Lead Customer Service Representative - Houston County
Customer service assistant job in Warner Robins, GA
Accountable for the delivery of exceptional customer service through efficient managing of customer interactions and assumes a role in developing new customer relationships and enhancing existing relationships.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service
Recommends, explains and opens new deposit accounts for customers
Complete all necessary product and service documentation (such as preparing signature cards inputting account information into the system, ordering checks and ATM/Debit cards) to ensure customers' needs are promptly and accurately satisfied and all security and legal requirements are met.
Assist customers with Debit card questions
May perform various administrative and other duties related to the operational function
Prepares various activity reports and information as needed
Performs other task requests as they relate to the bank and its functions
May sign such items as certified or cashier's checks and guarantees signatures
Opens or closes safety deposit boxes; billing for boxes; assists with inventory of deceased customer's boxes. Maintains confidentiality of customer accounts
Handles customers' complaints related to the bank's services, explains service charges and follows through on misdirected items or errors
Research and resolves customers problems by serving as a liaison between the customer and the appropriate bank area
Answer inquiries and provide information on various accounts, loan balances and other banking services
Assumes lead role in generating new customers relationship and expanding existing customers relationships
Identifies customers' needs and provides advice and information (rates, terms, features, benefits, restrictions, fees, disclosures) to assist customers in making decisions which suit their financial situation.
Refers customers to specialize products and services to the appropriate area and/or person
Works closely with Deposit Operations to assist customers with Online Banking and Bill Pay questions or problems
Originates wire transfer for customers as needed
Handle specific customer paperwork on request
Performs other task request by Banking Center Manager as they relate to the bank and its functions
Ensures on-going product knowledge training and self-development
Back up Teller line main functions on a case-by-case basis
Lead Duties:
Support CSRs with training, updates, product and system knowledge
Go to person for complex customer needs
Assist with CSR staffing for your branch and other branches when needed
Managing time and attendance for CSRs in your location, in some locations this may include backup to the Head Teller and their position; may also include other branches where assistance is needed
Be prepared to train other CSR's and backup CSR's when requested by management
Be available to partner with the Retail Operations Manager and Officer for special projects, product development, and other tasks which require your support
Performs other duties as assigned
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required. Bachelor's degree preferred.
CSR experience for minimum of 5 years.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees
Excellent Organizational and Time Management Skills
Computer Literacy
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
POSITION SPECIFIC COMPETENCIES:
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Use company time and resources extremely optimally and meets schedules and deadlines.
Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Requires extensive contact with the public.
Requires travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training is required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting and sitting. Must have ability to sit and/or stand for long periods of time.
Receiving currency from all sources causes environment to be slightly unclean.
Must have the ability to handle stressful situations when dealing with upset customers.
Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED
Computer, telephone, fax machine, scanner, copier, printer
SUPERVISORY REQUIREMENTS: Directly responsible for managing CSR's at assigned location.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
Customer Service at Robins AFB #3489
Customer service assistant job in Warner Robins, GA
Job Description
Focus Group Services LLC on Warner Robins, GA is looking for one customer service to join our 7-person strong team. We are located on Building 982 Macon Street. Our ideal candidate is self-driven, ambitious, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home.
Answer any questions the customers may have.
Assist Customers in preparing their orders.
Clean work area as needed to maintain a tidy work environment.
Respond to all complaints in a friendly and professional manner.
Qualifications
Friendly attitude even when dealing with disgruntled employees.
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to hearing from you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Insurance Customer Service
Customer service assistant job in Byron, GA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus commission
Monthly and Yearly bonuses
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service
Customer service assistant job in Macon, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Customer Support/Data Entry
Customer service assistant job in Robins Air Force Base, GA
The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.
Job Responsibilities:
Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
Inspects and evaluates inventory management activities. Periodically inspects activities for compliance with policies, procedures, and directives for accuracy.
Analyzes reports and records activities, reports inefficiencies to supervisors, and recommends corrective actions to improve operations.
Evaluates supply efficiency and equipment management activities. Uses management products to evaluate accounts.
Ensures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are observed per applicable security classification guides.
Plans and schedules material storage and distribution activities.
Ensures availability, and controls use of space, material handling equipment, and required spare parts.
Establishes fire prevention and safety standards, and ensures compliance.
Determines requirements for storage, including those for classified, sensitive, radioactive, hazardous, mobility readiness spares packages and flammable property. Ensures protection of personnel.
Prevents deterioration, contamination, and destruction of property.
Controls stock rotation to prevent deterioration and permit maximum use of dated and technical order compliance assets.
Coordinates with customers regarding priority of deliveries and destination points. Establishes controls to deliver expedited requests within prescribed time limits.
Works in central receiving activity; coordinates requirements for shipping with transportation.
Manages Government Furnished Property program. Responsible for MICAP management and processing.
Maintains assigned unit vehicles.
Required Skills and Experience:
Must be able to obtain a DoD SECRET clearance
High School diploma or equivalency required
Relevant experience required
Must be a US citizen
Preferred Skills and Experience:
Active DoD SECRET clearance
Prior AFSC 2SX1 Military Occupational Classification or other DoD service Supply Chain and Materiel Management Specialist equivalent highly desired
3+ years of direct Supply Chain and Materiel Management experience
Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment-related decisions without regard to an individual's race, color, gender, gender identity, sexual orientation, religion, national origin, age, disability, veteran status or any other protected classification.
[Equal Opportunity/Affirmative Action Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity]
Auto-ApplyCustomer Service Associate
Customer service assistant job in Fort Valley, GA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Continuous Care Engagement Specialist
Customer service assistant job in Warner Robins, GA
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
Auto-ApplyResident Service Specialist
Customer service assistant job in Warner Robins, GA
The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.
What you will do
* Serves as the primary point of contact for all resident related inquires.
* Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI.
* Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution.
* Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed.
* Administers move-in lease documents and home inspection with resident.
* Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable).
* Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi.
* Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community.
* Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame.
* May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team.
* Participates in monthly functions held by the site to assist in resident retention.
* This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
* High School Diploma or GED (or equivalent) Required and
* Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred
* Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and
* Previous experience in sales Preferred
* Strong customer service skills.
* The ability to show houses which may include working in all types of weather conditions.
* Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
* Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
* Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
* A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.
* Ability to resolve problems independently and responsibly.
* Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
* Demonstrates discretion and ability to maintain a professional attitude and appearance.
* Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
* Takes initiative to identify and anticipate client needs and make recommendations for implementation.
* DL NUMBER - Driver's License, Valid and in State Required
Compensation
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $18.89 - $22.60 , exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Click Here for Benefits Overview
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You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#ZRHMH
Resident Service Specialist
Customer service assistant job in Warner Robins, GA
The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.
What you will do
Serves as the primary point of contact for all resident related inquires.
Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI.
Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution.
Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed.
Administers move-in lease documents and home inspection with resident.
Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable).
Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi.
Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community.
Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame.
May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team.
Participates in monthly functions held by the site to assist in resident retention.
This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
High School Diploma or GED (or equivalent) Required and
Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred
Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and
Previous experience in sales Preferred
Strong customer service skills.
The ability to show houses which may include working in all types of weather conditions.
Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.
Ability to resolve problems independently and responsibly.
Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
Demonstrates discretion and ability to maintain a professional attitude and appearance.
Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
Takes initiative to identify and anticipate client needs and make recommendations for implementation.
DL NUMBER - Driver's License, Valid and in State Required
Compensation
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $18.89 - $22.60 , exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Click Here for Benefits Overview
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You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#ZRHMH
Customer Service Account Specialist
Customer service assistant job in Montezuma, GA
Requirements
Accountable - demonstrating individual accountability which results in collective success. This means never adopting a “That's not my job!” attitude. Willing to do what needs to be done.
Adaptable - able to demonstrate flexibility and agility to ensure customer and client needs are met.
Results Driven - passion to create positive results that maximize sustainable profitability for our future success.
Compassionate - able to base your work on the customer by continuously improving processes to eliminate errors, create value, provide better service, and enhance quality.
Intermediate Microsoft Outlook, Word, and Excel skills.
Ability to write reports, business correspondence and read/interpret documents.
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to communicate verbally and written effectively
Education and Experience:
Minimum: High School diploma or equivalent and 2 years in a customer service account management role
Physical Requirements:
Use a computer, telephone, and other office equipment.
Sit for extended periods of time, up to 8 hours a day if required.
May require walking primarily on a level surface for periodic periods throughout the day.
May include lifting up to 25 pounds on occasion.
Primary environment: Shared office area with ambient room temperatures, lighting and traditional office equipment found in a typical office environment. The performance of this position requires exposure to warehouse areas where, at certain times, temperatures fluctuate based on external weather conditions.
Salary Description $18.00
Customer Service Assistant
Customer service assistant job in Byromville, GA
CUSTOMER SERVICE
At Flex-Tec, Inc., is a culture of continuous improvement. As an industry leader spearheading new innovation, we believe we can accomplish more as a unified team-and each employee plays a major role in making this a reality. We provide
the opportunity for employees to learn and to grow with us as a company. At
Flex-Tec, Inc., you'll face new challenges every day with the autonomy to
conjure a solution that will inevitably drive your professional growth and
development.
Flex-Tec,Inc. encourages innovative thinkers and passionate people. We embody this by
ensuring we are a place where our employee's voices are heard and valued. This
methodology promotes creativity and gives us a leading edge as a virtually
dynamic and progressive company. This diversity encourages a complete and
innovative solution for our customer and provides a sound foundation for our
employees to build a rewarding career here at Flex-Tec, Inc.
Each day at Flex-Tec, Inc. offers a new opportunity as we strive to improve our
functionality, products and processes. While some companies don't embrace the
fast-paced and ever-changing world in which we live, Flex-Tec, Inc. and its
employees thrive off the ability to be flexible, agile and fast learners. This
ability to grasp the paradigm shift allows us to be leaders in our industry.
We are pleased that you have taken an interest by submitting your application here at
Flex-Tec, Inc., where the culture is defined by the individual attitudes,
styles, and ambitions of the employees.
Requirements:
Good computer experience from a customer service usage-enter and track orders, access
inventory. track ship dates. The company uses the Microsoft Navision system.
Navision or SAP experience is preferred but another computer experience is
acceptable.
Little of the customer service experience is on the phone. It is primarily through the
computer system and emails.
Exceptionally good attendance
High school or above education
Pervious work experience in customer service
Completion of the online Flex-Tec application
Benefits
Paid holidays-Paid vacation
Paid Overtime beyond 40 hours
Auto-ApplyCustomer Service Rep
Customer service assistant job in Centerville, GA
About
the
Role:
Auto-ApplyCustomer Service Representative
Customer service assistant job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
Auto-ApplyParking Services Specialist
Customer service assistant job in Fort Valley, GA
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards.
* Maintain databases to provide accurate information and reports weekly.
* Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures.
* Compile and verify weekly/monthly reports within specified deadlines.
* Manage accounts payable for all purchases.
* Manage invoicing to third party vendors and ensure payment is made.
* Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases.
* Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale
* Assist with towing and booting of vehicles in FVSU parking lots.
* Assist FVSU public safety officers and security guards as needed.
* Assist with various citation collection efforts as directed by management.
* Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
* High School Education or GED required
* Valid Georgia driver's license and meet driving record criteria established by the Department
* Excellent written and verbal communication skills
* Excellent decision-making skills and the ability to think and act quickly
PREFERRED QUALIFICATIONS
* Minimum of two years of relevant experience, preferable in parking.
* Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
* Must be able to operate efficiently and effectively in a fast-paced, changing environment.
* Ability to communicate effectively, orally and in writing.
* Experience working on a college campus
KNOWLEDGE REQUIRED BY THE POSITION
* Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment
* Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.
* Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.
* Ability to make sound decisions based on good judgment on a frequent basis
* Skilled in conflict resolution and avoidance, and have exemplary public relations skills
COMPLEXITY/SCOPE OF WORK
* Work is performed primarily outdoors, and may require exposure to extreme weather conditions
* Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions
* Requires weekend, holiday, and shift work
* Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help
PHYSICAL DEMANDS/WORK ENVIRONMENT
* Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.
* Requires long periods of walking, standing, and sitting
* Requires the ability to defend oneself or a member of the community in exigent circumstances
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at *************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Customer Service Rep(04167) - 1078 Highway 19 N
Customer service assistant job in Thomaston, GA
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.
As a Customer Service Rep, you will have:
Weekly Pay
Flexible Schedule
Referral Bonus
Pick up shifts at multiple locations to earn more
Employee Discounts
Employee Assistance Program
Free access to board-certified physicians 30 days of employment
Ability to grow into management positions
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
Operating the cash register and collecting payment from customers.
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards.
Other duties as assigned.
What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
You have to be at least 16 years old.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Lead Customer Service Representative - Houston County
Customer service assistant job in Warner Robins, GA
SUMMARY
Accountable for the delivery of exceptional customer service through efficient managing of customer interactions and assumes a role in developing new customer relationships and enhancing existing relationships.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service
Recommends, explains and opens new deposit accounts for customers
Complete all necessary product and service documentation (such as preparing signature cards inputting account information into the system, ordering checks and ATM/Debit cards) to ensure customers' needs are promptly and accurately satisfied and all security and legal requirements are met.
Assist customers with Debit card questions
May perform various administrative and other duties related to the operational function
Prepares various activity reports and information as needed
Performs other task requests as they relate to the bank and its functions
May sign such items as certified or cashier's checks and guarantees signatures
Opens or closes safety deposit boxes; billing for boxes; assists with inventory of deceased customer's boxes. Maintains confidentiality of customer accounts
Handles customers' complaints related to the bank's services, explains service charges and follows through on misdirected items or errors
Research and resolves customers problems by serving as a liaison between the customer and the appropriate bank area
Answer inquiries and provide information on various accounts, loan balances and other banking services
Assumes lead role in generating new customers relationship and expanding existing customers relationships
Identifies customers' needs and provides advice and information (rates, terms, features, benefits, restrictions, fees, disclosures) to assist customers in making decisions which suit their financial situation.
Refers customers to specialize products and services to the appropriate area and/or person
Works closely with Deposit Operations to assist customers with Online Banking and Bill Pay questions or problems
Originates wire transfer for customers as needed
Handle specific customer paperwork on request
Performs other task request by Banking Center Manager as they relate to the bank and its functions
Ensures on-going product knowledge training and self-development
Back up Teller line main functions on a case-by-case basis
Lead Duties:
Support CSRs with training, updates, product and system knowledge
Go to person for complex customer needs
Assist with CSR staffing for your branch and other branches when needed
Managing time and attendance for CSRs in your location, in some locations this may include backup to the Head Teller and their position; may also include other branches where assistance is needed
Be prepared to train other CSR's and backup CSR's when requested by management
Be available to partner with the Retail Operations Manager and Officer for special projects, product development, and other tasks which require your support
Performs other duties as assigned
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required. Bachelor's degree preferred.
CSR experience for minimum of 5 years.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees
Excellent Organizational and Time Management Skills
Computer Literacy
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
POSITION SPECIFIC COMPETENCIES:
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Use company time and resources extremely optimally and meets schedules and deadlines.
Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Requires extensive contact with the public.
Requires travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training is required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting and sitting. Must have ability to sit and/or stand for long periods of time.
Receiving currency from all sources causes environment to be slightly unclean.
Must have the ability to handle stressful situations when dealing with upset customers.
Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED
Computer, telephone, fax machine, scanner, copier, printer
SUPERVISORY REQUIREMENTS: Directly responsible for managing CSR's at assigned location.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
Customer Service
Customer service assistant job in Warner Robins, GA
Focus Group Services LLC on Warner Robins, GA is looking for one customer service to join our 7-person strong team. We are located on Building 982 Macon Street. Our ideal candidate is self-driven, ambitious, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home.
Answer any questions the customers may have.
Assist Customers in preparing their orders.
Clean work area as needed to maintain a tidy work environment.
Respond to all complaints in a friendly and professional manner.
Qualifications
Friendly attitude even when dealing with disgruntled employees.
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to hearing from you.
Customer Service
Customer service assistant job in Warner Robins, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Continuous Care Engagement Specialist
Customer service assistant job in Warner Robins, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
Customer Service Associate
Customer service assistant job in Macon, GA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.