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Customer Service Specialist
Hunter Hamilton 4.6
Customer service associate job in Malvern, PA
📍 Onsite | Malvern, PA
💰 $26-$28/hr
A global manufacturing and building solutions leader is seeking an experienced CustomerService professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service.
Onsite role (not remote)
Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT
What You'll Do
Manage and maintain customer orders in SAP
Process EDI and standard orders; verify pricing and availability
Coordinate with sales, logistics, and operations to ensure on-time delivery
Resolve customer issues, complaints, and RMAs with professionalism
Track shipments, expedite urgent orders, and communicate updates clearly
Keys to Success
SAP order management experience
2-4 years of customerservice experience (manufacturing/building products preferred)
Strong communication, organization, and multitasking skills
Customer-focused mindset with strong problem-solving ability
$26-28 hourly 4d ago
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Customer Support Specialist
Garfield Refining 3.8
Customer service associate job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customerservice, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, CustomerService, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customerservice and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 21h ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer service associate job in Chester, PA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$18k-31k yearly est. 60d+ ago
Airport Customer Service Supervisor
GAT Airline Ground Support 4.5
Customer service associate job in Philadelphia, PA
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: CustomerService Supervisor is responsible for supervising all functions of the airline customerservice operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline CustomerService
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$30k-41k yearly est. 4d ago
Retail Sales Associate, Newtown - Part Time
Bluemercury
Customer service associate job in Newtown, PA
With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit ********************
Job Overview
We are seeking a passionate Beauty Expert to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice. As a Bluemercury Beauty Expert (BE) you drive sales and optimize customerservice throughout your client interactions while building relationships. You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.
Key Responsibilities
Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
Share Your Product Expertise: Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.
Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.
Sales & Promotion: Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.
Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
Participate in Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Qualifications
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Proven experience in retail, preferably in the beauty industry.
Strong interpersonal and communication skills.
Passion for beauty and staying updated with the latest trends and products.
Ability to work flexibly, including weekends and evenings.
High school diploma or equivalent; beauty certification is a plus.
Flexible availability, including days, evenings, weekends and holidays
Self-motivated, stays current and supports operational excellence
Strong interpersonal skills and ability to communicate and share knowledge
Resourceful and able to adapt quickly to changing priorities
1-2 years of direct experience is required
Advanced authority and expertise in a specific brand is preferred
Essential Physical Requirements you will perform
Prolonged periods of standing/walking around the store or department
Prolonged exposure to fragrance and home fragrance products.
Frequent use of computers, handheld electronic equipment and cash registers
Reaching, crouching, kneeling, stooping and color vision
Lifting and moving items weighing up to 25lbs.
What we can offer you
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Commission and bonus opportunities
Merchandise discounts and gratis
Paid time off (PTO) for full time hourly employees
Coverage across medical, dental, vision, and 401K.
Advancement opportunities and mentorship to grow your career
Employee Assistance Program (mental health and financial literacy resources)
Colleague Resource Groups (CRGs), give-back/volunteer opportunities
This is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
STORES00
$25k-38k yearly est. 7d ago
Customer Service Representative
LHH 4.3
Customer service associate job in Bensalem, PA
Job Title: CustomerService Representative
Type of Employment: Temporary, 3 Months
In Office/Hybrid/Remote: Fully in Office
Hourly: $22/hr
LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary CustomerService Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Enter customer orders into the company ERP system
Monitor EDI website orders and verify for accuracy
Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues
Assist with backorders
Schedule shipments and handle order payments
Required Experience:
At least 1 year of customerservice experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Extremely detail oriented
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$22 hourly 4d ago
Customer Service Representative
Risus Talent Partners
Customer service associate job in Newtown, PA
CustomerService Representative | Strategic Account Services
Newtown Square, PA | Hybrid (4 days on-site, 1 remote)
We are hiring a CustomerService Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams.
What You'll Do
Process customer orders accurately within 48 hours
Support pricing reviews for new and existing customers
Manage customer inquiries, requests, and issue resolution
Maintain accurate customer and product data in the ERP system
Monitor inventory levels tied to customer programs
Collaborate with purchasing and internal teams as needed
What We're Looking For
Customerservice or order management experience
Comfort working in ERP and CRM systems
Strong communication and phone skills
Organized, detail-oriented, and able to multitask
Able to thrive in a mostly on-site, hybrid environment
Why This Role
High-visibility strategic accounts
Stable, collaborative team environment
Growth-focused role supporting an expanding program
$28k-36k yearly est. 2d ago
Sales Associate - Voorhees
Hand & Stone 4.1
Customer service associate job in Voorhees, NJ
Benefits:
Supplemental Insurance
Life Insurance
Employer Contributions to Medical Insurance
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hand & Stone Voorhees located at 700 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customerservice in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional.
What Sets Us Apart?
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.
Compensation Details
We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.
As a Sales Associate, you will
Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
Passionately promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned
The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.
We can't wait to meet you!
$26k-34k yearly est. 5d ago
Customer Retention Specialist - State Farm Agent Team Member
Albert Reyes-State Farm Agent
Customer service associate job in Philadelphia, PA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist Sales & Service Focus
Albert Reyes State Farm Agency
Job Type: Full-Time (In-Office)
Compensation: Base Salary + Commission + Performance Bonuses
Retain. Cross-Sell. Grow the Book.
Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth.
Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you.
Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process.
Bilingual Spanish is a bonus, but not required.
What Youll Do
Proactively contact existing customers to support renewals and strengthen relationships
Conduct policy reviews and identify coverage gaps or opportunities to improve protection
Cross-sell and upsell additional products using a needs-based approach
Assist with policy updates, billing questions, endorsements, and account changes
Resolve customer concerns with empathy, urgency, and professionalism
Maintain accurate documentation of customer interactions and follow-up activity
Collaborate with team members to meet retention, outreach, and growth goals
What Were Looking For
Strong relationship-building skills with a service-first mindset
Ability to confidently pivot from service to sales and ask for the business
Excellent communication, listening, and problem-solving skills
Organized, detail-oriented, and consistent with follow-up
Comfortable working in a fast-paced, goal-driven environment
Prior experience in customerservice, account management, or insurance preferred
Full licensing required: Property & Casualty and Life & Health
If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided)
Bilingual Spanish is a plus (not required)
What We Offer
Base salary plus commission and performance bonuses
Licensing support and guidance to help you meet requirements
Ongoing training, coaching, and professional development
A results-driven culture that rewards performance and consistency
Long-term career growth opportunities within the agency
Ready to Grow Your Career in Insurance?
If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you.
Apply today to join Albert Reyes State Farm Agency.
$29k-41k yearly est. 5d ago
Client Engagement Specialist
Volpe Enterprises Inc. 4.1
Customer service associate job in Malvern, PA
Are you a go-getter with a drive to succeed? Do you love meeting new people and making connections? If you're looking for a career that rewards hard work and sets you on a path toward a future in sales, Volpe Enterprises'
Client Engagement Specialist
role may be the perfect opportunity for you!
RESPONSIBLITIES
Self-generate leads from home shows, community days, township events, personal contacts, social media posts, canvassing, project opportunities from previously quoted lead clients or existing open project opportunities greater than 365 days prior to contact.
Reexamine exterior leads by contacting potential clients by phone, email, and in person as directed by supervisors.
Meet with potential clients to accurately measure, price, and provide written contracts for their project(s) according to Company's set pricing.
Properly complete dispositions for each potential lead with notes and information into project systems required by the Company.
Lead set up, break down, staffing, and scheduling appointments at events, community days, and home shows as requested by the Company.
Foster vital relationships between sales and production by increasing communication between departments
Regular attendance and punctuality are required.
Operate safely in all conditions.
Other duties and projects as assigned.
Follow Company policies and procedures.
Qualifications
Business or Marketing-related degree, preferred, or equivalent professional qualification or workforce experience.
Proficient use of Google and Microsoft Office Suite.
Excellent communication skills, both verbal and written.
Demonstrated leadership and vision in managing major projects or initiatives.
Excellent interpersonal, verbal, and written communication skills and a collaborative work style.
Team player, with the confidence to take the lead and guide other departments when necessary, and as directed.
Open to direction and constructive feedback to achieve success in projects.
Excels at operating in a fast pace, community environment.
Demonstrates commitment to high professional ethical standards.
Available Monday through Friday from 8:30 AM to 4:30 pm, as well as nights and weekends for potential events.
$53k-78k yearly est. 4d ago
Client Engagement Specialist
RKST Promotions
Customer service associate job in Philadelphia, PA
Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences.
We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you!
Client Engagement Specialist Responsibilities:
Interact with potential consumers by educating them on products and services our clients provide
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
Complete customer's orders efficiently and accurately
Client Engagement Specialist Requirements:
0-2 years of experience in a customer-centric role is preferred
High School Diploma or equivalent
College Degree is preferred but not required
Strong ability to communicate effectively
Aptitude for taking on multiple responsibilities with versatility
Client Engagement Specialist Incentives:
Positive and diverse working culture
Opportunities for career advancement
Closures on all major holidays
Travel opportunities and company events
Consistent Schedule and job security
$41k-73k yearly est. Auto-Apply 12d ago
Client Onboarding Specialist IV
JPMC
Customer service associate job in Philadelphia, PA
Are you ready to make a significant impact on the InstaMed Network.
As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience.
Job Responsibilities:
Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements.
Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Research, synthesize, and verify customer information to facilitate outreach and resolution.
Identify potential fraudulent accounts using investigative skills and available resources.
Manage multiple work queues and prioritize tasks to provide the best possible customer experience.
Maintain a professional and courteous manner while addressing customer calls or emails.
Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience.
Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines.
Document progress and next steps for internal transparency.
Perform any other duties applicable to the position.
Required Qualifications, Capabilities, and Skills:
Strong attention to detail, organizational, and time management skills.
Effective and professional communication skills.
Resourceful analytic thinking and sound judgment.
Preferred Qualifications, Capabilities, and Skills:
Customer-facing experience preferred.
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial.
Proficiency with Microsoft Office and ability to easily learn new software/programs.
$41k-73k yearly est. Auto-Apply 60d+ ago
Luxury Reservationist
Kevin Smith Transportation Group
Customer service associate job in Norristown, PA
We're a luxury transportation company for clients who don't settle for average - and neither do we. Kevin Smith Transportation Group serves weddings, corporate events, and high-profile clients who expect professionalism, precision, and zero excuses. We move fast, think ahead, and take pride in delivering experiences, not just rides. If you like high standards, high expectations, and being part of a team that actually cares about the details, you'll feel at home here.
Job Description
Luxury Reservationist - Not for Everyone
$21-$24/hr | Thurs-Mon | 11:30 AM-8:00 PM
West Norriton, PA | Kevin Smith Transportation Group
This is not a call center job.
This is not a script-reading role.
And this is definitely not for someone who's afraid to sell.
We are a luxury transportation company serving wedding couples, corporate clients, VIPs, and high-expectation clientele. We're looking for a sharp, polished Reservationist who knows how to build rapport, close the sale, and make people feel taken care of from the very first call.
If You:
Love talking to people and know how to guide a conversation
Have hospitality, hotel, event, or sales experience
Can upsell without being pushy and create trust fast
Thrive in fast-paced, high-detail environments
Take pride in sounding professional, confident, and composed
…then keep reading.
What You'll Do:
Handle inbound calls and inquiries for luxury transportation
Sell and upsell services based on client needs (not just price)
Book and manage detailed reservations with accuracy
Be the calm, confident voice our clients trust
The Details:
$21-$24 per hour (based on experience)
Thursday-Monday | 11:30 AM - 8:00 PM
Prime schedule for hospitality professionals who like evenings, weekends, and being in the action
Qualifications
Hospitality, hotel, event, or customer-focused sales experience
(You know how to read people, build rapport, and stay polished under pressure.)
Strong sales instincts with the ability to upsell naturally and confidently
(You're comfortable guiding clients to the best option - not just the cheapest one.)
Excellent phone presence and communication skills
(Clear, confident, professional - no mumbling, no awkwardness, no script-reading energy.)
High attention to detail
(You catch mistakes before they happen. You triple-check. You don't “hope for the best.”)
Ability to thrive in a fast-paced, high-expectation environment
(Multiple calls, multiple clients, multiple moving pieces - you stay calm and sharp.)
Strong organizational and time management skills
(You can juggle requests, follow up, and still keep your work clean and accurate.)
Professional demeanor and polished presentation
(You understand that luxury clients expect a certain level of tone, language, and presence.)
Tech-comfortable and quick to learn systems
(You're not scared of software, CRMs, or new processes.)
Reliable, punctual, and accountable
(You show up. You follow through. You don't disappear.)
"Nice to Have"
Experience with weddings, venues, or event planning
Background in travel, concierge, or luxury services
Prior work in transportation, limo, or logistics environments
Additional Information
What We Offer
Paid time off
Matching 401(k)
Benefits - Medical and dental
Parental Leave
Work Environment & Physical Requirements
Office-based position with standard business hours
Use of computers, phones, and office equipment required
Occasional lifting or movement of materials up to 25 lbs.
Equal Opportunity Employer
Kevin Smith Transportation Group is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.
$21-24 hourly 11d ago
Insurance Client Specialist- Bilingual Preferred
Patrick McNealis Insurance and Financial Group
Customer service associate job in Hatfield, PA
Job Description
Are you looking for a role where you can genuinely make a difference in people's lives every single day? Highstreet Insurance is seeking a warm, dedicated Insurance Client Specialist to join our close-knit team right here in Hatfield, Pennsylvania. We're not just an insurance agency; we're a trusted partner for our community, committed to providing exceptional service and peace of mind. This is a fantastic opportunity to grow your career in a supportive, in-office environment where your contributions are truly valued. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering their questions, and ensuring they feel secure and well-cared for. If you have a passion for service and are fluent in both English and Spanish, we would be absolutely delighted to hear from you!
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Answer incoming calls and emails from clients with a friendly and professional demeanor.
Assist clients with policy inquiries, making necessary updates and changes.
Guide clients through the claims process, providing clear explanations and support.
Help clients understand their insurance coverage and identify potential needs.
Process policy endorsements, renewals, and new business applications accurately.
Maintain client records with attention to detail in our agency management system.
Requirements
Fluency in English and Spanish (Bilingual Preferred).
Previous experience in a customer-facing role.
Excellent communication and active listening skills.
Proficiency in basic computer applications and data entry.
A genuine desire to help others and solve problems.
Ability to manage multiple tasks efficiently in a busy office setting.
P&C License preferred, not required for hire. Licensing to be done within the first 6 months
$41k-73k yearly est. 12d ago
Client Experience Specialist (50525)
American Furniture Rentals 4.0
Customer service associate job in Pennsauken, NJ
Job Title: Client Experience Specialist - National Accounts
Department: National Accounts
Reports To: Director of National Accounts
BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
• Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
• Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
• Maintain team folders• Create Kit to mirror updated quote
• Work with the CustomerService National Account Team to ensure seamless communication is maintained when contacted by their accounts.
• Train new staff members on policies, practices and NAV program
• Maintain national account customer cards to include accurate information for accounting contacts
• Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
• Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
• Create/Send monthly Invoices for all national accounts
• Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
• Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
• Create/ Send Credit Memos, and Apply or Move Payments when needed
• Research leads and pass on to Account Manager to pursue
• Other duties requested by Account Manager as needed
SKILLS:
•Oral and written communication skills
•Customer relations, customerservice and interpersonal relation skills
•Organization, planning, time management skills
•Professionalism and diplomacy skills
Qualifications
EDUCATION/TRAINING:
Degree: Bachelor's or Equivalent
EXPERIENCE:
Prior Installation experience required
$34k-55k yearly est. 16d ago
Reservation Agent
Premiere #1 Limousine Service
Customer service associate job in Middletown, PA
Job Description
For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!
It is the primary responsibility of the Reservations Agent to provide exceptional customerservice to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.
DUTIES
Phone Call Management
Quick and Accurate Reservations Entry
Providing Excellent CustomerService to all Clients
Providing Dispatch Support
Upselling Packages and VIP Services
Trip Management and Administration
QUALIFICATIONS
Knowledge of local area and routes strongly preferred
Excellent attention to detail required
Excellent customerservice skills required
40 WPM typing skills required
Education: High School Diploma or equivalent required
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
Software/Hardware: An understanding of MS Office Applications
Job Posted by ApplicantPro
$25k-30k yearly est. 4d ago
Client Specialist, The Promenade at Sagemore
Knitwell Group
Customer service associate job in Marlton, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01021 Marlton, NJ-Marlton,NJ 08053Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.4-20.6 hourly Auto-Apply 40d ago
Client Engagement Specialist
Volpe Enterprises 4.1
Customer service associate job in Malvern, PA
Are you a go-getter with a drive to succeed? Do you love meeting new people and making connections? If you're looking for a career that rewards hard work and sets you on a path toward a future in sales, Volpe Enterprises'
Client Engagement Specialist
role may be the perfect opportunity for you!
RESPONSIBLITIES
Self-generate leads from home shows, community days, township events, personal contacts, social media posts, canvassing, project opportunities from previously quoted lead clients or existing open project opportunities greater than 365 days prior to contact.
Reexamine exterior leads by contacting potential clients by phone, email, and in person as directed by supervisors.
Meet with potential clients to accurately measure, price, and provide written contracts for their project(s) according to Company's set pricing.
Properly complete dispositions for each potential lead with notes and information into project systems required by the Company.
Lead set up, break down, staffing, and scheduling appointments at events, community days, and home shows as requested by the Company.
Foster vital relationships between sales and production by increasing communication between departments
Regular attendance and punctuality are required.
Operate safely in all conditions.
Other duties and projects as assigned.
Follow Company policies and procedures.
Qualifications
Business or Marketing-related degree, preferred, or equivalent professional qualification or workforce experience.
Proficient use of Google and Microsoft Office Suite.
Excellent communication skills, both verbal and written.
Demonstrated leadership and vision in managing major projects or initiatives.
Excellent interpersonal, verbal, and written communication skills and a collaborative work style.
Team player, with the confidence to take the lead and guide other departments when necessary, and as directed.
Open to direction and constructive feedback to achieve success in projects.
Excels at operating in a fast pace, community environment.
Demonstrates commitment to high professional ethical standards.
Available Monday through Friday from 8:30 AM to 4:30 pm, as well as nights and weekends for potential events.
Customer service associate job in Philadelphia, PA
You have a strong attention to detail, organizational, and time management skills and are seeking your next career move - this is the team for you! Join JPMorganChase's InstaMed team responsible for data integrity of enrollments for the Healthcare Payments Services team.
As a Client Onboarding Specialist in Document Verification within the InstaMed team at JPMorganChase, you will be responsible for the data of enrollments for InstaMed JPMorganChase Healthcare Payments Services and ensuring that payments are made to the correct and appropriate Provider during the onboarding process. Attention to detail, disciplined follow-up procedures, ability to absorb and maintain knowledge or processes, and initiative are the keys to success.
You will need to understand InstaMed's standard operating procedures to effectively complete non-standard enrollments or tasks. You will assist and take initiative in identifying, assessing, and resolving complex issues and problems, escalating whenever necessary. Effective internal communication and teamwork is very important.
Job Responsibilities
Complete due diligence and ensure KYC standards to ensure anti-money laundering standards and prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Underwrite, onboard new accounts, set up pricing, and complete updates to existing accounts.
Coordinate with internal team members to ensure all requirements are completed appropriately and errors are avoided.
Manage multiple work queues and prioritize as necessary to deliver the best possible customer experience.
Communicate relevant information effectively, such as requirements, updates, and timelines both internally within the company and externally to customers, promoting a positive customer relationship.
Investigate open issues using available resources (Support Tool, Salesforce, etc.) and collaborate with internal stakeholders to bring to resolution.
Master departmental procedural processes, maintain compliance and business requirements, as well as any other duties applicable to the position.
Required Qualifications, Capabilities and Skills
Proficiency with computer, typing, and Microsoft Office products; easily able to learn new software/programs
Effective and professional communication
Strong attention to detail, organizational, and time management skills
Resourceful analytic thinking
Sound judgment required
Preferred Qualifications, Capabilities and Skills
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial
Schedule: Monday - Friday, 8:30am-5:00pm
$41k-73k yearly est. Auto-Apply 60d+ ago
Luxury Reservationist
Kevin Smith Transportation Group
Customer service associate job in Norristown, PA
We're a luxury transportation company for clients who don't settle for average - and neither do we. Kevin Smith Transportation Group serves weddings, corporate events, and high-profile clients who expect professionalism, precision, and zero excuses. We move fast, think ahead, and take pride in delivering experiences, not just rides. If you like high standards, high expectations, and being part of a team that actually cares about the details, you'll feel at home here.
Job Description
Luxury Reservationist - Not for Everyone
$21-$24/hr | Thurs-Mon | 11:30 AM-8:00 PM
West Norriton, PA | Kevin Smith Transportation Group
This is not a call center job.
This is not a script-reading role.
And this is definitely not for someone who's afraid to sell.
We are a luxury transportation company serving wedding couples, corporate clients, VIPs, and high-expectation clientele. We're looking for a sharp, polished Reservationist who knows how to build rapport, close the sale, and make people feel taken care of from the very first call.
If You:
Love talking to people and know how to guide a conversation
Have hospitality, hotel, event, or sales experience
Can upsell without being pushy and create trust fast
Thrive in fast-paced, high-detail environments
Take pride in sounding professional, confident, and composed
…then keep reading.
What You'll Do:
Handle inbound calls and inquiries for luxury transportation
Sell and upsell services based on client needs (not just price)
Book and manage detailed reservations with accuracy
Be the calm, confident voice our clients trust
The Details:
$21-$24 per hour
(based on experience)
Thursday-Monday | 11:30 AM - 8:00 PM
Prime schedule for hospitality professionals who like evenings, weekends, and being in the action
Qualifications
Hospitality, hotel, event, or customer-focused sales experience
(You know how to read people, build rapport, and stay polished under pressure.)
Strong sales instincts
with the ability to upsell naturally and confidently
(You're comfortable guiding clients to the best option - not just the cheapest one.)
Excellent phone presence and communication skills
(Clear, confident, professional - no mumbling, no awkwardness, no script-reading energy.)
High attention to detail
(You catch mistakes before they happen. You triple-check. You don't “hope for the best.”)
Ability to thrive in a fast-paced, high-expectation environment
(Multiple calls, multiple clients, multiple moving pieces - you stay calm and sharp.)
Strong organizational and time management skills
(You can juggle requests, follow up, and still keep your work clean and accurate.)
Professional demeanor and polished presentation
(You understand that luxury clients expect a certain level of tone, language, and presence.)
Tech-comfortable and quick to learn systems
(You're not scared of software, CRMs, or new processes.)
Reliable, punctual, and accountable
(You show up. You follow through. You don't disappear.)
"Nice to Have"
Experience with
weddings, venues, or event planning
Background in
travel, concierge, or luxury services
Prior work in
transportation, limo, or logistics environments
Additional Information
What We Offer
Paid time off
Matching 401(k)
Benefits - Medical and dental
Parental Leave
Work Environment & Physical Requirements
Office-based position with standard business hours
Use of computers, phones, and office equipment required
Occasional lifting or movement of materials up to 25 lbs.
Equal Opportunity Employer
Kevin Smith Transportation Group is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.
How much does a customer service associate earn in Abington, PA?
The average customer service associate in Abington, PA earns between $22,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Abington, PA
$29,000
What are the biggest employers of Customer Service Associates in Abington, PA?
The biggest employers of Customer Service Associates in Abington, PA are: