Procurement Service Specialist
Customer service associate job in Raritan, NJ
The Procurement Service Specialist will generate 90-100 purchase orders (POs) per month through e-Marketplace for R&D, primarily focusing on lab supply orders and suppliers.
This is a part-time position with flexible hours: either 4 hours per day or 3 full days per week. The role starts onsite for training purposes and then transitions to a hybrid arrangement.
Responsibilities:
Placing approximately 100 POs weekly.
Searching for lab supplies, chemical suppliers, and catalog numbers for R&D requestors as needed.
Following up on the status of all placed POs, including handling email and phone inquiries.
Experience:
At least 1 year of experience in procurement or vendor management.
Skills:
Procurement
Vendor Management
Creating purchase orders
Education:
Associate or Bachelors.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Azhar
Email: ****************************
Internal Id: 25-53771
Customer Service Associate
Customer service associate job in Pottstown, PA
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoys working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Licensed Insurance Customer Service
Customer service associate job in Easton, PA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Easton, PA. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Signing Bonus
Bonus based on performance
Paid Time Off (vacation and personal/sick days)
Paid Training & Development
SIMPLE IRA matching
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Airline Services Customer Service Ticket Agent I - PT - 4a-6a Start Time
Customer service associate job in Allentown, PA
Job Details Entry Lehigh Valley International Airport - Allentown, PA Part Time High School Diploma / GED None 4am-6am Start Time + Weekends/Holidays Customer ServiceDescription
Lehigh Valley Airline Services provide airline ground handling services. Customer Service Ticket Agents process reservations, collect fees, handle luggage processing, and perform aircraft boarding functions utilizing computerized systems.
Major Responsibilities
Process airline reservations, provide flight information, collect reservation & service fees.
Handle luggage processing & assistant devices
Handle denied boarding situations, re-accommodate customers, and provide hotel, meal, and ground transportation vouchers when appropriate
Perform gate/boarding functions
Aid customers requiring luggage, wheelchair, and aisle chair assistance.
Adhere to all Airline, TSA & FAA regulations as well as Authority policies, procedures, and best practices while upholding safety, security, and service.
Professionally communicate over a two-way radio, cheerfully handle telephone calls.
Assist with accident investigations, reporting and statistical analysis.
Identify and resolve problems in a timely manner, gather and analyze information skillfully, work well in problem solving situations and offer solutions.
Handle multiple priorities in a fast-paced environment.
Able to work under pressure while providing the highest level of customer service.
Ability to work independently and make independent decisions in a changing environment.
Deliver outstanding customer service & relationship building skills.
Must be motivated, energetic, flexible, collaborative, and proactive.
Develop professional relationships with internal and external customers to ensure effective airline operations, able to work as part of a positive team player.
Additional duties as assigned.
Qualifications
Minimum Qualifications
High School Diploma or general equivalency diploma (GED).
Previous Customer Service experience preferred.
PC skills including Word, Excel, Outlook, and other applicable computer programs.
Strong written, oral, and interpersonal skills.
Successfully pass all Airline & Airport required training.
Must be available to work split shifts, nights, weekends, and holidays when required.
Must be able to respond to emergency situations as necessary.
Must be able to respond to severe weather conditions.
Must be able to obtain & maintain a valid driver's license.
Successfully pass new hire & random drug screenings.
Pass FAA/TSA Security clearance background check.
Physical Requirements
Must possess good English language skills, including speaking, spelling, punctuation, and grammar.
Able to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl.
Must be able to use hands and fingers to type, handle bags, boxes, objects, or controls.
Lift and/or move up to 50 pounds and occasionally lift to 99 pounds with assistance. Pull and push customers in wheelchairs up/down incline up to 250lbs.
Vision abilities include close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
Sufficient auditory ability and able to tolerate exposure to noise levels up to 150 decibels requiring mandatory hearing protection.
Employee regularly works near moving mechanical parts and able to move within work area.
Able and willing to work in inclement weather, including extreme cold and warm temperatures.
Employee Benefits
Airline flight benefits (unlimited, free-of-charge*, space-available travel on Allegiant Air as well as two guest passes per month of service).
Customer Service Supervisor
Customer service associate job in Bethlehem, PA
Job DescriptionOur Client is hiring a hands-on leader to supervise a small team (3-4) of Customer Service Representatives in a fast/slow (peaks-and-valleys) front-office environment. You'll split time between coaching and coverage-jumping on phones or the front desk when it's busy, and making sure schedules, service quality, and daily operations run smoothly when it's not. This is a steady, onsite role focused on reliability, teamwork, and great customer experiences.
Schedule: Full-time onsite in Bethlehem, PA; occasional short trips to NJ as needed.
Compensation: Up to $48,000/year, non-exempt (hourly) with benefits.
What you'll do:
Lead daily operations for a small CSR team; set clear expectations and provide real-time coaching.
Cover phones and front desk as needed; model calm, professional service during rushes.
Handle escalations and customer issues with strong de-escalation skills; document incidents.
Own scheduling & coverage: build/adjust schedules, handle call-outs, and maintain staffing levels.
Oversee basics of timekeeping (timesheet verification) and coordinate with payroll as needed.
Prepare daily cash-out/operational reports and keep the workspace organized.
Help onboard/train new hires and reinforce policies to maintain service quality.
Collaborate with leadership on process improvements and team communication.
Requirements
Must-have: Experience that combines phones + in-person customer service (not just one or the other).
Proven de-escalation and judgment: you know when to resolve, when to escalate, and how to set boundaries respectfully.
Hands-on leadership: prior lead or supervisor experience in a customer-facing setting.
Scheduling/coverage experience (building schedules, handling call-outs, swapping shifts).
Clear, respectful communication and emotional intelligence-especially working with long-tenured team members.
Solid organization, attention to detail, and basic computer proficiency (email, spreadsheets, POS).
HS diploma or equivalent required; ticketing/travel/hospitality experience is a plus.
Part-Time Front End Team Member *Day Shifts*
Customer service associate job in Collegeville, PA
Part-time Description
Kimberton Whole Foods in Collegeville is looking for a part-time Front End Team Member to join the crew!
Requirements: Part-time, up to 24 hours. One weekend shift is required per week.
Set Schedule:
Sundays 10am-4:30pm
Monday 10am-4:30pm
Thursdays 10am-4:30pm
Fridays 10am-4:30pm
Pay: $16.00 - $18.00 hourly to start.
Age Requirement: Must be 18 years or older.
Benefits: Part-time team members are eligible for a 15% store discount after 60 days and a 401K with matching 3% after one year and 1000 hours worked.
The Front End Team Member's primary responsibilities:
Provide exceptional customer service to all by greeting with a smile and individually thanking them for their business.
Accurately scans customers groceries and completes all transactions efficiently.
Carefully and efficiently bag groceries.
Perform price checks as needed and restock returned product in a timely manner.
Follow and comply with all applicable health and sanitation procedures and adheres to safe work practices.
Respond promptly to customer needs & questions and request assistance when necessary to ensure customers are checked out quickly.
Shows respect for the customer and gives great service while practicing healthy boundaries in all interactions.
Performs other duties as assigned by Store Manager or Manager on Duty.
Requirements
PHYSICAL CAPABILITIES:
Full sense range (vision, hearing and sense of smell) - the ability to read product labels, distinguish color & smell for quality control as well as the ability to communicate with the customers and co-workers.
Lifting, gripping and carrying objects - up to 50 pounds frequently, including boxes, cans, tools and other products.
Stooping, squatting, & kneeling - stoop and maneuver to pick up boxes from shelving and carts.
Walking - short distances to bring items from miscellaneous areas.
Standing- prolonged standing.
Work environment - movement based with the majority of time being in motion (walking & standing) rather that sedentary (sitting).
Climate - ability to work in cold environments (cooler, Freezer, back stock area) and handle cold products for extended periods of time on a regular basis.
Salary Description $16.00 - $18.00
Customer Service Associate - Full-Time
Customer service associate job in Wyomissing, PA
About the Opportunity
At FastBridge, we believe that the internet is vital for our daily lives. We offer fast, reliable internet with simple pricing plans and top-notch customer support.
We're on a mission to bring reliable, high-speed fiber internet to areas where residents have been waiting for a future-forward solution like ours. We're not just selling a service; we're empowering communities and enhancing the way people live and work.
Do you enjoy new scenery and not being stuck behind a desk?
We are seeking energetic, friendly, customer-focused, self-motivated individuals to join our sales team and be the community experts on fiber internet. The Direct Sales Associate is a hands-on, in-the-field role where youll meet residents (door knocking). Youll introduce our company, educate potential customers, and represent the FastBridge brand. We provide in-house training, tools, and support to help you master your pitch and convert residents in our serviceable areas to customers.
In this role youll be on a team that works hard and has fun! Were looking for team members who want to be successful and are looking for a career, so well teach you consultative sales techniques that will allow you to drive referrals and that will make you money.
What we have to offer:
Medical insurance
Employer paid dental insurance
Employer paid vision insurance
Employer paid life insurance
Employer paid short term disability
Employer paid long term disability insurance
The ability to accrue up to 3 weeks of PTO per calendar year
The ability to accrue up to 1 week of sick time per calendar year
8 paid holidays
Responsibilities:
Engage with prospective customers face-to-face which includes canvassing (door-to-door) using a consultative sales strategy. This includes hanging door hangers and distributing other marketing materials.
Required participation in local community events, pop-up events, guerrilla marketing tactics, and marketing programs to drive awareness of FastBridge and grow our customer base.
Be proud advocates of the company and exude the FastBridge brand.
Explain the differences between FastBridge Fiber and the competition.
Follow up with customers that have activated to ensure their satisfaction and gain insight and feedback to be shared with the team. Youll also get referrals this way!
Be proactive in following up on all leads.
Monitor competition in your area to identify risks, issues, and opportunities.
Schedule:
Non-Launch Week: Business as usual/The majority of your schedule.
Monday through Friday: 10:00am-6:30pm EST
Launch Week: Exciting! We are launching our service in a new area!
Monday through Thursday: 11:00am- 7:30pm EST
Friday: 12:00pm- 5:00pm EST
Saturday: 10:00am-1:00pm EST
Requirements:
Qualifications
No sales experience required but must be highly motivated to earn money and have a great attitude!
An active listener with excellent communication and interpersonal skills.
Proven history of excellent customer service values and commitment.
Ability to work well in both a team environment and independently.
Superior time management skills to hit sales targets within specific periods.
Highly organized with excellent attention to detail.
Ability to gracefully handle rejection and counter objections in a consultative manner.
Ability to work flexible hours including evenings, weekends, and holidays. Event participation is required.
Neat personal appearance and professional demeanor.
Must be able to stand and walk for extended periods while meeting and talking to potential customers.
Must have a valid drivers license.
Must be able to pass a criminal background check.
Seeking a career, not just a job.
Compensation details: 20-20 Hourly Wage
PI7d3162aac6c6-31181-35600517
Customer Experience Representative
Customer service associate job in Allentown, PA
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions!
Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction.
**Primary Responsibilities (Essential Functions):**
+ Answer incoming phone calls from clients and residents
+ Email or Call Customers who haven't been serviced in a year + put notes in Salesforce
+ Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling.
+ Create master/update account setups for new customers in receiving software
+ Generate quotes and pricing agreements for current and new customers assigned to CSRs.
+ Provide information to new inquiring leads and direct them to management.
+ Enter/update waste profiles into profiling software
+ Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website.
+ Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System
+ Receive/Send Certificate of Insurance requests for current and new customers
+ Assist Sales Reps with other related information needed for their customer accounts
+ Create tonnage reports for current customers
+ Assist shipping and receiving with unscheduled deliveries at our facilities
+ Assist Billing team with pricing updates on current orders.
+ Assist transportation customer pickup timeframes.
+ Provide light training to new CSRs
+ Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR
+ Perform other reasonably related tasks as assigned by management.
**Basic Required Qualifications: **
+ High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role.
+ High level of Customer Service acumen and business acumen.
+ Self-directed, with the ability to work on multiple projects with competing priorities and deadlines.
+ Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
+ Experience using a CRM system or web-based programs, proprietary online applications
+ Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening.
+ Ability to manage several tasks simultaneously and meet deadlines.
**Preferred Qualifications:**
+ Knowledge of Salesforce and Oracle systems.
+ Ability to lead account-specific projects.
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. _This line is dedicated to disability applications only. No other inquiries will receive a response._
Retail Associate
Customer service associate job in Allentown, PA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyCustomer Sales and Service Representative
Customer service associate job in Bethlehem, PA
Want to use your customer service skills to solve real world problems?
Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to ****************** or call ************ to let us know the nature of your request.
Nearest Major Market:
Job Segment: Customer Service Representative, Hydraulics, SAP, ERP, Customer Service, Engineering, Technology
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyService Writer I
Customer service associate job in Allentown, PA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Fleet Services by Cox Automotive Services keeps your fleet moving.
Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.
FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you!
DUTIES
* Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc.
* Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time.
* Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items.
* Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system.
* Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician.
* Obtain customers approval for all repairs and services performed.
* Dispatching and assigning shop work to technicians
* Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles.
* Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair
* Creating and fostering good working relationships with customers, vendors, and company partners.
* Maintaining quality service by establishing and enforcing organization standards and safety policies.
REQUIREMENTS
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field
* Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors.
* Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs
* Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer)
* General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations.
* Demonstrated ability to multi-task and apply initiative.
* Positive attitude, good instincts, and self-motivation
Excellent organizational skills and the ability to balance a variety of tasks
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCustomer Service Coordinator
Customer service associate job in Quakertown, PA
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Schedule & confirm customer repair service calls.
* Coordinate & communicate with repair technician.
* Work independently to resolve customer service issues.
* Adhere to proper Warranty and protection guidelines.
* Serve as liaison between customers and the repair technician.
* Complete reports and other tasks/assignments as required.
* You must have excellent listening skills and the ability to work independently and with a team.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Excellent phone etiquette
* Interpersonal skills
* Strong computer skills
* Excellent time Management
* Ability to work independently
* Ability to multi-task
* Customer service skills
* Experience in a fast-paced environment
* Prior call center experience and prior dispatcher experience is preferable.
* High School Diploma or equivalent
* Able to work day, night and weekend hours
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Captain - Customer Service
Customer service associate job in Lehigh, PA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13 per hour
Salary Range:
7.25
-
13
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyZamboni Operator | Part-Time | PPL Center
Customer service associate job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown.
This role will pay an hourly wage of $14.00 to $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 14, 2025.
Responsibilities
Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
Work with the facilities department to provide optimal ice conditions for all ice events.
Oversee aspects of ice installation and removal.
Assist operations department to expedite event conversions.
Other duties as assigned.
Qualifications
Must be a trained operator for Zamboni Ice Resurfacing machines
Solid understanding of OSHA rules and regulations
Must be comfortable working in very cold or very hot conditions for long periods of time
Must be able to stand, bend and stoop for long periods of time
Must be able to climb stairs/ladder
Ability to adhere to building policies and event requirements
Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
Must be able to work long irregular hours to include nights, weekends, and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyAutomotive Customer Service Advisor - 3940
Customer service associate job in Douglassville, PA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
GreenDrop Customer Service Attendant
Customer service associate job in Pottstown, PA
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]
What you can expect:
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get: Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision.
Company-paid life insurance for extra protection and peace of mind.
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
What you'll be working on:
The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following:
Always greet donors in a friendly manner, in full GreenDrop uniform.
Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
Assist donors with their donations and help to unload their vehicles.
Wear a tablet holder while recording donor information on the company iPad.
Assist truck driver during donation pick-ups.
Organize donations in the stock room.
Maintain the cleanliness of the site, both inside and outside.
Fill out supply orders to keep the site stocked with the necessary tools for job completion.
Other duties assigned by the manager.
Must be able to be on-site during working hours.
Must be able to perform essential job functions with or without reasonable accommodations.
What you have:
Ability to work independently without continuous supervision.
Have an outstanding ability to interact with people.
Strong desire to provide magnificent service.
Able and willing to lift up to 50lbs continuously throughout the day.
Ability to work in outside conditions within the different seasons.
Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Minimum Age Requirements:
Must be at least 18 years of age.
FLSA: Hourly
Travel: No travel required.
Work Type/Location: 18 Lightcap Rd., Pottstown, PA 19464
Savers/GreenDrop is an E-Verify employer #ZRGD
Auto-ApplyGreenDrop Customer Service Attendant
Customer service associate job in Pottstown, PA
Share: share to e-mail Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]
What you can expect:
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
* We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision.
* Company-paid life insurance for extra protection and peace of mind.
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
What you'll be working on:
* The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
* The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions:
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
This includes but is not limited to the following:
* Always greet donors in a friendly manner, in full GreenDrop uniform.
* Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
* Assist donors with their donations and help to unload their vehicles.
* Wear a tablet holder while recording donor information on the company iPad.
* Assist truck driver during donation pick-ups.
* Organize donations in the stock room.
* Maintain the cleanliness of the site, both inside and outside.
* Fill out supply orders to keep the site stocked with the necessary tools for job completion.
* Other duties assigned by the manager.
* Must be able to be on-site during working hours.
* Must be able to perform essential job functions with or without reasonable accommodations.
What you have:
* Ability to work independently without continuous supervision.
* Have an outstanding ability to interact with people.
* Strong desire to provide magnificent service.
* Able and willing to lift up to 50lbs continuously throughout the day.
* Ability to work in outside conditions within the different seasons.
* Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
* Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Minimum Age Requirements:
* Must be at least 18 years of age.
FLSA: Hourly
Travel: No travel required.
Work Type/Location:
18 Lightcap Rd., Pottstown, PA 19464
Savers/GreenDrop is an E-Verify employer
#ZRGD
Share: share to e-mail
GreenDrop Customer Service Attendant
Customer service associate job in Pottstown, PA
**Job Title: GreenDrop Attendant** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
_[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]_
**What you can expect:**
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
+ We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
**Benefits offerings including:**
+ Bundled health plans such as medical, Rx, dental and vision.
+ Company-paid life insurance for extra protection and peace of mind.
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
**What you'll be working on:**
+ The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
+ The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
**Essential Job Functions:**
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
**This includes but is not limited to the following:**
+ Always greet donors in a friendly manner, in full GreenDrop uniform.
+ Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
+ Assist donors with their donations and help to unload their vehicles.
+ Wear a tablet holder while recording donor information on the company iPad.
+ Assist truck driver during donation pick-ups.
+ Organize donations in the stock room.
+ Maintain the cleanliness of the site, both inside and outside.
+ Fill out supply orders to keep the site stocked with the necessary tools for job completion.
+ Other duties assigned by the manager.
+ Must be able to be on-site during working hours.
+ Must be able to perform essential job functions with or without reasonable accommodations.
**What you have:**
+ Ability to work independently without continuous supervision.
+ Have an outstanding ability to interact with people.
+ Strong desire to provide magnificent service.
+ Able and willing to lift up to 50lbs continuously throughout the day.
+ Ability to work in outside conditions within the different seasons.
+ Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
+ Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
**Minimum Age Requirements:**
+ Must be at least 18 years of age.
**FLSA: Hourly**
**Travel: No travel required.**
**Work Type/Location:**
**18 Lightcap Rd., Pottstown, PA 19464**
Savers/GreenDrop is an E-Verify employer
\#ZRGD
Customer Service Center Representative (Call Center)
Customer service associate job in Quakertown, PA
Full-time position currently available in Quakertown, PA. As a CSC Customer Service Representative I, you will serve as the first point of contact for customers seeking assistance with their banking inquiries and concerns. Your primary responsibility is to provide exceptional customer service by addressing their questions, resolving issues, and promoting bank products and services. You will handle a wide range of customer interactions via phone and email, ensuring a positive customer experience and upholding the bank's reputation for excellence.
Key Functions:
* Customer Support: Respond promptly and professionally to customer inquiries and concerns via phone and email channels.
* Issue Resolution: Efficiently and accurately resolve customer issues, including but not limited to account inquiries, transaction disputes, and technical difficulties.
* Product Promotion: Educate customers about the bank's products and services, promoting cross-selling and upselling opportunities when appropriate.
* Account Maintenance: Assist customers with account maintenance tasks such as password resets, account updates, and address changes.
* Compliance: Ensure all interactions and transactions comply with bank policies, procedures, and regulatory guidelines.
* Quality Assurance: Meet or exceed established performance metrics, including call quality, response time, and customer satisfaction.
* Continuous Learning: Stay informed about the bank's products, services, and industry trends to provide up-to-date information to customers.
* Team Collaboration: Collaborate with team members and other bank departments to resolve complex customer issues and improve overall customer service.
* Feedback: Provide feedback and insights to management regarding common customer issues and potential process improvements.
General Duties and Responsibilities:
* Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
* Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
* Must have strong Product Knowledge skills to evaluate customer needs using open-ended questions and refers customers to the appropriate resource.
* Researches and resolves customer problems in a positive and efficient manner.
* Assists customers with account information and responds to customer inquiries daily. Reviews, verifies, and executes customer transactions including fund transfers, loan/CC payments, contact information changes, stop payments/written statements of unauthorized debits, VCC maintenance (including disputes, increases, hot cards, warm cards, etc) and orders, MCD increases/inquires, check orders, ACH inquiries, and fraud prevention. Provides navigational assistance with online, mobile and telephone banking.
* Follows proposed department schedules and operating policies & procedures as required.
* Brings an overall positive attitude to work every day to boost morale within the Department. (Cultivating Culture, Team building, etc.).
* Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities.
* Required availability of all operating department hours which can include holidays and weekends.
* Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
* Assumes additional job-related duties as requested.
Required Training, Experience, and Education:
* Successful experience working with customers and co-workers.
* Must complete basic CSR training within the first 6 months of employment.
* Must complete additional CSR training requirements as recommended by CSC Manager.
* Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.
* Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
* Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
* Must successfully complete Banking of Fundamentals within the first 18 months of employment.
* This position may require compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
* Must fulfill the Continuing Education/Training checklist requirements annually, after first 18 months of employment.
Desirable Knowledge, Abilities, and Skills:
* Previous or current bank experience.
* Customer Service experience in a call center environment.
Department Hours:
The ideal candidate for this position is expected to be available to work any shifts during the hours that the department is open for business. Hours for this department are:
Monday to Friday - 8:00 a.m. to 7:00 p.m.
Saturday - 8:30 a.m. to 4:00 p.m.
Client Account Specialist - Environmental Lab Services
Customer service associate job in Reading, PA
Full-time Description
Drive Exceptional Client Delivery Across Laboratory and Field Operations
Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist - Environmental Lab Services to oversee client projects and ensure timely, accurate, and compliant service delivery in Reading, PA. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows.
If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you!
Please Note:
This is not an IT or software project management position
. This role supports environmental testing, laboratory operations, regulatory-driven deliverables, and client project coordination.
What You'll Do
Serve as the primary point of contact for assigned clients, ensuring timely and professional communication;
Manage client setup in LIMS, CRM, and related systems;
Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups;
Review work orders for accuracy and ensure proper project setup and documentation;
Conduct final review and release of reports, invoices, EDDs, and other deliverables;
Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT);
Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review;
Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements;
Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities;
Support onboarding, planning meetings, site visits, and laboratory tours;
Communicate project needs, issues, and updates between clients and internal teams;
Assist with shared Client Services activities and provide coverage during peak workloads or absences;
Contribute to process improvement initiatives and internal project teams;
Perform other duties as assigned.
Why You'll Love Working Here
Competitive salary with performance-based advancement opportunities;
Medical, dental, and vision insurance;
Paid parental leave for both parents;
Employee Assistance Program (EAP);
401(k) with company match;
Paid time off + paid holidays;
Monthly cell phone reimbursement.
Requirements
What You'll Bring
Bachelor's degree in science, business, or related field or equivalent combination of education and experience;
3+ years of customer service experience in a technical, environmental, or laboratory setting;
Experience coordinating operational workflows or client projects;
Proficiency in Microsoft Office and Quickbooks;
Strong communication, organization, and problem-solving skills
Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred;
Ability to manage multiple priorities with accuracy and attention to detail.
What this role is not:
An IT, software, or technical project management position;
A systems implementation or Agile/Scrum role;
A coding, development, or tech delivery job.
Your Schedule & The Fine Print
Full-time position following a standard Monday-Friday schedule;
Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required;
Must be able to travel locally for client visits, meetings, or training activities, as needed.
Our Commitment to Diversity & Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.