Job Type: Seasonal
Pay Rate: $18/hour
Why Join Us?
At Six Flags Entertainment Corporation, we value a collaborative atmosphere where new ideas are welcomed. If you're looking to grow your skills and make a difference while having FUN, we'd love to hear from you!
Overview:
The Shared Finance Services (SFS) seasonal associate will be part of a collaborative team responsible for ensuring the functions of Financial Accounting are completed timely, consistently, and accurately. The SFS seasonal associate will report directly to the Accounting II, Supervisor, and/or Manager responsible for their primary role.
Six Flags, a leader in the amusement park and hospitality business, offers challenging and rewarding intern, co-op, and continuing career opportunities. Joining our Shared Finance Services (SFS) team not only offers the unique opportunity to become part of a well-respected, financially stable entertainment industry leader with a 150-year heritage of creating lifelong memories, but also presents you with a chance to intern, learn and build skills in the exciting and FUN consumer services sector!
Responsibilities:
Assist in preparing accounting entries for assigned properties to ensure timely period closing schedules are maintained.
Assist in preparing general ledger account reconciliations as assigned by a Manager - Financial Accounting.
Partner with other shared service functions to ensure transactions posted are accurate and timely.
Follow internal control processes, policies, and procedures.
Comply with professional accounting standards and best practices in accordance with GAAP.
Responsibilities may occasionally require an adjusted work schedule to meet certain deadlines. This may include mandatory overtime and/or evening/weekend hours except where prohibited by law.
Adhere to and enforce all Six Flags policies and procedures, including safety, attendance and EEO policies, and will demonstrate commitment to Six Flags core values and cornerstones.
Other duties as assigned.
Qualifications:
Students currently enrolled and pursuing a degree in Finance, Accounting, and/or Business Administration.
Basic knowledge in Excel, Word, Power Point, Outlook (Microsoft Suite) and pdf (Adobe Acrobat).
Great written, interpersonal, and verbal communication skills and able to work effectively independently and collaboratively in a team setting.
Great problem-solving skills, analytical skills, and time management skills.
Confidence to ask questions and get clarification, display a positive attitude, and have a strong work ethic.
Organized, detail-oriented, dependable, honest and exhibits integrity.
$18 hourly Auto-Apply 2d ago
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Customer Outreach Representative
Weed Man Lawn Care Wixom
Customer service associate job in Wixom, MI
"Marketing rep Start as soon as Monday" Pay $20+ Job type: full time or part time 10+ people needed Schedule: Monday-Friday, weekends available. Night shift, day shift, 8 hours, or other Are you energetic, people person who likes to travel and work in a team atmosphere while getting paid hourly/plus commission and have fun doing it? This is the job for you!! Full time and part time hours available Monday-Saturday pay weekly, pay is from $18 per hour plus a weekly bonus based on performance. Interested in setting up an interview please text ************.
***In addition, this job helps to provide the practical sales experience that your future employers are looking for. Great accomplishment to build your resume.
$18 hourly 1d ago
Customs Brokerage Coordinator - S2
Fedex 4.4
Customer service associate job in Romulus, MI
To provide customers with the highest quality service by providing consistent customerservice and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customerservice.
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs.
Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
Resolve banking and letter of credit problems.
Advise customers on payment terms.
Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
Resolve billing issues, coordinate post entry activity on customer's behalf.
Complete accurate data input or corrections into computer files.
Perform route cause analysis as directed by the Account Administrator.
Coordinate post-entry activities on the customer's behalf.
Manage the entry verification process.
Access clients systems (external systems) as necessary.
Correspond with business partners in various mediums to include written, phone or e-mail.
Produce operational trend reports.
Keep business partners apprised of the exception process.
Pre alerts - receive and respond as needed per customer SOP.
Maintain general knowledge of FedEx products and services.
Interact with customers, internal staff/departments and management of all levels.
Develop and maintain a strong relationship with customer's front-line personnel.
Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Performs other duties as assigned.
HS Diploma or GED required. 6 months of brokerage or transportation experience and/or customerservice experience preferred. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided.
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $15.43 - 24.46/hr
Additional Details: Hybrid - 11PM-7AM Wed-Sun
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
* Know Your Rights
* Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
$15.4-24.5 hourly 5d ago
Customer Service Representative
Central Transport 4.7
Customer service associate job in Warren, MI
Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful CustomerService Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a CustomerService Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.00 per hour after full training
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
· Health, dental, vision, and life insurance
· Paid Time off
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
No nights
Split shift
Work Location: In person
$18-22 hourly 3d ago
Customer Service Representative
Jomar Valve
Customer service associate job in Warren, MI
*ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE**
Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a CustomerService Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.
Responsibilities:
Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users
Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction
Manage time effectively, meet performance goals, and work cooperatively with other members of the team
Accurately process customer transactions such as orders, quotes, etc.
Determine customer needs and expectations in order to recommend specific products and solutions
Provide accurate information regarding availability of in-stock items
Outbound sales calls to maintain ongoing customer relations and obtain new customer sales
Follow company policies and procedures
Present a professional image at all times to customers and during scheduled shift
Perform other duties as and when required
Job Requirements:
Bachelor's Degree in job related field preferred
A minimum of 1-3 years experience in CustomerService and Sales
Technical sales a plus
Attention to detail and accuracy
Outstanding interpersonal skills
Good organizational skills
Team Player
Customer focused
Computer efficient
Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
$27k-36k yearly est. 4d ago
Access Support Representative
Cornerstone Technology Talent Services 3.2
Customer service associate job in Saline, MI
We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting.
Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customerservice mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment.
Key Responsibilities
Access Control & Compliance
Monitor gates, turnstiles, and access points to ensure only authorized personnel enter.
Verify worker credentials, badges, and compliance documentation.
Issue and manage temporary badges and visitor passes.
Report irregularities or noncompliance to site supervisors.
Worker Onboarding & Assistance
Guide workers and subcontractors through the digital onboarding process.
Assist with account setup, documentation upload, and system login.
Provide clear instructions on mobile check-ins, digital badges, and QR codes.
Support multilingual onboarding as needed (tools/resources provided).
First-Line Technical Support
Serve as the first point of contact for access or credentialing issues.
Troubleshoot basic technical problems (e.g., badge not scanning, login errors).
Escalate more complex issues to centralized support following standard procedures.
Maintain accurate records of support requests and resolutions.
CustomerService & Communication
Deliver professional, courteous assistance to workers and site staff.
Communicate clearly and calmly when resolving issues.
Relay feedback to supervisors to support process improvements.
Performance Expectations
Ensure smooth and timely worker access.
Minimize delays by resolving issues efficiently.
Maintain accuracy in compliance and credential checks.
Provide a consistently positive support experience on site.
Key Qualifications
High school diploma or equivalent (some college or technical training preferred).
Prior experience in field support, help desk, IT support, or site operations is a plus.
Basic technical troubleshooting skills (hardware/software).
Strong attention to detail and ability to follow structured protocols.
Excellent communication and interpersonal skills.
Ability to stand/walk for extended periods and work outdoors at site access points.
$25k-29k yearly est. 2d ago
Customer Service Specialist
By Recruiting
Customer service associate job in Village of Clarkston, MI
Key Responsibilities
Act as a customer advocate within the organization, ensuring high satisfaction levels.
Respond to phone, email, and fax inquiries within a set timeframe.
Process and manage sales orders accurately, adhering to established procedures.
Follow customerservice best practices to enhance efficiency and satisfaction.
Monitor and ensure timely order entry, shipment processing, and invoicing.
Build and maintain strong relationships with customers, sales representatives, and internal teams.
Analyze customer inventory reports to manage stock levels and optimize order fulfillment.
Oversee custom stock programs, blanket purchase orders, and consignment inventory to prevent stock shortages or excess.
Collaborate with sales teams to enhance freight consolidation efforts and cost-saving strategies.
Handle return requests and process necessary adjustments efficiently.
Manage shipping documentation, including bills of lading, to meet processing deadlines.
Provide support to fellow team members in their absence, covering various administrative and customerservice duties.
Participate in continuous improvement initiatives, training programs, and performance evaluations to enhance service quality.
Contribute to process improvement discussions, training sessions, and team development activities.
Document and escalate customer concerns regarding products or services to management.
Develop a thorough understanding of company products and account-specific details.
Engage in operational efficiency meetings and contribute to process optimization discussions.
Travel as needed for on-site customer engagement and account management support.
Qualifications & Skills
Minimum of two years of customerservice experience, preferably in a related industry.
Strong ethical standards and professionalism in daily interactions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher).
Excellent organizational and multitasking skills with the ability to manage multiple projects.
Ability to work independently, take initiative, and execute tasks effectively.
Strong written and verbal communication skills for diverse audiences.
Ability to interpret and follow written and verbal instructions, including process guidelines.
Competency in basic mathematical functions, including arithmetic and unit conversions.
$28k-36k yearly est. 1d ago
Customer Support Specialist
Yochana 4.2
Customer service associate job in Farmington, MI
Job Title: Automotive Agent / Automotive Customer Support
We are seeking an Automotive Agent / Automotive Customer Support Representative to join our team in Farmington Hills, MI. This role involves handling customer interactions related to automotive services through calls and emails. While training will be provided, prior customer support experience is required to be successful in this role.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and timely manner
Respond to customer inquiries via email and phone
Create, update, and manage tickets using a ticketing system
Document customer interactions accurately and follow up as required
Provide basic automotive-related support and guidance (training will be provided)
Ensure high levels of customer satisfaction by delivering clear and courteous support
Escalate issues to appropriate teams when necessary
Adhere to company policies, procedures, and service standards
Required Skills and Experience:
Prior experience in customer support or customerservice (mandatory)
Experience handling inbound and outbound calls
Familiarity with ticketing systems (ServiceNow, Zendesk, or similar preferred)
Strong verbal and written communication skills
Ability to manage multiple tasks and work in a fast-paced environment
Basic computer proficiency (email, systems navigation, data entry)
Training:
Full training will be provided for automotive processes, tools, and systems
Employees are expected to actively participate in training and quickly adapt to workflows
What We Expect from the Employee:
Professional communication with customers at all times
Willingness to learn automotive support processes
Reliability, punctuality, and a strong work ethic
Team collaboration and a customer-focused mindset
$34k-45k yearly est. 2d ago
Truck Service Advisor I
Travelcenters of America 4.5
Customer service associate job in Dexter, MI
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
Job Summary
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
Have extensive knowledge of the products we sell and the services we provide
Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Ensure the cleanliness of service counters, showroom, and customer restrooms
Maintain the safety of both our customers and team members
What we'd like to see:
A dedicated individual who works well with others and is excited to be part of our team!
High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customerservice experience; experience in repair or parts shop preferred
Presents self in a professional manner to customers, management, and coworkers.
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license
With us, you'll enjoy:
Competitive wages
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On-site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit *************************************************************
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Disclaimer
This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
$37k-42k yearly est. 5d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service associate job in Macomb, MI
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$29k-33k yearly est. 4d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Customer service associate job in Cement City, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Parts and Service and Circular Economy Data Officer
Stellantis Nv
Customer service associate job in Auburn Hills, MI
Mission:
Transform data into actionable insights to drive performance, customer value, and operational efficiency across the global Parts & Services and Circular Economy organization
Main Responsibilities:
Data roadmap
Define and implement the PSCE data vision and strategy supporting the business strategic goals and aligned with Functions & Regions objectives.
Benchmark best practices
Build and scale a high-performing data team to support the growing needs of PSCE.
Data governance
Establish data governance frameworks (policies, processes, roles, and standards) to ensure data quality, standardization, consistency, regulatory compliance and adequation to business needs in accordance with strategic priorities.
Build and maintain data pipelines and products so Business teams can implement actionable insights to drive performance, customer value, and operational efficiency across the global PSCE organization (the data infrastructure, frameworks, monitoring are managed by ICT teams).
Collaborate with AI & Data Ambassadors and Champions to align data initiatives with enterprise-wide AI strategies and community goals.
Projects & Portfolio Support
Prioritize, coordinate, and monitor data-related projects within the PSCE portfolio, ensuring alignment with strategic priorities.
Drive quick wins and mid-term initiatives that demonstrate the tangible value of data-driven decision-making.
Contribute to the continuous improvement of data tools, platforms, and processes to enhance efficiency and scalability.
Supervise the below current projects:
STELA Car Parc Calculation by country, region, and vehicle age based on new vehicle sales plans.
Single Retention KPI: Standardize the calculation of the retention KPI and improve data robustness and relevancy
Lux: sell-in reporting / sell-out internal reporting / sell-out dealer reporting
Global PSCE Daily Report
Other projects that could make sense to deep dive:
Pricing process: use tech data to find the right equivalent part number and save time
Pricing process: how to use market data to update price in dynamic mode and increase incremental margin
Retention: how to get robust data?
Lifetime value: how to measure the LTV of an after-sales customer?
What is EV and ADAS penetration rate on parts sales?
Innovation & Enablement
Promote the use of advanced analytics, AI, and machine learning to optimize PS performance.
Act as a key liaison between Functions, Regions, ICT and external partners on data-related topics.
Support data literacy across the organization through training, communication, and tool adoption.
Ensure active participation in the AI & Data Connect community to share insights, promote synergies, and contribute to upskilling and innovation activities.
KPI
Impact score: value generated from completed data initiatives
Data-Driven Decision Rate: % of key business decisions supported by data insights.
Data Quality Index: % improvement in data accuracy, completeness, and consistency over time
Community-wide metrics or reporting mechanisms used in the AI & Data Connect framework
Basic Qualifications:
Bachelor's degree in Data Science, Statistics, Engineering, Computer Science, or related technical field
8+ years of experience in data science, including 2+ years in a leadership role
Proficiency in Python, R, SQL, and visualization tools (e.g., Power BI, QlikSense, Tableau)
Experience with machine learning frameworks and cloud platforms (e.g., Snowflake, AWS, Azure, GCP)
Strong communication and stakeholder engagement skills
$41k-68k yearly est. 5d ago
Customer Service Representative
RMR Solutions LLC 3.9
Customer service associate job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The CustomerService Representative Position
The CustomerService Representative provides exceptional customerservice by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The CustomerService Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the CustomerService Representative Position
At least 2 years of experience in a CustomerService setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the CustomerService Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the CustomerService Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 3d ago
Client Services Representative
Eteam 4.6
Customer service associate job in Southfield, MI
Job Title: Client Services Representative
Another Job Location:- Memphis, TN
Job Duration: 6 months contract Duties: Local candidates only to Southfield, MI. Hybrid role onsite 3 days per week and WFH 2 days per week. Wednesdays and either Monday or Friday are mandatory, the third day may be chosen by the new hire.
Strictly temporary for now but opportunity for extension or conversion may occur (not guaranteed)
Laptop provided
Work Schedule 9 AM ET- 6 PM ET with 1 hour lunch (must be in their seat logged in at 9 AM) Attendance Policy- No more than 2 tardies and/or unexcused absences within a 30 day period.
The Client Services Representative (not to be confused with Client ServiceAssociates) will be responsible for supporting the Client Services team located at the Southfield, MI office. The Client Services department is considered the 'main point of contact' for (internal and external) clients who have questions or general inquiries that need resolution. The client base consists branch associates, Financial Advisors, or the clients of Financial Advisors. In addition, this particular team manages client access websites, where clients can access their accounts, online trade, etc.
These 4 Client Service Reps will be responsible for handling basic customer inquiries, such as: a client forgot their username or password, client needs to update their home address or phone number, etc.
The typical call volume per Client Service Rep is roughly 50-60 calls per day. However, call volume will increase during tax season and the associates may receive up to 80 calls per day.
Training will last 1-2 weeks. The CSR's will practice doing mock calls with other associates. The Client Services team does not read off scripts while on the phone. Instead, they will have access to a SharePoint site which houses 'go-to' guides on how to handle various customer scenarios. Performance Monitoring Management will randomly listen in on calls in order to evaluate performance. They will primarily be measuring call quality, compliance (ensuring all of the necessary steps were taken i.e. verifying the caller's identify before proceeding, etc.), documentation / accuracy, call time, etc. Manager stated that their department focuses more on quality rather than quantity.
Job Duties:Responsible for answering inbound calls from clients, while providing exceptional customerservice
Resolve general inquiries such as username / password resets, address changes, phone number changes, etc.
Document call activity using Clients' proprietary system (they will be expected to document while on the phone with the customer)
Responds to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact with clients concerning the bank's products or services
Reviews and researches requests or problems obtaining necessary information from policies, procedures or practices
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
Skills:Must possess 2-3 years of recent customerservice experience, ideally from a call center.
Must have the ability to type and be on the phone at the same time.
Ability to navigate through numerous systems at once
Experience using dual monitors
Proficient user with Microsoft Word, Outlook, and basic Excel
Ability to type at least 40 WPM
Exceptional customerservice skills; easy to understand
Excellent verbal and written communication skills; ability to use proper grammar and spelling
Experience within the banking or financial services industry is preferred but not required
Education: Minimum of a High School Diploma or equivalent
$32k-40k yearly est. 2d ago
Retail Sales Associate
Ollie's Bargain Outlet 4.3
Customer service associate job in Ypsilanti, MI
Join our team and live the Ollie-tude!: (Ollie's Core Values)
BE A TEAM PLAYER- Associates are expected to be supportive and work together.
BE CARING- How do I treat others with courtesy, dignity, and respect?
BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
BE COMMITTED- Operate with grit, passion, tenacity, and action.
BE GROWING- How do we get better every day?
BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
Ollie's Associate Benefits:
20% employee discount
Flexible Schedule
Strong career growth & talent development culture.
The Retail Sales Associate assists Ollie's customers and helps to maintain the store appearance. Retail Sales Associates are responsible for all aspects of customerservice, running registers, merchandising, and store maintenance.
Primary Responsibilities:
Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
Accurately and efficiently manage cash register transactions.
Be an Ollie's store and inventory expert, know our weekly deals and the incredible value we provide our customers.
Assist with freight logistics and learn how great retailers merchandise their products.
Qualifications:
High School diploma or equivalent preferred
Happy to train new Associates who may not have 6 months of prior retail experience
Ability to work evenings, weekends, and holidays on a regular basis
A positive attitude and team player who wants to delight and serve customers
Physical Requirements:
* Ability to lift and carry up to 50 pounds.
* Ability to push and pull up to 35 pounds.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
$25k-32k yearly est. 8d ago
Part-Time Sales Associate with Keys
Ace Hardware 4.3
Customer service associate job in Brighton, MI
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
SUMMARY
The primary responsibilities of the Sales Associate position are to maintain outstanding customerservice, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff. You will typically be utilized in this capacity to cover for vacation or illness.
Be steadfast in Great Lakes Ace Hardwares Mission, Vision, and Core Values working to live the core values every day.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed):
Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists.
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand.
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.
Maintains familiarity with new products and ad merchandise.
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.
Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities.
Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
ADDITIONAL DUTIES AND RESPONSIBILITIES
Assists with color matching and mixing paint
Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening.
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
Adhere to all company policies.
Participates in periodic team meetings.
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.
PM22
Compensation Details
$13.00 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$13 hourly 1d ago
Customer Relations Specialist $60K-$90K
Schoenherr Roofing
Customer service associate job in Romeo, MI
Job Description
Customer Relations Specialist
Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customerservice abilities • Ability to build rapport quickly and maintain professionalism
Experience:
• 3-5 years of customerservice experience
• A proven track record in customer relations is a MUST
• Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
• Handle 100% warm inbound/outbound leads - no cold calling
• Contact homeowners to schedule estimate appointments for roofing and home
improvement services
• Accurately maintain CRM records and follow up on leads
• Collaborate with a supportive, high-performing support team
Position Offers:
• Competitive compensation with uncapped bonuses - top performers earn $90K+
• Real career growth opportunities - we promote from within
• A professional, team-focused environment - modern office with strong culture
• Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
#hc218578
$90k yearly 8d ago
Customer Services Administrator
OPC Pest Service 4.1
Customer service associate job in Toledo, OH
If You're Great at Helping People, We've Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we'll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control.
As an Orkin CustomerService Specialist, you'll be the friendly, knowledgeable voice our customers count on every day. You'll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected.
Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you'll have everything you need to provide top-tier service with confidence.
You'll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin's industry-leading tools, supportive team culture, and commitment to excellence, you'll have the foundation for success and a company that's invested in your future.
Why Orkin?
You'll have more than a job; you'll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you'll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant.
We are driven by a shared mission and grounded in values that define everything we do:
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
With a reputation built over more than a century and a team-first culture, you'll feel supported from day one with the freedom and tools to succeed.
Ready to start a career with staying power? Apply now!
Responsibilities
What You'll Be Doing
* Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update, and maintain customer database with accurate customer information, including call details, disposition of calls, payments, and other results
* Reschedule unserved accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customers' privacy and other proprietary information
What's In It for You?
* Competitive Earnings Starting at $20 per hour (based on experience), plus commissions.
* Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service.
* Industry leading, quality, and comprehensive training program.
* Benefits That Go Beyond:
* Medical, Dental, Vision & Life Insurance
* 401(k) with company match
* Paid vacation, sick leave, and holidays
* Employee Stock Purchase Plan
* Career Growth Opportunities - We promote from within and invest in your future.
Qualifications
You'd Be a Great Fit If You:
* Love helping people and creating positive customer experiences
* Are a strong communicator who enjoys solving problems.
* Have previous CustomerService or Administrative experience (preferred)
* Stay organized, detail-oriented, and calm under pressure.
* Are confident using computers, scheduling systems, and multitasking throughout the day.
* Thrive in a team environment and take pride in providing exceptional support.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation:
* You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
You'd Be a Great Fit If You:
* Love helping people and creating positive customer experiences
* Are a strong communicator who enjoys solving problems.
* Have previous CustomerService or Administrative experience (preferred)
* Stay organized, detail-oriented, and calm under pressure.
* Are confident using computers, scheduling systems, and multitasking throughout the day.
* Thrive in a team environment and take pride in providing exceptional support.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation:
* You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
What You'll Be Doing
* Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update, and maintain customer database with accurate customer information, including call details, disposition of calls, payments, and other results
* Reschedule unserved accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customers' privacy and other proprietary information
What's In It for You?
* Competitive Earnings Starting at $20 per hour (based on experience), plus commissions.
* Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service.
* Industry leading, quality, and comprehensive training program.
* Benefits That Go Beyond:
* Medical, Dental, Vision & Life Insurance
* 401(k) with company match
* Paid vacation, sick leave, and holidays
* Employee Stock Purchase Plan
* Career Growth Opportunities - We promote from within and invest in your future.
$20 hourly 2d ago
Customer Service Consultant & Direct Sales - Full Time
Optimum Retail Dynamics
Customer service associate job in Flint, MI
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
Optimum Retail Dynamics
is a marketing firm hired by Fortune 500 clients in the local OH region to broaden brand recognition and enhance profitability.
Optimum Retail Dynamics
is actively seeking an energetic professional to fill a full time, entry level customerservice opening. This position involves direct, face to face interaction with existing and prospective business clients. Our current client base is extremely diverse and in need of customerservice professionals who can work on-site, providing direct customer and client support through promotional and marketing techniques.
No prior experience required, as comprehensive training is provided. The training period prepares the individual for a broad range of experiences across many business settings and strengthens the individual's overall competency in customerservice, sales, marketing, leadership, and management.
Committed candidates will be provided exciting opportunities to advance within the organization, and increase their earning potential based on individual performance.
Qualifications
Job Requirements
Desire for an entry-level position with great opportunity for future advancement.
Ability to thrive in a high-energy, fast-paced environment
Desire to advance and continuously improve as a professional
Exceptional interpersonal skills and social competency
Internal drive to succeed - as compensation is based largely on performance
For Immediate consideration apply and we will reach out to you in the next 48 hours if we feel you are a top candidate. Thank you!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Send in your resume today!
$37k-80k yearly est. 1d ago
Office & Customer Service Administrator
Fastsigns 4.1
Customer service associate job in Toledo, OH
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
401(k)
Toledo We're not your average sign shop, we're in the top 20% of all FASTSIGNS franchises with a mission to light up skylines and help brands shine. We're looking for a proactive, resourceful Office & CustomerService Administrator to be the face (and heartbeat) of our front office.
If you thrive in a fast-paced, creative environment where no two days are alike, and you're ready to make an impact from day one, we'd love to meet you.
What You'll Do
You'll be the first person customers see and hear and the one who keeps communication flowing and operations running smoothly.
Key responsibilities include:
Customer & Sales Support
Greet and assist walk-in customers with professionalism and warmth
Answer and route inbound calls and inquiries to the appropriate sales team
Qualify new leads using our process and ensure smooth hand-offs to Business Development
Confirm installation appointments and coordinate details with clients and installers
Administrative & Financial Support
Enter vendor invoices into QuickBooks Online accurately and on schedule
Handle accounts receivable: make outbound calls, send statements, and escalate overdue accounts as needed
Assist with daily deposits, collections tracking, and reporting
Maintain organized files (digital and physical) for jobs, vendors, and accounting records
Office Operations
Manage supplies, mail, and vendor coordination
Keep reception area and conference space organized and client-ready
Support the Leadership Team with administrative projects
Participate in weekly team meetings and contribute to process improvement
What We're Looking For
3-5 years of administrative or customerservice experience (ideally at the same company - we value stability)
Strong working knowledge of Google Workspace (Docs, Sheets, Calendar, Drive)
Proficient with QuickBooks Online or similar accounting software
Comfortable qualifying leads, managing multiple priorities, and working across departments
Excellent communication and organizational skills
A proactive problem solver who takes initiative and doesn't wait to be told what's next
Professional, friendly, and confident on the phone and in person
Compensation & Benefits
Base pay: $47,000-$55,000 annually (≈ $23-$27/hr), depending on experience
Bonus eligibility: Monthly team bonus opportunity based on company sales performance
PTO: Available after 90 days
Simple IRA: Eligible after 1 year with 3% employer match
Career growth: Room to grow as we scale
Culture: Collaborative, creative, and fast-moving , where our core values of teamwork, creativity, impact, challenge and growth drive everything we do
You'll Love Working Here If You...
Enjoy being a go-to problem solver who keeps things moving
Like variety, from customer interaction to financial admin
Take pride in organization, communication, and a job well done
Want to be part of a growing business that values your ideas and initiative
Compensation: $47,000.00 - $55,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
How much does a customer service associate earn in Canton, MI?
The average customer service associate in Canton, MI earns between $22,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Canton, MI
$29,000
What are the biggest employers of Customer Service Associates in Canton, MI?
The biggest employers of Customer Service Associates in Canton, MI are: