Customer Service Assistant Jobs in Oak Grove, OR

We are a locally owned wealth management firm, with more than $1B in assets and a diverse service offering for our clients. Our CEO has led our firm to become one that is recognized for our unique engagement model. Our top values are integrity and respect, and we look for professionals whose values align with ours. As a firm that maintains long-term relationships, our first client is still a client, and we think that's due to our team and the overall service we provide. As we move into the future of our firm, there is an open role for a Senior Client Service professional. We offer a full benefits package and a hybrid office schedule to our team. You will support our advisors, our clients, and our continued growth, ensuring smooth firm-wide operations centered on client service including client-specific, account-specific, and general business functions. This position is responsible for facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching, and resolving client service issues, and preparing required documents. You're an administrative pro who wants to be more and do more. You are organized and able to work independently while thoroughly enjoy being part of a team. You love organizing paper and projects and enjoy filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You take immense pride in your work. You will shield the Advisory Team from operational activities so they can focus on providing excellent advice to clients and expanding client relationships. Essential duties and responsibilities include, but are not limited to the following: Client Service Establishing, building, and maintaining client relationships according to client service matrix and segmentation standards Collaborating in a team environment to deliver a seamless and integrated client experience Assisting clients with inquiries and problem resolution related to their accounts and operational needs Performing administrative functions for family office clients Act as the client point of contact for operational items Educate clients on account services and capabilities Onboard new relationships Attend client meetings Disbursement assistance Client follow up Team Support Transparent communication Maintain team pipeline - tracking, reporting, growing Maintain team calendar Manage team use of client service matrix Assemble and deliver various reports on a weekly, monthly, quarterly, and one-off basis Utilizing CRM for action items, reports. and information Attend all regular team huddles and meetings Provide basic research by pulling reports from various sources (Web, Morningstar, Bloomberg) Advisor Support Assist advisor in all aspects of the client service experience Provide operational and administrative support to Financial Advisors Function as point of contact for clients if Advisor is out of the office Prepare materials for client and prospect presentations Complete trades as assigned by the Advisor Scheduling and calendar maintenance Support community involvement activities Prospecting assistance Financial Planning Support Report running - Income Solver, retirement projections, college funding projections, etc. Engage and support clients through the data collection process Analyze and research information for plan development Organize, review and prepare the data for analysis Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner Qualifications Bachelor's degree highly preferred, or equivalent work experience Minimum of 5 years of progressive client service and operations experience in investment management, financial planning and insurance FINRA licensing (Series 7, 65, 66) highly preferred; or ability to obtain Excellent organizational skills Effective communication and interpersonal skills (written and verbal) Outstanding attention to detail with accuracy and follow through Relationship-oriented, values-focused, and results-driven Self-motivated, enthusiastic, and positive Strong work ethic Experience with Microsoft 365 Experience with Schwab and Pershing platforms is a plus

Do you want to join a winning team? Delap LLP, one of Oregon's largest locally owned CPA firms regularly recognized as a Top Workplace, delivers innovative and proactive financial and accounting solutions to businesses and high net worth individuals. Delap Wealth Advisory is a rapidly growing fiduciary investment advisory firm delivering clarity and confidence to client decisions. Delap Wealth Advisory was recently named as a top 10 fastest growing firms in America. Opportunity abounds! The Client Service Associate is responsible for new wealth management client onboarding, preparing client reports and for maintaining contact with clients to provide or obtain updated information, schedule meetings with teammates, troubleshoot problems, and proactive communication with the custodian. This team member will regularly be the firm's conduit of our genuine care for the comfort of our clients. Ultimately, the anticipatory service provided by this role delivers a differentiated client experience. Delap Core Values: Engagement - Bring energy, excitement, and positivity to the job. Commit to high levels of quality and client service. Be willing to go above and beyond. Teamwork - Take time to teach, encourage, and support others. Effectively communicate and actively collaborate. Focus on team success. Adaptability - Seek opportunities to learn and continually improve. Request feedback and use it to grow. Adjust to challenges to necessary changes with flexibility. Delap Wealth Advisory Culture: We do only first-class business and only in a first-class way. We take a long view of relationships because we are in the relationship business. We are all different, we recognize that, and we win. We celebrate the good times. We do it for the team and for the client. We play to win and have fun. Duties and Responsibilities: The Client Service Associate can expect to focus on the following areas: New client onboarding facilitator. Proactively communicate with clients and their advisors, verbally and in writing. Frequent custodian communication via phone and email. Deliver anticipatory client service-troubleshoot problems, schedule, and organize meetings; serve as liaison between advisors, custodian and clients as needed. Manage client information-prepare client reports, submit, and follow up on necessary paperwork, project management, and regularly update CRM. Establish new client portals and mobile application setup. Client specific special projects to help deliver more predictable and profitable financial decisions. Qualifications: The Client Service Coordinator position typically requires the following qualifications: Client first attitude. 2-5 years of prior service leadership experience with investment advisory firm or professional service firm. Proficiency in Word, Excel, PowerPoint, Outlook, CRM software [Redtail]. Must be passionate, organized, detail-oriented and able to multitask. Solid written and verbal communication skills. Team player, collaborative, able to work with and through others. Minimum Associate's Degree. Desire/ability to work successfully in a small company environment. Benefits & Compensation The firm offers a competitive compensation and benefit package that includes four weeks of PTO and a phenomenal 401(k)/Profit Sharing Plan. Positive emphasis on health & wellness. Frequent Wellness Challenges. Professional Development - we have an established Coaching program, leadership training to assist employees in finding and cultivating their passion at Delap. EEO Statement: Delap LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $16.80 - $22.78 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location

Roseway Veterinary Hospital is seeking a full-time, experienced Lead Customer Service Representative to join our team! Location: 6920 NE Sandy Blvd, Portland, OR 97213 Compensation: $22 - $25/hr depending on experience Shift Details: This is a full time position What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Lead Customer Service Representative (CSR) focuses on client service and excellent communication. The Lead CSR is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Lead CSR must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Lead CSR will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Train new employees using level training method. * Foster collaborative relationships with other team members and departments. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Balance the cash drawer at end of each day. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * High school diploma or equivalent. * Prior experience in customer service/reception in veterinary field required. * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions: will be exposed to highly emotional situations, unpleasant odors, noises and animal excrement. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Service Clerk, Starting at $20.75 hr Full-Time, Monday - Friday, Various Shifts PTO available after the first 90 calendar days of employment. Come and experience the difference with R+L Carriers R+L Carriers is seeking a highly organized, detail-oriented Customer Service Clerk to work in our Portland, OR Service Center office. The chosen candidate will provide a variety of executive administrative functions to support the Owner and Executive Leadership Team of R+L Carriers in a professional and timely manner, which includes but is not limited to the following: Job responsibilities: Phone coverage - answer and direct all incoming phone calls Heavy Calendaring; coordinate meetings Create or edit documents using Microsoft Office applications Filing, photocopying, typing, sorting mail and ordering supplies Provide support on phone coverage and other daily activities for other administrative assistants as needed Deal professionally with highly confidential material and information at all times Be a proactive and visible role model to other administrative staff Escalate issues as needed to ensure timely response Consistent display of energy, enthusiasm, optimism, and positive attitude BASIC QUALIFICATIONS: 2+ years - providing executive administrative support in a fast-paced corporate setting Proficiency in Microsoft Office Suite. PREFERRED QUALIFICATIONS: Ability to work independently with minimal direction and accept ownership of tasks; Ability to effectively manage multiple competing priorities and perform all other duties as assigned; Demonstrate expertise in Microsoft Office to include: Excel, PowerPoint, Outlook, and MS Word; Must be able to design presentations as well as create them; Demonstrate accuracy and attention to detail; Ability to maintain, at all times, the highest level of confidentiality; Ability to deal with people and situations diplomatically and professionally; Ability to communicate clearly and effectively both orally and written combined with the ability to work effectively in a team environment; Highly dependable with ability and willingness to work overtime as required; Ability to demonstrate flexibility and patience; Ability to adapt to and initiate change #LI-MS1 Click here **************************** Click here *******************************************

The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year Customer service experience; Preferred Qualifications: Associate's Degree or Bachelor's Degree Upon hire: Medical Terminology and Medical Coding certification 2 years Customer service experience; 1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

* Full-time ** Tradewin is a leading international trade compliance consulting firm. We provide consultation and services that help companies become compliant with import and export laws and regulations. We also help clients find and implement opportunities to reduce costs, improve cycle times, minimize customs duties and enhance the visibility and security of their supply chains. The complex issues that international companies need to address both before and after cargo physically moves are our specialty. Our employees provide key services including HTS classification, duty drawback, reconciliation, import and export compliance assessment, duty recovery and minimization, and C-TPAT/supply chain security program implementation. In short, we help our clients achieve faster, safer, and more cost-effective trade. **Job Description** Most positions require a standard 8 AM - 5 PM schedule; however, there are opportunities to provide weekend and holiday coverage for specific functions with compensation incentives for working non-standard hours. This is an in office position. A Trade Analyst / Consultant can fulfill a variety of functions within our group, including: · Rendering Harmonized Tariff Schedule classifications for imported product · Schedule B classification of exported products · Researching and interpreting Customs rulings for HTS classification determination · Effectively use reference sources, such as the HTSUS schedule and Explanatory Notes · Communicating with domestic and international clients' offices · Building, and maintaining strong internal and external relationships · Other trade related activities as assigned **Qualifications** * Associate degree or bachelor's degree preferred * Demonstrated customer service skills and proven interpersonal skills * Interest in obtaining a Brokerage License, if not already held. * Competent PC skills, including all Microsoft Office applications. The applicant MUST be comfortable reviewing, analyzing, and manipulating data in excel. Power BI, MS Access, or SharePoint experience desired. * Excellent verbal and written communication skills, with a strong ability to logically document and explain processes * Investigative and problem-solving skills **Additional Information** **Key Responsibilities:** * Build and maintain relationships with clients through proactive email and verbal communications * Research, Compile and prepare regulatory document(s) as required by US Customs and Border Protection to support the Reconciliation and Post Entry filing processes using Excel, Word, Acrobat. * Use of ACE data, including working directly in ACE to run, create, or review reports, or as may be provided by clients. * Attend required training sessions to learn more about potential regulatory changes that affect daily tasks * Attend required training sessions to learn about Tradewin processes, procedures, systems, and record keeping requirements * Prepare Post Entry submissions including, Post Summary Corrections, Protests, Prior Disclosures, Reconciliations, as may be assigned * Independently research, analyze and interpret complex procedures or regulations and write technically relevant correspondence and procedural documents that will have internal and/or external audience. * Conducting spreadsheet analysis to validate duty and fees calculations * Team collaboration and brainstorming to enhance client experience and suggest efficiencies. Expeditors offers excellent benefits * Paid Vacation, Holiday, Sick Time * Health Plan: Medical, Prescription Drug, Dental and Vision * Life and Long Term Disability Insurance * 401(k) Retirement Savings Plan (US only) * Employee Stock Purchase Plan * Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines. **Job Location** Customs Consultant * 2508 N Marine Dr, Portland, OR 97217, USA * Full-time

Come and make ripples of positive impact with us. At our companies, we believe our positive actions in one area connect to other areas, and make a difference for each other, our clients, our professions, and our community. Together, we make a ripple effect of positive impact. We forge and feed relationships that are mutually beneficial and satisfying, through knowledge, care and support. We call it our culture of symbiosis. And our shared values guide us in our everyday work together - Build Connection, Practice Curiosity, Bring Energy, Stay Humble, and Think Big. About the Position Johnson Bixby has an exciting opportunity for a Full-Time Client Services Team Member to join our team. In this role you'll provide client servicing and operational skills support, and work collaboratively with all members of the organization to deliver an exceptional client experience. This role offers a blend of administrative support, client interaction, and collaborative teamwork, all within a company that values growth, curiosity, and connection. You'll play a crucial role in ensuring smooth and efficient operations within our Client Services Team while providing them general support, including data entry and managing onboarding/offboarding processes using our financial planning software. You'll be the first point of contact for client calls and inquiries, directing them to the appropriate team members to ensure prompt and accurate responses. Scheduling client appointments will be a key part of your role, requiring coordination with relevant team members and effective management of calendar conflicts. Your organizational skills will also be essential as you scan, organize, and accurately name client files for easy retrieval. You'll assist in preparing materials for client meetings, ensuring all necessary documentation is complete and ready. Additionally, attending client meetings to take detailed notes and assisting with follow-up tasks will be critical to ensuring timely completion of action items. Accuracy and compliance are vital, as you'll process money movements in accordance with company procedures and complete and submit investment company forms as required. Your support will extend to the front desk, where you'll provide backup coverage, ensuring smooth daily operations during absences. What You'll Bring to Us: Bachelor's degree from a four-year college or university, or equivalent combination of education and experience preferred. Some background working in the financial services industry (preferred). Ability to evaluate and interpret data to make informed decisions and identify key insights. High level of accuracy and attention to detail, minimizing errors and maintaining high standards. Ability to manage tasks and projects with minimal supervision, demonstrating self-reliance and accountability. Efficiently prioritize and allocate time to tasks, meeting deadlines and managing multiple responsibilities. Proactively identify opportunities for improvement and takes action without needing direct supervision. Analyze issues and develop effective solutions to overcome challenges and achieve desired outcomes. Exceptional communication skills, with a strong emphasis on both oral and written interactions when engaging with clients and team members. Ability to interpret a variety of instructions delivered in written, oral, diagrammatic, or schedule formats. Understanding of financial and tax terminology. Proficient in Microsoft Office products. Strong mathematical skills including the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, future value and present value. About Johnson Bixby Johnson Bixby is a leading financial planning firm in downtown Vancouver, Washington. We are passionate about empowering and mentoring the next generation of financial services professionals. We're looking for humble, growth-minded talent who understand the value of long-term financial planning and are ready to walk alongside our clients to help them make informed decisions, build long-term financial confidence, and navigate life's challenges and opportunities as they come. Our Employee Value Proposition We are committed to creating an environment where everyone has the opportunity to thrive. Here's how we make that happen: Total Rewards: We offer a competitive salary, comprehensive benefits, and performance-based rewards to ensure you feel valued for your contributions. Team Culture: We foster a collaborative, inclusive culture where each team member's unique strengths are celebrated. Together, we tackle challenges, create meaningful work, and share in our successes. Learning & Development: Your professional growth is important to us. We provide ongoing opportunities for learning and development, whether through workshops, mentorship, or other resources, to support your personal and career goals. Work Environment: We believe in providing a supportive work environment that fosters strong leadership. Our beautifully designed offices create a welcoming and inspiring space, equipped with the resources you need to succeed. We emphasize work-life harmony to help you thrive both professionally and personally. Our benefits package includes: 12 days of PTO in first year, plus 10 paid holidays (including floating holidays) Medical, Dental, & Vision 100% paid for eligible team members (team members pay for qualifying dependents) Life/AD&D Insurance 401(k) Retirement Plan with up to 4% company match Other Compensation - Team members may receive performance bonuses and profit share. If you're ready to be part of a dedicated team that values growth and client excellence, apply today! Johnson Bixby is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, military service, or any other characteristic protected by law.

The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. Providence Home Medical Equipment fosters a collaborative, engaged environment with a progressive leadership team to deliver life-changing medical devices to people in your community who need help the most. Join our team to increase comfort and quality-of-life to your neighbors recovering from illness, injury or living with a disability. **Benefits and perks:** + Competitive pay (including holiday pay & shift pay differentials) + Best-in-class benefits - full medical, dental and vision coverage from your first day + 401(k) plan with employer matching & complementary retirement planner + Generous paid time off for vacation, sick days and holidays + Tuition reimbursement & student loan forgiveness programs + Wellness & mental health assistance programs + Back-up child & elder care to help with care disruptions for your family + Voluntary benefits, like pet, auto and home insurance, and more! **Required Qualifications:** + 1 year Customer service experience; 2 years preferred. **Preferred Qualifications:** + Associate's Degree Or Bachelor's Degree + Upon hire: Medical Terminology and Medical Coding certification + 1 year Experience in a patient-facing healthcare environment or insurance registration or insurance billing. **Why Join Providence?** Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. **About Providence** At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. **About the Team** Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. **Requsition ID:** 337403 **Company:** Providence Jobs **Job Category:** Customer Service **Job Function:** Administration **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Admin Support **Department:** 5015 HME ACCESS PORTLAND OR **Address:** OR Portland 6410 NE Halsey St **Work Location:** Halsey Bldg-Home Service East Portland **Workplace Type:** On-site **Pay Range:** $18.25 - $27.90 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Our client in the hospitality and commercial industry is seeking a Technical Customer Service Assistant to join their team. As a Technical Customer Service Assistant, you will be part of the Office department supporting Onity Tech Support. The ideal candidate will have excellent communication skills, a passion for problem-solving, and a desire to provide exceptional customer service. **Job Title:** Technical Customer Service Assistant **Location:** Salem, OR **Pay Range:** $18/hr **What's the Job?** + Troubleshoot customer technical issues related to Onity hospitality and commercial products + Provide exceptional technical support via phone or email + Utilize basic SQL knowledge to assist with technical issues + Read wiring diagrams to assist with technical issues + Collaborate with team members to resolve complex technical issues **What's Needed?** + High School/GED degree + US Citizenship required + 1+ years of experience in technical customer service + Experience with hardware and software systems + Basic SQL knowledge + Ability to read wiring diagrams **What's in it for me?** + Opportunity to work with a leading company in the hospitality and commercial industry + Competitive pay + Comprehensive benefits package including medical, dental, and vision insurance + 401(k) plan with company match + Opportunities for growth and advancement within the company If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**CUSTOMER SERVICE ADMINISTRATOR** **Reports To:** Customer Support Supervisor **Department:** Customer Service **Direct Reports:** None **FLSA Status:** Non-exempt **Employment Type:** Full Time **Pay Range:** $18 - $22 per hour Responsible for front-line customer phone support, including answering basic scheduling questions, identifying high-value customers, calming upset customers, and escalating / routing calls as appropriate. Collaborates with managers, scheduling / billing administrators, and other office staff in delivering an excellent customer experience. **Job Responsibilities:** * Answer all incoming phone calls and route to the appropriate parties. * Answer basic customer questions regarding currently scheduled appointments by looking up jobs in the Field Service Management software. * Diffuse customer complaints and escalate to the manager when appropriate. * Create jobs in our Field Service Management software for non-emergency customer service requests and notify the Scheduling Admin. * Escalate emergency and high-value customer calls to managers or Scheduling Admins with a live transfer. * Escalate changes to customer information in accordance with established PSI protocols. * Assist Scheduling Administrators, Compliance Administration, and other departments as necessary. * Some misc. local office duties may apply such as office supply ordering and mail collection. * Greet customers and other visitors to the office and assist, if applicable. * Other duties may include basic administrative tasks and related special projects as assigned **Qualifications:** Education & Certifications: * Minimum of a High School Diploma or GED. * Associate or bachelor's degree preferred. Experience: * Minimum of 1 year administrative and/or customer service experience. * Knowledge of Fire Alarm, Sprinkler or Suppression systems (or other related industries) preferred, but not required. * Advanced computer and software skills, such as Microsoft, CRM, ERP, and work order management systems. * Demonstrates excellent customer service and professional etiquette. **Key Competencies:** * Able to understand various fire protection services we deliver and customer accounts. * Excellent interpersonal and customer service skills. * Communicates effectively, verbally and in writing. * Organizes work and pays attention to details. * Demonstrates sound judgement and prioritizes work appropriately. * Able to complete tasks in a fast-paced environment. * Manages time and work effectively. * Keeps composure and a positive attitude, even when under pressure. * Meets stated commitments. **Physical Requirements:** * Long periods of time are spent sitting, being on the phone, and working on the computer. May stand and take short breaks as needed. **Working Conditions:** * Climate controlled office environment. * Moderate noise level. **EEO Statement:** Performance Systems Integration provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation, or any other protected group status as defined by law.

The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. Providence Home Medical Equipment fosters a collaborative, engaged environment with a progressive leadership team to deliver life-changing medical devices to people in your community who need help the most. Join our team to increase comfort and quality-of-life to your neighbors recovering from illness, injury or living with a disability. Benefits and perks: * Competitive pay (including holiday pay & shift pay differentials) * Best-in-class benefits - full medical, dental and vision coverage from your first day * 401(k) plan with employer matching & complementary retirement planner * Generous paid time off for vacation, sick days and holidays * Tuition reimbursement & student loan forgiveness programs * Wellness & mental health assistance programs * Back-up child & elder care to help with care disruptions for your family * Voluntary benefits, like pet, auto and home insurance, and more! Required Qualifications: * 1 year Customer service experience; 2 years preferred. Preferred Qualifications: * Associate's Degree Or Bachelor's Degree * Upon hire: Medical Terminology and Medical Coding certification * 1 year Experience in a patient-facing healthcare environment or insurance registration or insurance billing. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

Christian Copyright Licensing International (CCLI) is seeking a Customer Service Supervisor to join our team in Vancouver, Washington. In this role you will be responsible for working with team management to provide day-to-day support, development, and supervision of Customer Service team. In addition, the Customer Service Supervisor will ensure team understanding of department goals and objectives, and support success by building and maintaining strong relationships, addressing complex customer issues, developing policies and procedures, and building and analyzing metrics. What You Will Be Doing: * Assists Manager with development of the department budget, objectives, and goals. * Creates and monitors performance indicators and offers ideas for achievement. * Establishes and communicates employee performance expectations that support department goals. * Increases employee competencies through needs identification, education, training, delegation, and empowerment, with regular feedback. * Assesses performance, provides feedback, conducts performance evaluations, and takes corrective action where improvement is needed. * Promotes customer retention and growth through relationship management, emphasizing excellence in communication, active and reflective listening, confirming understanding, providing accurate information, identifying needs and recommending appropriate products and services. * Supports daily department activities and needs by answering employee questions, handling matters of complexity, taking customer calls, and monitoring employee communications. * Maintains a current understanding of company and cross-company products, services, terms and conditions, and applicable copyright laws. * Identifies process improvement opportunities and recommends appropriate courses of action. * Creates customer-facing templates, articles and communications on company website and in customer emails, ensuring consistency in messaging. * Upholds the company's vision and mission, and supervises according to established standards, procedures, and the Employee Handbook. * Performs assigned administration duties, including payroll input, scheduling, and staffing. * Informs Manager about issues affecting company, department, employee wellness, customer satisfaction, and projects. * Promotes cross-company collaboration, shares information, pursues efficiencies, cross-trains staff, and acts as a subject matter expert for projects. * Provides customers with first level technical support for customer service applications and online services. * Other duties and special projects as assigned. What Makes You Qualified: * Bachelor's degree or equivalent experience. * 5+ years of experience in customer service and employee supervision. * Strong leadership skills and an ability to motivate team members to successfully meet assigned objectives. * Excellent written and verbal communications skills; fluency in a second language served by CCLI is preferred but not required. Strong analytical and critical thinking skills with ability to apply sound judgment * Strong interpersonal skills with the ability to build strong relationships with team members and customers. * Ability to relate professionally to difficult customers. * Strong computer skills and demonstrated ability to effectively work with and learn new software systems/technologies; excellent Excel skills and proficient in the use of reporting analysis tools. * Ability to solve problems and make thoughtful recommendations based on business understanding. * Ability to adjust to varying workloads and assign staff accordingly. * Knowledge of copyright law, Christian music and related terminologies helpful. This is currently a hybrid role that will require you to commute to our Vancouver, Washington office a minimum of three days a week.

**Contact Us** **PLEASE NOTE: Order Minimums are $100 / 25 copies per title. As a wholesaler, we cannot make any exceptions.** We have one goal... YOU having the best customer experience EVER...that's why our tagline is **Save. Smile. Repeat** . **Purchase Orders** - Please do not use the form below to submit your PO. **Sales Tax Exemptions** - **Instant Answers 24/7** - **Order Status & Tracking 24/7** - **Return Policy** - - Monday-Friday, 5:30AM - 5:00PM (PST) **Give Us a Call - ************** Sales Hours - Monday-Friday, 8:00am - 5:00pm (PST) **Email Us** Fill out this form to send us an email. One of our agents will reply as soon as possible. **PLEASE NOTE: Order Minimums are $100 / 25 copies per title. As a wholesaler, we cannot make any exceptions.** **Mail:** Bulk Bookstore 1 Lincoln Center 10300 SW Greenburg Road Suite 430 Portland, OR 97223

**Customer Service and Administrative Vacancies** **Make a difference in your 9-to-5** Birmingham, Portland, Portsmouth, Reading Our customer service and administrative roles are a key part in the success of our not-for-profit centres. Through this opportunity, you will play a key part in driving sales and the centre forward through a local sales and marketing plan and contribute to making a real impact to transforming lives through sailing. These roles focus on proactive income generation and maximising growth streams, through proactive local networking, running events and relationship building. You will drive the Centres Marketing Strategy forward, reflecting the diverse offering of the Centre and its activities. You will need to be highly collaborative, proactive, and keen to learn whilst bringing new ideas to the table to spark interest and drive sales. You will be responsible for managing the customer journey from start to finish, working closely with the central marketing, fund-raising teams, and partners to maximise their engagement. Importantly playing an active role in all aspects of business development, marketing initiatives, sales, communications and running local events. You will need to be creative in your approach and ideas and help to bring marketing strategies to life, however you will have the support of the wider marketing, digital and design teams to raise brand awareness and create campaigns.

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. Job Expectations: • Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. • Maintain neat appearance and good personal hygiene in compliance with CSI image standards. • Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. • Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures • Follow federal law and company standards on carding customers for all age restricted products sold at the stations. • Work professionally with vendors and contractors. • Regular and punctual attendance is expected. • Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: • Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. • Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. • Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. • Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. • Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. • Actively promote store specials and other marketing programs. • Cross-check price of delivered goods for accuracy. • Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) • May perform other duties as assigned by management. Requirement/Qualifications: • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. • Strong attention to detail. • Ability to handle challenging situations professionally and exercise exceptional judgement. • Ability to work both independently and in team settings. • Must possess required up-to-date food handling certificates, as required by law (in specific locations only). • Cooking/Restaurant experience preferred Supervisor Responsibilities: • This position has no supervisory responsibilities Travel: • Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: • Ability to stand and walk for long periods of time on hard and uneven surfaces. • Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. • Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. • Periodic exposure to all outdoor conditions during daylight hours. • Moderate exposure to walk-in coolers and freezers at 34 F or lower. • Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. · Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. · The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts available · Direct Deposit with competitive weekly pay · Health & Wellness packages available for purchase · Education reimbursement program · Shift Differential Pay for select shifts and job titles · Management Bonus Program · Loyalty Service time Program · Commuter benefit Program Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************. Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.

Assist patrons with program registration and reservations. Strong customer service, monitoring building and customer service. Facilitate entrance into the facility including handling admission fees, informing customers about Parks & Recreation Programs, taking customer feedback, completing program registrations, selling and creating memberships, and handling pro-shop sales. Bilingual skills in Spanish/English are necessary for this position. Employment for this position will be contingent upon a passing score on a bilingual test. The City provides bilingual incentive pay for employees who demonstrate proficiency in Spanish. This position is scheduled at ~25 hours per week. A typical work schedule is as follows: - Wednesday - Friday: 1:30pm-8pm - Saturday: 8:30am-3pm (could vary depending on events) Essential Job Functions ESSENTIAL JOB FUNCTIONS: Customer Service Assistant Provide information regarding recreation programs and events. Assist customers in registration for classes, programs, and facility reservations. Answer patron questions and direct to the appropriate resource if necessary. Be knowledgeable about current programs, parks, facilities, department and city policies and procedures. Enforce and adhere to all department policies and procedures. Program / Room Preparation including set up and tear down rooms for events, classes and rentals. Maintain general appearance of the facility and maintain a safe and controlled environment. Perform light maintenance and janitorial duties. Lead Assignment Act as lead when the Manager or Coordinator are not in the building. Coordinate breaks for on-duty staff. Assign tasks to on-duty staff. Oversee emergency situations. Assist patrons with a variety of needs. Monitor reservations during assigned work hours, including setup and teardown of events. Communicate with renters and finalize event plans GENERAL JOB FUNCTIONS: Establish and maintain effective working relationships with staff, other agencies, and the public. Perform other duties as assigned within the scope of the classification. Participate in committees when requested. Maintain proficiency in job requirements which may include attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel. Maintain work areas in a clean and orderly manner. Maintain confidentiality, data integrity, and comply with all related city, state, and federal standards related to confidentiality. Qualifications REQUIRED QUALIFICATIONS: Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described. A typical way to qualify would be a high school degree and six (6) months of relevant experience. This position also requires: Knowledge of: Microsoft Office Suite Effective verbal and written communication skills Cash handling skills Skill and Ability to: Ability to multitask, problem-solve, and remain calm in situations with the public. Self-motivate with little or no supervision. Exemplify traits that reflect the City's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change. PREFERRED CERTIFICATIONS/LICENSES/TRAINING: Bilingual in Spanish and English. CPR/AED/First Aid Certification (within 60 days of hire). Supplemental Information WORKING CONDITIONS: The position requires some (40-60%) ability to use dexterity and fine motor skills. Occasional (21-50% of the time) use of office equipment. The position requires some (20-40%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work require continual speed, agility, hand eye coordination and equipment operation. The work environment is protected with only some occasional hazards or obstacles (20-40%). There is a moderately low level of personal risk or hazard. Job conditions are occasionally uncomfortable, with moderate (20-40%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have some responsibility for driving. SUPERVISORY RESPONSIBILITIES: Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel and may assign work to other workers. SUPERVISION RECEIVED: Works under the general direction of a Parks and Recreation Manager or Supervisor. The City of McMinnville only accepts applications through our online application system at *************************************************** We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline. For technical assistance, please call **************. The City of McMinnville is an equal opportunity employer. Applicants with disabilities who need a reasonable accommodation (e.g., assistive listening devices) to participate in the recruitment and/or selection process should contact Vicki Hedges, Human Resources Manager. The City of McMinnville is proud to hire veterans. Applicants are eligible to use Veteran's Preference in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Military personnel who expect to be honorably discharged from the military within 120 days of certifying veteran status on this job application, may also request preference. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and they electronically attach the required documentation at the time of application. DOCUMENTS REQUIRED: MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension. If you need to request a copy of your DD-214, click here . Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs. For information regarding Veteran's Preference qualifications, visit the following website: ****************************************************************** The City of McMinnville prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City of McMinnville are based on business needs, job requirements, and individual qualifications, without regard to race, color, age, religion or belief, gender, sexual orientation, ability, family or parental status, or any other status protected by state and federal law. We do not tolerate discrimination or harassment based on any of these characteristics.

**What the Operations Supervisor, Access & Patient Support contributes to Cardinal Health** The Operations Supervisor is responsible day to day front line team operations within the Access & Patient Support department. Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. **What is expected of you and others at this level** + Coordinates and supervises the daily activities of operations, or business support staff + Administers and executes policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact on work unit operations and customers + Frequently interacts with subordinates, customers and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution + Effective communication and collaboration with client + Learn all areas of the program and shares subject matter expertise + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations **Responsibilities in this role** + Supervises Access Patient Support staff that are performing customer services and enrollment activities as well as reimbursement staff performing benefit investigations for pharmacy and medical benefit coverage + Overseeing the staffing schedule to meet the requirements as outlined by client contracts and company policy and procedures to include standard operating policies and work instructions. + Directly supervises employees in the Access Patient Support Center in accordance with the organization's policies and applicable laws + Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems, and attend client meetings as necessary + Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors + Applies expertise to solve standard and non-standard problems within own area + Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts + Provides direction in discussing and creating development plans + Provides input into succession planning process for own work area + Aligns individual goals for self and others with work area/functional goals + Builds confidence and respect of others through a positive and energizing style + Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles + Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area + Identifies specific opportunities for long-term change within own work team or product/service + Builds customer relationships, interprets customer needs and assesses their business requirements + Leverages customer knowledge to develop alternative solutions and shares key learnings with others + Resolves day-to-day or routine problems using defined processes + Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence + Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success + Effectively listens to and explains difficult issues to reach shared understanding and build alignment + Passionate about developing oneself and others + Effective communication skills + Adaptable and flexible + Self-Motivated and dependable + Critical and creative thinking + Organized, Punctual, and efficient **Qualifications** + Bachelor's degree or equivalent work experience preferred + 3-5 years experience in the Healthcare field preferred + Strong leadership skills + Ability to create and clearly communicate strategic and tactical plans leading to an efficient and effective operation + Advanced knowledge of healthcare reimbursement preferred + Experience with Microsoft Office products including Word, PowerPoint, Teams, Outlook, and Excel + Excellent observation skills to easily identify trends and problems while providing solutions + Superior written & verbal communication skills + Required to effectively present information in a one-on-one and small group situations to customers, clients, and other employees + Ability to effectively mediate situations in which parties are in disagreement and facilitate a positive outcome. Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Thrive in a competitive and dynamic team environment + Experience in phone based customer service preferred **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. + This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $65,500 - $93,550 **Bonus eligible:** **No** **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/06/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts. Overview Job Title: Full-Time Reservation Agent About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's best cities. We believe the hospitality business is all about how you make people feel. That's where you come in. Please help us bring the virtue of hospitality to life and create an environment that allows you to be your best self and grow. What You'll Do: * You will answer telephone inquiries in a friendly and courteous manner. * Accurately input individual and group reservations into the property management system. To track occupancy statistics and current in-house status to facilitate maximum occupancy. * Answers department telephones. Assists callers with social and group lodging reservations. * Performs data entry, including entering group blocks of sleeping rooms and group rooming lists into the computer. * Inputs and ensures accuracy of package breakdowns. * Prepares group account list * Posts and tracks advance deposits. * Calculates no-show room revenue. * Provide information regarding guests and groups to Front Office associates. * Performs general office duties including typing, data entry, filing, and answering telephones. * Provides support to the operator, front desk, and bell staff as needed and directed. What We Offer: * Competitive salary and benefits package. * Opportunities for career growth and advancement. * A supportive and dynamic team environment. * Ongoing training and development programs. COMPENSATION: $17.00 plus incentives when monthly team goals are met. BENEFITS: We provide full-time benefits to hourly employees that work 30 or more hours per week. All employees (Including Part-Time) receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line. Full-Time employees receive Medical with Employer Contribution, Vision, Dental, Life, Pet, and Accident Insurance as well as 401kwith 3.5% employer match of 1st 6% associate invests, Fully vested immediately, Paid Time Off, hours a year WA State Paid Sick Leave, and discounts on all our portfolio of hotel stays. PTO ACCRUAL (includes Holiday hours that can be use for personal PTO) Hire to one year: 88 hours/year, 120 Max (.04231 X All Hours Paid) 1 years/Less than 5 years: 128 hours/year, 160 Max (.06154) 5 years/Less than 10 years: 168 hours/year, 200 Max (.08077) 10+ years: 208 hours/year, 240 Max (.10000) HOURS: Full-time, 40 hours per week. This is a 24-7, 365 day a year business that will require some work during nights, weekends and holidays. Must have a flexible schedule that can move between shifts and days as needed. LOCATION: Stevenson, WA 22 miles from White Salmon, WA 23 miles from Hood River, OR 28 miles from Washougal, WA 30 miles from Troutdale, OR 30 miles from Camus, WA 50 minutes from Vancouver, WA 50 minutes from Portland, OR Qualifications Qualifications: * High school diploma or equivalent. * A minimum of 6 months customer service position required and/or hotel Reservations experience, or previous PBX experience desired. * An outgoing and engaging personality * Excellent verbal and written communication skills. * Excellent typing skills and the ability to hold a phone or operate a phone headset while operating a computer required. * Excellent listening skills and a high attention to detail * The ability to sit for long periods of time. Compensation Range The compensation for this position is $17.00/Hr. - $17.00/Hr. based on qualifications and experience.