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Customer service assistant jobs in Murfreesboro, TN

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  • Bilingual Customer Service Specialist (Spanish) (Multiple Locations)

    Sherwin-Williams 4.5company rating

    Customer service assistant job in Franklin, TN

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL
    $28k-35k yearly est. 3d ago
  • Service Advisor/ASM

    Murfreesboro Hyundai

    Customer service assistant job in Murfreesboro, TN

    Job DetailsJob Location Murfreesboro Hyundai - Murfreesboro, TNSalary Range $80000.00 - $100000.00 Base+Commission/year Job Shift Open to ClosingDescription $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities  Murfreesboro Hyundai, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.  Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.  Why choose Murfreesboro Hyundai and Hudson Automotive Group?  Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities  Flexible Work Schedule (5-day Work Week)  Previous Customer Service Experience Required Previous Service/Sales Experience Preferred  Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence.  Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1
    $80k-100k yearly 1d ago
  • Customer Support Specialist

    Diversified Recruitment Services, LLC

    Customer service assistant job in Lebanon, TN

    The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers. ESSENTIAL JOB FUNCTIONS Analyze sales orders to determine and approve which orders should be released to the shipping department. Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery. Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system. Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment. Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers. Analyze system reports and data to determine the best course of action for the customer. Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods. Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily. Provide insights to management on daily dialogue and information obtained through customer contact. Communicate with customers regarding orders, credits, reports, and various customer needs Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner. Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers. Inputting data into spreadsheets or databases as required. REQUIREMENTS Bachelor's degree in finance, Business Administration or equivalent experience required 2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required. KEY COMPETENCIES Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint Hands-on approach to problem solving and analysis. Excellent organizational and analytical Skills Ability to analyze system reports and data to determine the best course of action
    $32k-46k yearly est. 4d ago
  • Customer Support Specialist

    Insight Global

    Customer service assistant job in La Vergne, TN

    Customer Support/Inside Sales Representative - Post Sale Onsite Monday-Friday 7:00 am to 4:00 pm in La Vergne, TN Required Skills & Experience -Strong organizational skills, ability to multitask, and attention to detail -Strong communication skills, both written and verbal -Excel proficiency -Some customer service experience Nice to Have Skills & Experience -Experience in the metal processing industry, specifically with steel or other carbon-based materials Job Description A local metals processing company is looking for an Inside Sales Representative to join their team. This person will act as the main liaison between customers and the organization. They will manage customer relationships following closed deals, report all data associated with orders, and oversee orders from initial placement through delivery. Day to day: -Serve as the primary point of contact for customers post-sale -Follow customer orders from start to finish, providing order updates and timeline expectations to customers in real time, and communicating with other departments to oversee order specifications -Complete data-entry and reporting on all order information -Build and maintain customer relationships
    $32k-46k yearly est. 2d ago
  • Customer Experience Lead-Cool Springs Galleria

    Victoria's Secret 4.1company rating

    Customer service assistant job in Franklin, TN

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $16.8-21.3 hourly 40d ago
  • Senior Representative, Customer Service

    Cardinal Health 4.4company rating

    Customer service assistant job in La Vergne, TN

    What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Job Summary The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing Trade accounts while providing support to field sales representatives. This position establishes, maintains and enhances customer service and account management via appropriate contract administration, timely order fulfillment, professionalism and providing exemplary customer support. Responsibilities Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. Manages customer account activity including but are not limited to; customer order fulfillment of pharmaceutical commercial product, customer backorders/substitutes, product change requests, and coordinating any customer questions / issues that may arise. Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams. Think creatively to identify customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities. Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, operational performance, cost control and profitability and ultimately customer service. Build strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service. Communicates with customers and stakeholders regarding their needs, questions, concerns and helps trouble shoot equipment issues as necessary. Manages situations regarding orders, reporting, backorders, customer complaints, and pricing investigating and reporting on anomalies and discrepancies. Redirecting customers to applicable in-house resources as necessary and supporting general post-sales/ shipment issues. Collaborate with internal business partners in other departments to support customer and stakeholder needs. This position adheres to a Hybrid/Flex work model. On-site attendance is required for additional training sessions, client engagements, and team-building activities. Qualifications 1-3 years of experience preferred. Proficiency in Microsoft Office Suite (including Outlook, Word, Excel, and Teams) to perform daily tasks efficiently and support internal and external communications. Must live within a 1-hour radius of LaVergne, TN. High School Diploma, GED or technical certification in related field or equivalent experience preferred. What is expected of you and others at this level Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments In-depth knowledge in technical or specialty areas Applies advanced skills to resolve complex problems independently May modify process to resolve situations Works independently within established procedures; may receive general guidance on new assignments May provide general guidance or technical assistance to less experienced team members Anticipated hourly range: $18.70 per hour - $26.80 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 02 /11/2026 if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $18.7-26.8 hourly Auto-Apply 2d ago
  • Customer Service Professional

    Stuart Hamilton-Farmers Insurance Agency

    Customer service assistant job in Murfreesboro, TN

    Job Description Were looking for a Customer Service Representative (CSR) to join our growing team. The ideal candidate is detail-oriented, organized, and committed to ensuring client satisfaction. You'll play an important role in supporting our clients, assisting our agents, and helping the agency continue to grow. Benefits Annual Base Salary + Commission + Bonus Opportunities Hands on Training Career Growth Opportunities Mon-Fri Schedule Health Insurance Dental Insurance Vision Insurance Life Insurance Responsibilities Responsibilities Provide excellent customer service through phone, email, and in-person interactions. Assist clients with policy questions, billing inquiries, and service requests. Maintain accurate records and complete all assigned tasks in a timely manner. Support the agency team with administrative tasks and client follow-ups. Ensure compliance with agency and carrier standards. Requirements Qualifications Strong attention to detail and organizational skills. Ability to manage multiple tasks effectively. Excellent written and verbal communication skills. Proficiency in basic computer applications and agency systems (training provided). Prior customer service or insurance experience preferred, but not required.
    $26k-52k yearly est. 10d ago
  • Customer Service Supervisor

    Petsuites

    Customer service assistant job in Murfreesboro, TN

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $31k-45k yearly est. 60d+ ago
  • Customer Experience Coordinator (Part Time) - Murfreesboro, TN

    Veterinary Emergency Group

    Customer service assistant job in Murfreesboro, TN

    WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: * Answer incoming calls immediately and with a smile * Manage incoming customer communications (email, text messages, phone calls) * Record call information accurately such, as referring vet information * Ensure phone calls get transferred to a doctor quickly for anything medically related * Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in * Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks * Offer them beverages or snacks, and find ways to deliver a unique and curated experience * Listen to customers' needs with the intent to understand * Take ownership of customer complaints, be empathetic, and work to resolve them quickly * Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service * Invite customers to provide feedback by completing a survey * Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency * Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion * Accompany customers to the exit and thank them for trusting us with their pet's care * Always find a creative way to say yes to our customer's needs Focus: * Engage in conversations with customers while they are waiting * Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team * Update or provide feedback to the nurses and doctors about customers needs * Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs * Educate customers on end-of-life details such as cremation options * Call/text customers 24 hours after their visit to follow up on their pet's care * Ensure customers are invited to stay with their pet * Initiate video chats between customers, their pet, and our team when they cannot be in the hospital Participation: * Identify creative opportunities for customer participation in a valuable and safe way * Celebrate and capture special moments, with permission from the customer * Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: * 2+ years of experience in a customer service role * Advanced proficiency in computer programs and practice management software * Highly organized with strong attention to detail * Ability to communicate with anyone and everyone * Strong multitasking skills * High emotional intelligence. You can 'read a room' and plan and act accordingly * Adaptable and amenable in 'high stakes' environments * A natural people pleaser * Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading compensation * 401K w/ company match * Health, Vision, and Dental Insurance * Paid parental leave - 10 weeks of paid leave at 100% of regular salary * Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career! * Flexible work schedules for a true work-life balance * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Generous employee pet discount * Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! * Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
    $23k-31k yearly est. 32d ago
  • Reservations Agent - Full Time

    Corporate Flight Management 4.0company rating

    Customer service assistant job in Smyrna, TN

    Job Details Contour Airlines - Home Based - Smyrna, TN Full Time High School $16.50 - $21.50 Hourly Negligible Any Customer ServiceDescription Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a part-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave Accrual of up to 56 hours of paid sick leave per year. Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours Eligible to receive vacation hours on January 1st following your hire date. These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence Eligible for various types of leave, including: Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year. When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations. Key Responsibilities Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries. Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request. Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment. Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations. All agents will be called to solve customer-related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently. Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Show dedication and commitment to always handling telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service. Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests. Process airline schedule changes and inform internal and external customers of changes. Process queues with efficiency and accuracy according to department protocol. Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change. Work within team to achieve performance standards for all brands and air department duties. Provide assistance over the phone for in-house reservation agents and managers. Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training. Ability to keep open communication with other team members. Work directly with management on problem solving. Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis. Maintain the integrity of the company and our airline partners. Be available to work any shift during business hours including rotating weekends if necessary. Perform other job-related duties as assigned by management Qualifications Be at least 18 years of age Prior customer service experience preferred but not required. Be authorized to work in the United States and able to travel in and out of the United States. Must have a valid driver's license and good driving record. Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required. Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares Able to type 30 words per minute. Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership and organizational skills. Must have well-developed people skills and ability to work with a variety of personalities. Able to coordinate multiple priorities and meet deadlines. Able to handle interruptions and a fast-paced environment. Maintain strong attention to detail. Be self-motivated and able to motivate others. Ability to work independently and as part of a team. Excellent communication skills both written and verbal delivered with tact and professionalism Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks. To support the operations, a Reservations Agent must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varying schedule. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
    $16.5-21.5 hourly 60d+ ago
  • AP Customer Service Clerk

    Loews Customer Engagement Center and Distribution Services

    Customer service assistant job in Franklin, TN

    Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests. The Accounts Payable Customer Service Clerk provides services in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This team member communicates to both internal and external customers via phone and email regarding statement reconciliation, payment inquiries and any discrepancies. The Customer Service Representative works collaboratively with other shared services and hotel team members to ensure our customers' needs are addressed quickly and to their satisfaction. Achievement of daily, weekly, and monthly excellence targets while delivering extraordinary customer service to our customers is of utmost importance. The Accounts Payable Customer Service Clerk reports to the Accounts Payable Manager. Essential Functions and Responsibilities Creates strong relationships with both internal and external customers to ensure the timely and accurate responses on all forms of Accounts Payable documents Communicates via email and phone to resolve inquiries. Maintains the highest levels of customer service at all times Prepares all paperwork corrections to address any concerns identified during customer service inquiries Reconciles vendor statements to ensure any variances, short payments and overpayments are reconciled and addressed Maintains strong relationships with hotel finance and internal team members to ensure excellent communication and enabling timely resolution to supplier concerns Accountable for achievement of metrics and targets associated with the position Actively participates in training sessions and departmental meetings recommending efficiencies and enhancements around processes within the scope of the role Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs Required to attend all training sessions and meetings Ability to perform ”Physical Requirements” as explained below Other duties as assigned Qualifications Ability to work cooperatively with others Ability to maintain confidentiality Ability to read, write and speak English effectively Ability to communicate effectively both written and verbally Ability to work effectively, maintain composure and make decisions in stressful situations Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel Proficiency in windows-based computer programs to include e-mail, internet and word processing applications Strong computer skills and ability to learn new computer applications General knowledge of mathematics and accounting principles Education: High School Diploma or GED equivalent Experience: 1-2 years customer-facing work experience in a hospitality or finance environment Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $27k-35k yearly est. 22d ago
  • AT&T Customer Representative

    Prime Management Group 4.3company rating

    Customer service assistant job in Franklin, TN

    AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN! Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries. What You'll Do: Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions. Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression. Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs. Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development. Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations. Your Skills and Qualifications: Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment. Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you. Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression. Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products. Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success. What We Offer: Weekly Pay: Earn reliable weekly compensation based on your performance and results. W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth. Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities. Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day. Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
    $32k-46k yearly est. Auto-Apply 9d ago
  • Automotive Customer Service Advisor-1999

    Tupeloms

    Customer service assistant job in Franklin, TN

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-33k yearly est. 7h ago
  • Logistics Service Specialist

    Vulcan Materials Company 4.7company rating

    Customer service assistant job in Brentwood, TN

    Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. What You'll Do: Receive and Enter Orders. Receive customer orders and assist customers in identifying proper products needed for specific end uses. Accurately enter orders into the APEX system. Collaborate. Work with the Sales Service Center to obtain project information and pricing, as necessary. Oversee and Adjust Scheduling. Oversee driver/truck scheduling to effectively balance our capabilities with demand. Schedule and company and independent drivers to deliver customer orders at each facility on a daily basis. Adjust the schedule as necessary. Ensure Compliance. Ensure compliance with Department of Transportation rules and regulations, including but not limited to hours of service. Review Order Entry. Review daily order entry for completeness and accuracy for each facility. Ensure the plant can meet customer needs in a timely manner. Make adjustments as necessary. Resolve Issues. Report immediately any delivery problems to service or sales representatives for quick resolution or mitigation. Additional Responsibilities. Other duties as assigned. Skills You'll Need: Education. Must have a high school diploma or its equivalent. Some college is preferred. Experience. Experience that has included dispatching, customer relations, and construction/transportation is preferred. Must have administrative or sales experience. Operational Knowledge. Must have knowledge of paving, concrete, and construction materials. Must have knowledge of trucks and transportation requirements and regulations. Must have a solid understanding of the aggregate and asphalt business functions, as well as key drivers for sales, logistics, and customer satisfaction. Must have knowledge of the construction industry to include materials and project management. Regulatory Knowledge. Must have knowledge of environmental and safety regulations in trucking and terminal operations. Must possess working knowledge of DOT (State and Federal) motor-carrier rules and regulations to allow effective evaluation, representation, and management of Vulcan's interests in its relationships with transportation service providers. Must have knowledge of OSHA and MSHA rules and regulations. Problem Solving Skills. Must be able to schedule and organize large numbers of people quickly and efficiently. Interpersonal Skills. Must have excellent verbal and written communication skills and interact well with all levels of the organization. Must be able to represent Vulcan in a professional manner. Must be able to maintain satisfactory customer relations. Time Management Skills. Must be able to manage time effectively with minimal supervision. Must have initiative and ability to handle multiple assignments and stay results-oriented. Must have ability to work in a stressful, deadline-oriented environment that requires complex, technical information and decision making. Technology Skills. Must be skilled in using computers to record information and create reports. What You'll Like About Us: Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets us apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.
    $36k-50k yearly est. 12d ago
  • Customer Service Associate

    Workout Anytime-Burns 3.5company rating

    Customer service assistant job in Franklin, TN

    Job DescriptionBenefits: Employee discounts Free food & snacks Free uniforms Customer Service Associate Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America Workout Anytime 24/7, recently ranked among Entrepreneurs Top 500 Franchises for 2024! If youre friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, youll be the first impression of our club delivering great service, assisting members, and supporting daily operations in a fun, positive environment. We Offer Training and mentorship from industry experts Flexible scheduling based on club needs and your availability Continued education and professional development resources Free Workout Anytime membership Workout Anytime attire provided Bonus and incentive programs Team-building events and employee recognition programs Supportive, non-smoking, health-focused environment Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program Key Responsibilities Greet all members and guests warmly, providing a friendly and professional first impression. Check in members, verify accounts, and assist with membership questions or updates. Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm. Schedule new members for their initial Success Sessions to help launch their fitness journey. Provide information about club services, amenities, and promotions. Process membership enrollments, upgrades, and billing inquiries accurately. Maintain the front desk, lobby, and gym floor to company cleanliness standards. Support sales and marketing efforts, including local outreach and promotional events. Handle phone calls, emails, and in-person inquiries with prompt and professional communication. Monitor club access and follow company safety and security procedures. Assist team members with operations, cleaning, and light maintenance tasks as needed. Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications Strong communication and customer service skills Positive, energetic ATTITUDE with a passion for helping people Previous experience in hospitality, retail, or fitness preferred Comfortable working with computers, POS systems, and scheduling tools Reliable, punctual, and organized with strong attention to detail Availability to work a flexible schedule including evenings, weekends, and some holidays Physical Requirements Ability to stand or walk for extended periods Light lifting (up to 50 lbs) for occasional cleaning or stocking duties Comfortable working in an active gym environment All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company Benefits Free gym membership Competitive hourly pay with opportunities for advancement Performance incentives and sales bonuses Workout Anytime branded attire provided On-site training and access to the Workout Anytime career development path Supportive team culture focused on personal growth and EXCELLENCE Join Our Team If youre dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.
    $20k-26k yearly est. 30d ago
  • Customer Service Attendant

    Champion Car Wash

    Customer service assistant job in Hendersonville, TN

    Job Description Champion Car Wash - Customer Service Attendant Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities About Us: At Champion Car Wash, we deliver more than just a clean car - we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We're growing fast and looking for motivated, customer-focused individuals to join our team! Position Overview: The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience-from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you! Key Responsibilities: Greet customers with a smile and positive attitude Assist customers with selecting wash services and using pay stations Guide vehicles safely onto the conveyor Prep vehicles by spraying problem areas (e.g., bugs, wheels) Maintain cleanliness of site, lot, and equipment Monitor wash quality to ensure every car leaves clean Promote membership programs and upsell services when appropriate Follow all safety and operational procedures Qualifications: Friendly, energetic, and customer-focused attitude Ability to work outdoors in all weather conditions Ability to stand for extended periods and perform physical tasks Team player who takes direction well and contributes to a positive environment Previous customer service or car wash experience is a plus (but not required) Must be dependable and punctual Weekend availability preferred Benefits: Competitive hourly pay Opportunity for performance-based bonuses Flexible scheduling (part-time or full-time) Paid training and career advancement opportunities Free car washes Medical/Dental/Vision Available Join Our Winning Team! If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you! Powered by JazzHR 9ttTrUYGBW
    $21k-28k yearly est. 16d ago
  • Customer Experience Coordinator (Part Time) - Murfreesboro, TN

    Veterinary Emergency Group (Veg

    Customer service assistant job in Murfreesboro, TN

    Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: Answer incoming calls immediately and with a smile Manage incoming customer communications (email, text messages, phone calls) Record call information accurately such, as referring vet information Ensure phone calls get transferred to a doctor quickly for anything medically related Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks Offer them beverages or snacks, and find ways to deliver a unique and curated experience Listen to customers' needs with the intent to understand Take ownership of customer complaints, be empathetic, and work to resolve them quickly Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service Invite customers to provide feedback by completing a survey Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion Accompany customers to the exit and thank them for trusting us with their pet's care Always find a creative way to say yes to our customer's needs Focus: Engage in conversations with customers while they are waiting Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team Update or provide feedback to the nurses and doctors about customers needs Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs Educate customers on end-of-life details such as cremation options Call/text customers 24 hours after their visit to follow up on their pet's care Ensure customers are invited to stay with their pet Initiate video chats between customers, their pet, and our team when they cannot be in the hospital Participation: Identify creative opportunities for customer participation in a valuable and safe way Celebrate and capture special moments, with permission from the customer Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: 2+ years of experience in a customer service role Advanced proficiency in computer programs and practice management software Highly organized with strong attention to detail Ability to communicate with anyone and everyone Strong multitasking skills High emotional intelligence. You can 'read a room' and plan and act accordingly Adaptable and amenable in 'high stakes' environments A natural people pleaser Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation 401K w/ company match Health, Vision, and Dental Insurance Paid parental leave - 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Something new every day - you'll never be bored in emergency medicine We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
    $23k-31k yearly est. 2d ago
  • Customer Service Coordinator

    Contour Aviation 4.0company rating

    Customer service assistant job in Smyrna, TN

    Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave * Accrual of up to 56 hours of paid sick leave per year. * Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours * Eligible to receive vacation hours on January 1st following your hire date. * These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details * Contour Airlines offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Key Responsibilities * Manage and coordinate system-wide flight delays within the Company's operating systems, ensuring timely and accurate communication to internal and external stakeholders. * Communicate delay plans to divisions outside of SOC, maintaining strong cross-departmental alignment. * Assign gates and update gate changes throughout the day, ensuring FIDS/GIDS accuracy and continuity of station operations. * Anticipate passenger disruption needs and collaborate with stations and Reservations on re-accommodations and service recovery. * Support the Reservations team during peak call volume, IROPs, and large-scale re-accommodation events. * Create, update, and manage customer service-related training documents, resource libraries, and digital applications. * Deliver customer service training (new hire, recurrent, targeted refreshers) via in-person sessions, webinars, and on-site visits. * Research, track, and report on irregular operations (IROPs), identifying trends and improvement opportunities. * Manage, monitor, and report key performance indicators (KPIs) related to customer service, station performance, and guest impact. * Comply with all departmental policies and procedures. * Other duties as assigned by leadership Qualifications * Be at least 23 years of age. * Ability to accept assignment at the Contour Airlines Corporate Headquarters in Smyrna, TN. * Ability to travel up to 25% of the time (primarily planned station support and training). * Experience with HRIS, LMS, or other training/knowledge-management systems preferred. * Knowledge of employment-related regulations, customer service best practices, and operational compliance standards preferred. * Must have a high school diploma or GED equivalent * Experience working for a Part 135 Charter Operations preferred * Experience in luxury sales preferred * Willing to be scheduled as an after-hours on-call person in rotation with other personnel to include weekends and holidays. * Must be willing to carry a mobile phone or other similar communications and be accessible 24/7 as needed. * Must be able to negotiate and close. * Must have a valid driver's license and good driving record. * Be authorized by law to work in the United States and able to travel in and out of the United States. * Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software. * Able to pass a required 10-year work history review and submit to criminal history records check. * Must understand, read, and write English. * Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. * Possess strong leadership, interpersonal and organizational skills. * Must have well-developed people skills and ability to work with a variety of personalities. * Able to coordinate multiple priorities and meet deadlines. * Able to handle interruptions and a fast-paced environment. * Maintain strong attention to detail. * Be self-motivated and able to motivate others * Excellent interpersonal and conflict resolutions skills. * Strong analytical and problem-solving skills. * Strong supervisory and leadership skills. * Thorough knowledge of employment-related laws and regulations. * Ability to manage multiple complex projects simultaneously. * Excellent communication skills both written and verbal delivered with tact and professionalism. * Ability to work independently and as part of a team. * Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
    $24k-31k yearly est. 18d ago
  • Customer Service Attendant

    Champion Car Wash

    Customer service assistant job in Hendersonville, TN

    Job Description Champion Car Wash - Customer Service Attendant Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities About Us: At Champion Car Wash, we deliver more than just a clean car - we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We're growing fast and looking for motivated, customer-focused individuals to join our team! Position Overview: The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience-from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you! Key Responsibilities: Greet customers with a smile and positive attitude Assist customers with selecting wash services and using pay stations Guide vehicles safely onto the conveyor Prep vehicles by spraying problem areas (e.g., bugs, wheels) Maintain cleanliness of site, lot, and equipment Monitor wash quality to ensure every car leaves clean Promote membership programs and upsell services when appropriate Follow all safety and operational procedures Qualifications: Friendly, energetic, and customer-focused attitude Ability to work outdoors in all weather conditions Ability to stand for extended periods and perform physical tasks Team player who takes direction well and contributes to a positive environment Previous customer service or car wash experience is a plus (but not required) Must be dependable and punctual Weekend availability preferred Benefits: Competitive hourly pay Opportunity for performance-based bonuses Flexible scheduling (part-time or full-time) Paid training and career advancement opportunities Free car washes Medical/Dental/Vision Available Join Our Winning Team! If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you! Powered by JazzHR 1KCyrRibtA
    $21k-28k yearly est. 26d ago
  • Customer Service Attendant

    Champion Car Wash

    Customer service assistant job in Lakewood, TN

    Job Description Champion Car Wash - Customer Service Attendant Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities About Us: At Champion Car Wash, we deliver more than just a clean car - we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We're growing fast and looking for motivated, customer-focused individuals to join our team! Position Overview: The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience-from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you! Key Responsibilities: Greet customers with a smile and positive attitude Assist customers with selecting wash services and using pay stations Guide vehicles safely onto the conveyor Prep vehicles by spraying problem areas (e.g., bugs, wheels) Maintain cleanliness of site, lot, and equipment Monitor wash quality to ensure every car leaves clean Promote membership programs and upsell services when appropriate Follow all safety and operational procedures Qualifications: Friendly, energetic, and customer-focused attitude Ability to work outdoors in all weather conditions Ability to stand for extended periods and perform physical tasks Team player who takes direction well and contributes to a positive environment Previous customer service or car wash experience is a plus (but not required) Must be dependable and punctual Weekend availability preferred Benefits: Competitive hourly pay Opportunity for performance-based bonuses Flexible scheduling (part-time or full-time) Paid training and career advancement opportunities Free car washes Medical/Dental/Vision Available Join Our Winning Team! If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you! Powered by JazzHR xZRMMrdOI1
    $21k-28k yearly est. 20d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Murfreesboro, TN?

The average customer service assistant in Murfreesboro, TN earns between $21,000 and $33,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Murfreesboro, TN

$26,000
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