Customer service associate jobs in Aurora, IL - 4,701 jobs

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times. Manages, coaches and provides training to Care Coordinators; ensures they are following company processes. Training can also include other roles as needed. Implements new processes per Referral COE. Conducts monthly Care Coordinator meetings and weekly visits to medical centers. Assists Care Coordinators with solving issues pertaining to referrals. Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members. Addresses / resolves any customer-service issues. Works closely with the Management Team and Administrators in relation to strategic business planning. Manages Referral Approval Process- Use Referral Approval Process Checklist. Communicates alternative/approvals to Referral Coordinator. Follows up with MMD/Specialist/MND if no response after 24hours. Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives. Processes New Patient Referral Exception from Sales Team (if applicable to your market). Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager. Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings. Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers. Analyzes Referral Workflow Report. Generates Weekly Analysis Report and send to Care Coordinators. Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director. Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director. Establishes consistent and strong relationships with specialists' provider offices. Collaborates with network leaders to identify network gaps. Identifies root cause of problems and trends; participates in developing solutions. Works with provider's and organization staff to resolve the issue and monitor recurrence. Ensures all elective procedures are entered into HITS prospectively. Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary. Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction. Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so. Covers for Care Coordinator as needed. When needed meet with specialist office and Network Director. Manages time for Care Coordinators with Center Managers. Maintains PPL in conjunction with Network Director. Other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace Ability to determine proper resolution of problems based on defined alternatives Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook Ability and willingness to travel locally and regionally up to 50% of the time Spoken and written fluency in English * * EDUCATION AND EXPERIENCE CRITERIA: High School diploma or GED required One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Our client seeks an Architectural Sales Support within the commercial building products industry to join their team in the greater Chicagoland suburbs in a fully in-office capacity. Do you enjoy reviewing architectural plans and specifications and tracking projects from start to finish? Are you detail-oriented, organized, and energized by supporting a fast-paced sales team? Do you take pride in keeping projects, data, and people on track? If so, this may be the perfect Architectural Sales Support position for you. Keep scrolling to see what this company has to offer. The Perks! • Competitive salary, $50,000 - $60,000, based on experience • Quarterly sales bonus opportunity • Medical dental and vision insurance benefits • 401(k) with automatic 3% company contribution • Profit sharing based on overall company performance • Paid time off including 2-3 weeks of vacation plus sick time A Day in the Life of the Architectural Sales Support In this role, you'll serve as a key internal partner to the outside sales team, supporting commercial construction projects from initial identification through completion. You'll review plans and specifications, manage project documentation, and ensure quotes and timelines stay on track. Your work directly supports the company's mission of delivering specification-driven, technically sound solutions to architects, contractors, and design partners. Responsibilities include: • Identify and track new commercial project opportunities • Review architectural drawings, plans, and specifications • Manage projects from early identification through closeout • Maintain and update the internal project and CRM database • Prepare, review, and process quotes and submittal documentation • Coordinate closely with outside sales representatives • Monitor timelines and follow up to ensure deadlines are met • Provide administrative and operational support to the sales team Requirements and Qualifications: • 2+ years of experience in inside sales, sales support, or sales operations within architectural, construction, or building products preferred • Strong attention to detail and organizational skills • Excellent written and verbal communication abilities • Proficiency with CRM systems and Microsoft Office tools • Ability to manage multiple projects in a fast-paced environment • Team-oriented mindset with a proactive approach to problem-solving About the Hiring Company: Our client is a well-established manufacturer's representative firm representing multiple leading commercial building product lines. They partner closely with architects, contractors, distributors, and design firms to deliver high-quality, specification-driven solutions. The company is known for its transparent leadership, collaborative culture, and long-term investment in its employees. Come Join Our Sales Support Team! Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!

The Customer Relations Specialist (CRS) is responsible for ensuring timely and accurate dissemination of information to customers regarding membership, certification, continuing education programs, meetings, subscriptions and press publications via the primary channels of phone, chats and email communications. This role requires excellent communication skills along with moderate Spanish listening and speaking proficiency to support bilingual interactions. Essential Functions: Provide primary support for all ASCP products including electronic journals, e-commerce and electronic education. Ensure timely and accurate responses are provided to customers via phone calls, chats and emails. Process orders in Personify database for continuing education programs, membership dues, meetings, subscriptions and press product orders, while adhering to PCI compliance. Process product cancellations, discounts, price adjustments and refunds when applicable and in accordance with ASCP policies. Expeditiously resolve inquiries pertaining to outstanding customer concerns regarding but not limited to, account balances, education programs, subscriptions, product delivery times and delivery status. Be knowledgeable of all society campaigns, products and services including BOC certification eligibility and CMP recertification requirements and procedures. Keep Customer Relations Supervisor and Manager apprised of sudden trends causing increasing call and chat volumes, any customer issues and challenges requiring escalation, modification or adjustments to workload, information tools or for Genesys phone system canned responses. Assist Indy warehouse to resolve book fulfillment issues, shipping discrepancies, loss and damage claims. Participate in in-service and off-site training seminars to enhance knowledge base on standard customer service practices. Qualifications and Requirements: 1-3 years of experience in customer service/call center environment Excellent verbal and written communication skills Proficiency and competency in Microsoft Office products, especially Word and Outlook Physical Abilities: Possible travel once a year for the annual meeting. Some occasional light lifting. * Pay is competitive and commensurate with experience Equal Opportunity Employer: /Individuals with Disabilities/Protected Veteran

Beloform Craft is a forward-thinking organization dedicated to developing future leaders through structured training, hands-on experience, and strategic exposure to core business operations. We believe in cultivating talent from within, empowering individuals with the tools, mentorship, and professional environment needed to grow into confident and capable management professionals. Job Description We are seeking a dedicated and professional Customer Service Officer to serve as a primary point of contact for our clients. This role focuses on ensuring clear communication, efficient issue resolution, and a consistently high standard of service. The ideal candidate will contribute to building long-term client relationships while supporting internal operations with accuracy and professionalism. Responsibilities Serve as the main liaison between the company and its clients Respond to inquiries and provide accurate information regarding services and processes Handle customer requests and concerns with professionalism and discretion Maintain organized records of interactions and follow-ups Coordinate with internal teams to ensure timely and effective solutions Uphold company standards for service quality and communication Qualifications Strong verbal and written communication skills Professional demeanor with a client-focused mindset Ability to manage multiple tasks efficiently in a fast-paced environment High level of organization and attention to detail Proficiency in basic computer systems and office tools Strong problem-solving and decision-making abilities Additional Information Competitive salary ($45,000 - $48,000 per year) Growth opportunities within a structured and supportive environment Skill development and ongoing professional training Stable and professional workplace culture Full-time position with consistent schedule

One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment. Ideal background: 3+ years in customs brokerage or international trade Strong knowledge of local customs procedures and inspections Comfortable working with brokerage systems and compliance tools Able to work independently and handle high-pressure cases Bilingual English/Mandarin required Broker license is a plus Apply today to be part of the great supportive team!

About Contrast Contrast is building the future of healthcare - where artificial intelligence, automation technology, and electronic healthcare records converge to revolutionize patient care, streamline processes, and create a lasting impact on the well-being of society. Our team believes the following qualities, combined with a relentless drive, will propel us towards our goal of building industry-changing solutions. If this resonates with you, we're eager to meet. Passion for Healthcare A deep-seated commitment to revolutionizing healthcare through technology, and an understanding of the unique challenges and nuances of the industry. Technical Excellence While specific skills vary by role, a foundational understanding of technology's potential in healthcare is crucial. We seek those who are eager to expand upon this knowledge. Resilience & Adaptability The startup journey is filled with highs and lows. We seek individuals who can navigate these fluctuations, adapt quickly, and remain undeterred by setbacks. Collaborative Spirit The belief that the best results arise from team efforts. Candidates should possess the ability to communicate effectively and work with diverse groups. Ethical Integrity Upholding the highest standards of ethical behavior and understanding the profound responsibility we have in the healthcare sector. About the role Are you a healthcare professional with a passion for improving processes and efficiency? As a Customer Success Coordinator, you will bridge the gap between healthcare expertise and technology. We are looking for a dedicated individual with a strong medical background, especially in medical documentation. You will collaborate closely with our fully in-person technology and development teams, gaining hands-on experience in EHR systems and automation tools. This is a unique opportunity to transition from a traditional healthcare role into a technology-focused position with ample room for professional growth. We are willing to provide training in specific technologies for the right candidate. What You'll Do: Leverage your healthcare knowledge to create automations within our Electronic Health Records (EHR) system. Collaborate with our team to understand current processes and design solutions. Learn and develop RPA (Robotic Process Automation) solutions with support and training provided. Provide feedback and suggest improvements to enhance processes. Understand the workings of the ContrastAI Platform product and provide support to customers and partners. Requirements: Strong background in healthcare with experience working with EHR systems. Keen interest in learning about new technologies, especially RPA and UiPath. Excellent problem-solving skills and a proactive approach to process improvement. Ability to work collaboratively with both healthcare professionals and technology teams. Strong communication skills and a willingness to embrace new challenges. A passion for healthcare technology and a desire to contribute to a mission-driven organization. Preferred Qualifications: Prior experience with process improvement or workflow optimization in a healthcare setting. Basic understanding of programming or technology-related concepts (beneficial but not required). Compensation: The base compensation range for the role is: $75,000-$100,000 based on leveling and desired cash/equity split. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create. Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate. Why Work at Contrast: 4 remote weeks per year - work from anywhere. Daily meals in our downtown Chicago office. Work with cutting-edge AI technology that improves the quality of life for healthcare providers and patient care. Dedicated time and budget for personal development, including access to world-class mentors and advisors. Collaborate with a world-class, diverse team that is deeply mission-aligned. Ownership over your success with the ability to significantly impact company growth. Our supporters include top-tier Silicon Valley venture firms, leading minds in AI, and healthcare industry leaders. Join the Contrast team as a Customer Success Coordinator and leverage your expertise to make a lasting impact in the rapidly evolving world of AI and healthcare. For more information about our company and culture, visit our website.

JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‐name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR Bachelor's degree in business, Business Administration, or equivalent industry-related experience. Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. Excellent written and verbal communication skills in English, with a strong customer service orientation. Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. Demonstrates a positive, proactive approach to task completion. Proficient in utilizing multiple software programs and platforms; strong technical aptitude. Creative problem-solving abilities and a customer-focused mindset with empathy. Exceptional attention to detail and strong analytical skills. Capable of managing time effectively and working independently with minimal supervision. Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply

About the Role: The Customer Service role is pivotal in ensuring a positive and seamless experience for our clients by addressing their inquiries, resolving issues, and providing accurate information about products and services. This position requires a dedicated professional who can effectively communicate with customers through various channels, including phone, email, and live chat, to maintain high satisfaction levels. The successful candidate will act as a liaison between the company and its customers, fostering trust and loyalty by delivering timely and empathetic support. Additionally, this role involves collaborating with internal teams to escalate and resolve complex concerns, contributing to continuous improvement in service delivery. Ultimately, the goal is to enhance customer retention and promote a customer-centric culture within the organization. Minimum Qualifications: High school diploma or equivalent. Proven experience in a customer service role or related field. Strong verbal and written communication skills. Basic computer proficiency, including familiarity with CRM software and Microsoft Office. Ability to handle multiple tasks and work in a fast-paced environment. Preferred Qualifications: Experience with customer service software such as Zendesk, Salesforce, or similar platforms. Conflict resolution and problem-solving training or certification. Previous experience in a call center or remote customer service environment. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Identify and resolve customer issues by providing accurate information and appropriate solutions. Document customer interactions and maintain detailed records in the customer relationship management (CRM) system. Collaborate with other departments to escalate and resolve complex problems efficiently. Follow up with customers to ensure their issues are fully resolved and satisfaction is achieved. Provide feedback to management regarding recurring customer concerns and potential service improvements. Maintain up-to-date knowledge of company products, services, policies, and procedures. Skills: The required communication skills are essential for clearly understanding customer needs and conveying solutions effectively, ensuring a positive interaction every time. Proficiency with CRM and other customer service software enables efficient tracking and management of customer cases, which helps maintain organized records and follow-ups. Multitasking and time management skills are critical to handle multiple customer requests simultaneously without compromising service quality. Together, these skills empower the customer service representative to deliver exceptional support that drives customer satisfaction and loyalty.

Cara Collective seeks to fuel a courageous national movement to eradicate relational and financial poverty. Through our three entities - Cara, Cleanslate, and Cara Plus - we engage job seekers, employers, and other organizations across the country to break the cycle of poverty through the power and purpose of employment. At present, we produce 1,000 jobs each year; however, our results don't just end with employment. Today, we take the insights gained over the past 30+ years to equip other organizations and employers with practices to help build a more inclusive economy. Learn more at *********************** About the Cara Collective Operations Team The Facilities, Administration and Operations Team is responsible for proactively creating a clean, safe and welcoming environment for staff, participants, volunteers and guests, and in providing support to other departments and participants in their functions to provide a unified approach to Facilities and Administration management. This is achieved through effective communication, collaboration, resourcefulness, and willingness to provide support wherever required. About the Role The Facilities Services Specialist ensures smoothly-run day-to-day operations and assists in completing & coordinating custodial activities in compliance with the standards established by Cara Collective and regulatory agencies. The Facilities Services Specialist is responsible for maintaining the cleanliness and safety of our downtown campus location by performing janitorial work, minor maintenance, painting, and by operating equipment, products, and techniques, including but not limited to vacuums, buffers, sweepers, chemicals, methods, and other duties as assigned. Qualifications We are excited to offer this opportunity for a mission-aligned, hands-on professional to join our team. This role is ideal for someone who takes pride in maintaining clean, safe, and welcoming environments and enjoys supporting the day-to-day operations that keep an organization running smoothly. The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced, people-centered environment. They bring a proactive attitude to problem-solving and a collaborative spirit to teamwork-contributing not just to a tidy space, but to a culture of care and community. Requirements Minimum of one year of custodial, janitorial, or facilities-related experience, or an equivalent facilities maintenance certificate or training program. Proven experience in janitorial or maintenance services, ideally in a professional or institutional setting. Ability to stand for prolonged hours and perform physical tasks such as lifting up to 50 lbs, stooping, climbing ladders, and using cleaning equipment. Strong organizational and communication skills. Fire safety and OSHA certifications preferred. Basic familiarity with Microsoft Office; knowledge of Salesforce or coaching/mentoring skills a plus. A positive, solution-focused mindset and the ability to work independently as well as collaboratively. This is an exciting opportunity to help create and maintain the kind of space where Cara Collective's mission-to break the cycle of poverty through the power and purpose of employment-can truly thrive. If you or someone you know is passionate about making sure people feel welcome, safe, and supported in their environment every day, we invite you to apply. Key Responsibilities Custodial (75%) Provide cleaning services for the downtown campus Monday through Friday of each week. Daily duties include: trash collection, vacuuming, mopping of tiled floors, dusting, cleaning of cafeterias, cleaning and deodorizing of restrooms, refilling restroom dispensers, cleaning of glass doors and partitions. Weekly and monthly duties include: washing walls and equipment, cleaning inside of windows, vacuuming upholstered furniture and wiping down furniture, computers and desk surfaces. Lead set up and breakdown of special events and room reservation need and returning common areas to normal setup post-event, including relocation of furniture. Act as a support for internal moves, special guest workers and new hires, including coordinating the reset of workstations after departures. Use and maintain assigned power equipment and hand tools; such as vacuums, brooms, mops, and squeegees. Move furniture, equipment, supplies and tools when applicable. Maintenance (20%) Maintenance projects not limited to but including tightening of doorknobs/locks, troubleshooting basic plumbing issues in bathrooms, lighting, painting and touch up painting. Building new furniture and troubleshoot issues with office furniture/fixtures and escalate to Manager or external vendors when needed. Additional basic office repairs as assigned. Administrative & Supervisory (5%) Serve as a backup liaison with building engineers, maintenance vendors and suppliers for facility-related services, filing work orders and following up on outstanding requests as requested by manager. Support and informally coach Transitional Workers to be successful in their work. Delivery of large mail items to teams. Assist with Salesforce Helpdesk Tickets by providing reports on open and closed tickets and check status with the appropriate employee, technician or vendor in a timely manner. Assist Manager with administrative projects. Responsible for Facility Cleaning Supplies inventory Serve as backup for Front Desk coverage as needed. Other special projects as assigned. Reports To Manager of Office Operations Direct Report(s) N/A Workplace Type & Team Culture Cara Collective has a strong team culture that values collaboration, communication, and camaraderie. We believe in the power of working together in person, which is why we expect our employees to be onsite at one of our Chicago-based locations multiple days each week. The exact number of onsite days per week may vary by role, employee tenure, and other factors. This commitment to in-person collaboration fosters a sense of belonging and teamwork among our employees, creating a supportive and dynamic work environment. We consistently measure staff satisfaction through employee surveys and have found that year over year, the vast majority of staff agree that Cara Collective is a great place to work and grow. This high level of employee satisfaction reflects our dedication to creating a positive and fulfilling workplace for all members of our team. Starting Pay Range We take budget and starting salary very seriously. We market our roles and are using a salary analysis tool called Payscale and offer competitive, market-based compensation to all employees. This position's expected starting pay range is $41,000 - $44,000 annually. Benefits Our comprehensive benefit package includes: Medical, Dental, Vision Plans Basic Life Insurance Long Term Disability Personal Technology Reimbursement Starting with 17 Vacation Days, 8 Sick Days, 14 Paid Holidays Employee Paid Benefits Pre-Tax Medical Flexible Spending Account Pre-Tax Dependent Care Account Pre-Tax Transit & Parking Options Supplemental Life and AD&D Insurance Short-Term Disability Insurance 401(k) Retirement Plan (employer match up to 4% upon hire & immediately vested) As of this posting, we annually review our benefit offerings to meet our employees needs and be competitive in the market. All listed benefits offerings a at the discretion of the employer. Equal Opportunity Employer Cara Collective is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Cara Collective does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please email us at ************************* if you require reasonable accommodation to complete this application.

Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated. We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute. I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Provide Ardaghs customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment - Ensure customers, as a double seam authority, run Ardaghs products within established guidelines for optima Equipment, Representative, Customer, Mechanical, Metal, Packaging, Manufacturing, Retail

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health

Provide internal support to assigned Sales Representatives regarding any customer problems, complaints, or requests. Answer customer calls regarding orders, inquiries, and problems/complaints. Place and process customer orders received by phone, fax, Customer Service Representative, Customer Service, Sales Representative, Manufacturing, Retail, Representative

Benefits: License Reimbursement Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Join the Chris Collins State Farm Team in Park Ridge, IL! Since opening our doors in 2004, the Chris Collins State Farm Agency has proudly served Park Ridge and the greater Chicago area with exceptional Insurance and Financial Services. Chris, a devoted father of four and active youth basketball and flag football coach, brings the same passion and teamwork from the court and field into the office by helping customers protect what matters most. At the Chris Collins State Farm Agency, success is built on trust, integrity, and collaboration. When you join our team, you're stepping into a culture that supports your growth, values your contributions, and encourages you to make a real impact in people's lives. This isn't just a job- it's an opportunity to build meaningful relationships, develop your skills, and advance your career alongside a team that treats customers and colleagues like family. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Collins - State Farm Agent, you will be the frontline resource for customers seeking help with their insurance policies. Your focus will be answering questions about policies, assisting with changes, billing inquiries, and claims support. Your professionalism, patience, and clear communication ensure customers feel valued and well-informed. This role is ideal for someone who enjoys problem-solving, helping people understand their coverage, and delivering excellent customer service. Growth opportunities exist for motivated individuals eager to advance their career within the agency. RESPONSIBILITIES: Respond promptly and professionally to customer questions about policies, billing, and claims Assist customers with policy changes, renewals, cancellations, and updates Help resolve billing inquiries, payments, and account issues Coordinate with agents and internal teams to address customer needs Maintain detailed and accurate customer records and documentation QUALIFICATIONS: Strong communication and interpersonal skills Detail-oriented and organized with good multitasking abilities Customer service experience, preferably in insurance or financial services Ability to learn and navigate insurance software and systems

Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**************************************************************************************************************** **:** **Advisor Development Program Client Associate** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor. **Job Description:** The Wealth Management Client Associate - Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a full-scale Financial Advisor at Merrill. This progression role is responsible for providing client service support to Financial Advisors (FAs). As a WMCA - ADP your journey begins by obtaining your Securities Industry licenses, where you will receive dedicated study time for your Securities Industry Essentials [SIE], Series 7, and Series 66 Exams. Your SIE, Series 7 & 66 must be obtained within 120 days; (63 & 65 accepted, in lieu of 66, if previously held). Once you obtain your licenses, you will be taught the foundational skills needed to be a WMCA - ADP. This job is responsible for providing client service support to multiple FAs. Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients and acting as a resource for FAs on the team. Once you have reached your key milestones, including proficiency in your current role and the completion of experiential activities showcasing your ability to become an advisor, you will then progress into the next stage of the Advisor Development Program, beginning building a book of business as a Financial Advisor trainee. You will complete dedicated training preparing you for this role and once complete you will continue to work in a Merrill office where you will be acquiring, building, and managing client relationships while considering a client's complex financial picture and guiding them with advice and solutions. Once you complete your performance requirements as a Financial Advisor trainee you will reach the ultimate destination of becoming a Merrill Financial Advisor. You will be supported along the way with dedicated programs, tools, and resources throughout your career journey. **The Advisor Development Program consists of progressive roles to ultimately become a Merrill Financial Advisor. Our progressive roles in the Advisor Development Program engage in:** + Developing a book of business in order to meet and exceed established performance hurdles + Effectively prioritizing and sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs + Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences + Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to-day and longer-term planning + Organizing and managing resources (time, people, budget) to run a productive practice + Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client + Completing mandated training, assessments, performance goals and continuing education requirements **We'll help you** + **Build a successful career** at Bank of America through world-class training and on-boarding programs that set you up for success. + **Get training and one-on-one coaching** fromour-award winning Academy at Bank of Americaand local leadership who are invested in your success. + **Grow your business knowledge** by using a defined consultative approach to systematically identify client needs and appropriate solutions. + **Provide end-to-end comprehensive advice** , deliver clientreviews/presentationswith confidence and recommend strategies to help achieve their financial goals and life priorities. + **Collaborate with core banking and investment partners.** Connect to all the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs. **Required Qualifications:** + Displays confidence working as a self-starter in a sales role + Builds strong client relationships through effective communication and collaboration + Displays a proactive mindset and effective time management + Demonstrates a results-driven growth mindset and prioritizes client interests + Identifies appropriate client solutions through application of learnings and new information + Exceptional interpersonal and relationship building skills + Effective communication skills (written and verbal) + Proven ability to quickly build trust and credibility + Proven ability to assess needs of and recommend appropriatesolutions + Proven ability to work both collaboratively on a team with key partners and independently + Proven ability to listen and probe for clarity and understanding + Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking + Strong follow-through skills + Computer/technical literacy and proficiency in applications such as Microsoft Suite **Desired Qualifications:** + Bachelor's degree and/or a minimum of one year of work experience + Learns and adapts to new technology or applications + Executes multiple tasks simultaneously **Job Responsibilities:** + Partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on all aspects of client servicing, risk, investments, and banking products, while receiving appropriate guidance and escalating issues as needed + Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings + Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests + Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk + Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA + Performs general business growth support functions aligned to the role of the Client Associate or Wealth Management Client Associate, providing business development, investment solutions, and/or business management support to multiple FAs **Skills** **:** + Account Management + Client Management + Customer and Client Focus + Issue Management + Oral Communications + Business Development + Client Solutions Advisory + Pipeline Management + Prioritization + Trade Operations Management + Administrative Services + Client Investments Management + Emotional Intelligence + Referral Identification + Written Communications This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. **Shift:** 1st shift (United States of America) **Hours Per Week:** 37.5 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Join CloudKitchens as a Facility Care Operator! About the Role: As a Facility Care Operator (Janitorial) - you will play a pivotal role in ensuring the cleanliness, functionality, and overall satisfaction of our customers within our tech-enabled facility. . What You'll Do: Cleaning and Sanitation: Perform routine cleaning and sanitation tasks using advanced cleaning equipment and methods to maintain high cleanliness standards throughout the facility. This includes weekly cleaning of commercial hood filters, oil caddies/tanks, and regular cleaning of restrooms, common areas, and other designated spaces. Customer Service: Provide friendly, professional, and responsive customer service to facility patrons, addressing inquiries, concerns, and feedback in a timely and courteous manner. Safety and Compliance: Adhere to all safety protocols and procedures while performing cleaning and maintenance tasks, ensuring the safety of yourself, colleagues, and facility patrons. Follow established cleaning guidelines and regulations to maintain compliance with health and safety standards. Qualifications: Previous experience in cleaning, sanitation, or customer service roles, preferably in a commercial kitchen or hospitality environment. Basic knowledge of cleaning equipment and techniques, as well as familiarity with health and safety regulations. Demonstrated ability to work independently and maintain a high level of self-motivation. About CloudKitchens: We're an ambitious tech startup revolutionizing food delivery - you can watch a quick video about what we do below. Join us and shape the future of food delivery! Follow us on our Instagram to learn more about what we're doing, hear from customers & stay connected! Apply Now Job Type: both Part-time and FTE Locations: Rockwell Food Center Experience: None required Shift Availability: We operate 7 days a week, from morning to night - share your availability, and we'll match you with the right facility/shift. Work Location: In person Expected Hours: from 15h/week to FTE (40h/week) Benefits: Flexible schedule, Paid sick time, growth opportunity Physical Setting: Quick service & fast-food restaurant

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: Deliver quality protein smoothies and customer service in the Fuel Bar Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply The pay range for this role is: 16.20 - 16.20 USD per hour (Chicago)