Customer service assistant jobs in Rockford, IL

With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Do you enjoy being out and about vs. sitting in a cubical? Do you have great people skills and want an exciting new career? Are you tired of talking on the phone and never meeting your customers and clients? Are you seeking rapid advancement? Then we would love to hear from you! North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the premier promotional marketing firms in the area specializing in gaining a fast, measurable advantage for clients. North Skyline Managment is looking for "an edge" in advertising and has developed a powerful, word-of-mouth method to their promotional campaigns. This firm specializes in marketing that entails grass roots movement, personality, customer service, and live presentations for clients' brand and services. North Skyline Management is in immediate need of a Customer Service & Sales Assistant to act as a liaison between corporate clients and consumers. You will have the opportunity to build connections with various local businesses and major retailers and establish relationships with their decision makers. You will develop personalized promotional campaigns for clients to create a positive impression of their industries, promote various services, and personally thank customers for their business. Responsibilities of the Customer Service & Sales Assistant: •Provide face to face customer service & sales support during on-site campaigns to create a positive brand experience, and enhance visibility of clients' products and brands in the community. •Develop marketing & sales plans to suit the needs of each client and assist in consumer campaign management. •Remain up-to-date on clients' products, selling advantages, and special offers. •Meet with business prospects to pitch products/services available specifically to them with the goal of generating new business or upgrading existing clientele. •Discover opportunities for revenue. Our Client Offers: •Fun and positive work environment •Opportunity for management •Unlimited opportunities This firm provides individuals with excellent leadership, guidance, and a challenging career path. This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply. Job Requirements Qualifications of the Customer Service & Sales Assistant: •1-2 years' experience in retail, restaurant/food service, sales, hospitality, customer service, and other environments providing front-line, interactive customer service support preferred. •Ability to establish, build, and maintain relationships with customers and prestigious clientele. •Leadership or management experience an asset, especially in a customer service or sales role. •Excellent communication skills. •Leadership experience. •Ability to work in a high energy environment. •Ambition, strong work ethic, and open to new ideas. •Be a self-starter with problem solving skills. •Be a career oriented individual. The Customer Service & Sales Assistant is a full-time, entry level role. If you are interested in this position, please reply to this ad with a copy of your resume. People with the following experience are encouraged to apply: Customer Service & Sales Assistant, Customer Service, Customer Service Support, Customer Service Representative, Sales Representative, Sales Account Management, Marketing, Promotions, Brand Marketing, Client Relations. Key Words: Customer Service & Sales Assistant, Customer Service, Customer Relationship Management, CRM, Customer Service Metrics, Customer Service & Sales, Call Center, Telemarketing, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Service Support, Customer Support, Sales Assistant, Sales Representative, Customer Satisfaction, Consumer Targeted Sales, Consumer Targeted Marketing, Consumer Targeted Advertising & Promotions. Additional Information All your information will be kept confidential according to EEO guidelines.

Department: Customer Service & Development Reports To: Training Team Leader Wage Range: $16.80 - $25.20, plus bonus opportunity As a Customer Service Representative, you will embark in a 12- week training program, including formal classroom and job shadowing. After successful completion of the Customer Service training program, you would be responsible for covering a variety of territories in the absence of the Customer Service Rep. This position is a path to a traditional Customer Service territory, when a vacancy becomes available, typically within 6-12 months of hire. WHAT YOU'LL DO Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution. Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation Process customer orders to ensure internal order deadlines are completed on time Go above and beyond to meet customer needs, including appropriate use of empathy Work closely with a team to include, outside sales, regional teammates, and internal customers. Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE High School Diploma Excellent verbal and written communication skills Proficient in Microsoft programs such as Office, Word, and Excel Ability to process a high volume of request (email/phone) at a fast, accurate pace. YOU MAY ALSO HAVE Bachelor's Degree Two years in a professional, Customer Service environment Appetite and proven ability to build customer relationships Ability to effectively manage multiple tasks simultaneously ROLE SPECIFICS Full-time: Monday - Friday Travel - Occasional overnight travel for outside trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Significant advancement opportunities Potential to work from home after 1 year Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.50 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Burn Boot Camp Burlington is a high-energy fitness community driven by passion, integrity, and the mission to change as many lives as humanly possible. We lead with positivity, exceed the standard, and create an environment where members feel supported, inspired, and part of a family. Were looking for an outgoing, reliable, service-driven individual to be the first and last smile our members see every day. Hours: 3:00PM-7PM Monday-Friday Member Experience Greet every member with warmth, enthusiasm, and genuine connection Support members with check-ins, scheduling, and account questions Create a welcoming, uplifting environment that reflects our core values Celebrate member wins and build strong community relationships Sales & Service Educate prospective members on our training program and membership options Conduct studio tours and assist with membership sign-ups and renewals Support retail sales: restocking, displays, and transactions Operations Maintain a clean, organized front desk and lobby area Assist with childwatch check-ins (if applicable) Help with studio events, challenges, and community initiatives Communicate effectively with trainers, leadership, and members What Were Looking For Positive, energetic, people-focused personality Dependable and consistent with excellent communication skills Ability to multitask in a fast-paced, high-energy environment Comfortable talking to people, selling memberships, and helping members Problem solver with an ownership mindset Passion for health, fitness, and community impact Requirements Must be 18+ Basic computer and customer service skills Ability to work early mornings, evenings, and occasional weekends CPR/AED certified (or willing to obtain after hiring) Why Youll Love Working Here Be part of a mission-driven, positive, high-energy team Make a real difference in peoples lives every day Growth opportunities within a rapidly expanding brand Free membership Supportive, fun, and uplifting work environment

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Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Home State Bank opened its doors to McHenry County in 1915, and for over 110 years we have been serving the McHenry County area. From the beginning, it has been our goal to create a better quality of life for our neighbors, and to work together to build a better community. Our relationship with the community has remained as strong as it was from our beginning, and it continues to grow today. In the words of Home State Bank's Chief Executive Officer, Steven L. Slack, "We are not just out looking for loans and deposits, we are looking for long-term relationships." Home State Bank has a Customer Service Supervisor opening at the downtown Crysal Lake location. The Customer Service Supervisor is a frontline leader responsible for overseeing daily operations, supporting a team of customer service representatives, and ensuring the delivery of an exceptional experience for customers. This role balances hands-on problem-solving with people leadership and process improvement, ensuring that service commitments are consistently met with accuracy, empathy, and accountability. Bilingual in Spanish preferred. This is not a remote position (onsite only) and there is not any relocation assistance available, so local candidates only. You'll serve as a subject matter expert, coach, and escalation point while driving service consistency, operational efficiency, and team engagement. This is an ideal role for someone with deep service experience, strong communication skills, and a proven ability to lead others through change and complexity. WHAT YOU'LL DO Oversee a team of five (5) Customer Service Associates, setting clear expectations, providing day-to-day direction, and coach to ensure high performance and service consistency Monitor, analyze, and report daily workload and service level metrics to ensure timely and accurate resolution of customer requests Serve as the escalation point for complex, urgent, or sensitive client matters; take ownership through resolution Conduct regular one-on-one meetings and formal performance reviews to support development, provide feedback, and address performance concerns in alignment with company expectations Partner with cross-functional teams-including Retail Operations, Compliance, Technology, Mortgage, Commercial, and Retail Sales-to remove roadblocks, share feedback, and improve end-to-end processes. Analyze trends in service activity to identify opportunities for training, quality improvement, and operational efficiencies Champion operational improvements and process enhancements Apply deep operational expertise to solve issues quickly, identify root causes, and implement sustainable solutions Ensure scheduling, staffing, and resource alignment matches client demand and coverage Lead team meetings and contribute to department meetings to reinforce service standards, share updates, and keep the team aligned on priorities Support hiring, onboarding, and training of new team members; serve as a culture carrier and role model Maintain compliance with internal policies, procedures, and regulatory requirements, ensuring the team adheres to operational standards What You Bring Proven ability to lead teams in a customer service or banking operations environment, with a focus on accountability, empathy, and results. Strong organizational and time management skills with the ability to manage both individual and team priorities. Excellent interpersonal communication skills: clear, composed, and able to inspire confidence and trust. Ability to navigate and resolve escalations with professionalism, while coaching others through similar scenarios. Strong analytical skills and attention to detail; comfortable interpreting metrics to assess performance and recommend improvements. QUALIFICATIONS Previous leadership or supervisory role in banking required High school diploma or GED Proven ability to handle escalations and/or complex customer requests Ability to build rapport and trust in a fast-paced, professional environment Strong process orientation with an eye towards efficiency A proactive, solution-oriented mindset focused on delivering value to clients Problem solving and decision making skills with attention to process and risk Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax resume to ************ or apply online at ***************** Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire: Medical through BCBS - 2 PPO Plans and an HMO option if located within Illinois Dental PPO through BCBS Vision insurance through BCBS EyeMed $50,000 in Company Paid Life & ADD and long-term disability insurance 401K after 90 days with company match of 3% after a year Generous Time Off - 2 weeks paid vacation, 1-week Paid Leave for All Workers and 11 paid FDIC holidays, 1 floating holiday (personal) day Tuition reimbursement - courses and books up to $6,000 annually per policy Holiday Party at Boulder Ridge Country Club Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards" TOP Workplace: Financial Institution/Service TOP Workplace: Large Employer (over 100 employees) TOP Professional Services TOP Family-owned Business TOP Business-to-Business Company One of the Top Workplaces: Giving Back to the Community Daily Herald “2022 Best Places to Work in Illinois” Ranked 10 th for Medium Business (100-499 employees) We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Health insurance Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products Follows up on new leads and referrals resulting from telephone, marketing, and email activity Demonstrates the ability to carry on a business conversation with customers Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. QUALIFICATIONS High school diploma or GED required Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills BENEFITS Holidays Paid Time Off (PTO) Flexible Hours Full Time / Part Time Hours Available Opportunity for Advancement Health Insurance EMPLOYMENT TYPE Full-time / Part Time FASTSIGNS #104101 This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Title: Customer Service Associate . $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23 = Clothing Sorter/Hanger, Hardware Sorter $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 26 Golf Center, Hoffman Estates, IL 60169

Share: share to e-mail Job Title: Customer Service Associate . $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23 = Clothing Sorter/Hanger, Hardware Sorter $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 26 Golf Center, Hoffman Estates, IL 60169 Share: share to e-mail

Job Title: Customer Service Associate . $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23 = Clothing Sorter/Hanger, Hardware Sorter $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 26 Golf Center, Hoffman Estates, IL 60169

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Description: Job Title: Customer Service Supervisor Department: Recreation Classification: Seasonal Target hourly hiring rate: $17.00 No Directly Reports To: Recreation Manager-Aquatics & Fitness The Stingray Bay Customer Service Supervisor is a part-time position located at Stingray Bay. The Customer Service Supervisor is responsible for overseeing the daily operations for pool admissions and concessions in compliance with Illinois Department of Public Health Food Service Standards and Huntley Park District Policies and Procedures. The Customer Service Supervisor reports to the Recreation Manager - Aquatics and Fitness Requirements: ESSENTIAL DUTIES/REPONSIBILITIES 1. Responsible for the training, supervision and evaluation of assigned staff. 2. Prepare and conduct in-service staff training. Responsible for the documentation of ongoing training. 3. Responsible for the timely and accurate submittal of payroll information. 4. Order supplies and equipment and arrange for proper distribution. 5. Develop and implement routines, schedules, and procedures for daily operation. 6. Assign staff duties. 7. Must follow cash control procedures. 8. Maintain and review records and evaluations of all operations, staff, and facilities. 9. Provide feedback of vendors, items offered, operations, and recommendations for improvement. 10. Monitor safety and all procedures as they pertain to the complete supervision of all participants and staff. 11. Employee must maintain an organized workspace, which includes, but not limited to having all the necessary supplies, forms, equipment, etc. needed for operations. 12. Employee must respond to internal and external phone calls, e-mails, comments, and suggestions in a timely manner. 13. Employee must accurately answer patron questions in a timely manner. 14. Employee must assist in customer service, which include, but not limited to customer issues, comments, complaints, and concerns. Employee will be assisting the customers in different ways, such as, but not limited to person to person and over the phone, and must be able to assist them immediately or direct the customer to the appropriate manager if necessary. 15. Employee must complete the necessary forms for accidents and incidents. 16. Manages a cost-effective operation within guidelines set by supervisor. 17. Forecasts and plans the purchase of food, supplies and equipment. 18. Oversees and/or participates in menu planning. 19. Responds to customer preferences and industry trends. 20. Ensures that established sanitation and safety standards are maintained. 21. Oversees and participates in the preparation and serving of food. 22. Employee must be able to work independently. 23. Employee must enforce pool rules and regulations 24. Additional responsibilities as needed. 25. Current CPR and first aid certification or able to attain certification prior to opening day of Stingray Bay. QUALIFICATIONS 1. Experience in food preparation and sanitation, familiar with operation of food service equipment and knowledge of health code requirements. 2. Food Service Manager certification is required before the start of the season. 3. Must have excellent computer skills. (Microsoft Office) 4. Ability to learn and use new computer software. 5. Must demonstrate excellent communication (written and verbal), organizational, and customer service skills are required. 6. Be available to work extended hours, including nights, weekends and. 7. Must possess a valid Illinois State Driver's License. MARGINAL FUNCTIONS 1. Employee must attend and contribute to staff meetings. 2. Employee must assist the Recreation Director as requested. 3. Employee is responsible for managing property and equipment through ensuring appropriate levels of safety and cleanliness, by completing the maintenance themselves or identifying and initiating work order requests and repairs. 4. Employee must attend workshops, and seminars pertaining to employee's position, as needed, for new ideas, developments, regulations, and techniques. 5. Assists and substitutes for staff as needed. COGNITIVE CONSIDERATIONS 1. Employee must have the ability to read and understand materials, such as, but not limited to, rules and regulations books, manuals, and schedules. 2. Employee must be able to make decisions objectively based on customer service and fiscal constraint. 3. Employee is responsible for keeping organized records and reports. PSYCHOLOGICAL CONSIDERATIONS 1. Employee must be able to work independently in day-to-day operations with general direction of the Recreation Manager. 2. Employee must have the ability to delegate work, where appropriate, in order to accomplish work most effectively. 3. Employee must demonstrate leadership qualities to perform required work. 4. Employee must have the ability to maintain self-control and composure in difficult situations. 5. Employee must have the ability to recognize priorities and meet deadlines. 6. Employee must have the ability to receive constructive criticism and/or supervision. 7. Employee must have the ability to be flexible and adaptable to new situations. 8. Employee must possess enthusiasm and drive with a desire to accomplish goals and objectives 9. Must possess a pleasant demeanor and have the ability to interact with the public in a courteous manner at all times. 10. Employee must be able to resolve differences and problems that arise with patrons, or when necessary seek the assistance of the Recreation Director in resolving such issues. ENVIRONMENTAL CONSIDERATIONS 1. Employee may be exposed to indoor or outdoor conditions, including extreme heat and humidity, cold, and rain. 2. Employee must operate and handle assigned equipment. PHYSICAL REQUIREMENTS 1. While performing this job, the employee is required to speak and listen, stand, walk, use hands, sit, stoop or kneel, bend and lift and/or move up to 30 pounds. 2. Employee must have the physical agility to maintain mobility from site to site and be able to perform manual tasks. 3. Employee may perform duties, which include, but not limited to lifting, stooping, bending, twisting, and climbing. 4. Employee may need to stand for prolonged periods of time. 5. Specific vision requirements include, distance, color vision, peripheral and depth perception and ability to adjust focus. 6. Must be able to maintain safe and well-organized work areas. 7. Must be able to function in stressful situations. 8. Worker must be able to follow directions with safe follow through and exercise good judgment and safety awareness. Reasonable accommodations may be made to enable individuals with disabilities. SAFETY AND FACILITY REQUIREMENTS 1. Must comply with facility procedures for food storage and preparation in observance of IDPH standards. 2. Assure a safe and hazard free environment by inspecting and taking the necessary action to correct and safeguard against potential problems and/or accidents. 3. Must comply with all safety policies and procedures now in effect or adopted in the future. 4. Worker must be able to follow directions with safe follow through and exercises good judgement and safety awareness. 5. Worker will use all required PPE. 6. All unsafe conditions are to be reported to your supervisor immediately. OUTLINE OF BENEFITS CAN BE LOCATED HERE GENERAL STATEMENT OF POLICIES, SAFETY, ETC. It is expected that all Huntley Park District Staff work toward the Mission, Vision and Core Values of the Huntley Park District and comply with the policies and procedures as set forth by the Board of Commissioners. Resources that outline these policies and procedures include the Board Policy Manual, Personnel Policy Manual, Safety Manual, Departmental Manual, Area or Job Specific Manuals and other written or verbal procedures as provided by your supervisor. As all situations cannot be documented even in manuals such as these, it is further expected that your actions as an employee are always performed with safety in mind, respect of your fellow staff and customers in mind, and at the direction of your supervisor. It is expected that all staff will learn and understand these policies and procedures. This job description is meant as an outline of the job and does not represent all duties or a contract of employment. Approved

ABC Supply is North America's largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. ABC Supply is looking for a Customer Support Specialist to join the Beloit Team. We know you're going to love it here! ABC Supply has an outstanding culture, and the employee experience is fantastic! This position is a fast paced, cross-functional support role. The ideal candidate possesses a strong understanding of accounting principles, meticulous attention to detail and the capability to identify and address customer concerns effectively and efficiently. What You'll Do: Responsible for handling routine customer service inquiries via phone, chat, and email Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer Accepts and processes customer payments Offer guidance on processes and troubleshoot common questions on programs and systems used Essential Qualifications: 1-2 years Help Desk or Customer Service experience Excellent Customer Service skills are required Self-Motivated Time Management Skills Detail orientated & thorough Great Organization and Research Skills Experience with accepting large volumes of incoming calls and emails Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

We are seeking a bilingual (English and Spanish) individual who excels in customer service to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor. Responsibilities: Provide exceptional customer service to both suppliers and walk-in clients, communicating fluently in both English and Spanish. Maintain a clean and organized work area. Assist with various requests and tasks on the production floor as needed. Handle customer inquiries and resolve issues with a positive, helpful attitude. Collaborate with the production team to ensure smooth operations and client satisfaction. Manage and organize documentation related to customer interactions. Requirements: Fluency in both English and Spanish. Strong customer service skills with a friendly and professional demeanor. Ability to multitask and manage time effectively. Willingness to perform cleaning duties and assist with various production tasks. Capable of working in a fast-paced environment. If you are bilingual, have a passion for customer service, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 486 Randall Rd Location: USA TJ Maxx Store 0831 South Elgin ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3400 Shoppers Drive Location: USA TJ Maxx Store 1173 Mchenry ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.