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  • Associate, Client Service

    Kantar 4.3company rating

    Customer service associate job in New York, NY

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $59k-93k yearly est. 4d ago
  • Customer Success Specialist

    Net2Source (N2S

    Customer service associate job in Somerset, NJ

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-76k yearly est. 1d ago
  • Customer Success Specialist

    Clarity Recruiting

    Customer service associate job in New York, NY

    Our client, a leading energy supplier providing structured natural gas and electricity products, is seeking a talented and driven Enrollment & Client Success Manager to support client onboarding, data management, and customer success operations. Salary: $60,000-$65,000 annually, plus performance bonus Office policy: Onsite, Staten Island Responsibilities: Upload and enroll new client contracts Track successful enrollments and client drops Create renewal screens for existing clients Update and maintain the customer service CRM (HubSpot) Support updates to the contracts database Assist with daily utility meter read file processing Oversee weekly and monthly enrollment/drop reports for internal distribution Assist with billing disputes and cancellations/re-bills Education, Experience & Skills: Highly self-motivated with strong problem-solving abilities Ability to multi-task in a time-sensitive, high-pressure environment Proficiency in Microsoft Word and Excel required Strong written and verbal communication skills Compensation & Benefits: Salary: $60,000-$65,000 annually, plus performance bonus 401(k) with employer match (100% of the first 3%; 50% between 3-5%) Health benefits available
    $60k-65k yearly 2d ago
  • Customer Support Specialist (Japanese and English mandatory)

    Sharp Decisions 4.6company rating

    Customer service associate job in New York, NY

    Title - Customer Support /Technology Support - Japanese and English (mandatory) Pay - $ 50/hr on w2 Contract - 12 months with possible extension Description: Responsibilities: To support client support team by covering following tasks; 1. Provide guidance and explanations on migration procedures and how to use the new system 2. Respond to customer inquiries related to the migration process via phone and email 3. Update customer-facing materials such as migration guides, FAQs, and support documentation 4. Track customer migration progress and conduct follow-ups to ensure smooth transitions 5. Escalate technical issues or concerns to internal teams and coordinate resolutions 6. Collect customer feedback and share suggestions for improving processes and services 7. Document support interactions and prepare reports on migration activities and customer experience Skills: Ability to communicate effectively in both Japanese and English (mandatory) Strong common sense and general communication skills (mandatory) Ability to respond flexibly to changing situations (mandatory) Experience in banking (if possible) Experience in customer support (if possible) Experience with ISO and ACH-related operations (if possible) Required: Ability to communicate effectively in both Japanese and English (mandatory) Strong common sense and general communication skills (mandatory) Ability to respond flexibly to changing situations (mandatory) Preferred (if possible): Experience in banking Experience in customer support Experience with ISO and ACH-related operations
    $34k-46k yearly est. 4d ago
  • Ops Professional (for Billing Function)

    Cygnus Professionals Inc. 3.2company rating

    Customer service associate job in New York, NY

    We are seeking a highly skilled and detail-oriented Senior Billing Specialist with extensive experience in the Asset Management industry. The role requires deep expertise in managing end-to-end billing cycles, including fee calculation, AUM data aggregation, reconciliation, and invoice generation across a variety of fund structures and distribution channels. The ideal candidate has hands-on experience with advanced billing tools, custodial platforms, and reporting systems, and can seamlessly translate complex fee arrangements into accurate billing outputs. This individual will play a critical role in strengthening our billing governance framework, enhancing automation, reducing revenue leakage, and ensuring timely and error-free invoicing for institutional, intermediary, and private wealth clients. End-to-End Billing Management Lead the monthly, quarterly, and annual billing cycles across mutual funds, SMAs, hedge funds, and private equity vehicles. Review and calculate management fees, admin fees, performance fees, breakpoints, and waterfall structures. Maintain and update client-specific billing instructions, fee schedules, side letters, and negotiated terms. Data Management & Reconciliation Aggregate AUM/holdings data from multiple custodians (LPL, Schwab, Fidelity, Pershing, etc.) and ensure consistency with internal systems. Perform in-depth reconciliations between: Custodian feeds Internal books & records Pricing & NAV systems CRM/contract repositories Identify and resolve discrepancies proactively to ensure accurate billing outputs. Billing System Operations Operate and enhance workflows in billing engines such as: Revport Eagle/Advent APX Billing Salesforce (contract modules) Workday Financials or Oracle/NetSuite billing modules Configure rules, rate cards, fee tiers, client hierarchies, and exception logic in the billing platform. Partner with technology teams to drive automation and reduce manual touchpoints. Invoice & Reporting Generate, validate, and deliver invoices for institutional clients, distributors, wealth platforms, and sub-advisory relationships. Coordinate with finance on revenue recognition and ensure alignment with GAAP and internal controls. Maintain dashboards and MIS covering billed revenue, accruals, write-offs, and client-level profitability. Process Governance & Client Interaction Serve as the subject-matter expert for billing queries from clients, auditors, relationship managers, and compliance. Enhance billing policies, documentation, SOPs, checklists, and control frameworks. Contribute to continuous improvement initiatives, including workflow redesign and automation using tools like Power BI, Alteryx, Tableau, or Python-based scripts. Qualifications & Skills Mandatory Experience 8+ years in a billing or revenue operations role within an Asset Management, Wealth Management, or Fund Administration organization. Strong understanding of fund structures, AUM feeds, custodial platforms, and fee mechanics. Technical & Tool Proficiency Experience working with at least one major billing system (Revport, APX Billing, Workday, Oracle, SAP, or custodian billing engines). Familiarity with data extract and reconciliation tools: Alteryx Power BI / Tableau Excel (advanced - macros, pivoting, lookups, modeling) Experience with document management or contract systems (e.g., Salesforce, SharePoint). Functional Expertise In-depth understanding of investment products (equity, fixed income, alternatives, SMAs, model portfolios, multi-asset funds) Strong command of fee structures: standard management fees, tiered breakpoints, performance fees, incentive fees, hurdle rates, distribution fees, platform fees, and negotiated institutional terms. Knowledge of billing-related controls, audit trails, and compliance requirements. Soft Skills Exceptional attention to detail and accuracy in a high-stakes financial environment. Strong analytical and problem-solving mindset. Ability to communicate clearly with internal teams, tech partners, auditors, and high-value clients. Ownership mindset with ability to thrive in fast-paced, deadline-driven environments. Preferred Experience (Nice to Have) Background in hedge fund or private equity fee calculations. Exposure to custodial billing for platforms. Experience in revenue assurance or fee leakage analysis. Prior involvement in migration or system-implementation projects for billing engines.
    $33k-42k yearly est. 1d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Customer service associate job in Woodbridge, NJ

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI
    $45k-49.5k yearly 1d ago
  • Reservations Agent

    Casa Cipriani New York

    Customer service associate job in New York, NY

    At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. Essential Functions and Responsibilities of the job include but are not limited to: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed. Excellent organizational skills and attention to detail Ability to handle challenging situations and resolve customer complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences) Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information. Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy. Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential. Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example. Perform Switchboard duties and direct calls as needed. Participating in training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed. Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred. Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required. Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction. Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important. Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential. Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial. Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary. Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable. Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential. Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected. Refined verbal and written communication skills. Minimum 2 years of progressive experience in a hotel or a related field requirement. Ability to work overnight, weekends, and holidays. Ability to stand or walk for long periods of time. Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
    $30k-37k yearly est. 3d ago
  • Call Center Specialist - Debt Collection

    Peter C. Merani PC Attorneys at Law

    Customer service associate job in New York, NY

    Call Center Specialist - Debt Collections (On-Site) Merani Law • $20-$25/hour • NYC (On-Site) Merani Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism, strong communication skills, and the ability to manage high call volumes. Key Responsibilities Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances. Discuss payment options, set up payment plans, and process payments accurately. Update customer account records and document all interactions. Use TCN call center software to manage daily call activity. Provide excellent customer service while following collection procedures and firm policies. Requirements Prior collections experience required. Law firm experience highly preferred. Experience with call center software (TCN preferred). Spanish fluency (spoken & written) preferred. Reliable attendance, strong attention to detail, and professional communication skills. Must pass all required background and reference checks.
    $20-25 hourly 3d ago
  • Commercial Lines Customer Service Representative

    Civicminds, Inc.

    Customer service associate job in Medford, NJ

    Job Title: Commercial Lines Customer Service Representative (CSR) (AKA, Account Manager) Reports To: Operations Manager Benefit Plan- benefits plan (including a 50% match of the first 10% in the 401k) as well as the chance to earn commissions, referral fees, one-time payments for certain sales, the end-of-year growth bonus structure, etc. Job Description:The Customer Service Representative is responsible for the prompt, efficient, and effective processing and management of producers' and customers' requests for quotes, renewals, endorsements, claims, audits, new business, and for addressing other policy and customer information. Job Functions: Quotes - The CSR, in partnership with the producer, gathers and evaluates sufficient information to market/ re-market and quote new business, additional lines, and renewal policies on behalf of agency prospects and customers within the guideline time periods defined by agency management (further time frame details TBD). Renewals - The CSR receives, reviews, and processes renewals on a timely basis (time frames to be defined), which includes holding renewal review meetings with the producer(s) on at least a monthly schedule. Policy Changes/Endorsements - The CSR collects information from clients and/or the producer, and processes policy changes in a timely manner as determined by agency timeline requirements, utilizing a system for scheduled follow-up as needed to assure customer satisfaction and alerting the producer to unique situations. Claims - Recognizing that claims is the primary reason for clients' insurance purchases, the CSR will open, manage, and monitor claims as needed for the clients of the T.C. Irons Agency (with procedures and responsibilities varying at times from the Burlington office as compared to the other office locations). Audits - The CSR will assist the client and the producer in resolving audits on a timely (TBD) basis. New Business - This core element of the CSR's job (which creates a sustainable revenue stream for the agency and its associates) involves coordinating actions among the client, the carrier(s)/brokerage source(s), and the producer - so that the correct details are entered into the Agency Management System, the policy is received promptly, the delivery package is prepared for the producer, the policy is mailed if personal delivery is not going to occur, etc. Other business duties as assigned by Operations Manager as needed to generate and sustain agency profitability.
    $29k-38k yearly est. 1d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Customer service associate job in New York, NY

    Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.
    $30k-37k yearly est. 4d ago
  • Client Services Associate

    Coda Search│Staffing

    Customer service associate job in New York, NY

    One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic. The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries. Responsibilities include, but are not limited to: Content Development: Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority. Firm & Investor Relations Support: Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities. Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information. Support special projects and ad hoc initiatives as assigned. Candidate Profile 1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.
    $56k-95k yearly est. 3d ago
  • Store Associate

    The Poke Court

    Customer service associate job in New York, NY

    This role is for a social, energetic, and community-oriented store associate to join our team at the PokéCourt store. As a store associate, you will be assisting and speaking to customers to sell Pokémon singles and sealed products , as well as building and maintaining the PokéCourt community. This is a fast-paced, creative, and sales-driven role that requires enthusiasm, organizational and effective communication skills. You will be representing the brand, ensuring a welcoming and exciting environment for Pokémon fans of all backgrounds. Key responsibilities Sales & Community Engagement- Engage with customers in-store to provide product recommendations, share knowledge of Pokémon and drive sales. Maintain a fun, welcoming and inclusive atmosphere for all customers. Fulfillment - effectively and carefully packaging customer orders to be shipped out by the next business day with clear effort towards enhancing the customer's experience when receiving their package. Store Operations - Stock, organize and restock Pokémon singles and sealed products. Complete trade-ins following PokéCourt buying policies. Promote PokéCourt social platforms. Qualifications Energetic and wholesome sales persona - comfortable speaking to customers, maintaining positive and wholesome energy to entertain and engage, and able to create a supportive, inclusive environment to connect with diverse audiences. Agile and strong sales acumen - strong mind for sales technique, knowing how to pivot sales strategies quickly based on customer response, upselling when appropriate. Strong mindfulness & ability to multitask - able to manage different tasks at the same time, while maintaining close attention to the smaller details of each task (e.g., remembering customers and conversations, keeping track of product and orders) Strong customer service skills - ability to provide customer service that is thoughtful, professional, and positive with emphasis on building a strong and wholesome community of collectors and Pokémon fans. Pokémon & TCG knowledge - baseline knowledge of Pokémon and ability to identify / discuss / provide guidance to customers on the different TCG sets and products (or fast ability to learn the different Pokémon sets and products), as well as drive and engage in general conversations about Pokémon IP Vending/Buying History - ability to use different pricing strategies to purchase, sell or negotiate on cards or sealed products. Strong mind for teamwork and community - community-oriented behavior that strives to positively construct and contribute to a positive community environment, able to collaborate well with other team members as well as the broader customer audience. Physical ability to lift boxes and cases, as well as unload pallets. What we offer Fun, supportive, creative, and fast-growing work environment at the forefront of Pokémon TCG A fun team of collectors and Pokémon enthusiasts who care deeply about the community and prioritize longstanding joy in the collector community over making a quick buck. Growth opportunities and increase responsibilities as the business grows. Competitive compensation: $20-25 per hour Daily lunch or dinner, depending on the shift. Healthcare stipend and monthly commuter benefits About Us The Poké Court is a small business in the heart of New York City, and our mission is to build a fun Pokémon experience for all fans. We are a woman-owned, minority-owned LGS dedicated 100% to Pokémon TCG, and all employees are Pokémon TCG collectors, players, and fans. As a fast-growing brand, we work to meet the needs of Pokémon fans in NYC and worldwide, while also keeping the community and customer experience at the forefront of our mission. We service customers through our brick-and-mortar shop in Chelsea, our online store thepokecourt.com, and through our daily Whatnot shows.
    $20-25 hourly 2d ago
  • Environmental Services Specialist

    The New York Academy of Medicine 4.4company rating

    Customer service associate job in New York, NY

    Job Title: Environmental Services Specialist Department: Facilities Management For over 178 years, New York Academy of Medicine has been a driving force for progress, helping transform the landscape of health through independent thinking, rigorous research, and dynamic collaboration. Our mission reaches beyond the boundaries of conventional institutions; we champion a future where every person - no matter their background or circumstance - has what they need to live a healthier, longer life. True transformation happens when diverse perspectives unite with a shared vision. We bring together grassroots advocates, global leaders, clinicians, policymakers, researchers, and community voices in purposeful partnership. Our work is grounded in evidence and resonates with human experience. We consistently turn ideas into action, accelerating the adoption of innovations that advance health equity far beyond New York's borders. Position Summary/Overview: Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for: Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces) Maintaining the general cleanliness of all buildings and grounds, including front of building and doors Inspection of any light fixtures that are out and replace any bulbs, etc. Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs. Assisting with delivery of furniture and supplies to the building. Accommodating staff requests for maintenance services as instructed by supervisor Removal of all trash as directed Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required Other duties as assigned. The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally. Qualifications: Working knowledge of policies and procedures relevant to the job function A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge 2-5 years of maintenance staff experience required High School Diploma or equivalent required Ability to work flexible hours Ability to work outside in all weather conditions Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits. NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees. Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled. Salary range: The salary range for this position is $18 to $20 per hour.
    $18-20 hourly 1d ago
  • Sales Associate

    Matheos Realty Group

    Customer service associate job in New York, NY

    Associate - Investment Sales Matheos Realty Group | Brooklyn, NY | Full-Time | Commission-Based About the Role: Matheos Realty Group (MRG) is a fast-growing, NYC focused commercial brokerage firm. Backed by leadership with 17+ years of experience, more than 3.5 Million buildable SF sold, and $700 Million + in closed transactions. The Investment Associate will join a collaborative team and will report to the Managing Director. You'll have the opportunity to have a dedicated mentor and oversee the sales of multifamily, mixed-use, development, retail, industrial real estate that can fast track your career path. MRG 17 years of experience, network of investors, proprietary Investment Sales platform and database will give you the access you need to start building career. You'll have direct exposure to deal sourcing, underwriting, valuation, owner outreach, and full-cycle brokerage execution. Responsibilities Develop expertise through our structured training program and real-time mentorship. Conduct market research, underwriting, and submarket intelligence to identify opportunities. Perform high-volume sales activities, including cold calling and direct owner outreach. Assist in creating marketing materials, BOVs, and client presentations. Support negotiations and coordinate all stages of the transaction process. Work closely with leadership and producers actively engaged in daily deal flow. What We Offer In-depth training and mentorship from senior brokers Collaborative, non-competitive culture High commission splits and long-term earning potential Access to marketing tools, research, and exclusive listings Clear growth path to senior roles and partner opportunities Qualifications 1+ years of experience in investment sales, commercial real estate, underwriting, or financial analysis. 2+ years of sales or high-volume calling experience New York State Real Estate License or desire to attain one. Proficient in Microsoft Office, Excel, PowerPoint, Outlook. Strong understanding or genuine interest in commercial real estate and investment sales. Excellent verbal and written communication, negotiation, and presentation skills. Coachable, accountable, and comfortable within a team-driven environment. High integrity with the ability to build and maintain long-term client relationships.
    $33k-49k yearly est. 4d ago
  • Luxury Sales Associate (Online Sales)

    Wrist Aficionado

    Customer service associate job in New York, NY

    Compensation: $65K Base + Commission Experience Level: Mid-Level (2-5 years in luxury watch sales) About Us We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position. What You'll Do Support High-Intent Buyers & Luxury Collectors Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online. Qualify inbound leads from website inquiries, phone calls, and VIP referrals. Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions. Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings. Assist in Managing Exclusive Client Relationships Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers. Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions. Coordinate with the sourcing team to find specific models for VIP clients. Coordinate & Close High-Ticket Transactions Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models. Manage inquiries for off-market watches, custom orders, and private sourcing requests. Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions. Enhance the In-Store & VIP Buying Experience Attend watch networking events, industry trade shows, and private gatherings to expand your collector network. Help coordinate private viewings and in-store appointments for elite clients. Offer an educational, consultative approach to help clients make confident purchasing decisions. What You Bring to the Table 2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex) Experience working with high-net-worth individuals (HNWIs) and collectors. Knowledge of luxury watches Strong consultative sales skills-you know how to educate, build trust, and close deals. Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings. Why Join Us? Work with ultra-high-value watches & VIP clientele. Competitive base salary + performance-based commission/bonuses. Grow your career in the high-end watch industry with access to collectors & investors. Opportunity for advancement into senior sales & VIP client management.
    $65k yearly 4d ago
  • Investment Sales Associate

    Ariel Property Advisors 3.7company rating

    Customer service associate job in New York, NY

    Ariel is one of New York City's fastest growing commercial real estate advisory firms. The company provides marketing and consultative services to institutions and private clients throughout the NY metropolitan area and maintains sharp focus on multifamily properties and development sites. Ariel believes that outstanding performance originates from long-lasting relationships with key industry contacts and an exceptional understanding of real-time market data. The company is structured to meet this ideal and produce outstanding results through three complementary groups that address these elements-Investment Sales, Capital Services and Investment Research. Position Summary: The primary function of the Associate is to assist with the marketing of exclusive commercial property listings. Candidates will be responsible for maintaining relationships with investment property owners, delivering exceptional customer service and developing an expertise of the New York City real estate market. The person chosen for this role must be extremely detail oriented with an analytical mindset, possess the ability to succeed within a sales environment, and have the capacity to stay calm under fire while maintaining a positive, can-do attitude. Why Ariel? Ariel Property Advisors is dedicated to empowering our professionals to be the most informed, efficient and effective sales professionals in the industry. Our proprietary, cutting-edge database and IT systems let us track, store and filter every property, owner, transaction, data point and contact (foreign and domestic) related to New York City real estate. All of this information is shared among all of our professionals, allowing them to effectively execute on assignments across each division of the firm. Responsibilities and Engagement: Job responsibilities include, but are not limited to: Assist with commercial real estate transactions on behalf of private clients and institutions Build and maintain relationships with investment property owners Develop a comprehensive understanding of real estate fundamentals, value drivers, trends and comparable sales Use company proprietary Salesforce database to build and maintain a sales pipeline Procure leads through networking, phone calls and canvassing Work with a powerful, comprehensive research and sales support team Work in a team environment with senior brokers and partners to grow market expertise and procure new business Qualifications: Bachelor's Degree required (Real Estate, Economics, Finance, Marketing or other business-related fields preferred) 0-5 years of work experience in either sales or service-oriented businesses; experience in Commercial Real Estate preferred Shows ability to source and build a book of clients for long-term growth Demonstrates continued development through metrics, goal achievement, peer feedback Excellent working knowledge of Microsoft Excel and Word Adopts and effectively utilizes Salesforce as part of business model Strong analytical, organizational, written, and oral communication skills Demonstrates ability to effectively execute telesales NYS Salesperson License (or willingness to obtain) Future and Growth: This position offers significant growth potential within a dynamic, rapidly growing company of successful and ambitious professionals. The role provides the foundational support necessary for our Sales Associates to transition into brokerage.
    $33k-43k yearly est. 3d ago
  • Agency Services Representative Trainee

    Nj Department of Environmental Protection

    Customer service associate job in Robbinsville, NJ

    Open to: General Public Work Week: 35 (35-hour) Work Week Salary: A99 ($36,448.51) (Non-Negotiable) Existing Vacancies: 1 Program/Location Department of Environmental Protection Fish and Wildlife Bureau of Law Enforcement 1 Eldridge Road Robbinsville, NJ 08691 Scope of Eligibility Open to applicants who meet the requirements below. Description Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required. Specific to the Position Under the supervision of the Central Region Captain, this ASR receives constituent phone calls, updates several law enforcement databases, files essential records, and assists the captain with clerical duties as needed. Due to access to law enforcement's sensitive records, this employee must pass a criminal history background check. Preferred Skill Set Experience in fishing and hunting is a plus but not required. Proficiency in Microsoft Office Suite and the ability to interact with the public and others in a courteous, timely and efficient manner. License Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. Benefits As a New Jersey State Department, NJDEP offers a comprehensive benefits package that includes: Paid Benefit Leave Holiday Pay Alternative Workweek Program* Telework* Pension Deferred Compensation Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance Flexible and Health Spending Accounts (FSA/HSA) Commuter Tax Savings Program Public Service Loan Forgiveness (PSLF) Tuition Reimbursement* *Pursuant to the State/Department's policy, procedures, and/or guidelines. Residency All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”. Authorization to Work Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States. SAME Applicants If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email ***************, or call CSC at ************** and select Option #3. Veteran's Preference To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit *********************************************************************** Equal Opportunity Employment The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision. DEP Notices of Vacancy have a 4:00 p.m. deadline on the closing date. When filing for these opportunities, please be sure to have your letter of interest and credentials sent electronically before 4 p.m. on the closing date. The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request.
    $36.4k yearly 3d ago
  • Williamsburg Sales Associate

    Fleur Du Mal 3.6company rating

    Customer service associate job in New York, NY

    Past experience in the fashion industry is required. Past experience in the luxury or lingerie industry is strongly preferred. Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers. Job Description As a Full-Time Sales Associate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur. Key Responsibilities Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual. Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service. Serve as a resource for general product knowledge and operational compliance, ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment. Manage productivity in down time and maintain cleanliness/organizational standards. Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences. Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships. Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested. Essential Qualifications and Skills 2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred. Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail. Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management. Excellent verbal, written, and interpersonal communication skills. Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities. Proficiency in POS and outreach systems. Energetic and confident personality mixed with a strong work ethic. Additional Details Full-Time Start Date: ASAP Hourly Rate: $24 BOE + Allowance + Commission Interested in joining Fleur du Mal's Retail Team? Send a note to ********************* with your resume, 'Full-Time Williamsburg Sales Associate' as the subject, and why you're drawn to this opportunity. xx
    $24 hourly 3d ago
  • Made to Measure and Bespoke Luxury Sales Associate - Menswear Tailoring

    Richard James Savile Row

    Customer service associate job in New York, NY

    Richard James is delighted to launch the recruitment of the Made to Measure and Bespoke Tailoring Sale Associate in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Park Avenue, New York. We look for an enthusiastic individual to join our team, delivering a high level of customer service to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals. Main Responsibilities · Welcome and acknowledge customers as they enter the store. · Have excellent product knowledge, providing accurate information of the features and benefits · Extensive proven experience in Made to Measure and Bespoke Tailoring · Determine the needs of the customer and deliver supportive advice. · Maintain a high level of personal presentation in line with company dress code. · Strong interpersonal skills and the ability to adapt service requirements to the customer. · Support the store to achieve company budgets through the achievement of your KPI's. · Protect the company's profit by selling maintaining stock accurately. Requirements · Experience in the luxury or tailoring industry. · Confident to approach and interact with customers with care and understanding. · Experience working with tailoring and styling. · Proficiency in pinning and alterations.
    $33k-49k yearly est. 4d ago
  • Sales Associate

    Isalis

    Customer service associate job in New York, NY

    **Please apply via the instructions at the bottom of this post, not via LinkedIn** Isalis is a multi-brand, trend driven, women's clothing boutique with locations in San Francisco and New York. We curate the best, sought after brands, to style with our own private label. Our stores should feel like you are stepping into your dream closet and our goal is for our staff to make you feel like you are shopping with a best friend. We are looking for people with strong retail sales experience & customer service skills, who have an interest in women's apparel. If you know how to approach people, keep a conversation going, recommend/style products and hit sales targets, then this job is for you! THE QUALIFICATIONS A strong sense of individual style An client-centric approach to styling a unique range of clientele A passion for authentic connections and relationship building A desire to thrive in a high performance sales environment A strong sales intuition - you know when to push and upsell Worked in retail or service related industries A strong work ethic and the ability to autonomously manage responsibilities and workflow A relentless ability to close larger sales THE ROLE Sell clothes and gain client confidence and loyalty through renowned styling expertise and authentic engagement with clients Be an expert on product and brand knowledge; keeping up on new arrivals, new brands and latest market trends Exceed sales goals daily, monthly, annually by helping clients find what they love through suggestive selling and building outfits that clients can't live without Create the store energy, setting the tone for the customer experience from entrance to departure Maintain and exceed in-store presentation standards of merchandise and cleanliness, ensuring the right product is in the right place in the right quantities Accurately and efficiently process transactions while treating product with care and delivering a world-class client experience Use the register as a moment to further connect and identify upselling opportunities Mitigate theft opportunities through hands-on customer service involvement THE PERKS Experience-based pay and performance based pay increases. Product Discount - Discounts on Isalis products Set Your Schedule - We will partner with you to align to your availability and preferred working hours (some limitations will apply) Career Progression - Our boutiques are a great place to kick start your retail career. Our leadership team is committed to your career growth and ambitions. We are prioritizing candidates who want to grow into Management quickly! AVAILABILITY AND COMMS Seeking candidates looking to commit at least 15-25 hours weekly, with some regular weekend availability. Open and flexible to discussing availability for the individual. When not on site, we expect you to stay up-to-date with company communications and respond timely via email, text and Slack. TO APPLY: (If you're applying via LinkedIn, please also follow these steps below.) Please email your resume and a cover letter to **********************. In your cover letter, please include: Why you believe you're a great fit for this role, including any relevant experience Any pre-scheduled time off in the next 3-6 months Your general weekly availability (days/times you're unavailable) The number of hours per week you're hoping to work Additional Info: Pay rate will be based on experience Weekend availability is required Experience in retail apparel sales is preferred We are currently prioritizing candidates with: Availability during Thanksgiving week Availability during the December Holidays
    $33k-49k yearly est. 2d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Brick, NJ?

The average customer service associate in Brick, NJ earns between $24,000 and $42,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Brick, NJ

$32,000

What are the biggest employers of Customer Service Associates in Brick, NJ?

The biggest employers of Customer Service Associates in Brick, NJ are:
  1. Walgreens
  2. Dollar Tree
  3. Wawa
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