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Customer service associate jobs in Bloomington, MN

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  • Cash Services Cashier

    Treasure Island Resort & Casino 4.1company rating

    Customer service associate job in Cottage Grove, MN

    Pay Rate: Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Process cash or cash equivalent transactions using equipment correctly and operating station efficiently while adhering to department policies and procedures Maintain minimal variances not to exceed department standards Prepare banks for distribution to other departments Verify deposits and banks being returned against the transaction slips Prepare buys for exchange and verify the value of the buy slips presented Complete documentation to maintain an accurate audit trail Prepare and fill currency for the ATMs and kiosk canisters and perform minor maintenance such as paper and money jams KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Excellent math skills, with the ability to pass Cash Services math test Excellent interpersonal communication skills Preferred Knowledge and Certification: Proven computer skills with MS Office Previous cash handling experience Required Skills: Accurate and detail-oriented Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent math skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to stand for long periods throughout the day Must be able to sit and/or walk for occasional periods of time throughout the day Must have a good sense of balance, and be able to bend, reach and kneel Must be able to grip objects and twist frequently throughout the day Must occasionally be able to push and pull objects Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions on a daily basis Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $18 hourly 12d ago
  • Retirement Service Agent

    The United States Secret Service 4.4company rating

    Customer service associate job in Minneapolis, MN

    Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service. During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States. * Planning and implementing security designs for National Special Security Events. This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory. Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process. You must obtain a Top Secret Clearance and retain it during your career. Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959. By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
    $33k-39k yearly est. 1d ago
  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Customer service associate job in River Falls, WI

    Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
    $32k-38k yearly est. 11d ago
  • Customer Support Coordinator

    Kellyconnect | Contact Center Solutions

    Customer service associate job in Plymouth, MN

    Job Title: Customer Support Coordinator Pay Rate: $28.00/hour Schedule: Approximately 8am-5pm M-F Purpose The Customer Support Coordinator will be responsible for the day-to-day support of customers, including order management, problem resolution, and coordination with the regional Sustainability and field sales teams. He/she will maintain strong relationships with key inventory and materials management staff within our customer facilities to support the reprocessing program in new and existing accounts. Key Responsibilities Responsible for directly serving external and internal customers. Own the customer support relationship by establishing and growing solid professional relationships with key inventory/materials management people at customer sites within the region to ensure smooth order flow and resolution of customer issues. Answer incoming calls from customers to answer inquiries and questions, troubleshoot problems, and provide information. Assist with system interface issues to expedite product procurement. Work with a third-party to respond to service and pick up requests from customers. Conduct business process training on clients order management processes for internal and external customers. Support customer product return and complaint handling process, including credit requests. Assist with order processing and order intelligence as necessary. Required Education/Training and/or Experience Minimum Education Required: High School Diploma or equivalent experience Preferred Education: 4 Year Degree (Medical, Technical or Business Focus) Minimum Experience Required: Customer Support and or Complaint Mgmt. Experience Preferred Skills Preferred: Strong Microsoft Office Expertise Organizational, verbal and written communication skills Ability to problem solve and think analytically Prior working experience working in real-time environment, managing achievement of competing priorities and deadlines in a medical device setting is preferred A mindset for process improvement Demonstrated leadership as well as proven ability to develop and maintain effective business partnerships Advance problem solving Ability to adapt to specialized software and customized programs to meet business needs Create a trusting, collaborative, and ethical work environment Maintain the highest standards of quality, compliance and accountability Self-starter Works with little to no supervision
    $28 hourly 2d ago
  • Customs Specialist

    SNI Companies 4.3company rating

    Customer service associate job in Inver Grove Heights, MN

    SNI Companies has partnered with a global transportation company on a search for their next Logistics team member! Ocean Import and domestic department is a fast-paced group that needs a person who is accomplished in multi-tasking, in dependability, in efficiency and in flexibility. SKILLS: Detail-orientated and efficient in data entry Accurate filing of documents Update and manage spreadsheets Knowledge and experience with Microsoft Office Suite Ability to work with a team Strong organizational skills are beneficial Must be able to adjust priorities throughout the day Communicate effectively with vendors, customers and co-workers via email, phone Responsibilities: Accurate data entry into AS400 system Spreadsheet data entry in a timely and accurate manner Tracking and tracing shipments Processing customer and vendor invoices Some accounting skills required to complete daily billing Contribute to maintaining strong relationships with vendors and carriers Maintain compliance standards at all times - internal policies, government regulations and customer requirements
    $30k-35k yearly est. 1d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Customer service associate job in Richfield, MN

    Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN Employment Type: Contract Schedule: 9am - 7pm CST (varies) Pay rate: $22-$24/hr Responsibilities: Serve as the primary point of contact for clients during the brokerage conversion Respond to incoming customer inquiries with professionalism and clarity Assist with account maintenance, online navigation, asset transfer questions, and documentation Follow procedures accurately while managing high-volume inquiries Provide a supportive, client-centered experience throughout each interaction Requirements: High school diploma or equivalent. 1+ year of relevant work experience, ideally in a contact center or customer-facing environment. Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service. Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally. Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required). Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $22-24 hourly 4d ago
  • Provider Support Representative

    Staffing Proxy

    Customer service associate job in Bloomington, MN

    Staffing Proxy is partnering with Fasikl, an innovative Minnesota-based med-tech company, to hire a Provider Support Representative. This position supports physicians, nurses, and other clinical professionals who rely on Fasikl's FDA-cleared AI therapeutic device. In addition to on-site responsibilities, this role may include occasional local provider visits with team members and out-of-state travel as needed. Position Overview: The Provider Support Representative serves as the primary point of contact for clinical partners, ensuring they have the information and guidance needed to successfully adopt and use the device. Responsibilities include explaining product features, addressing documentation and coverage requirements, coordinating meetings or demos, and documenting provider interactions thoroughly. The role requires a polished, professional presence and the ability to communicate effectively with physicians and healthcare staff. This is an on-site position, and occasional travel may be needed. Key Responsibilities: Support physicians, nurses, and clinical staff with product-related questions. Explain product features, documentation requirements, and relevant coverage considerations. Respond promptly to clinical inquiries via phone, email, and scheduled meetings. Participate in local provider visits and occasional out-of-state travel with team members. Assist with product demos or education sessions as needed. Maintain accurate records of provider interactions and follow-up items. Relay provider feedback to internal teams to support continuous improvement. What We're Looking For: Strong written and verbal communication skills with a professional, provider-facing presence. Exceptional attention to detail and strong organizational skills. Ability to explain technical or process-oriented information clearly. Experience in healthcare, medical devices, customer support, or a related field preferred. Comfortable managing multiple priorities and working cross-functionally. Bachelor's degree preferred. Why This Role Matters: Your work directly supports clinicians integrating a first-in-class AI therapeutic into patient care. By ensuring providers receive accurate, timely guidance, you help advance adoption and deliver a strong overall experience for patients and healthcare teams. Compensation & Benefits: Medical, dental, and vision insurance PTO / paid holidays 401(k)
    $31k-38k yearly est. 2d ago
  • B2B Customer Service Representative ($50-60K)

    Ultimate Staffing 3.6company rating

    Customer service associate job in Eden Prairie, MN

    The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $50k-60k yearly 5d ago
  • Customer Service Account Representative

    Hercules OEM

    Customer service associate job in Burnsville, MN

    Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed. About the Role As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience. Key Responsibilities Promote Hercules products and services to new and existing customers through product and service knowledge. Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed. Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations. Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships. Prepare product quotes while adhering to internal processes and business policies. Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements. Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making. Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly. Communicate professionally with external B2B customers across diverse industries and regions. Education, Skills, and Requirements Associate degree or equivalent experience preferred (Bachelor's degree a plus). 1-2 years of customer service experience (internships or related roles count). Proficiency in Microsoft Excel required. Experience in a distribution or manufacturing environment is a plus, but not required. Excellent written and oral communication skills. Ability to learn quickly and thrive in a fast-paced environment. Strong team player with a commitment to positive customer experiences Growth Opportunity This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities. Why Join Hercules OEM? Competitive salary and benefits package. Collaborative, growth-oriented team environment. Opportunity to make an impact in a dynamic industry.
    $31k-40k yearly est. 4d ago
  • Client Service Associate - Financial Services

    Larson Wealth Partners, LLC 3.3company rating

    Customer service associate job in Minneapolis, MN

    Larson Financial Group is seeking a Client Service Associate - Financial Services in the Minneapolis, MN area to manage the client service operations of an Advisor's practice. This position will allow you to have direct contact with the clients to achieve their financial goals by performing operational duties, servicing clients through diligent and detailed follow-up, and keeping organized accounts of client information. This is a fast-paced and rapidly growing practice, and it is the Client Service Associate's duty to ensure that the Advisor is spending their time in meetings and prospecting. The position will be a good fit for a driven person who desires a guaranteed salary with large upside income potential based on the performance of the individual and the practice. Requirements: Responsibilities include, but are not limited to: Serve as the primary contact for client service needs, ensuring clear, timely communication. Process new business and manage paperwork for investments, insurance, and alternative assets. Coordinate transfers, contributions, distributions, and premium payments across custodians and carriers. Maintain and track tasks, follow-ups, and planning milestones using Salesforce. Schedule and prepare for client meetings, including calendar management and pre-meeting materials. Gather and organize financial and insurance data to support planning and underwriting. Ensure accurate recordkeeping and support regulatory compliance in all workflows. Provide high-level support to advisors by anticipating needs and keeping client processes on track. Expectations: Previous financial advisory services or similar experience required Ability to work with the Advisor and other support team members to accomplish a common goal Be able to conform to a changing environment and work at a quick pace, to achieve timely deadlines The client must be able to rely on the CSA for every financial need, whether it is finding the right answer or having it ready for them 2+ years of experience with Salesforce Proficiency with Microsoft Office including SharePoint, One Drive, Outlook, etc. Must be a self-starter and goal-oriented requirements: Skills and Experience: Four-year degree or equivalent work experience Knowledge of insurance/financial services industry Excellent verbal and written communication Service oriented attitude Ability to maintain confidentiality of information Ability to coordinate multiple tasks and priorities in a fast-paced environment High attention to detail Exceptional organization and problem solving Larson Financial Group, LLC offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% ER PD - other plans available with shared cost) Dental Insurance Vision Insurance ER PD Long Term Disability Insurance ER PD Life Insurance ER PD EAP Voluntary Life & STD available Supplemental Insurance available Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PIba31b6215d56-37***********4
    $49k-64k yearly est. 2d ago
  • Seasonal Sales Associate

    Motion Recruitment 4.5company rating

    Customer service associate job in Minneapolis, MN

    Our client is looking for Part-Time Sales Associates to work a short-term assignment in Bloomington, MN (Mall of America). Associates will support daily operations by staffing the ticketing and merchandise kiosk, scanning tickets at the exhibit entrance, assisting with merchandise sales in the exhibit gift shop, and offering basic guest support. This position is guest-facing and ideal for individuals with experience in retail, customer service, or visitor services in museum or event environments. Duration of Assignment: December 1st thru January 30th Location: Mall of America (onsite) Required Skills & Experience · Excellent interpersonal and customer service skills. · Proficiency in using POS (Point-of-Sale) and/or ticketing systems. · Ability to communicate clearly and courteously in English. · Comfort working in a fast-paced, public-facing environment. · Attention to detail, especially when handling transactions or merchandise. · Flexibility to assist in multiple areas (ticketing, scanning, gift shop) as needed. · Ability to follow procedures and respond effectively to guest inquiries. What You Will Be Doing · Greet guests and provide a warm, professional first point of contact. · Staff the kiosk and merchandise area, including ringing up purchases, restocking items, and maintaining a clean and orderly gift shop space. · Operate Point-of-Sale system and handle transactions and receipts accurately. · Provide general information about the exhibit and layout (non-theological). · Direct guests to key areas (restrooms, exhibit entrance/exit, customer service). · Maintain a professional and calm demeanor during busy periods. · Monitor surroundings for safety and cleanliness, reporting concerns to the Venue Manager.
    $28k-35k yearly est. 4d ago
  • Service Center Representative - Orthopedic Call Center

    Healthpartners 4.2company rating

    Customer service associate job in Bloomington, MN

    TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team. The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships. In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area. Work Schedule: M-F 8:30a-5:00p Minimum Qualifications: Knowledge, Skills, and Abilities: Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience. Ability to handle and implement frequent changes in processes and protocols. Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients. Preferred Qualifications: Education, Experience or Equivalent Combination: Some post-secondary education preferred. Licensure/ Registration/ Certification: NA Knowledge, Skills, and Abilities: Computer skills required including using dual monitors. Call Center experience a plus. Some medical background preferred. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-38k yearly est. Auto-Apply 24d ago
  • Customer Service Advisor

    Research & Diagnostic Systems

    Customer service associate job in Minneapolis, MN

    By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics. Position Summary: Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment. Key Responsibilities: ▪ Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary. ▪ Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate. ▪ Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction. ▪ Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs. ▪ Provide non-technical products and pricing information to customers through phone, email or other channels as needed. ▪ Connect callers to appropriate departments as needed. ▪ Create and document service complaints in Salesforce for escalation/follow up as needed. ▪ Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job. ▪ Performs additional duties as assigned. Qualifications Education and Experience: ▪ Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate. ▪ High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment. ▪ Good communication skills, both verbal and written, and a pleasant phone presence required. ▪ Must have the ability to problem solve and possess organizational and multi-tasking skills. ▪ Ability to independently prioritize and re-prioritize based on urgency and complexity of issues. ▪ Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired. ▪ A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required. Knowledge, Skills, and Abilities: ▪ Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action. ▪ Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans. ▪ Skills taking and providing accurate, detailed product information. ▪ Ability to act independently on routine assignments or projects. ▪ Ability to plan, organize and multi-task to complete assignments in an efficient manner. ▪ Ability to communicate professionally, both oral and written. ▪ Ability to pay attention to details and perform at a high level of accuracy. ▪ Ability to work independently and with a team. ▪ Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation. ▪ Ability to work hours that conform to the department's needs. ▪ Knowledge of Microsoft Outlook, Word, and Excel. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
    $18.4-25.3 hourly Auto-Apply 45d ago
  • Customer Service

    Domino's Franchise

    Customer service associate job in Saint Paul, MN

    Hat Trick Pizza LLC has been around for over 20 years! Locally owned and proud to be apart of Minnesota communities. We do more than just Pizza, we provide over 250+ jobs!!! Come join an organization where we follow the old saying "treat others how you would like to be treated". Join today! Job Description Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU. Qualified applicant must be 16 years old, great communication skills, energenic, enjoys a fun enviroment, and interacts with customers. These employees will answer phones, make pizzas, and work in a great enviroment at Domino's Pizza. Qualifications Join the fast paced Domino's team. No experience necessary. Learn to make all products Answer phones Help our Carryout customers Pay range is $12 to $18 per hour based on your experience Flexible schedules Additional Information All your information will be kept confidential according to EEO guidelines.
    $12-18 hourly 8d ago
  • CUSTOMER SUCCESS EXECUTIVE

    Lumen 3.4company rating

    Customer service associate job in Saint Paul, MN

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340886 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $28k-33k yearly est. 2d ago
  • Nutrition Service Employee - 4 hours/day

    Mounds View Public Schools 4.3company rating

    Customer service associate job in Shoreview, MN

    Nutrition Services/Nutrition Services Employee Additional Information: Show/Hide Nutrition Service Employee Work Schedule: Monday thru Friday, 4.0 hours per day Pay: $19.44/hour (Plus additional pay based on certification levels held per the Nutrition Services Labor Agreement) Benefits: Medical, Dental and Paid Time Off in accordance with the Nutrition Services Summary of Benefits Required Qualifications: * SNA classes in progress - Level I within 1 year of hire. * Understand and follow oral and written directions. * Understanding of sanitation and safety practices related to handling and serving food. * Ability to use standard kitchen equipment, utensils and measurements. * Basic food preparation including washing, cutting and assembling food items and ingredients. * Regular attendance. Physical Requirements: * Continuously stand, reach with one or both hands, lift up to 15 pounds; frequently twist, lift up to 40 pounds, push and pull up to 15 pounds; occasionally crouch, kneel, stoop, lift up to 50 pounds. Job Responsibilities: * Assemble food supplies, measure ingredients and assist with preparation of meals according to specifications from the Kitchen Manager or Assistant Kitchen Manager. * Assist with preparation of food for shipping to other locations. * Clean all food service equipment and preparation and service areas; wash dishes, pots, pans and utensils used in preparation and service of meal. * Set up serving line and gather carts, trays, napkins and utensils; place items in proper location for customers. * Assist with preparation of sandwiches, desserts, salads and other items. * Serve food to customers. * If needed per the Manager of Nutrition Services, assume duties of Kitchen Manager or Assistant Kitchen Manager. * Attend workshops, in-services, conferences or organizational meetings for continued professional growth and training. * Other duties as assigned.
    $19.4 hourly 44d ago
  • Nutrition Services Employee - 4.0 hours

    Mahtomedi Public Schools

    Customer service associate job in Mahtomedi, MN

    Support Staff/Lunchroom Assistant Date Available: ASAP Additional Information: Show/Hide Thank you for your interest in Stillwater Area Public Schools! The Stillwater Area Public School District has a long and proud tradition of high expectations, high standards, and outstanding achievement. Our schools are safe and welcoming places where students receive personal attention from adults who care about them. Helping students learn and grow is a big job, and it takes hundreds of dedicated and caring staff to make it happen. We're proud of our incredible staff working on behalf of over 8,000 students every day. Our roles may vary, but one thing is the same - our shared passion to have a meaningful impact on the lives of students in the community we love. It's why people join our team, and it's why they stay here. Job Title: Nutrition Services Employee - Mahtomedi Middle School Job Summary: To perform a variety of support responsibilities for food service operations, including such things as food preparation, cooking, meal serving, clean up, and cashiering, in a manner that contributes to the safe and efficient operation of the kitchen site and also the safe and timely availability/delivery of meals and/or services. Hours per day: 4 hours per day, Monday - Friday (student contact days) 9:30 am - 1:30 pm Start date: asap Diversity: Black, Indigenous, and People of Color (BIPOC), women, and LGBTQ+ candidates are strongly encouraged to apply. Stillwater Area Public Schools recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our academic mission. Stillwater Area Public Schools is committed to attracting and retaining employees with varying identities and backgrounds. Salary: Starting rate is $18.92 per hour. Application Procedure: Apply online here Information about our salary and benefits can be found at: ****************************************************************************
    $18.9 hourly 52d ago
  • Senior Client Portfolio Specialist

    Old National Bank 4.4company rating

    Customer service associate job in Minneapolis, MN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio. Key Accountabilities Management of Investment Portfolios: Provide ongoing oversight of assigned Old National Wealth Management accounts. Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash. Manage account liquidity for ongoing cash demands and distributions. Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations. Subject Matter Expertise: Comprehensive understanding of different strategy types. Technical knowledge of the systems to operationalize the processes required to centrally manage accounts. Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions. Effective Communication Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts Operational Efficiency: Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team. Liaison with peers in technology, solutions, and operations to build and test new software and operational processes. Key Competencies for Position Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models. Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions. Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners. Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists. Qualifications and Education Requirements BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience. Minimum 4 years of related industry/work experience. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team.
    $38k-44k yearly est. Auto-Apply 60d+ ago
  • Client Specialist

    Bridgewater Bank 4.2company rating

    Customer service associate job in Lake Elmo, MN

    We are seeking an enthusiastic and customer-focused Client Specialist to join our Deposit Services team at our brand-new Lake Elmo location. This exciting new branch represents Bridgewater Bank's continued growth and commitment to serving our clients in the east metro area. As a Client Specialist, you will serve as the face of the bank, providing exceptional service and support while processing client requests in person, by phone, or by email in a professional and welcoming environment. RESPONSIBILITIES: Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience Ensure client identity verification procedure is followed with each client request Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures Ensure all required documentation is completed for all transactions Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department Sort, distribute, and process returned mail Assist with scanning of documentation into internal systems such as Accu Positively represent the bank in all interactions with clients, coworkers, and vendors Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available Adhere to the bank's policies, procedures, security requirements and government regulations including (but not limited to) BSA Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations QUALIFICATIONS: Outstanding interpersonal and communication skills Prior retail or customer service experience Professional, friendly demeanor Proficient with Microsoft Word, Excel, Outlook, and PowerPoint Knowledge of ITI and Integrated Teller a plus College degree preferred ABOUT BRIDGEWATER BANK: Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank. We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way. At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us? COMPENSATION & BENEFITS: The typical hourly base pay for this role is $20/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Parental leave 401(k) with employer match Paid vacation & paid holidays PLEASE NOTE: The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law. STATUS: Non-Exempt
    $20 hourly 26d ago
  • Cash Services Cashier

    Treasure Island Resort & Casino 4.1company rating

    Customer service associate job in Northfield, MN

    Pay Rate: Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Process cash or cash equivalent transactions using equipment correctly and operating station efficiently while adhering to department policies and procedures Maintain minimal variances not to exceed department standards Prepare banks for distribution to other departments Verify deposits and banks being returned against the transaction slips Prepare buys for exchange and verify the value of the buy slips presented Complete documentation to maintain an accurate audit trail Prepare and fill currency for the ATMs and kiosk canisters and perform minor maintenance such as paper and money jams KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Excellent math skills, with the ability to pass Cash Services math test Excellent interpersonal communication skills Preferred Knowledge and Certification: Proven computer skills with MS Office Previous cash handling experience Required Skills: Accurate and detail-oriented Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent math skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to stand for long periods throughout the day Must be able to sit and/or walk for occasional periods of time throughout the day Must have a good sense of balance, and be able to bend, reach and kneel Must be able to grip objects and twist frequently throughout the day Must occasionally be able to push and pull objects Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions on a daily basis Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $18 hourly 12d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Bloomington, MN?

The average customer service associate in Bloomington, MN earns between $24,000 and $40,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Bloomington, MN

$31,000

What are the biggest employers of Customer Service Associates in Bloomington, MN?

The biggest employers of Customer Service Associates in Bloomington, MN are:
  1. Walgreens
  2. Dollar Tree
  3. Raising Cane's
  4. CK Hutchison Holdings Limited
  5. Savers | Value Village
  6. The TJX Companies
  7. Goodwill Easter Seals Miami Valley
  8. HomeGoods
  9. Marshalls of Richfield Mn
  10. Savers/Value Village
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