Customer service assistant jobs in New Orleans, LA - 1,122 jobs
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Customer Support Specialist
Bearing Distributors, Inc. 4.5
Customer service assistant job in New Orleans, LA
The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.
Responsibilities
Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
Enter and maintain sales orders and expedite previous sales orders.
Accurately quote product to the customer.
Purchase product directly from the manufacturer.
Assist and support the outside sales staff, including customer follow-up.
Identify and document cost savings.
Capture over-the-counter sales with walk in customers.
May perform occasional duties in the warehouse, such as shipping and receiving.
Responsible for other duties as they are assigned.
Skills, Knowledge and ExperienceSkills, Knowledge and ExperienceBenefits
BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and ever-changing entrepreneurial environment.
Video: Who We Are
$39k-51k yearly est. 2d ago
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Customer Service Liaison
Alphabe Insight Inc.
Customer service assistant job in New Orleans, LA
About Us At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape.
Job Description
We are seeking a proactive and detail-oriented CustomerService Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely, professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customerservice strategies and process improvements.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customerservice or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information
Benefits
Competitive salary ranging from $55,000 to $64,000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off, holidays, and health benefits package.
$55k-64k yearly 2d ago
Customer Relations Representative - State Farm Agent Team Member
Barcley Steib-State Farm Agent
Customer service assistant job in New Orleans, LA
Benefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Health insurance
Signing bonus
Company Overview: Barcley Steib - State Farm Agent, a leading provider in the insurance industry, is seeking dynamic and results-driven individuals to join our team as Customer Relations Representative - State Farm Agent Team Member. With a commitment to excellence and a focus on customer satisfaction, we provide a supportive and collaborative work environment that empowers our employees to achieve their full potential.
Job Description: As an Customer Relations Representative - State Farm Agent Team Member, you will play a crucial role in promoting and selling our comprehensive range of insurance products to prospective clients. This is a challenging yet rewarding opportunity for individuals who are passionate about helping others protect their assets and achieve financial security. Your primary responsibilities will include:
Building and maintaining strong relationships with clients to understand their insurance needs.
Educating clients on various insurance products and coverage options.
Analyzing client requirements and tailoring insurance solutions to meet their individual needs.
Meeting and exceeding sales targets through effective lead generation, prospecting, and closing techniques.
Providing exceptional customerservice to clients throughout the sales process and beyond.
Staying updated on industry trends, products, and regulations to offer informed advice to clients.
Qualifications:
Excellent communication and interpersonal skills.
Strong negotiation and closing abilities.
Ability to work independently and as part of a team.
Goal-oriented with a drive to achieve and exceed targets.
Knowledge of insurance products and industry practices (training will be provided).
Requirements:
Bachelor's degree preferred but not required.
Relevant state insurance license preferred but not required.
Proficient in Microsoft Office Suite and CRM software.
Ability to work flexible hours, including evenings and weekends if necessary.
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
****************
Barcley Steib - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
$28k-38k yearly est. 2d ago
HP Customer Sales Representative
2020 Companies 3.6
Customer service assistant job in New Orleans, LA
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
* Demonstrate HP products at a big box retail store
* Engage and build rapport with customers by creating a memorable experience
* Responsible for maintaining professional relationships with management and staff within assigned store
* Train retail store associates on HP products and services
* Maintain displays for cleanliness, functionality, and demo-readiness
* Responsible for reporting and competitive insights
What's in it for you?
* Stable, weekly schedule
* Next day pay on-demand with DailyPay
* Friday, Saturday, or Sunday availability
* Paid training completed online
* $25 per month Technology Reimbursement
* Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
* Be a problem-solving, tech-savvy enthusiast
* Have an outgoing personality and be eager to learn
* Be comfortable engaging with customers and demonstrating products with training
* Ability to engage in a selling process that overcomes objections and connects with customer needs
* Retail experience or customerservice experience in electronics, tech or wireless a plus
* Training or product demonstration experience a plus
* 1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
#TAYNP
Job Description:
* Sell products and services in a retail store, kiosk, and/or event environments
* Maintain professional interaction with both customers and fellow employees
* Meet or exceed personal sales goals on a monthly basis
* Courteously welcome customers and offer assistance
* Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
* Advise customers by providing information on products and services
* Help customers make selections by building customer confidence
* Accurately document and report sales
* Contribute to team effort by accomplishing related results as needed
* Responsible for accurately tracking and communicating all activity to Retail Operations
* Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
* Responsible for submitting all paperwork completely and accurately
Performance Measurements:
* Regular and prompt attendance
* Meet established monthly/weekly sales quota/goals
* Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
* High school diploma or equivalent required
* Six (6) months prior sales, retail, telecom or marketing experience
* Demonstrated knowledge of products and services
* Excellent communications, presentation, interpersonal and problem-solving skills
* Impeccable integrity and commitment to customer satisfaction
* Ability to multi-task in a fast-paced, team environment
* Must be available to work evenings, weekends and holidays as needed
* Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly 2d ago
Administrative Services Specialist
Baker, Donelson, Bearman, Caldwell and Berkowitz, PC 4.8
Customer service assistant job in New Orleans, LA
Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an opening for an Administrative Services Specialist in our Jackson, Birmingham, New Orleans, or Baton Rouge office. The ideal candidate will have administrative experience, be extremely professional, possess exceptional communication, organizational and computer skills, have strong proficiencies in MS Word, Outlook and Excel, and the ability to work effectively within a group or independently. This position will provide support to both attorneys and staff across all offices of the Firm.
For a full job description or to apply click here.
$49k-74k yearly est. 2d ago
Customer Service Representative: New Orleans, LA
American Cash Advance 4.1
Customer service assistant job in New Orleans, LA
We are looking for the Best of the Best Full-Time CustomerService Representative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading.
American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company.
Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce.
Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions.
Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day.
Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills:
Math Skills: including the ability to count money
Social Skills: including the ability to engage & interact professionally
Problem-Solving Skills: including the ability to negotiate payment terms
Communication Skills: including the flexibility to work with different personalities
Computer Skills: ability to use computer programs required to process day to day transactions
Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork
Organization Skills: including the ability to utilize filing systems
Other Requirements:
Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer.
Excellent Benefits including:
Health Insurance (up to 80% of premiums paid by company)
Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more!
401K
Paid Holidays
Paid Vacations!
Paid All-Purpose Time Off
Paid Training
Advancement Opportunity!
Unlimited Earning Potential and more!
If you think you have what it takes to be a part of our dynamic team, please apply today!
For more information about American Cash Advance visit our website at ***************************
$23k-31k yearly est. 2d ago
Customer Service Specialist
AAA-The Automobile Club 4.5
Customer service assistant job in Metairie, LA
CustomerService Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents CustomerService, CustomerService Specialist, Specialist, Insurance, Retail, Support, Sales
$24k-30k yearly est. 2d ago
Pearl River | 2nd Shift CSR
Agile Cold Storage
Customer service assistant job in Pearl River, LA
CustomerService Representative - Agile Cold Storage Department: CustomerService Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: CustomerService Manager The CustomerService Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery.
Essential Duties and Responsibilities
Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory.
Schedule inbound and outbound appointments within the Dock Management System (DMS).
Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes.
Process and verify computer-generated invoices to ensure accurate billing.
Generate and manage all required documentation for customer work orders, including special requests and expedited orders.
Review and confirm that orders comply with company policies and procedures.
Research issues, obtain supporting documents, secure approvals, and process credits or debits.
Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors.
Support and provide coverage for other team members as needed.
Perform other duties as assigned to support Agile's operational goals.
Additional Responsibilities
Accurately enter orders into the Warehouse Management System (WMS).
Follow all company safety rules and maintain a clean, organized workspace.
Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays.
Required Qualifications
Minimum 2 years of customerservice experience, preferably in logistics, warehousing, or distribution.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation.
Strong clerical and organizational skills with attention to detail.
Excellent verbal and written communication skills in English.
Demonstrated ability to remain professional and cooperative under pressure.
Team-oriented with strong interpersonal and problem-solving skills.
Must successfully complete a basic math skills test, background check, and drug screening prior to employment.
Preferred Qualifications
High School Diploma or GED.
Experience in export coordination or warehouse logistics is a plus.
Knowledge, Skills, and Abilities
High attention to detail, accuracy, and organization.
Ability to follow written and verbal instructions.
Strong time management and multitasking capabilities.
Dependable, self-motivated, and customer-focused mindset.
Work Environment
Primarily office-based with occasional movement throughout warehouse areas.
Frequent use of standard office equipment (computer, phone, copier, fax, calculator).
Moderate noise level typical of a warehouse setting.
Physical and Mental Demands
Ability to sit for extended periods and perform repetitive office tasks.
Regular standing, walking, bending, and light lifting (up to 20 lbs).
Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance.
Supervisory Responsibilities
May occasionally lead or assist with special projects under supervision.
Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
$24k-32k yearly est. 2d ago
Insurance Customer Service Representative
Insight Global
Customer service assistant job in New Orleans, LA
Must Haves:
• 2-5 years of CustomerService/Client services experience
• 1 year of Personal Insurance experience is mandatory
• Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customerservice.
• Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred.
• Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements.
Plusses:
• EPIC experience preferred.
• Property & Casualty (P&C) Licensed.
• Active Property & Casualty Agent's license
Day-to-Day:
Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customerservice. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them.
Your responsibilities as the Personal Lines Insurance Processor will include:
• Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage.
• Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates.
• Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records.
• Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customerservice.
• Maintain organized records, support office operations, and contribute to process improvements and team initiatives
• Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
$24k-32k yearly est. 5d ago
Customer Service Representative
Cablesouth Media III LLC
Customer service assistant job in Metairie, LA
Job Title: CustomerService Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Uses technical and analytical skills to provide customerservice by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. This role is primarily done via phone but may include written correspondence.
Essential Duties & Responsibilities:
Provides fast and efficient service when relaying billing specific information about products or services, orders, cancellations, or obtaining details of complaints.
Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions.
Maintains close contact with customers to give updates on progress toward resolution of billing issues.
Ensures that appropriate changes were made to resolve customers' billing problems.
Refers unresolved customer billing issues to designated departments for further investigation.
Uses business software to process voids, credits, cancellations, changes, and payments.
Keeps records of customer interactions related to billing, recording details of inquiries, complaints, or comments, as well as actions taken.
Job Qualifications:
High School Diploma or equivalent required.
2+ years of customerservice experience preferred.
Skills:
Excellent verbal and written communication.
Excellent knowledge retention and recall.
Strong collaborative skills.
Strong problem-solving skills.
Customerservice orientation.
Critical thinking.
Active listening.
Computer skills and knowledge of relevant software.
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.
The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.
Equal Opportunity Employer/Veterans/Disabled
$24k-32k yearly est. 2d ago
Senior Care Assistant
A First Name Basis 2.9
Customer service assistant job in Kiln, MS
About Us:
At A First Name Basis In-Home Care LLC, we believe in providing care that feels like family. We are looking for dedicated caregivers who want to make a difference in the lives of seniors and individuals with disabilities across Mississippi. Join a team that values compassion, respect, and teamwork.
Responsibilities:
Assist clients with daily living activities (bathing, dressing, grooming, etc.)
Provide companionship and emotional support
Light housekeeping and meal preparation
Medication reminders and accompany to appointments.
Monitor and report changes in client health and well-being
Requirements:
High school diploma or GED
Valid ID and reliable transportation
Experience in caregiving or CNA certification (preferred but not required)
Ability to pass background checks and drug screening
A kind heart and a positive attitude
Benefits:
Competitive hourly pay with overtime opportunities
Flexible scheduling to fit your lifestyle
Health insurance options
Supportive and respectful team environment
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
401(k)
Flexible schedule
Health insurance
Referral program
Work Location: In person
$11 hourly 2d ago
Customer Engagement Specialist II
Tulane University 4.8
Customer service assistant job in New Orleans, LA
The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation.
* Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills
* Excellent customerservice skills and ability to work in a fast-paced environment
* Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems
* Knowledge of other Campus Services departments
* Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues
* Ability to work both independently and as part of a professional decision-making team
* Ability to make decisions and resolve problems
* Ability to remain calm and poised during an emergency
* Ability to be highly organized and manage multiple tasks at one time
* Proficient in Microsoft Office
* Ability to learn and adapt quickly to new technology and software
* Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa
* Ability to work a flexible schedule that includes evening and weekend hours regularly
* High school diploma or equivalent
* 4-5 years of customerservice experience
* Bachelor's degree
* Knowledge of Tulane systems
* Customerservice experience in higher education
$38k-44k yearly est. 37d ago
Inside Sales/Customer Service Sales Rep (New Orleans)
Crescent Crown Distributing 4.5
Customer service assistant job in New Orleans, LA
Responsible for providing customer support, selling to and servicing existing CCD accounts via telephone by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer phone in a timely manner and enter information into database.
Respond to customer requests and take appropriate action as needed.
Responsible for calling on assigned accounts on scheduled call days and notifying supervisor of any off day deliveries.
Notify supervisor of account changes as they pertain to call day, delivery day and hours of operation.
Update supervisor on competitive information in designated territory.
Responsible for executing priorities and objectives and other goals.
Responsible for ensuring product freshness in assigned territory according to CCD quality standards.
Responsible for maintaining a professional image at all times.
Maintain knowledge of products, company policies, pricing structures and methods of delivery in order to provide technically accurate solutions to inquiries.
Maintain a safe working environment in designated territory.
Must have ability to show up on time and ready to work scheduled shifts.
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.
Technical Skills - Pursues training and development opportunities.
CustomerService - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.
Interpersonal - Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills; Participates in meetings.
Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition;
Organizational Support - Follows policies and procedures; Supports organization's goals and values.
Adaptability - Adapts to changes in the work environment.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.
Innovation - Meets challenges with resourcefulness.
Motivation - Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; Develops realistic action plans.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness.
Quantity - Strives to increase productivity.
Safety and Security - Observes all safety and security procedures.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software and Order processing systems.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is frequently required to sit.
At Crescent Crown, you are not an independent contractor, you are a W2 employee and receive all associated perks such as an Employee Referral Bonus Program, benefits, 401K, access to company events, advancement opportunities and more!
Bi-weekly pay!
The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required for this position. An employment application will only be considered active for 30 days.
Additional Notes:
If applicable, candidates for this position may be subject to the successful completion of pre-employment criminal background and drug/alcohol history, employment/education verification, reference checks and post-offer physical examination and drug/alcohol screening in accordance with the Company's hiring process and substance abuse policies.
Crescent Crown Distributing, LLC
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, veteran status or status as a qualified individual with disability.
$25k-32k yearly est. 11d ago
Customer Service Liaison
Signal Tru Brand
Customer service assistant job in New Orleans, LA
About Us
At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape.
Job Description
We are seeking a proactive and detail-oriented CustomerService Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely, professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customerservice strategies and process improvements.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customerservice or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information
Benefits
Competitive salary ranging from $55,000 to $64,000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off, holidays, and health benefits package.
$55k-64k yearly 60d+ ago
Customer Service Liaison
Blue Print Out
Customer service assistant job in New Orleans, LA
About Us
At Blue Print Out, we are dedicated to delivering exceptional service and precision in every customer interaction. Our commitment to excellence drives us to maintain a professional, welcoming, and efficient environment where both our customers and employees thrive. We take pride in fostering teamwork, integrity, and growth across all aspects of our operations.
Job Description
We are seeking a professional and dedicated CustomerService Liaison to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure that each customer receives timely support, accurate information, and exceptional service that reflects our company's values and dedication to quality.
Responsibilities
Serve as the main liaison between clients and internal departments.
Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Track, manage, and follow up on client requests to ensure complete satisfaction.
Coordinate with project and operations teams to address customer needs efficiently.
Maintain accurate records of customer interactions, feedback, and transactions.
Identify opportunities to improve client experience and internal communication processes.
Support management in developing strategies to enhance customer satisfaction and retention.
Qualifications
Qualifications
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Problem-solving mindset with a customer-oriented approach.
Proficiency in standard office software and CRM tools is a plus.
Additional Information
Benefits
Competitive annual salary ($57,000 - $61,000).
Opportunities for professional growth and career development.
Supportive and collaborative work environment.
Comprehensive training and skill-building resources.
Paid time off and employee wellness programs.
$57k-61k yearly 60d+ ago
Customer Service Assistant
Comvox Co
Customer service assistant job in New Orleans, LA
DescriptionCustomer ServiceAssistant Job Description We are seeking a dedicated and enthusiastic CustomerServiceAssistant to join our dynamic team. In this role, you will be the front line of communication for our customers, playing a pivotal role in ensuring unparalleled service and satisfaction. Your responsibilities will include addressing customer inquiries, resolving complaints, and providing timely information about our products and services.
Key Responsibilities
Respond promptly to customer inquiries via phone, email, and chat.
Assistcustomers in troubleshooting product issues and provide effective solutions.
Process customer orders, returns, and exchanges accurately and efficiently.
Maintain detailed and accurate customer records in our database.
Collaborate with team members to improve service processes and customer satisfaction.
Provide feedback on common customer concerns and suggest improvements.
Skills, Knowledge and Expertise
High school diploma or equivalent; additional education in customerservice is a plus.
Proven experience in a customerservice role or similar position.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work flexible hours, including evenings and weekends.
Proficient in using computers and customerservice software.
Benefits
Benefits:
Competitive salary: $17.50 - $26.00 hourly (based on experience).
Comprehensive health, dental, and vision insurance.
Paid time off, including vacation, sick leave, and holidays.
401(k) retirement plan with company matching.
Professional development and growth opportunities.
$17.5-26 hourly 10d ago
Customer Service Assistant
Hustle Notice Biz
Customer service assistant job in New Orleans, LA
Department
Singnala
Employment Type
Full Time
Location
New Orleans, LA
Workplace type
Onsite
Compensation
$17.50 - $26.00 / hour
Key Responsibilities Skills, Knowledge and Expertise Benefits About Comvox Co We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
$17.5-26 hourly 8d ago
Customer Service Assistant
Entertainment Travel Associates 3.8
Customer service assistant job in New Orleans, LA
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction:
Be part of a team focused on creating positive, memorable experiences. As a CustomerServiceAssistant, you'll help ensure every interaction reflects care and professionalism.
Responsibilities:
Support customers during in-person interactions.
Provide clear and friendly assistance.
Help maintain high service standards.
Work closely with team members to support daily goals.
Contribute to a welcoming customer environment.
What We Offer:
Full training and ongoing support.
Advancement opportunities.
Incentives and recognition programs.
A supportive and energetic workplace.
If you enjoy helping people, apply today!
Qualifications
Service-oriented and approachable.
Strong communication skills.
Reliable and team-focused.
Eager to learn and grow.
Additional Information
Competitive salary ($50,000 - $54,000 annually)
Growth opportunities within the company
Professional training and ongoing development
Supportive team environment
Consistent schedule and stable full-time position
$50k-54k yearly 6d ago
Customer Service Liaison
Swift7 Consultants
Customer service assistant job in New Orleans, LA
At Swift7 Consultants, we are committed to excellence in logistics and supply chain solutions. Our team thrives on efficiency, innovation, and collaboration, ensuring that every operation runs smoothly and effectively. Join us and be part of a company that values your contribution and supports your growth.
Job Description
We are seeking a CustomerService Liaison to join our team in New Orleans. In this role, you will act as the primary point of contact between our clients and internal teams, ensuring seamless communication, problem resolution, and high levels of client satisfaction.
Responsibilities
Serve as the main contact for client inquiries, providing timely and effective solutions
Coordinate with internal teams to address client needs and follow up on requests
Maintain accurate records of client interactions and transactions
Monitor client feedback and proactively identify opportunities to improve services
Support the development of processes to enhance client experience
Qualifications
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Detail-oriented with excellent organizational abilities
Problem-solving mindset and proactive approach
Professional demeanor and commitment to client satisfaction
Additional Information
Competitive salary: $51,000 - $54,000 per year
Opportunities for professional growth and development
Supportive and collaborative work environment
Skills development and training programs
$51k-54k yearly 12d ago
Licensed Insurance Customer Service
State Farm Agency-New Orleans 3.9
Customer service assistant job in Metairie, LA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
What we provide
Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance.
Once licensed, bonuses and commissions will be paid on sales performance.
Paid time off (vacation)
Retirement plan (after first year)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
How much does a customer service assistant earn in New Orleans, LA?
The average customer service assistant in New Orleans, LA earns between $24,000 and $41,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in New Orleans, LA
$31,000
What are the biggest employers of Customer Service Assistants in New Orleans, LA?
The biggest employers of Customer Service Assistants in New Orleans, LA are: