Customer service associate jobs in Arlington, TX - 4,273 jobs

To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo Provide impeccable customer service Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs Anticipate, identify, and resolve problems which could delay the timely release or movement of freight Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements Resolve banking and letter of credit problems Advise customers on payment terms. Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review. Resolve billing issues, coordinate post entry activity on customer's behalf. Complete accurate data input or corrections into computer files. Perform route cause analysis as directed by the Account Administrator. Coordinate post-entry activities on the customer's behalf Manage the entry verification process. Access clients systems (external systems) as necessary. Correspond with business partners in various mediums to include written, phone or e-mail. Produce operational trend reports Keep business partners apprised of the exception process. Pre alerts - receive and respond as needed per customer SOP. Maintain general knowledge of FedEx products and services Interact with customers, internal staff/departments and management of all levels. Support Account Administrators with account management activities (exception logs, special spreadsheets). Perform entry reconciliation as needed Develop and maintain a strong relationship with customer's front-line personnel Ability to perform the duties and responsibilities of the Administration and Customs Trade process to support a small office structure. Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Performs other duties as assigned. HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.Paid Training Provided. Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company. Core Accountabilities and Responsibilities 5-star Concierge Service Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach. Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries. Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction. Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist. Stylist Partnership Development Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth. Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked. Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements. Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish. Knowledge and Process Execution Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support. Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement. Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction. Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems. Cross-functional Collaboration Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success. Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives. Required Knowledge, Skills, and Abilities Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced Strong problem-solving, communication, and relationship management skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy. Providing fit and product advice, ideally within apparel, tailoring, or styling environment. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business. Required Education and Experience Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred. 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services. Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools. Familiarity with building successful rapport and loyalty with clients. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.). Travel There is minimal anticipated travel required for this position. Annual and Semi-Annual Company Conferences, usually in the DFW area This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.

🚀 Job Opportunity: B2B Customer Support Specialist 🕒 Job Type: Full-Time | Direct Hire 🎓 Fresh Graduates Welcome ✨ Hybrid work opportunity available after 3-4 months of in-office training Our client, a leading AI-driven retail brand known for high-quality branded T-shirts, is expanding their support team and is looking for a B2B Customer Support Specialist. This role is ideal for candidates who enjoy problem-solving, working with data, and learning how AI is transforming customer support. 🧠 About the Role Handle B2B customer support through email and chat only (no phone calls). Work in an AI-focused, automation-driven environment-this is not a high-volume call center role. Research, analyze, and resolve customer issues efficiently and accurately. Identify root causes of issues and suggest improvements to processes and workflows. Use customer data and metrics such as CSAT, NPS, and performance reports to drive service improvements. Collaborate with cross-functional teams to improve automation, self-service tools, and operational efficiency. Play an active role in enhancing the overall customer experience and journey. ✅ Must-Have Qualifications Bachelor's degree (required). Positive, high-energy attitude with excellent written and verbal communication skills. Strong analytical and problem-solving mindset. Comfortable conducting online research to find accurate solutions. Eagerness to learn and work with AI tools and new technologies. Flexibility to work morning or afternoon shifts (🚫 no night shifts). Experience with Zendesk is a plus but not mandatory. 🌟 If you're excited about working in an AI-powered company, solving problems creatively, and growing your career in customer support, we'd love to hear from you!

Job Title: Customer Service Advisor Type: Part-Time (Potential to Move Full-Time) Start: Immediate / By End of December Compensation: Up to $28/hr DOE Join a leading insurance services provider as a Customer Service Advisor. This role is perfect for a professional who thrives on helping others, loves learning, and wants to grow within a supportive, client-focused team. What You'll Actually Be Doing: • Provide responsive, friendly support to clients via phone, email, and chat • Assist with insurance inquiries, policy updates, and account management • Document client interactions and track follow-ups using internal tools • Collaborate with team members to ensure seamless client experiences Must-Haves (Don't Apply Without These): • Previous customer service or client-facing experience • Strong communication and interpersonal skills • Professional attitude and eagerness to learn • Ability to manage part-time hours reliably (10 hours/week) You'll Stand Out If You… • Have experience in insurance, financial services or similar industries • Are comfortable using CRM or ticketing systems • Can proactively identify ways to improve client interactions This is a 10-hour/week contract with the potential to move to full-time.

IT Service Desk Analyst (Part time Weekend) CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team. As a member of the Desktop Engineering team, you'll be exposed to multiple areas of enterprise IT support. You'll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments. Key Responsibilities: Respond to and resolve incoming support requests related to Windows desktop/laptop systems Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms Troubleshoot Active Directory issues, including group policies and user permissions Use enterprise tools to support endpoint management, system imaging, and deployments Provide first-tier support for network and telecommunications issues Collaborate with internal IT teams to escalate and resolve more complex technical challenges Maintain detailed documentation and follow standard operating procedures Requirements: Minimum of 6 months of experience working in a 24/7 IT service desk or IT support call center environment Strong communication skills with a customer-first approach to technical support Solid foundational understanding of Windows operating systems, Office 365, and networking basics Ability to work flexible shifts including evenings, overnights, weekends, and holidays Experience with EPIC software is preferred but not required Reliability and independence, especially during overnight shifts where self-direction is essential Why Work with CornerStone TTS: At CornerStone TTS, we focus on more than filling roles-we deliver alignment between skilled professionals and the technical environments where they can thrive. Our team understands the nuances of technology staffing and works closely with both talent and clients to ensure successful long-term placements. If you're looking to expand your career in IT support and want to be part of a team that values capability, consistency, and growth, we'd like to connect.

We're looking for a Customer Experience Representative to assist members with health insurance questions. This is a fully onsite Temp-to-Hire role in Addison (ZIP 75244), paying $20/hour, Monday-Friday, 8:00 AM-5:00 PM. Start ASAP and join a team focused on delivering exceptional service! Job Responsibilities Deliver exceptional customer service Assist customers with questions about their plans Respond to inquiries via phone and email in a professional, friendly manner. Accurately document all interactions in the system. Maintain a positive attitude and ensure quality service Job Requirements Health insurance background required (customer service or plan support experience preferred). Strong communication skills and a customer-first mindset. Ability to work onsite Monday-Friday, 8 AM-5 PM. Reliable and committed-no job hoppers; we value stability. Hardworking, adaptable, and team-oriented. No claims experience needed-this role does not involve claims processing or decision-making. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. Joon Loloi is looking for a talented Customer Experience Specialist. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Experience Specialist will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact. This position is based on-site Monday-Friday at our Dallas, TX headquarters. Responsibilities Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable Experience, Skills, & Ability Requirements High school diploma or equivalent; additional education or certifications are a plus Previous experience in a call center or customer service role is preferred but not mandatory Previous experience in design or keen interest in interior design Excellent communication skills, both verbal and written, with a strong command of the English language Active listening skills and the ability to empathize with customers' needs and concerns Strong problem-solving skills and the capacity to think quickly on your feet Basic computer proficiency and familiarity with CRM software and call center systems Patience, resilience, and a positive attitude even during challenging interactions Ability to multitask and manage time effectively in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, if required Highly organized and skilled at time management Possess personal qualities of integrity, credibility, and commitment to corporate mission What We Offer Comprehensive health, dental, and vision benefits 401(k) with employer match Paid parental leave A culture that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Plano,TX Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with O&G or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service! BE THE ISLAND GUIDE Create a relaxed destination - Genuinely greet all guests with a friendly smile, select and help locate or obtain merchandise based on guest needs and desires Set the course - Learn, reference, and share current product knowledge with our guest; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit , fashion wardrobing advice and suggesting add-ons) Build the perfect oasis - Emphasize brand direction and seek opportunities to informing guest of current marketing programs and upcoming events Onboard your crew - Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management ESSENTIALS FOR LIFE IN PARADISE You have 2+ years of Guest and Sales experience You have a “get things done” mindset You are a natural collaborator and are able to identify opportunities and take initiative You have a High School diploma or GED Willingness to perform other duties as required that are necessary to support the business. ESSENTIAL PHYSICAL REQUIREMENTS Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required - frequently Climbing ladders - occasionally Routine standing for duration of shift (up to 8 hours) Ability to work varied hours and days including nights, weekends and holidays as needed Mahalo (thank you) for your interest in Tommy Bahama!

The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling-Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries. This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information

• Support post-deployment activities during the decommissioning phase. • Ensure smooth transition, resolve issues promptly, and provide hypercare support to stakeholders. • Monitor and manage hypercare activities post-decommission. • Act as the first point of contact for issue resolution during transition. • Coordinate with technical teams to troubleshoot and resolve problems. • Maintain documentation of issues and resolutions for future reference. • Communicate status updates to stakeholders regularly. • Experience in hypercare or post-implementation support roles. • Strong problem-solving and coordination skills. • Excellent communication and stakeholder management abilities. • Familiarity with telecom or IT systems preferred.

Client Outreach Associate Schedule: Part-time, on-site Hours: 8:00 AM - 2:30 PM (minimum 6 hours per day; exact part-time hours are negotiable) We are looking for a Customer Service Rock Star to join our team as a Client Outreach Associate. If you are seeking a fast-paced, fun, and family-oriented environment with amazing colleagues, this is the job for you! Our company, Flight Crew International, hires pilots, flight attendants and other aviation professionals for the world's major aircraft operators and Fortune 500 companies and the growth of our organization has created a unique opportunity for the right individual. The ideal candidate will be a role up your sleeve type of individual who will work hard, enjoys helping and talking to people, is professional and reliable Role Overview This role focuses on organizing potential client leads and conducting outbound outreach to generate interest in our services. The Client Outreach Associate will maintain organized lead lists, make calls, and track interactions to support the sales team in growing our client base. We are looking for someone who is: Fun, Outgoing and Up-beat Personality A leader and has an Entrepreneurial Spirit Competitive, Aggressive and Willing to go the Extra Mile Natural Problem-Solver Hard-Working, Energetic, and a Go-Getter Excellent Communication Skills Excellent Attention to Detail and Organization Skills Very Comfortable Calling and Meeting Candidates Respectful and Professional to Clients and Colleagues Has the ability to Have Fun at work while Achieving Goals Previous pilot recruitment, aviation, and/or customer service experience Position Details: Work in a team, side-by-side with your colleagues, sharing information and helping each other to ensure new hires are getting placed on time Stay incredibly organized Work fast and be accountable Organize and maintain client leads in the CRM/lead management system Conduct outbound calls and email outreach to potential clients Track call outcomes, follow-ups, and lead progress accurately Support the sales team by identifying new opportunities and prospects Assist with business development initiatives and pipeline growth Skills: You have to be able to write and speak clearly and professionally You must multi-task and prioritize and be efficient You have to be meticulous You have to document, track, and monitor candidates incredibly closely You cannot be lazy in regards to work load or details You have to be organized You have to be able to have fun, laugh and have a good time 😊 Why Join Us Be part of a growing aviation company with new and exciting business lines. Work with leadership and cross-functional teams. Opportunity to grow your skills in operations, coordination, and project support. Collaborative, energetic, and supportive team environment.

SNI Companies has partnered with a reputable financial services company in Irving, TX that is seeking a Bilingual Customer Service Advisor to join their team. This opportunity is ideal for someone interested in a role that combines both sales and customer service skills. This is a hybrid opportunity, 80% remote, 20% in office. Candidates will be required to complete training on-site. Responsibilities: Following established procedures and guidelines answering a wide variety of inbound calls from new and existing customers with the highest degree of courtesy and professionalism Listens attentively to customer needs and concerns; demonstrates empathy while maximizing opportunity to build rapport with the customer. Recognizes and creates potential sales opportunities that support the sales team Consistently meets established call handling and lead generation metrics. Builds and maintains effective internal working relationships and supports team in meeting company goals. Job Qualifications: 5 years plus previous sales experience in a warranty or insurance company environment Must be able to demonstrate proper skill handling of customers, claims and payable processes, and the generation of sales opportunities. Superior communication skills and phone presence. Bi-lingual skills required. Strong negotiation and conflict resolution Able to meet Key Performance Goals on a daily, weekly and monthly basis Results oriented, and ability to multi-task and successfully work in a fast-paced, self-directed environment. Ability to work independently and as part of a team.

About the job Actuvi is a digital health platform that utilizes AI and automated tools to transform providers from reactive care into preventative and value-based healthcare, making it convenient and easy for both patients and health professionals. Role Description This is a full-time, in-office role for a Sales Associate at Actuvi. The Sales Associate will be a key member of our national sales team, responsible for driving revenue growth by identifying new business opportunities, nurturing client relationships, and achieving sales goals. Reporting to the VP of Sales, you will be a key player in driving our growth by forging new client relationships and executing the company's sales strategy. This role is based in our Dallas, TX office. What You'll Do Drive the full sales cycle from prospecting and lead generation to negotiation and closing deals. Become an expert on the Actuvi platform, conducting compelling product demonstrations for potential clients (physician groups, clinics, health systems). Build and maintain a robust sales pipeline in our CRM, ensuring all activities are tracked accurately. Collaborate closely with the VP of Sales to refine sales strategies, messaging, and tactics based on market feedback. Consistently meet and exceed monthly and quarterly sales targets. What You'll Bring (Qualifications) A self-starter mentality with a high-achieving personality. 3+ years of experience in a sales or business development role, with a proven history of exceeding targets. Exceptional communication and interpersonal skills, with a natural ability to build rapport and trust. A high-energy, self-motivated, and resilient attitude-you are driven by results and thrive in a fast-paced environment. Excellent organizational and time-management skills. Experience using a CRM to manage your pipeline.

The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures timely response and task routing within the customer service team and provides support with customer documentation and communication, including order acknowledgments and COA requests. Business metrics Key performance metrics for the Dispatcher role include average first response time, email routing accuracy, and order acknowledgment turnaround time. Efficiency can be measured by email volume managed, COA request fulfillment rate, and timely escalation of urgent tasks. Additional indicators such as internal stakeholder satisfaction and error rate in task execution reflect the quality of support provided. Together, these metrics ensure prompt, accurate, and customer-focused service delivery. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

ANGEL TWC LLC - The Waterproofing Company specializes in providing high-quality waterproofing solutions, including joint sealants, weather barriers, water repellents, and traffic coatings. With a strong commitment to expertise, integrity, and reliability, we support contractors, property managers, and owners in achieving durable and cost-effective moisture protection. Additionally, we offer restoration services to help maintain and extend the lifespan of buildings. Our mission is to provide exceptional service and innovative solutions for every project we undertake. Job Title: Sales Associate Position Summary: The Sales Associate is responsible for maintaining and growing relationships with existing and dormant clients while identifying new opportunities for work. This role carries direct responsibility for managing outreach, follow-ups, and client visits. You'll be expected to stay proactive, communicate clearly, and bring value by helping us turn bids into awarded work. The ideal candidate is organized, personable, and comfortable balancing multiple clients, bids, and site visits without constant oversight. Primary Responsibilities: Manage regular communication with assigned clients - calls, emails, and visits - to stay connected and aware of upcoming work. Meet and solicit to prospective customers to obtain project lead opportunities. Follow up on bids and coordinate with Estimators to gather feedback, track status, and identify rework or clarification opportunities. Maintain current, accurate records in CRM, including contact notes and opportunity tracking. Prepare weekly summaries of client activity, bid results, and developing opportunities. Attend and contribute to department meetings, turnover meetings, and client discussions as needed. Conduct in-person client visits and jobsite meetings to strengthen relationships and identify future work. Support Sales Manager in developing strategies for targeted outreach or market growth. Participate in occasional marketing or visibility efforts, such as project updates or highlight posts. Growth & Development Goals: Demonstrate the ability to independently manage client accounts and follow-ups. Build consistent, reliable communication loops with clients and estimators. Identify and pursue opportunities that align with company focus areas. Contribute meaningful feedback to improve sales process, tracking, or reporting. Qualifications: Previous experience in construction-related sales or client-facing work preferred. Strong written and verbal communication skills. Organized and dependable - able to manage multiple active opportunities at once. Experience with Microsoft Office and CRM systems. Valid driver's license and ability to travel within the DFW area for meetings and site visits.

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $11.00 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

The Customer Retention Auditor supports the Retention team by ensuring accuracy, consistency, and compliance within customer retention call documentation. This role is responsible for assigning and tracking call logs, auditing call records against established checklists, maintaining compliance trackers, and escalating recurring issues or high-risk gaps to leadership. The ideal candidate is detail-oriented, organized, and comfortable identifying trends and process gaps. Wage Range: $18.00 - $19.00 per hour. The starting wage is determined based on relevant experience. This is an hourly, non-exempt position. Core Responsibilities Assign customer retention call logs and monitor completion on a daily and weekly basis Review call documentation to ensure all required fields, notes, and dispositions are completed accurately and consistently Conduct weekly spot-check audits using a standardized checklist or scorecard Identify, tag, and track common documentation and compliance issues (e.g., missing notes, incorrect dispositions, missing consent or disclosures) Maintain audit and compliance trackers, ensuring data is current and accurate Send reminders and follow-ups to team members regarding incomplete or incorrect documentation Escalate repeat issues, trends, or high-risk compliance misses to the supervisor or manager Support leadership with insights on process gaps and opportunities for improvement Required Skills & Qualifications Strong attention to detail and accuracy Excellent organizational and time-management skills Ability to follow standardized processes and checklists Comfortable reviewing call documentation and identifying inconsistencies Clear written communication skills for follow-ups and escalation Ability to handle sensitive or compliance-related information with discretion Preferred Qualifications Experience in quality assurance, auditing, compliance, or customer service operations Familiarity with call tracking systems or CRM platforms Prior experience supporting retention, sales, or call center teams Strong proficiency in Microsoft Excel (filters, formulas, sorting, basic analysis) Comfortable using the full Microsoft Office Suite (Excel, Outlook, Word, Teams) Benefits Affordable health care packages that include medical, dental, vision, and life insurance Vacation + Sick Leave 9 Company Paid Holidays Yearly Employer Paid Short Term Disability + Life Insurance 401K + Company Match