Service Planning Agent
Customer service assistant job in San Antonio, TX
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Support Representative
Customer service assistant job in Austin, TX
Must Haves:
Basic computer skills - Understanding of Microsoft Office Suite
2+ years of Customer Service experience and/or Sales experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Plusses:
Retail experience
Microsoft Excel
Logistics experience/supply chain experience
Experience with FedEx, UPS, USPS, etc.
Day to Day:
This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.
Customer Service Representative
Customer service assistant job in San Antonio, TX
The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process.
Key Responsibilities
Applicant Engagement & Welcome Calls
Make professional, courteous welcome calls to life insurance applicants.
Provide clear guidance on next steps in the application process and respond to initial questions.
Application & Case Review
Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements.
Identify missing information or requirements and take appropriate action to support timely case progression.
Outbound Communication & Scheduling Support
Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors.
Offer support and resources to help applicants complete outstanding requirements.
Underwriting & Workflow Support
Work closely with Underwriters and Case Associates to expedite case closures.
Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams.
Qualifications & Skills
Strong telephone communication skills with a professional and friendly demeanor.
Excellent interpersonal, verbal, and written communication abilities.
Ability to follow conversation flows and document interactions accurately and thoroughly.
Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment.
Familiarity with life insurance processes preferred.
Salary Range:: $38,000 - $43,000 per year
Bilingual Customer Accounts Advisor
Customer service assistant job in San Antonio, TX
The salary range for this role is $14.25 to $15.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Relations Specialist
Customer service assistant job in San Antonio, TX
Lucifer Lighting Company is a privately held San Antonio-based designer and manufacturer of precision-engineered architectural lighting fixtures. You'll find our products everywhere from SF MOMA to the Nike Headquarters. We're in the campuses of 4 of the 5 largest tech companies and 5 of the top 10 tallest towers in the U.S. Our customers are the world's leading architects and designers who look for minimalist industrial design and place a premium on service, quality, and innovation. Our people make magic happen; we are passionate, smart, hard-working, committed, and creative. We like to make work enjoyable and engaging.
We light the world's most beautiful spaces.
Position Summary: Work directly with customers to process and problem solve orders, always ensuring that it is easier to do business with Lucifer Lighting than any other lighting manufacturer.
Essential Duties and Responsibilities:
Successful territory management- Offer best-in-class customer service, building deep relationships with our sales representatives and customers.
Steward all aspects of orders, including expedites, credit holds, returns, freight quotes, and shipment methods.
Problem solve at the highest level to ensure that we never say “no” to our customers; always offering them alternate suggestions and recommendations that will meet their needs.
Market products and initiatives to our sales representatives and train them to ensure their understanding of the benefits and features of each.
Stay up to date with new product launches with the ability to distinguish key features; able to offer up alternative product offerings.
Knowledge, Skills and Abilities:
Effective listening skills and emotional intelligence, with ability to read between the lines
Ability to comprehend technical details and technical literacy
Strong organizational skills and highly-developed attention to detail
Feels a sense of ownership over responsibilities
Positive personality and enjoys assisting customers by telephone
Solid computer skills
Excel in a fast-paced work environment with a bent towards collaboration
Proficiency with Microsoft Office suite, including Word, Excel, Outlook, and PowerPoint
Very strong verbal and written communication skills
Independent, self-starter
Required Education and Experience:
At least two years of experience in roles involving customer support.
Bachelor's degree in Communications, Business Administration, Business Management, or related discipline.
Preferred Qualifications
Experience in the lighting industry.
Familiarity with Infor Syteline ERP and/ or Salesforce CRM.
Working Environment:
Smoke free workplace.
Lucifer Lighting Company is an equal opportunity employer.
Care Coordinator
Customer service assistant job in Seguin, TX
/RESPONSIBILITIES Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. xevrcyc Case Manager Certification (CCM or ANCC) is highly desirable.
Ambulatory Service Representative - Cardiovascular Surgery
Customer service assistant job in New Braunfels, TX
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Responsibilities:
Receives and directs phone calls from patients and physician offices
Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities
Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
Schedules urgent care appointments as needed and directed by physician
Greets patients for scheduled and/or urgent care appointments and procedures
Confirms and verifies patient demographic and insurance information
Collect co-payments from patients upon arrival when applicable
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed
Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc
Verifies eligibility for procedures or tests from various health care institutions
Reviews and audits billing discrepancy reports and researches errors for resolution
Maintains accurate and timely records, logs, charges, files, and other related information as required
Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
Prepares special reports or spreadsheets for physicians as requested
Complies with established departmental policies, procedures and objectives
Complies with all health and safety regulations and requirements
Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
Performs other duties as required.
Requirements:
High School Diploma or GED
Proficient in software and computer systems
Knowledgeable of business office terminology / procedures
Ability to multi task and work under stressful situation
Effective written and verbal communication skills
1+ year of customer service experience required
Experience with medical office terminology preferred
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Customer Service Expert
Customer service assistant job in New Braunfels, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Regional Trade & Customs Operational Lead
Customer service assistant job in Austin, TX
The North America Trade Operations Lead is part of Meta's Global Trade Operations team, which is part of the Global Scaled Compliance Operations organization. As Trade Operations, we partner closely with all internal business partners engaged in cross-border trade to enable them to move fast, compliantly and efficiently. This includes our Infrastructure, Reality Labs, Enterprise supply chains. In partnership with Trade Legal, Tax and Finance we educate, enable and empower the organization by building sustainable trade compliance practices that align to the needs of the business while also being scalable for a rapidly growing global footprint. The Trade Operations team is invested in aligning and operationalizing trade practices through a combination of training, responsive partnership, demonstrated experience in both subject matter expertise and customer service.
Minimum Qualifications
* 8+ years experience in global trade compliance related roles, with emphasis on US jurisdiction
* 4-year university degree in business, law, economics, finance or related discipline
* Demonstrated experience with trade compliance related routines eg. HTS and ECCN Classification, determining and supporting the Trade Compliance requirements of cross-border movements of goods
* Demonstrated experience with US and Customs Regulations and Export Control regulations (under the Export Administration Regulations)
* Proven track record to work with minimal supervision in fast paced, cross-functional, and global environment
* Willingness to travel as required
Preferred Qualifications
* Post-graduate degree in business, law, economics, finance or related discipline
* Experience using Canadian Automated Regulatory Management (CARM) System for Canada entries compliance oversight
* Experience managing export classification programs
* Customs broker license
Responsibilities
* Serve as the primary point of contact for trade operations covering the NORAM region, including partnership with internal stakeholders, counsel, and customs brokers
* Facilitate day-to-day import/export activities and assess accurate documentation for cross-border shipments
* Monitor trade compliance inquiries by governmental enforcement agencies for resolution and root cause analysis
* Determine HTS and ECCN classifications and maintain required documentation
* Monitor compliance through assessments
* Support internal/external audits and post-entry reviews
* Develop and implement corrective actions for any compliance gaps
* Coordinate, obtain and manage Support Manage the collection of information and preparation of export/import licenses and permits
* Drive efficiencies in operations and within the NORAM Trade Compliance program. Support global trade compliance programs and initiatives including Trade Preference programs, new product introduction efforts, country expansion strategies and development of cross-functional relationships
* Willingness to do all necessary tasks to get the job done. At Meta, nothing is someone else's problem
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Customer Service Coordinator - 2nd Shift
Customer service assistant job in San Antonio, TX
Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our 2nd Shift Customer Service team, you are the lifeline between our sales department and our transportation partners. You will work alongside the best Customer Service team in the industry, receiving and making phone calls to make sure shipments are being picked-up and delivered while helping resolve any problems that occur.
What's in it for you:
* Compensation starting at $17.50/hour + $2.50 shift differential
* Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
* Up to $5,000/year in tuition reimbursement
* Personalized career path with 75% of leadership promoted from within
* We win wherever we go - Voted a Fortune 100 Best Companies to Work for (2023) and Forbes America's Best Employers (2022)
What you'll be doing:
* Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule
* Help resolve shipping issues with a high sense of urgency and professionalism
* Document and manage all tasks in our internal systems
* Provide updates and communicate directly with the internal sales and support teams
What you need:
* A passion for customer service
* The desire to be a part of TQL while contributing to our continued growth
* Hall of fame work ethic with a history of excellent attendance
* Ability to take ownership of responsibilities and see tasks through completion
* Excellent communication, organization and problem-solving skills
Where you'll be: 6010 Exchange Parkway, San Antonio, Texas 78238
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Customer Service/Front Desk
Customer service assistant job in Austin, TX
Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. Perks and Benefits:
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs
Primary Responsibilities:
Provide WOW! Customer Service to our members
Assist with class scheduling and billing
Work in a sales capacity to sell new memberships
Job Qualifications and Skills
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training
About Goldfish Swim School:Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
Our pools are disinfected with chlorine to provide the safest swimming environment
The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School - Sandbox is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see *************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Sandbox is an Equal Opportunity Employer. Compensation: $12.00 - $15.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyOutbound Collections Customer Service Representative
Customer service assistant job in San Antonio, TX
Outbound Collections Customer Service Representative** **Terms: Full-time** **Pay: $17.50/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
\#Collections #SanAntonio #Hiring #AloricaJobs #AloricaUSA #JobSearch #CustomerServiceJobs
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Clerk/ Customer Care
Customer service assistant job in Austin, TX
We are a full-service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.
Job Description
· Deliver parts to the production line and prepare shipments for offsite locations.
· Stock & organize the inventory.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Support Assistant
Customer service assistant job in Austin, TX
Company: Style Netbox Customer Support Assistant Schedule: Monday to Friday, 8 hours per day Salary: $27 - $31 per hour
About Us
At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We're not just a marketing agency; we're your creative partners on a journey to redefine your brand's potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.
Job Description
We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. This position is ideal for individuals who are passionate about providing exceptional customer service and are eager to make a positive impact on customer satisfaction. As a Customer Support Assistant, you will play a critical role in ensuring that our customers receive the support they need while navigating our products and services.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with product-related questions and troubleshooting issues to ensure satisfaction.
Process orders, returns, and exchanges accurately and efficiently.
Maintain detailed records of customer interactions and transactions in the database.
Follow up with customers to ensure their inquiries have been resolved and they are satisfied with our services.
Collaborate with team members and other departments to resolve complex customer issues.
Qualifications
High school diploma or equivalent; additional education or certifications in customer service is a plus.
Proven experience in a customer service role or similar position, preferably in a fast-paced environment.
Excellent verbal and written communication skills with a friendly, professional demeanor.
Strong problem-solving skills and the ability to think critically in challenging situations.
Familiarity with customer service software and tools; experience with CRM systems is an advantage.
Benefits
Competitive hourly salary ($27 - $31 per hour).
Opportunities for professional growth and career advancement.
Collaborative and creative work environment.
Paid time off and holidays.
Health, dental, and vision insurance options.
Ongoing training and development programs.
I can also prepare a shorter, more attention-grabbing version for job boards while keeping this one as the full detailed posting for your website. Would you like me to create that version next?
Customer Service Associate
Customer service assistant job in Austin, TX
Full-time Description
Job Title: Customer Service Associate - Serve with Precision, Connect with Purpose
Reports to: Store Sales Manager Classification: Hourly / Non-Exempt
Do you take pride in getting things right the first time? Are you someone who values structure, consistency, and strong customer relationships-while also enjoying a fast-paced, engaging environment?
At Ace Mart Restaurant Supply, our Customer Service & Sales Associates provide dependable, thoughtful service to customers in the foodservice industry. From restaurant owners to culinary professionals, your ability to guide decisions and follow through on details makes a measurable impact every day.
This is a role built for someone who thrives on clear expectations, enjoys supporting others, and finds satisfaction in delivering a job well done.
What We Offer:
Predictable Schedule: Enjoy Sundays off and consistent store hours that support work-life balance.
Employee Discounts: Receive exclusive savings on commercial kitchen equipment, tools, and supplies.
Structured Training: Step-by-step onboarding and product education to help you feel confident in your role.
Paid Time Off: Accrue vacation and sick time to recharge.
Benefits Package: Medical, dental, vision, life insurance, and more.
Future Planning: Take advantage of our matching 401k program.
What You Will Do:
Serve with care and accuracy by greeting every customer promptly and providing clear, knowledgeable guidance-whether in person, over the phone, or via email.
Follow a consistent sales process, asking the right questions, understanding customer needs, and recommending products that truly fit their business.
Confidently promote in-store products, using product knowledge and customer context to suggest high-value, relevant items.
Take ownership of transactions from start to finish, including processing sales, coordinating deliveries, offering carry-out, and following up post-purchase.
Maintain a clean, organized, and customer-ready store, ensuring inventory is well-stocked, labeled correctly, and easy to navigate.
Build strong customer relationships over time, becoming a reliable and trusted point of contact for returning customers.
Support team collaboration by communicating clearly, working in sync with teammates, and sharing information that keeps the store running smoothly.
Uphold standards of excellence in professionalism, punctuality, and reliability-being someone your team and customers can count on every day.
What You Will Need:
Reliability & Detail Orientation: You thrive on doing things right, following process, and keeping everything in order.
Customer Service Focus: You listen carefully, respond thoughtfully, and are committed to solving customer needs.
Sales Readiness: You're comfortable recommending products and helping customers make confident purchasing decisions.
Team Alignment: You prefer working with a group that communicates well, respects structure, and supports one another.
Physical Ability: Comfortable lifting up to 50 lbs., standing for extended periods, and working at a register or computer.
Education & Experience: High school diploma or equivalent preferred. Prior retail, foodservice, or inside sales experience is helpful-but not required. We provide full training.
Why You'll Succeed Here:
You enjoy consistency, purpose, and helping people. You like working within a clear structure, staying organized, and being known as someone who gets it done right. You'll thrive in a team that values dependability, communication, and doing the little things that build big trust.
Apply now to join Ace Mart Restaurant Supply as a Customer Service & Sales Associate. Your service, consistency, and customer care will help power the foodservice industry-one trusted interaction at a time.
Ace Mart Restaurant Supply is an equal opportunity employer committed to a diverse and inclusive workplace.
Customer Experience Assistant, Sales
Customer service assistant job in Austin, TX
Customer Experience Assistant, Sales - Austin, TX
Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.
The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Austin, TX showroom.
Responsibilities May Include:
Sales & Customer Service:
Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options.
Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality.
Guide customers to purchase, creating memorable and personalized experiences for each customer.
Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets.
Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product.
Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry.
Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
Call customers to confirm showroom appointments and answer any pre-appointment questions.
Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
Use our ERP system to manage your tasks and communicate cross-functionally.
Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
Showroom Coordination & Maintenance:
Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines.
Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed.
Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization.
Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
Open and/or close the showroom and waiting area.
What You Have:
A passion for the customer. You don't just like to help - you go above and beyond to provide the best possible experience to each customer that comes through the door.
A drive to exceed goals. You love a good challenge! You're a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise.
Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!
Bonus Points if You Have:
A bachelor's degree or equivalent preferred
Experience with an ERP or CRM system
A passion for socially and environmentally responsible organizations and products
What We Offer
At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:
Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
Sales Incentive Programs. Quarterly bonuses for achieving sales targets.
Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
Disability and Life insurance. 100% employer-paid.
Pre-Tax Commuter Benefits.
How to Apply & What to Expect:
Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!
#IND111
More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
Auto-ApplyCustomer Service Trainee $50K to $75K
Customer service assistant job in San Antonio, TX
Job Description
Company: Fastest Growing Window Company in Texas-family-owned company that offers a variety of energy-efficient premium replacement windows in 5 Regional areas of Texas.
Customer Service Trainee $50K-$75K - Set appointments for FREE estimates on windows, doors, and other home improvement services. - No Selling!
Responsibilities:
• Canvass neighborhoods to schedule FREE estimates for windows and doors
• Build rapport and establish connections with homeowners
• Set appointments for our team to provide top-quality services
Requirements:
• Outgoing, friendly, and professional communication skills
• Comfortable working outdoors and engaging with homeowners
• Motivated and eager to succeed
Compensation:
• Earn $50K-$75K per year
• Training and growth opportunities
• A supportive, team-oriented environment
To Apply: All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
#hc184068
Customer Service Rep/Receiving Associate
Customer service assistant job in Austin, TX
Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests.
Customer follow ups, taking payments, dispatching technicians and keeping up with them daily.
Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries.
Inventory control.
Vehicle maintenance management
Skills and Qualifications:
* Strong listening, communicating, and customer service skills.
* Ability to multi-task and provide effective solutions.
* Works well with others and helps foster a supportive work environment.
* Knowledge of our company's market, industry, and products.
* Comfortable problem solving while also creating an enjoyable experience for our customers.
* Able to document customer service calls efficiently and with detail.
* Knows how to ease conflict and provide the appropriate resolutions.
* Completes tasks on time and can prioritize work load.
Requirements:
* College degree is preferred.
* Four to five years of customer service experience is required.
* Proficient with Microsoft Office software and phone systems.
* Dispatching experience is preferred, but not required.
* Clean driving record and able to clear back ground check.
* Must be able to lift 100+ lbs.
* Salary depends on experience.
Sales and Customer Solutions Representative
Customer service assistant job in San Antonio, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environments
Preferred Qualifications
* 1+ years of call center experience
#LI-PA1
CRT110 2025-66310 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Support Representative
Customer service assistant job in Austin, TX
PURPOSE OF THE ROLE
The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.
KEY TASKS AND RESPONSIBILTIES
• Work with Customer Support Manager to set goals and objectives
• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries
• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups
• Enter data accurately and timely into industry software
• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence
• Ensure that customer service performance standards and guarantees are met
• Utilize various company databases to access member information
• Abide by all rules, regulations and policies set forth by SCL
• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director
QUALIFICATIONS
• High school diploma or equivalent; college degree preferred
• Customer service and inbound call center experience required
• Pharmacy Technician certification helpful
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES
• Proficient in Microsoft Office suite and industry related software programs
• Proven ability to build relationships; must be service oriented
• Excellent verbal and written communication skills, internally and externally
• Pharmacy and/or Healthcare experience preferred, especially in a call center setting
• Demonstrated ability to analyze situations and resolve issues in a timely manner
• Able to work independently and collaboratively with other SCL personnel
• Bilingual in Spanish/English advantageous
• Must be able to work flexible hours pursuant with industry demand
• High attention to detail and able to work in a fast-paced environment
IN-OFFICE POSITION
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