Customer service associate jobs in Amherst, NY - 850 jobs

Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail

The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services. Major Responsibilities/Activities: Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model Utilizes a strengths-based family driven approach to services Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from Conducts assessments throughout duration of the case Provides education, care coordination, and community linkages as appropriate Conducts face to face contacts with families Conducts Child and Family Team meetings each month Participates in trainings required by stakeholders and agency Maintains timely and accurate documentation in two systems Other duties as deemed appropriate Competencies: Solid writing and verbal communication Strong engagement skills and ability to engage with diverse populations Flexibility related to scheduling Familiarity with computer applications (i.e. Word, Excel, Outlook) Familiarity with Fidelity EHR and Connections are a plus Bi-lingual ability is a plus Motivational Interviewing skills are a plus Minimum Requirements: Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families. Valid NYS Driver's License and adequate auto insurance Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. Hours: Flexible schedule based on clients' needs. Competitive pay rate of $21.512 per hour based on a 37.5 hour work week CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Residential Home Energy Customer Service Supervisor Compensation: $25.00-$30.00 Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today. What We Are Looking For * The Residential Customer Service Supervisor is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to all residential customers. This employee oversees the daily operations of the residential call center, monitors call metrics, reviews calls for quality, manages escalated concerns, and supports outbound call campaigns. The Supervisor leads, coaches, and develops Customer Experience Representatives in a fast-paced environment focused on accountability, service excellence, and continuous improvement. What You Will Do * Oversee daily operations of the residential call center to ensure service standards are consistently met. * Monitor call volume, service levels, response times, abandonment rates, and other key call center performance metrics. * Review recorded and live calls to evaluate quality, professionalism, and adherence to company policies. * Provide coaching and constructive feedback to team members based on performance metrics and call evaluations. * Train, onboard, and mentor new hires to ensure successful integration and performance. * Conduct ongoing training to enhance product knowledge, customer service skills, and workflow efficiency. * Handle complex or escalated customer concerns and ensure timely and effective resolution. * Curate and support outbound call campaigns when requested, including tracking and reporting results. * Collaborate with internal departments to resolve customer issues and improve operational processes. * Maintain accurate records of team performance, coaching sessions, and operational metrics. * Ensure compliance with company policies, procedures, and service expectations. * Foster a positive, engaged, and high-energy team environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Who You Are/What You Need * High school diploma or equivalent required * 3-5 years of customer service or call center experience required * 1-2 years of supervisory or leadership experience preferred * Strong understanding of call center metrics and performance management * Excellent communication skills including active listening * Proficient computer skills with the ability to learn new software * Good time management skills to prioritize and plan work activities * Positive and engaged attitude * Reacts well under pressure and treats others with respect * Works efficiently and effectively, both independently and as a team * Prolonged periods sitting at a desk and working on a computer What We Offer * Generous medical insurance offerings (*some plans fully funded by NOCO) * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Vacation and NOCO Time * Employee and family assistance program * Company-paid training * Years of service incentives * Employee discounts

We are searching for friendly and energetic full-time & part time Customer Service Team Members to join our Tim Hortons team at 1060 Wehrle Dr in Williamsville, NY on mornings 7am-3pm shifts. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. : Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. • Ensure coffee and products are always fresh and accurate by following our REV procedures. • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation. • Prepare all products accurately by following the order monitor. • Communicate showcase and product needs to ensure availability for customers. • Regularly monitor and record temperatures of required products. • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards. • Practice proper hand washing techniques and adhere to sanitation guidelines. • Complete all sanitation tasks as outlined. • Health & Safety: • Work in compliance with occupational health and safety legislation. • Follow safe work practices and procedures. • Use required personal protective equipment. • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude. • Ability to work in a fast-paced environment with a sense of urgency. • Strong communication and interpersonal skills. • Ability to work on a team and with multiple employees. • Attention to detail and ability to accurately process orders. • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications New Account Representative with Anti money laundering experience (AML) and prior work experience in financial sector. At least 3 years experience opening new accounts. New Account Representative requires: Know your customer (KYC) Read/Write Spanish Knowledge of Excel, Word and Access New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience-(Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry AML documentation New Account Representative duties: Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. • Analysis of accounts and client information according to prescribed internal control policies and procedures .• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. • Execute and review negative media alerts from client screening and escalate where necessary .• Package client due diligence research and documentation for review by Relationship Managers. • Meet production target volumes and dates as advised Additional Information $25/HR 6 months

Timeline: We are seeking students who can commit to working 2-3 semesters in a row. Students will need to get trained and can work part-time Fall 2025, and Spring 2026 Summer 2026 semesters. OBJECTIVE Working under general direction, perform a diverse set of duties of an administrative nature requiring a high degree of precision, accuracy and confidentiality for the schools and department of Access Services at CWRU. These functions include processing parking assignments, ID cards and key requests for faculty, staff and students utilizing multiple databases to include Lenel, HARLD, a POS system, and the T2 system. Relying on parking sales and utilization reports, as well as University policy and procedure, the access services specialist will ensure a timely response and resolution to daily student parking requests and issues while providing outstanding customer satisfaction. The ability to learn new software and complex processes quickly and easily is required. ESSENTIAL FUNCTIONS * Communicate with dignity and respect - On a daily basis, the access services specialist will be expected to independently interact with students about issues related to parking, student IDs and badges, and access to a variety of locations across the university. These student-driven inquiries can occur via phone calls, emails, and in-person and are an opportunity for the access services specialist to utilize critical thinking skills to problem solve and troubleshoot towards a positive outcome while demonstrating the ability to balance between policy and/or practice and exceptions and determine when to escalate matters. (20%) * Maintain Contractual Agreements - Access Services is a distribution point for the sale of RTA stickers to students. Access Service Specialists will need to be well-versed in the RTA program eligibility and requirement language and comfortable communicating to students when they may or may not meet eligibility requirements. (20%) * Verification of Data Captures - Access Services is responsible for obtaining and maintaining images and data uploads into the university database before a university identification card (ID) can be issued. The Access Services Specialist must be able to review and verify documentation and enter accurate data into the ID system at the time a university identification card (ID) is being issued in accordance with university policy. (20%) * Issue Parking Permits - The Specialist is responsible for understanding the various types of parking permits available to university customers, for ensuring these permits are available for in-person and online sales, for completing sales via cash or credit card transactions, and for escalating issues reported to Access or Parking Services by permit holders in a timely and appropriate manner. Additionally, all data related to permit transactions must be accurately and timely entered into the point-of-sale terminal (POS) and the parking management program in accordance with university parking policy. (20%) * Reconciliation of Daily Accounts - The Specialist is responsible for performing a detailed account review that reconciles daily receipts against each transaction logged in our POS and parking management system. (5%) * Troubleshoot and Escalate - The specialist follows policy and procedures to resolve common issues students experience with their ID's and parking permits. The specialist also understands when matters should be escalated to supervision and communicates regularly with their team to ensure matters marked for escalation are followed-up on and marked completed. (5%) * Work Collaboratively - The specialist reviews policies and procedures and training resources regularly for efficiency. They demonstrate consistency while seeking out opportunities for improvement; ensuring future issues or problems for students are met proactively. Other projects as assigned to assist the department. (10%) NONESSENTIAL FUNCTIONS * Immediately advise supervisor of any issue that prevents a student from accessing parking, housing, or other university-related benefits. * Provide excellent customer service skills while answering phones and directing students in-person at the Tinkham Veale University Center (aka the Tink). * Perform other projects and duties as assigned. CONTACTS Department: Continuous contact with the Assistant Director of the Student Access Services Center and the Team Lead of Access Services to keep apprised of all urgent requests and situations or to request assistance in resolving issues and concerns. Students: Daily, face-to-face contact with student customers for parking, IDs, keys, CaseOneCard transactions and access. SUPERVISORY RESPONSIBILITY No supervisory responsibility. QUALIFICATIONS * Ideally, the candidate will have 2 to 5 years of customer service experience. If no experience, the candidate will be able to demonstrate the ability to communicate to customers effectively and politely, and a genuine desire to work in a customer service role helping students. REQUIRED SKILLS * Self-starter with the ability to work independently and function with minimal supervision. * Displays initiative, enthusiasm, and a strong sense of responsibility. * Ability to meet consistent attendance and take ownership of assigned projects. * Ability to pay particular attention to detail, particularly in accounting functions and a good understanding of computers with experience in Microsoft Word, Excel, email, browsers, and Internet searches. Knowledge of basic terminology related to computer hardware and software. * Excellent communication skills. Especially on the phone and in-person; talking to others to convey information effectively. * Must have the ability to work with a complex set of standards, procedures, and terminology, applying significant attention to detail, accuracy, and verification. Ability to learn new skills and systems. * Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite, and readily understood. * Consistently models high standards of honesty, integrity, trust, openness, and respect for the individual. Must have the ability to use discretion and good judgment on sensitive and important matters. WORKING CONDITIONS General office environment; walk up customer service counter. Please submit a resume and cover letter. Estimated start date: Mid October 2025. Pay Range: 17.60 (UG) -(20.13) Grad

Company: Wilkins Recreational Vehicles Job Title: Customer Experience Coordinator - Full Time We believe talent makes a difference! Join an award-winning team offering excellent earning potential and opportunities for long-term growth, including a leadership team that values your professionalism, customer focus, and attention to detail. We're looking for team members who create outstanding first impressions-because we know exceptional experiences begin at the front desk. Salary Range: $18.00 - $20.00/hour Job Duties: Greet and welcome all incoming customers in a warm, friendly, and professional manner-creating a positive first impression and helping set the tone for an exceptional experience. Provide excellent front-line customer service by directing customers to the appropriate team member or department with confidence and care. Promptly and professionally answer incoming phone calls, ensuring accurate information is provided or calls are routed appropriately. Support the coordination and check-in process of all incoming new vehicles, working closely with both sales and service departments. Complete associated paperwork and input vehicle information accurately into our system. Serve as a helpful administrative resource for the entire Wilkins RV team-keeping our operations running smoothly and efficiently. Requirements: Strong interpersonal skills with the ability to warmly and professionally interact with customers and colleagues. Dependable, detail-oriented, and organized with a customer-first mindset. Capable of effectively handling multiple calls and tasks in a fast-paced environment while maintaining a positive attitude. Saturday and Evening availability #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York, and Northern Pennsylvania.

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job Description $18-25 hourly depending on experience does have the option to be a hybrid position but does require in person training* INNS OF AURORA, LLC CORE VALUES: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others Position Purpose: Under the direction of the Reservation Manager, the Reservationist will provide a seamless guest experience by securing accommodation, dining, Spa, and resort experience reservations with a professional and approachable demeanor. **Weekend and Evening Availability is Required** Responsibilities/Duties/Functions/Tasks: Secure all resort reservations (accommodations, experiences, and dining) via phone and electronic booking channels. using available resources to accommodate guest requests within parameters Communicate with guests primarily via phone and e-mail, occasionally in person. Act as a brand ambassador to curate "the perfect stay" for each and every guest Provide back-up support for guest services staff members, as needed. Ability to manage multiple systems simultaneously, leverage technology to increase efficiency and drive productivity Strategically up-sell guests to maximize revenue Provide tours to guests, if requested Provide support for Sales Department Maintain an approachable, knowledgeable, and accommodating attitude Answer general inquiries and direct phone calls to their appropriate departments Handle guest complaints with empathy and work to bring resolution to issues with little direct support from supervisor Maintain knowledge of current area events, activities, and hours of operation Maintain knowledge of guest policies, room rates, and availability Other duties, as assigned Requirements High school degree Comfortable working in a highly technical, multi-system driven environment Knowledge of high-touch operations and service requirements Ability to work independently and exercise excellent judgement Excellent written and verbal communication skills Proficiency in Microsoft Office programs and strong computer literacy Ability to multi-task effectively under fast-paced working conditions Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availability PREFERENCES Prior experience in hotel operations/ reservations Experience working with Stay n' Touch PMS and Synxis CRS Specialized historical knowledge of Cayuga County Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inn Familiarity with IOA properties Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job Description At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions . We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come . Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service. Duties and Responsibilities Act as the main point of contact for customers seeking updates on a shipment Act as a point of contact regarding customer issues to internal stakeholders Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues Maintain strong relationships with current and prospective shippers Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience Proactively identify problems and implement effective solutions Provide exemplary customer service assistance through telephone and email interactions by solving customer problems Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update Ensure accurate and timely order and data entry Generate and evaluate reports, as needed Other duties as assigned Qualifications Associate's degree preferred but not required High level multi-tasking ability with strong organizational skills Enthusiasm and high energy "People person," friendly, outgoing, and confidence is a must Willingness to work in a team environment, but able to conduct themselves and their work independently Transportation or Logistics background a plus but not required Safety Requirements Must be able to work in an office setting Physical Requirements This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports None Please note that base pay offered may vary depending on job-related knowledge, skills and experience. M-F 8:30am-5pm

Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: · How would you like to have Sundays off? Yes, every Sunday we are closed! · Paid time off including vacation, personal days, and holidays · Medical, Dental, Vision, Short Term Disability · Company paid Long-Term Disability and Life Insurance · Employee Assistance Plan · 401k Plan with a company match · Bonus & commission opportunities paid monthly! · Ongoing training and development · A family friendly work environment · Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience · Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies · Must have a valid state driver's license and safe driving record · Must be 18 years of age or older · Bi-lingual is a PLUS! Physical Requirements · Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer

We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to customers that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, sales development strategies, and an opportunity for advancement within this role. As a Sales and Customer Service Agent, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily. Sales and Customer Service Agent Key Responsibilities: Interact with new and existing customers of AT&T's services to understand their needs and recommend suitable products and services, and/or enhancements at retail stores Educate customers on our telecommunication product offerings, promotions, and new technologies through a guided sales presentation Work with customers one-on-one to process any sales orders they have shown interest in and want to purchase Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction Achieve daily and weekly retail sales metrics by effectively presenting product benefits Continuously update product knowledge to stay informed about AT&T's evolving portfolio Participate in training and development sessions to enhance sales and service skills Sales and Customer Service Agent Skills: Must be 18+ years of age and eligible to work in the US Proven experience in customer service, retail, or sales is a plus Genuine desire to help people Comfortable working in a retail environment Ability to work independently and as part of a team Reliable transportation is a plus when working in our retail stores Proficiency in basic computer applications and willingness to learn new systems A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on an hourly wage and commissions earned with every sale. Average total compensation is reflected in the estimated earnings.

As a Customer Solutions Representative, your job is to help the sales group and sales team by managing customer activities and programs. The goal is to make customers happy and grow their accounts. What You Need to Do: -Help the sales team by processing quotes requests, checking incoming orders for accuracy (e.g., pricing, meeting minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, acknowledging them, telling customers about changes to their orders, and working with other parts of the business to get orders processed quickly and keep track of them. -Help follow up on sales leads with both new and old customers. -Take calls and emails from customers and answer them. -As needed, troubleshoot, study, solve, and bring problems to the attention of the sales team. -Look into what customers are saying and help the sales team figure it out. -Find ways to improve sales methods and accuracy and make those changes. Required Skills; Simple: A high school diploma 2 or more years of work with Microsoft Office 2 or more years of work in customer service English read, write, and speak well Associate's degree in a business or technical field is preferred. Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. 2 or more years of work with a CRM program like Salesforce Associate's degree in a business or technical field is preferred. 2 or more years of work with a CRM program like Salesforce Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. Equal Employment Opportunity is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Handle guest complaints ensuring guest satisfaction. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Maintain complete knowledge at all times of: o All hotel features/services, hours of operation. o All room types, numbers, layout, decor, appointments and location. o All room rates, special packages and promotions. o Daily house count and expected arrivals/departures. o Room availability status for any given day. o Scheduled daily group activities. o Yield management strategies that are in place. o Hotel and departmental policies and procedures. Process all reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through corporate reservations center or travel agencies. Sell the best rated room to meet the guest's needs; maximize rate for all reservations. Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller. Set up proper billing accounts (i.e., room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits according to Accounting policies and with proper authorizations. Verify all reservation information with caller to ensure accuracy. Set up group room blocks in the system. Book group reservations and input rooming lists against the room block. Monitor group cut-off dates and review with Sales or group contact. Return all unused rooms to general room inventory after group's cut-off date. Review group resumes and convey all pertinent information in the system to appropriate personnel 48 hours prior to group's arrival. Assist in Front Office areas as assigned Responsibilities: Provide superior guest services to include providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, deadlines and information; process all payments according to established hotel requirements. Coordinate all aspects of group room block entry into the reservations system. Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications: High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Job Type: Full-time Pay: $17 per hour Work Location: In person, Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Seasonal, Sales, Associate, Customer Service, Customer Experience, Retail

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications New Account Representative with Anti money laundering experience (AML) and prior work experience in financial sector. At least 3 years experience opening new accounts. New Account Representative requires: Know your customer (KYC) Read/Write Spanish Knowledge of Excel, Word and Access New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience-(Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry AML documentation New Account Representative duties: Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. • Analysis of accounts and client information according to prescribed internal control policies and procedures .• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. • Execute and review negative media alerts from client screening and escalate where necessary .• Package client due diligence research and documentation for review by Relationship Managers. • Meet production target volumes and dates as advised Additional Information $25/HR 6 months

$18-25 hourly depending on experience does have the option to be a hybrid position but does require in person training* INNS OF AURORA, LLC CORE VALUES: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others Position Purpose: Under the direction of the Reservation Manager, the Reservationist will provide a seamless guest experience by securing accommodation, dining, Spa, and resort experience reservations with a professional and approachable demeanor. **Weekend and Evening Availability is Required** Responsibilities/Duties/Functions/Tasks: Secure all resort reservations (accommodations, experiences, and dining) via phone and electronic booking channels. using available resources to accommodate guest requests within parameters Communicate with guests primarily via phone and e-mail, occasionally in person. Act as a brand ambassador to curate "the perfect stay" for each and every guest Provide back-up support for guest services staff members, as needed. Ability to manage multiple systems simultaneously, leverage technology to increase efficiency and drive productivity Strategically up-sell guests to maximize revenue Provide tours to guests, if requested Provide support for Sales Department Maintain an approachable, knowledgeable, and accommodating attitude Answer general inquiries and direct phone calls to their appropriate departments Handle guest complaints with empathy and work to bring resolution to issues with little direct support from supervisor Maintain knowledge of current area events, activities, and hours of operation Maintain knowledge of guest policies, room rates, and availability Other duties, as assigned Requirements High school degree Comfortable working in a highly technical, multi-system driven environment Knowledge of high-touch operations and service requirements Ability to work independently and exercise excellent judgement Excellent written and verbal communication skills Proficiency in Microsoft Office programs and strong computer literacy Ability to multi-task effectively under fast-paced working conditions Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availability PREFERENCES Prior experience in hotel operations/ reservations Experience working with Stay n' Touch PMS and Synxis CRS Specialized historical knowledge of Cayuga County Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inn Familiarity with IOA properties Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.