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Customer service assistant jobs in Portland, ME

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  • Customer Support Representative

    IAPP 3.9company rating

    Customer service assistant job in Portsmouth, NH

    The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as initiating membership renewal and/or inquiry follow-up calls or correspondence to customers and members as needed. Essential Duties and Responsibilities Ensure customer service excellence and consistency Assist Membership & Customer Support team with administrative tasks Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP membership levels, membership benefits, products, events, and professional certifications Comprehension of/proficiency in other technologies as relates to answering member and customer inquiries, and updating customer information as necessary May be asked to serve as a specialist in a particular product line of the IAPP Additional Duties Additional duties as assigned Minimum Qualifications Education and/or Experience High school diploma or GED; and up to one year related experience and/or training; or equivalent combination of education and experience. Proficient in Microsoft Office suite English fluency required Work Environment At the IAPP, we value in-person connections fueled by fun, excellence, and communication. To align with this value, we have a hybrid work environment that allows for two remote days and three days in our Portsmouth, NH office. About the IAPP The IAPP is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org. What We Offer Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a “get-stuff-done” culture that values respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine 's Hall of Fame for “Best Small Companies to Work for in NH.” Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers.
    $40k-50k yearly est. 60d+ ago
  • Customer Service Coordinator

    Installs LLC 4.0company rating

    Customer service assistant job in Westbrook, ME

    Job DescriptionReady to Deliver Exceptional Service? Join CRST as a Customer Service Coordinator supporting home solutions. If you're a strong communicator with a background in logistics customer service - and thrive on problem-solving and building positive relationships - we want to hear from you. How You'll Work Location: Onsite - 84 G WARREN AVE Westbrook , ME 04092 Schedule: Monday-Friday (8:00 AM-4:00 PM) Reports To: Manager - Warehouse Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $20.00-$21.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location. Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. About the Role As a Customer Service Coordinator, you'll be the first point of contact for customers and installers - managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you'll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, and CRST's internal teams. From performance tracking to problem resolution, you'll help deliver on CRST's promise of safe, reliable, and responsive service. What You'll Do Answer inbound calls from customers and provide timely information and support Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders Receive warm leads and process product sales quickly and accurately Record, track, and escalate issues to managers when necessary Manage service orders, upload documentation, and update the systems with accurate information Perform daily tasks including inventory scans, service order updates, and paperwork completion What Great Looks Like Calm under pressure and able to manage multiple customer needs at once Clear, empathetic communicator who listens and responds effectively Detail-oriented with strong follow-through on documentation and service updates Positive, team-first attitude with a focus on solutions Driven to meet service-level expectations and customer satisfaction goals Qualifications Required High school diploma or GED Proven experience in logistics customer service (transportation, distribution, or related industry) Strong communication skills, verbal and written Proficiency in data entry and customer management systems Preferred Associate degree or equivalent experience Experience supporting a large national client in logistics or service coordination Skilled in handling escalations and conflict resolution in high-pressure environments Bilingual is highly preferred Why CRST? For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results. The CRST Core Values Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities EEO Statement CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. Let's Build Something Great Apply today and join a team that supports customers with excellence. Your opportunity to deliver exceptional service starts here.
    $20-21 hourly 6d ago
  • Specialty Pharmacy Care Coordinator - Portland, ME

    House Rx

    Customer service assistant job in Portland, ME

    We're looking for an On-Site Specialty Pharmacy Care Coordinator in Portland, ME to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career. About the Role As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role at an office location in Portland, ME. What You'll Do Complete prior authorizations Source financial assistance on behalf of patients Process pharmacy claims Coordinate medication dispensing and shipping Improve the patient experience by answering questions and requests Act as a liaison between the patient, their provider and the pharmacist About You You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance You are excited about working in a start-up environment and helping to build workflows and processes from the ground up You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc) You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great You are a creative problem solver interested in positively impacting each patient's pharmacy experience You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state Technician registration or licensure in State of employment, national certification as CPhT is preferred You may have the opportunity to travel to our client sites 10-15% of the time Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out. Expected Hourly Rate: $22/hr - $32/hr This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits. Why You Should Join Our Team A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need. At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas-no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives-at home, at work and everywhere in between. In particular, we offer: Paid time off Generous parental leave Comprehensive healthcare, vision and dental benefits Competitive salary and equity stake We're backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
    $22-32 hourly Auto-Apply 60d+ ago
  • Personal Care Coordinator MHRT-1/CRMA

    Crossroads for Women, i

    Customer service assistant job in Windham, ME

    Are you interested in and passionate about helping support women in their recovery process? Crossroads is looking for you! We are seeking passionate Residential Support Workers to support women in recovery from substance use disorder in our women's residential treatment program. Qualifications: Valid Drivers License MHRT-1 or CRMA 40 hours Highschool diploma or equivalent CPR/First Aid or the ability to become certified Minimum of 1 year experience within mental health or substance use field Responsibilities include, but not limited to: - Ensuring clients are safe and following program scheduling - Supporting healthy boundaries while maintaining a positive and healthy environment - Facilitating medication observation - Transporting and accompanying clients to regular appointments - Ensuring Crossroads policies and protocols are followed This position works under the supervision of the Program Manager and supports clients and performs routine technical tasks as needed, in accordance with established agency policies and procedures. Crossroads proudly supports professional development and growth for all employees interested in learning more about substance use and co-occurring disorder and addiction rehabilitation. Our competitive compensation package includes: Paid vacation - accruals starting after successful completion of your probationary period Paid personal/sick days - starting day 1 of employment 6 holidays 401K plan with an employer match Health/Dental/Vision Life insurance paid by employer Short term/ long term disability Continuing education and professional development allowances Eligibility for annual merit increase based upon performance If you are looking to join a dedicated group of professionals and are inspired to have a meaningful impact on people's lives, we invite you to apply for this opportunity!
    $35k-51k yearly est. Auto-Apply 31d ago
  • Customer Service Advisor - Portland

    Scrub-A-Dub Auto Wash Centers

    Customer service assistant job in Portland, ME

    Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $17-20 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $17-20 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company
    $17-20 hourly 60d+ ago
  • Customer Service Associate

    Laplante Electric

    Customer service assistant job in Scarborough, ME

    LaPlante Electric is currently hiring an outgoing Customer Service Associate to assist our clients with all their inquiries and ensure they have the best experience with us. This is a full-time, 100% in office position earning a competitive wage of $24 - $26/hour. We are a local electrical industry leader and believe that hard work can also be fun. In addition to great pay and our positive culture, we offer our Customer Service Associate the following benefits and perks: Health, dental, vision, disability, supplemental, and life insurance 401(k) with match Paid time off (PTO) and Paid Holidays Paid training Tuition reimbursement Professional development assistance Potential for overtime work at 1.5 times the hourly rate SCHEDULE The work schedule for this full-time position is Monday through Friday, 8:00 AM - 5:00 PM. WHAT YOU'LL BE DOING Disbursement of incoming emails to the appropriate employee or department Using our company software, Service Titan, to record communication, actions taken with customers, and any vital information on the customer's job Resending invoices or estimates or providing financing information to customers Sending reset instructions for generator error codes Calling customers who've received reset instructions and offering a service appt. Mailing out installation magnets to customers according to a timeline Mailing of appreciation items when applicable to customers Keeping an eye on office supplies Keep "Electrical List" tabs updated on Teams Informing office staff when packages arrive and handling outgoing mail Tagging jobs below the line "new customer or existing" Scrubbing Slack lists for Customer Service Department and clearing complete ones Entering spreadsheet data as needed by office staff Assisting with 5-star customer issues and concerns Maintaining the reviews bonus spreadsheet Other office related tasks as they arise or are needed by other departments TECH WE WORK WITH Microsoft Outlook Microsoft Teams Word and Excel Slack Service Titan ABOUT LAPLANTE ELECTRIC INC. We are a Maine-based family-run company that specializes in electrical services and installations including standby generators and ductless heat pump services. In 1974, Mike LaPlante started this business with only one pickup truck and his work ethic. Since 1974, technology has developed, and our team has grown. We provide quality services, but also value fairness, respect, and honesty. From 24/7 customer service to emergency night or weekend service, we want our clients to be happy. Every day we strive to exceed expectations and serve our community! We recognize that relationships are a two-way street and that having happy and grateful team members is the way to bring world-class service to our customers. This is why we take care of our staff! For our amazing team, we offer an excellent benefits package, opportunities for advancement, and a fun, engaging work environment. CUSTOMER SERVICE ASSOCIATE REQUIREMENTS As a Customer Service Associate, you are essential to our electrical services as a client-facing employee! You warmly greet all customers, both by phone and in-person, as well as staying in touch with them throughout the project process so they are always well-informed and up to date. You feel good about keeping our clients informed and happy! 3+ years of customer service experience Strong computer skills (50+ WPM) Comfortable multi-tasking and speaking on the phone A love for assuring customer satisfaction A happy and optimistic attitude and disposition Do you have fantastic communication skills? Are you able to work in a fast-paced environment efficiently and effectively? Can you work well with a team? Do you manage your time effectively and prioritize tasks accordingly? If yes, give us the chance to review your information. ARE YOU READY TO JOIN OUR OFFICE TEAM? If you are excited about this opportunity, apply today!
    $24-26 hourly 60d+ ago
  • Customer Service Specialist

    Community Concepts 3.6company rating

    Customer service assistant job in Lewiston, ME

    Community Concepts is hiring a Customer Service Specialist I (CSS-I) for our Home Energy Assistance Program (HEAP) out of our Lewiston office. This position will assist in the administration and delivery of customer-based support for the HEAP program, and will provide intake, scheduling, screening, data collection, and support individuals and families seeking support through programing. This position is 40 hours/week, 52 weeks a year. Generally, 8:00 a.m. to 4:30 p.m., Monday through Friday. However, this position must be flexible to accommodate the needs of families or individuals we provide service to. Travel may be required throughout the service area. Benefits: Comprehensive benefits package including health, dental, vision, life, short and long-term disability, accident, critical illness & hospital indemnity Paid Time Off (up to 18 days for full-time employees) Up to 13 paid holidays per year 403(b) pension plan with agency contribution and match Community Concepts is a qualified employer under the Public Service Loan Forgiveness (PSLF) program To Qualify : High School Diploma/GED required; must have the following: a valid driver's license, telephone, computer/word-processing skills, preferably Microsoft Office; ability to function autonomously and as part of a team. Ideal candidate will have strong customer service skills, have excellent interpersonal, and communication skills; possess a strong knowledge base of social service base programs and their administration; must be able to command control in emergency or crisis situations. Pre-employment SBI, DMV, DHHS, sex offender registries, federal debarment, and fraud background checks must be completed upon offer of hire and as a condition of employment. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
    $28k-33k yearly est. Auto-Apply 18d ago
  • Customer Service Associate 832410

    Bonney Staffing 4.2company rating

    Customer service assistant job in Lewiston, ME

    Your next opportunity is here - Urgently hiring a Customer Service Associate in Lewiston! Job Title: Customer Service Associate Pay: $25/hr Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. As a Customer Service Associate, you'll support customers throughout the entire lifecycle of their purchase, ensuring every interaction reflects the company's values and commitment to excellence. You'll work closely with the VP of Retail and Operations teams to deliver a seamless customer experience. What You'll Do: As a Customer Service Associate, you will be responsible for: Resolving customer inquiries and issues via email, phone, and e-commerce channels Providing guidance on sizing, product details, lead times, exchanges, returns, and repairs Maintaining strong product knowledge and communicating updates to customers Supporting seasonal launches, promotions, and made-to-order timelines Assisting with retail-related tasks and initiatives as needed Maintaining and updating customer service SOPs Monitoring service metrics and sharing insights with leadership Collaborating with the VP of Retail to address service challenges Streamlining processes to improve accuracy, efficiency, and customer satisfaction What You'll Bring: The ideal candidate MUST have: 4+ years of customer service experience Strong communication and relationship-building skills Experience with e-commerce platforms (such as Shopify, ZenDesk, and Loop) High level of organization, problem-solving ability, and sound decision-making skills Ability to work independently in a fast-paced environment Ability to lift up to 25 lbs and work comfortably in an open office environment Why Join Us in Lewiston? Stable weekday schedule with no weekends Opportunity to make an impact in a growing, customer-focused organization Enjoy affordable health and prescription coverage with no waiting period Additional employer benefits once hired permanently Location & Schedule: This position is on-site in Lewiston, ME, offering a Monday-Friday schedule, 8:00 a.m.-5:00 p.m. Ready to Take the Next Step? If you're ready to start a rewarding career as a Customer Service Associate in Lewiston, apply today or contact our recruiting team to learn more. Don't wait - we're hiring now!
    $25 hourly 5d ago
  • Customer Service Banker

    New Hampshire Trust Company 3.8company rating

    Customer service assistant job in Rochester, NH

    MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Starting salary begins at $20.64 per hour and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
    $20.6 hourly Auto-Apply 30d ago
  • Customer Service Associate

    Rusty Lantern Markets

    Customer service assistant job in Brunswick, ME

    Reports to: Assistant Store Manager or Store Manager JOB DESCRIPTION: The Customer Service Associate is the first point of contact for our customers. Striving to be the point of contact in a friendly respectable manner that will entice our customers to be with our organization for a long time and therefore, increase revenue for all our Markets. RESPONSIBILITIES: Assists Management in maintaining total interior and exterior appearance to standards, which includes cleaning and stocking of shelves and cases. Adheres to all State and Federal Laws regarding alcohol and cigarette sales Maintains familiar with pricing policies Communicate with Management with any and all discrepancies in sales, cash, inventory or in other areas. Accurately rings in all sales through point of sale. Accurately accounts and controls cash in drawer to be within Company guidelines Helps monitors competitors retail gasoline prices and reports changes to Management. If needed, will adjust retail gasoline prices with Management help. Protects Company assets at all times. If needed, will shovel and spread salt on sidewalks and on company property, which includes pump islands. Clears ice and snow off fuel dispensers and will accurately record such activity Responsible for maintenance of coffee supplies, reach in cooler and overall cleaning of store, which includes but is not limited to, cleaning of shelves, coffee stations and cold drink dispensary. May need to check refrigeration equipment for proper performance, regarding temperature Reports all maintenance problems to Management such as, but not limited too, accidents, security issues and other emergencies to Management Maintains highest level of confidentiality Other duties as assigned Work in other Departments as necessary
    $25k-32k yearly est. 60d+ ago
  • Customer Experience Representative

    Gonetspeed

    Customer service assistant job in New Gloucester, ME

    Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $30k-47k yearly est. Auto-Apply 10d ago
  • Customer Service Banker

    New Hampshire Mutual Bancorp

    Customer service assistant job in Portsmouth, NH

    MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Customer Service Banker (Universal Banker) at our Portsmouth , NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay begins at $20.64 and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
    $20.6 hourly Auto-Apply 35d ago
  • Customer Service Banker

    MVSB

    Customer service assistant job in Rochester, NH

    Job Description MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Starting salary begins at $20.64 per hour and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
    $20.6 hourly 3d ago
  • Reservations Sales Agent

    Cliff House Maine 4.2company rating

    Customer service assistant job in Cape Neddick, ME

    You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically assist guests with reservations, inquiries and cancellations, and quoting available rates to maximize room revenue. You must be engaging and able to answer questions and provide information. Flexible Schedule Benefits: Health, Dental, Vision Insurance Life and AD&D Insurance Long-Term Disability Insurance Voluntary Accident and Critical Illness Plans Optional Supplemental Life Insurance 401k match of 100% for 5% Tuition Reimbursement Program Referral Bonuses Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year Responsibilities Enthusiastically and with a smile, answer all incoming calls in an attentive, courteous, and efficient manner. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Share your personal passions and knowledge of the services, amenities, facilities, hours of operation, and the local area and attractions with our guests get them excited about their visit. Engage the guests to understand their preferences and book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Collaborate with the Sales Department concerning group bookings. Act as the initial guide for the guest and their experience. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Enjoy multi-tasking at a fast pace while ensuring accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others. Excellent phone skills needed. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Needed Attributes Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-29k yearly est. Auto-Apply 60d+ ago
  • Dining Services Specialist

    Idexx Laboratories, Inc. 4.8company rating

    Customer service assistant job in Westbrook, ME

    We are looking for a motivated Dining Services Specialist to join our team! This role involves food preparation, customer service and cashier responsibilities to ensure a smooth and enjoyable dining experience for our customer. If you're passionate about food service and enjoy interacting with customers, we'd love to hear from you! Shift - 1st Shift 5.30am - 2pm Monday - Friday What you can expect in this role * Responsible for operating the coffee station and registers daily. * Ordering coffee supplies such as cups, lids, and anything else associated with the station. * Train as a Cashier with the ability to work at the register daily and ensure smooth flow of customers. * Prepare and serve food as directed by the team lead and/or head chef. * Responsible for stocking inventory on the shelves for resale and restocking shelves. * Clean and maintain café equipment and machinery. * Wash dishes as needed. * Track workstation supplies in assigned areas; report re-orders to team lead as needed. * Exhibit strong customer service skills, maintaining positive and professional working relations with customers, team members and members of other functional areas. * Maintain a safe working environment and utilize all applicable safety equipment. * Perform and maintain cleanliness and sanitation standards as established by supervisor. * Utilize the correct processes to maintain quality products. * Assist in inventory process and cost reduction efforts. * Crosstrain in other work centers. * Preferred Serve-Safe certification class and attempt the exam. Passing grade is a plus. What You Will Need to Succeed * Understand and act in accordance with the IDEXX Mission and Values statements with a focus on quality and customer service * Strong team player with the ability to complete daily goals in a quality focused organization * Demonstrated ability to work both individually and as a team contributor * Ability to work with minimal supervision and to make independent decisions when needed * Previous experience in food services, hospitality or cashiering is preferred * Strong customer service and communication skill Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-SO1
    $32k-37k yearly est. Auto-Apply 2d ago
  • Personal Care Coordinator MHRT-1/CRMA

    Crossroads for Women, I

    Customer service assistant job in Windham, ME

    Job Description Are you interested in and passionate about helping support women in their recovery process? Crossroads is looking for you! We are seeking passionate Residential Support Workers to support women in recovery from substance use disorder in our women's residential treatment program. Qualifications: Valid Drivers License MHRT-1 or CRMA 40 hours Highschool diploma or equivalent CPR/First Aid or the ability to become certified Minimum of 1 year experience within mental health or substance use field Responsibilities include, but not limited to: - Ensuring clients are safe and following program scheduling - Supporting healthy boundaries while maintaining a positive and healthy environment - Facilitating medication observation - Transporting and accompanying clients to regular appointments - Ensuring Crossroads policies and protocols are followed This position works under the supervision of the Program Manager and supports clients and performs routine technical tasks as needed, in accordance with established agency policies and procedures. Crossroads proudly supports professional development and growth for all employees interested in learning more about substance use and co-occurring disorder and addiction rehabilitation. Our competitive compensation package includes: Paid vacation - accruals starting after successful completion of your probationary period Paid personal/sick days - starting day 1 of employment 6 holidays 401K plan with an employer match Health/Dental/Vision Life insurance paid by employer Short term/ long term disability Continuing education and professional development allowances Eligibility for annual merit increase based upon performance If you are looking to join a dedicated group of professionals and are inspired to have a meaningful impact on people's lives, we invite you to apply for this opportunity! Full-time positions are available, offering a choice of schedules including four 10-hour shifts or three 12-hour shifts per week!
    $35k-51k yearly est. 1d ago
  • Care Coordinator

    Community Concepts 3.6company rating

    Customer service assistant job in South Paris, ME

    Are you interested in supporting clients through collaboration, advocacy, and compassion? We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week. ** $1000.00 Sign-on Bonus ** Essential Duties : Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services Ensures that documentation is accurate, timely, and meets regulations Benefits: Comprehensive benefits package including health, dental, vision, life, short and long-term disability Paid Time Off Paid holidays Retirement plan with agency contribution Mileage Reimbursement Desired Qualifications: Associate's Degree in Human Services or related field required Bachelor's Degree in Human Services or related field preferred Holds a valid MHRT-C Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Biddeford

    Scrub-A-Dub Auto Wash Centers

    Customer service assistant job in Biddeford, ME

    Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $16-18 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company
    $16-18 hourly 60d+ ago
  • Customer Service Associate

    Rusty Lantern Markets

    Customer service assistant job in Lisbon Falls, ME

    Reports to: Assistant Store Manager or Store Manager JOB DESCRIPTION: The Customer Service Associate is the first point of contact for our customers. Striving to be the point of contact in a friendly respectable manner that will entice our customers to be with our organization for a long time and therefore, increase revenue for all our Markets. RESPONSIBILITIES: Assists Management in maintaining total interior and exterior appearance to standards, which includes cleaning and stocking of shelves and cases. Adheres to all State and Federal Laws regarding alcohol and cigarette sales Maintains familiar with pricing policies Communicate with Management with any and all discrepancies in sales, cash, inventory or in other areas. Accurately rings in all sales through point of sale. Accurately accounts and controls cash in drawer to be within Company guidelines Helps monitors competitors retail gasoline prices and reports changes to Management. If needed, will adjust retail gasoline prices with Management help. Protects Company assets at all times. If needed, will shovel and spread salt on sidewalks and on company property, which includes pump islands. Clears ice and snow off fuel dispensers and will accurately record such activity Responsible for maintenance of coffee supplies, reach in cooler and overall cleaning of store, which includes but is not limited to, cleaning of shelves, coffee stations and cold drink dispensary. May need to check refrigeration equipment for proper performance, regarding temperature Reports all maintenance problems to Management such as, but not limited too, accidents, security issues and other emergencies to Management Maintains highest level of confidentiality Other duties as assigned Work in other Departments as necessary INELV
    $25k-32k yearly est. 60d+ ago
  • Dining Services Specialist

    Idexx Laboratories 4.8company rating

    Customer service assistant job in Westbrook, ME

    We are looking for a motivated Dining Services Specialist to join our team! This role involves food preparation, customer service and cashier responsibilities to ensure a smooth and enjoyable dining experience for our customer. If you're passionate about food service and enjoy interacting with customers, we'd love to hear from you! Shift - 1st Shift 5.30am - 2pm Monday - Friday What you can expect in this role Responsible for operating the coffee station and registers daily. Ordering coffee supplies such as cups, lids, and anything else associated with the station. Train as a Cashier with the ability to work at the register daily and ensure smooth flow of customers. Prepare and serve food as directed by the team lead and/or head chef. Responsible for stocking inventory on the shelves for resale and restocking shelves. Clean and maintain café equipment and machinery. Wash dishes as needed. Track workstation supplies in assigned areas; report re-orders to team lead as needed. Exhibit strong customer service skills, maintaining positive and professional working relations with customers, team members and members of other functional areas. Maintain a safe working environment and utilize all applicable safety equipment. Perform and maintain cleanliness and sanitation standards as established by supervisor. Utilize the correct processes to maintain quality products. Assist in inventory process and cost reduction efforts. Crosstrain in other work centers. Preferred Serve-Safe certification class and attempt the exam. Passing grade is a plus. What You Will Need to Succeed Understand and act in accordance with the IDEXX Mission and Values statements with a focus on quality and customer service Strong team player with the ability to complete daily goals in a quality focused organization Demonstrated ability to work both individually and as a team contributor Ability to work with minimal supervision and to make independent decisions when needed Previous experience in food services, hospitality or cashiering is preferred Strong customer service and communication skill Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-SO1
    $32k-37k yearly est. Auto-Apply 3d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Portland, ME?

The average customer service assistant in Portland, ME earns between $27,000 and $42,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Portland, ME

$34,000

What are the biggest employers of Customer Service Assistants in Portland, ME?

The biggest employers of Customer Service Assistants in Portland, ME are:
  1. Whole Foods Market
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