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  • Bilingual Customer Service Specialist (Spanish)

    Sherwin-Williams 4.5company rating

    Customer service associate job in Souderton, PA

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Stores within a 5-10 mile radius of store #3823, located at: 739 Route 113, Souderton, PA 18964 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL
    $31k-37k yearly est. Auto-Apply 1d ago
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  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Customer service associate job in Blue Bell, PA

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $26k-32k yearly est. 3d ago
  • Bilingual Customer Service Specialist (Spanish)

    Sherwin-Williams 4.5company rating

    Customer service associate job in Limerick, PA

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Stores within 5-10 miles of store #3784, located at: 318 N. Lewis Rd. Limerick, PA 19468 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL
    $31k-37k yearly est. Auto-Apply 1d ago
  • Regional Installation & Service Specialist - Northeast

    Silentia Us

    Customer service associate job in King of Prussia, PA

    About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan
    $46k-86k yearly est. 3d ago
  • Customer Service Representative

    Connections Personnel

    Customer service associate job in White House Station, NJ

    Connections Personnel is hiring for a temp-to-hire Customer Service Representative for a four-generation owned family business that has been a recognized leader and innovator in the garage door industry located in Whitehouse Station, NJ. Company is the world's oldest manufacturer of sectional garage doors that is still owned and operated by the founding family. Looking for a candidate that has 2+ years of customer service experience in a manufacturing environment. RESPONSIBILITIES: Answer incoming calls. Following up with clients via email and phone. Verifying orders. Process orders from distributors. Entering data to process orders. Must have Word and Excel. General office work and filing. Process purchase orders. REQUIREMENTS: At least 1 -2 years of customer service experience in a manufacturing environment. Microsoft Word, Excel and Outlook. Bilingual Spanish is a plus but not required. High School Diploma. Drug test and background check will be done prior to starting. SCHEDULE: M - F 8 am to 4:30 pm, 30 minute lunch Benefits: Medical, Dental, Vision & 401K + other perks. SALARY: $20.00/hr-$22.00/hr depending on experience. For immediate consideration please apply online at: https://connections.securedportals.com/apply/
    $20-22 hourly 4d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Customer service associate job in Fort Washington, PA

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
    $33k-39k yearly est. 2d ago
  • Customer Service Representative

    Synerfac Technical Staffing 4.1company rating

    Customer service associate job in Warminster, PA

    Our Multifamily Division is rapidly expanding, and we"re looking for a dependable and detail-oriented Customer Service Representative (CSR) to support our roofing, siding, and carpentry operations. As a CSR in our Roofing Division"s Multifamily Department, you"ll serve as the primary point of contact for property managers, HOA boards, and multifamily homeowners. You will play a key role in supporting project management, client communication, and administrative coordination to ensure projects run smoothly and customers receive outstanding service. ● Respond to multifamily homeowner inquiries, providing timely and effective resolutions ● Draft and manage emails, memos, letters, and other executive correspondence ● Schedule appointments, meetings, and Zoom calls for project managers and clients ● Coordinate walkthroughs, safety inspections, and site logistics as needed ● Format and prepare proposals for roofing and exterior renovation projects ● Follow up on bids and proposals to track progress and maintain engagement ● Prepare and send submittals, COIs, and other client documentation Required: ● 2-3 years of experience in a customer service or administrative role ● Strong written and verbal communication skills ● Highly organized, detail-oriented, and proactive ● Proficiency with Microsoft Office; experience with CRM software a plus ● Ability to attend meetings in person and via Zoom Preferred: ● Experience in construction, roofing, or property management ● Bilingual in Spanish and English
    $29k-35k yearly est. 3d ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Customer service associate job in Trenton, NJ

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement customer success plans, driving customer value realization + Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build value-based relationships with customers to optimize CS plays while leveraging self-service + Share thought leadership with customers based on needs resulting in strengthened customer trust + Identify and qualify opportunities for expansion, partnering closely with sales + Implement revenue management practices driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + Manage risks to customers' success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Onboard new customers and partner with sales, delivery & support to ensure successful deployment of solutions and services including bill reviews and audits + Define and execute renewal methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $70,287 - $117,149 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $73,805 - $123,008 in these states: CO HI MI MN NC NH NV OR RI $77,322 - $128,867 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JB1 Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-128.9k yearly 12d ago
  • Automotive Customer Service Advisor - 3988

    Tupeloms

    Customer service associate job in Cinnaminson, NJ

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-37k yearly est. 1d ago
  • Customer Service Assoc - Part-Time

    McCaffrey S Supermarkets 4.0company rating

    Customer service associate job in Princeton, NJ

    Job Title: Customer Service Desk Assistant Reports to: Front End Manager Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Other duties as assigned Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time Benefits: Paid Vacation / Holidays Employee discount 401K with Company match-if eligible
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Customer service

    Domino's Franchise

    Customer service associate job in Mount Laurel, NJ

    Job DescriptionAdditional Information All your information will be kept confidential according to EEO guidelines.
    $30k-37k yearly est. 5d ago
  • Client Success Renewals Specialist

    Norstella

    Customer service associate job in Trenton, NJ

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 9d ago
  • Client Onboarding Specialist IV

    JPMC

    Customer service associate job in Philadelphia, PA

    Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. Research, synthesize, and verify customer information to facilitate outreach and resolution. Identify potential fraudulent accounts using investigative skills and available resources. Manage multiple work queues and prioritize tasks to provide the best possible customer experience. Maintain a professional and courteous manner while addressing customer calls or emails. Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. Document progress and next steps for internal transparency. Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: Strong attention to detail, organizational, and time management skills. Effective and professional communication skills. Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: Customer-facing experience preferred. Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. Proficiency with Microsoft Office and ability to easily learn new software/programs.
    $41k-73k yearly est. Auto-Apply 60d+ ago
  • Client Engagement Specialist

    RKST Promotions

    Customer service associate job in Philadelphia, PA

    Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences. We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you! Client Engagement Specialist Responsibilities: Interact with potential consumers by educating them on products and services our clients provide Build imperishable relationships with customers with interpersonal skills and overall personability Answer questions regarding services and expand on the benefits of our brand vs. competitors Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information Complete customer's orders efficiently and accurately Client Engagement Specialist Requirements: 0-2 years of experience in a customer-centric role is preferred High School Diploma or equivalent College Degree is preferred but not required Strong ability to communicate effectively Aptitude for taking on multiple responsibilities with versatility Client Engagement Specialist Incentives: Positive and diverse working culture Opportunities for career advancement Closures on all major holidays Travel opportunities and company events Consistent Schedule and job security
    $41k-73k yearly est. Auto-Apply 24d ago
  • Client Specialist

    Xiente

    Customer service associate job in Philadelphia, PA

    Full-time Description 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English) Salary Description $16.35
    $41k-73k yearly est. 60d+ ago
  • Reservation Agent

    Premiere #1 Limousine Service

    Customer service associate job in Middletown, PA

    For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you! It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures. DUTIES Phone Call Management Quick and Accurate Reservations Entry Providing Excellent Customer Service to all Clients Providing Dispatch Support Upselling Packages and VIP Services Trip Management and Administration QUALIFICATIONS Knowledge of local area and routes strongly preferred Excellent attention to detail required Excellent customer service skills required 40 WPM typing skills required Education: High School Diploma or equivalent required Experience: 1-3 years related experience preferred Certification/Licensure: N/A Software/Hardware: An understanding of MS Office Applications
    $25k-30k yearly est. 60d+ ago
  • Client Experience Specialist (50525)

    American Furniture Rentals, Inc. 4.0company rating

    Customer service associate job in Camden, NJ

    Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: * Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. * Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. * Maintain team folders• Create Kit to mirror updated quote * Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. * Train new staff members on policies, practices and NAV program * Maintain national account customer cards to include accurate information for accounting contacts * Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. * Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. * Create/Send monthly Invoices for all national accounts * Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. * Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly * Create/ Send Credit Memos, and Apply or Move Payments when needed * Research leads and pass on to Account Manager to pursue * Other duties requested by Account Manager as needed SKILLS: * Oral and written communication skills * Customer relations, customer service and interpersonal relation skills * Organization, planning, time management skills * Professionalism and diplomacy skills
    $33k-55k yearly est. 29d ago
  • Client Specialist Key, Towne Place at Garden State Park

    Knitwell Group

    Customer service associate job in Cherry Hill, NJ

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00022 Cherry Hill NJ-Cherry Hill,NJ 08002Position Type:Regular/Part time Pay Range: $16.92 - $21.15 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $16.9-21.2 hourly Auto-Apply 15d ago
  • Bilingual Store Associate (Spanish)

    Sherwin-Williams 4.5company rating

    Customer service associate job in Somerville, NJ

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role may be expected to work at stores within a 25 mile radius of Store #705266 located at: 936 US Highway 22 E, Somerville, NJ 08876 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL
    $28k-32k yearly est. Auto-Apply 1d ago
  • Client Specialist

    Xiente

    Customer service associate job in Philadelphia, PA

    Job DescriptionDescription: 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements: ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English)
    $41k-73k yearly est. 18d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Buckingham, PA?

The average customer service associate in Buckingham, PA earns between $22,000 and $39,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Buckingham, PA

$29,000

What are the biggest employers of Customer Service Associates in Buckingham, PA?

The biggest employers of Customer Service Associates in Buckingham, PA are:
  1. Dollar Tree
  2. General Floor
  3. Mccaffrey's Food Markets
  4. SpeedPro
  5. Walgreens
  6. Wawa
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