Customer service assistant jobs in Missoula, MT - 55 jobs
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Member Service Representative
Customer Relations Representative - State Farm Agent Team Member
Emily Tieman-State Farm Agent
Customer service assistant job in Missoula, MT
Job DescriptionBenefits:
Flex Benefit
Life Insurance
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a customer care representative with Emily Tieman - State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Property & Casualty Insurance License (Preferred)
Life & Health Insurance License (Preferred)
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$37k-47k yearly est. 18d ago
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Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service assistant job in Missoula, MT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$30k-35k yearly est. 2d ago
Customer Service Representative
Fastsigns 4.1
Customer service assistant job in Missoula, MT
Responsive recruiter Replies within 24 hours Benefits:
401(k) matching
Competitive salary
Training & development
Employee discounts
Flexible schedule
Opportunity for advancement
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you seeking a job that offers constant learning, skills growth, and a career path? If so, we seek employees like you in the ever-changing Sign Industry.
As a FASTSIGNS CustomerService Representative, you will be the initial contact with current and prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways, such as by email, telephone, in person, and at their place of business. You will build long-lasting relationships by turning prospects into customers and then into long-term clients.
The sign industry is ever-changing and dynamic. All you have to do is look all around and see signs of all types everywhere. You will never be bored working in the sign industry as even the smallest jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader, with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Compensation: $35,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$35k-50k yearly Auto-Apply 60d+ ago
General Consideration - Customer Experience
onX 4.0
Customer service assistant job in Missoula, MT
As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other on Xers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences.
Through multiple years of growth, we haven't lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we're hungry to improve, value innovation, and believe great ideas come from any direction.
Important Alert: Please note, on Xmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at on Xmaps.com or directly via our LinkedIn page.
General Application Information
This is not for a specific role. By applying here, you're joining our talent pool for
future opportunities
.
While submitting this general application adds your profile to our Customer Experience talent pool for future consideration, we highly encourage you to check our careers page regularly and apply directly to any open positions that align with your qualifications and interests. This ensures you're actively considered for roles that match your skills, as we typically prioritize applications to specific job postings first when filling open positions.
CUSTOMER EXPERIENCE
Represent onX in enthusiastic interactions with a community of customers who love and trust the brand. Collaborate with colleagues company-wide who seek your expertise in the customer experience and who invest in customer outcomes.
Even if there isn't an immediate opening in Customer Experience that matches your background, we'd love to keep your info on hand for future opportunities. Submit a general application here, and in your cover letter, let us know why you're passionate about onX and what unique skills you bring!
Just a reminder: This general application won't replace applying for specific roles, so be sure to check back often and apply for any openings that fit your skills and experience.
Want to stay connected? Follow us on LinkedIn!
WHERE TEAM MEMBERS ARE LOCATED
Location requirements will vary by role and will be detailed in the specific job postings.
Our Customer Experience team is predominately based in Missoula, where they have a hybrid of onsite and home office work model.
HOW YOU'LL BE COMPENSATED
Compensation details will be job-specific and outlined in individual postings.
onX is committed to compensating all employees fairly and equitably for their contributions. The pay range for any position will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.
At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us!
onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our .
As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.
$20k-27k yearly est. Auto-Apply 60d+ ago
Customer Care Service Specialist
Missoula Motor Company
Customer service assistant job in Missoula, MT
Job Description
We are seeking Customer Care Service Specialists with excellent customerservice skills and a winning attitude. This position is ideal for an energetic individual that enjoys technology, interacting with people and working in a fast-paced, high energy environment.
At Missoula Chevy we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Missoula Chevy is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Pay/Schedue
Pay is $16.25/hr Plus Commission
Monday-Friday
Benefits
Health, vision, and dental insurance with family and child coverage
Short and long-term disability insurance and life insurance at group rates
Paid time off
We also offer great “in-house” benefits including discounted services, an employee assistance program, and an employee vehicle purchase program
Responsibilities
Assistcustomers through all aspects of service and general inquiries via phone and email - ensure 100% customer satisfaction
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Generate and prospect new customers through owner loyalty processes
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assistingcustomers efficiently
Qualifications
Experience with Microsoft Office
Professional personal appearance
Enthusiastic personality
Upbeat, positive, "smile" on the phone
Professional work ethic
$16.3 hourly 6d ago
Grant Creek Veterinary Services (Missoula, MT) - Associate Veterinarian
Grant Creek Veterinary Services
Customer service assistant job in Missoula, MT
Grant Creek Veterinary Services, a small animal hospital located in beautiful Missoula, Montana, would love to add another veterinarian to our multi-doctor team!
Veterinarians with 3+ years of clinical experience who are confident in soft tissue surgery and dentistry are encouraged to apply.
Be ready to provide next-level care in a collaborative environment where quality medicine and client satisfaction are top priorities. Through teamwork, we leave on time and are offering full-time or part-time scheduling with NO on-call, emergency, or weekend hours to provide you with a flexible and balanced work week. Currently, we are open Monday Friday and take our last appointment at 4:30 pm. Plus, we re only a couple hours from multiple National Parks perfect for doctors looking to take full advantage of all the adventures that await in the western US.
Our investment in YOU:
Generous base salary commensurate with experience
Quarterly production with no negative accrual
Generous bonus / relocation package
120 hours of annual PTO with rollover
Annual CE allowance with paid days to attend
Paid parental leave/bonding time
Flexible four-day work week
NO weekend on-call or emergency hours
Medical, dental, and vision plans
401(k) options
Personal pet discounts
AVMA PLIT coverage
Professional development assistance
Paid licensing fees and membership dues
Annual uniform allowance
Personal pet discounts
Guidance from a talented Medical Advisory Board
Dentistry training courtesy of a board-certified dental specialist
Investment in your personal interests (ski passes, National Park passes, charity donation, etc.)
And more!
Enjoy a healthy work/life balance in Missoula!
In southwestern Montana there s a beautiful community where wilderness and adventure meet incredible restaurants, family-friendly fun, and a downtown music scene. It s a place surrounded by mountains, rivers, trails, and glacier lakes. This place is Missoula, Montana, and it has unparalleled natural scenery that makes all of life s experiences unforgettably beautiful. From the River City Roots Festival, the children s theater, and the western Montana fairgrounds to outdoor adventures like skiing, hiking, hunting, fishing, and river floating, life in the Bitterroot Valley is full of mountainous fun and warm hospitality.
If you're a compassionate small animal veterinarian looking for your next adventure in Montana, we encourage you to apply today!
To learn more visit
*********************
.
#CS #AVMA
#LI-KS1
$32k-45k yearly est. 60d+ ago
Community Service Specialist
City of Missoula, Mt 3.5
Customer service assistant job in Missoula, MT
The Community Service Specialist is a key support position within the Missoula Police Department, performing a variety of public safety and enforcement functions that contribute to the efficient operation of the Department and the safety of the community. Responsibilities include patrolling assigned areas, enforcing City ordinances related to parks, animal control, and parking, directing traffic, collecting and logging evidence, and taking non-emergency police reports.
This position requires strong communication skills, sound judgment, and the ability to interact effectively with diverse populations, including individuals experiencing distress or crisis. Community Service Specialists must be adaptable, attentive to detail, and capable of working independently while maintaining high standards of integrity, confidentiality, and professionalism.
Screening of applications will begin on Tuesday, January 27, 2026. It is in your best interest to apply before this date.
To Apply: All applicants must submit a City of Missoula application.
Resumes will not be reviewed. All details should be entered on the application.
The wage range posted is the starting range for the Community Service Specialist position and will increase each year for longevity and cost of living adjustments.
The full wage range: $22.20/hr - $25.85/hr
* Patrol or respond to an assigned area of the City on foot, bike or with a motor vehicle; respond to questions and requests from citizens.
* Operate a portable or vehicle radio using proper radio codes.
* Enforce ordinances related to parks, animal control and parking; direct traffic at traffic crashes and other events including setting up temporary stop signs or street barricades.
* Collect and log-in evidence and property.
* Assist with searches for missing persons.
* Provide crime prevention support.
* Respond to various Quality of Life issues, as assigned.
* Prepare documentation of activities performed and information gathered.
* Provide support to the City and County Attorneys' Offices in trial preparation and prosecutions; testify in criminal and civil trials, as needed.
* Perform other duties as assigned, based on training and qualifications.
* Knowledge of law enforcement principles, methods, techniques, and practices including court procedures, community relations, identification, patrol, traffic control, report preparation, custody of persons and property, and crime prevention.
* Knowledge of and the ability to interpret federal, state, county, and City of Missoula laws and ordinances to be enforced.
* Knowledge of and the ability to learn equipment used in law enforcement, including communications equipment, automobiles, etc.
* Skill in providing effective customerservice, including professionally and sensitively serving distressed citizens.
* Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications.
* Skill in preparing reports documenting facts and actions regarding criminal and civil law enforcement incidents.
* Skill in negotiating and communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals.
* Ability to maintain and exhibit integrity and discretion in handling the confidential and sensitive information of police records.
* Ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
* Ability to have a keen attention to detail and accuracy.
* Ability to learn street names and locations throughout the Missoula community.
* Ability to learn departmental and City of Missoula practices and procedures, including Montana Code Annotated and Missoula Municipal Code pertaining to police activities and public safety.
Working Conditions:
* Work environment may involve occasional exposure to unavoidable seasonal weather conditions, occupational hazards, biohazards, and physical risks, which require following basic safety precautions.
* Duties involve significant contact with the public, including agitated or intoxicated individuals and persons with mental disorders.
* A large portion of the workday is spent patrolling on foot and/or bike eight months of the year.
* Any combination of education and experience equivalent to two (2) years' experience with criminal justice, social services, or another relevant field.
* Must have a valid Montana driver's license with a verified acceptable driving record, or the ability to obtain within 30 days of hire.
* Must obtain Criminal Justice Information Network (CJIN) certification within six (6) months of hire.
* Must be able to pass a police background investigation and sign statement of confidentiality.
* Experience with a law enforcement agency, preferred.
The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.
$22.2-25.9 hourly 3d ago
Customer Service Representative - Missoula, MT
Kedia Corporation
Customer service assistant job in Missoula, MT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$28k-36k yearly est. 3d ago
Customer Care Service Specialist
Rydell Cars 3.6
Customer service assistant job in Missoula, MT
We are seeking Customer Care Service Specialists with excellent customerservice skills and a winning attitude. This position is ideal for an energetic individual that enjoys technology, interacting with people and working in a fast-paced, high energy environment.
At Missoula Chevy we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Missoula Chevy is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Pay/Schedue
Pay is $16.25/hr Plus Commission
Monday-Friday
Benefits
Health, vision, and dental insurance with family and child coverage
Short and long-term disability insurance and life insurance at group rates
Paid time off
We also offer great “in-house” benefits including discounted services, an employee assistance program, and an employee vehicle purchase program
Responsibilities
Assistcustomers through all aspects of service and general inquiries via phone and email - ensure 100% customer satisfaction
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Generate and prospect new customers through owner loyalty processes
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assistingcustomers efficiently
Qualifications
Experience with Microsoft Office
Professional personal appearance
Enthusiastic personality
Upbeat, positive, "smile" on the phone
Professional work ethic
$16.3 hourly Auto-Apply 60d+ ago
Customer Service Representative
Metro Express Car Wash
Customer service assistant job in Missoula, MT
Metro Express Car Wash is a growing company expanding into Montana! Our newest location is scheduled to open this soon and we need to staff it with a Rockstar team! A top quality car wash that's fast, inexpensive, and environmentally friendly - that's why we have been selected the area's best car wash every year since we opened our first location in 2004.
Job Description
We are hiring Customer Sales Representatives to join our team at our newest state-of-the-art car wash located in Missoula, Montana with a friendly team and fun outdoor atmosphere! Our employees take pride in their work and strive for excellence ensuring that customers have the best experience each time they use our car wash.
If you are interested in joining our team as a highly ambitious, energetic, and enthusiastic CustomerService Representative please include your answers to the questions below in the cover letter of your application.
Please include your response to these questions with your application:
What are the three most important qualities that you want your next job to have?
How would your last boss score your performance on a scale of 1 to 10?
What would your last boss say they appreciated most about you or what you did?
Job Requirements:
Applicants MUST be clean cut and professional in appearance
Be authorized to work in the United States
Must pass background check and drug test
Be enthusiastic
Must enjoy working with people
Ability to hustle with a SMILE on your face
Be available to work on both weekend days
Compensation : Base pay of $12/hr with monthly bonus bringing the average pay to $15.00/hr.
Last year, each of our employees made an average of $3.00 more per hour.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$12 hourly 60d+ ago
Truck Service Advisor
Las Vegas Petroleum
Customer service assistant job in Missoula, MT
Job Description
We are hiring in our Missoula, MT location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Requirements
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customerservice experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
$27k-44k yearly est. 16d ago
Contact Center Representative
Clearwatercreditunion
Customer service assistant job in Missoula, MT
Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. We are values-based and are part of the Global Alliance for Banking on Values (GABV). Our values drive our strategic plan and shape our company culture.
Our organizational culture is to accept the responsibility to serve our co-workers and members at the highest ethical standards. And in doing so, we work hard to provide both with the tools to succeed, a voice in decision-making, and the power to solve problems. Our mission is to be a force for good in banking, in the communities we serve, and in the lives of our members.
This in-branch Contact Center Representative position, located in Missoula, MT, provides direct member support with Audio, Video, Chat, and other delivery channels by completing transactions and requests and being a source of information for members.
Essential Functions & Responsibilities
Skilled at answering Audio and Video calls
Completes outbound phone calls
Comfortable and efficient using Chat
Provides personalized guidance to address all the member's needs
Comfortable using multi-engagement channels to assist members
Responds to all incoming chats
Answers all emails from website and ones directed to Contact Center email addresses
Responds to all online banking messages
Solve member account problems
Update member records
Process member transactions and other member requests
Protects members and credit union from fraudulent activities
Proficient use of technology
Refer products and services based on identified member need
Knowledge of products and services, including staying up to date with changes and additions
Provide internal and external members with excellent service
Follows all credit union policies and procedures, including being compliant with state and federal laws and regulation
Reliable attendance and completion of tasks
Success Factors/Job Competencies
Embrace the Mission, Values, and Vision of the Credit Union.
Ability to interact with more than one department daily.
Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.
Ability to possess versatility and flexibility to successfully service our members and serve as a back up to other positions as required.
Ability to possess the creativity and resourcefulness required to successfully complete assigned duties without constant supervision.
Ability to understand and follow moderately complex written and oral instructions.
Ability to express oneself clearly and concisely, both orally and in writing.
Ability to accept responsibility for access to confidential data.
Clearwater Credit Union is an equal opportunity employer and offers over 25 benefits beyond salary, including health insurance, PTO, 401(k) match, paid volunteer time and more!
$32k-40k yearly est. Auto-Apply 23d ago
Contact Center Representative
Clearwater Federal Credit Union
Customer service assistant job in Missoula, MT
Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. We are values-based and are part of the Global Alliance for Banking on Values (GABV). Our values drive our strategic plan and shape our company culture.
Our organizational culture is to accept the responsibility to serve our co-workers and members at the highest ethical standards. And in doing so, we work hard to provide both with the tools to succeed, a voice in decision-making, and the power to solve problems. Our mission is to be a force for good in banking, in the communities we serve, and in the lives of our members.
This in-branch Contact Center Representative position, located in Missoula, MT, provides direct member support with Audio, Video, Chat, and other delivery channels by completing transactions and requests and being a source of information for members.
Essential Functions & Responsibilities
Skilled at answering Audio and Video calls
Completes outbound phone calls
Comfortable and efficient using Chat
Provides personalized guidance to address all the member's needs
Comfortable using multi-engagement channels to assist members
Responds to all incoming chats
Answers all emails from website and ones directed to Contact Center email addresses
Responds to all online banking messages
Solve member account problems
Update member records
Process member transactions and other member requests
Protects members and credit union from fraudulent activities
Proficient use of technology
Refer products and services based on identified member need
Knowledge of products and services, including staying up to date with changes and additions
Provide internal and external members with excellent service
Follows all credit union policies and procedures, including being compliant with state and federal laws and regulation
Reliable attendance and completion of tasks
Success Factors/Job Competencies
Embrace the Mission, Values, and Vision of the Credit Union.
Ability to interact with more than one department daily.
Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.
Ability to possess versatility and flexibility to successfully service our members and serve as a back up to other positions as required.
Ability to possess the creativity and resourcefulness required to successfully complete assigned duties without constant supervision.
Ability to understand and follow moderately complex written and oral instructions.
Ability to express oneself clearly and concisely, both orally and in writing.
Ability to accept responsibility for access to confidential data.
Clearwater Credit Union is an equal opportunity employer and offers over 25 benefits beyond salary, including health insurance, PTO, 401(k) match, paid volunteer time and more!
$32k-40k yearly est. Auto-Apply 22d ago
Pro Customer Service/Sales
Home Depot 4.6
Customer service assistant job in Missoula, MT
The Home Depot Pro CustomerService/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Pro CustomerService/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.
Pro CustomerService/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.
Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.
Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.
The Pro CustomerService/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customerservice and safety.
Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
$24k-29k yearly est. 41d ago
Customer Service Rep(9370) - 901 s 1st st
Domino's Franchise
Customer service assistant job in Hamilton, MT
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$28k-36k yearly est. 13d ago
Treatment Service Specialist - School-Based Services (Hamilton, MT)
Aware 4.3
Customer service assistant job in Hamilton, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a treatment service specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provide direct services to children with special needs in the school setting.
Collaborate with parents, teachers, and school personnel to develop and implement individualized plans.
Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities.
Utilize a wrap-around approach to ensure the child's success in both the school and home setting.
Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills.
Excited to join our organization?AWARE treatment service specialists earn $19.75-$21.92 per hour. Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$19.8-21.9 hourly 6d ago
Member Services Representative (Mt Houston)
Hfp Pasadina
Customer service assistant job in East Missoula, MT
Job Title: Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.”
Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You'll be joining a team that values:
• People-we genuinely care about our team + members
• Fun- we enjoy the work
• Honesty- we lead with integrity
• Accountability- we own the outcome
• Drive- we take initiative
Characteristics that will make you the perfect fit for our Member Services Representative:
Essential Duties & Responsibilities:
Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.
Anticipate member's/guest's need and respond promptly by delivering efficient customerservice while maintaining a high level of accuracy in a fast-paced retail environment.
Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries.
Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of the club and equipment for up to 50% of the shift.
Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way.
Subject to work at any Planet Fitness location within Houston Fitness Partners franchise.
Minimum Skills:
Superior customerservice skills, preferably 6-12 months of face-to-face customerservice experience.
Self-starter who takes initiative with minimal direction and supervision.
Must be punctual and dependable with a solid work ethic.
Basic computer proficiency and ability to manage multiple responsibilities.
Minimum Qualifications:
Must be 18 years of age or older.
Ability to pass a background check.
Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.
Physical Demands of the Member Services Representative:
Continual standing and walking throughout the club to accomplish tasks during shift.
Frequent talking in person or on the phone to exchange information during shift.
Must be able to lift up to 50 pounds.
Will encounter toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Some bending, twisting, and reaching are required to accomplish tasks.
Benefits of Joining Our Team:
Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week).
401(k) plan eligible after 12 months of employment.
Free PF Black Card gym membership.
Opportunities for growth.
As part of our hiring process, we use the E-Verify system to confirm that new employees are legally authorized to work in the United States.We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
$10 hourly Auto-Apply 60d+ ago
Customer Service Representative - Missoula, MT
Kedia Corporation
Customer service assistant job in Missoula, MT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$28k-36k yearly est. 60d+ ago
Truck Service Advisor
Las Vegas Petroleum
Customer service assistant job in Missoula, MT
We are hiring in our Missoula, MT location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Requirements
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customerservice experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
$27k-44k yearly est. Auto-Apply 15d ago
Customer Service Rep(9370) - 901 s 1st st
Domino's Franchise
Customer service assistant job in Hamilton, MT
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
How much does a customer service assistant earn in Missoula, MT?
The average customer service assistant in Missoula, MT earns between $32,000 and $48,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Missoula, MT