Travel for free with your family and friends on flights across the American Airlines global network.
* Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
* Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
* In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
* Both full-time and part-time positions available.
* Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
* Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
* Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
* This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
* No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
* Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
* No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
* Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
* Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
* This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
* Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* 18 years or older.
* High school diploma, GED, or international equivalent.
* Ability to pass a pre-employment drug screen and background check.
* Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
Auto-ApplyCustomer Success Specialist - 100% Commission | Midland, TX (SG-571135)
Customer service assistant job in Midland, TX
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Customer Solutions Representative (CSR-WF)
Customer service assistant job in Midland, TX
Job Description: Customer Solutions Representative (CSR)
Job Type: Flexible (Full-Time/Part-Time)
Business Hours: Monday to Friday / 8am to 5pm
Job Summary:
The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities.
Essential Functions:
Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources.
Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire.
Identify job opportunities and refer qualified candidates to employers or community partners.
Guide customers on educational opportunities, training programs, and other available resources.
Qualifications:
High school diploma or GED required.
Bilingual (English/Spanish) strongly preferred.
Strong communication skills, both verbal and written.
Customer service-oriented with the ability to build rapport and empathy with diverse clientele.
Ability to multitask, prioritize, and maintain detailed customer records.
Ability to maintain confidentiality and handle sensitive customer information.
Attire:
Business Casual:
Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women.
Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying.
Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
Customer Success Representative
Customer service assistant job in Midland, TX
Job Description
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.
Responsibilities
Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
Collaborate with the outside sales team to provide essential support and information
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date
Develop a deep understanding of the company's product offerings and value propositions
Support the sales team in administrative tasks
Utilize CRM software to track leads and sales activities
Coordinate with field services and operations teams to meet customer requirements
Contributes to the development and improvement of customer success processes and tools
Efficiently track invoice submission, approval, and payment status and assist with signature collection
Maintain relationships with customers and field personnel, including face-to-face interaction
Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
Performs other duties as assigned by direct supervisor
Qualifications
1-3 years of experience in an oilfield supply, customer service, or a sales support position required
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM software
Strong sales, education, customer service, communication and organizational skills
Professional attitude and ability to be flexible and handle change in a positive manner
Strong interpersonal and communication skills to interact effectively with external and internal customers
Experience working in a performance-driven culture is a plus
Highly organized; able to prioritize, multi-task, and manage time effectively
Must have excellent attention to detail
Ability to think critically through order issues
Experience with Oracle (NetSuite) a plus
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
Ability to build and maintain positive relationships with both customers and coworkers
Ability to take action and solve a range of problems that may be difficult but are not typically complex
Ability to work independently with general supervision
Physical Demands and Work Environment
Physical Demands:
This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.
Work Environment:
This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
Customer Success Representative
Customer service assistant job in Midland, TX
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.
Responsibilities
Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
Collaborate with the outside sales team to provide essential support and information
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date
Develop a deep understanding of the company's product offerings and value propositions
Support the sales team in administrative tasks
Utilize CRM software to track leads and sales activities
Coordinate with field services and operations teams to meet customer requirements
Contributes to the development and improvement of customer success processes and tools
Efficiently track invoice submission, approval, and payment status and assist with signature collection
Maintain relationships with customers and field personnel, including face-to-face interaction
Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
Performs other duties as assigned by direct supervisor
Qualifications
1-3 years of experience in an oilfield supply, customer service, or a sales support position required
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM software
Strong sales, education, customer service, communication and organizational skills
Professional attitude and ability to be flexible and handle change in a positive manner
Strong interpersonal and communication skills to interact effectively with external and internal customers
Experience working in a performance-driven culture is a plus
Highly organized; able to prioritize, multi-task, and manage time effectively
Must have excellent attention to detail
Ability to think critically through order issues
Experience with Oracle (NetSuite) a plus
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
Ability to build and maintain positive relationships with both customers and coworkers
Ability to take action and solve a range of problems that may be difficult but are not typically complex
Ability to work independently with general supervision
Physical Demands and Work Environment
Physical Demands:
This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.
Work Environment:
This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
Customer Sales & Serv Rep
Customer service assistant job in Forsan, TX
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.
In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Process customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Driving and Delivering Material to Customers
Requirements:
1+ year customer service or inside sales experience
Strong attention to detail
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
This position is not eligible for relocation benefits and is expected to be performed on site.
Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service
Customer service assistant job in Midland, TX
Acn Appliance in Midland, TX is looking for one customer service to join our 11 person strong team. We are located on 1503 W Industrial Ave. Our ideal candidate is self-driven, ambitious, and reliable.
Responsibilities
Greet customers and make them feel at welcomed
Assist Customers in preparing their appliance purchases
Coordinate and schedules service appointments for customers
Connect with customers about service that is being provided
uphold customer satisfaction
priorities every call from our customers
Answer any questions the customers may have
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Must pass 10 panel drug test
Must pass background check
We are looking forward to hearing from you.
AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Customer service assistant job in Odessa, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Customer Service Associate
Customer service assistant job in Midland, TX
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $14.00/hr.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplySales & Service Representative
Customer service assistant job in Midland, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance.
**Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.
+ Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC's Global database.
+ Maximize gross margin sales through careful analysis during the quote process.
+ Identify and act on opportunities to increase market share by growing sales.
+ Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate.
+ Assist outside sales and/or branch management in processing priority transactions.
+ Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales.
+ Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
+ Work with internal MRC Global departments to set up and maintain accurate customer files (profiles).
+ Maintain and approve quality standards.
+ Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information.
+ Participate in meetings and training opportunities to enhance and maintain personal and product knowledge.
+ Monitor expected ship dates to ensure timely delivery and expedite as needed.
+ Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
+ Perform other duties as required.
+ Take reasonable care for the safety and health of yourself and others.
+ Report workplace hazards, injuries, or illnesses immediately.
**Qualifications**
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
+ High School Diploma or General Education Degree (GED) and additional post-secondary training or education.
+ Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisoryexperience.
+ Demonstrated competence in the use of computers and software applications.
+ Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
+ Ability to effectively present information in one-on-one and small group situations.
+ Willingness and ability to be on call as needed to provide 24-hour service to customers.
+ Willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
+ Valid Driver's license with the ability to meet the MRC Global vehicle policy.
** **
**Additional Qualifications**
+ Must have the ability to provide documentation verifying legal work status.
+ Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
+ Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
**Working Conditions**
+ For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
Benefits Customer Service Rep
Customer service assistant job in Odessa, TX
Benefits Customer Service Rep.
Department: Benefits Reports to: Benefits Supervisor
Summary: Under basic supervision, supports service providers by providing helpful information and answering questions in a positive and patient manner.
Essential Functions: --
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following
:
Facilitates communications through phone with service providers on claim status, benefits, and issues to be resolved.
Effectively manage large amounts of incoming calls and keep record of customer interactions.
Responsible for claim batching and maintenance.
Supports the departmental operations with regular and timely attendance.
Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Minimum Qualifications:
Education, Training and Experience Guidelines: High School Diploma or GED required; AND two years of computer and customer service experience required. Experience in health care/insurance industry is preferred.
Preferred Knowledge of:
Principles of claims administration.
Claims processing rules, regulations, codes, procedures, and policies.
Business computers, and standard and specialized software applications.
Skill in:
Entering data into computer with skill and accuracy.
Explaining City claims administration policies and procedures.
Communicating effectively verbally and in writing.
Multi-tasking
Telephone Etiquette
License and certification requirements: A valid Driver's License is required.
Physical demands and working environment: Work is performed in a standard office environment and training classes.
Job Posted by ApplicantPro
Customer Service Representative
Customer service assistant job in Midland, TX
Job Description
Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.
Responsibilities include, but not limited to:
Develop insurance quotes, makes sales presentations, and close sales
Establish client relationships and follow up with clients, as needed
Develop ongoing networking relationships
Provide prompt, accurate, and friendly client support
Maintain a strong work ethic with a total commitment to success each and every day
Develop new service opportunities with both existing and new clients
Benefits:
Base Salary plus a very competitive commission program
Great bonus potential if you are a top performer
Paid Time Off - for personal time and vacation
Outstanding preparation if you aspire to be a State Farm agent in the future
Requirements:
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
1-2 Years of Sales Experience (preferred)
Demonstrated successful track record of meeting sales goals and quotas required
Enthusiasm and belief about the role insurance and financial products play in people's lives
Proven track record of trustworthiness, dependability and ethical behavior
Excellent communication skills: written, verbal and listening
Must be awesome at opening doors and getting appointments from a cold start
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service Representative
Customer service assistant job in Odessa, TX
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality.
This is an onsite position.
Major Job Duties:
Handle inbound calls by asking probing questions to uncover sales and service opportunities
Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up
Handle each call with a high level of professionalism, warmth and eagerness
Possess a working knowledge of all ThompsonGas products and service offerings
Hold a thorough understanding of policies and procedures related to safety, product delivery and service
Provide timely and accurate information on customer order status
Lead outbound calling operations in effort to collect from past due customers
Enter and update customer account information in CARGAS and MPX systems
Process billing payments for walk-in customers
Responsible for processing driver daily paperwork
Other duties and projects as assigned
Education and Experience:
Degree or equivalent experience required
3+ years of Customer Service experience (Call center experience preferred)
Sales experience strongly preferred; ability to upsell products in highly competitive environment a must
Previous experience with CARGAS and MPX systems preferred, but not required
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers
Excellent computer skills including Microsoft office and data entry skills
Ability to organize, multi-task and prioritize assignments in a fast-paced environment
High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner
Flexible to work OT and weekends as needed during busy season
PERKS WITH US!
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
Disability and life insurance
Paid time off that increases with tenure
Daily Pay Option that offers great flexibility and financial control
Employee training programs with career development/advancement opportunities
Employee recognition program
Quarterly bonus potential
Paid maternity and parental leave benefits
Tuition reimbursement program
This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Auto-ApplyCustomer Service Representative (CSR)
Customer service assistant job in Gardendale, TX
Answer phones promptly using proper telephone etiquette. Take and deliver accurate telephone messages. Answer inquiries and obtain information for the general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at the establishment, including the location of departments, offices, and employees within the organization.
Essential Functions
Cooperate with other employees towards completing common goals.
Create presentations as required, using instruction and materials.
Answer phones per procedure, promptly and with proper telephone etiquette.
Use all equipment associated with position: copier, postage scale & meter, fax machine, and general office equipment.
Maintain precision, attention to detail, and organization while processing multiple activities.
Qualifications
High School Graduate or General Education Degree (GED) is required.
A minimum of one-year of experience is preferred.
Initial typing speed of 35 wpm with an error of 1/100 keystrokes, with an improvement goal of 80 wpm and 1/500 errors per keystrokes.
Highly organized and able to follow a systematic method of performing tasks.
Build communal relationships with customers and co-workers.
Exhibit a cheerful demeanor toward others.
Must possess a valid driver's license.
Skills & Abilities
Computer Skills: Advanced computer skills. Required background in MS Office applications.
Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible.
Physical Abilities: Lift and carry up to 40 pounds in various packaging.
Work Environment
An office environment with a controlled atmosphere.
Transportation, Bus Servicer
Customer service assistant job in Odessa, TX
Job Title: Vehicle Service Attendant Wage/Hour Status: Non-exempt
Reports to: Shop Supervisor Pay Grade: Auxiliary 5
Dept./School: Transportation Days: 227
Primary Purpose: Maintain fluid levels on all buses.
Qualifications:
Education/Certification:
• High school diploma or GED preferred
Special Knowledge/Skills:
Attention to detail
Ability to follow instructions
Possess or obtain a Class B CDL with “P” & “S” endorsements
Have or be eligible for state certification as a school bus driver
Experience:
Vehicle preventive maintenance preferred
Major Responsibilities and Duties:
Check and maintain all fluid levels on Transportation vehicle
Visually inspect belts and hoses for wear
Inform the Shop Foreman and/or Lead Mechanic of any potential mechanical problems
Record odometer readings and amounts of fuel, fluid, and oil used in each vehicle, report an accurate reading of school bus fuel gages
Clean pump islands, bus parking stalls, and compound as needed
Work in other areas as needed in the summer time, wash bay, etc.
Ensure that all out of town trip buses have been fueled and checked for proper fluid levels, hose leaks, or worn belts
Keep pump filters changed to ensure good operations and clean fuel
Drive a school bus route as needed
Any other duties as assigned
Supervisory Responsibilities:
Manage bus riders while driving a bus
Working Conditions:
Ability to handle extreme weather conditions, to climb upon some vehicles in order to raise the hood and check oil and fluids, and to be exposed to fumes and gasoline.
Mental Demands/Physical Demands/Environmental Factors:
Maintain emotional control under stress. Frequent districtwide and statewide travel; occasional prolonged or irregular hours.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I have read, understand, and attest to the above description and funding relating to my daily activities.
Signature__________________________________ Date _____________________________
Part-Time Ramp and Customer Service Agent
Customer service assistant job in Midland, TX
Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.32/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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Auto-ApplyCustomer Service Associate
Customer service assistant job in Midland, TX
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $14.00/hr.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
* Up to 40% off the base rate of any standard Hertz rental
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
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