Customer Service Representative
Customer service assistant job in Bradenton, FL
Title- CSR- Customer Service
Duration- 6 Months(Contract to Hire)
Pay Range- $20-21/hr on W2
Key Attributes:
Outstanding communication skills
Strong problem-solving abilities
Strong time management
Accountability and integrity
Adaptability
Willing to learn
A Customer Service Representative (CSR) is responsible for interacting with customers to provide information in response to inquiries, address complaints, and resolve issues. Their role is critical in maintaining customer satisfaction and loyalty.
Notes from manager 10/15
On site in beginning 5 days then 4 days after prove themselves
3 years experience or 1 year if they are incredibly enthusiastic, on Stacie's staff
BG Industry doesn't matter, prefer someone who has basics of excel, excel filter, organization, common sense
OR if they are willing to learn it OK
GED is fine
Lot of processing information and learning job, no following manual etc.
Day to day: all around cross functional position, order entry functions, RMA, CSR functions
Moving the staff personal agent, ability to adapt, separating to new company, need to be fluid and adapt with them to flex and read between lines
Just promoted someone to lead who was there after 2 years - converting him to 1 year anniversary about aptitude and leadership potential, move them up, promote based on performance and grow with business
First round - teams
Then second round if needed
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
Customer Accounts Advisor
Customer service assistant job in Port Charlotte, FL
The salary range for this role is $14.00 to $14.75 per hour/annually*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Fruit Expert- Customer Service
Customer service assistant job in Estero, FL
The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience.
Essential Job Functions and Responsibilities:
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customer service
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customer service area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
• As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible Experience
• Learns and performs duties of customer Service, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
Customer Service Administrator
Customer service assistant job in Fort Myers, FL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
We are a leader in the field of disaster restoration for over 50 years. We provide emergency service, water damage, fire, mold, smoke, repair, remodeling and biohazard services to residential and commercial offices.
The role of the Customer Service Administrator includes a variety of tasks to be completed in a timely and efficient manner. On the job training will be provided for all procedures. We are a fast paced and growing environment with lots of potential for advancement, we also have overtime hours available. If you are someone with a good work ethic and willing to learn we have a position available for you.
Working under the supervision of Project Manager, the Customer Service Admin will:
Provide a high level of customer service to the client.
Set-up and maintain project files.
Prepare and maintain project documentation.
Assist in planning, scheduling and cost control, including a monthly review on projects.
Build and maintain strong customer relations with general contractor, sub-contractors, and vendors/suppliers.
Assist with Sales of projects to clients.
Share responsible for accounts receivable
Knowledge, Skills and Abilities:
Must be friendly and outgoing.
Must have excellent communication skills, verbally and in writing.
Excellent computer skills especially in Microsoft Office - Word, Excel, & Outlook.
Good organizational and time management skills.
Excellent follow through and follow-up skills.
Ability to work in a fast-paced environment.
Prior experience in construction preferred, but not required
Compensation: $62,000.00 - $75,000.00 per year
Auto-ApplyCustomer Service Insurance Advisor
Customer service assistant job in Estero, FL
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
About Us
At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our Customer Service team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued.
We are an ethical, compliance-focused, team-centered organization where doing what's right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture.
About the RoleAs a
Customer Service Insurance Advisor
, you are the voice of TTI for existing clients. You'll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity.
Your mission is to create a
WOW experience
at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance.
This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support.
What You'll Do
Handle 30+ inbound service calls per day with professionalism and empathy.
Provide clients with a warm, educational, and exceptional experience every time.
Communicate through phone, email, text, and chat with equal clarity and professionalism.
Listen carefully to understand each client's needs and concerns.
Set clear expectations and ensure timely follow-up on all service tasks.
Review coverage and help identify potential gaps or exposures so clients can make informed decisions.
Complete data entry and documentation across multiple platforms accurately and promptly.
Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients.
Uphold all compliance, documentation, and communication standards.
This Role Is a Great Fit If You…
Are a strong communicator who can explain information simply and clearly.
Enjoy helping people and solving problems.
Take pride in providing exceptional service not just “answering questions.”
Thrive in a structured, supportive, in-office environment with a team mindset.
Stay calm under pressure and handle multiple inquiries with professionalism.
Have strong attention to detail and accuracy in documentation.
Believe that doing what is right for the customer is non-negotiable.
Qualities of a Successful Customer Service Advisor
Communicates confidently across phone, email, text, and chat.
Creates a WOW experience through friendliness, clear explanations, and reliability.
Works collaboratively with teammates to meet client needs.
Handles data entry with ease and accuracy.
Brings a positive, unifying work ethic that supports a culture of teamwork.
Is motivated by helping clients feel protected and supported.
Qualifications
Customer service or administrative experience preferred (insurance experience is a plus).
Strong verbal and written communication skills.
Ability to navigate multiple systems while assisting customers.
High attention to detail and accuracy.
18+ and legally eligible to work in the U.S.
High school diploma or equivalent.
This is an in-office role.
If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we'd love to meet you. Compensation: $42,500.00 - $52,500.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Ted Todd Insurance Team
Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication.
Why TTI?
At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard.
Our Commitment to Diversity and Inclusion
We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity.
Professional Growth and Rewards
At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry.
If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
Auto-ApplyOperations/Dispatch and Customer Service Support
Customer service assistant job in Fort Myers, FL
Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?
If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and Customer Service Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals.
We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.
Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE
Key Skills/Qualifications
Detailed orientated
Skilled in documenting Important Data
Precise data entry
Strong Phone Skills
Listening and verbal communications
Astute, high energy and dependable
Proficient in reporting
Strong ability to multitask
Ability to work effectively under pressure
Must have 1-3 years Operations/Dispatch experience
Bilingual a plus!!!
Core Responsibilities
Planning and coordinating jobs
Setting schedules
Maintaining driver\helper relationships
Ensuring adequate capacity for job coverage
Answering the telephone and making follow-up calls.
CRM data entry/software data management
Fielding Customer Service Inquires
Provide ETA updates in company software and make relevant notes in shipment notes
Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
Communicate with customer and with customer service on driver s schedule
Log and track driver locations and activities
Job Type:
Full Time
Salaried Position
Salary and Benefits:
Competitive Benefit Package Available
Paid Training
*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplySarasota - Reservationist
Customer service assistant job in Sarasota, FL
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips.
This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL.
A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well.
Pay Rate: $19.00
Why make the move to MTM Transit?
* Affordable benefits including Medical, Dental and Vision
* Paid Training & Overtime
* Paid Holidays & Paid Time Off (PTO)
* Maternity/Paternity Leave
* Safety Bonus
* 401(k) matching up to 5%
* Tuition Reimbursement
* Internal career growth opportunities
What you'll need:
Experience, Education & Certifications:
* High school diploma or G.E.D. equivalent
* Ability to type 30 wpm or greater
* Previous data entry, 10-key experience, preferred
* Must possess a valid drivers license
Skills:
* Exemplary verbal and written communication
* Excellent organizational and multi-tasking skills
* Ability to make solid judgment decisions
* Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
What You'll Do:
* Answer incoming ACD calls for customers - passengers, vendors, and clients
* Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor
* Utilize correct coding and documentation procedures
* Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution
* Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures
* Provide courteous and prompt response to all transportation requests and adopt proper use of terminology
* Demonstrate sincere personal commitment to promptness, reliability and quality work
* Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture.
#MTMTRANSIT
Auto-ApplyBranch Customer Representative
Customer service assistant job in North Port, FL
Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time
The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position.
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Data Science
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Data Science
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Auto-ApplyCare Coordinator (IDD Pilot Program)
Customer service assistant job in Fort Myers, FL
Job Description
We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Customer Service Coordinator
Customer service assistant job in Sarasota, FL
Job Description
The Customer Service Coordinator is responsible for scheduling and coordinating with school, senior, daycare, and camp groups as well as picnics, corporate events, weddings, birthdays onsite, and other offsite events (trade shows, lectures, presentations, fairs, etc.). The coordinator also greets many of our arriving groups, schedules birthday parties, and helps with event planning. This position also oversees communications through our website email, and backup office work as required. They are responsible for managing and processing animal adoptions, donations, memorials, photo shoots, and group sales. Assist with daily operations of the marketing department, social media and exhibit unmatched customer service.
Strong customer service and problem-solving skills. Must pass skill tests during the interview process.
Minimum of 1 year customer service experience required, must include references.
Great time management skills required.
Be organized & detailed.
Effective communicator both in person and in writing.
Must be able to manage multiple priorities with excellent follow-up skills.
Friendly, outgoing professional personality and demeanor.
Effective crowd control skills and public speaking required.
Must be able to work as a team, follow directions, as well as adhere to policy & procedure.
Must work holidays and weekends as needed, rotating schedule.
Intermediate skills with Microsoft Word, Excel, & PowerPoint.
Four-year diploma preferred, in marketing or business administration.
Must have reliable transportation.
Smoking/Vaping of any kind is not allowed on the property. Candidates must be able to pass a background check and a drug screen, which includes testing for marijuana.
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Tier 1 - Customer Experience Representative
Customer service assistant job in Bonita Springs, FL
Starting Salary:
$46,550
Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST)
eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement.
Overview of Responsibilities:
Respond to inbound customer inquiries.
Provide navigation and usage support for Dictation.Cloud.
Perform initial troubleshooting using SOPs.
Document interactions accurately in HubSpot.
Maintain service levels and quality standards. Participate in paid on-call rotation.
Core Competencies:
Customer Focus
Technical Aptitude
Communication
Problem Solving
Attention to Detail
Time Management
Adaptability
Teamwork
Qualifications: Drive to learn about technology and grow your knowledge.
Strong communication and customer-service skills.
Ability to troubleshoot basic technical issues.
Familiarity with Windows and Microsoft Office.
Ability to work full-time in office.
Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels.
Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction.
Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.).
Ability to thrive on change and a sense of urgency to get things done.
High energy with the ability to multitask and prioritize efficiently.
Desire to learn our solutions, help others, and rapidly advance.
Have excellent time management skills and can make decisions quickly.
Maintain composure and Client focus while resolving issues.
Superb ability to focus on detail as well as the overall view.
Optional Qualifications:
English/Spanish bilingual (preferred).
Bachelor's Degree in computer science or similar industry experience.
Comp TIA or equivalent experience
Experience in HubSpot
Healthcare IT experience is desirable
Knowledge of Dragon Voice Recognition Software.
Knowledge of Philips Dictation software and hardware products.
Knowledge of Dictation & Transcription Hardware or Software.
Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS.
Sales or hospitality experience.
Work in Medical EHR or similar experience in vertical-specific software platforms.
JOB CODE: 1000144
AT&T Entry Level Customer Service Positions- $400 to $600 Weekly +
Customer service assistant job in Fort Myers, FL
NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry.
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
HIRING REPRESENTATIVES TO GET STARTED BEFORE 2016 ENDS
LOOKING TO HAVE NEW STAFF START IMMEDIATELY!
We are hiring entry level representatives, to be trained in customer service / public relations / sales / marketing and advertising, that are looking to get started immediately.
We provide PAID one-on-one training, as well as FT / PT positions that are ready to be filled.
**YOU WILL BE REPRESENTING SOME OF THE MAJOR BRANDS IN THE UNITED STATES
JOB REQUIREMENTS
• Ability to work cooperatively as part of a team and independently
• Interact with customers to provide top notch service.
• Excellent Communication Skills
• Access to reliable transportation
• Upbeat, energetic, positive personality!!!
APPLY TODAY TO SECURE A ONE-ON-ONE INTERVIEW
►► SEND US YOUR RESUME OR APPLICATION
•WRITE US ABOUT YOUR WORK EXPERIENCE IF YOU DON'T HAVE A RESUME
•MAKE SURE YOUR PHONE NUMBER IS INCLUDED!
►► OR CALL Mon - Fri 8:30am to 6:00pm & SPEAK WITH OUR HR STAFF TO BOOK YOUR INTERVIEW
CALL ************
A.M. and P.M. schedules available
Full Time or Part Time
We work with your class schedule!!
APPLY RIGHT NOW!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sales Rep/Customer service
Customer service assistant job in Fort Myers, FL
Join Our Team Growing Team in Ft. Meyers FL!
We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals.
Key Responsibilities:
Provide excellent customer service to all clients and customers
Assist customers with inquiries, concerns, and product information
Process sales transactions accurately and efficiently
Meet and exceed sales targets
Build strong relationships with customers to drive repeat business
Maintain a clean and organized work appearance
Stay up-to-date on product knowledge and industry trends
Qualifications:
Previous experience in customer service and sales is preferred but not required
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong attention to detail and organizational skills
Positive attitude and a willingness to learn
Ability to work independently and as part of a team
If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you!
$500 fast start bonus based on production
*Ask about our 3-6 month Management training Program
Sales Department Appointment Setter & Customer Service Agent
Customer service assistant job in Fort Myers, FL
Job DescriptionSam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customer service agents.
Responsibilities may include, but are not limited to:
- Calling customers to set sales appointments
- Answering emails in a timely manner
- Following up on customer inquiries
- Answering incoming sales phone calls
- Working with the BDC manager
- Communication with the sales team
Ideal Candidates:
- Team Player
- Phone etiquette experience
- Customer service background
- Great communicator
Sam Galloway offers competitive pay and a generous employee benefits program.
Benefits include:
PTO
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Optional Additional Life Insurance
STD Insurance
LTD Insurance
Accidental Insurance
Critical Illness Insurance
Customer Service Agent
Customer service assistant job in Sarasota, FL
Ready to Level Up Your Insurance Career? Join Dees Insurance Group.
If you're a customer-focused insurance pro looking for a role that's more fulfilling, more dynamic, and honestly-more fun-your next opportunity is right here.
At Dees Insurance Group, we're not your average agency. We're growing fast and looking for an Account Manager who's ready to grow with us. Our team is driven by real values, not corporate buzzwords:
Act with Integrity - Do the right thing, always
People First - Clients and teammates matter most
Continuous Growth - Learning never stops
Wow-Making Excellence - Customer experience comes first
Contagious Fun - Because work should energize you
Who We're Looking For:
A motivated, service-minded professional
Strong communicator with great listening and problem-solving skills
Background in customer service or client relations
A passion for helping people and making an impact
What You'll Love About Working With Us:
Room to grow-professionally and personally
A positive, high-energy team environment
Meaningful client relationships and real impact
A workplace culture you'll actually enjoy
If your current role is missing something-and you know you're capable of more-this is your sign. Apply today and let's build something great together.
Answer incoming calls on product and service questions and general client inquiries
Manage underwriting requests from companies and assist clients in handling those requests
Identify common customer issues and bring them to the attention of the team to increase client satisfaction and service flow
Communicate and work with DIG Agents to ensure clients' policies are in good standing
In-person position
License is not required (paid-for licensing offered)
Strong knowledge of handling customer service interactions
Must possess exemplary interpersonal, communication, and timely follow-through skills
Professional in both appearance and attitude
Align with our Core Values
Customer Service & Billing Representative
Customer service assistant job in Bonita Springs, FL
Job DescriptionSalary: Commensurate with experience
Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals.
Position Summary:
We are seeking a long-term, tech saavy, and organized Customer Service & Billing Representative to join our team. The Customer Service & Billing Representative is on the front lines handling phone calls, scheduling, billing, and seeing clients through their software implementations and full customer life cycle. Customer Service & Billing Representatives consistently deliver professional and engaging interactions with clients, their staff, and company partners while working to uphold the ideals and standards of Optivate.
Job Duties:
Provide customer support and troubleshooting via phone and email, maintaining thorough documentation of every customer interaction in the CRM system
Maintain up to date payment authorizations and billing info for subscription-based products purchased by customers
Serve as the first point of contact for customers as they begin their EMR setup, guiding them through onboarding and providing support throughout the full customer lifecycle
Appropriately escalate customer issues to respective teams including technical support, training, and development teams while maintaining ownership of resolution follow-up
Manage and oversee the initial customer setup process, ensuring proper legal compliance, systems configuration, and HIPAA compliance requirements are met
Process account modifications including user additions/removals, license adjustments, and subscription changes
Qualifications:
High School Diploma or equivalent
Two (2) to five (5) years of experience in technical support, customer service, billing, or software implementation roles
Ability to work from our Bonita Springs, FL office on Tuesdays and Thursdays
Outstanding communication skills, both oral and written, with ability to explain technical concepts clearly to diverse audiences
Attention to detail and comfort with numbers, bookkeeping and subscription billing programs
Proficiency in remote troubleshooting and guiding clients through complex resolution steps
Experience with ticketing systems and customer relationship management
Nice to Have:
Experience with EMR/EHR systems, particularly in healthcare technology implementations
Background working in Ophthalmology, Optometry, or Ambulatory Surgery Center environments
Experience with optical software systems and patient engagement platforms
Knowledge of healthcare workflows and industry-specific requirements
Experience with QuickBooks, subscription management software such as Recurly
What We Offer:
Competitive salary
Hybrid work model with flexibility and work-life balance
Comprehensive benefits including medical, dental, vision, and 401(k)
Generous paid time off and holiday schedule
Opportunity to grow within a mission-driven and innovative healthcare tech company
AT&T Entry Level Customer Service Positions- $400 to $600 Weekly +
Customer service assistant job in Fort Myers, FL
NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
HIRING REPRESENTATIVES TO GET STARTED BEFORE 2016 ENDS
LOOKING TO HAVE NEW STAFF START IMMEDIATELY!
We are hiring entry level representatives, to be trained in customer service / public relations / sales / marketing and advertising, that are looking to get started immediately.
We provide PAID one-on-one training, as well as FT / PT positions that are ready to be filled.
**YOU WILL BE REPRESENTING SOME OF THE MAJOR BRANDS IN THE UNITED STATES
JOB REQUIREMENTS
• Ability to work cooperatively as part of a team and independently
• Interact with customers to provide top notch service.
• Excellent Communication Skills
• Access to reliable transportation
• Upbeat, energetic, positive personality!!!
APPLY TODAY TO SECURE A ONE-ON-ONE INTERVIEW
►► SEND US YOUR RESUME OR APPLICATION
•WRITE US ABOUT YOUR WORK EXPERIENCE IF YOU DON'T HAVE A RESUME
•MAKE SURE YOUR PHONE NUMBER IS INCLUDED!
►► OR CALL Mon - Fri 8:30am to 6:00pm & SPEAK WITH OUR HR STAFF TO BOOK YOUR INTERVIEW
CALL ************
A.M. and P.M. schedules available
Full Time or Part Time
We work with your class schedule!!
APPLY RIGHT NOW!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sales Enrollment Representative
Customer service assistant job in Bradenton, FL
As a Sales Enrollment Representative, you will play a key role in helping individuals access essential telecommunications services through compelling, relationship-focused sales campaigns. This entry-level position offers comprehensive training, empowering you to build your skills while connecting people to custom telecommunications solutions that enhance their lives!
Due to increased demand from our telecommunications client partner, we are in need of a Sales Enrollment Representative with an unrelenting work ethic, tenacious attitude, and a reputation as a dependable team player. The Sales Enrollment Representative will play a key role in acquiring new customers through the execution of residential sales campaigns. Their primary responsibility is to guide prospective customers through the sales process and help them enroll in internet, TV, and phone plans.
Sales Enrollment Representative Responsibilities:
Interact with customers directly through residential sales campaigns in an effort to drive and achieve new customer acquisition targets
Establish genuine relationships with customers, identify their pain points and needs, and clearly explain the value and benefits of telecommunications products and services
Close sales and facilitate the enrollment process by completing orders using CRM software, and ensure all necessary information is collected for successful account set up
Promote and upsell services to meet customer needs and achieve sales growth
Track sales metrics and report directly to Senior Managers regularly to ensure personal success
Keep up-to-date with changes in pricing, product offerings, and company policies.
Professionally represent the company at all times.
Benefits of Being a Sales Enrollment Representative:
Competitive compensation package with industry-leading commission incentives
Help connect people to the newest & top telecommunication products and services
Learn valuable techniques in sales, customer service, and program enrollment
Work in diverse settings, meeting with various consumers directly
Collaborate with the Sales Enrollment Representative team to achieve company-wide goals while also progressing your career
What We Look For Sales Enrollment Representative:
Previous experience as a Sales Enrollment Representative, customer service, or marketing is preferred but not required
Excellent communication and interpersonal skills
A goal-driven mindset with long-term aspirations
Ability to thrive in a fast-paced, collaborative environment
Basic understanding of technology & devices
Flexibility to work weekends, evenings, or events as needed
This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role.
Take the first step toward a fulfilling career as a Sales Enrollment Representative. Join us to build your foundation in sales and customer service while improving communities and achieving your personal and professional goals. Join us today!
Auto-ApplyFruit Expert- Customer Service
Customer service assistant job in Estero, FL
The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience.
Essential Job Functions and Responsibilities:
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customer service
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customer service area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
• As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible Experience
• Learns and performs duties of customer Service, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
Sarasota - Reservationist
Customer service assistant job in Sarasota, FL
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips.
This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL.
A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well.
Pay Rate: $19.00
Why make the move to MTM Transit?
Affordable benefits including Medical, Dental and Vision
Paid Training & Overtime
Paid Holidays & Paid Time Off (PTO)
Maternity/Paternity Leave
Safety Bonus
401(k) matching up to 5%
Tuition Reimbursement
Internal career growth opportunities
What you'll need:
Experience, Education & Certifications:
High school diploma or G.E.D. equivalent
Ability to type 30 wpm or greater
Previous data entry, 10-key experience, preferred
Must possess a valid drivers license
Skills:
Exemplary verbal and written communication
Excellent organizational and multi-tasking skills
Ability to make solid judgment decisions
Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
Ability to maintain high level of confidentiality
Regular attendance is required
What You'll Do:
Answer incoming ACD calls for customers - passengers, vendors, and clients
Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor
Utilize correct coding and documentation procedures
Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution
Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures
Provide courteous and prompt response to all transportation requests and adopt proper use of terminology
Demonstrate sincere personal commitment to promptness, reliability and quality work
Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture.
#MTMTRANSIT
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