Customer service associate jobs in Brockton, MA

Job Title: Client Services Specialist - Commercial Banking Experience: 2+ Years As a successful member of Commercial Operations, you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues. Specialist will perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues. In addition, they will support the implementation of solutions that will ultimately improve Service Level, decrease operational effort, and increase the overall client experience. You will also be responsible for (but not limited to) the following: Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email. Research and train clients on all products offered. Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. Diagnose, prioritize, resolve and/or escalate all technical, system, or procedural issues. Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences. Proactively advise management of impending problems or obstacles to meeting service standards. Qualifications Candidates must possess excellent verbal/written, time management, ability to multitask, interpersonal skills. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations. 5 Years of customer service and Call Center experience; banking experienced preferred Excellent phone communication and listening skills Ability to prioritize and manage daily workload Ability to multi-task and work independently in a fast-paced work environment Computer proficiency and acumen Self-motivated attitude with a desire to succeed Analytical skills and the ability to recognize trends (Ability to exercise considerable independent judgment and attention to detail) Company Profile: Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security. URL - ********************* Stratacent - data driven solutions Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management. stratacent.com Employee Benefits: • Group Medical Insurance • Cab facility • Meals/snacks • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.

We are seeking a reliable and skilled Optician or Optical Sales Associate to join this team on a part-time, temporary basis. This clinic is currently experiencing a staffing shortage due to a team member being on leave with no firm return date. We are looking for someone who can step in to assist with patient care and optical services. This role is ideal for individuals looking for per diem or hourly work, with the possibility of a longer-term opportunity. Position Details: • Type: Part-time, Temporary (with potential to become permanent) • Schedule: Tuesdays, Wednesdays, and Thursdays, 8:00 AM - 5:00 PM • Duration: Next few months, with possible extension if needed • Compensation: Per diem or $28 to $35 hourly, commensurate with experience Job Description: • Assisting patients with frame selection and lens options • Interpreting prescriptions and providing guidance on eyewear • Adjusting and repairing glasses as needed • Handling insurance verification and billing • Supporting the optometrist as needed with pre-testing and patient flow What to Expect: This is a temporary position covering for a staff member. While there is hope that their colleague will return soon, the role may be extended or made permanent-but this cannot be guaranteed. If you are looking for a flexible, part-time opportunity to contribute your skills and make a difference in their patients' care, we would love to hear from you! How to Apply: You can apply through the job board or email your resume to Steve Gill at ***************************. Requirements: • A detail-oriented professional with relevant eye care experience (licensure not required). • Someone who brings a positive attitude and great energy to the team. • Committed to providing exceptional client care and fostering a welcoming environment. • Exhibits a strong work ethic. • Maintains perfect attendance and punctuality. • Has reliable transportation to and from the clinic. • Demonstrates eagerness to learn and grow in their field. Eyetastic Services partners exclusively with employers who provide equal opportunities across all healthcare fields. As dedicated eye care professionals, we support you at every stage of the hiring process-including free resume assistance and negotiations-always with your privacy in mind. We never share your information with other recruiting agencies or charge candidates any fees, so that you can explore new opportunities with complete peace of mind. Visit eyetasticservices.com for a list of nationwide opportunities.

Earn a $250 Sign-On Bonus when you join our team! Bonus will be paid following 30 days of employment, as administratively possible. Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team-someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot. A day in the life… Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) Build lasting relationships with customers Give the best service to our customers on their terms-wicked friendly, honest, and always helpful Provide honest and confident feedback to customers about style and fit Seek fashion and product knowledge to build your expertise-like a true local who knows where to get the best lobster roll and the best denim. Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning Grow relationships by opening new Nordstrom Rewards program accounts The hours and schedule for this position will vary by week depending on business needs This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into You own this if you have… Excellent communication and people skills A self-motivated, goal-oriented focus-we love a good work ethic-just like our hometown team loves a comeback Strong interest to use networking and technology to achieve sales goals The ability to excel in a team environment The ability to prioritize multiple tasks in a fast-paced environment Organization and follow-through-like mapping out a day trip to the Berkshires-ya gotta have a plan! The ability to work a flexible schedule based on business needs Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Why Nordstrom? Career Growth - We promote from within and offer development opportunities at every level. Team Culture - Join a supportive, inclusive team that values collaboration and celebrates success. Local Pride - Be part of a company that values community-whether you're from Boston, the South Shore, or anywhere in between. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Youtube Link:

Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.

The salary range for this role is $16.25 to $17.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

As a Sales Associate, for our 98 Charles Street storefront located in Boston, you are a representation of our brand. Taking your unique personal style mixed with passion for fashion, you will help customers to express their confident selves in and out of the office. You'll collaborate with team members to drive in store sales, create a seamless customer experience, and foster an inclusive and respectful work environment on the sales floor. Job Details Hourly pay Retail employee discount program Flexible days and hours Store open Monday - Wednesday 12-5pm and Thursday - Sunday 11-6pm Store located at 98 Charles Street, Boston 02114 *Note: Availability of these benefits and perks may be subject to eligibility requirements. Job Responsibilities Drive sales by exceeding selling and service expectations Complete training, become familiar with product knowledge, participate in useful customer experience relations Assist in store tasks-register/checkout, restocking products, inventory, customer relations, cleaning, fitting room Share feedback, insights and ideas with the management team Act in a manner that aligns with our values to meet expectations Preferred Qualifications (About you): Previous retail experience preferred, not necessary Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team, able to share with management Essential Qualifications: Are at least 18 years old Are available when we are busy, including: weekends and holidays Can bend, reach, stretch as well as lift, carry and move at least 30 pounds Can regularly move around all store areas and be accessible to customers Build productive relationships with everyone on the team and always respect each other We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Serves as a Brand Ambassador, providing the ultimate customer service experience through a warm greeting, engaging conversation and fashion advice. The Retail Sales Associate is an expert in building a wardrobe and loves to sell a quality product, and cultivates and maintains client relationships through brand awareness. Essential Functions Performs activities associated with selling, stocking and ordering merchandise in the store Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request Stocks shelves and tables with merchandise; keeps merchandise orderly and neat in appearance Totals prices and tax on merchandise selected by customer using cash register; accepts payment following established procedures for different types of transactions; makes change; issues sales receipt; calculates discounts when appropriate Counts and balances cash register and receipts Stamps or attaches price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list Maintains a client book and contacts customers regularly when new products arrive Fills out specific forms to process transactions or special orders such as refunds Checks inventory periodically to obtain reorder information to replenish stock; informs designated staff member of product needs Checks inventory listing with actual inventory on shelf and reports discrepancies to supervisor Sets up promotional displays; makes signs or arranges merchandise on counters or tables to promote sales Keeps sales floor and stock area neat and orderly Competencies An experienced selling professional able to generate sales through relationship building with clients and the community Ability to build, manage and utilize a client list to increase sales A keen understanding of the importance of Customer Service - these are keystones of the Peter Millar experience and the Retail environment we serve A self-motivated, self-starter with the ability to perform daily tasks with little supervision Excellent PR skills Positive attitude, great enthusiasm for the brand and outgoing personality Effective verbal and written communication skills Outgoing demeanor Ability to work in a team environment and assist others Ability to prioritize and meet deadlines as assigned with minimal supervision Ability to stand/stoop/bend/walk 8-10 hours during shift Ability to lift up to 20 pounds periodically Desired Education And Experience At least 2 years' experience in a lead selling role College degree preferred in business, marketing, fashion, or merchandising Basic understanding of sales principles and customer service practices Previous cash handling experience Technically savvy with experience in MS Office, internet searching, email, POS systems preferred Salary plus commission If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

BAYADA Home Health Care is seeking a full-time Client Services Associate to join our Auburndale, MA Pediatrics home care team. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Responsibilities: Focused on assisting the manager in delivering and coordinating client services Support the team with onboarding new hires and maintaining employee personal files and compliance. You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations. Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.). Qualifications: Four year college degree (prior health care, home care and recruiting experience a plus) A demonstrated record of strong interpersonal skills and goal achievement Ambition to grow and advance beyond current position Strong PC and communication skills (including solid phone marketing & data entry ability) Competitive compensation package: Salary range: $44,000- $46,000 based on experience. Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Award-winning workplace: proud to be recognized by Newsweek's Best Place to Work for Diversity Newsweek's Best Place to Work for Women Newsweek's Best Place to Work (overall) Newsweek's Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Weekly pay Work life balance: Monday-Friday 8:30-5pm hours AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more Check out our blog: Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Home Health Care benefits, As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Dis-Chem Pharmacies (CJ Sales) requires a Customer Liaison Officer at our Worcester office in( Cape town ). Act as a liaison and provide product/ services information and resolve any concerns that our clients/ suppliers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Minimum Requirements… Essential: * Grade 12 / Matric or Senior Certificate * Post Basic Pharmacist Assistant Qualification * Minimum of 2 - 5 years relevant experience in customer service Advantageous: * Relevant Business Development qualification * SAP Experience, Unisolve and EWM. Specialised Hospital and Surgical experience Job Specification… Pharmacy Council: Perform the following services or acts under the direct personal supervision of a pharmacist: * the sale of Schedule 1 and Schedule 2 medicines or scheduled substances; * o the distribution and control of stock of Schedule 1 to Schedule 6 medicines or scheduled substances; * o the ordering of medicine and scheduled substances up to and including Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance; * o the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist; * o Give accurate instructions to the customers regarding the correct use of medicine supplied. Product sourcing: * Optimise sourcing procedures to attain maximum efficiency. * Use sound ethical negotiation strategies and secure profitable deals. * Generate and implement efficient sourcing and procurement management strategies. * Assess supplier performance and supply chain risk to avoid customer disruption by developing alternative suppliers/ materials. * Liaise between suppliers, manufacturers, relevant internal CJS Team and customers. * Liaise directly with the warehouse to ensure orders are prioritised. Stakeholder relationships: * Represent the company well at all times in line with the mission, vision and values. * Actively develop, nurture and grow meaningful supplier relationships. * Ensure a high standard of care and best practice is being delivered to the customer/ suppliers. * Ensure speedy resolution of client complaints and recommend solutions to the business unit to assist in identifying better ways of providing a service. * Undertake customer satisfaction research to identify customer's experience. * Obtain and evaluate all relevant information to handle product and service inquiries and assess customers' needs to achieve satisfaction. * Build sustainable relationships of trust through open and interactive communication. * Use customer and store feedback to improve future customer service. * Re-launch initiative to increase customer satisfaction. Customer Service: * Manage large amounts of inbound and outbound calls in a timely manner. * Create orders in time, to meet cut-of and delivery timelines. * Keep record of communication to internal and external stakeholders about orders and progress. * Handle complaints about unfulfilled orders. * Follow communication "protocols" and turnaround times, when handling different customer queries. Reporting & Administration: * Provide feedback on the efficiency of customer service process. * Log all resolved and unresolved queries on a daily basis for reporting purposes. * Identify root causes of issues and put forward proposals to the management team for improving the system and service to ensure that a longer term solution is provided. * Compile reports on relevant products and their sales, quality and feedback. * Liaise with various stakeholders to discuss sales performances and act accordingly. * Present new ranges to senior managers on a regular basis. Competencies Essential: * Prior medical product knowledge (Wholesaler/ Hospital and Supplier). Have extensive and operational knowledge to assist in resolving customer queries. * Develops fresh ideas that provide solutions to all types of workplace challenges. Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Identifies cause and effect relationships and comes up with appropriate solutions. The ability to comprehend, to understand and profit from experience. * Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect. Addresses customer questions in a timely manner. Ensures products and services comply with customer requirements. Streamlines procedures based on customer feedback. Develops customer satisfaction surveys, analyses results, and makes necessary improvements. * Diligently attends to details and pursues quality in accomplishing tasks. Recognises the need for procedures and follows relevant procedures * Reaches deals or compromises. Changing a person or group's attitude or behaviour toward something by using written, spoken or visual tools to convey information, feelings or reasoning or a combination thereof. Formally delivers information to groups. * Using data in the form of numbers to analyse concepts. * The ability to recognise and acknowledge when you make a mistake. * Generates ideas for improvement, takes advantage of opportunities and suggests innovations. Does more than required. Focuses on results and desired outcomes and how best to achieve them. The degree to which an individual is comfortable with uncertainty, unpredictability, conflicting directions and multiple demands. A feeling of trust in one's abilities, qualities and judgement. Displays an ongoing commitment to learning and self-improvement. Special conditions of employment: * South African Citizen * MIE, clear criminal and credit * Driver's licence and own reliable transport Remuneration and benefits: * Market-related salary * Medical aid * Provident fund * Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT: As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. As outlined in the Food Service Department's HAACP program. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Act as a liaison to food service for the patient, family and staff. Tasks as liaison: explaining the meal selection process; assist menu selection of patients according to prescribed diet order. To assure patients fed within 45 minutes of ordering the meal. 2. To communicate on the telephone in an efficient, pleasant and respectful manner, even during periods of high call volume, in order to assist patients and guests with their meal service selections. At peak time, a call center operator answers the phone and immediately enters a complete order into the Computrition system. A call center operator's average call time will range between 1 1/2 - 2 minutes. 3. To review therapeutic diet orders and modify the patient's order to meet the diet order parameters while attempting to honor the patient's request and be aesthetically pleasing. 4. To speak with the patient, family member(s) or nurse to explain needed modifications regarding meal orders. To communicate changes and if possible find a satisfactory substitution. To assure a nutritionally balanced meal that meets the dietary restrictions of the patient's diet order. 5. Communicate on the phone or in person to patients, staff, and guests according to department scripting policy and procedures. 6. To communicate patient diet order issues to the Call Center Operator Lead, Diet Tech or clinical dietitian when policy mandates. 7. Identify patients who are not able to place an order via telephone or who have not ordered their meal. Interact with patient family and nursing to enter a complete order in Computrition. Facilitates the meal service or communicate via Computrition the reason for refusal. 8. Acts upon patient, family, or staff meal service requests. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests. When necessary escalating requests to management 9. Manage patient nourishment, supplement and tube-feeding delivery. 10. Proficient using the Computrition according department policy and procedures and maintains accurate and updated patient information via the electronic diet office system. 11. Manages difficult or emotional situations and responds promptly topatient needs. 12. Pickup diet order sheets from nursing stations and receive verbal diet order changes. Adhere to department policy and procedures when receiving a verbal diet order. 13. For administrative and tracking purposes, monitor, collect and/or record operation specific data. 14. Assist in orientation and on-the-job training of new Call Center Operators and Dietetic Interns. 15.Read hospital email periodically throughout the day to remain up to date on patient and policy and procedures information. Use hospital work stations and email according to hospital policies and procedures. 16. Perform duties of the Call Center Operator I when necessary. 17. May participate in tray delivery and pickup. 18. Adhere to departmental and hospital policies and procedures and other foodservice regulations at all time. 19. Participate in and monitor, according to preset criteria, sanitation and safety procedures - including HACCP program. 20. Perform all other duties as assigned Qualifications 1. Knowledge of specialized diets and menus 2. The position requires the ability to read, write, speak and communicate in English, to follow and give oral and written instructions, to be able to communicate with patients, hospital personnel, and co-workers. This level is normally acquired through completion of a high school education. 3. Customer service and/or call center experience required 4. Healthcare setting experience strongly preferred 5. Knowledge of the food and restaurant regulations set by the federal, Massachusetts and Boston City Health Codes and Joint Commission on the ccreditation of Hospitals. 6. Must have computer skills and basic mathematics knowledge SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: 1. Must be pleasant and friendly, flexible, hard-worker, and work well with others. 2. Must have good hand-eye coordination, good manual dexterity and a good attention span. 3. Must have good attention to detail and problem-solving skills 4. Must have the ability to communicate well in order to discuss semi-complex and involved information with other employees, staff members, patients or general public in a sensitive manner. 5. Must be able to maintain confidentiality of patient information obtained through the hospital computer system and employee information obtained from employee files. 6. Must be able to adhere and enforce new or updated policies and procedures. 7. Registered Diet Technician credentials a plus. 9. Ability to read, write, and speak another language is a plus. 8. Must be able to talk on the telephone to patients, guests, and staff in a pleasant, respectful manner. 9. Must be able to multi-task and handle pressure particularly associated with time constraints due to delivery requirements. 10. Knowledge of computerized diet order systems, Windows, Outlook, Word and Excel spreadsheet. WORKING CONDITIONS: 1. Fast paced busy call center environment with close-set cubicles. 2. Possible on feet for part of the day (50%) and long periods of time sitting. 3. Involves occasional lifting of items up to 25 lbs., pushing and pulling food carts. 4. Works in heated and air-conditioned office, patient floors and kitchen. 5. Work involves occupational risks commensurate with work hazards and physical requirements, i.e., wet slippery floors, chemical solutions, handling hot water and soup (180-190 degrees), frequent bending and tray handling. 6. Consequence of errors ranges from no harm to serious harm such as incorrect trays to patients, injured employees and broken equipment. 7. Work involves rotating shifts as early as 6:00 AM to as late as 9:30 PM, required to work weekends and holidays. HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner. Responsibilities: - Greet customers and assist them with scheduling appointments for service - Communicate with customers to gather information about their vehicle's service needs - Provide estimates for service costs and recommend additional services as needed - Coordinate with the service department to ensure that work is completed on time - Follow up with customers to ensure their satisfaction with the service provided - Handle customer inquiries and concerns in a professional and timely manner - Maintain a high level of product knowledge and stay up to date on industry trends and developments Qualifications: - High school diploma or GED required; college degree preferred - Previous customer service experience preferred - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Excellent organizational and time management skills - Basic computer skills and familiarity with automotive service software - Willingness to learn and grow within the automotive industry This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $18-23+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $18-23+per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company

Answer all emails and phone calls in a timely manner with a warm, inviting & professional tone. Respond to all customer requests and questions Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant. Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests. Communicate guest needs and necessary information including cancellations, changes, VIP reservations, and guest issues with guest relations supervisor and/or restaurant managers. Will have at least 1 year of prior restaurant experience, fine dining preferred Friendly, welcoming, and personable Basic knowledge of Microsoft Office Excellent written and verbal skills Comfortable in a high-volume, fast-paced environment Demonstrate a sense of urgency, attention to detail, and strong work and personal ethic

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340886 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Transdev in Quincy, MA is hiring an in-person Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: * Competitive compensation package of minimum $20.00/hour - Maximum $21.00/hour Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard, 4 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Responsibilities: + Answering phone calls, obtaining all required customer information and desired pick-up and drop-off times and locations + Following the established script to ensure proper trip bookings + Checking eligibility status of customer and trip(s) being requested + Verifying that trips are within the service area using available tools + Responding to trip confirmation requests and requests to cancel or reschedule trips for next-day service + Responding to "Where's my Ride" inquiries if this task is assigned to Reservations, the required information in the system appears to be up-to-date, and there are no obvious issues + As required by established procedures, transferring same-day requests to cancel or reschedule trips and trip status calls to Dispatch + Working with dispatchers and schedulers to resolve any issues, including recording of denials + Other duties as required Qualifications: + High school diploma or equivalent, such as GED, required + 2 years reservationist or customer service experience preferred. + Computer literate + Excellent communication and listening skills + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Must be able to work flexible schedules as needed + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities. + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Herefor CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6756 Pay Group: NCD Cost Center: 601 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Do you enjoy helping others plan unforgettable getaways? As a Cruise & Resort Reservationist, you'll guide clients in booking cruises, all-inclusive resorts, and holiday packages while enjoying perks and flexibility yourself. This role is ideal for those who love organisation, customer service, and the excitement of the hospitality industry. Requirements Assist clients with reservations for cruises, resorts, and holiday packages Research destinations and offers to provide the best recommendations Share insider access to exclusive deals and perks Support clients from booking through their return home Expand your expertise with supplier training and certifications Benefits Earnings based on performance with no income cap Complimentary perks and discounts for your own getaways Flexible schedule designed around your lifestyle Ongoing mentorship and access to top-tier hospitality suppliers

The Security Operations Center (SOC) Level 1 Operator is a CCTV, alarm monitoring, and dispatch specialist. The Level 1 Operator will monitor several screens observing cameras, monitor access control, gather information, analyze data, and provide input to their supervisor on their observations. They must be able to observe and recognize patterns of activity and coordinate or dispatch appropriate security monitoring measures and response teams. The Level 1 Operator must be organized and maintain daily logs of activities from security cameras and security teams. PAY TRANSPARENCY/COMPENSATION: $28.00 per hour RESPONSIBILITIES: Work rotating shifts to ensure 24/7 coverage for the Regional Security Operations Center. Ensure rapid dispatch of security personnel to ensure quick reaction, disruption, and resolution of security incidents. Experience in using CCTV and alarm monitoring / access control software in coordination with a communication or security operations center. Draft, develop, and update SOC standard operating procedures (SOPs), processes, and systems to ensure vigilant and comprehensive video monitoring, incident detection, and incident management. Communicate verbally or in writing in a clear and concise manner while in stressful situations. Produce suspicious / criminal activity and incident reporting products for delivery to higher level supervisors and client leadership. Draft Be on the Look Out (BOLO) flyers for individuals who have acted against the client with malicious intent, or pose a threat to client properties and personnel. Provide assistance with access control, access card procedures, Lenel reports, and CCTV investigations. Observe and recognize patterns of activity and coordinate appropriate security monitoring and response. Monitor cameras and be able to identify and predict suspicious/criminal activity. Make every effort (through observations and documentation) to identify potential threats to the client's corporate critical infrastructure: people, facilities, assets, and brand/reputation. Utilize CCTV, access control and alarm monitoring software and systems (Intellicene, CCURE, Lenel, Genetec, Physical Security Information Management System (PSIMS), MS Office applications, and visualization tools (to include building infographics) on a daily basis. Maintain a log of all rotating shifts' activities including notifications from security partners. Deliver concise and effective information, in order to inform and direct security responders as well as the ability to dispatch security elements to areas of concern. Understand the operation of all communications and information technology hardware, software, and firmware utilized to perform security monitoring functions. To include radio transmissions and using a notification platform. Take responsibility for assigned tasks. Other services and support as needed. QUALIFICATIONS: High school graduate or equivalent Minimum of two years of experience working in a security environment or dispatch center Proficiently speaks and writes English Proficient in English composition Must be able to sit or stand for long periods of time without debilitating discomfort Preferred Qualifications and Skills College Degree or equivalent in any relevant field such as security studies, law enforcement, intelligence, political science, international affairs. Trained in or familiar with Intellicene, Lenel or Genetec, Physical security information management systems (PSIMS), and Mass Notification systems Proper radio transmission experience Served in the Military, Law Enforcement, Government, or Private Security BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise. A Day in the Life… Bra Fitting: Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process. Customer Relationships: Build lasting relationships with customers by providing personalized service and honest feedback. Sales Goals: Achieve sales goals in-store and digitally using tools like text and social media. Continuous Learning: Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants. Team Collaboration: Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning. You Own This If You Have… Communication and People Skills: Excellent ability to connect with customers and contribute to positive team environment. Empathy, Sensitivity and Body Positivity: Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes. Self-Motivation: Driven to achieve sales goals. Strong interest in using networking and technology to drive sales. Multitasking and Organizational Skills: Skilled in organization and prioritizing multiple tasks in a fast-paced environment. Flexible Availability: Willingness to work a flexible schedule based on business needs. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Youtube Link:

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all r etail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $19.70 - $23.17/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ...@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.