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Customer service assistant jobs in Rochester, MN - 172 jobs

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  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Customer service assistant job in Rochester, MN

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
    $34k-40k yearly est. 8d ago
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  • Service Representative

    Abacus Service Corporation 4.5company rating

    Customer service assistant job in Rochester, MN

    Experience 0 - 20 years Date Range Dec 22, 2025 Mar 1, 2026 Hire Type Contractor Contract Type Contract Only Pay Type Hourly Standard Hours Per Week 40.00 TECHNICAL SKILLS Must Have LOCATION INFORMATION ROCHESTER, MN 6254 34TH AVE NW SUITE D ROCHESTER Minnesota 55901 JOB SUMMARY Lincare is the nation's leadi... JOB DESCRIPTION Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services, currently seeking a Delivery Driver to join a growing team. Drivers will be responsible for ensuring safe and timely delivery of home medical equipment to patients, as well as equipment setup and education on the proper usage of prescribed equipment. - Work in an inclusive, open, and friendly environment focused on associates and their success - Lincare provides ample training and development opportunities that fosters personal and professional growth - Lincare's mission is to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them Job Responsibilities: - Conduct daily deliveries of home medical equipment and supplies to our customers in a safe, courteous, and timely manner - Instruct patients on the safe and appropriate use of prescribed medical equipment - Follow/complete patient orientation checklists during delivery and training of new patients - Adhere to assigned routes and time schedules - Abide by all transportation laws and maintain a safe driving record - Inspect and maintain company-provided delivery vehicle and ensure the safety of the loading and unloading process - Establish and maintain outstanding relations with patients and internal team members - Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols - Work on-call rotation [ONLY AS NEEDED] during evening and weekend hours to address any patient medical emergencies in accordance with company and local center policy Requirements: - Must be 18-21 years of age or older - In most states it is 18 so long as the role does not require a Hazmat Certification - Maintain a valid driver's license in state of residence - High school diploma or GED - Communicate effectively with internal coworkers and external patients - Maintain confidentiality and discretion when handling sensitive information - Promote a professional, courteous, and respectful work environment Physical Demands: - Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds Documents No Attachments are added yet
    $33k-38k yearly est. 8d ago
  • Customer Service Representative

    Solectron Corp 4.8company rating

    Customer service assistant job in Northfield, MN

    Job Posting Start Date 01-21-2026 Job Posting End Date 03-21-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Customer Service Representative located in US Minnesota Northfield Reporting to the Sales Operations Manager the Customer Service Representative will be responsible for communicating with customers and deal with customer's inquiries. Sheldahl, a Flex company, has supported the space industry since 1958 by providing thin film materials to space missions worldwide What a typical day looks like: Appropriately utilize system applications and resources to accurately and effectively in providing a comprehensive and high-quality services for all customer needs Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers Interpret customer needs, recognize symptoms, causes and solutions. Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed Demonstrate clear speaking and writing skills in English, and minimize the use of jargon to best ensure customer comprehension In charge of tracking relevant metrics and drive action items based on results KPIs. Coordinate Orderboard, RMA, CMA, AR, OTD, Sales and Export Process. SOX controls knowledge validation prices, incoterms, terms of payment and agreements. Coordination with the warehouse and logistics area of shipments following the shipping instructions requested by the customer, comprehension incoterms and import of records. Correct follow-up and coordination of the different operational areas involved in the planning of production and delivery of FG of a project, in order to help the client in all their requisitions, exceeding their expectations. Monitoring of customer demand, reception of purchase orders and coordination with material and production control for the manufacture of the models requested as a priority by the customer Business and Operations Knowledge EDI, CTO, BTO, BTF, Bilateral and Triangular Invoicing Process. Create CMF, MRF and PQR. Involve in CFT, Operations and customer meetings. The experience we're looking to add to our team, Bachelor's degree 7 years' experience in a Customer Service-related position. Knowledge of the MS Office (Excel, Word), Adobe Math skills Team player Ability to interface and communicate with different levels of the organization Strong communication skills and collaboration Previous Manufacturing industry Here are a few of our preferred experiences: Oracle PF38 #LI-PF1 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Pay Range (Applicable to Minnesota)$49,700.00 USD - $68,300.00 USD AnnualJob CategoryOperations Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
    $49.7k-68.3k yearly Auto-Apply 8d ago
  • Licensed Insurance Customer Service

    State Farm Agency-Rochester, Mn 4.4company rating

    Customer service assistant job in Rochester, MN

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty and Life and Health licenses are required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly pay (depending upon qualifications) Individual bonus as well as team bonus opportunities PTO/Vacation Monthly contribution to a Roth IRA Valuable experience Growth potential/Opportunity for advancement within my office Requirements Auto/Fire/Life/Health insurance license required Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $31k-39k yearly est. 12d ago
  • STUDENT: Call Center Operator/Faith Radio

    University of Northwestern St. Paul 4.0company rating

    Customer service assistant job in Minnesota City, MN

    Title: STUDENT: Call Center Operator/Faith Radio VP Area: VP - Media Department: Faith Radio Network $12.48 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: We are looking for students who can answer incoming telephone calls during our fundraiser event; simply greet the caller and enter their information into our computer system with great attention to detail. Key Responsibilities: * Answer incoming calls, enthusiastically greeting callers * Accurately and efficiently enter caller and donation information into computer system * Keep all caller and donor information confidential Qualifications: * Must be detail-oriented, organized and self-disciplined * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Able to maintain confidential information * Must have proficient computer skills and ability to enter data accurately * Able to work independently and take initiative * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Background Check: Must pass initial and ongoing background checks as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.
    $12.5 hourly 55d ago
  • Customer Service Representative

    Jason Banitt Farmers Insurance Agency 4.3company rating

    Customer service assistant job in Winona, MN

    Job Description The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities Answering phones and assisting walk-in customers Review renewal business and identify appropriate follow-up action based on degree of change Cross-sell/up-sell products to existing customers Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take Solicit, sell, and negotiate new business policies Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need General customer service duties as presented Performs other duties as assigned Requirements Solid background in customer service skills Outstanding written and verbal communication skills Strong organizational skills with attention to detail Outgoing personality and excellent phone etiquette Insurance industry experience preferred but not required Must pass the state of Minnesota insurance licensing exams (if not presently licensed) Proficient in operating personal computers and performing routine calculations Experience with Microsoft Office applications Adhere to company and agency policies and guidelines
    $35k-42k yearly est. 14d ago
  • Customer Service Coordinator

    Valley Craft 3.5company rating

    Customer service assistant job in Lake City, MN

    Responsive recruiter Valley Craft Industries , a part of the Ballymore Company and has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. What We're Looking For A driven, energetic, and outgoing Customer Service Representative to develop and maintain our front line relationship with our valued customers. We are looking for an ambitious, energetic, and out-going person to join our team and help us continue to provide the best service to our customers that Valley Craft is known for. The ideal candidate has a passion for putting the customer first and thrives in a fast-paced multi-tasking environment. What We Offer BENEFITS: Competitive Salary based on experience PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance JOB RESPONSIBILITIES Create a positive experience for all VCI customers and potential customers Effective and timely communication via phone and email Respond and address customer inquiries such as product specifications, pricing, and availability Handle aspects of quotes, order entry, RMA's, technical support, and other daily tasks Perform organized data entry with attention to detail Educate customers, review their needs analysis, and provide solutions Problem solve and generate practical and sensible solutions with your customers and colleagues Multitask and adapt in order to complete various changes requests accurately and in a timely manner Work as an extension of the sales department with incoming and outgoing sales needs Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email Develop and maintain a comprehensive understanding of VCI's products and processes Collaborate and work closely with sales and other departments to provide additional support Be an active team player throughout VCI in order to achieve wider customer and company objectives Maintain positive attitude and open line of communication with customers, co-workers and management Provide feedback and continuous improvement opportunities to management and cross-functional teams Input and track metrics within customer management database Perform other related duties as assigned QUALIFICATIONS High school diploma or equivalent experience 2+ years of successful customer service experience is preferred Excellent listening, verbal, written and interpersonal communication skills Strong technical aptitude and customer service skills Self-motivated, organized, detail-oriented, and strong work ethic Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment A consultative solution-based customer service methodology Adaptable and coachable, seeking feedback to incorporate into daily work style Experience with ERP/CRM systems; Oracle NetSuite or Epicor is a plus but not required Sales support experience is a plus but not required Compensation: $20.00 - $23.00 per hour Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Professional Grade Quality…. Built to Last…. Made in the U.S.A.
    $20-23 hourly Auto-Apply 38d ago
  • Customer Service/Front Desk

    Rochester 3.3company rating

    Customer service assistant job in Rochester, MN

    Benefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Responsibilities: Provide WOW! Customer Service to our members Assist with class scheduling and billing Work in a sales capacity to sell new memberships Job Qualifications and Skills Prior sales experience preferred Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School:Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School - Rochester is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Rochester is an Equal Opportunity Employer. Compensation: $17.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $17 hourly Auto-Apply 60d+ ago
  • Memory Care Coordinator

    Good Neighbor Care 4.0company rating

    Customer service assistant job in Rochester, MN

    Good Neighbor Care's vision is to be "the senior care provider and employer of choice" in the communities we serve. Built upon the guiding values of CARE--Commitment, Attitude, Respect and Experience; Good Neighbor seeks individuals who will assist us in creating a culture of compassion for all. Job Description River Bend Senior Living, a Good Neighbor Care managed community is seeking a Memory Care Coordinator in our Senior Living Community. We are seeking some one with COMPASSION, EMPATHY and strong desire to serve our Senior population. This position meets resident needs by coordinating the overall social operations of the Memory Care/Loving Connections. Develops, organizes and implements balanced memory care activities program that enhances the lives of residents. Acts as liaison to families, community agencies and others directly involved with resident care. This is an exempt position with supervisory responsibilities. Essential Duties and Responsibilities include the following: Employs therapeutic recreational techniques to facilitate internal and external community relations.Counsels residents, assisting them to identify and resolve problems and make effective use of resources. Other duties may be assigned. Works closely with resident care staff to provide specific memory care training. Coordinates with other staff such as dining services, life enrichment, and wellness to implement programs and life enhancement activities tailored for residents in all stages of dementia. Organizes and conducts support groups for residents, including bereavement groups and groups for seniors experiencing depression. Provides services to family members including individual counseling and group work such as support groups, grievance counseling, caregiver groups, and respite care, the aging process and how it affects their health and life styles. Facilitates working relationships with staff of other agencies and institutions, and acts as liaison between clients and agency or institution. Assists residents in finding ways of adjusting to aging changes that will allow for a life style as comfortable as the situation will permit. Prepares and maintains written case records in concert with wellness department including, reports, and forms, performs case follow-up and Supervisory Responsibilities: Supervises employees in the Memory Care and/or Nursing Department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Education and/or Experience: Associates degree in gerontology/healthcare, medical, social or psychological field. Ability to demonstrate company competencies and values. Three to five year's related experience and/or training, or a combination of education and experience. Prior knowledge and specific education related to Alzheimer's and Dementia (Validation Therapy). Intermediate skills in MS Office Suite and Outlook. Demonstrated ability to write and read simple sentences in English. Ability to perform simple math calculations. Demonstrated ability to use reason and sound judgment. Additional Information All persons selected for hire will be required to pass a pre-employment drug screen and background investigation. All Applicants Must Be 18 or Older. We are dedicated to a policy of non-discrimination in employment onany basis. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, creed, color, gender, age, sexual orientation, religion, nation origin,disability, marital status, veteran or military status.
    $37k-46k yearly est. 60d+ ago
  • Part Time Customer Service - Johnson Agency Farmers Insurance

    Joanna Johnson Farmers Insurance

    Customer service assistant job in Rochester, MN

    Job Description Put your skills to better use. Johnson Agency with Farmers Insurance in Rochester, Minnesota. We are looking for a friendly and experienced individual to join our team as a Part-Time Customer Service Representative. In this role, your main job will be to talk and connect with our customers, helping them with their basic insurance changes and billing. It is important to build a good relationship with them so that they feel comfortable and valued. You will also follow up with customers to make sure they are happy with our services, addressing any questions or concerns they may have. This position is perfect for someone who enjoys helping others to make sure their needs are met. If you have experience, or are interested in the insurance industry and are ready to provide excellent customer service, we would love to have you on our team! Join us and help create a great experience for our customers! This position is being offered as limited part time hours, up to 10-20 per week. Flexible work schedule is available and this position could lead to more hours in the future for the right individual. Apply today! Benefits Hourly Base Salary Based on Experience Flexible Schedule Hands on Training Appreciation lunches Home and Work Balance Paid Holidays Monthly Bonus opportunities Buisness Casual Attire No weekend, evenings or holidays Career Growth Opportunities Responsibilities Process customer policy change requests. Handle incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Return phone and text messages promptly. Be outstanding at relationship building. Work independently and as part of a team. Assist clients with billing and coverage questions Gathers information needed to provide quotes for clients Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Background check is required, no individuals with felony records A Property & Casualty insurance license is preferred, must obtain within 60 days of hiring, license assistance available.
    $30k-39k yearly est. 26d ago
  • Customer Service

    Zumbrota Drivetrain

    Customer service assistant job in Zumbrota, MN

    The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment. Essential Duties & Responsibilities: Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc. Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution. Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints. Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues. Requirements Preferred Education and Experience: High school diploma or equivalent required. Some college coursework preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook and Word. Experience with Great Plains a plus. Knowledge and Personal Attributes: Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax. Ability to multitask is a must. Salary Description 20-25
    $30k-37k yearly est. 45d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service assistant job in Rochester, MN

    Job Title: Customer Service Associate .** Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1201 S Broadway, Suite B, Rochester, MN 55904
    $27k-35k yearly est. 60d+ ago
  • Retail Customer Service Specialist (Shared-Multiple Locations)

    1715 High School

    Customer service assistant job in Faribault, MN

    The individual selected for this role will be expected to work at Store #3037, located at: 204 Western Ave., Faribault, MN 55021 This a Full-Time job Starting Pay: $18.78/hr or based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales
    $18.8 hourly Auto-Apply 60d+ ago
  • Customer Experience Coordinator

    Marshalls of Richfield Mn

    Customer service assistant job in Rochester, MN

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2234 3rd Avenue SE Location: USA Marshalls Store 1432 Rochester MNThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 10d ago
  • Customer Service Lead

    Mills Fleet Farm

    Customer service assistant job in Owatonna, MN

    Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties: * Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic * Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe * Be on the move, checking with Cashiers to see if they're experiencing any challenges and give them a helping hand to keep the lines movi * Responsible for managing the customer service desk and cash office operation * Conduct any cash office activities and outside cash handling improvement * Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order * Responsible for customer service supply ordering and inventor * Ensure cash register lanes never get more than 3 customers * Ensure timely retrieval of shopping cart * Ensure that restrooms and customer service areas are properly maintai * Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline * Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: * High School Diploma or GED preferred. * Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. * 2 years of retail management or supervisory experience preferred. * Proven ability to lead, coach, and build relationships in a fast changing environment. * Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. * Demonstrated ability to act decisively and implement solutions. * Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment. * Be comfortable communicating and conducting training. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $34k-43k yearly est. 13d ago
  • Reserving Specialist -Property & Casualty

    Federated Mutual Insurance Company 4.2company rating

    Customer service assistant job in Owatonna, MN

    Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own. Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? Federated Insurance is seeking a detail oriented, self-motivated, data hungry individual to join our team in the role of Reserving Specialist. In this newly developed role, you will retrieve, organize, and review data to ensure accuracy, consistency and efficiency of use. You will collaborate with our Property & Casualty Actuarial team to develop statistical analyses that ensure data and report accuracy. These analyses support critical business decisions. Insurance and actuarial knowledge is not a requirement of this position. Federated provides exceptional 1 on 1 training to get you up to speed on insurance and actuarial specific knowledge that will be used in this role. Minimum Requirements Include: Four year degree in business, accounting, mathematics or computer science, or equivalent experience. Mathematical competence and the ability to understand and utilize computer programming languages. Strong computer knowledge Excellent Microsoft Office skills What We Offer We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. Employment Practices All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization. If California Resident, please review Federated's enhanced Privacy Policy.
    $31k-39k yearly est. Auto-Apply 7d ago
  • Customer Service Lead

    Fleet Farm Careers 4.7company rating

    Customer service assistant job in Owatonna, MN

    Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties: Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe Be on the move, checking with Cashiers to see if they're experiencing any challenges and give them a helping hand to keep the lines movi Responsible for managing the customer service desk and cash office operation Conduct any cash office activities and outside cash handling improvement Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order Responsible for customer service supply ordering and inventor Ensure cash register lanes never get more than 3 customers Ensure timely retrieval of shopping cart Ensure that restrooms and customer service areas are properly maintai Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. 2 years of retail management or supervisory experience preferred. Proven ability to lead, coach, and build relationships in a fast changing environment. Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. Demonstrated ability to act decisively and implement solutions. Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment. Be comfortable communicating and conducting training. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $33k-39k yearly est. 13d ago
  • Customer Service Representative

    Randys Worldwide 4.1company rating

    Customer service assistant job in Zumbrota, MN

    Requirements Preferred Education and Experience: High school diploma or equivalent required. Some college coursework is preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook, and Word. Experience with Great Plains a plus. Experience with an ERP system Experience with a CRM Knowledge and Personal Attributes: Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax. The ability to multitask is a must.
    $31k-39k yearly est. 60d+ ago
  • Customer Specialist/Delivery

    Hom Furniture, Inc. 4.4company rating

    Customer service assistant job in Rochester, MN

    Job DescriptionDescription: Pay $23-$25 Responsibilities The Delivery Driver is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include: Delivering customers' furniture including assembly and installation of the furniture when required. Inspecting furniture for flaws or damage. Resolving customer complaints should they arise. The Delivery Driver will inspect and clean the company vehicle to keep it presentable and functioning. Other duties as assigned Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements: Education: Must be working towards or have a high school diploma or GED. Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical. Experience: 1-3 years related experience preferred. Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment. Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $33k-42k yearly est. 16d ago
  • DME Sales & Service Specialist

    Winona Health 4.1company rating

    Customer service assistant job in Winona, MN

    DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical. Essential Duties & Responsibilities: * Assist patients in the selection of available DME products. * Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed. * Perform maintenance and repair of DME products per manufacturer's guidelines. * Assemble equipment and stock the retail sales floor. * Assist with the DME order intake process. * Contact eligible patients for monthly/quarterly resupply orders. * Perform POS transactions, along with opening and closing duties. * Answer customer inquiries and process patient payments via phone and walk-ins. * Other duties as delegated by management. Supervisory Responsibilities: No direct reports. Essential Skills and Experience: Required: * Effective interpersonal, time management, and organizational skills * Excellent customer service skills Preferred: * Associate's degree in a related field of study. * Experience in DME products and services * Basic computer skills Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
    $30k-34k yearly est. 60d+ ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Rochester, MN?

The average customer service assistant in Rochester, MN earns between $30,000 and $45,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Rochester, MN

$37,000
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