Radiology Coordinator - Urgent Care
Customer service assistant job in Old Saybrook, CT
Highlights
Department: Urgent Care Middletown
Hours: 38.00 per week
Shift: Shift 1
The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality.
Essential Duties & Responsibilities
Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards.
Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints.
Provides a high level of expertise to mentor staff/students and problem solving.
Perform regular QC checks and coordinate machine maintenance as needed.
Perform regular QA checks for each technician. Provide coaching and additional training when necessary.
Address and record any errors or incidents with technicians.
Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs.
Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale.
Applies the principles of teamwork in all aspects of providing patient services.
Minimum Qualifications
Graduate of a JRCERT accredited Radiography program.
ARRT Certification/Eligible in good standing
State of Connecticut License/Eligible
High School Diploma or GED equivalent
Preferred Qualifications
Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required.
One to three years leadership experience including coaching and counseling staff, and developing staff schedules.
Bachelor degree or equivalent experience preferred.
Demonstrated high level of technical expertise and competency in two or more imaging modalities.
Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required.
Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required.
Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required.
Demonstrated flexibility, teamwork and the ability to build consensus required.
Computer skills including word processing and spreadsheets preferred.
Comprehensive Benefits Offered
Competitive and affordable benefits package
Shift Differentials
Continuing Education assistance
Tuition reimbursement
Student Loan relief through Fiducius
Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Customer Service Specialist
Customer service assistant job in Middletown, CT
LHH Recruitment Solutions is seeking a Customer Service Specialist to join our client's client relations team. The Customer Service Specialist provides comprehensive client service and support to clients of a global custodian firm. This role involves resolving inquiries, offering guidance, executing instructions, and ensuring clients receive personalized and attentive service. The ideal candidate will possess strong communication skills, financial acumen, and a commitment to delivering exceptional service to high-net-worth individuals and families.
Location: Hartford, CT
Shifts: 8AM EST - 5PM EST / 10AM EST - 7PM EST
Key Responsibilities:
Process shareholder requests accurately and efficiently, including purchases, redemptions, exchanges, and account updates.
Assist clients in completing required documentation for account transactions and ensure compliance with regulatory requirements.
Investigate and resolve customer issues or discrepancies related to account transactions, shareholder records, and transfer agency processes.
Educate clients on transfer agency procedures, policies, and regulations to facilitate smooth transactions and ensure client understanding.
Respond to client inquiries regarding retirement plan payments, including periodic and non-periodic payments.
Assist clients with understanding their payment options, including lump sum distributions, death benefits, rollovers, and loan withdrawals.
Reprint tax forms, verify current record information, and send change request forms to participants as requested.
Respond to customer inquiries via phone regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Deliver first-class inbound client service as part of our Fund Services operations.
Communicate complex information clearly and professionally, both verbally and in writing.
Resolve client issues or provide alternative solutions, addressing client friction points.
Maintain outstanding client service through NPS and other metrics, ensuring a best-in-class experience.
Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations.
Qualifications:
High School Diploma or Equivalent
At least 2+ years of previous customer service experience, in the global financial services industry with exposure to treasury management and benefit distribution a must.
Experience in brokerage operations, accounting, finance, economics, investment banking, or capital markets along with benefits distribution.
Strong communication skills, both verbal and written.
Exceptional analytical and problem-solving skills with attention to detail.
Strong team player mindset with the ability to excel individually and collaboratively.
Experience with Microsoft Office, including MS Excel and MS Word.
Pay Details: $18.00 to $27.00 per hour
Search managed by: Daniel Segarra
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Delivery Advocate
Customer service assistant job in Bayport, NY
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $22-$24 hourly
Starting Pay: $22/hr
At 3 Months: $23/hr
At 6 Months: $23.75/hr
In your first year, you can progress from $22/hr to $25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Support Representative
Customer service assistant job in Hauppauge, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Responsibilities
1. Provides assistance to customers during all phases of the inventory process.
2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
3. Maintains appropriate response times and abandon rates as defined in the department's goals.
4. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
5. Serves as a liaison to assist client care teammates, account managers, IT and operations staff at all levels to support the needs of the customers.
6. Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
7. Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance.
8. Maintains a working knowledge of the computer programs currently in use in the department.
9. Performs other duties as assigned.
Qualifications
Qualifications
1. HS diploma or equivalent level required.
2. Prefer some prior customer service experience.
3. Excellent communications skills.
4. Computer literate; exposure to Windows environment.
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
Customer Experience Representative
Customer service assistant job in North Haven, CT
About Us: Summit Handling Systems, Inc. is an award-winning, third-generation, family-owned business with a nearly 70-year legacy in the Northeast. As a trusted leader in the material handling industry, we are proud to be an authorized dealer of top-tier brands, including Toyota Material Handling, Bobcat, Doosan, Genie, JLG, and Advance. With five locations, over 180 employees, and continued growth, Summit is an essential player in the nation's supply chain. Learn more at ***********************
Salary Range:
$52,000 - 65,000 a year.
Join the Summit Handling Systems team as a Customer Experience (CX) Representative and help deliver the exceptional service our customers have come to expect. In this inside sales and customer service role, you'll be the first point of contact for incoming customer inquiries, playing a critical part in shaping positive customer experiences and driving business growth. You'll manage customer interactions from initial inquiry through the sales process and beyond, ensuring every customer touchpoint reflects our brand values and builds lasting relationships.
Job Summary:
The Customer Experience (CX) Representative plays a vital role in managing the full customer journey - from responding to inbound leads to building and maintaining strong relationships with existing clients. As the first point of contact for many customers, you'll deliver exceptional service while proactively identifying opportunities to support sales growth. In addition, you'll oversee our Customer Satisfaction Program, ensuring we consistently meet and exceed customer expectations while driving long-term loyalty.
General Duties and Responsibilities:
Ā· Customer Engagement: Interact with customers across multiple channels, handling both inbound and outbound communication to provide outstanding service, support, and timely assistance.
Ā· Sales Development: Support sales growth by identifying and qualifying leads, sharing first-touch information with the sales team, and recommending additional products and services to meet customer needs.
Ā· Lead Generation & Prospecting: Conduct research and leverage available tools to identify new business opportunities, helping to grow Summit's customer base and expand market presence.
Ā· CRM Administration: Accurately enter and maintain lead, account, and contact information in the CRM system to ensure organized, up-to-date records that support sales and follow-up efforts.
Ā· Brand Promotion: Actively promote Summit Handling's full range of products and services to current and prospective customers, strengthening brand awareness and customer loyalty.
Ā· Post-Sale Follow-Up: Conduct proactive follow-up with customers after the sale, manage satisfaction surveys, and promptly address any concerns or issues to ensure a positive customer experience.
Ā· Lead Coordination: Assign leads to the appropriate sales team member based on opportunity type, helping to optimize sales pipeline management and response times.
Qualifications:
Ā· Proven experience in customer service and sales, preferably in a B2B environment
Ā· Strong communication and interpersonal skills
Ā· Proficiency in CRM systems and Microsoft Office Suite
Ā· Ability to multitask and prioritize in a fast-paced environment
Ā· Motivated self-starter with a proactive approach to problem-solving
Ā· Bachelor's degree in Business Administration or related field (preferred)
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid holidays
Retirement plan
Vision insurance
Join us at Summit Handling Systems and be part of a dynamic team dedicated to delivering excellence in customer service and driving business growth. Apply now to embark on a rewarding career journey with us.
Summit Handling Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, age, religion, gender identity or orientation, veteran status, or disability.
Pay Range
$52,000 - $65,000 USD
Auto-ApplyExecutive Home Care OVERNIGHT AND WEEKEND CAREGIVERS
Customer service assistant job in Wallingford, CT
Benefits:
401(k)
Paid time off
Training & development
WE OFFER
Competitive Compensation: $16.35-$17.00 based on experience.
Flexible Scheduling: Agency requires four-twelve hour commitments .
Comprehensive Health Benefits: Access health insurance options.
Continuous Development: Engage in ongoing training and professional growth..
Supportive Work Environment: Thrive in a collaborative workplace.
Referral Incentives: Benefit from referral bonuses.
Consistent Assignments: Build enduring client relationships through ongoing shifts.
Meaningful Impact: Make a significant difference in the lives of individuals coping with medical conditions and age-related challenges.
QUALIFICATIONS:
High School diploma or equivalent is preferred.
Car preferred.
Companions do not require licensing
Graduated from an accredited Certified Nurses Aide program preferred
Active CNA/HHA license preferred
Adequate health status to perform described duties.
Ability to safely handle body fluids and hazardous waste products.
Must have the ability to effectively communicate with patients and staff.
Must meet personnel qualifications.
RESPONSIBILITIES AND DUTIES:
Provides direct and indirect personal care to the patient in the home setting.
Utilizes safety measures in the provision of care.
Maintains effective communication with supervisor regarding patient's condition.
Follows written assignment to deliver patient services developed by an appropriate health care professional.
Documents and submits accurate accounts of services provided.
Observes the patient for changes in condition and behavior and report to the supervisor.
Submits required documentation in a timely manner.
Adheres to the role of the Certified Nurses Aide in the home setting as defined in state regulation.
The CNA shall not change sterile dressings, irrigate body cavities such as giving an enema, irrigate a colostomy or wound, perform gastric irrigation or enteral feeding, catheterize a patient, administer medication, apply heat by any method, care for a tracheostomy tube, nor provide any personal health service which has not been included in the plan of care. Compensation: $16.35 - $18.00 per hour
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
Auto-ApplyCare Coordinator
Customer service assistant job in New Haven, CT
Job Description
We are seeking a Care Coordinator to join our dynamic team! Job purpose The Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care, based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patients access to health care, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, , high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients the Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
Develop and evaluate shared plans of care
Link patients with barriers to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the need of complex, high-cost patients
Attend relevant trainings as required and assigned
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation
Qualifications
Associates Degree in a health-related field and/or relevant years of experience is required, Bachelor's degree preferred, a valid CT driver's license and/or access to reliable transportation is also required.
Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable.
What we offer:
Major medical, dental and vision
Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
Paid Holidays
Generous Paid Time Off (PTO)
Tuition reimbursement
And much moreā¦
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Customer Experience Coordinator
Customer service assistant job in Sayville, NY
Job Description
JOB SUMMARY: We are looking for 2 Customer Experience Coordinators to join our growing team! The right candidates will have strong communication skills and the ability to handle different tasks, and will act as liason between the service and sales departments. The day-to-day responsibilities will include ensuring customer satisfaction and communication with all departments. Saturdays a must! Bilingual a plus! No experience necessary! Will train the right people!
BENEFITS: 401(k), Dental insurance, Employee discount, Flexible schedule, Health insurance, Paid time off, Vision insurance
Supplemental Pay: Overtime pay
Responsibilities
Greeting service customers in the drive
Escorting customers to the waiting room and offering amenities
Appraising customer vehicles for sales eligibility
Addressing customer concerns through communications with all departments
Customer Follow Up
Work cooperatively with the sales and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Other duties as assigned
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to learn
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Manufacturing Customer Service Coordinator
Customer service assistant job in Shelton, CT
Job Description
Customer Service Coordinator opportunity in Shelton, CT.
Dependable. Enthusiastic. Driven to succeed. If you're looking for a role where your customer service and manufacturing experience directly support the delivery of cutting-edge technology to our customers, this is your opportunity.
Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, aerospace, electronics, cutlery and defense.
Precision Resource offers:
Benefits package including health, dental, life and vision insurance
401(k) with match and profit sharing
Annual bonus based on division profitability
Vacation and flexible paid holidays
Wellness and Employee Assistance Programs
Tuition reimbursement and paid training
Work with an established team of long-term employees
Summary
The Customer Service Coordinator is responsible for building relationships with external customers to support the division to ensure customers' needs are met.
Essential Duties and Responsibilities
Serve as the primary customer contact for order placement, changes, delivery inquiries, and issue resolution.
Enter purchase orders and releases (EDI, email, or portal) into the ERP system accurately and timely.
Validate order details (pricing, lead time, quantities, part revision levels, shipping terms, etc.).
Monitor backlogs, open orders, on-time delivery performance, and proactively communicate schedule risks.
Work closely with scheduling, operations, and logistics to ensure customer requirements are clearly communicated and understood.
Participate in daily/weekly production and scheduling meetings to represent customer priorities.
Provide timely responses to customers regarding order status, shipment confirmation, and product availability.
Coordinate with Quality and Engineering on part revisions, PPAP/machine capability documentation, deviation requests, and corrective actions.
Track and communicate status of expedited orders, shortages, and premium freight needs.
Review customer forecasts and compare to historical demand trends to ensure adequate inventory planning.
Communicate demand fluctuations to production and procurement to avoid shortages or excess inventory.
Maintain accurate customer records including contracts, blanket orders, pricing agreements, and any special packaging/labeling requirements.
Ensure compliance with ISO/IATF quality standards as applicable.
Identify systemic issues impacting on-time delivery or customer satisfaction and participate in root cause/corrective action activities.
Qualifications, Education, Experience
Graduation of high school or equivalent (GED) (Associates degree preferred).
2+ years of customer service or inside sales support experience (manufacturing environment highly preferred).
Strong organizational skills; ability to manage multiple deadlines simultaneously.
Excellent communication skills (verbal, written, and professional email etiquette).
Ability to read and understand purchase orders, customer terms, and basic technical documentation (drawings, part numbers, revisions).
Experience with ERP systems (SAP, Oracle, Epicor, Infor, QAD, Plex, etc.) and proficient in Excel.
Experience working with automotive Tier 1 or Tier 2 OEMs. (Preferred)
Exposure to IATF 16949 / ISO 9001 environments. (Preferred)
Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit **********************************
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Customer Sales & Service Representative
Customer service assistant job in Wallingford, CT
LOOKING FOR A COMPANY WITH A GREAT CULTURE AND RICH HISTORY OF SUCCESS?
Our company culture is friendly, fun with healthy competition and rewards. At Applied Industrial, we offer integrity, inclusion, and career advancement. Individual ideas are encouraged and welcomed.
We are hiring a Customer Sales & Service Representative/Wallingford, CT
Applied Fluid Power/an Applied Industrial Technologies company is the world's largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services.
As a member of the Applied Fluid Power team, you will:
Efficiently handle Inbound calls.
Help customers get the parts they need, interacting extensively with them to clarify their needs.
Research and recommend parts, provide quotes, and take orders.
You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized.
Support our Outside Sales team.
Why Join Us?
There is a reason we have been named a Best Workplace 21 times. For all that you bring to your work, you will receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay including and all the benefits you'd expect from an industry leader (401K, insurance, time off, etc.) we also provide:
A LASTING CAREER
A great work/life balance!
We have a track record for being a great employer. (Best Workplaces 21 years in a row, Best Workplace from Forbes 2021, Outstanding Employer Support award by the US Navy, 50 Best companies to sell for in the US - just to name a few).
We seek:
Inside Sales within the industrial marketplace preferred.
Proactive communication and problem-solving skills
Mechanically inclined and or experience with hydraulics and pneumatics.
Computer proficiency including MS office, SAP/ERP/Prophet 21 a plus!
Able to handle heavy email requests, enter orders, generate quotes and expertly handle phone calls from Vendors, Sales Engineers and Account Managers.
High school or GED certification required.
For immediate consideration-Apply Today!
#LI-BK1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Supervisor
Customer service assistant job in Commack, NY
Job Description
Join GEICO Commack, a dynamic and innovative team situated in the heart of Commack, New York. We are on the lookout for a Customer Service Supervisor who thrives in a vibrant environment and enjoys leading a team to new heights. As part of GEICO Commack, you will have the opportunity to work closely with a talented group of individuals dedicated to delivering exceptional service. In this on-site role, you will play a crucial role in ensuring that our customer service teams provide the best possible experience for our valued clients. Your leadership will be vital in fostering a positive work atmosphere, implementing effective service strategies, and exceeding customer expectations. If you're passionate about customer service and leadership and seek to create a meaningful impact while contributing to our company's success, GEICO Commack is the place for you. We invite you to become a driving force in our team-oriented culture.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Profit Sharing
Comfortable Work Environment
Team Outings
Monthly Bonus Program
Responsibilities
Leadership: Oversee the daily operations of the customer service team, ensuring that all client inquiries and issues are resolved promptly and efficiently.
Performance Monitoring: Track and evaluate team performance against service metrics, providing feedback and coaching where necessary to enhance customer satisfaction.
Training and Development: Facilitate the onboarding and ongoing training of customer service representatives, fostering a supportive and knowledge-sharing environment.
Problem Resolution: Act as an escalation point for complex customer issues, working to deliver swift and effective solutions.
Communication: Maintain open lines of communication with other departments to ensure smooth operations and a unified approach to customer care.
Continuous Improvement: Identify opportunities for process improvements within the customer service department to enhance productivity and service quality.
Reporting: Prepare regular reports on customer service activities, trends, and team performance for senior management review.
Requirements
Experience: Proven experience in an insurance customer service role, with at least 2 years in a supervisory or managerial capacity. GEICO Supervisory experience preferred. Bilingual (English/Spanish) preferred.
Leadership Skills: Strong leadership abilities with the capability to inspire and motivate a team.
Communication: Excellent written and verbal communication skills.
Problem-Solving: Demonstrated ability to solve problems efficiently and effectively.
Time Management: Strong organizational skills with an ability to manage multiple tasks and priorities.
Analytical Skills: Ability to analyze data and identify trends for improvement.
Education: A bachelor's degree in Business, Management, or a related field is preferred.
Customer-Focused: Passionate about delivering exceptional customer service and meeting the needs of clients.
Flexibility: Willing to work in a dynamic, fast-paced environment.
Customer Experience Representative
Customer service assistant job in Hauppauge, NY
Customer Experience Representative
Hybrid Office Environment - Hauppauge, NY Office
Who We Are
United States Luggage Company is a 3
rd
generation, family-owned business, that owns and the industry leading brand, Briggs & Riley. At Briggs & Riley, we don't just make luggage - we craft lifelong travel companions. Known for our iconic designs and our true
lifetime guarantee
, we set the industry standard for premium travel products. Now we're looking for a Customer Experience Representative to be the voice of Briggs & Riley and deliver the exceptional service our travelers deserve.
What We Offer
At US Luggage, you can forge a career path that is based on you, your strengths, and ambitions. We thrive on innovation, creativity and most of all, family values. The average tenure of our team members is 10+ years, and as a 5-time winner of Top Workplaces on Long Island, our secret sauce is our culture and our core values.
For our employees, it's not just a job, it's about making a significant contribution to the performance of our company. We are always looking to add talented individuals to our team who are curious, self-motivated and want to help us change the future of travel.
Are you ready to begin your journey with us?
What to Expect
We are looking for a creative, detailed and passionate individual to join our world-renowned culture as a Customer Experience Representative. As a Customer Experience Representative, you'll be the voice of Briggs & Riley, helping travelers worldwide with the service and support that reflect our premium brand.
Your day-to-day may include:
Being the first point of contact for customers (primarily via phone, occasionally by email).
Handling a high volume of inquiries during peak travel seasons.
Assisting with product questions, returns, and our iconic lifetime guarantee.
Referring customers to local repair facilities or directing them to our website/retailers.
Processing orders, tracking repairs, and resolving issues with accuracy and empathy.
Partnering with warehouses, retailers, and repair centers to ensure seamless solutions.
Reviewing and resolving backorders and open order reports.
Meeting daily communication KPIs while ensuring every interaction reflects our premium service standards.
Who You Are
You are highly organized and passionate about providing an exceptional customer experience
You are a curious problem solver who loves to find solutions
You have exceptional communication skills and like interacting with diverse teams
You have a strong understanding of accountability by taking ownership of your actions and choices
You're open to new ideas, love a challenge, and realize that we all bring different strengths to the table
You have the ability and judgment to seek clarification or assistance when needed
Qualifications
3+ years of telephone-based customer service experience, ideally with consumer good
Passionate about helping people, with empathy, patience, and strong problem-solving skills
Highly organized, detail-oriented, and able to manage multiple priorities with ease and sense of urgency
Strong communication skills- especially over the phone, but also with polished written skills
Previous experience working with or knowledge of luggage, handbags or similar travel products is a plus
Previous experience working with parts and components is a plus
Customer centric approach with the ability to adapt/respond to different types of customers
Possess the ability to find creative solutions for customer issues
Computer programs/software- AS400, Zendesk, Excel, Outlook, and other web-based tools
Why Join Us?
Competitive salary plus bonus incentive
Generous PTO
9 Paid Holidays
Competitive health plan, including medical, dental, and vision
Ancillary benefits including paid Short Term Disability and Life Insurance
Voluntary Long Term Disability & Identity Insurance
Flexible Spending Accounts
401K with company match
Profit Sharing Plan
Hybrid Work Schedule in Hauppauge Office
Learning and development opportunities
Fun team building events
Employee Discounts
$5,000 Employee Referral Bonus
Scholarship Program for Employee's children
A knowledgeable, high-achieving, experienced team
Our Core Values
Family
Keep your Commitments
Whatever It Takes
Respect & Dignity
Smart & Steady
Do the Right Thing
Passion, Pride & Loyalty
Humility
Philanthropy
As a US Luggage team member, you will be part of our community efforts that are committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as:
Make a Wish Foundation
Juvenile Diabetes Research Foundation
Comfort Cases
RewearAble Program with ACLD
Auto-ApplyCustomer Service Agent
Customer service assistant job in New Haven, CT
TransitAmerica Services, Inc. is currently looking for qualified Customer Service Agents to operate our customer service center in New Haven & Hartford, CT to join our team. is $23.00 per hour. Duties and Responsibilities:
* This is a non-exhaustive overview of the job duties for this position.
* Answer customer questions and assist in ticket sales through ticket vending machines and mobile app.
* Answer telephone inquiries.
* Provide timely service information regarding train schedules and any related delays.
* Responsible for updating all information/displays regarding trains and track numbers and all public-address announcements.
* Responsible for securing, transporting and logging lost and found items.
* Manage and maintain Customer Service database using Salesforce. Attempt to contact customers in a timely manner and dispose of unclaimed items according to company policy.
* Maintain/update any printed materials for all stations.
* Assist in processing refunds and contacting passengers to gather information.
* Assisting passengers in the station, boarding and alighting the train.
* Be responsible for providing outstanding, friendly, customer service to all stations.
* Required to disseminate information to the public related to the operation of the CTrail Intercity passenger rail service.
* Assist with the sale of tickets using cash; credit or debit cards; manage lost and found and address customer complaints, refunds, and concerns.
* This position will assist the Customer Service Manager and Office Manager with other duties as assigned.
* Regular and consistent engagement, participation and promotion of Herzog's Culture and its essential behaviors are a requirement for this position.
* Regular and predictable attendance and punctuality are a requirement for this position.
* Other duties as assigned.
Qualifications:
* High School diploma or equivalent.
* Bi-lingual in Spanish preferred but not required.
* Prior customer service experience is preferred.
* Connecticut Driver's License preferred.
* Must be proficient in MSWord, Excel, and Outlook. Familiar with the use of mobile apps and Microsoft Teams
* Ability to compose well written emails that are clear and concise.
* Must be able to reconcile cash, credit and debit card transactions.
Pre-Employment Requirements:
* Subject to pre-employment background check and motor vehicle report review.
* Subject to pre-employment physical, medical evaluation, and drug screen.
* Successfully complete and maintain any required safety certification and testing on an annual basis.
Physical Requirements:
The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This is a non-exhaustive overview of the physical requirements of this job.
* Work primarily in an office environment.
* Frequently sits for extended periods of time.
* Frequently use a computer keyboard and office related equipment.
* Requires occasional standing, walking, lifting, stooping or bending.
* Must successfully pass color/vision examinations as required by the position.
* Must be able to hear and distinguish auditory signals as required by the position.
Safety:
* Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.
Benefits:
* Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.
Why Herzog:
Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.
Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.
We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence.
Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results.
Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team.
We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today.
It is the policy of TransitAmerica Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.
Auto-ApplyPersonal Lines Customer Service Agent
Customer service assistant job in Fairfield, CT
We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program
for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a āhome-townā insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a
Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written
communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Call Center Specialist
Customer service assistant job in North Haven, CT
Job Details North Haven HQ - North Haven, CT Full Time $16.36 - $20.00 Hourly BankingCompany Details
Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.
Benefits:
Competitive compensation.
Medical, Dental and Vision coverage.
Paid time off.
401K contributory plan with company match.
The opportunity to become involved in community outreach.
Description
The primary function of the Financial Needs Specialist is to serve as a call center representative in the Member Service Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member's financial life utilizing Connex's products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. A Financial Needs Specialist requires a unique blend of patience, inquisition and problem solving skills. They must work resolve issues efficiently primarily resolving problems on the first call.
Essential Functions and Responsibilities:
Answers all inbound phone calls in an accurate, timely manner while adhering to all call center standards
Promptly responds to member requests via web chat and email
Conducts outbound calling as directed for sales and service needs
Delivers superior quality service while adhering to corporate, regulatory and audit guidelines
Takes ownership of member problems and works them until completely and satisfactorily resolved - Utilizes problem solving skills and thinks independently to resolve these issues
Reviews and approves requests for exceptions to Connex procedures and fee reversals up to approved limits. Refers requests above limits to the Director or Assistant Director of Member Service
Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members
Improves each member's financial life by offering appropriate products and services during phone calls and other contacts
Processes loan applications for members and assists them with questions they may have in regards to the consumer lending products
Meets all sales and service goals consistently and contributes to the fulfillment of all Connex Credit Union goals
Actively participates in team meetings, roundtables and additional training courses as requested
Performs other duties as requested to serve members and support the mission goals of the Member Service Center and Connex Credit Union as a whole
Performance Measurements (if applicable):
Qualifications and Requirements:
Ability to maintain the confidentiality of member information
Ability to work collaboratively within the call center environment
Strong communication and sales skills
Bilingual applicants preferred but not required
High degree of responsibility and integrity
Proficiency in Microsoft Office suite
Flexible about work hours and shifts to accommodate business and member needs - Includes rotating Saturdays and occasional after-hour meetings
High school degree required; bachelor's degree desirable
1-2 years experience required
Reservations / PBX Agent
Customer service assistant job in New Haven, CT
The Study at Yale is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations.
Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations.
Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures.
Coordinate with sales department and manage all communication for group bookings.
Manage all incoming calls for reservations department. Ensure response to all queries and maintain professional relationship and atmosphere at all times.
Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them.
Assist in booking and blocking all rooms according to required standards.
Manage and monitor all special reservations, promotions and group rates.
Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis.
Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems.
Maintain knowledge on all room types, availability and rates.
Maintains room inventory of vacancies, reservations, and assignments.
Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
Ensure total awareness of in-house VIP's.
Maintain a safe and clean work environment.
Fundamentals
Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 1 year within a customer-facing role.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Study Hotels is a drug free workplace. Pre-employment drug test and background check required.
About Us
The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyCare Coordinator (Suffolk)
Customer service assistant job in Copiague, NY
š Now Hiring: Health Home Care Manager
Connecting People to Care. Empowering Health. Changing Lives.
š¼ Job Type: Full-Time š Bachelor's Degree Required š° Starting Salary: $50,000/year
At the heart of quality care is connection-and at New Horizon Counseling Center, that's exactly what we do. We're on a mission to ensure that individuals facing serious health challenges are never navigating the system alone. We are seeking a Health Home Care Manager who is passionate about removing barriers, closing care gaps, and uplifting the most vulnerable members of our community.
𩺠What You'll Do:
As a Health Home Care Manager, you'll be a vital link between clients and the care they need to thrive.
Your responsibilities will include:
Transitional Care: Support clients as they move from hospital or rehab settings back into the community-ensuring continuity, safety, and support every step of the way.
Care Plan Development and Implementation: Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources.
Connectivity to Care: Schedule and coordinate timely follow-up with primary care and behavioral health providers.
Addressing Gaps in Care: Identify missed appointments, medication lapses, or unaddressed needs-and take proactive steps to close the loop.
Social Determinants of Health: Connect clients with resources such as housing, food security, transportation, and income/benefits support (SSI/SSD, SNAP, HEAP, etc).
Collaborative Care: Work with a network of providers and support agencies to build individualized, person-centered care plans that truly make a difference.
Engagement: Provide face to face outreach, engagement, and service planning in the field including clients' homes, shelters, and hospitals
Documentation: Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure.
ā
What We're Looking For:
Bachelor's Degree required (Social Work, Human Services, Psychology, Public Health, or a related field)
Bilingual preferred (but not required-we welcome all qualified, compassionate applicants)
One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community.
You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation
Strong communication, organizational, and advocacy skills
A deep sense of purpose and a commitment to serving vulnerable communities
š± Why Join Us?
Mission-Driven Work: Every day, you'll play a key role in helping people overcome real obstacles and access life-changing care.
Supportive Environment: Be part of a collaborative team that believes in mentorship, personal growth, and professional development.
Community Impact: Your work will help reduce ER visits, improve health outcomes, and give people the tools to live healthier, more stable lives.
Collections/Customer Service Clerk
Customer service assistant job in Calverton, NY
Review open accounts for collection efforts and make decisions on pending orders, suspending accounts and increasing credit line
Make outbound collection calls, emails or faxes
Mail/email or fax credit memos, invoices, statements and collection letters
Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts
Account reconciliation
Qualifications
Collections/Customer Service Clerk - Full Time Qualifications:
Effective decision making
Strong attention to detail
Highly self-motivated with excellent organizational and communication skills and phone etiquette.
Ability to work both independently and as a team player, record accurate and detailed notes
Assist with various A/R functions as needed including handling returned checks
Navigate through multiple software and proficient in Microsoft Office
Foster a professional rapport with customers
Previous collection experience preferred.
PM18
Overview
Collections/Customer Service Clerk
We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts.
For compliance purposes for NYS transparency, the expected salary range is $20.00 - $25.00 . Compensation will be based on experience and other factors permitted by law
Collections/Customer Service Clerk- Great opportunity to work for a growing company and build on your knowledge and skills to grow your career!
At RBS, you will have:
Amazing people to work with that help you succeed.
Work/life balance with a culture of kindness and respect.
Company-hosted family events.
Rewarding careers with supportive management.
Participation in philanthropic activities in the community.
Professional Development | On-site & virtual training
Stability from our long history of success and growth.
Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
The opportunity to grow your career and move up the ladder!
EOE Employer including disability and veterans.
For more info, please call ************.
Collections/Customer Service Clerk
Step 1 - Complete Application and upload Resume for General Consideration
Step 2 - Click here to complete the talent profile to ensure that you are matched with the appropriate jobs, locations, and talent pools (knowledge, skills, abilities), for current and future opportunities.
Auto-ApplyCall Center Specialist
Customer service assistant job in Norwich, CT
Under the supervision of the Call Center Manager, and in compliance with established policies and procedures, the Call Center Specialist performs a variety of call center related functions, such as assisting members and potential members with their telephone requests, responding to account related or service problems and directing phone calls to the appropriate area. The Call Center Specialist is also responsible for upselling and cross-selling additional products and services to members and potential members.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
1. Assists members and potential members with their telephone requests.
2. Answers questions about products and services the Credit Union offers while also resolving problems.
3. Identifies cross-sell opportunities and cross-sells products and services to members through inbound and outbound calls.
4. Responsible for meeting sales goals for self and team and expanding the member relationship.
5. Process, post and balance daily mailed loan payments / deposits.
6. Monitor and respond to iBanking inquiries and text messaging.
7. Prepare e-sign packages and assist members in the proper completion and electronic signing of documents.
8. Accept incoming calls for loan information. Explains a variety of lending options and products to members in a professional and courteous manner.
9. Process online loan applications.
10. Obtain and analyze credit bureau reports, verify information, calculate debt ratios and submit loan applications in the Credit Union's Loanwriter software.
11. Educate members on iBanking and ePayment services.
12. Performs other related duties upon request.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
EDUCATION and/or EXPERIENCE
High school diploma or equivalent.
One year related Call Center experience and/or training preferred.
Intermediate knowledge of various technical platforms including Microsoft office (excel, word etc.) with a basic knowledge of Microsoft windows.
Ability to work well on teams and independently while keeping internal and external service top of mind.
Ability to interpret a variety of instructions furnished in written, oral or schedule form.
Excellent communication skills.
Knowledgeable 9and proficient in the use of computers and computer software such as; Microsoft Office (Word, Excel).
Possess a strong sales and service mentality, desire to succeed, and good organizational/interpersonal skills with a strong member focus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to high.
Customer Service Delivery Advocate
Customer service assistant job in Mastic, NY
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $22-$24 hourly
Starting Pay: $22/hr
At 3 Months: $23/hr
At 6 Months: $23.75/hr
In your first year, you can progress from $22/hr to $25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."