Customer service assistant jobs in Santa Maria, CA

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Electronic Services Associate 1
Coasthills Federal Credit Union 4.0
Customer service assistant job in Santa Maria, CA
Under the general supervision of the Electronic Services Manager, the Electronic Services Associate 1 is responsible for a variety of Electronic Services department duties, including but not limited to Automated Clearing House (ACH), ATMs (verification, balancing, and cash orders), Mobile Deposit processing and verification, Item Processing, Wire Processing (outgoing input and verification, incoming processing, and disputes), Online Banking inquiries, Check and ATM Disputes. They are also responsible for assisting with Fed Adjustments, Shared Branching transactions including disputes and adjustments, and advanced functionality within Online Banking (services which utilize an additional vendor such as external transfers, Bill Pay, Credit Cards, etc.) ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs. Ensures ACH, payroll and member share drafts are posted in a timely manner, in accordance with all applicable regulations and credit union policies and procedures. Provides timely support to member facing and other internal staff. Responsible for daily and monthly reconciliation of Department GL's. Posts entries to appropriate GLs. Regularly attends and participates in in-house training. Stays updated on regulatory changes related to Electronic Services, payment solutions and depository products. Ensures that the credit union remains compliant with NACHA industry regulations. Maintains appropriate user roles in applicable Electronic Services systems and ensures a working knowledge of updates and enhancements appropriately. Monitors the Electronic Services Help Desk Channel and assigns tickets to appropriate parties. Monitors the Electronic Services TEAMS Channel and responds timely to all inquiries. Handles incoming inquiries from CoastHills employees related to Consumer Online Banking and related services. Ensures ACH, Payroll, and member share drafts are posted in a timely manner, in accordance with all applicable regulations and credit union policies and procedures. Assists Management in ensuring timely and accurate processing of Remote Deposit and Mobile Deposit items. Ensures Wire Request from all branches and departments are processed timely and accurately according to internal and Fed timelines. Processes shared network disputes and maintains GLs associated with said transactions. Processes check collection items from other financial institutions. Processes adjustments received by the Fed. Receives, reviews and processes returned deposit items. Reviews and prepares transit items, encodes checks as necessary, bundles, totals and forwards to check processor. Researches and adjusts encoding errors. Responsible for Item Processing Resolves ATM maintenance issues throughout the Credit Union footprint. Prepares and maintains reports on ATM downtime and preventative maintenance. Follows established departmental policies and procedures necessary to settle and balance ATMs. Ability to work evenings and weekends, and to be on-call as needed. Performs duties as assigned by management and may be assigned to work at any branch/location. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience One year of increasingly responsible related experience within a financial institution. Certificates, Licenses and Registrations None. Knowledge Board policies and Credit Union goals, organizational structure, policies, procedures (including Office Procedure Manual and Employee Handbook) and practices. Credit Union products, services, programs, and promotions. Computer system/software to effectively perform job. Other Skills and Abilities Operates a variety of office equipment and machines. Ability to travel, attend, and participate in training and meetings at various locations. Ability to work a variety of hours, including evenings and weekends. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job, the employee: Occasionally (up to 3 hours per workday) Frequently (3 - 6 hours per workday) Regularly (more than 6 hours per workday) Sits X Stands X Walks X Bends neck or waist X Twists neck or waist X Stoops or kneels X Uses hands to finger, handle or grasp X Repetitively uses fingers X Reaches, pulls or pushes below shoulder level X Reaches, pulls or pushes above shoulder level X Lifts and carries 11 to 25 pounds Up to 10 pounds Talks X Hears X Sees X Drives a vehicle X WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working Condition: The worker is not substantially exposed to adverse environmental conditions. Mobility Moderate Noise Level Moderate AFFIRMATIVE ACTION/EEO STATEMENT: CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here .
$35k-47k yearly est. Auto-Apply 32d ago
Sales and Customer Service Associate
PPI Associates 4.9
Customer service assistant job in Santa Maria, CA
At PPI Associates, we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch. We build trust, answer questions, and turn technical details into stories people understand. Because for us, it's not about selling a product; it's about making life a little easier. So imagine helping families stay in touch, entrepreneurs keep their business running, and grandparents stream their grandkids' recitals - all in a day's work. As a Sales and Customer Service Associate for Frontier Communications, you'll do more than sell services: you'll build trust, answer questions, and make life a little easier for every customer you meet. If you love helping people and making someone's day brighter, you'll fit right in. Ready to connect communities while launching a sales career? APPLY NOW and make an impact with Frontier! Sales and Customer Service Associates Are Responsible For: Driving direct-to-consumer sales for Frontier Communications by actively seeking out and engaging with potential residential customers Engaging with customers in neighborhoods through proactive outreach and on-site interactions to understand their telecommunication needs Presenting tailored product solutions based on customer needs by carefully assessing their current services and identifying opportunities for improvement or new offerings Utilizing in-depth product training to inform sales interactions, ensuring accurate and comprehensive information is provided to customers regarding Frontier Communications' services Employing a consultative sales approach to build rapport and trust, focusing on understanding customer challenges and offering solutions that genuinely benefit them Identifying and cultivating new customer relationships through networking, referrals, and strategic outreach to expand Frontier Communications' customer base Achieving and exceeding sales targets and quotas by consistently applying effective sales strategies and maintaining a high level of performance Contributing to measurable growth and customer satisfaction by not only closing sales but also ensuring a positive customer experience that leads to long-term loyalty and positive referrals Sales and Customer Service Associates should possess these attributes: High school diploma or equivalent (required) Bachelor's degree in Marketing, Communications, or a related field (a plus) Prior experience in sales, customer service or any client-facing roles Excellent communication and interpersonal skills Strong organizational and multitasking abilities Comfortable in a commission-based environment Able to handle rejection gracefully Reliable transportation with a good driving record High performance equals high pay-this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages
$33k-42k yearly est. Auto-Apply 4d ago
Customer Service Representative Join a Stable, Family-Owned Company
Brezden Pest Control
Customer service assistant job in San Luis Obispo, CA
Full-time position with great pay, strong benefits, and long-term stability on the Central Coast. Compensation: $20$25 per hour (Full-Time, Not Remote) About the Role Brezden Pest Control, a respected family-owned business in San Luis Obispo, is seeking a Customer Service Representative to support our Pest Department. This position is ideal for someone who is organized, dependable, and takes pride in delivering quality service. Youll be the hub of communication between customers, technicians, and management ensuring smooth, efficient operations every day. Key Responsibilities Professionally handle and direct customer calls Schedule and confirm service appointments Prepare and process billing and invoices Support field technicians with scheduling and dispatch coordination Qualifications Strong organizational and multitasking skills Excellent written and verbal communication Proficiency with Microsoft Office and CRM tools Previous administrative or customer service experience preferred Compensation & Benefits $20$25 per hour, depending on experience Health insurance, paid vacation, and sick leave 401(k) with company match, profit sharing, and disability coverage Why Brezden Pest Control Weve built our reputation through decades of quality service and employee commitment. Join a company where your reliability and professionalism are valued and where your career can thrive. Compensation details: 20-25 Hourly Wage PI80b2d9a1cec0-31181-38895639
$20-25 hourly 8d ago
Customer Service Supervisor / Human Resources Recruitment Coordinator
All Ways Caring Homecare
Customer service assistant job in San Luis Obispo, CA
Job Description The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. Responsibilities Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required
$36k-51k yearly est. 21d ago
Customer Service Representative
Marborg Industries
Customer service assistant job in Santa Maria, CA
JOB TITLE: Customer Service Representative Work onsite (No remote work) Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment. DUTIES AND RESPONSIBILITIES include but are not limited to the following : Professionally handle a high volume of incoming calls and inquiries. Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions. Works with customers on all commercial and residential “Go Backs, “Misses”, and general driver communication follow-up. Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off. Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation. Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services. Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services. Initiate the Batch Print process for all work orders for the next day and distribute accordingly. Backs up and supports other office personnel when they are unavailable. Audits paperwork to ensure that the service required was received by the customer. Dispatches as needed to respond to incoming service orders and resolve route and service issues. Possess a strong knowledge of internal processes, and understand the correlation and link between all business units. Uses a database system to gather and input notes, changes, or work order actions in customer accounts. Meets or exceeds service quality and productivity goals set for the position. Attends mandatory training to enhance system and equipment knowledge and customer service skills. Communicates inter-departmentally with Santa Barbara offices via email; phone, and chat Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: A minimum of 2 years of experience in a high-volume Call Center is required. Proficient in building trusting relationships with customers and being attentive to their needs. Customer-focused and exceptional listening abilities. Ability to effectively make quick, sound decisions. Professional phone and email etiquette. Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing. Work efficiently and effectively, both independently and as a team, to meet MarBorg's customer service standards. Proficiency in the use of Microsoft Office software. Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Bilingual English and Spanish skills a plus. EDUCATION and/or EXPERIENCE: High School diploma or general education degree (GED); and two years of related customer service experience are required. CORE COMPETENCIES: Doing Good: Maintains and promotes integrity and values in the conduct of all activities. Making Good: Takes responsibility and ownership for a problem, project, or issue. Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment. Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction. Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers. Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day. JOB SPECIFIC COMPETENCIES: Active Listening, Attention to Detail, Calm Under Pressure , Caring, Communication, Conflict Resolution, Teamwork LANGUAGE SKILLS: Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: We are a drug-free & alcohol-free work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.
$32k-42k yearly est. Auto-Apply 12d ago
(7881) Santa Maria: Customer Service Rep
Domino's Franchise
Customer service assistant job in Santa Maria, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 12d ago
Community Service Specialist I (CSS I)
California State University System 4.2
Customer service assistant job in San Luis Obispo, CA
Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services. The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety. Key Qualifications * Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns. * Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms. * Assist in the education, intervention, and enforcement of campus policies and regulations. Education and Experience * High school diploma or equivalent and three months of related experience. Licenses, Certificates, Credentials * Possession of a valid Driver's License or the ability to obtain one by the date of hire. * Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university). * Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department. Salary and Benefits Anticipated Hiring Range: $48,672 - $54,804 annually Classification Range: $41,532 - $60,516 annually Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Oct 13 2025 Pacific Daylight Time Applications close:
$48.7k-54.8k yearly 47d ago
Customer Service Representative
Chevron Stations
Customer service assistant job in Santa Maria, CA
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1974 Station Address: 3580 Santa Maria Way, Santa Maria CA, 93455 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18-19 hourly Auto-Apply 60d+ ago
Customer Service Supervisor / Human Resources Recruitment Coordinator
Brightspring Health Services
Customer service assistant job in San Luis Obispo, CA
Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $20.00 - $21.00 / Hour
$20-21 hourly Auto-Apply 37d ago
Sales and Customer Service Representative
Injectorsdirect.com
Customer service assistant job in San Luis Obispo, CA
Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Who We Are: InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions. Sales and Customer Service Representative Job Duties: The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must. Experience Needed: Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day. What We Value: Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day. Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times. Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed. Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations. What We Offer: Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases. Performance based bonus opportunities Medical, Vision, and Dental Benefits 401K Retirement Plan with 4% Employer Matching Paid Holidays Paid Vacation and Sick Time A break room stocked with snacks and drinks VIP access to company sponsored events Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour Our Mission At InjectorsDirect.com it is not only our job to provide customers with the best experience possible, it is our purpose. As the industry-leading team, we challenge the status quo. We never compromise in the pursuit of continuous improvement, striving to become the best versions of ourselves. Core Values We Work H.A.R.D. Highest Quality We know quality is paramount in everything we do, this allows us to be proud of our work. Attention to Detail We obsess over the details, big or small. Accuracy is the main focus at all times. Reliability We rely on our teammates to work together effectively to complete our daily tasks, and to achieve our strategic goals. Dedication We are dedicated to professionalism, speed, and efficiency, always exceeding expectations. About us InjectorsDirect.com was founded in San Luis Obispo, California in 2009. After having to replace the injectors in an LB7 Duramax, we realized that there needed to be a better way for diesel pickup owners to get quality fuel injection parts for their trucks at reasonable prices. We offer parts for Duramax, Cummins, and Power Stroke Diesel engines. Our expert technicians are trained to test and service all the products we offer.
$20-30 hourly Auto-Apply 60d+ ago
Reservations Agent - PM Full Time
Sycamore Mineral Springs Resort 3.7
Customer service assistant job in San Luis Obispo, CA
Job Description Job Summary: Responds to communications from guests concerning reservations arriving by mail, telephone, fax, or Internet. DEPARTMENTAL EXPECTATION OF EMPLOYEE: Adheres to Sycamore's Policies, Procedures and Safety protocols. Acts as a role model within and outside Sycamore. Maintains a positive and respectful attitude with coworkers and customers. Consistently reports to work on time prepared to perform duties of position. DUTIES AND RESPONSIBILITIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Regular and reliable attendance. Answers the phone. Processes reservations by mail, telephone, fax, or Internet. Processes reservations from the sales office, other hotel departments, and travel agents. Demonstrate thorough knowledge of the property, room types and room amenities. Knows the selling status, rates, and benefits of all packages and specials. Creates and maintains reservation records. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. Understands the resort's policy on guaranteed reservations and no-shows. Tracks future room availability on the basis of reservations. Assists in pre-registration activities when appropriate. Monitors advance deposit requirements. Employees may occasionally be asked to perform work on special assignments in addition to normal job duties. CUSTOMER SERVICE: Resolves guest problems quickly, efficiently, and courteously. Maintains detailed knowledge about the hotel's services and hours of operations. Make sure that all our guests get the highest level of service. Maintain and train the highest levels of customer service to all staff. Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy. Review Customer Surveys and share results with staff. QUALIFICATIONS: To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. 1-2 years hospitality or customer service, preferably in hotel/reservations setting. Must be able to work holidays, weekends and evenings. Bilingual skill is a plus. Excellent phone etiquette and ability to multitask across different systems. Sales focused mindset. Ability to drive conversation and upselling. Proficient in Microsoft Word, Excel, POS and Payroll systems. Excellent written and oral communication skills. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail for reservations and notes. Proficient on Microsoft Word, Excel, and outlook. Knowledge of PMS (Maestro), AKIA, Book 4 Time a plus. Excellent customer service skills. Ability to understand and follow written and verbal instructions. Professional appearance and demeanor. Ability to effectively communicate with people at all levels and from various backgrounds. Typing skills and ability to operate standard office equipment including copier, fax, telephone, calculator, etc. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: Calculate figures and amounts. Coordinate multiple tasks simultaneously. Ability to work in stressful situations. Ability to work in a constant state of alertness and in a safe manner. Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell. The employee must occasionally lift and/or move, carry, push and pull up to 30lbs. WORK ENVIRONMENT: The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces. Sycamore reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time.
$30k-36k yearly est. 5d ago
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Customer service assistant job in Goleta, CA
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$32k-42k yearly est. 37d ago
Customer Service Representative
Conversio Health 3.7
Customer service assistant job in San Luis Obispo, CA
Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus. Responsibilities: • Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company. • Provide outreach to potential patients, verify information and complete intake form. • Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf. • Ensure that all Local, State and Federal laws are being followed. • Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality. • Maintain a high work ethic, including attendance and professionalism in all areas. Minimum Qualifications: • Minimum 1 year telephonic customer service and/or telephonic sales experience. • Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts. • Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales. • Must have demonstrated professional demeanor. • Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks. We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
$11.5 hourly 60d+ ago
Behavior Intervention Services Specialist
San Luis Obispo County Office of Education
Customer service assistant job in San Luis Obispo, CA
San Luis Obispo County Office of Education See attachment on original job posting Required: 1. Bachelor's degree or higher in psychology, education, or related field. 2. Coursework in applied behavior analysis (ABA), school counseling and/or other educational field. 3. Certified as a Board Certified Assistant Behavior Analyst (BCaBA) or Board Certified Behavior Analyst (BCBA), Registered Behavior Technician (RBT) or current enrollment towards certification, or any educational certification (PPS, Teaching Credential, etc.). 4. Two or more years of experience working with students with special needs in a classroom or similar learning environment using behavior modification, management, and functional analysis. 5. First Aid and CPR certification (provided by SLOCOE) must be obtained within 130 days of employment. 6. Non-Violent Crisis Intervention Certification (provided by SLOCOE) must be obtained within 130 days of employment. Desired: 1. Emergency 30 Day Sub Permit or eligibility and willingness to apply. REQUIRED DOCUMENTS IN ADDITION TO APPLICATION:
$39k-64k yearly est. 60d+ ago
Community Service Specialist I (CSS I)
Cal Poly 4.1
Customer service assistant job in San Luis Obispo, CA
Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community. Department Summary Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services. The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety. Key Qualifications Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns. Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms. Assist in the education, intervention, and enforcement of campus policies and regulations. Education and Experience High school diploma or equivalent and three months of related experience. Licenses, Certificates, Credentials Possession of a valid Driver's License or the ability to obtain one by the date of hire. Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university). Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department. Salary and Benefits Anticipated Hiring Range: $48,672 - $54,804 annually Classification Range: $41,532 - $60,516 annually Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days.
$48.7k-54.8k yearly 60d+ ago
Customer Service Representative - Tackle Warehouse - San Luis Obispo, CA
Sports Warehouse 3.7
Customer service assistant job in San Luis Obispo, CA
$17.00 - $20.00 an hour Hiring part time employees, 20 hours per week, for a closing shift. This shift requires working until 6 pm, and a Saturday shift is also required. requires physically reporting to work in San Luis Obispo, Ca. Sports Warehouse About Us We are a growing e-commerce company that specializes in bass fishing, tennis, running, pickleball, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding products. Our goal is to provide a top-notch customer shopping experience by recommending the right products and delivering the best possible service. We believe in striving for excellence while finding simple solutions to get the job done. We are looking for reliable and personable individuals to help us build lasting relationships with our Tackle Warehouse customers as a phone CSR. Fishing experience is a plus but not a requirement! Sports Warehouse is comprised of:Tackle WarehouseTennis WarehouseRunning WarehousePickleball WarehouseRiding WarehouseInline/Ice WarehouseSkate Warehouse Requirements The ideal candidate will Enjoy fishing for fun and relaxation or sport. Experiential knowledge of fishing products, their purpose and benefits. Deliver friendly, professional and helpful support to all customers and assist in meeting needs or exceeding their expectations. Possess excellent verbal and written communication skills. Problem solve and utilize available resources to locate answers to product/order questions. Demonstrate a comprehensive understanding of current company policies, procedures, products and services. Be flexible during busy times by helping fellow co-workers and function as part of a team. Have the ability to multi-task and remain composed under pressure. Continually learn and develop skills relevant to the role. Bring a positive attitude and strong work ethic to the workplace. Required Skills Communicate clearly and professionally Listen well to customers and provide service in a friendly, patient and calm manner Take direction well and learn in a fast-paced environment Focus, maintain attention to detail and balance multiple duties in a dynamic environment Ability to work independently and productively prioritize tasks Recognize the need to ask for assistance. Previous customer service experience desired Benefits & Perks All Employees: Merchandise discounts with all Sports Warehouse companies Access to on-site fitness facility Paid sick time 401(k) and profit-sharing programs Opportunities for growth Employee appreciation events Work Environment: This role functions within a professional and collaborative office setting, regularly utilizing standard office equipment such as computers, tablets and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Regularly required to handle objects, type on a computer, use tablets and phones and computer software. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Frequently required to sit in a stationary position for prolonged periods of time, in addition to occasionally moving about inside the building. Occasionally required to stand, stoop, bend, twist, reach, kneel, crouch or climb.???? Must regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items that weigh between 10 - 20 pounds and rarely lift and/or move items that weigh between 20 - 50 pounds.? May require standing for prolonged periods of time and use of hands, fingers, wrists, and arms while stringing racquets.?
$17-20 hourly 24d ago
Electronic Services Associate 1
Coasthills Federal Credit Union 4.0
Customer service assistant job in Santa Maria, CA
Job DescriptionSUMMARY Under the general supervision of the Electronic Services Manager, the Electronic Services Associate 1 is responsible for a variety of Electronic Services department duties, including but not limited to Automated Clearing House (ACH), ATMs (verification, balancing, and cash orders), Mobile Deposit processing and verification, Item Processing, Wire Processing (outgoing input and verification, incoming processing, and disputes), Online Banking inquiries, Check and ATM Disputes. They are also responsible for assisting with Fed Adjustments, Shared Branching transactions including disputes and adjustments, and advanced functionality within Online Banking (services which utilize an additional vendor such as external transfers, Bill Pay, Credit Cards, etc.) ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs. Ensures ACH, payroll and member share drafts are posted in a timely manner, in accordance with all applicable regulations and credit union policies and procedures. Provides timely support to member facing and other internal staff. Responsible for daily and monthly reconciliation of Department GL's. Posts entries to appropriate GLs. Regularly attends and participates in in-house training. Stays updated on regulatory changes related to Electronic Services, payment solutions and depository products. Ensures that the credit union remains compliant with NACHA industry regulations. Maintains appropriate user roles in applicable Electronic Services systems and ensures a working knowledge of updates and enhancements appropriately. Monitors the Electronic Services Help Desk Channel and assigns tickets to appropriate parties. Monitors the Electronic Services TEAMS Channel and responds timely to all inquiries. Handles incoming inquiries from CoastHills employees related to Consumer Online Banking and related services. Ensures ACH, Payroll, and member share drafts are posted in a timely manner, in accordance with all applicable regulations and credit union policies and procedures. Assists Management in ensuring timely and accurate processing of Remote Deposit and Mobile Deposit items. Ensures Wire Request from all branches and departments are processed timely and accurately according to internal and Fed timelines. Processes shared network disputes and maintains GLs associated with said transactions. Processes check collection items from other financial institutions. Processes adjustments received by the Fed. Receives, reviews and processes returned deposit items. Reviews and prepares transit items, encodes checks as necessary, bundles, totals and forwards to check processor. Researches and adjusts encoding errors. Responsible for Item Processing Resolves ATM maintenance issues throughout the Credit Union footprint. Prepares and maintains reports on ATM downtime and preventative maintenance. Follows established departmental policies and procedures necessary to settle and balance ATMs. Ability to work evenings and weekends, and to be on-call as needed. Performs duties as assigned by management and may be assigned to work at any branch/location. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience One year of increasingly responsible related experience within a financial institution. Certificates, Licenses and Registrations None. Knowledge Board policies and Credit Union goals, organizational structure, policies, procedures (including Office Procedure Manual and Employee Handbook) and practices. Credit Union products, services, programs, and promotions. Computer system/software to effectively perform job. Other Skills and Abilities Operates a variety of office equipment and machines. Ability to travel, attend, and participate in training and meetings at various locations. Ability to work a variety of hours, including evenings and weekends. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job, the employee: Occasionally (up to 3 hours per workday) Frequently (3 - 6 hours per workday) Regularly (more than 6 hours per workday) Sits X Stands X Walks X Bends neck or waist X Twists neck or waist X Stoops or kneels X Uses hands to finger, handle or grasp X Repetitively uses fingers X Reaches, pulls or pushes below shoulder level X Reaches, pulls or pushes above shoulder level X Lifts and carries 11 to 25 pounds Up to 10 pounds Talks X Hears X Sees X Drives a vehicle X WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working Condition: The worker is not substantially exposed to adverse environmental conditions. Mobility Moderate Noise Level Moderate AFFIRMATIVE ACTION/EEO STATEMENT: CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here .
$35k-47k yearly est. 2d ago
Customer Service Supervisor / Human Resources Recruitment Coordinator
All Ways Caring Homecare
Customer service assistant job in San Luis Obispo, CA
Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $20.00 - $21.00 / Hour
$20-21 hourly Auto-Apply 20d ago
Migrant Education Services Specialist/Recruiter, Bilingual
San Luis Obispo County Office of Education
Customer service assistant job in San Luis Obispo, CA
San Luis Obispo County Office of Education See attachment on original job posting Required: 1. High school graduation or equivalent. 2. An AA degree (or equivalent) or passage of proficiency examination in compliance with Education Code and Every Student Succeeds Act. 3. One year experience working in community service programs or related fields. 4. Certification of Identification and Recruitment or willingness and ability to become certified within probationary period. 5. Ability to read, speak, and write in designated second language, as evidenced by SLOCOE bilingual exam. 6. First Aid and CPR certification (provided by SLOCOE) must be obtained within 130 days of employment. Desired: 1. AA degree in a related field. 2. College level coursework in education, sociology, or equivalent discipline. REQUIRED DOCUMENTS:
$39k-64k yearly est. 60d+ ago
Community Service Specialist I (CSS I)
Cal Poly 4.1
Customer service assistant job in San Luis Obispo, CA
Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community. Department Summary Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services. The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety. Key Qualifications * Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns. * Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms. * Assist in the education, intervention, and enforcement of campus policies and regulations. Education and Experience * High school diploma or equivalent and three months of related experience. Licenses, Certificates, Credentials * Possession of a valid Driver's License or the ability to obtain one by the date of hire. * Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university). * Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department. Salary and Benefits Anticipated Hiring Range: $48,672 - $54,804 annually Classification Range: $41,532 - $60,516 annually Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days.
$48.7k-54.8k yearly 60d+ ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Santa Maria, CA?

The average customer service assistant in Santa Maria, CA earns between $30,000 and $50,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Santa Maria, CA

$39,000

$30,00010%

$39,000Median

$50,00090%

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Office and Administrative Industry
Customer Service Assistant Jobs
Locations
Santa Maria, CA
Customer Service Assistant Santa Maria, CA Jobs

Customer service assistant jobs in Santa Maria, CA

Electronic Services Associate 1

Sales and Customer Service Associate

Customer Service Representative Join a Stable, Family-Owned Company

Customer Service Supervisor / Human Resources Recruitment Coordinator

Customer Service Representative

(7881) Santa Maria: Customer Service Rep

Community Service Specialist I (CSS I)

Customer Service Representative

Customer Service Supervisor / Human Resources Recruitment Coordinator

Sales and Customer Service Representative

Reservations Agent - PM Full Time

Aviation Front Desk Customer Service Representative

Customer Service Representative

Behavior Intervention Services Specialist

Community Service Specialist I (CSS I)

Customer Service Representative - Tackle Warehouse - San Luis Obispo, CA

Electronic Services Associate 1

Customer Service Supervisor / Human Resources Recruitment Coordinator

Migrant Education Services Specialist/Recruiter, Bilingual

Community Service Specialist I (CSS I)

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Santa Maria, CA?