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Customer service associate jobs in Augusta, GA - 584 jobs

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  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Customer service associate job in Barnwell, SC

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $26k-32k yearly est. 5d ago
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  • Customer Service Technician

    Mau Workforce Solutions 4.5company rating

    Customer service associate job in Martinez, GA

    MAU is hiring a Customer Service Technician in Augusta, GA. As a Customer Service Technician, you will support maintenance, warehouse operations, and project management activities to ensure exceptional service delivery, inventory control, and customer satisfaction. This is a cross-functional role that combines technical, logistical, and customer-facing responsibilities. This is a direct-hire opportunity. Benefits Package: Sick leave Health insurance Dental insurance Vision insurance Paid vacation Paid holidays Paid time off On-the-job training Shift Information: 8-hour shifts, Monday-Friday (8:00 AM-5:00 PM or 7:00 AM-4:00 PM) If working through lunch, Fridays are typically a half day Required Education and Experience: Proven maintenance record and experience General Requirements: Strong communication, interpersonal, customer service, and sales skills Excellent planning and time management skills Excellent problem-solving skills Ability to convey technical information clearly Strong leadership and teamwork skills Willingness to work toward service and parts sales goals Essential Functions: Maintenance Technician Work closely with internal staff to address customer needs Perform detailed inspections of equipment at customer sites Recommend replacement of worn or damaged parts Identify areas for maintenance improvement and communicate them to the customer Prepare detailed reports of inspection findings Respond to customer requests for maintenance assistance Collaborate with customers to understand their maintenance needs Discuss equipment needs and system requirements with operators and engineers Contribute to development of unique, value-added maintenance solutions Solicit and report client feedback to management Build long-term relationships with customers Identify areas for internal improvement and communicate them to management Develop strategies to increase maintenance revenue Warehouse Technician Work with the internal team to address customer needs Organize and maintain warehouse and inventory Coordinate inventory replenishment shipments Receive and stock incoming shipments Organize, arrange shipping, and dispatch all parts requests Maintain accurate parts inventory spreadsheet after each transaction Conduct periodic inventory counts (March, June, and September) Conduct annual inventory count (end of December) Collaborate with potential customers to understand parts requirements Help develop value-added parts solutions Solicit and report client feedback to management Build long-term relationships with parts customers Identify areas for improvement and communicate them to management Develop strategies to increase parts revenue Project Manager Collaborate with Lead Technician and Management to address customer needs Identify and arrange introductory meetings with new customers Maintain routine contact with potential customers Generate sales leads and work to secure orders Prepare and present product presentations to customers Understand and assess customer requirements Discuss equipment needs and system requirements with operators and engineers Develop unique, value-added customer solutions Solicit and log client feedback, analyze data, and create customer targeting strategies Identify areas for internal improvement and communicate them to the team Build long-term relationships with new and existing customers Set and achieve sales goals and quotas Perform additional duties as assigned MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE
    $27k-34k yearly est. 1d ago
  • Branch Customer Service Representative - North Augusta

    The Auto Club Group 4.2company rating

    Customer service associate job in North Augusta, SC

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19-21.5 hourly 3d ago
  • Insurance Customer Service

    Augusta Staffing Associates

    Customer service associate job in Augusta, GA

    Temp As a Licensed Property and Casualty Insurance Professional, you will play a pivotal role in helping clients protect their assets and mitigate risks. You will be responsible for building strong client relationships, providing expert insurance advice, and ensuring client satisfaction through personalized solutions and exceptional service. Key Responsibilities: Assess client needs and recommend appropriate property and casualty insurance coverage options. Prepare and present insurance proposals to prospective clients, clearly explaining policy terms and coverage. Assist clients with policy renewals, endorsements, and claims processing. Conduct policy reviews to ensure adequate coverage and identify opportunities for cross-selling or upselling. Stay up-to-date on industry trends, regulations, and insurance products to provide accurate information and advice. Build and maintain relationships with carriers to negotiate competitive terms for clients. Handle inquiries, resolve issues, and provide timely follow-up to ensure client satisfaction. Maintain accurate records of client interactions and policy details using the company's CRM or database system. Qualifications: Active Property and Casualty Insurance License required. Proven experience in property and casualty insurance sales or customer service. Strong knowledge of insurance products, underwriting processes, and industry regulations. Excellent communication, negotiation, and interpersonal skills. Detail-oriented with strong organizational and time-management abilities. Proficiency in using insurance software and CRM tools. A customer-focused mindset with a passion for helping clients achieve peace of mind.
    $29k-63k yearly est. 60d+ ago
  • CUSTOMER RELATIONS SPECIALIST / HVAC

    Busby's Heating and Air Conditioning

    Customer service associate job in Augusta, GA

    Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS Base - $15-$17/hr based on experience. Flexible work schedule Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 05 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramseys SmartDollar financial wellness program Continuing education Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sams Club membership Free Comfort Club maintenance membership Employee events, appreciation days, and more JOB DUTIES Youll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage. VIDEO LEARN MORE Learn what its like to work at Busbys ***********************
    $15-17 hourly 16d ago
  • Customer Service- Part Time

    Lose Design 4.0company rating

    Customer service associate job in Aiken, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Customer service associate job in Augusta, GA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13 per hour Salary Range: 7.25 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13 hourly Auto-Apply 60d+ ago
  • Retail Associate

    Goodwill Industries of Middle Ga 4.2company rating

    Customer service associate job in Augusta, GA

    Goodwill Industries of Middle Georgia and the CSRA (Goodwill) was founded in Macon in 1975 to serve individuals with disabilities and other special needs. In 1995, we opened our first Job Connection career center, where anyone with a barrier to employment could receive career counseling and job placement assistance. Today, our Goodwill organization operates ten regional career centers, serving residents of 31 counties in Georgia and four in South Carolina. BASIC FUNCTION As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling donated goods to customers at our retail stores and donation centers. This position is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to be part of something bigger than just a job, making a real difference in the community every day. PRINCIPLE ACCOUNTABILITIES Floor Responsibilities · Serve as a role model and instructor in the subject of “work” for individuals receiving training or job placement assistance through Goodwill. Demonstrate a strong work ethic and passion for quality. · Greet and assist customers with merchandise selection. · Operate the store's cash register in compliance with company policies and procedures. · Close out assigned cash drawer at the end of the shift and balance cash amounts. · Ensure excellent customer service and direct complaints to the appropriate personnel. · Rotate merchandise from the sales floor as instructed, accurately recording rotation numbers. · Assist in display setup and merchandise presentation on the sales floor. · Maintain store cleanliness and organization according to company standards. · Follow all company safety and security policies and procedures. · Cross-train in other workstations as needed. · Perform other duties as assigned by the manager. Production Responsibilities · Be an instructor in the subject of “work” for individuals participating in Goodwill training or job placement programs, leading by example through a positive attitude and strong work ethic. · Greet and assist donors, ensuring all paperwork is completed accurately. · Pre-sort donations into appropriate categories and workstations. · Assess the quality of merchandise and prepare acceptable items for the sales floor. · Remove and dispose of unsellable items according to company procedures. · Assist truck drivers with loading and unloading donation trailers. · Accurately record production and rotation numbers. · Maintain safety standards and ensure a secure working environment. · Provide excellent donor relations and escalate concerns to the appropriate personnel. · Rotate merchandise from the sales floor as required. · Maintain cleanliness and organization of the work area in accordance with company standards. · Cross-train in other workstations as needed. · Perform other duties as assigned by the manager. Qualifications SKILLS, QUALIFICATIONS AND PHYSICAL REQUIREMENTS · High school diploma or GED preferred. · Ability to perform basic math functions. · Strong communication and interpersonal skills required. · Ability to push, pull, and lift up to 50 lbs. with or without reasonable accommodations. · Ability to work a full shift of at least 8 hours per scheduled workday. · Flexibility to work a rotating schedule, including evenings and weekends, as assigned. ______________________________________________________________________________________________ The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and working conditions. Job duties may vary depending on specific work requirements or projects in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to modify or waive position requirements at its discretion.
    $20k-25k yearly est. 6d ago
  • Real Estate Customer Service Agent

    Arcan Capital

    Customer service associate job in Augusta, GA

    Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Real Estate Customer Service Agent, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere. This role is ideal for individuals who are passionate about customer service, excel at building relationships, and thrive in a dynamic, people-focused environment. If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply. About Arcan CapitalFounded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 100 employees-and plans to expand this year-you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture. At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees. Job Summary As a Real Estate Customer Service Agent, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in. You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ensure smooth day-to-day operations. You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction. While experience in property management, leasing, or assistant property management is beneficial, we are primarily looking for strong interpersonal skills, a customer-first mindset, and a passion for helping people. This role is for a soon to be acquired property in Augusta, GA. Key Responsibilities Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities. Drive occupancy goals by effectively communicating the benefits of Arcan Capital's apartment homes and guiding prospects through the application process. Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements. Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete. Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment. Manage leasing-related administrative tasks, including maintaining accurate resident records. Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach. Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital's communities. Support community events and resident engagement initiatives to enhance the living experience. Qualifications & Skills Customer service-oriented mindset with a passion for helping people. Excellent communication, problem-solving, and interpersonal skills. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Detail-oriented with strong organizational and time management skills. Proficiency in Microsoft Office (Word, Excel, Outlook) a plus. Team player with a positive, professional attitude and a commitment to excellence. Willingness to work a flexible schedule, including weekends and holidays, as needed. Education & Experience (Preferred but Not Required) Prior experience in customer service, leasing, hospitality, or administrative support. Ability to handle confidential information with professionalism and discretion. High school diploma or equivalent required. Why Join Arcan Capital? Supportive and people-focused culture-We believe in fostering long-term relationships with our employees and residents. Opportunities for growth-We invest in our team members and offer career development opportunities. Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more! If you're ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today! Powered by JazzHR 13rVdVA4ue
    $20k-26k yearly est. 17d ago
  • SERVICE WRITER

    Murphy Auto Group DBA Miracle Toyota 4.6company rating

    Customer service associate job in Augusta, GA

    Job Description - Service Advisor/Writer • Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation • Maintains automotive records by recording problems and corrective actions planned • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments • Other duties as assigned
    $34k-45k yearly est. 4d ago
  • Welcome Center Staff - North Augusta

    Family YMCA of Greater Augusta

    Customer service associate job in North Augusta, SC

    Job Description Open Availability Preferred between the hours of: Monday - Friday 5am-8pm Saturday 8am-2pm Sunday 1pm-5pm Be the Face of the YMCA! Join Our Welcome Team Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong. What You'll Do: Say hello to every member and guest with a smile (and maybe even by name!) Help new friends join our Y by sharing membership info and signing them up. Answer phones and make sure every caller feels heard and supported. Give tours that show off our amazing spaces and programs. Keep things organized by balancing money and preparing simple reports. Be a problem-solver who listens, cares, and helps members with their needs. Team up with coworkers, volunteers, and members to make the Y a welcoming community. Who We're Looking For: A people person who enjoys connecting with others. Someone with strong customer service and communication skills. Comfortable using a computer and willing to learn our systems. A high school graduate ready to jump into an engaging role. CPR/AED/First Aid certified (or willing to get certified within 60 days of hire). A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility. Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too. Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives. Perks of the Role: A chance to grow your leadership and people skills. Work in a supportive, fun, and inclusive environment. Be part of something bigger; strengthening community and changing lives. Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home. We are a Drug free Workplace
    $24k-32k yearly est. 16d ago
  • Food Service Employee - YCA Ft. Gordon

    State of Georgia 3.9company rating

    Customer service associate job in Augusta, GA

    The purpose of the Youth Challenge Program (YCP) is to recruit, enroll, and train at-risk youth who have left high school without a diploma (dropouts or expulsions) to complete work on their General Educational Development (GED) Diploma, and to receive life skills training. The program is structured similar to a US Army basic training company, providing military structure and discipline, drill and ceremony, self-control and motivation. Eight core components form the basis of the curriculum: academic excellence; life coping skills; vocational training; responsible citizenship; leader/followership; health, hygiene and sex education; physical fitness; and, community involvement/community service projects. The program is drug-free, gang-free, and tobacco-free. The 22-week residential program ensures a safe, secure environment where the eight core components can be achieved through individualized instruction. The majority of the graduates continue on to post secondary school education, vocational-technical training, full-time employment, military enlistment, or some combination of these. With campuses at Fort Stewart in Hinesville and Fort Gordon in Augusta, Georgia's YCP is one of the most successful "at-risk" youth programs in the nation, graduating over 20,000 cadets since the program's inception in 1993. Pay is based upon experience and obtainment of ServSafe Certification SPECIFIC DUTIES OF A FOOD SERVICE EMPLOYEE: * Prepares and cooks or assists in the cooking of food using specialized equipment. * Serves and distributes food * Cleans kitchen, kitchen equipment, and dining areas. * Participates in extracurricular activities as needed. MUST BE ABLE TO WORK WEEKLY ROTATING SHIFTS INCLUDING SOME WEEKENDS* Preferred Qualifications: Preference will be given to those applicants who, in addition to meeting the minimum qualifications, also possess the following: * Six months of work experience as an assistant in preparing, cooking, and serving food in a food service operation * Safe Serve Certificate * Basic Computer software usage skills * Experience in working with at-risk youth. * Ability and willingness to participate in YCA extracurricular activities. Additional Information: Selected applicant must pass a pre-employment background investigation, which includes a Georgia criminal records search, a national background check, a pre-employment drug test (post-hire will be placed in the pool for the State Random Drug Testing Program), AND a post-employment federal background investigation. "AN EQUAL OPPORTUNITY EMPLOYER & DRUG-FREE WORKPLACE" Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed. Additional Information * Agency Logo: * Requisition ID: FOO01I2 * Number of Openings: 1 * Advertised Salary: $15.34 - $16.87 per hour * Shift: Day Job
    $15.3-16.9 hourly 60d+ ago
  • Communications/Service Officer

    Augusta University 4.3company rating

    Customer service associate job in Augusta, GA

    * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The mission of the Augusta University Police Department is to promote a safe atmosphere in which the university's teaching, discovery, clinical care and service mission can be successful. This is accomplished through traditional and progressive law enforcement practices and strong community partnership. Job Summary This position is skilled emergency service work that involves receiving emergency and non-emergency requests for police assistance, determining the nature/urgency of calls, initiating police or other personnel action and maintaining close contact with responders to monitor and record the response and needed support requirements. Responsibilities The responsibilities include, but are not limited to: Responsible for receiving and responding properly to emergency and non-emergency calls from patrol officers, other law enforcement agencies, the general public and ASU faculty/staff and students. Responsible for entering, viewing and retrieving vital information from the Police computer-aided dispatch (CAD) system, NCIC/GCIC system, Banner and other systems/programs. Responsible for the following of proper policies and procedures when handling emergency and non-emergency calls. Check areas for unsecured buildings and offices; if found unlocked, area is then secured by public safety officer; a report is filled concerning this incident. In secured areas, verify identification before admitting personnel. Check alarmed experiment areas, notify personnel in charge of any unusual circumstances. Perform all other related duties incidental to the work described herein. Required Qualifications Educational Requirements High School Diploma, GED or equivalent from a recognized state or federal accredited organization. Preferred Qualifications Preferred Educational Qualifications Knowledge of Federal Communication's Rules and Regulations GA Post Certification Knowledge, Skills, & Abilities ABILITIES Ability to maintain confidentiality Excellent interpersonal, verbal, and written communication skills Proficient in Microsoft Office and other computer software/databases Working knowledge of the current Augusta University policies and procedures Working knowledge of Georgia laws, regulations, and procedures concerning law enforcement dispatching Shift/Salary/Benefits Shift: Days/M-F Pay Band: 3 Salary: Minimum $16.54/hour - $19.86/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 7/3/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. To successfully complete the application and hiring process, candidates will need to comply with multiple steps which may include the following: Submit a comprehensive application for employment (including previous employment, references, current and prior addresses, education, military record) Review board or selection committee assessment Undergo a thorough background check which includes: 1. Driving record review (Ga. Comp. R. & Regs. r. 375-3-8-.01) 2. Personal and professional reference checks/interviews 3. Review of information obtained from public internet sites 4. Credit check/financial history consistent with the Fair Credit Reporting Act (FCRA) (15 USC § 1681 et seq.) 5. Local, state, and federal criminal history record check 6. Relevant national and state decertification records, if available 7. Any relevant information in the National Law Enforcement Accountability Database 8. Voice stress analyzer (CVSA) examination 9. Medical examination, drug screen, and psychological examination 10. Determination of employment eligibility, including U.S. Citizenship and Immigration Services (USCIS) 11. Successfully complete POST certification requirements for a sworn police officer in the State of Georgia 12. Perform mandatory reporting and response duties as a Campus Security Authority (CSA) pursuant to the Clery Act Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************
    $16.5-19.9 hourly 60d+ ago
  • Customer Relations Specialist / HVAC

    Busby's Heating and Air Conditioning

    Customer service associate job in Augusta, GA

    WHO WE AREBusby's is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBY'S Base - $15-$17/hr based on experience. Flexible work schedule Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0-5 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annually-get paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramsey's SmartDollar financial wellness program Continuing education Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sam's Club membership Free Comfort Club maintenance membership Employee events, appreciation days, and more JOB DUTIESYou'll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage. VIDEO - LEARN MORELearn what it's like to work at Busby's - *********************** Compensation: $15.00 - $17.00 per hour There are many exciting options for a career in HVAC waiting to be explored. At Busby's we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customer service, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You'll build life-long friendships at Busby's. WHAT WE OFFER Family-oriented, safe and modern work environment Our top performers are among the highest paid in Augusta Company-wide bonus plan based on achieving annual revenue goals Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional supplemental insurance programs Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0-5 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annually-get paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramsey's SmartDollar financial wellness program Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sam's Club membership ½ Off your monthly gym membership up to $25 Free Comfort Club maintenance membership Christmas Club savings Account Complimentary Sam's Club membership Industry-leading, company-paid training Industry certifications Free Comfort Club (maintenance) membership Tremendous opportunities for advancement Employee events, appreciation days, and more We've been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (************************************ If you want to be part of something bigger than just a job - explore our job opportunities below to find exactly what you're looking for.
    $15-17 hourly Auto-Apply 60d+ ago
  • Retail Associate

    Goodwill Industries of Middle Ga 4.2company rating

    Customer service associate job in Augusta, GA

    Goodwill Industries of Middle Georgia and the CSRA (Goodwill) was founded in Macon in 1975 to serve individuals with disabilities and other special needs. In 1995, we opened our first Job Connection career center, where anyone with a barrier to employment could receive career counseling and job placement assistance. Today, our Goodwill organization operates ten regional career centers, serving residents of 31 counties in Georgia and four in South Carolina. BASIC FUNCTION As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling donated goods to customers at our retail stores and donation centers. This position is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to be part of something bigger than just a job, making a real difference in the community every day. PRINCIPLE ACCOUNTABILITIES Floor Responsibilities · Serve as a role model and instructor in the subject of “work” for individuals receiving training or job placement assistance through Goodwill. Demonstrate a strong work ethic and passion for quality. · Greet and assist customers with merchandise selection. · Operate the store's cash register in compliance with company policies and procedures. · Close out assigned cash drawer at the end of the shift and balance cash amounts. · Ensure excellent customer service and direct complaints to the appropriate personnel. · Rotate merchandise from the sales floor as instructed, accurately recording rotation numbers. · Assist in display setup and merchandise presentation on the sales floor. · Maintain store cleanliness and organization according to company standards. · Follow all company safety and security policies and procedures. · Cross-train in other workstations as needed. · Perform other duties as assigned by the manager. Production Responsibilities · Be an instructor in the subject of “work” for individuals participating in Goodwill training or job placement programs, leading by example through a positive attitude and strong work ethic. · Greet and assist donors, ensuring all paperwork is completed accurately. · Pre-sort donations into appropriate categories and workstations. · Assess the quality of merchandise and prepare acceptable items for the sales floor. · Remove and dispose of unsellable items according to company procedures. · Assist truck drivers with loading and unloading donation trailers. · Accurately record production and rotation numbers. · Maintain safety standards and ensure a secure working environment. · Provide excellent donor relations and escalate concerns to the appropriate personnel. · Rotate merchandise from the sales floor as required. · Maintain cleanliness and organization of the work area in accordance with company standards. · Cross-train in other workstations as needed. · Perform other duties as assigned by the manager. Qualifications SKILLS, QUALIFICATIONS AND PHYSICAL REQUIREMENTS · High school diploma or GED preferred. · Ability to perform basic math functions. · Strong communication and interpersonal skills required. · Ability to push, pull, and lift up to 50 lbs. with or without reasonable accommodations. · Ability to work a full shift of at least 8 hours per scheduled workday. · Flexibility to work a rotating schedule, including evenings and weekends, as assigned.
    $20k-25k yearly est. 6d ago
  • Service Writer

    Murphy Auto Group Dba Miracle Toyota 4.6company rating

    Customer service associate job in Augusta, GA

    Job Description - Service Advisor/Writer • Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation • Maintains automotive records by recording problems and corrective actions planned • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments • Other duties as assigned
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Welcome Center Staff - North Augusta

    Family YMCA of Greater Augusta

    Customer service associate job in North Augusta, SC

    Open Availability Preferred between the hours of: Monday - Friday 5am-8pm Saturday 8am-2pm Sunday 1pm-5pm Be the Face of the YMCA! Join Our Welcome Team Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong. What You'll Do: * Say hello to every member and guest with a smile (and maybe even by name!) * Help new friends join our Y by sharing membership info and signing them up. * Answer phones and make sure every caller feels heard and supported. * Give tours that show off our amazing spaces and programs. * Keep things organized by balancing money and preparing simple reports. * Be a problem-solver who listens, cares, and helps members with their needs. * Team up with coworkers, volunteers, and members to make the Y a welcoming community. Who We're Looking For: * A people person who enjoys connecting with others. * Someone with strong customer service and communication skills. * Comfortable using a computer and willing to learn our systems. * A high school graduate ready to jump into an engaging role. * CPR/AED/First Aid certified (or willing to get certified within 60 days of hire). * A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility. Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too. Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives. Perks of the Role: * A chance to grow your leadership and people skills. * Work in a supportive, fun, and inclusive environment. * Be part of something bigger; strengthening community and changing lives. Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home. We are a Drug free Workplace
    $24k-32k yearly est. 17d ago
  • Communications/Service Officer

    Augusta University 4.3company rating

    Customer service associate job in Augusta, GA

    * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The mission of the Augusta University Police Department is to promote a safe atmosphere in which the university's teaching, discovery, clinical care and service mission can be successful. This is accomplished through traditional and progressive law enforcement practices and strong community partnership. Job Summary This position is skilled emergency service work that involves receiving emergency and non-emergency requests for police assistance, determining the nature/urgency of calls, initiating police or other personnel action and maintaining close contact with responders to monitor and record the response and needed support requirements. Responsibilities The responsibilities include, but are not limited to: Responsible for receiving and responding properly to emergency and non-emergency calls from patrol officers, other law enforcement agencies, the general public and ASU faculty/staff and students. Responsible for entering, viewing and retrieving vital information from the Police computer-aided dispatch (CAD) system, NCIC/GCIC system, Banner and other systems/programs. Responsible for the following of proper policies and procedures when handling emergency and non-emergency calls. Check areas for unsecured buildings and offices; if found unlocked, area is then secured by public safety officer; a report is filled concerning this incident. In secured areas, verify identification before admitting personnel. Check alarmed experiment areas, notify personnel in charge of any unusual circumstances. Perform all other related duties incidental to the work described herein. Required Qualifications Educational Requirements High School Diploma, GED or equivalent from a recognized state or federal accredited organization. Preferred Qualifications Preferred Educational Qualifications Knowledge of Federal Communication's Rules and Regulations GA Post Certification Knowledge, Skills, & Abilities ABILITIES Ability to maintain confidentiality Excellent interpersonal, verbal, and written communication skills Proficient in Microsoft Office and other computer software/databases Working knowledge of the current Augusta University policies and procedures Working knowledge of Georgia laws, regulations, and procedures concerning law enforcement dispatching Shift/Salary/Benefits Shift: Days/M-F Pay Band: 3 Salary: Minimum $16.54/hour - $18.79/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 7/23/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. To successfully complete the application and hiring process, candidates will need to comply with multiple steps which may include the following: Submit a comprehensive application for employment (including previous employment, references, current and prior addresses, education, military record) Review board or selection committee assessment Undergo a thorough background check which includes: 1. Driving record review (Ga. Comp. R. & Regs. r. 375-3-8-.01) 2. Personal and professional reference checks/interviews 3. Review of information obtained from public internet sites 4. Credit check/financial history consistent with the Fair Credit Reporting Act (FCRA) (15 USC § 1681 et seq.) 5. Local, state, and federal criminal history record check 6. Relevant national and state decertification records, if available 7. Any relevant information in the National Law Enforcement Accountability Database 8. Voice stress analyzer (CVSA) examination 9. Medical examination, drug screen, and psychological examination 10. Determination of employment eligibility, including U.S. Citizenship and Immigration Services (USCIS) 11. Successfully complete POST certification requirements for a sworn police officer in the State of Georgia 12. Perform mandatory reporting and response duties as a Campus Security Authority (CSA) pursuant to the Clery Act Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************
    $16.5-18.8 hourly 60d+ ago
  • Retail Associate

    Goodwill Industries of Middle Ga 4.2company rating

    Customer service associate job in Grovetown, GA

    Goodwill Industries of Middle Georgia and the CSRA (Goodwill) was founded in Macon in 1975 to serve individuals with disabilities and other special needs. In 1995, we opened our first Job Connection career center, where anyone with a barrier to employment could receive career counseling and job placement assistance. Today, our Goodwill organization operates ten regional career centers, serving residents of 31 counties in Georgia and four in South Carolina. BASIC FUNCTION As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling donated goods to customers at our retail stores and donation centers. This position is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to be part of something bigger than just a job, making a real difference in the community every day. PRINCIPLE ACCOUNTABILITIES Floor Responsibilities · Serve as a role model and instructor in the subject of “work” for individuals receiving training or job placement assistance through Goodwill. Demonstrate a strong work ethic and passion for quality. · Greet and assist customers with merchandise selection. · Operate the store's cash register in compliance with company policies and procedures. · Close out assigned cash drawer at the end of the shift and balance cash amounts. · Ensure excellent customer service and direct complaints to the appropriate personnel. · Rotate merchandise from the sales floor as instructed, accurately recording rotation numbers. · Assist in display setup and merchandise presentation on the sales floor. · Maintain store cleanliness and organization according to company standards. · Follow all company safety and security policies and procedures. · Cross-train in other workstations as needed. · Perform other duties as assigned by the manager. Production Responsibilities · Be an instructor in the subject of “work” for individuals participating in Goodwill training or job placement programs, leading by example through a positive attitude and strong work ethic. · Greet and assist donors, ensuring all paperwork is completed accurately. · Pre-sort donations into appropriate categories and workstations. · Assess the quality of merchandise and prepare acceptable items for the sales floor. · Remove and dispose of unsellable items according to company procedures. · Assist truck drivers with loading and unloading donation trailers. · Accurately record production and rotation numbers. · Maintain safety standards and ensure a secure working environment. · Provide excellent donor relations and escalate concerns to the appropriate personnel. · Rotate merchandise from the sales floor as required. · Maintain cleanliness and organization of the work area in accordance with company standards. · Cross-train in other workstations as needed. · Perform other duties as assigned by the manager. Qualifications SKILLS, QUALIFICATIONS AND PHYSICAL REQUIREMENTS · High school diploma or GED preferred. · Ability to perform basic math functions. · Strong communication and interpersonal skills required. · Ability to push, pull, and lift up to 50 lbs. with or without reasonable accommodations. · Ability to work a full shift of at least 8 hours per scheduled workday. · Flexibility to work a rotating schedule, including evenings and weekends, as assigned. ______________________________________________________________________________________________ The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and working conditions. Job duties may vary depending on specific work requirements or projects in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to modify or waive position requirements at its discretion.
    $20k-25k yearly est. 6d ago
  • Service Writer

    Murphy Auto Group Dba Miracle Toyota 4.6company rating

    Customer service associate job in Augusta, GA

    Job Description - Service Advisor/Writer Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation Maintains automotive records by recording problems and corrective actions planned Updates job knowledge by participating in educational opportunities; reading manufacturers' publications Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Other duties as assigned
    $34k-45k yearly est. Auto-Apply 60d+ ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Augusta, GA?

The average customer service associate in Augusta, GA earns between $20,000 and $34,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Augusta, GA

$26,000

What are the biggest employers of Customer Service Associates in Augusta, GA?

The biggest employers of Customer Service Associates in Augusta, GA are:
  1. Dollar Tree
  2. Walgreens
  3. Family Dollar
  4. Variety Stores LLC
  5. Bass Pro Shops
  6. The Prestressed Group
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