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Best customer service associate/cashier certifications
Customer service associate/cashier certifications allow job seekers to demonstrate their competency as an customer service associate/cashier to employers. However, not all customer service associate/cashier certifications provide the same value for job seekers.
The best certifications for a customer service associate/cashier are Certified Medical Office Manager (CMOM), Professional Credit Associate (PCA), and Certified Purchasing Card Professional (CPCP).
Below is a list of the best customer service associate/cashier certifications. Obtaining an customer service associate/cashier certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for customer service associate/cashiers
| Rank | Customer service associate/cashier certification | Organization |
|---|---|---|
| 1 | Certified Medical Office Manager (CMOM) | PMI |
| 2 | Professional Credit Associate (PCA) | CPI |
| 3 | Certified Purchasing Card Professional (CPCP) | NAPCP |
| 4 | Nationally Certified Medical Office Assistant (NCMOA) | NCCT |
4 best customer service associate/cashier certifications
1. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
2. Professional Credit Associate (PCA)
Certification enables you to make your clients, customers, colleagues,employers and others with whom you do business aware of the knowledge and skill you have invested in your career in the credit industry.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
3. Certified Purchasing Card Professional (CPCP)
The CPCP credential is awarded to P-Card professionals who have demonstrated experience and understanding of the body of knowledge necessary to administer a Purchasing Card program. This credential focuses on individual skills and knowledge of specialized P-Card functions. Achieving this designation allows P-Card professionals to be recognized for their exemplary level of expertise.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
4. Nationally Certified Medical Office Assistant (NCMOA)
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
What is the best certification for a customer service associate/cashier?
The best customer service associate/cashier certification is Certified Medical Office Manager (CMOM). The Certified Medical Office Manager (CMOM) is awarded by the Practice Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this customer service associate/cashier certification:
- To become a certified Certified Medical Office Manager (CMOM), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every year.
What certifications can impact a customer service associate/cashier career and salary?
The Professional Credit Associate certification will help you to secure a customer service associate position, which will increase your pay and career trajectory. A customer service associate's average salary is $28,049 whereas customer service associate/cashiers make an average salary of $26,933.
The most common combination of customer service associate/cashier certifications include: Certified Medical Office Manager (CMOM), Professional Credit Associate (PCA), and Certified Purchasing Card Professional (CPCP).
Online courses for customer service associate/cashiers to earn certifications
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8. The Customer: Build a Customer Service Strategy (BITE SIZE)
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9. Customer Service Success: Take Your Skills to the Next Level
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12. Customer Service: Keep 'em coming back!
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17. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
18. The Customer: Develop Customer Centric Metrics (BITE SIZE)
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...
19. Visual Merchandising Course For Retailers and Students
Learn the key principles of great Visual Merchandising & Window Dressing...
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Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising...